Forms and Data Entry

Forms and data entry is a key step in onboarding and identity verification workflows. It presents users with a set of configurable input fields to capture essential personal information — such as ID number, email address, country of residence, and date of birth — before proceeding to document capture or biometric verification..

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Where it fits in the flow

Forms and Data Entry is typically positioned at the beginning of an onboarding or identity verification flow, before document capture and biometric checks are performed, depending on the configured workflow..

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User Flow

The Forms and Data Entry experience guides users through a set of configurable input fields, inline validation feedback, and a final submission confirmation..

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Full Flow Map

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Happy Path (Light & Dark)

The ideal user journey occurs when the user fills in all required fields correctly, without needing to correct any errors, and completes submission on the first attempt.

The happy path represents the smoothest version of the experience: the user opens the form, enters their ID number, email, country of residence, and date of birth, taps "Continue," and the system processes and confirms the submission.

The user reaches the next step on the first attempt without encountering any validation errors or incomplete fields. Light and dark mode previews are included to allow teams to validate visual consistency, accessibility, and contrast across themes and platforms.

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Best Practices

Recommended guidelines for designing and implementing the Forms and data entry

✅ Do

• Clearly indicate required and optional fields so users understand what information is needed before submission.
• Provide immediate visual feedback during submission — display a loading state, disable inputs, and prevent duplicate submissions while processing.

❌ Don't

• Don’t allow users to continue unless all required fields are completed and valid.
• Don’t use inconsistent field formats, spacing, or interaction patterns across the form experience.