Building Verification Journeys

The Incode Platform provides flexible ways to design and configure the verification journey your users will complete. You can define the modules, decision logic, and verification steps that align with your business needs and risk preferences.

Recommended: Workflows

Workflows are Incode’s modern journey builder and the recommended way to configure verification journeys. They allow you to:

  • Add conditional branching and dynamic routing
  • Support multi-layered verification strategies
  • Create and maintain journeys without writing code

Workflows are designed to scale with complex business logic while remaining easy to manage and iterate.

Legacy: Flows

Flows provide a more standardized configuration model based on predefined module setups. They are still supported for existing implementations and simpler use cases. For new implementations, Incode strongly recommends using Workflows instead due to their flexibility and long-term scalability.