Platform Release Notes 2022/2023

2023 December 27 - planned production deployment

(release notes published 20/12/23, deployment was on Demo environment 20/12/23, originally planned for 19/12/23)

Web app:

Onboarding/VideoSelfie – Device specific degradation in VS module is fixed
Onboarding/Retake - Cropped image of captured frontId with corners rounded is shown on the Retake Screen

Dashboard:

Dashboard/Session – Added new Notification Bar component for the score status of the session
Dashboard/VideoSelfie – User can save 0 in Question count
Dashboard/Flows-structure - Separate ID Capture and ID Validation global options
Dashboard/Events - Adding tooltips for long names
Dashboard/Flow-structure - All configuration options are translated to Spanish
Dashboard/Authentications - Authentications are in descending order by timestamp.

Server:

Server/ID capture - "UNKNOWN_DOCUMENT_TYPE" fail reason for add back-id with Mexico INE (was fixed, now is: UNABLE_TO_ALIGN_DOCUMENT)
Server/eKYB - Adding a businessStatus flag in the KYB response for BR businesses
Server/eKYC - KYC adding a taxIDCityMatch for US AND BR
Server/eKYB - Adding postalCodeMatch and taxIdCityMatch in KYB API response
Server/eKYC - adding support for KYB Israel
Server – Argentina – ID 2015 - removing letters from Document number
Server/Forms - Create endpoint to fetch form answers by interviewId
Server/eKYB - adding support for KYB Business Classification
Server/1-N & 1-1 - Introduce configuration object per organization for 1:N & 1-1 settings (to hold settings)
Server/1-N - Make 1:N Face Match Threshold Configurable
Server/CSV - External customer id missing in csv report from dashboard
Server/Video selfie - Clearing out scores from previous attempts
Server/1-N & 1-1 - Switch user-service to ExtractFace new api version to support 1-N & 1-1 settings
Server/Instant Verify – Fixes for OTP, if user exist and allow data share
Server/Rules - Geolocation Rules wasn’t working when Using larger/smaller Than
Server/ID validation - Need additional fields to be extracted from Peru DNI ID (“city”, “district”, “state”)
Server/eKYC - Integrate support for Canada eKYC
Server/Analytics - auto-creation of tableau users

ML:

PoA - ocr differences are not present anymore in opdm document
Id-validation-service: 2.2.0 release includes new features such as Punched Holes 2.0, Screen ID Liveness 3.1, Paper ID Liveness 4.0, Font Alteration 1.1, and Simple Fraud Detector 1.0.
Deploy Unconstrained liveness (API) v3.0 (face liveness model) - This model should improve frames and to make better liveness.
Remove cropping for desktop selfie capture from Web
Canada - Health ID Card - Info wasn’t' extracted related to tests and ocr

ID templates added support or got fixes for:

Denmark / ALL / ResidenceDocument / RESIDENCE DOCUMENT / 2018 / - New template supported
Cameron / VoterIdentification / VOTER_IDENTIFICATION_CARD / 2020 - New template supported
Dominican Republic / Passport / NATIONAL_PASSPORT / 2022 - New template supported
Colombia / Visa / VISA / 2017 - new document supported
Suriname / DriversLicense / DRIVERS_LICENSE / 2018 - new template supported
Estonia / ResidenceDocument / RESIDENCE_PERMIT / 2016 - new document supported
Colombia / Military / MILITARY_CARD / 2010 - new template supported
Ivory Coast / IdentificationCard / IDENTIFICATION_CARD / 2021 - new template supported
Canada / NUNVAUT / IdentificationCard / IDENTIFICATION_CARD / 2010 / New template supported
Gabon / Passport / National passport / 2009 - new document supported
Spain / ResidenceDocument / RESIDENCE_DOCUMENT / 2017 - New template supported
Brazil / FederalID / DOMESTIC_IDENTIFICATION_CARD / 2012 / New template supported
China - Macau / ResidenceDocument / PERMANENT_RESIDENT_IDENTITY / 2002 - new template supported
Brazil / FederalID / DOMESTIC_IDENTIFICATION_CARD / 1991 / New Template Supported
Comoros / IdentificationCard / IDENTIFICATION_CARD / 2010 - New template supported.
Congo / DriversLicense / DRIVERS_LICENSE / 2016 / New template supported
Dominican Republic / VISA / Visa / 2019 - new document supported
18 Nigeria - Lagos / ResidenceDocument / RESIDENCE_CARD / 2015 - New ID supported
United States of America / Other / TRIBAL_IDENTIFICATION_CARD / 1980 - New ID supported
Iran / Passport / NATIONAL_PASSPORT / 2011 / New template supported
Australia - CAPITAL_TERRITORY / DriversLicense / HEAVY_VEHICLE_DRIVERS_LICENSE / 2015 - new template supported
Somalia / DriversLicense / DRIVERS_LICENSE / 2015 - new template supported
Somalia / Passport / NATIONAL_PASSPORT / 2007 - new template supported
Somalia / Passport / NATIONAL_PASSPORT / 2010 - New template supported
Trinidad and Tobago / Passport / NATIONAL_PASSPORT / 2007 - New template supported
Papua New Guinea / DriversLicense / DRIVERS_LICENSE / 2010 - New template supported
Romania / Passport / TEMPORARY_PASSPORT / 2023 - New template supported
United States of America - New York / Identification card / Enhanced Identification card under21 / 2017 - new document supported
United States of America - Idaho / Identification card / Identification card under21 / 2023 - address updated
Canada - Nova Scotia / DriversLicense / DRIVERS_LICENSE / 2017 - Switched to entity_segmentation (general improvements)
Brazil / FederalID / IDENTIFICATION_CARD / 2019 - Mother’s and father’s name parsing improved
Spain / Passport / NATIONAL_PASSPORT / 2008 - Template revised with segmentation + masking in order to improve OCR extraction
South Africa / IdentificationCard / IDENTIFICATION_CARD / 1996 - Fixed issue with PaperID liveness incorrectly appearing on the session when disabled
Hong Kong / Passport / NATIONAL_PASSPORT / 2019 - Anchors and filters improved
Mexico - Chihuahua / DriversLicense / DRIVERS_LICENSE / 2017 - switched to entity_segmentation (general improvements)

Incode Id:

Incode ID - Incode ID_Scanner app/Sync is working on #703 stage build again
Incode ID - Assisted onboarding - Not able to complete flow, verification failing on Complete your information
Incode ID - fix invalid email error
IncodeID - FMF scanner app #695 stage build is not supported on StageUS environment
Incode ID – Refactor - Enable verification by entering email or phone

2023 December 13 - planned production deployment

(release notes published 06/12/23, deployment was on Demo environment 06/12/23, originally planned for 05/12/23)

Web app:

Onboarding/OTP - Support for OTP inside the Email input module
Onboarding/Watchlist - The Global WL module gets stuck on the "Updating information" screen if the Country field is not selected.
Onboarding/Retake – Adding possibility to customize image on the screen for retake option

Dashboard:

Dashboard/Modules – “OCR post process” option is removed from ID validation module
Dashboard/Flow – Added support for Latin variant of Serbian language
Dashboard/OCR - When a driver's license is captured as the first ID, the classes are also shown on the second ID
Dashboard/Session - ID images are missing in session details if front id fails
Dashboard/Session – In the Event log, some events are missing for Email input module
Dashboard |Modules - Default country specific thresholds in ID Validation module are not correct when creating the flow
Dashboard/Sessions – Fixing crashing pages issue when user open any session with PoA module
Dashboard/Session - The session map is missing red pins, and the IP device latitude and longitude values are incorrect.
Dashboard/Filter – New filter “issuing state” added to the dashboard
Dashboard/Rules – New VS selectors are added in the rule section
Dashboard/Module – The problem with switching to the front camera during VS process has been fixed
Dashboard/Desktop - Update for ID capture tutorial on desktop

Server:

Server/Rules - New operation symbol ⊅ which represent not contains / not substring
Server/Device Risk - improving the fetching of smart signals from privacy-focused browsers like Brave and Firefox
Server/OCR - ID Validation and OCR Template Improvements on Colombian IDs
Server/eKYB - added new search options “regNo” and “vatNo” to ekyb requests
Server - new query parameter called “deviceclass” is added for face capture in the UserService
Server/PoA - Adding suppport for new documents: CURP, RFC, Constancia de Situación Fiscal and Declaración Anual to User Service
Server - Switch from the current confidence type "scaled" to "scaled_aggregated" and "scaled_per_image" in the FaceProcessing service.
Server/OCR on ID(s) - 'Expiry date' is included in the Customer Editable OCR Data Request
Server/VS - Improved backend processing of audio file
Server/eKYB/eKYC/Global Watchlist – Added a country chooser component
Server – Removing fake check for Canada medical cards
Server/CSV – Issue with exporting PDF links in CSV file is fixed
Server/eKYB - Added postalCodeMatch and taxIdCityMatch in KYB API response
Server/VS - The interval for validating the presence of video selfies has been extended
Server/VS - Implemented resetting the “Video selfie archives available” test that will clear scores from previous attempts
Server/Session - Analytics events are added in the Events log
Server/Session - Checks “face match” and “type of ID check” in VS tab are no longer in N/A status

ML:

Switch from the current confidence type "scaled" to "scaled_aggregated" and "scaled_per_image" in the FaceProcessing service
Adding improvements for digital spoof detection
Integrate liveness model for web cameras
Support CURP and RFC as a Document capture option within user-service
ML/PoA - Adding suppport for new documents: CURP, RFC, Constancia de Situación Fiscal and Declaración Anual to User Service

ID templates added support or got fixes for:

United States of America / Other / Tribal Identification card / 1978 - new document supported
United States of America / Other / TRIBAL_IDENTIFICATION_CARD / 1977 / New template supported
United States of America - All / Other / TRIBAL_IDENTIFICATION_CARD / 1975 - New template supported.
United States of America - All / Other / TRIBAL_IDENTIFICATION_CARD / 1974 - New template supported.
American Samoa / DriversLicense / PROVISIONAL_DRIVERS_LICENSE_UNDER21 / 2003 - New template supported.
American Samoa / Identification card / Identification card / 2003 - new document supported
Mexico QUINTANA ROO / DriversLicense / DRIVERS_LICENSE / 2011 - New template supported.
Bhutan / IdentificationCard / IDENTIFICATION_CARD / 2017 - New template supported.
Bolivia / Medical card / Medical card / 2010 - new document supported
Burkina Faso / TravelDocument / CONSULAR_CARD / 2020 / New template supported
Burundi / Passport / NATIONAL_PASSPORT / 2022 - New ID supported
Cape Verde / Identification card / Identification card / 2018 / - new document supported
United States of America - New York / Identification card / Enhanced Identification card under21 / 2017 - new document supported
Canada / Prince Edward Island / DRIVER_LICENSE / 2007 / New template supported
Canada - Newfoundland / DriversLicense / DRIVERS_LICENSE / 2007 - new ID supported
Burundi / DriversLicense / DRIVERS_LICENSE / 2016 - New template supported.
Brazil / FederalID / AIRFORCE_IDENTIFICATION_CARD / 2014 - New template supported.
Barbados / Passport / NATIONAL_PASSPORT / 2023 - new template supported
United States Of America / District of Columbia / IdentificationCard / IDENTIFICATION_CARD_UNDER21 / 2023 / New template supported
United States of America / Other / TRIBAL_IDENTIFICATION_CARD / 1985 - New template supported.
Mexico - Guerrero/ Drivers license / Drivers license / 1952 - new document supported
United States Of America / Other / TRIBAL_IDENTIFICATON / 1976 / New template supported
Romania / Passport / TEMPORARY_PASSPORT / 2020 / New template supported
United States Of America / New York / MedicalCard/ MEDICAL_CARD / 2015 / New template supported
Brazil / FederalID / MILITAR_SERVICE_CARD / 2010 - Document number filed has been re-marked in Personal Number.
Ecuador / IdentificationCard / IDENTIFICATION_CARD / 2020 - Issue date filed added.
Brazil / FederalID / FEDERAL_IDENTIFICATION / 2000 - new parser for State field added on front side.
Peru / ResidenceDocument / RESIDENCE_PERMIT / 2021 - small improvements
Brazil / FederalID / IDENTIFICATION_CARD / 2019 - Mother’s and father’s name parsing improved
Brazil / FederalID / DOMESTIC_IDENTIFICATION_CARD / 2018 / (Mother’s name, Father’s name and Document number are improved

Incode Id:

Incode ID - Added IDENTITY_QR scope
Incode ID - Added Boleto QR scope
Incode ID - Privacy toggles set to OFF by default, they should be ON
Incode ID - Profile - Adding new phone number, country code is missing
Incode ID - Webhook - verification notification is not arriving for re-engaged users
Incode ID - Wallet - Offline message is not visible when tooltip overlay is not removed

2023 November 29 - planned production deployment

(release notes published 24/11/23, deployment was on Demo environment 24/11/23, originally planned for 21/11/23)

Web app:

Onboarding/OTP – OTP screen is added after email when OTP is enabled
Onboarding/Flow - Added voiceover support to the verifying identity and success/failure screens
Onboarding/VideoSelfie – New detection events added to VideoSelfie module
Onboarding/RedirectToMobile - The finish-status was called 3 times in Event logs
Onboarding/Manual session - Custom text for sending SMS with the onboarding link can be set in Configuration

Dashboard:

Dashboard/Modules - Spanish translation is added to flow modules names and descriptions
Dashboard/Modules – Sms_OTP module is removed from the dashboard, module is deactivated because all the data migrated to the Phone module
Dashboard/Flow-Instant Verify - Selecting the Phone or Email module will enable the Universal Identity and Instant Verify modules.
Dashboard/Session – Added a tooltip for “Document Series Ocr Crosscheck” test
Dashboard/Device Risk – Added deviceRiskScore within the single session in “Other” tab

Server:

Server/Government Validation - Government Validation failing even when the module is not included in the flow
Server/eKYB – KYB Brazil: UBO name match is fixed for eKYB module and status is present now
Server/1:N – Added a configuration to optionally disable liveness/spoof detection on 1:N Endpoint
Server - Issues with barcode reading for the USA Rhode Island ID are fixed
Server/OCR - Handle invalid birthDate timestamp on editable OCR screen
Server/eKYB – KYB Brazil: Updating the rules for KYB BR address verification
Server/Session - Session Status doesn’t change even though the rule is set to go to manual review
Server/PDF export - Document name of the PDF wasn’t user friendly
Server/Rules – Added deviceRiskScore within the rules as to check smart signals
Server/Gov validation – Handling an error when service is not available for US documents

ML:

Deploy v5.1 constrained model (face liveness model) - in general this model will improve the metrics
Deploy the v2.0 evasion (face liveness model) – doing better with half-masks and objects that obscure the face
Change cropping model in preprocessing service (instead of two models we have now one with the same performance)

ID templates added support or got fixes for:

United States of America - NEW_HAMPSHIRE / IdentificationCard / IDENTIFICATION_CARD_UNDER21 / 2008 - new template supported
Trinidad and Tobago / Passport / National Passport / 2016 - new document supported
Kyrgyzstan / IdentificationCard / IDENTIFICATION_CARD / 2006 / New template supported
Tanzania / Passport / NATIONAL_PASSPORT / 2005 - New template supported
India Rajasthan / DriversLicense / DRIVERS_LICENSE / 2012 - New ID supported
Namibia / DriversLicense / DRIVERS_LICENSE / 2022 - new document supported
Iraq / DriversLicense / DRIVERS_LICENSE / 2023 - new document supported
Vietnam / Passport / NATIONAL_PASSPORT / 2023 - New template supported
Denmark / Greenland / DriversLicense / DRIVERS_LICENSE / 2010 / New template supported
Italy / Passport / NATIONAL_PASSPORT / 2005 - New ID supported
Nepal / DriversLicense / DRIVERS_LICENSE / 2021 - New template supported
South Korea / ResidenceDocument / RESIDENCE_PERMIT / 2023 - New ID supported
Costa Rica / ResidenceDocument / RESIDENCE_PERMIT / 2023 - New template supported
United States of America / Other / TRIBAL_IDENTIFICATION / 2019 - new document supported
United States of America - All / Other / TRIBAL_IDENTIFICATION_CARD / 2017 - New template supported
United States of America - All / Other / TRIBAL_IDENTIFICATION_CARD / 2004 - New template supported
United States of America - All / Other / TRIBAL_IDENTIFICATION_CARD / 2003 - New template supported
United States of America / NORTH_DAKOTA / DriversLicense/ DRIVER_LICENSE_UNDER21 / 2023 - new document supported
United States of America / Other / TRIBAL_IDENTIFICATION_CARD / 2000 - new template supported
United States of America / Other / TRIBAL_IDENTIFICATION_CARD / 1999 - new template created
United States of America / Other / TRIBAL_IDENTIFICATION_CARD / 1998 - New template supported
Mexico / IdentificationCard / SENIOR_IDENTIFICATION_CARD / 2020 - new template supported
Nigeria / IdentificationCard / IDENTIFICATION_CARD / 2023 / New template supported
United States Of America / West Virginia / DriversLicense / DRIVERS_LICENSE_UNDER 21 / 2023 / New template supported
India / DriversLicense / DRIVERS_LICENSE / 2007 - new document supported
United States Of America / Utah / DriversLicense / DRIVER_LICENSE_UNDER21 / 2023 / New template supported
India / IdentificationCard / IDENTIFICATION_CARD / 2010 - New ID supported
Ivory Coast / DriversLicense / DRIVERS_LICENSE / 2000 - new template supported
United States Of America / Other / Tribal Identification card / 1994 - new document supported
United States Of America / Other / Tribal Identification card / 1990 - new document supported
United States Of America / Other / Tribal Identification card / 1989 - new document supported
Mexico - Guerrero / Drivers license / Drivers license / 1953 - new document supported
Austria / ResidenceDocument / RESIDENCE_DOCUMENT / 2012 - New template supported
Austria / ResidenceDocument / RESIDENCE_DOCUMENT / 2017 - new template supported
Argentina / IdentificationCard / IDENTIFICATION_CARD / 2000 - General template improvements
Mozambique / IdentificationCard / IDENTIFICATION_CARD / 2020 - Classification improved for this document and also MRZ parsing has been improved by backend team
Canada / IdentificationCard / CANADIAN_CITIZENSHIP_CARD / 2002 - dob is fixed, there are two different patterns which are covered with this revision
Canada / Other / INDIAN_STATUS_CERTIFICATE / 2008 - Document re-enrolled from CAN|ALL|IdentificationCard|CERTIFICATE_OF_INDIAN_STATUS|2008 to CAN|ALL|Other|INDIAN_STATUS_CERTIFICATE|2008
Finland / DriversLicense / DRIVERS_LICENSE / 2000 - Added Personal number filed instead of reference, classes on back added (a<25kw and A>25lw)
Finland / Passport / NATIONAL_PASSPORT / 2017 - Personal Number filed added
Canada / Other / INDIAN_STATUS_CERTIFICATE / 2009 - type and subtype of the document are changed because of barcode reading
Canada / Other / INDIAN_STATUS_CERTIFICATE / 2007 - Document re-enrolled and renamed from CAN IdentificationCard CERTIFICATE_OF_INDIAN_STATUS to CAN Other INDIAN_STATUS_CERTIFICATE
The Netherlands / Passport / NATIONAL_PASSPORT / 2014 - Document number improved
The Netherlands / IdentificationCard / IDENTIFICATION_CARD / 2014

Incode Id:

Incode ID – OTP screens have been removed and the process now follows the Incode ID login process, which does not require OTP
Incode ID - Identity ID scope has been added in Incode ID Dashboard configuration as mandatory
Incode ID – Verification ID is removed from authentication webhook response
Incode ID - phone or email route and landing page should go to one page with conditional steps logic
Incode ID - direct flow | User shouldn’t see OTP screen if terms are not accepted

2023 November 15 - planned production deployment

(release notes published 9/11/23, deployment was on Demo environment 9/11/23, originally planned for 7/11/23)

Web app:

Onboarding/Flow - Redirect to origin only wasn't not working properly
Onboarding/OTP - Automatic upper case not working, small letter can be added
Onboarding/Face capture - renderCamera should allow a delay in capture to avoid capture errors

Dashboard:

Dashboard/OIDC - Change labels for auth type config (Face authentication and Onboarding)
Dashboard/Government validation - Remove Ine scraping section from Government validation when no scraping data
Dashboard/Authentications - Add blocklistConfidence to the authentication table
Dashboard/Flows - “Open new Flow” modal shouldn’t keep changes when reopening modal
Dashboard/Id capture - If user doesn’t select any checkbox and want to disclude all docs for some country, it won’t work properly rule
Dashboard - Nav bar discrepancies (padding fixes between sections)
Dashboard/ID Capture - ‘Country specific thresholds’ are not applied after unchecking options
Dashboard/Flow-Instant Verify - Data Sharing (user should be able to see the data sharing permissions screen, view relevant data scopes, and grant permission to share their identity data)
Dashboard/Electronic signature - Form does not display help text nor is it modifiable
Dashboard/Users - Enable creation and displaying of INCODE_EXECUTIVE users
Dashboard/Id capture - Can’t change the Country Specific thresholds for some Flows
Dashboard/Session - Add external customer id to dashboard
Dashboard/Analytics - Update copy when data is not available
Dashboard/ID Validation - When Country specific thresholds are set, using Show exception was not working

Server:

Server/eKYB - KYB Brazil: business taxID formatting per parameters
Server/eKYB - KYB Brazil: Standardizing responses to “Approximate match” from Partial match
Server/eKYB - KYB Brazil: Looking at nomeFantasia & nomeEmpresial for KYB Business names
Server/eKYB - "null" in the API request, causing the address to not match with the registered address
Server/Session events - Add idCategory for captureFrontId and captureBackId
Server - Fix access level for adding and updating consents
Server - Postit checks were still present on old flows (clean up done)
Server/Live Help: Add analytics events for Live Help
Server/OIDC - KYE - Discovery on Device Authentication Flow
Server/OIDC - Orchestrating between face auth vs onboarding flow
Server/Videoselfie - Add Video Selfie info analytics event
Server/Videoselfie - Add validation module for Back ID checks in Video Selfie (support for native)
Server - Incorrect brightness in add/face response (in case there’s no bright)
Server - Accept non-portrait ID in front-id API (handle exception once face extraction fails)
Server - Add Webhook Headers to Incode ID Webhooks (allowing clients to add an Authorization header with a Bearer token)
Server/Government validation – Brazil – Adding improvements in handling face verification
Server/Government validation - Government validation failing when N is used instead of Ñ
Server/Advanced Electronic Signature - Map AES modul in /omni/flow/onboarding get API
Server/Advanced Electronic Signature - Skip signing for already signed document
Server/Fix ID rotation (maintaining the same image size before and after rotation)

ML:

App uploaded selfie image again from failed scan attempt
Adding improvements for barcode model
Fix ID rotation (maintaining the same image size before and after rotation)

ID templates added support or got fixes for:

United States Of America / Iowa / Identification Card / IDENTIFICATION_CARD / 2005 / New template supported
United States of America / Idaho/ DriversLicense / DRIVERS_LICENSE_UNDER21 / 2011 - new template supported
United States od America - TEXAS/ IdentificationCard / IDENTIFICATION_CARD / 2002 - new template supported
Portugal / Visa / VISA / 2010 - New template supported.
Croatia / Drivers license / Drivers license / 1994 - new document supported
Peru / ResidenceDocument / TEMPORAL_RESIDENCE_PERMIT / 2020 - Document number crosscheck problem solved
Zimbabwe / IdentificationCard / IDENTIFICATION_CARD / 2019 - new document supported.
Mexico - GUERRERO / DriversLicense / DRIVERS_LICENSE / 1980 - New template supported.
Guinea / Passport / NATIONAL_PASSPORT / 2007 - New ID supported.
Togo / Identification card / Identification card / 2021 - New template supported
Zimbabwe / IdentificationCard / IDENTIFICATION_CARD / 2010 / New template supported
Jamaica / Passport / NATIONAL_PASSPORT / 2023 - new document supported.
United States of America - Guam/ DriversLicense / DRIVERS_LICENSE_UNDER21 / 2021 - new template supported
Mexico / DriversLicense / DRIVERS_LICENSE / 2014 - New template supported.
Bolivia / ResidenceDocument / RESIDENCE_PERMIT / 2021 - New template supported.
Mexico - QUINTANA_ROO / DriversLicense / DriversLicense|DRIVERS_LICENSE / 2006 - new template supported
United States Of America / Other / TRIBAL_IDENTIFICATION CARD / 2021 / New template supported
Madagascar / DriversLicense / DRIVER_LICENSE / 2018 - New template supported.
Republic of North Macedonia / Identification card / Identification card / 2008 - new document supported
American Samoa / ResidenceDocument / RESIDENCE_DOCUMENT / 2020 - New ID supported
Brazil / FederalID / Domestic Identification Card / 2024 / New template supported
Zambia/ Identification_Card /COMMON_WEALTH_REGISTRATION_CARD/ 2019 / New template supported
Brazil / FederalID / POLICE_IDENTIFICATION_CARD / 2021 - New ID supported
Brazil / FederalID / DOMESTIC_IDENTIFICATION_CARD / 1990 - New ID supported
Brazil / FederalID / DOMESTIC_IDENTIFICATION_CARD / 1989 - New ID supported
Curaçao / IdentificationCard / IDENTIFICATION_CARD / 2023 - new document supported
Montenegro / DriversLicense / DRIVERS_LICENSE / 2020 - new document supported
Greece / IdentificationCard / IDENTIFICATION_CARD / 2023 - New ID supported
Fiji / Drivers license / Driver License / 2010 - new template supported
Barbados / IdentificationCard / IDENTIFICATION_CARD / 2009 - New ID supported
Italy / IdentificationCard / IDENTIFICATION_CARD / 2023 - new document supported.
Vanuatu / Passport / NATIONAL_PASSPORT / 2019 - new document supported.
Brazil / FederalID / POLICE_IDENTIFICATION_CARD / 2022 - new document supported.
Scotland / IdentificationCard / CITIZENCARD / 2020 - new document supported.
France / Military / MILITARY_ID / 2020 - new document supported.
Brazil / FederalId / DOMESTIC_IDENTIFICATION_CARD / 1988 - New ID supported
Brasil / Federal id / Domestic Identification card / 1987 - new document supported
Honduras / DriversLicense / DRIVERS_LICENSE / 2022 - new document supported.
Mexico - Colima / DriversLicense / DRIVERS_LICENSE / 2016 - New ID covered
06/11/2023 - Canada / Others / FIREARMS_LICENSE / 2020 - new document supported.
India - Gujarat / Drivers license / Drivers license / 2020 - new document supported
Mexico / IdentificationCard / IDENTIFICATION_CARD / 2000 – Full name
Singapore / IdentificationCard / IDENTIFICATION_CARD / 2001 - Name parsing improved
France/ Residence Document / Residence Permt / 2011 - Filters adjusted and some fields resized, IC improved classification
Mexico /VoterIdentification/VOTER_IDENTIFICATION_CARD/2002 – Incode Mex OCR
Netherlands / IdentiicationCard / IDENTIFICATION_CARD / 2014 - Name extraction improved
Montenegro / IdentificationCard / IDENTIFICATION_CARD / 2020 - MRZ and Document number improved
Tamper enablement for Brazilian documents

Incode Id:

Incode ID – Dashboard/Incode ID identities - show selfie images in incode id identities and single identity page for users who accepted the selfie scope
Incode ID - Live Help: Display feedback after image is captured to agent
Incode ID - Live Help: Top of user camera view is not visible to agent
Incode ID - Live Help: Add analytics events for Live Help
Incode ID - Live Help: User connected to Live Help despite clicking cancel on initial notification
Incode ID - Live Help: Agent viewport displays “Session has ended” while session is still live
Incode ID - Live Help: Call disconnected without anyone triggering the hang up
Incode ID - Live Help: User loses camera view after hanging up
Incode ID - Live Help: Incorrect user experience when agent ends connection
Incode ID - Update Incode ID Verification Success Screen
Incode ID - Update spanish copy in FMF complete personal data screen
Incode ID - research and fix iFrame problems
Incode ID - Phone OTP: Pasting code results in offset by one space
Incode ID - Universal identity, buttons issues- Done button is not always functional
Incode ID - Phone number selector - Wrong country code appears
Incode ID – Phone number - User needs to enter data twice
Incode ID - Unable to configure Incode ID configuration
Incode ID - Update Incode ID Verification Success Screen

2023 November 1 - planned production deployment

(release notes published 27/10/23, deployment was on Demo environment 27/10/23, originally planned for 24/10/23)

Web app:

Onboarding/User Consent - Custom privacy consent is not being saved properly to a session
Onboarding - Onboarding timer continues running with background events even after the onboarding is completed
Onboarding/ID Capture - When ‘Allow manual review’ is enabled and skipBackIdCapture is true, Back ID is not skipped
Onboarding/Phone number input - Support for OTP inside the module
Onboarding/Language setting - Add language support for Dutch and German
Onboarding/User Consent - Default User consent appears briefly before custom user consent
Onboarding/Email - Email input had trailing whitespace
Onboarding/ID capture - Issue with random black rectangle in capture screen on ios devices

Dashboard:

Dashboard/ID capture configuration- “Accepted Documents” configuration change is not saved
Dashboard/Advanced Electronic Signature - Display signed documents on dashboard design adjustments
Dashboard/Advanced Electronic Signature - Creation of endpoints for fetching unsigned and signed documents, and for signing and adaptation of labels within module
Dashboard - Updated Nav bar in dashboard which includes: increased Incode logo, a reordering of the sidebar, and the removal of the Learning Center from the hidden bar
Dashboard/ID Capture - ‘Country specific thresholds’ are not applied after unchecking options
Dashboard/Advanced Electronic Signature - Download signed AES doc based on module config
Dashboard/Advanced Electronic Signature - Add upload PDF doc screen based on AES module config
Dashboard/Instant Verify – Adding full functionality of the new module, for onboarding and reusing identity
Dashboard/Government validation - INE connection error shown incorrectly for India gov validation
Dashboard/ID validation – Tooltip update for "Id Already Used Check", "Tamper Check", "2D Barcode Content" checks
Dashboard/Configuration-OIDC - The configuration for the dashboard has been extended, authenticationType - with values face_auth and onboarding
Dashboard/Flows "Country specific thresholds" screen was not responsive
Dashboard/Curp - The issue of the CURP section being empty in sessions with retake ID scans
Dashboard - Instant verify and Universal identity modules shouldn’t be separated in flow

Server:

Server/Advanced Electronic Signature - Creation of endpoints for fetching unsigned and signed documents, and for signing and adaptation of labels within module
Server/Instant Verify – Adding full functionality of the new module, for onboarding and reusing identity
Server - Illiteracy check was failing for Brazilian IDs
Server/eKYC - Update API input fields + checks to allow for DL number & DL state
Server - Validate that webflows work when restarts are disabled
Server - ForceFaceExtract toggle was not equal on all environments
Server/Configuration-OIDC - The configuration for the dashboard has been extended, authenticationType - with values face_auth and onboarding
Server/Fiscal QR - New Endpoint for FiscalQRUrl responseNew Endpoint for FiscalQRUrl response
Server - Word “null” appears in Name field for two Mexican Documents (DLs - CHIHUAHUA and QUERETARO)
Server - Change the logic of generating onboarding URL
Server - Prevent re-starts of the session by default
Server/Advanced Electronic Signature - Fetch AES signed documents with executive token
Server/Videoselfie - Wrong Front checks are being executed for different IDs presented in VS
Server/User service – Adding improvement for entity segmenation model for OCR parsing
Server - Rule to fail session if IP Country is outside of United States
Server/Authentication - Face images are missing from authentication tab but liveness score says “ok”
Server/Incode ID - Add failReason to next-step endpoint
Server/Rules - Unknown left side in the rule expression in specific cases
Server/Government validation – India - Add Face match with government face image
Server – Support added for “/n” within base64 formatting

ML:

Implement portrait cropping around face
PoA - Fix dates extraction for JMAS and Telcel

ID templates added support or got fixes for:

Afghanistan / IdentificationCard / IDENTIFICATION_CARD / 2020 - new template supported
Malta / ResidenceDocument / RESIDENCE_PERMIT / 2020 - IC team improved classification , address was added on back side
Philippines / IdentificationCard / UMID_CARD / 2000 - Subtype changed from Identification Card to UMID Card.
Italy / IdentificationCard / DOMESTIC_DOCUMENT_OF_IDENTITY / 2000 - Document renamed
India - Punjab / DriversLicense / DRIVERS_LICENSE / 2021 - New template supported.
India - Delhi / DriversLicense / DRIVERS_LICENSE / 2021 - New template supported.
Slovakia / Identification card / Identification card / 2022 - new template supported
Spain / ResidenceDocument / RESIDENCE_PERMIT / 2020 - Address improved
Lithuania / ResidenceDocument / RESIDENCE_PERMIT / 2020 - Added First and Last name fields instead of Full name; Personal number added instead of Reference number; All fields improved through filters; anchors changed for the back side.
United States of America - North Dakota / Driverslicense / DRIVERS_LICENSE / 2006 - New template supported.
Brazil / FederalID / DOMESTIC_IDENTIFICATION_CARD / 2020 - New template supported.
Peru / DriversLicense / DRIVERS_LICENSE / 2000 - Filters for Document Number field improved.
United States of America - New Mexico / IdentificationCard / IDENTIFICATION_CARD/ 2016 - Anchors improved.
India / Visa / VISA / 2001 - New template supported
STP|ALL|Passport|NATIONAL_PASSPORT|2018 - New template supported
United States of America - Nebraska / Drivers license / Drivers License under21 / 2003 - new template supported
United States of America - Pennsylvania / Drivers license / Drivers License under21 / 2007 - new template supported
Mozambique / Identification Card / IDENTIFICATION CARD / 2015 -Personal mumber parsing improvenents
Guinea / IdentificationCard / IDENTIFICATION_CARD / 2020 - New template supported.

Incode Id:

Incode ID - Dashboard/Incode ID identities - View Limited User info in Identities
Incode ID - Webapp verifications refactor
Incode ID - Phone and email query params as part of verification flow
Incode ID/Landing page - Allow data sharing page- Logo was not displayed
Incode ID/nextStep endpoint - include reason in nextStep response
Incode ID - Dashboard configuration page UI creation

2023 October 18 - planned production deployment

(release notes published 12/10/23, deployment was on Demo environment 11/10/23, originally planned for 10/10/23)

Web app:

Onboarding/Show results - Show results didn’t work when ID capture is enabled
Onboarding/Email input - Email input - Events for Email module opening/closing were missing
Onboarding/PoA - Unable to crosscheck POA address and name
Onboarding/Videoselfie – Updated model for verbal consent – more precise matching with predefined answer
Onboarding/Language support on web – Adding Serbian language for onboarding flows
Update -> Onboarding/Languages - Correction for Serbian language within web flows

Dashboard:

Dashboard/Flows – Does not show log for flow changes configuration
Dashboard/Users - Phone number should be optional when creating a new user on dashboard
Dashboard/AES - Add AES module configuration for upload/download documents
Dashboard/Universal Identity – Added Dashboard Module for creation of reusable identity
Dashboard/Watchlist - Global watchlist through webflows was not pass birth year and country from OCR
Dashboard/Users - Admin of multiple org cannot be logged in as Admin
Dashboard/Flows – removing template flows which causing issue with some custom flows
Update -> Dashboard/Antifraud - Adding risk info about sessions, no matter if number attempts are over exceed or no

Server:

Server – Broken S3 file name for 1to1 and 1toN selfies
Server/eKYC Brazil - Don't show NO MATCH for Nationality if not checked
Server - Redact certain info ex Nation ID from certain documents (e.g National Identity number in a given country)
Server/Government Validation - ZAF Govt validation - issue sending wrong number (personalNumber instead of the docNumber(cic)
Server - Phone number should be optional when creating a new user on dashboard
Server/AES - Add AES module configuration for upload/download documents
Server/eKYC BRA - Error handling once service is not available
Server/Flows – Does not show log for flow changes configuration
Server - Hat validation result is not displayed in session details (session - liveness tab)
Server - Autogenerated flow always executes Video Selfie
Server/eKYC - taxIDaddressMatch KYC BR was not working properly
Server/Government validation – Added support for India
Server - issuingState missing from /omni/get/ocr-data for non-US countries
Update -> Server - validate if X is the son of Y, specifically for under-aged individuals
Update -> Server/Flows - Added business rule for browser check

ML:

Id-validation-service: 2.0.0 release - Screen ID Liveness 3.0, Paper ID Liveness 3.0, Tamper Check 3.0, and ID Alteration 2.0 improvements
Moving id service part to preprocessing service to get in speed, and increase efficiency while reading US documents

ID templates added support or got fixes for:

SOUTH_AUSTRALIA / DriversLicense / DRIVERS_LICENSE / 2015 -Disable punches holes check
Canada British Columbia / DriversLicense / DRIVERS_LICENSE / 2020 / rev{4} - Disable ID Alteration check
Antigua and Barbuda / DriversLicense / DRIVERS_LICENSE / 2020 - New template supported.
Philippines / ALL / IdentificationCard / EPHIL_CARD / 2023 - Subtype changed from IDENTIFICATION_CARD to EPHIL_CARD
India / Manipur / DriversLicense / DRIVERS_LICENSE / 2019 - New template supported.
United States Of America - Pennsylvania / Drivers license / Junior Drivers license / 2007 - new template supported
Mozambique / VoterIdentification / VOTER_IDENTIFICATION_CARD / 2023 / New template supported
Canada / Passport / NATIONAL_PASSPORT / 2007 / New template Supported
Columbia / ALL / ResidenceDocument / RESIDENCE_PERMIT / 2014 - Mention filed added by request of CS.
Columbia / ResidenceDocument / RESIDENCE_PERMIT / 2019 - Mention filed added by request of CS.
Cambodia / DriversLicense / DRIVERS_LICENSE / 2019 - new template supported
Germany / ResidenceDocument / RESIDENCE_PERMIT / 2019 - Added Personal number field according to marked image and also template is improved in anchor area
Germany / ALL / IdentificationCard / IDENTIFICATION_CARD / 2021 - segmentation + masking approach implemented on both sides on document in order to improve Name and Address extracting
China - Macau / ResidenceDocument / PERMANENT_RESIDENT_IDENTITY / 2013 - new template supported.
Peru / ResidenceDocument / TEMPORAL_RESIDENCE_PERMIT / 2018 / New template supported
Hungary / IdentificationCard / IDENTIFICATION_CARD / 2012 - First and Last name are improved.
United States Of America / North Dakota / IdentificationCard / IDENTIFICATION_CARD_UNDER21 / 2006 / New template supported
Saudi Arabia / Passport / NATIONAL_PASSPORT / 2022 / Nee template supported
Argentina / IdentificationCard / IDENTIFICATION_CARD / 2015 - General template improvements with entity_segmentation approach
Gabon / Identification card / Identification card / 2021 - new template supported
Argentina / IdentificationCard / IDENTIFICATION_CARD / 2000 / rev{4} - General template improvements with entity_segmentation approach
United States Of America - Montana / Identification card / Identification card under21 / 2008 - new template supported
United States Of America - Massachusetts / Drivers license / Junior Operators license under21 / 2010 - new template supported
United States Of America / Wisconsin/ DriverLicense / DRIVERS_LICENSE_UNDER21 / 2012 / New template supported
United States Of America - Wisconsin / Drivers license / Learners Permit under21 / 2005 - new template supported
Lithuania / DriversLicense / DRIVERS_LICENSE / 2000 - new template supported

Incode Id:

Incode ID - when NameBean is not present parse existing full name in Name Scope Handler
Incode ID/Incode ID identities - single identity page build
Incode ID - OTP step appears in Assisted flow

2023 October 4 - planned production deployment

(release notes published 28/09/23, deployment was on Demo environment 27/09/23, originally planned for 26/09/23)

Web app:

Onboarding/eKYB – added UBO name match for ekyb field for Brazil
Onboarding/eKYB – added UBO name match for ekyb field for USA
Onboarding/Module - Video Selfie is fixed and functional for specific devices such as Samsung Galaxy S22 (Android 12), Samsung Galaxy S21 (Android 13), and Samsung Galaxy S22 Ultra (Android 12).

Dashboard:

Dashboard/Module – ’Hat Validation’ checkbox is available in the Face Capture module configuration
Dashboard/Session - The age estimation feature is present in Liveness Detection tab
Dashboard/Document capture module – The new document type "Process Voided Check OCR" will extract name, address, routing number, and account number. The data will be displayed in the "Other → Other Documents" section on the session level.
Dashboard/eKYC - The task involved adding "China" as a dropdown option, updating fields for First name, Surname, National PRC ID number, Date of birth, and PASSPORT.
Dashboard/Face capture - ’Hat Validation’ checkbox is available in the Face Capture module configuration
Dashboard/eKYC - House number is present in the sessions again.

Server:

Server – Added new api’s for face liveness and face evasion models
Server/Configuration - Expose SSO configuration fields on dashboard for redirect URL
Server/Face capture - Add closed eyes detected info in the liveness score
Server/Id Validation - Additional validation on process/id to check if any image is being added within the flow
Server - issuingState was missing from /omni/get/ocr-data for non-US countries
Server/Rule - Session incorrectly failed when it should be “manual”
Server/eKYC - Brazil - eKYC had issue with validation of cpf
Server/eKYC - “undefined” added at the beginning of address for house no.
Server/Users - The phone number for dashboard user creation should be made optional
Server-web/Videoselfie - After capturing a selfie, an error is consistently displayed causing flow to interrupt (device specific – Samsung Galaxy S2.x devices)
Server/eKYC - The task involved adding "China" as a dropdown option, updating fields for First name, Surname, National PRC ID number, Date of birth, and PASSPORT.
Server - Process OCR Data for "Tax Regime Proof Doc" (Constancia Fiscal) by API

ML:

Send original images to Face Processing and Face Recognition service for processing instead to user-service for better crop/rotation/resizing/formatting within dashboard sessions.
Add try catch and fallback without simd – fixes for web autocapture on older devices, iOS ≤ 13 and older Chrome versions on Android
In face capture send the same frame that was processed – selfie image wasn’t centered once cropped on web platform

ID templates added support or got fixes for:

Canada - Nova Scotia / Identification card / Identification card / 2018 - new template supported
United States Of America / Other / Tribal Identification Card / 2009 / New template supported
United States Of America / Other / Tribal Identification card / 2005 - new template supported
United States Of America - Tennessee / Drivers license / Drivers license / 2003 - new template supported
Denmark / Passport / NATIONAL_PASSPORT / 2021- Issues with Composite Check Digit; all fields are improved through embeddings.
United States Of America / Other / Tribal Identification card / 2006 - new template supported
Brazil - / FederalID / fixing Nationality ALPHA3
Brazil / FederalID / DOMESTIC_IDENTIFICATION_CARD / 2023 - New template supported.
United States Of America / Other / Tribal Identification card / 2007 - new template supported
Brazil / FederalID / IDENTIFICATION_CARD / 2004 - new template supported
United States Of America / Other / Tribal Identification Card / 2008 / New Template Supported
Brazil / Federal Id / Domestic Identification card / 2015 - new template supported
Brazil / FederalID / AIRFORCE_IDENTIFICATION_CARD / 2015 - new template created
United States of America - Utah / IdentificationCard / IDENTIFICATION_CARD/ 2006 - Reading of Address field improved.
Iran / Passport / NATIONAL_PASSPORT / 2014 - issues with IssuedAt I ExpireAT are improved through Segmentation model
Brazil / Passport / NATIONAL_PASSPORT / 2010 - Issues with Background text appearing in multiple fields;
United States of America - North Carolina / DriversLicense / DRIVERS_LICENSE / 2015 - Address improved
United States of America - Minnesota / DriversLicense / ENHANCED_PROVISIONAL_DRIVERS_LICENSE_UNDER21 / 2018 - Address improvement
United States of America - Minnesota / DriversLicense / LEARNERS_PERMIT / 2018 - Address improvement
United States of America - Iowa / IdentificationCard / IDENTIFICATION_CARD / 2018 - Address improvement
United States of America - Minnesota / DriversLicense / ENHANCED_DRIVERS_LICENSE_UNDER 21 / 2018 - Address improvement
United States of America - Minnesota / DriversLicense / ENHANCED_DRIVERS_LICENSE / 2018 - Address improvement
Brazil / FederalID / POLICE_IDENTIFICATION_CARD / 2020 - new template supported.
United States of America - Kentucky / DriversLicense / DRIVERS_LICENSE / 2012 - Address field improvement
United States of America - IDAHO / DriversLicense / DRIVERS_LICENSE / 2011 - Address improved
United States of America - Wyoming / DriversLicense / DRIVERS_LICENSE / 2010 - Address improved
United States of America - Wisconsin /IdentificationCard /IDENTIFICATION_CARD_UNDER 21 / 2023 - Address improved
Canada - Ontario / MedicalCard / MEDICAL_CARD / 2020 - Filters for Name and Document number improved.
United States of America - MISSOURI / DriversLicense / INTERMEDIATE_DRIVERS_LICENSE_UNDER21 / 2012 / New template supported

Incode Id:

Incode ID - Add attributes to userInfo and get verification
Incode ID - Add flow ID in Incode ID Configuration
Incode ID - Dashboard - Add flow ID Input in Incode ID configuration page
Incode ID - Edit OCR sends local timestamp instead of UTC
Incode ID - “Welcome Incode ID” email , and for manually approved/manually rejected user, email/SMS didn’t arrive
Incode ID - Add New Scopes - idImage and extend NAME
Incode ID - Unable to Sign In Error State
Incode ID - Unable to Sign In Error State

2023 September 20 - planned production deployment

(release notes published 25/09/23, deployment was on Demo environment 13/09/23, originally planned for 12/09/23)

(production release was done 20/09/23)

Web app:

Onboarding/eKYB – added registration status for ekyb field for Brazil
Onboarding/OTP – OTP is present again before Conference room.
Onboarding/Flow - ID tutorial issue is fixed and present again in the flow.
Onboarding/Conference - The conference call can be re-established.

Dashboard:

Dashboard/Sessions – added new checks in the Liveness tab – Digital spoof, Face evasion
Dashboard/Module - Digital spoof & Face evasion configuration is added in FaceCapture module
Dashboard/Rules – Correction added for rules – rule can be saved properly
Dashboard/Rules - Added ‘OCR Confidence’ section to rule operands
Dashboard/Face capture - ’Hat Validation’ checkbox is available in the Face Capture module configuration
Dashboard/Face capture - Typo in configuration option ("Assited Onboarding")

Server:

Server – Task involves switching mothers and fathers names for BRA IDs.
Server – 1:N Endpoint Not Returning External ID
Server - Authentications images are present on the Dashboard.
Server/Rules - Replace id alteration front/back check with only one check in Business rules (name: id alteration check)
Server/Custom watchlist - Custom watchlist stuck on ‘Uploading information’ screen indefinitely when the flow is redirected from desktop to mobile via SMS
Server/FR - Face mask check was missing in the FR section
Server/Gov validation – Added new option “Data validation” for additional check (argentinian IDs)
Server/Rules - Potentially reject images if OCR is poor based on confidence set
Server/ML - Classification issue fixed for CFE POA bill

ML:

ID Font Alteration model release - The model detects font alteration in identity documents and supports specific types of Mexican INEs.
FR - Visible Photo Features was failing
Face proccesing service - integration of the Face Detector model into the face processing service
Integration of new Age estimation model into face processing service

ID templates added support or got fixes for:

Ireland / ResidenceDocument / RESIDENCE_PERMIT / 2020 - New template supported
Costa Rica / Identification Card / Identification Card / 1999 - Document number and DoB reading improved
Serbia / Driver License / Driver License / 2011 - General OCR reading improvements
Brazil / ResidenceDocument / MIGRATORY_REGISTER / 2011 - Post-processing stage added for better Mother's and Father's name parsing, issue with Exp date crosscheck failing fixed.
Poland / DriversLicense / DRIVERS_LICENSE / 2013 - added more images to improve Segmentation model - masking (mostly we had issues with Issuing Authority)
Brazil / FederalID / IDENTIFICATION_CARD / 2001 / rev{1} - Fixed issues with Date of Birth and Name not showing correctly
Luxembourg / Identification Card / Identification Card / 2008 / - New template supported
Finland / Residence Document / Residence Permit / 2020 - New document supported
Angola / Drivers License / Drivers License / 2011 rev{1} - Class field added
Costa Rica / Identification Card / Identification Card / 2016 - Document number and date of birth OCR reading improved
Canada - Can British Columbia / Drivers license / Learners Drivers license /2022 - new template supported
Mexico - Guerrero / Drivers license / Drivers license / 1986 / - Date of Birth improved
Canada - Can British Columbia / Drivers license / Learners Drivers license /2020 - new template supported
Mexico - Mex Jalisco / Drivers license / Drivers license / 2021 / - all fields improved
Armenia / Passport / NATIONAL_PASSPORT / 2015 / - MRZ reading improved
Mexico - Guerrero / DriversLicense / DRIVERS_LICENSE / 2012 / - masking included into segmentation approach on back side.
Honduras / Passport / NATIONAL_PASSPORT / 2015 / rev1 - classification improved
Mexico / TravelDocument / MATRICULA_CONSULAR / 2023 - New template supported.
United States of America - Washington / Drivers license / Learners permit / 2018 - new template supported
Democratic Republic of the Congo / Passport / National Passport / 2009 – New document supported.
Vietnam / Drivers license / Drivers license / 2003 / - all fields improved
Ukraine / Drivers License / Drivers License / 2014 / - Overall OCR reading improved
Canada - British Columbia / DriversLicense / DRIVERS_LICENSE / 2022 / - Document number field reading has been improved.
France / Visa / VISA / 2010 - New template supported.

Incode Id:

Incode ID/Help Center - Keyboard won’t come up after tap on input field
Incode ID/UI issue – Verification - “Preferencia de Correo…” text is overlapping next scope name
Incode ID/Profile - Minor accounts page is blank
IncodeID - Chat button appears over other buttons
Incode ID - Assisted flow-Stuck on “Complete your information”, verification failed
Incode ID - Verification Detail Updates
Incode ID - Verification Success Screen -
Incode ID - Split Name to First Name and Last Name in Complete your Profile screen

2023 September 06 - planned production deployment

(release notes published and deployment was on Demo environment 31/08/23, originally planned for 29/08/23)

(production release was done 08/09/23)

Web app:

Onboarding/VS – Image cannot be focused for some IDs – device specific (Pixel)
Onboarding/ID capture - Autocapture stops working after the first attempt
Onboarding/ID capture - For Passport, retake starts Back ID

Dashboard:

Dashboard - Status Display of Partially Deleted Sessions (deletion of PII)
Dashboard/Configuration – Optimizer template flow creation
Dashboard/ID capture - UI Bug in Flow Builder
Dashboard/CURP - Wrong tooltip text in the session
Dashboard/Session - front/back id alteration check is replaced with only one check
Dashboard/Optimizer - Filtering by session id
Dashboard/ID validation - ID Alteration is set on the medium by default
Dashboard/Case management - Filter by created at is fixed
Dashboard/Antifraud - Doubled labels in Risk tab for Antifraud

Server:

Server - BirthPlace missing field in OCR Data response
Server - customerId doesn’t reset on new addFace attempt
Server/CMS (case management system) - Introduce open action for Issue entity
Server - Executive (not admin) can get identities report
Server - Executive (not admin) can delete flow
Server - omni/oneToN/identify flags an attempt as successful one even though lenses were detected
Server - Provide State Code field within ocr-data response
Server - OCR Accuracy improvement for Romania ID
Server/AES - Added new module advanced electronic signature
Server/ML Consent - Add support for 2 alphabetic languages
Server/Face login approves different people under same identity – added new deep model instead of shallow for decreasing FN
Server - 'maskCheck' key was missing, within face recognition response

ML:

Return all document types to the user-service
PoA - Fix extra words in Megacable address
PoA - Fix classification for CFE
PoA - Add PoA types to user service (previously there were always Other PoA)
Api v3 - IdAlteration and punchedHoles are now shown as single test results on dashboard

ID templates added support or got fixes for:

United States of America - Michigan / Drivers License / Enhanced Drivers License / 2011 -Classification improved
South Africa / DriversLicense / DRIVERS_LICENSE / 2005 - General OCR improvements
United States of America - Washington / Drivers license / Enhanced drivers license under 21 / 2017 - OCR address field improved
United States of America - New York / Drivers License / DRIVERS_LICENSE / 2017 - New document supported
Kyrgyzstan / Drivers License / IDENTIFICATION_CARD / 2019 - New template supported
Greece / ResidenceDocument / RESIDENCE_PERMIT / 2020 - New document supported
United States of America - Idaho / Drivers License / Learners Permit Under 21 / 2016 - New document supported
United States of America - Nevada / Drivers License / Learners Permit / 2021 - New template supported
Canada / British Columbia / Other / SERVICES_CARD / 2022 – Document number added
United States of America - GEORGIA / DriversLicense / Learners_Permit / 2012 - new template supported
North Macedonia / Resdience Document / Residence Permit / 2019 / New template supported
United States of America - Mississipi / Driver License/ Driver License U21 / 2001/ New template supported
Guyana / Passport / NATIONAL_PASSPORT / 2014 / New template supported
Mexico Quintana Roo / Drivers License / Drivers License / 2010 - New document supported.
Fiji / Passport / NATIONAL_PASSPORT / 2020 - New template supported
United States of America - Kansas / Drivers license / Learners permit under21 / 2017 / rev1 - Address improved
United States of America - Delaware / Identification card / Identification card under 21 / 2010 / rev1 - Address improved
United States of America - Ohio / IdentificationCard / IDENTIFICATION_CARD / 2009 - Reading of address field improved
United States of America - Ohio / Identification Card/ Identification Card U21 / 2015/ New template supported
United States of America - Mississippi / Identification card / Identification card under 21 / 2016 / rev1 - Address improved
United States of America - West Virginia / DriversLicense / DRIVERS_LICENSE_UNDER 21 / 2011 - Address field improved
Mexico - Guerrero / Driver License /Driver License / 1967/ New template supported
United States of America - Arkansas / Drivers License / Drivers License Under 21 / 2011 - New document supported.
United States of America - West Virginia / IdentificationCard / IDENTIFICATION_CARD_UNDER 21 / 2011 - Address improved
United States of America - Washington / Identification card / Enhanced Identification card / 2017 - new template supported
Comoros / Passport / NATIONAL_PASSPORT / 2012 - new template supported.
United States of America - NEVADA / DriversLicense / LEARNERS_PERMIT U21 / 2010 - new template supported
Kenya / DriversLicense / DRIVERS_LICENSE / 2019 - new template supported
Mozambique / IdentificationCard / IDENTIFICATION_CARD / 2020 - new document supported
Armenia / Passport/ National Passport/ 2021 / New template supported
Namibia / Voter Identification / Voter Identification Card / 2014 - New document supported
Saint Lucia / Identification card / Identification card / 2015 - new template supported
United States of America - CALIFORNIA / DriversLicense / DRIVERS_LICENSE_UNDER21 / 2000 - new template supported
United States of America - PENNSYLVANIA / IdentificationCard / IDENTIFICATION_CARD / 2007 - rev {1} All fields improved through Segmentation model + masking
Mexico - Jalisco / Drivers license / Drivers license / 2022 - new template supported
Germany - IdentificationCard / IDENTIFICATION_CARD / 2021 - improved Full Name and Address field

Incode Id:

Incode ID_Onboarding Enabled Fan ID banner move to top of the page
Incode ID | Wallet - User can’t finish flow

2023 August 23 - planned production deployment

(release notes published and deployment was on Demo environment 18/08/23, originally planned for 15/08/23)

(production release was done 24/08/23)

Web app:

Onboarding/eKYB – added validation for ekyb taxId field for Brazil
Onboarding/eKYB – integrated AsiaVerify (for China) API into eKYB Module
Onboarding/eKYC – added ssn and cpf validation
Onboarding /CURP - Curp label wasn't written properly for checkbox field
Onboarding/eKYC - Address verification fails because the house number isn't added to the address
Onboarding-Accessibility - Informative image has inappropriate text alternative
Onboarding_desktop - Specific onboarding result message are not displayed after finished onboarding with redirect to mobile

Dashboard:

Dashboard/ID capture - Module isn't returned to the default configuration after clicking on the "Module added" button
Dashboard/Configuration-General - Add option on the organization level for configurable token expiration
Dashboard/Flows - Wrong Spanish translation for 'Load Flow' on Flows page
Dashboard/BAV - Add new BAV tab with BAV module
Dashboard - Add BAV to the single session
Dashboard/Users – Correction added for - executive (not admin) can delete flow

Server:

Server - Remove additionalTimestamps and AddressTimestamps from OcrDataResponse
Server – Correction added when scores are not updating after receiving a success notification
Server/Configuration-General - Add option on the organization level for configurable token expiration
Server - Webhook notification when videoselfie is uploaded
Server - Make token expiration configurable on the organization level
Server - Webhook authentication - OAuth 2.0 as Authentication layer for APIs
Server/Webhook - Add option to choose authentication type
Server - Add Punched Holes Check to Id Validation Section in Business Rules Engine
Server/Antifraud - Reduced FN rate for name matcher

ML:

Face recognition - Integrate face attributes model (Hats, medical masks, eyeglasses, closed eyes detection) into recognition service and available
ID Service Support: integration with api/v3 – refactor and better scalability introduced

ID templates added support or got fixes for:

Palau / IdentificationCard / IDENTIFICATION_CARD / 2021 - new template supported
Belgium / ResidenceDocument / RESIDENCE_DOCUMENT / 2021 – New template supported
United States of America / TravelDocument / GLOBAL_ENTRY / 2008 - Improved capture of Last name, minor improvement to dates and documentNumber
Philippines / Other / Professional Regulation Commission / 2000 - new template supported
Canada - Ontario / Drivers License / Drivers License / 2011 - Document Number reading improved
Mexico / ResidenceDocument / PERMANENT_RESIDENCE_CARD / 2022 - migrated to Incode OCR
Northern Mariana Islands / DriversLicense / DRIVERS_LICENSE / 2021 - New template supported.
Aruba / DriverLicence / DRIVERS_LICENCE / 2015 - New template supported
United States of America - Wisconsin/IdentificationCard/IDENTIFICATION_CARD/2023 - New template supported
Gibraltar / Identification card / Identification card / 2020 - new template supported
Tonga / DriverLicense / DRIVER_LICENSE / 2018 - New template supported
Brazil / Federal Id / Navy Identification card / 2000 - new template supported
Aruba / Drivers License / Drivers License / 2020 - New document supported
China / Passport / NATIONAL_PASSPORT / 2007 - Filter for Document Number added, filters for all other fields improved and anchors improved
Kazakhstan / IdentificationCard / IDENTIFICATION_CARD / 2015 - Back side OCR provider switched to Microsoft due to better reading of MRZ lines
Ukraine / IdentificationCard / IDENTIFICATION_CARD / 2016 - Back side OCR provider switched to Microsoft due to better reading of MRZ lines
United States of America / MedicalCard / SOCIAL_SECURITY_CARD / 2015 - Mentions field added to differentiate between different document subtypes
Lebanon / Passport / Natonal Passport/ 2017 - General OCR improvements with segmentation model
Germany / ResidenceDocument / RESIDENCE_PERMIT / 2011 - ExpirationDateCrosscheck failing when document is unlimited (unbefristet) - General improvements to back side OCR extraction
Argentina / Identification Card / Identification Card / 2015 - Anchors improved
Equatorial Guinea / IdentificationCard / IDENTIFICATION_CARD / 2021 - New template supported
Bulgaria / Passport / National Passport / 2010 - Improved Issue Authority and Nationality OCR reading
United States of America - Wyoming / Drivers License / Drivers License U21 / 2020 - Address improvement
United States of America - New Hampshire / Identification Card / Identification Card Under 21 / 2017 - OCR address field improved
United States of America - West Virginia / DriversLicense / LEARNERS_PERMIT_UNDER21 / 2020 / rev{1} - Address field improvement
United States of America - New Hampshire / Drivers License / Drivers License / 2017 - Address improvement
United States of America - New Hampshire / Drivers License / Drivers License Under 21 / 2017 - Address improvement
United States of America - New Hampshire / Identification card / Identification card / 2011 - Address improvement
United States of America - Wyoming / Identification Card / Identification Card / 2019 - Address improvement
United States of America - Wyoming / Identification Card / Identification Card Under 21 / 2020 - Address improvement
United States of America - West Virginia / DriversLicense / LEARNERS_PERMIT / 2020 - Address field improvement
United States of America - West Virginia / DriversLicense / DRIVERS_LICENSE_UNDER 21 / 2020 - Address field improvement
United States of America - Minnestota / Identification Card / Identification Card / 2018 - Address improvement
United States of America - Wyoming / Drivers License / Learners Permit Under 21 / 2020 - Address improvement
United States of America - Ohio / Drivers License / Drivers License Under 21 / 2018 - OCR address field improved
United States of America - ARIZONA / IdentificationCard / IDENTIFICATION_CARD / 2023 - OCR Address field improved
United States of America - OHIO / DriversLicense / LEARNERS_PERMIT / 2018 - OCR Address field improved
United States of America - OHIO / DriversLicense / DRIVER_LICENSE / 2018 - OCR Address field improved
United States of America - North Carolina / Drivers License / Learners permit / 2015 - Address improvement
United States of America - Arizona / Identification card / Identification card under 21 / 2023 - Address improvement
United States of America - Idaho / Identification Card / Identification Card / 2018 - Address improvement
United States of America - New Hampshire / Drivers License / Drivers License / 2011 - Address improvement
United States of America - South Dakota / Identification card / Identification card under21/ 2018 - Address improvement
United States of America - South Dakota / Driver License / Driver License/ 2018 - Address improvement
United States of America - OHIO / DriversLicense / DRIVER_LICENSE / 2009 - OCR Address field improved
United States of America - New Hampshire / Identification card / Identification card / 2017 - Address improvement
United States of America - Wyoming / Drivers License / Driver License Under 21 / 2010 - Address improvement
United States of America - Washington / Drivers License / Enhanced Drivers License / 2018 - OCR address field improved
United States of America - OHIO / IdentificationCard / IDENTIFICATION_CARD / 2018 - Segmentation stage added, OCR Address field improved
United States of America - North Carolina / Identification card / Identification card Under 21/ 2015 - Address improvement
United States of America - Nebraska / IdentificationCard / IDENTIFICATION_CARD_UNDER 21 / 2017 - Address field improvement
United States of America - Wyoming / Identification Card / Identification Card Under 21 / 2010 - Address improvement
United States of America - Idaho / Drivers License / Drivers License / 2023 - Address improvement
United States of America - Wyoming / Drivers License / Driver License / 2020 - Address improvement
United States of America - South Dakota / Identification card / Identification card/ 2010 - Address improvement
United States of America - Wyoming / Drivers License / Drivers License Under 21 / 2004 - Address improvement
United States of America - Arizona / DriversLicense / DRIVERS_LICENSE / 2023 - Address field improvement
United States of America - North Carolina / Drivers License / Drivers License Under21 / 2015 - Address improvement
United States of America - Wyoming / Drivers License / Learners Permit / 2020 - Address improvement
United States of America - Washington / Identification Card / Identification Card / 2017 - OCR address field improved
United States of America - North Carolina / Drivers License / Learners Permit Under21 / 2015 - Address improvement
United States of America - Washington / Drivers License / Driver License Under 21 / 2010 - OCR address field improved
United States of America - Oregon / Drivers License / Provisional Drivers License Under 21 / 2018 - OCR address field improved
United States of America - Washington / Drivers License / Learners Permit Under 21 / 2017 - OCR address field improved
United States of America - Idaho/ Drivers License / Driver License / 2016 - Address improvement
United States of America - Washington / Identification Card / Identification Card Under 21 / 2017 - OCR address field improved
United States of America - Nebraska / Drivers License / Drivers License Under 21 / 2017 - OCR address field improved
United States of America - Nebraska / IdentificationCard / IDENTIFICATION_CARD_UNDER 21 / 2009 - Address field improvement
United States of America - OHIO / DriversLicense / LEARNERS_PERMIT_UNDER 21 / 2018 - OCR Address field improved
United States of America - North Carolina / Drivers License / Provisional Drivers License Under 21 / 2015 - Address improvement
United States of America - Washington / Drivers License / Drivers License / 2010 - OCR address field improved
United States of America - Idaho / Identification Card / Identification Card U21 / 2018 - Address improvement
United States of America - Nebraska / Drivers License / Drivers License / 2021 - OCR address field improved
United States of America - Idaho / Driver License / Driver License Under 21 / 2016 - Address improvement
United States of America - Nebraska / Drivers License / Drivers License Under 21 / 2021 - OCR address field improved
United States of America - West_Virginia / IdentificationCard / IDENTIFICATION_CARD_UNDER 21 / 2020 - Address field improved
United States of America - Idaho / Identification Card / Identification Card Under 21 / 2018 - Address improvement
United States of America - Washington / Drivers License / Drivers License Under 21 / 2017 - OCR address field improved
United States of America - Washington / Identification Card / Enhanced Identification Card Under 21 / 2017 - OCR address field improved
United States of America - Washington / Identification Card / Identification Card Under 21 / 2010 - OCR address field improved
United States of America - South Dakota / Drivers License / Learners permit / 2018 - Address improvement
United States of America - Nebraska / Drivers License / Drivers License / 2017 - OCR address field improved
United States of America - Washington / Identification Card / Identification Card / 2010 - OCR address field improved
United States of America - Washington / Drivers License / Driver License / 2018 - OCR address field improved
United States of America - NORTH_CAROLINA/ Identification Card / Identification Card / 2015 - OCR address field improved

Incode Id:

Incode ID - Extend the /omni/batch/auth-stats endpoint
Incode ID - Wallet/Enabled Fan ID message is missing
Incode ID (FMF) - UI issue/"You are offline" message is not visible
Incode ID - UI Issue/Welcome back screen- title is missing and text font is not by design
Incode ID - Add option to revoke verifications
Incode ID - Increase Affordance of Sign In Button
Incode ID - Highlight Email Address field as required
Incode ID - Remove See QR in Wallet step

2023 August 09 - planned production deployment

(release notes published and deployment was on Demo environment 3/08/23, originally planned for 1/08/23)

Web app:

Onboarding – Fix for ID captures with blurry text

Dashboard:

Dashboard/Fiscal QR – Added within response new fields: RFC, BoD, Curp, Name, firstName, secondLastName
Dashboard/Flows - Rule engine – "Manual Review Status" field is added to the rule engine
Dashboard/Flows – fix for -> new flow can’t be created when the eKYC validation finished status is selected
Dashboard/ID validation - Add Punched Holes Check option to Id Validation module
Dashboard/ID capture – fix for -> Onboarding flow attempts cannot be set to 0 in ID Capture configuration
Dashboard/ID capture – fix for -> Tooltips for Enable ID and Enable passport are misplaced
Dashboard/Phone number (SMS OTP) and Email OTP verification – fix for -> Letter "e" can be entered in "Expiration duration for OTP (mn)" input field
Dashboard/Flows – Rule engine - Antifraud check result has been removed from rules in flows
Dashboard/Flows - AES module is being added, UI part, without functionality still
Dashboard/ID validation – Update for Id Alteration config, low checkbox is by default
Dashboard/Flows - Add view sessions to session number in column in Flows

Server:

Server/Flows - Rule engine – Manual Review Status" field is added to the rule engine
Server - Fail a session if device info is missing, added deviceHash within rule engine
Server/ID validation - Add Punched Holes Check option to Id Validation module
Server/ID validation – Added new endpoint /omni/process/current-ocr for catching just information about OCR
Server/Antifraud: raise threshold for CURP match, in order to reduce FN
Server/Antifraud: raise threshold for Clave de elector, in order to reduce FN
Server/Flows - AES module is being added on backend side
Server/Flows - Add Id Alteration test to Business Rules Engine
Server - Add BAV to Cross-Check – address from BaV module versus address from eKYB module
Server/Session details – fix for -> when total score is warn due to rule, feedback message in status message bar is not correct
Server/Antifraud – fix for -> Needs review and Failed session appears as Pass on Sessons page
Server/Flows - Rule engine – Manual Review Status" field is added to the rule engine

ML:

PoA service – fix for Telmex document – address field
Integrate face attributes model (Hats, medical masks, eyeglasses, closed eyes detection) into recognition service
Assisted onboarding 2.0 for face liveness, improvements added for black people

ID templates added support or got fixes for:

Angola / Drivers License / 2011 - new document supported
Gambia / Identification card / 2019 - new template supported
United States of America - Washington / Drivers license / Enhanced drivers license under 21 / 2017 - new template supported
US Virgin Islands / Drivers License / Drivers License under 21 / 2019 - new document supported
United States of America - Virginia / Identification card / 2023 - new template supported
United States of America - Virginia / Drivers license / Learners permit under 21 / 2023 - new template supported
United States of America - Virginia / IdentificationCard / IDENTIFICATION_CARD_UNDER21 / 2023 - New template supported.
United States of America_Vermont/ DriversLicense/ Enhanced_drivers_license/ 2019 - new template supported
United States of America - Idaho / DriversLicense / DRIVERS_LICENSE_UNDER21 / 2023 - New template supported.
United States of America - Virginia / DriversLicense / Drivers License Under 21 / 2023 - New document supported
Denmark / ResidenceDocument / ResidencePermit / 1998 - new template supported
United States of America - Idaho / Identification card 2023 - new template supported
United States of America - Maryland/ DriversLicense/ Provisional_drivers_license/ 2002 - new template supported
United States of America - New York / IdentificationCard / IDENTIFICATION_CARD / 2022 - New template supported
Brazil / FederalID / IdentificationCard / 2021 - new document supported
Brunei / Passport / National passport / 2019 - new document supported
India / Passport / NationalPassport / rev1 / 2019 - given name field improved
United States of America - Wisconsin / Identification card 2012 / {rev1} - OCR address field improved
United States of America - Pennsylvania / Drivers License / Junior Drivers License / 2022 / {rev1} - OCR address field improved
United States of America - Oregon / Drivers License / Learners Permit Under 21 / 2018 (rev1) - OCR address field improved
United States of America - MAINE / IdentificationCard / IDENTIFICATION_CARD / 2011 - OCR Address field improved
United States of America - Pennsylvania / Drivers License / Drivers License under 21 / 2022 / {rev1} - OCR address field improved
United States of America - North Dakota / Drivers License / Learners Permit / 2014 / {rev1} - OCR address field improved
United States of America - MAINE / Drivers License 2019 - OCR Address field improved
United States of America - Pennsylvania / Drivers License / Drivers License / 2017 / {rev1} - OCR address field improved
United States of America - Pennsylvania / Drivers License / Drivers License / 2022 / {rev1} - OCR address field improved
United States of America - MAINE / DriversLicense / DRIVERS_LICENSE_UNDER21 / 2011 - OCR Address field improved
United States of America - North Dakota / Identification Card / Identification Card / 2014 / {rev1} - OCR address field improved
United States of America - MAINE / IdentificationCard / IDENTIFICATION_CARD_UNDER21 / 2019 - OCR Address field improved
United States of America - MAINE / IdentificationCard / IDENTIFICATION_CARD / 2019 - OCR Address field improved
United States of America - North Dakota / Drivers License / Driver License Under 21 / 2017 / {rev1} - OCR address field improved
United States of America - MAINE / DriversLicense / DRIVERS_LICENSE_UNDER21 / 2019 - OCR Address field improved
United States of America Pennsylvania / Identification card / Identification card under 21 / 2018 / {rev1} - OCR address field improved
United States of America - Pennsylvania / Identification card / Identification card under 21 / 2022 / {rev2} - OCR address field improved
United States of America - OREGON / DriversLicense / 2018 - OCR Address field improved 36. United States of America - North Dakota / Drivers License / Learners Permit Under 21 / 2014 / {rev1} - OCR address field improved
United States of America - Pennsylvania / Drivers License / Drivers License under 21 / 2017 / {rev1} - OCR address field improved
United States of America - OREGON / DriversLicense / DRIVERS_LICENSE_UNDER21 / 2018 - OCR Address field improved
United States of America - Oregon / Identification card / Identification card under 21 / 2018 / {rev1} - OCR address field improved
United States of America - OREGON / DriversLicense / LEARNERS_PERMIT / 2018 - OCR Address field improved
United States of America - North Dakota / Identification Card / Identification Card Under 21 / 2014 / {rev1} - OCR address field improved
China / Passport / NATIONAL_PASSPORT / 2007 - Filter for Document Number added, filters for all other fields improved and anchors improved
United States of America - North Dakota / Drivers License 2014 / {rev1} - OCR address field improved
South Africa / Identification card / Identification card / 2015 / {rev3} - Document number and Personal number fields improved
United States of America - OHIO / IdentificationCard 2018 / Revision 2 - Template has been revised and improved. Unique Words improved, filters for Name, Address and Document number improved
United States of America - Pennsylvania / Drivers License / Junior Drivers License / 2017 / {rev1} - OCR address field improved
Finland / Identification card 2011 / new document supported
United States of America - MAINE / IdentificationCard / IDENTIFICATION_CARD_UNDER21 / 2011 - OCR Address field improved

Incode Id:

Incode ID - make FMF flow like other verifications
Incode ID - Added option to revoke verifications
Incode ID - Assisted Onboarding welcome screen was missing
Incode ID - UI issue/Welcome screen illustration, text font and button label weren’t by design
Incode ID - UI issue/No connectivity screen - Illustration, text font weren’t by design

2023 July 26 - planned production deployment

(release notes published on 21/07/23; deployment was on Demo environment 19/07/23; originally planned for 18/07/23)

Web app:

Onboarding/Geolocation – Handled case with fallback screen when location couldn’t be fetched
Onboarding_desktop/New Flow – Provided option to display specific onboarding result message
Onboarding/eKYC – Added missing translations in Portuguese
Onboarding/Videoconference - Executive was logged out after 10 min inactivity
Onboarding/Videoconference - fix for video conferencing on mobile web, connection with client
Onboarding/Email input - 'Enable OTP verification' checkbox has added
Onboarding/Face capture – fix to issue: selfie scan screen not loading properly when recordings are set to ON
Onboarding/OTP submodule – Added missing Spanish translation on OTP module, the text "# seconds left"
Onboarding/Instant BAV (bank account verification module) – Adding support for Brazil

Dashboard:

Dashboard - Button “Set New Password” is functional now
Dashboard/ID validation- Added new check “ID alteration check” previously named postit check
Dashboard/Filters - fix: "Updated at" filter was not functional for any date other than today
Dashboard/Custom fields – Alias will be shown once checkbox is selected
Dashboard/ID Verification – fix to issue where executive could not use pass or fail options whhen session was in pending status
Dashboard/ID Verification – fix to allow approve/reject Needs Review sessions when using Antifraud module
Dashboard/Antifraud – Adding default values for all fields within module
Dashboard/ML consent module - Remove configuration consent type from ML consent module
Dashboard/Curp - New check within CURP validation module for doing the crosscheck: interview versus curp validation data

Server:

Server - Backend Webhook fix- ID_VALIDATION_FINISHED notification was skipped, now is visible
Server/Antifraud – Adding default values for all fields within module
Server/ID validation- Added new check “ID alteration check” previously named postit check
Server/Email input – added 'Enable OTP verification' checkbox
Server/ID capture- "skipBackIdCapture" added for add/front api to return information in the response whether back capture is needed
Server/Proof of Address – fix in POA module settings 'disable Skip POA' and 'POA as bank statement' to properly save configuration
Server/Fiscal QR module – fix to allow Fiscal QR Scan to work properly for Physical Person
Server/Antifraud - Add antifraud status to resolve "eternal" failures (mark as fraud button added)
Server/Face capture – Add check to enable rejecting selfies with two faces on the image
Server/Curp - New check within CURP validation module for doing the crosscheck: interview versus curp validation data

ML:

Proof of address - Adding “REFERENCE NO” field to OCR extract from South Africa Asylum document

ID templates added support or got fixes for:

AUT_ALL_DriversLicense_DRIVER_LICENSE_2013
USA_ALL_Passport_NATIONAL_PASSPORT_2006
USA_WASHINGTON_IdentificationCard_ENHANCED_IDENTIFICATION_CARD_UNDER21_2017
USA_KANSAS_DriversLicense_DRIVERS_LICENSE_2004
RKS_ALL_DriversLicense_DRIVERS_LICENSE_2008
COL_ALL_DriversLicense_DRIVERS_LICENSE_2000
SYR_ALL_IdentificationCard_IDENTIFICATION_CARD_2000
USA_CONNECTICUT_DriversLicense_DRIVERS_LICENSE_2011
USA_CONNECTICUT_DriversLicense_LEARNERS_PERMIT_2011
USA_IOWA_DriversLicense_DRIVERS_LICENSE_2018
USA_IOWA_DriversLicense_LEARNERS_PERMIT_UNDER21_2018
USA_IOWA_IdentificationCard_IDENTIFICATION_CARD_UNDER21_2018
USA_KANSAS_DriversLicense_DRIVERS_LICENSE_2012
USA_KANSAS_DriversLicense_DRIVERS_LICENSE_2017
USA_KANSAS_DriversLicense_DRIVERS_LICENSE_UNDER21_2017
USA_KENTUCKY_DriversLicense_DRIVERS_LICENSE_UNDER21_2019
USA_KENTUCKY_IdentificationCard_IDENTIFICATION_CARD_2012
USA_KENTUCKY_IdentificationCard_IDENTIFICATION_CARD_2019
USA_TEXAS_DriversLicense_DRIVER_LICENSE_UNDER21_2009
USA_TEXAS_DriversLicense_DRIVERS_LICENSE_2009
USA_TEXAS_DriversLicense_DRIVERS_LICENSE_2020
USA_TEXAS_DriversLicense_PROVISIONAL_DRIVERS_LICENSE_UNDER21_2020
USA_TEXAS_IdentificationCard_IDENTIFICATION_CARD_2009
IND_WEST_BENGAL_DriversLicense_DRIVERS_LICENSE_2015
USA_CONNECTICUT_DriversLicense_DRIVERS_LICENSE_2017
USA_CONNECTICUT_IdentificationCard_IDENTIFICATION_CARD_2011
USA_OKLAHOMA_DriversLicense_DRIVERS_LICENSE_UNDER21_2020
USA_RHODE_ISLAND_DriversLicense_DRIVERS_LICENSE_2018
USA_RHODE_ISLAND_IdentificationCard_IDENTIFICATION_CARD_2016
USA_ILLINOIS_IdentificationCard_IDENTIFICATION_CARD_2007
USA_SOUTH_CAROLINA_DriversLicense_DRIVERS_LICENSE_2018
USA_MINNESOTA_DriversLicense_PROVISIONAL_DRIVERS_LICENSE_UNDER21_2018
USA_CONNECTICUT_DriversLicense_DRIVERS_LICENSE_UNDER21_2011
USA_HAWAII_DriversLicense_DRIVERS_LICENSE_2015
USA_CONNECTICUT_DriversLicense_LEARNERS_PERMIT_2017
USA_CONNECTICUT_IdentificationCard_IDENTIFICATION_CARD_UNDER21_2017
USA_TEXAS_DriversLicense_DRIVER_LICENSE_UNDER21_2020
USA_DELAWARE_IdentificationCard_IDENTIFICATION_CARD_2010
USA_DELAWARE_DriversLicense_DRIVERS_LICENSE_UNDER21_2018
USA_DELAWARE_IdentificationCard_IDENTIFICATION_CARD_UNDER21_2018
USA_MINNESOTA_IdentificationCard_IDENTIFICATION_CARD_UNDER21_2018
USA_MINNESOTA_DriversLicense_DRIVERS_LICENSE_2018
USA_ARKANSAS_IdentificationCard_IDENTIFICATION_CARD_2018
USA_ARKANSAS_DriversLicense_DRIVERS_LICENSE_2018
USA_MICHIGAN_IdentificationCard_ENHANCED_IDENTIFICATION_CARD_2011
USA_MISSISSIPPI_IdentificationCard_IDENTIFICATION_CARD_2016
USA_SOUTH_CAROLINA_IdentificationCard_IDENTIFICATION_CARD_2018
USA_OKLAHOMA_IdentificationCard_IDENTIFICATION_CARD_UNDER21_2020
USA_DELAWARE_IdentificationCard_IDENTIFICATION_CARD_2018
USA_RHODE_ISLAND_DriversLicense_DRIVERS_LICENSE_UNDER21_2016
USA_WISCONSIN_IdentificationCard_IDENTIFICATION_CARD_UNDER21_2015
USA_HAWAII_DriversLicense_DRIVERS_LICENSE_UNDER21_2009
USA_WISCONSIN_IdentificationCard_IDENTIFICATION_CARD_2015
USA_SOUTH_CAROLINA_IdentificationCard_IDENTIFICATION_CARD_UNDER21_2018 -
USA_MINNESOTA_DriversLicense_LEARNERS_PERMIT_UNDER21_2018
USA_HAWAII_DriversLicense_PROVISIONAL_DRIVERS_LICENSE_UNDER21_2009
USA_HAWAII_IdentificationCard_IDENTIFICATION_CARD_2015
USA_HAWAII_IdentificationCard_IDENTIFICATION_CARD_UNDER21_2014
USA_IOWA_DriversLicense_DRIVER_LICENSE_UNDER21_2018
USA_KENTUCKY_DriversLicense_DRIVERS_LICENSE_2019
USA_RHODE_ISLAND_IdentificationCard_IDENTIFICATION_CARD_UNDER21_2016
USA_MINNESOTA_DriversLicense_DRIVERS_LICENSE_UNDER21_2018
USA_KENTUCKY_DriversLicense_DRIVERS_LICENSE_UNDER21_2012
USA_DELAWARE_DriversLicense_DRIVERS_LICENSE_UNDER21_2010
USA_KENTUCKY_DriversLicense_LEARNERS_PERMIT_2011
USA_DELAWARE_DriversLicense_DRIVERS_LICENSE_2010
USA_KENTUCKY_DriversLicense_LEARNERS_PERMIT_2019
USA_IOWA_DriversLicense_LEARNERS_PERMIT_2018
USA_COLORADO_DriversLicense_DRIVERS_LICENSE_2014
USA_KENTUCKY_IdentificationCard_IDENTIFICATION_CARD_UNDER21_2019
USA_MASSACHUSETTS_DriversLicense_DRIVERS_LICENSE_2010
USA_MISSISSIPPI_DriversLicense_DRIVER_LICENSE_UNDER21_2016
USA_MISSISSIPPI_DriversLicense_DRIVERS_LICENSE_2016
USA_MISSISSIPPI_DriversLicense_LEARNERS_PERMIT_2016
USA_MISSISSIPPI_DriversLicense_LEARNERS_PERMIT_UNDER21_2016
USA_TEXAS_DriversLicense_LEARNERS_PERMIT_2020
USA_TEXAS_DriversLicense_LEARNERS_PERMIT_UNDER21_2020
USA_CONNECTICUT_DriversLicense_DRIVERS_LICENSE_UNDER21_2017
RKS_ALL_DriversLicense_DRIVERS_LICENSE_2021
USA_TEXAS_IdentificationCard_IDENTIFICATION_CARD_2020
USA_TEXAS_IdentificationCard_IDENTIFICATION_CARD_UNDER21_2020
USA_WISCONSIN_DriversLicense_DRIVERS_LICENSE_2012
USA_WISCONSIN_DriversLicense_DRIVERS_LICENSE_2015
USA_WISCONSIN_DriversLicense_DRIVERS_LICENSE_UNDER21_2015
USA_WISCONSIN_DriversLicense_LEARNERS_PERMIT_2015
USA_ILLINOIS_DriversLicense_DRIVERS_LICENSE_2007
USA_CONNECTICUT_IdentificationCard_IDENTIFICATION_CARD_2017
USA_MINNESOTA_DriversLicense_ENHANCED_DRIVERS_LICENSE_UNDER21_2018
USA_ALL_IdentificationCard_CHEROKEE_IDENTIFICATION_CARD_2005
MEX_ALL_TravelDocument_MATRICULA_CONSULAR_2019
USA_CONNECTICUT_IdentificationCard_IDENTIFICATION_CARD_UNDER21_2011
USA_ARKANSAS_IdentificationCard_IDENTIFICATION_CARD_UNDER21_2018
USA_KANSAS_IdentificationCard_IDENTIFICATION_CARD_UNDER21_2017
USA_KANSAS_IdentificationCard_IDENTIFICATION_CARD_2018
USA_DELAWARE_DriversLicense_DRIVERS_LICENSE_2018
USA_WISCONSIN_IdentificationCard_IDENTIFICATION_CARD_UNDER21_2012
USA_CONNECTICUT_DriversLicense_LEARNERS_PERMIT_UNDER21_2017
USA_SOUTH_CAROLINA_DriversLicense_LEARNERS_PERMIT_2017
USA_KENTUCKY_DriversLicense_LEARNERS_PERMIT_UNDER21_2019
USA_SOUTH_CAROLINA_DriversLicense_DRIVERS_LICENSE_UNDER21_2018
USA_OKLAHOMA_IdentificationCard_IDENTIFICATION_CARD_2020
USA_OKLAHOMA_DriversLicense_LEARNERS_PERMIT_UNDER21_2020
USA_OKLAHOMA_DriversLicense_LEARNERS_PERMIT_2020
USA_HAWAII_DriversLicense_LEARNERS_PERMIT_UNDER21_2009
USA_HAWAII_DriversLicense_LEARNERS_PERMIT_2009
USA_MONTANA_IdentificationCard_IDENTIFICATION_CARD_2016
USA_OKLAHOMA_DriversLicense_DRIVERS_LICENSE_2020
USA_MONTANA_DriversLicense_DRIVERS_LICENSE_2008
USA_MONTANA_DriversLicense_DRIVERS_LICENSE_2016
USA_MONTANA_IdentificationCard_IDENTIFICATION_CARD_2008
USA_MONTANA_DriversLicense_DRIVERS_LICENSE_UNDER21_2016

Incode Id:

Incode ID - fix done for problem: unable to delete wallet account

2023 July 12 - planned production deployment

(deployment was on Demo environment 5/07/23, originally planned for 4/07/23)

Onboarding/eKYC – new field “nationality” added – improvement is done
Onboarding/eKYC – “no match” and “high risk” fields are highlighted with red – correction is done
Onboarding/eKYB – Business address is not consisting of houseNo + street name – improvement is done
Onboarding/eKYB – Red color instead of green for “Verified” registration number check – correction is done
Onboarding/eKYB – Order of fields for company details is changed so that “Business name” would appear in a top text box – correction is done
Onboarding/eKYB – Missing checks when invalid CNPJ data was submitted – correction is done
Onboarding/eKYB – Fields not allowing blank spaces – correction is done
Onboarding – Onboarding app WEB styling issues – correction is done
Onboarding – Video selfie with 0 questions configured has no redundant screens – correction is done
Onboarding – wrong identity information appearing in Watchlist is removed – correction is done
Onboarding – Native capture from the ID module is removed – correction is done
Onboarding – transparent background in Onboarding app – correction is done
Onboarding – Mirrored back camera in ID capture for Video Selfie – correction is done
Dashboard – ID Alteration check Front and Back are now properly displayed – correction is done
Dashboard – “Potential fraud” filter option – improvement is done
Dashboard – Number of attempts field is added to Antifraud configuration module – improvement is done
Dashboard – Score and fraud info data are now consolidated – improvement is done
Dashboard – Detailed descriptions for related sessions – improvement is done
Dashboard – Changes in flow configuration are now not resetting after switching to a different tab – correction is done
Dashboard – typo in INE scraping module, displaying “ANIO” instead of “AÑO” – correction is done
Dashboard – AUTH REDIRECT URL is removed from Webhooks tab – correction is done
Dashboard – “Authorization screen” and “Voice consent” are disabled after removing and adding VS module back – correction is done
Dashboard – Issue with “Face Matching type” when NFC is removed – correction is done
Dashboard – Configuration with NFC cannot be saved – correction is done
Dashboard – Face recognition tab displays EXIF timestamp and software checks – improvement is done
Dashboard – Postit Check is renamed to ID Alteration check – improvement is done
Dashboard – RFC and RFC verification result is not saved in database – improvement is done
Dashboard – [object Object] appears in a region dropdown for flow configuration – correction is done
Dashboard – Deleted name search leads to an app crush – correction is done
Dashboard - OIDC Auth Server – added new parameters token-endpoint-authentication-signing-algorithm and jwk-set-url and – improvement is done
Server - Allow admin to view all sessions marked as fraud – improvement is done
Server – Punched holes test result included into scoring response – improvement is done
Server – 1:1 and 1:N API responses now include “transactionId” in case if an error occurs – improvement is done
Server – Mark session completed when eKYC is finished – improvement is done
Server – Added new optional omni/start parameter “externalCustomerId” – improvement is done
Server – Enable filtering by “externalCustomerId” – improvement is done
Server – CURP module incorrectly “approving” CURP from deceased people – correction is done
Server – Photoshop in EXIF data detection – improvement is done
Server – Organization webhooks are now consolidated and configurable – improvement is done
Server – OCR is not extracting data from INE Type C (Mexican voting ID) – correction is done
Server – OCR is not extracting data from old INE (Mexican voting ID) - correction is done
Server – Geolocation from device information and IP address crosscheck – improvement is done
Server – New field added to BAV module: “numberOfRetries” – improvement is done
Server – MEDICAL_SIGNATURE tag is included to annotation – improvement is done
Server - Antifraud: Increased levenshtein distance threshold to 2 to reduce FNs - – improvement is done

ML/Server:

Face liveness model – improvements for distance to face, portrait vs landscape, spoof types (different type of masks) - improvement is done

ID templates added support or got fixes for:

DEU_ALL_IdentificationCard_IDENTIFICATION_CARD_2021
AGO_ALL_Passport_NATIONAL_PASSPORT_2000
USA_GEORGIA_DriversLicense_LEARNERS_PERMIT_2019
LTU_ALL_DriversLicense_DRIVERS_LICENSE_2011
USA_MISSOURI_IdentificationCard_IDENTIFICATION_CARD_UNDER21_2020
USA_IDAHO_IdentificationCard_IDENTIFICATION_CARD_2011
LTU_ALL_IdentificationCard_IDENTIFICATION_CARD_2010
UKR_ALL_Passport_NATIONAL_PASSPORT_2007
USA_MINNESOTA_DriversLicense_LEARNERS_PERMIT_UNDER21_2004
DNK_ALL_ResidenceDocument_RESIDENCE_PERMIT_2018
LTU_ALL_DriversLicense_DRIVERS_LICENSE_2010
BRA_ALL_FederalID_TAX_IDENTIFICATION_2000

Incode Id:

No update

2023 June 28

Onboarding/ID Capture - Wrong wording for Native Passport tutorial - correction is done
Onboarding - Provide tutorial videos with transparent background – improvement is done
Onboarding - BAV Linking Success Screen – improvement is done
Onboarding - Add eKYB/eKYC Screen Opened/Closed Events - improvement is done
Onboarding/Videoselfie - Implement back camera usage for ID capture on video selfie module to compare OCR – improvement is done
Onboarding - Remove bank account number and add tax id and add country fields for eKYB – correction is done
Onboarding/ID Capture - Blank screen for Native Back capture – correction is done
Onboarding - OIDC Auth Server - use flowId and client_id from query params – improvement is done
Onboarding - OIDC Auth Server - Change success section – improvement is done
Dashboard - OIDC Auth Server - validate client authentication method – improvement is done
Dashboard/BAV - Configuration for Instant BAV module is not saved – correction is done
Dashboard - change all Address field to single address field – improvement is done
Dashboard - Reliable age estimation from selfie – improvement is done
Dashboard - Govt Data Verification configuration discrepancies – correction is done
Dashboard - Message when IdalreadyUsed fails does not go away when re-attempt passes check – correction is done
Dashboard/Antifraud - Configuration is in Spanish – correction is done
Dashboard/Custom watchlist - Use new '/omni/add/watchlist/identity' endpoint – improvement is done
Dashboard/Configuration - Organize and improve the configuration page – improvement is done
Dashboard - Missing explanation of the new tests - Age Crosscheck/Postit Check Front/back – correction is done
Dashboard/BAV - Connect country created in bav module for Mexico, Brazil, Colombia – improvement is done
Dashboard/OIDC - add postLogoutRedirectUris configuration – improvement is done
Dashboard - BAV Event Tracking – improvement is done
Dashboard - "Export PDF links in CSV" should be disabled until the previous request is completed – correction is done
Server - OIDC Auth Server - scopes and consents – improvement is done
Server - OIDC Auth Server – user info fetch – improvement is done
Server - OIDC Auth Server - partial consents - show already approved scopes on UI - improvement is done
Server - OIDC Auth Server - fetch configured flowId for clientId – improvement is done
Server - Include CURP in identities export – improvement is done
Server - OIDC Auth Server - handle client configuration errors properly – improvement is done
Server - OIDC Auth Server - PKCE flow configuration support – improvement is done
Server - Request additional custom Key-value Headers to AUTH & webhook – improvement is done
Server/Dashboard - Sessions - 'Export PDF links in CSV' is not working – correction is done
Server - OIDC Auth Server - Claims in ID token/user info – improvement is done
Server/Dashboard - Add issue country in rules engines parameters – improvement is done
Server - OCR Document number issue (Mexican INE) – correction is done
Server/Dashboard - Flows - Add Form Module Backend – improvement is done
Server/Antifraud - Exclude from similar sessions count those that are confirmed to be different – improvement is done
Server - OnboardingStatus webhook contains 'Authorization: Bearer null' header – correction is done

ML/Server:

Punched holes detection model release – improvement is done
ID liveness model – api version has been changed to v2
ID Alteration Model/Server (instead of post it - new model) – improvement is done

ID templates added support or got fixes for:

SAU_ALL_Passport_DIPLOMATIC_PASSPORT_2003
ARG_ALL_Passport_NATIONAL_PASSPORT_2010
GTM_ALL_TravelDocument_CONSULAR_CARD_2017
JOR_ALL_Passport_NATIONAL_PASSPORT_2016
TLS_ALL_Passport_NATIONAL_PASSPORT_2017
MEX_GUERRERO_DriversLicense_DRIVERS_LICENSE_1971
BTN_ALL_Passport_NATIONAL_PASSPORT_2006
USA_ARIZONA_DriversLicense_DRIVER_LICENSE_UNDER21_2001
IND_ALL_VoterIdentification_VOTER_IDENTIFICATION_CARD_2000
USA_ARIZONA_IdentificationCard_IDENTIFICATION_CARD_2023
USA_ARIZONA_IdentificationCard_IDENTIFICATION_CARD_UNDER21_2023
ROU_ALL_DriversLicense_DRIVERS_LICENSE_2013
RUS_ALL_IdentificationCard_IDENTIFICATION_CARD_2008
NGA_ALL_IdentificationCard_IDENTIFICATION_CARD_2016
USA_INDIANA_DriversLicense_DRIVERS_LICENSE_2010
USA_COLORADO_DriversLicense_DRIVERS_LICENSE_2022
USA_ILLINOIS_DriversLicense_DRIVERS_LICENSE_2016
USA_MISSOURI_DriversLicense_INTERMEDIATE_DRIVERS_LICENSE_UNDER21_2020
USA_MISSOURI_DriversLicense_DRIVER_LICENSE_UNDER21_2012
USA_COLORADO_DriversLicense_DRIVERS_LICENSE_2020
USA_COLORADO_DriversLicense_DRIVERS_LICENSE_UNDER21_2016
USA_COLORADO_DriversLicense_DRIVERS_LICENSE_2016
USA_COLORADO_IdentificationCard_IDENTIFICATION_CARD_2016
USA_INDIANA_IdentificationCard_IDENTIFICATION_CARD_2010
USA_INDIANA_DriversLicense_DRIVER_LICENSE_UNDER21_2019
USA_INDIANA_DriversLicense_DRIVERS_LICENSE_2019
USA_COLORADO_IdentificationCard_IDENTIFICATION_CARD_UNDER21_2016
USA_MISSOURI_DriversLicense_DRIVER_LICENSE_UNDER21_2020
USA_COLORADO_IdentificationCard_IDENTIFICATION_CARD_UNDER21_2022
USA_COLORADO_DriversLicense_LEARNERS_PERMIT_UNDER21_2016
USA_INDIANA_IdentificationCard_IDENTIFICATION_CARD_2019
USA_INDIANA_IdentificationCard_IDENTIFICATION_CARD_UNDER21_2019
USA_UTAH_DriversLicense_DRIVERS_LICENSE_2016
USA_INDIANA_DriversLicense_LEARNERS_PERMIT_2019
USA_UTAH_DriversLicense_DRIVER_LICENSE_UNDER21_2016
USA_UTAH_DriversLicense_DRIVERS_LICENSE_2021
USA_UTAH_IdentificationCard_IDENTIFICATION_CARD_2021
USA_MISSOURI_IdentificationCard_IDENTIFICATION_CARD_UNDER21_2012
USA_MISSOURI_IdentificationCard_IDENTIFICATION_CARD_2012
USA_COLORADO_DriversLicense_LEARNERS_PERMIT_UNDER21_2022
USA_MISSOURI_DriversLicense_LEARNERS_PERMIT_UNDER21_2020
USA_UTAH_IdentificationCard_IDENTIFICATION_CARD_2016
USA_MISSOURI_DriversLicense_DRIVERS_LICENSE_2012
USA_ILLINOIS_IdentificationCard_IDENTIFICATION_CARD_2016
USA_MISSOURI_DriversLicense_DRIVERS_LICENSE_2020
USA_UTAH_DriversLicense_DRIVER_LICENSE_UNDER21_2021
USA_COLORADO_DriversLicense_LEARNERS_PERMIT_2022
USA_COLORADO_DriversLicense_LEARNERS_PERMIT_UNDER21_2020
USA_COLORADO_IdentificationCard_IDENTIFICATION_CARD_2020
USA_COLORADO_IdentificationCard_IDENTIFICATION_CARD_UNDER21_2019
USA_MISSOURI_DriversLicense_LEARNERS_PERMIT_UNDER21_2012
USA_COLORADO_DriversLicense_LEARNERS_PERMIT_2016
USA_COLORADO_DriversLicense_LEARNERS_PERMIT_2020
USA_COLORADO_DriversLicense_DRIVERS_LICENSE_UNDER21_2020
USA_COLORADO_DriversLicense_DRIVERS_LICENSE_UNDER21_2022
USA_ILLINOIS_DriversLicense_DRIVERS_LICENSE_UNDER21_2016
USA_MISSOURI_DriversLicense_LEARNERS_PERMIT_2020
USA_MISSOURI_IdentificationCard_IDENTIFICATION_CARD_2020

Incode Id:

Incode ID/Server - NR sessions in session list, even they passed

2023 June 14

Onboarding - Configured fields are not displayed on eKYB screen – correction is done
Onboarding - Implement back camera usage for ID capture on video selfie module to compare OCR – improvement is done
Onboarding - Missing Face Match screen for Second ID – improvement is done
Onboarding - We should add events for ID and Selfie ScreenRecordVideoUploaded - improvement is done
Onboarding/ID Capture - Wrong tutorial for Native Passport capture - correction is done
Onboarding - Fiscal QR OCR module not functional - correction is done
Dashboard - Add Photoshop detection settings to Dashboard – improvement is done
Dashboard - Wrong tooltip name in OIDC section – correction is done
Dashboard - Incorrect eKYC result shown for a non-activated eKYC customer – correction is done
Dashboard - Adding new parameter in dashboard session filters - improvement is done
Dashboard - Multiple Selfie attempt images within 1 session do not fit within session view – correction is done
Dashboard - It shouldn't be allowed to create/edit executive with custom permissions so he has no permissions – correction is done
Dashboard - Flows - Remove Bank acc number, add tax id and country from/to eKYB module config – improvement is done
Dashboard Business name & Bank Acc. Number checks can't be saved in eKYB configuration – correction is done
Dashboard - Add Tax ID to request and display on Single Session – improvement is done
Dashboard - Score of incomplete sessions not same on session details page and the specific session page – correction is done
Dashboard - Add new parameters ( IP, Latitude, Longitude) from device fingerprint data and device location into Business Rule Engine – improvement is done
Dashboard - PDFs from the exported CSV file shouldn't contain "null" in the name of the file – correction is done
Dashboard/Antifraud - Risk Tab - Fraud card should read status from score – correction is done
Dashboard/Server - Flows are duplicated – correction is done
Dashboard - "s" missing in Fraud detected text – correction is done
Dashboard - Add new BAV tab with BAV module – improvement is done
Dashboard - update cross-check for flows to include BAV - improvement is done
Dashboard - Risk and Fraud label are not localized in Spanish - correction is done
Dashboard - Instant BAV module is in "Capture" category instead of "Identity Verification" - correction is done
Dashboard - Add geolocation data and digital signature image in PDF generated during massive download - - improvement is done
Dashboard - Manual review not triggered in some cases - correction is done
Server/ID capture attempts - It seems we're not cleaning ID face template when user retried ID capture multiple times – correction is done
Server - Store face comparing confidence for Antifraud module – improvement is done
Server - Antifraud: Store order of steps execution - improvement is done
Server - Antifraud: Add configuration property for automatic execution - improvement is done
Server - add taxId to ekyb section in crosschecks - improvement is done
Server - Create detailed response for add/curp when CURP is not a match with user data - improvement is done
Server - Identities CSV export delimiter is not standardized with other csv exports – correction is done
Server - Emit interview events for recording endpoints - improvement is done
Server/Dashboard - Add ip and deviceFingerprint to the rules - improvement is done
Server - Implement Industry Best practices for webhook retry - improvement is done
Server - IFE type C for Mexican Identity - Embeded fix rule - correction is done
Server – Antifraud - Detect similar onboarding attempts in session history - improvement is done
Server - Add support to the new Liveness endpoint for assisted onboard - improvement is done
Server – Antifraud - Platform Count only failed interviews when checking similar onboardings – correction is done

ID templates added support or got fixes for:

SVK_ALL_DriversLicense_DRIVERS_LICENSE_2008
KEN_ALL_Passport_NATIONAL_PASSPORT_2015
USA_PENNSYLVANIA_IdentificationCard_IDENTIFICATION_CARD_2022
TUR_ALL_ResidenceDocument_RESIDENCE_PERMIT_2010
ARG_ALL_IdentificationCard_IDENTIFICATION_CARD_2000
NPL_ALL_IdentificationCard_IDENTIFICATION_CARD_2018
RUS_ALL_Passport_NATIONAL_PASSPORT_2000
ECU_ALL_DriversLicense_DRIVERS_LICENSE_2018
IND_UTTAR_PRADESH_DriversLicense_DRIVERS_LICENSE_2019
USA_GUAM_IdentificationCard_IDENTIFICATION_CARD_2020
USA_ARIZONA_DriversLicense_DRIVER_LICENSE_UNDER21_2023
USA_ARIZONA_DriversLicense_LEARNERS_PERMIT_UNDER21_2023
Parsing data from barcode - ARG IDs – improvent is done
HUN_ALL_IdentificationCard_IDENTIFICATION_CARD_2016
GBR_ALL_DriversLicense_PROVISIONAL_DRIVER_LICENSE_2007
IND_ALL_Passport_NATIONAL_PASSPORT_2005
VEN_ALL_Passport_NATIONAL_PASSPORT_2017
USA_NEW_HAMPSHIRE_DriversLicense_DRIVERS_LICENSE_2017
ITA_ALL_Other_DOMESTIC_DOCUMENT_OF_IDENTITY_2000
DOM_ALL_IdentificationCard_IDENTIFICATION_CARD_2001
USA_VIRGINIA_DriversLicense_DRIVERS_LICENSE_2023
ZAF_ALL_Visa_WORK_VISA_2010
MEX_ALL_Visa_VISA_2021
MEX_ALL_DriversLicense_FEDERAL_DRIVERS_LICENSE_2018
FRA_ALL_DriversLicense_DRIVER_LICENSE_2013
DEU_ALL_IdentificationCard_IDENTIFICATION_CARD_2010
IND_DELHI_DriversLicense_DRIVERS_LICENSE_2019
GBR_ALL_Passport_NATIONAL_PASSPORT_2020

Incode Id:

Incode ID - Chilean FanID – created new onboarding app for Chile market

2023 May 31

Dashboard - Custom fields are missing in module configuration– correction is done
Onboarding - Onboarding Link Missing For Manual Session - correction is done
Dashboard - Accepted document configuration-When all exceptions are unselected, all document types of that country are accepted – correction is done
Onboarding/ID Capture - Retake is not functional for 'Enable Passport' – correction is done
Dashboard/Session Info - Add Session Info common component – refactor to get efficient and scalable component – improvement is done
Dashboard/Configuration - Disable "Integration" sub-section for the client – correction is done
Dashboard/Custom Watchlist - From Risk tab, user can be added to Blocklist as many times as he clicked the button – correction is done
Dashboard - Update UBO section in eKYB module – improvement is done
Dashboard/Custom Watchlist - Error occurs when clicking several times delete on the same record – correction is done
Dashboard - Add antifraud module and Risk tab instead Watchlist label – improvement is done
Dashboard - KYB session view updates – improvement is done
Onboarding - Redirect to mobile page throws localstorage exception when in iframe – improvement is done
Onboarding - Add idOrientationChanged event on Web – improvement is done
Dashboard/Configuration - Executive with view limit (timeframe) – improvement is done
Onboarding/ID Capture - Back tutorial is wrong – correction is done
Dashboard - Update Cross-Check to support eKYB/eKYC check – improvement is done
Dashboard/Instant Bav - Add new module to the Flows – improvement is done
Dashboard - Export to CSV should be disabled if User has Session visibility limit on – improvement is done
Dashboard - Add deviceFingerprint field to edit custom watchlist record form – improvement is done
Onboarding/ID Capture - When Retake is enabled, Tutorials are shown, even though are not enabled – correction is done
Dashboard - Device data appears twice in Filters list – correction is done
Dashboard - ID images are of different colour than displayed in capture attempts images – improvement is done
Dashboard/Antifraud - Show antifraud info in status message bar – improvement is done
Server - Add new interview events for NFC
Server/onboarding - Antifraud check - API is not being called – correction is done
Server - Add support to the new Liveness endpoint for assisted onboard – improvement is done
Server - OIDC Auth Server - support flow configuration on registered client – improvement is done
Server - Cannot send eKYB/eKYC via Manual SMS on Dashboard – improvement is done
Server/Dashboard - Add ExternalAnalyticsEnabled & ExternalScreenshotsEnabled on Dashboard – improvement is done
Server/Antifraud - Document type and doc number are not compared when performing antifraud check – correction is done
Server/Antifraud - Platform Extract antifraud result into separate scoring section – improvement is done
Server/Dashboard - OIDC Auth Server - Registered Client configuration backend – improvement is done
Server - OIDC Auth Server - Endpoints for generation of clientId and client secret – improvement is done
Server - Front UK DL + Back Portuguese DL being accepted – correction is done
Server - OCR Issue Date format fails vs Gov Data Issue Date format – correction is done

ID templates added support or got fixes for:

MEX_CDMX_DriversLicense_DRIVER_LICENSE_2021
USA_PENNSYLVANIA_DriversLicense_JUNIOR_DRIVERS_LICENSE_2022
USA_GUAM_IdentificationCard_IDENTIFICATION_CARD_UNDER21_2021
IDN_ALL_Passport_NATIONAL_PASSPORT_2022
MNE_ALL_Passport_NATIONAL_PASSPORT_2020
HND_ALL_Passport_NATIONAL_PASSPORT_2022
USA_ARIZONA_DriversLicense_DRIVERS_LICENSE_2023
MEX_NAYARIT_DriversLicense_DRIVERS_LICENSE_2019
ECU_ALL_IdentificationCard_IDENTIFICATION_CARD_2000
USA_NEW_YORK_DriversLicense_DRIVER_LICENSE_2010
ECU_ALL_IdentificationCard_IDENTIFICATION_CARD_2020
GBR_ALL_Passport_NATIONAL_PASSPORT_2015
SWE_ALL_DriversLicense_DRIVERS_LICENSE_2007
NLD_ALL_DriversLicense_DRIVER_LICENSE_2006
ITA_ALL_DriversLicense_DRIVER_LICENSE_2000
USA_NEW_YORK_DriversLicense_ENHANCED_DRIVER_LICENSE_2017
PRY_ALL_Passport_NATIONAL_PASSPORT_2012
DEU_ALL_DriversLicense_DRIVER_LICENSE_2011
BRA_ALL_FederalID_IDENTIFICATION_CARD_2020
ESP_ALL_IdentificationCard_IDENTIFICATION_CARD_2006
MEX_ALL_ResidenceDocument_PERMANENT_RESIDENCE_CARD_2001
KAZ_ALL_IdentificationCard_IDENTIFICATION_CARD_2015
KEN_ALL_DriversLicense_DRIVERS_LICENSE_2020
GBR_ALL_IdentificationCard_CITIZENCARD_2021
USA_NEW_YORK_IdentificationCard_ENHANCED_IDENTIFICATION_CARD_2017
AUS_WESTERN_AUSTRALIA_DriversLicense_PROVISIONAL_DRIVERS_LICENSE_2016
ARG_ALL_DriversLicense_DRIVERS_LICENSE_2001
COL_ALL_DriversLicense_DRIVER_LICENSE_2013
USA_GEORGIA_DriversLicense_LEARNERS_PERMIT_UNDER21_2019
USA_NEVADA_DriversLicense_LEARNERS_PERMIT_2021
USA_NEVADA_IdentificationCard_IDENTIFICATION_CARD_2021
USA_NEVADA_IdentificationCard_IDENTIFICATION_CARD_UNDER21_2010
USA_GEORGIA_DriversLicense_DRIVER_LICENSE_UNDER21_2019
USA_GEORGIA_IdentificationCard_IDENTIFICATION_CARD_UNDER21_2019
USA_GEORGIA_DriversLicense_DRIVERS_LICENSE_2019
USA_GEORGIA_IdentificationCard_IDENTIFICATION_CARD_2019
USA_NEW_YORK_DriversLicense_LEARNERS_PERMIT_UNDER21_2022
USA_NEVADA_DriversLicense_DRIVERS_LICENSE_UNDER21_2010
USA_NEVADA_DriversLicense_DRIVERS_LICENSE_2021
USA_NEVADA_IdentificationCard_IDENTIFICATION_CARD_2010
USA_NEVADA_DriversLicense_LEARNERS_PERMIT_2010
USA_NEVADA_DriversLicense_DRIVERS_LICENSE_2010
USA_MASSACHUSETTS_DriversLicense_JUNIOR_OPERATORS_LICENSE_UNDER21_2016
USA_MASSACHUSETTS_IdentificationCard_IDENTIFICATION_CARD_2016
USA_NEW_YORK_IdentificationCard_IDENTIFICATION_CARD_UNDER21_2022
USA_MASSACHUSETTS_DriversLicense_DRIVER_LICENSE_UNDER21_2016
USA_NEVADA_IdentificationCard_IDENTIFICATION_CARD_UNDER21_2021
USA_GEORGIA_DriversLicense_PROVISIONAL_DRIVERS_LICENSE_UNDER21_2019
USA_MASSACHUSETTS_IdentificationCard_IDENTIFICATION_CARD_UNDER21_2016
USA_NEW_YORK_DriversLicense_DRIVER_LICENSE_UNDER21_2022
USA_GEORGIA_DriversLicense_LEARNERS_PERMIT_2019
USA_MASSACHUSETTS_DriversLicense_DRIVERS_LICENSE_2010
USA_MASSACHUSETTS_IdentificationCard_IDENTIFICATION_CARD_2010
USA_MASSACHUSETTS_DriversLicense_DRIVERS_LICENSE_2016
USA_NEVADA_DriversLicense_DRIVERS_LICENSE_UNDER21_2021

Incode Id:

Incode ID - Fan ID useless dots – correction is done
Incode ID - Emphasize download QR feature – improvement is done
Incode ID - Wallet/Endless page appears while scrolling page with "Download QR" tooltip - correction is done
Incode ID - Back ID picture is shown twice and events are doubled – correction is done
Incode ID - OTP Timer text is on english only – correction is done

2023 May 17

Onboarding/Flow_web - Unexpected error after selfie screen if custom
field module doesn’t have input fields selected – correction is done
Dashboard_web - use sender field to show icons in dashboard event log –
improvement is done
Dashboard/Authentications - Possibility to see Authentication method –
improvement is done
Dashboard/Sessions - Interview event is not showing interview IDs
(customer candidate search event) – improvement is done
Dashboard/Event log - Visualize capture videos in the dashboard
timeline – improvement is done
Dashboard/Module - Add BankStatement OCR to Document Capture –
improvement is done
Dashboard - Initial page is set to landing one and not /users –
improvement is done
Dashboard - Add additional Incode logo to the login screen –
improvement is done
Dashboard - Can't duplicate the flow with crosscheck – correction is done
Dashboard - Refactor - Single identity to common components
(authentications/identities/watchlist to improve speed) – improvement is done
Dashboard - Refactor - Score Badge on open (improve of
speed/scalability) – improvement is done
Dashboard/Flows - Checkboxes can be checked/unchecked by clicking
on the row – correction is done
Dashboard/User consent - Whitespaces Not Detected For Custom
Consent – correction is done
Dashboard/South Africa gov validation - OCR Issue Date format fails
vs Gov Data Issue Date format – correction is done
Dashboard/Govt validation module - Captcha recognition - Incode
scraping v3 added – improvement is done
Server/Dashboard - User is logged out at the moment new API key is
generated – correction is done
Server/Dashboard - Flow with the same name can be created –
correction is done
Server/Dashboard/Users - "Session visibility limit in hours" doesn't
work for Integrator user – correction is done
Server - Return more specific domain for videoselfie S3 URLs –
improvement is done
Server/Event log - Visualize capture videos in the dashboard timeline –
improvement is done
Server – Added new PoA service to improve scalability and the
efficiency of adding new bills – improvement is done
Server - Avoid performing CURP check with CURP that does not
matches data in OCR (Mexican INE IDs) – improvement is done
Server - OCR putting "," in DocumentNumber (Colombian IDs) –
correction is done
Server - eKYB not available in rules engine – improvement is done
Server/Antifraud module - Store full trace of antifraud steps and
executed checks – improvement is done
Server – A bit slower speed for 1 to 1 and 1 to N login – correction is
done
Server/Antifraud module - Switch fuzzy match scope to
ORGANIZATION – improvement is done
Server/Watchlist - Return custom watchlist ID in
/omni/add/watchlist/single-record – improvement is done
Server/Gov validation - Handling the case once gov validation is
triggered but there's no connection with any provider – improvement is done

ML/Server

ID liveness – New Paper ID liveness model v.2.2 – improvement is done
ID capture - New barcode reading model (Florida state barcode target) –
improvement is done

ID templates - added support or got fixes for::

PER_ALL_IdentificationCard_IDENTIFICATION_CARD_2000
KGZ_ALL_Passport_NATIONAL_PASSPORT_2021
CUB_ALL_Passport_NATIONAL_PASSPORT_2016
IND_KERALA_DriversLicense_DRIVERS_LICENSE_2016
MEX_ALL_DriversLicense_FEDERAL_DRIVERS_LICENSE_2015
GTM_ALL_DriversLicense_DRIVERS_LICENSE_2017
USA_PENNSYLVANIA_IdentificationCard_IDENTIFICATION_CARD_UNDER21_2022
MEX_COLIMA_DriversLicense_DRIVERS_LICENSE_2022
USA_NEW_YORK_DriversLicense_DRIVER_LICENSE_2005
MEX_AGUASCALIENTES_DriversLicense_DRIVERS_LICENSE_2022
USA_CONNECTICUT_DriversLicense_DRIVERS_LICENSE_UNDER21_2011
USA_MONTANA_DriversLicense_DRIVERS_LICENSE_2016
IRN_ALL_IdentificationCard_IDENTIFICATION_CARD_2011
IRN_ALL_DriversLicense_DRIVERS_LICENSE_2010
IRN_ALL_DriversLicense_DRIVERS_LICENSE_2012
MEX_ALL_IdentificationCard_SENIOR_IDENTIFICATION_CARD_2013
POL_ALL_Passport_NATIONAL_PASSPORT_2011
POL_ALL_Passport_NATIONAL_PASSPORT_2018
MWI_ALL_IdentificationCard_IDENTIFICATION_CARD_2017
BRA_ALL_Passport_NATIONAL_PASSPORT_2011
GBR_ALL_DriversLicense_PROVISIONAL_DRIVER_LICENSE_2015
BRA_ALL_FederalID_IDENTIFICATION_CARD_2020
IRN_ALL_IdentificationCard_IDENTIFICATION_CARD_2010
ITA_ALL_Visa_VISA_2019
IND_BIHAR_DriversLicense_DRIVERS_LICENSE_2016
RUS_ALL_Passport_NATIONAL_PASSPORT_2000
BRA_ALL_Visa_VISA_2012
MEX_GUERRERO_DriversLicense_DRIVERS_LICENSE_1999
THA_ALL_IdentificationCard_IDENTIFICATION_CARD_2001
ARG_ALL_IdentificationCard_IDENTIFICATION_CARD_2015
ARG_ALL_IdentificationCard_IDENTIFICATION_CARD_2012
MEX_GUERRERO_DriversLicense_DRIVERS_LICENSE_1979
CHN_ALL_IdentificationCard_IDENTIFICATION_CARD_2004
DOM_ALL_DriversLicense_DRIVER_LICENSE_2022
MEX_GUERRERO_DriversLicense_DRIVERS_LICENSE_1974
IRL_ALL_DriversLicense_DRIVER_LICENSE_2013
USA_LOUISIANA_DriversLicense_LEARNERS_PERMIT_UNDER21_2015
USA_US_DEPARTMENT_OF_STATE_Visa_VISA_ALLAGES_2009
USA_CONNECTICUT_IdentificationCard_IDENTIFICATION_CARD_UNDER21_2011
BRN_ALL_Passport_NATIONAL_PASSPORT_2008

Incode Id:

Incode ID Scanner - Going back causes blank screen and tabs are not
changed - correction is done
Incode ID - Enable QR in Offline Mode – improvement is done

Update 22/05/23:
Dashboard/ID capture – Reliabled/Non-reliable countries configuration is removed (now all countries are reliable) – improvement is done

2023 May 03

Onboarding/ID Capture - OCR is not editable for Second ID –
improvement is done
Onboarding/ID capture - Dead Allow Permissions Screen on Desktop flow
– correction is done
Onboarding/Desktop - Capture Problems with aspect ration and too
much zoomed in capture window – correction is done
Onboarding - Order of Second ID and POA/Document Capture modules
are mixed up – correction is done
Onboarding - Quit onboarding button sends user to Allow permission
instruction screen – correction is done
Onboarding - Don't allow [Deny] button on the camera permission
dialogue, user gets stucked sometimes – correction is done
Dashboard/Session - CSV report didn't download on browser when
"Receive export CSV via email..." is unchecked - correction is done
Dashboard/Video Selfie - Question count should have default value and
should't be saved empty or 0 – improvement is done
Dashboard/Sessions - Face Recognition labels are missing when Second
ID is enabled – improvement is done
Dashboard/Authentications - Possibility to see Login mode and chosen
Thresholds – improvement is done
Dashboard - Under Age Check rule not firing – correction is done
Dashboard/MFA - Fail to type in confirmation code after deactivating
MFA – correction is done
Dashboard/MFA - Fail to type in MFA confirmation code after one
wrong intent – correction is done
Dashboard/OCR- Put nationality in standard way in OCR Data using
ALPHA-2 ALPHA-3 codes – improvement is done
Dashboard/Videoselfie - "Questions Count" configuration in
dashboard not working for webflows – correction is done
Dashboard/eKYB - Incorrect address validation causing dropoff –
correction is done
Dashboard - Support new selectors for eKYB in rules and conditions –
improvement is done
Dashboard - Display custom fields as cross document check source
and fields – correction is done
Dashboard/Custom watchlist - Improvements in speed for loading the
records, once user open section – improvement is done
Dashboard - eKYC and eKYB - Visual queues improvement in
displaying data – improvement is done
Dashboard/Rules - It is possible to add condition in rules without
selecting and/or – correction is done
Dashboard/Identities - Authentications columns are in Spanish –
correction is done
Dashboard/Create default 404 Page – improvement is done
Dashboard - show original Incode score overall for applied rules –
improvement is done
Dashboard/Events - Visualize external screenshots in the dashboard
timeline – improvement is done
Dashboard – (Apikey rotation feature) - User is logged out at the
moment new API key is generated - correction is done
Dashboard/Rules - Dashboard get crashed once user try to edit the
rule on Safari browser - correction is done
Dashboard - (Apikey rotation feature) - Create Default Landing
Page once new apiket is created – improvement is done
Server - Australia Government Integration (DVS) – improvement is
done
Server - Add Custom Fields to Cross Checks – improvement is done
Server - eKYC input for State requires two-letter abbr – improvement
is done
Server/Dashboard - Add antifraud module – improvement is done
Server/Dashboard - ID recording can't be played on Safari –
correction is done
Server - We should return faceMatch true when found on blocklist –
improvement is done
Server – Adding flowType in /start response – improvement is done
Server - Make configuration on organization level that will allow
session restarts – improvement is done
Server - Fetch Phone Input and Email Input via API – improvement is
done
Server - Add eKYC reasonCodes endpoint – improvement is done
Server - Update eKYC to return Reason Codes – improvement is done
Server/Dashboard - Identities_Birthday filter is not working –
correction is done
Server - Add 'idOrientationChanged' event name – improvement is
done
Server - Decrease number of candidates for 1:N – improvement is
done
Server - Auth webhook: Register new type of webhook for the
authentication result – improvement is done

ML/Server

ID liveness – New ID liveness model v.2.1

ID templates
added support or got fixes for:

Back classes not shown in PRT DL 1999
USA_IDAHO_DriversLicense_DRIVERS_LICENSE_2016
USA_COLORADO_IdentificationCard_IDENTIFICATION_CARD_UNDER21_2019
USA_COLORADO_DriversLicense_DRIVERS_LICENSE_
LSO_ALL_IdentificationCard_IDENTIFICATION_CARD_2018
ETH_ALL_DriversLicense_DRIVERS_LICENSE_2010
TUR_ALL_Passport_NATIONAL_PASSPORT_2022
ISR_ALL_IdentificationCard_IDENTIFICATION_CARD_2013
BRA_ALL_FederalID_MILITAR_IDENTIFICATION_CARD_2010
USA_ALL_Passport_NATIONAL_PASSPORT_2021
USA_NEBRASKA_IdentificationCard_IDENTIFICATION_CARD_2021
ROU_ALL_IdentificationCard_IDENTIFICATION_CARD_2022
USA_COLORADO_IdentificationCard_IDENTIFICATION_CARD_UNDER21_2022
ZWE_ALL_Passport_NATIONAL_PASSPORT_2011
MWI_ALL_Passport_NATIONAL_PASSPORT_2012
USA_MICHIGAN_IdentificationCard_IDENTIFICATION_CARD_2011
USA_US_VIRGIN_ISLANDS_DriversLicense_DRIVERS_LICENSE_2018
ETH_ADDIS_ABABA_IdentificationCard_IDENTIFICATION_CARD_2020

Incode Id:

IncodeID - iOS16/Safari - Big ID frame appears and Capture ID is out of
focus after customer is deleted – correction is done

2023 April 19

Onboarding/Dashboard - Session with three failed selfie scan attempts
has Failed status instead of NR – correction is done
Onboarding_Web - Start Auto Capture timer from idDetected event –
improvement is done
Onboarding/Dashboard - First try for front ID or Passport missing in
records (recording starts when first try for front id/passport is already finished) – correction is done
Onboarding - Mexican dialing code appears briefly on the Phone number
screen before changing it to a proper one – correction is done
Onboarding - ID scan can pass even if ID is very blurry or has a lot of
glare – improvement is done
Dashboard - Labels in the Recordings tab have the wrong name -
correction is done
Dashboard - Newly added custom fields are missing in module
configuration – correction is done
Dashboard - Flow - Crosscheck name changes on Flow Rules 'Select
Module' dropdown – correction is done
Dashboard - Flow - Mark session as expired after input field do not save
properly values – correction is done
Dashboard (apikey rotation feature) - Remove button 'revoke' for last
one api key, because last one cannot be revoked – correction is done
Dashboard - Crosscheck can't be saved if you first select Document
source, then Crosscheck name – correction is done
Dashboard - Do not calculate and update scoring on entering session-
page – improvement is done
Dashboard (apikey rotation feature) -Improve UX while new api is
being generated – improvement is done
Server - 1 to N Login / ISE 500 on Login – correction is done]
Server/Dashboard/Rules Engine - Add Nationality in rules engines
within ID Validation – improvement is done
Server - Imss labor history response format differs between webhook
and /omni/get/imss – improvement is done
Server - Crosscheck - Bank Statement crosscheck is executed with the
PoA document – improvement is done
Server - FR Scoring at 70 (high severity) has both OK and Fail Statuses
– correction is done
Server - Nationality is not extracted well for INE documents –
correction is done
Server/PoA - Add Fields to Cross Check – improvement is done
Server/Local Login - Add 'faceRecognitionThreshold' and
'spoofThreshold' body params – improvement is done
Server - Web onboarding_mobile/SMS OTP is not functional –
correction is done
Server - Reveal full EXIF data for Fraud Detection purposes –
improvement is done
Server - Optimize OCR reading calls for backside processing –
improvement is done
Server - Brazil gov validation failing, ISE500 – correction is done
Server/Dashboard - New Event: Govt. Validation – improvement is
done
Server - Validate if DNI is valid or not, if DNI validation fails, facial
validation should not be done (Argentina gov. validation) – improvement is done
Server/eKYC - Specify possible parameters for eKYC Tax ID –
improvement is done
Server/Dashboard - Implement confidence filter based on thresholds
in authentications – improvement is done
Server - Create failed events for errors on FrontID, BackID, Selfie –
improvement is done
Server/Second ID - Add switch to manual capture events –
improvement is done
Server/Dashboard – Adapted message once there’s no score in the
session – correction is done
Server - Add Manual Review Reasons to CSV Export File –
improvement is done

ID templates

BRA_ALL_FederalID_MILITAR_IDENTIFICATION_CARD_2020
BEL_ALL_DriversLicense_DRIVER_LICENSE_2013
AUT_ALL_IdentificationCard_IDENTIFICATION_CARD_2021
AZE_ALL_IdentificationCard_IDENTIFICATION_CARD_2019
USA_OHIO_IdentificationCard_IDENTIFICATION_CARD_2018
USA_OHIO_DriversLicense_DRIVER_LICENSE_2018
FIN_ALL_DriversLicense_DRIVERS_LICENSE_2013
MEX_TAMAULIPAS_DriversLicense_DRIVERS_LICENSE_2022
BRA_ALL_ResidenceDocument_MIGRATORY_REGISTER_2012
BRA_ALL_FederalID_IDENTIFICATION_CARD_2001
MEX_QUERETARO_DriversLicense_DRIVERS_LICENSE_2022
SWZ_ALL_IdentificationCard_IDENTIFICATION_CARD_2011
SWZ_ALL_DriversLicense_DRIVERS_LICENSE_2007
USA_NEW_YORK_DriversLicense_DRIVER_LICENSE_UNDER21_2022
MEX_DURANGO_DriversLicense_DRIVERS_LICENSE_2015
USA_NEW_YORK_IdentificationCard_IDENTIFICATION_CARD_UNDER21_2022
USA_KENTUCKY_DriversLicense_LEARNERS_PERMIT_2019
USA_NEW_YORK_DriversLicense_LEARNERS_PERMIT_UNDER21_2022
FLORIDA_IdentificationCard_IDENTIFICATION_CARD_2013
PER_ALL_ResidenceDocument_RESIDENCE_PERMIT_2021
ZAF_ALL_IdentificationCard_IDENTIFICATION_CARD_2011
USA_FLORIDA_DriversLicense_DRIVERS_LICENSE_2017
CHL_ALL_DriversLicense_DRIVER_LICENSE_2000
ZAF_ALL_DriversLicense_DRIVERS_LICENSE_2005
MEX_CHIHUAHUA_DriversLicense_DRIVERS_LICENSE_2022
USA_ARIZONA_IdentificationCard_IDENTIFICATION_CARD_2014
USA_FLORIDA_DriversLicense_TEMPORARY_DRIVERS_LICENSE_2017
MEX_GUERRERO_DriversLicense_DRIVERS_LICENSE_2012
USA_FLORIDA_DriversLicense_DRIVERS_LICENSE_2004

Incode Id:

No changes

2023 April 05

Onboarding - Web and Incode ID/ User can't log in because of the
distorted selfie capture on android devices – correction is done
Onboarding - 'Show Results' Module of onboarding sessions does not
work – correction is done
Onboarding - Web Flow | ID Capture - OCR on ID(s) is missing for Second
ID – improvement is done
Onboarding - web/ID validation is not performed properly for second id –
correction is done
Onboarding - web/Dashboard/New Manual session opened from SMS link
doesn't work – correction is done
Onboarding - Flow with the second ID and only enable ID (or only enable
passport) crashes – correction is done
Onboarding - web - Start Auto Capture timer from idDetected event –
improvement is done
Dashboard – Apikey rotation/Configurations - Improving UX when
creating new api key – improvement is done
Dashboard – Apikey rotation /Configurations_Revoke is not translated
in Spanish – correction is done
Dashboard - Create crosscheck selector for rules/conditions –
improvement is done
Dashboard - New Manual Session gets stuck on 'Processing' after
trying to Send SMS – correction is done
Dashboard - Admin is unable to manually review session and change
score to PASS/FAIL/PENDING – correction is done
Dashboard - "Unexpected Application Error" when event is clicked
with null value – correction is done
Dashboard - Add disableManualReviewOtherReason boolean to
organization – improvement is done
Dashboard - how to customise underage check for specific countries
– improvement is done
Dashboard - Apikey rotation - Organization / Display Organization
name instead of Client id on dropdown – improvement is done
Server - FR "NA" scores fail Exact Face Match test on Dashboard –
correction is done
Server - Export of CSV with PDF links is not working when trying to
"submit" CSV request for many CURPs – correction is done
Server - Extract photo from South Africa Govt. checks and match
against selfie – improvement is done
Server - Apikey rotation - Use clientId of a valid key when
generating onboarding url – improvement is done
Server - View and Rotate apiKey from Org Settings – improvement is
done
Server - OCR has greek alphabet letters – correction is done
Server - Apikey rotation - Once client ID is disabled, dashboard will
get stucked – correction is done
Server - Authentication using web link - Redirection URL –
improvement is done
Server - Add default ML consentType in ML Consent module –
improvement is done
Server - Existence of interviewId can be guessed by httpcode –
improvement is done
Server – Support added for Asylum / Refugee ID – improvement is
done

ID templates

CYP_ALL_IdentificationCard_IDENTIFICATION_CARD_2015 -
USA_FLORIDA_IdentificationCard_IDENTIFICATION_CARD_2017
USA_ALL_Passport_NATIONAL_PASSPORT_2006
USA_DISTRICT_OF_COLUMBIA_DriversLicense_DRIVERS_LICENSE_2017
USA_ALL_Passport_NATIONAL_PASSPORT_2020
GBR_ALL_Passport_NATIONAL_PASSPORT_2015
MEX_CDMX_DriversLicense_DRIVERS_LICENSE_2000
MEX_SONORA_DriversLicense_DRIVERS_LICENSE_2022
JAM_ALL_Passport_NATIONAL_PASSPORT_2013
MEX_GUERRERO_DriversLicense_DRIVERS_LICENSE_1969
AUS_ALL_Passport_NATIONAL_PASSPORT_2022
FIN_ALL_DriversLicense_DRIVERS_LICENSE_2000
USA_NEW_YORK_DriversLicense_DRIVER_LICENSE_2005
USA_NEW_YORK_IdentificationCard_IDENTIFICATION_CARD_2017
USA_NORTH_CAROLINA_IdentificationCard_IDENTIFICATION_CARD_UNDER21_2014
BRA_ALL_ResidenceDocument_RESIDENCE_PERMIT_2019
BRA_ALL_Passport_NATIONAL_PASSPORT_2018
USA_FLORIDA_DriversLicense_DRIVER_LICENSE_UNDER21_2017
BRA_ALL_FederalID_MILITAR_IDENTIFICATION_CARD_2020
USA_ARIZONA_IdentificationCard_IDENTIFICATION_CARD_UNDER21_2014
MEX_AGUASCALIENTES_DriversLicense_DRIVERS_LICENSE_2019
GRC_ALL_Passport_NATIONAL_PASSPORT_2020
CHE_ALL_IdentificationCard_IDENTIFICATION_CARD_2003
NZL_ALL_DriversLicense_DRIVERS_LICENSE_2010
USA_ARIZONA_DriversLicense_LEARNERS_PERMIT_UNDER21_2014
CMR_ALL_DriversLicense_DRIVERS_LICENSE_2020
KAZ_ALL_IdentificationCard_IDENTIFICATION_CARD_2009
BGR_ALL_IdentificationCard_IDENTIFICATION_CARD_2010
AUS_ALL_Passport_NATIONAL_PASSPORT_2008
USA_FLORIDA_DriversLicense_LEARNERS_PERMIT_2017
USA_FLORIDA_DriversLicense_LEARNERS_PERMIT_2004
PHL_ALL_DriversLicense_DRIVER_LICENSE_2000
JAM_ALL_Passport_NATIONAL_PASSPORT_2010

Incode Id:

Incode ID - Web | Incode ID | Switch DELETE endpoint to the new one –
improvement is done
Incode ID - User can't log in due to broken Selfie frame (iOS 16) –
correction is done
Incode ID - Sign Up Screen Shown after Continue from Sign up screen –
improvement is done
Incode ID - 'Unexpected error' screen UI – correction is done

2023 March 22

Onboarding | VS - Unexpected extra camera stream opens during VS

correction is done

Onboarding - Issue with front camera in VS for ID scan (iOS 16
specific) - correction is done
Onboarding // I cannot pass Selfie scan in VS - correction is done
Onboarding // Redirection from desktop to mobile_QR scan - doesn't
work - correction is done
Onboarding | Video Selfie Front ID Fail to Validate - correction is
done
[Dashboard - Document capture]_web - Processing type dropdown is
not functional - correction is done
Onboarding //Videoselfie_Camera preview is lost once I enter voice
consent screens - correction is done
Onboarding / Add/Enable BackID Checks in VideoSelfie -
improvement is done
Onboarding/device specific/Phone number screen UI - correction is
done
Onboarding /UI issues-device specific iPhone 4inch screen
size/ Button size is bigger on document picker screen and Continue button is not visible on ID capture tutorial screen - correction is done
Onboarding / Sessions with no ID images but selfie present -
correction is done
Dashboard | Default clientId is not correct on Stage -
correction is done
Dashboard / In "ID already used by face" check, add session ID
where face was used and data was not a match - improvement is done
Dashboard | Flows - Saving the rule, page redirects to Users -
correction is done
Dashboard | Stage - Unexpected error occurred - correction is
done
Dashboard | Flows - Edit Flow button takes you to Users tab -
correction is done
Dashboard - Add labellers info to IdResult page - improvement
is done
Dashboard/UI issue/Session-Event log- Browser data exceeds
page - correction is done
Dashboard: Add 'Blacklisted' column for authentications -
improvement is done
Dashboard: add comparisonId to crosschecks - improvement
is done
Dashboard/Forgot password form is not opened- New
password fields are missing - correction is done
Dashboard/Blank pages for user with customized permissions -
correction is done
Dashboard - Use event dictionary for event info - improvement
is done
Dashboard/Add events 'frontIdDetected' and 'backIdDetected'
when ID is detected for the first time - improvement is done
Dashboard/Unable to open single identity - correction is done
Dashboard/Custom Watchlist/New watchlist user-User is sent
to Users instead of Identity page - correction is done
Dashboard // 'Set rules' button does not respond - correction is
done
Dashboard // Clicking on 'Add cross checks' button redirects to
Users page - correction is done
Dashboard/ Clicking on the Identity hyperlinks in the
dashboard redirects to the Users page - correction is done
Server – Include transactionId at payment-proof webhook
response - improvement is done
Server – VideoSelfie ID capture and compareId API fails - Bug -
VideoSelfie Captured Images Distorted - correction is done
Server – Add property 'Automatically add suspected fraud' to
Custom Watchlist module - backend - improvement is done
Server – HorizontalResolution returned as "0" on
/omni/add/back-id/v2 API when Venezuela ID is used - correction is done
Server – Peruvian ID does not expired for people 60 years old
and older - improvement is done
Server – omni/interview-events API returns a 404 error -
correction is done
Server – Dashboard: Make configurable if CSV report should
be emailed or downloaded in browser - improvement is done
Server – Add separate parameters of address into Business
Rules Engine - improvement is done
Server – Needs flexibility to register more onboarding status
web hooks - improvement is done
Server – Driver's license data format feature - improvement is
done
Server – Add into custom watchlist (block list) ID photo -
improvement is done
Server – Customer Request - Add new column to CSV session
export - improvement is done
Server – Customer Request - Possibility to automatically add a
session to blocklist - improvement is done

ID templates

CMR_ALL_Passport_NATIONAL_PASSPORT_2013
USA_GEORGIA_DriversLicense_PROVISIONAL_DRIVERS_LICENSE_UN
DER21_2019
NOR_ALL_DriversLicense_DRIVER_LICENSE_2018
USA_FLORIDA_DriversLicense_LEARNERS_PERMIT_UNDER21_2017
IND_ASSAM_DriversLicense_DRIVERS_LICENSE_2010
NAM_ALL_IdentificationCard_IDENTIFICATION_CARD_2006
USA_US_DEPARTMENT_OF_STATE_TravelDocument_B1_B2_VISA_200
8
USA_GEORGIA_DriversLicense_DRIVER_LICENSE_UNDER21_2019
CYP_ALL_IdentificationCard_IDENTIFICATION_CARD_2020
MEX_GUERRERO_DriversLicense_DRIVERS_LICENSE_1989
MEX_GUERRERO_DriversLicense_DRIVERS_LICENSE_1991
BRA_ALL_DriversLicense_DRIVER_LICENSE_2022
MEX_GUERRERO_DriversLicense_DRIVERS_LICENSE_1987
KAZ_ALL_IdentificationCard_IDENTIFICATION_CARD_2015
KAZ_ALL_Passport_NATIONAL_PASSPORT_2009
PHL_ALL_Passport_NATIONAL_PASSPORT_2016

Incode Id:

Incode ID || Update FMF email address in Privacy Notice published in
fanliga.mx - correction is done
Incode ID|| Edit phone number - Invalid phone number appears for
previously used phone number - correction is done
Incode ID || Timer for OTP Send Again - improvement is done
Incode ID|| Sign Up/Enter OTP screen- Help link isn't working -
correction is done
Incode ID || Sign up- Server error message on Enable Fan ID, user
cannot proceed to wallet - correction is done
Incode ID || User is unable to login after changing phone number -
correction is done

2023 Feb 23

Onboarding/Face Capture - 'Assisted Onboarding' and 'Show
Preview' are not working – correction is done
Onboarding - Wrong text on new tutorial for ID scan – correction
is done
Onboarding /ID Chooser - unexpected doubled VISA category next
to passport picker – correction is done
Onboarding/Face Login is not working – correction is done
Onboarding/Custom flow - Fail to accept back ID – correction is
done
Onboarding/Face Capture - Feedback messages UI – correction is
done
Onboarding - Missing On-Screen Instructions for Desktop Webflow
– correction is done
Onboarding- The OTP in onboarding is broken – correction is
done
Onboarding - Mi browser - missing animation on selfie tutorial –
correction is done
Onboarding - Blank screen appears in specific custom flow –
correction is done
Onboarding - POA added to Workflow– correction is done
Onboarding - On both mobile and desktop platform all UI is
on the left – correction is done
Onboarding - End flow screen after VS alignment is wrong –
correction is done
Onboarding - Settings menu is broken – correction is
done
Dashboard - Event Log is not sorted by Time – correction is
done
Dashboard - Create "Face Age Check" inside Id Validation but
without weight in score – improvement is done
Dashboard - Remove deleted watchlist records from redshift
– improvement is done
Dashboard - Add Nfc scan module – improvement is done
Dashboard - VS is using FaceMatch mode always even if
specify selfie mode – Bug – correction is done
Dashboard - Implement nfc scan in the dashboard –
improvement is done
Dashboard - Location from IP Address – improvement is
done
Dashboard - Add "Add Face to DB" button within
Authentication – improvement is done
Dashboard - Optimized QR redirect screen leads to
permission issues – correction is done
Server – QR optimized page urls set as per environments –
improvement is done
Server - CSV export rows count don't match dashboard count
– correction is done
Server - Dashboard | Export CSV - File is empty, with date
from before 5 days – correction is done
Server - When INE is not configured for organization,
scraping is used, but is timing out (Mexican IDs) – correction is done
Server - Add iso IP code to the start-info endpoint –
improvement is done
Server - Add "ExpirationDate" to "Set Rules" tab/Rules Design
function in Flow Settings – improvement is done
Server - Add the capability to export CSV file from Custom
Watchlists tab – improvement is done
Server - Incorrect checked address (OCR) – correction is
done
Server - Rotate value of Apikey without creating new db and
client (keep same clientId with different apikey) – improvement is done
Server - South Africa id showing document type side cross
check pass when anything irrelevant is passed as back of id. – correction is done

ID templates

MEX_TAMAULIPAS_DriversLicense_DRIVERS_LICENSE_2019
MEX_GUERRERO_DriversLicense_DRIVERS_LICENSE_2003
MEX_GUERRERO_DriversLicense_DRIVERS_LICENSE_2004
MEX_SINALOA_DriversLicense_DRIVERS_LICENSE_2010
MEX_GUERRERO_DriversLicense_DRIVERS_LICENSE_2002
BWA_ALL_Passport_NATIONAL_PASSPORT_2009
FRA_ALL_Passport_DIPLOMATIC_PASSPORT_2008
MEX_GUERRERO_DriversLicense_DRIVERS_LICENSE_2007
GTM_ALL_DriversLicense_DRIVERS_LICENSE_2020
MEX_GUERRERO_DriversLicense_DRIVERS_LICENSE_2006
MEX_BAJA_CALIFORNIA_DriversLicense_DRIVERS_LICENSE_202
1
MEX_GUERRERO_DriversLicense_DRIVERS_LICENSE_2005
MEX_ALL_IdentificationCard_SENIOR_IDENTIFICATION_CARD_2
011
MEX_QUINTANA_ROO_DriversLicense_DRIVERS_LICENSE_2023
AUS_WESTERN_AUSTRALIA_IdentificationCard_IDENTIFICATION
_CARD_2015
MEX_GUERRERO_DriversLicense_DRIVERS_LICENSE_2001
MEX_BAJA_CALIFORNIA_DriversLicense_DRIVERS_LICENSE_201
9
ARG_ALL_Passport_NATIONAL_PASSPORT_2014
MEX_TABASCO_DriversLicense_DRIVERS_LICENSE_2013
MEX_GUERRERO_DriversLicense_DRIVERS_LICENSE_2010
BRA_ALL_Passport_NATIONAL_PASSPORT_2015
THA_ALL_Passport_NATIONAL_PASSPORT_2012
MEX_QUINTANA_ROO_DriversLicense_DRIVERS_LICENSE_2016
MEX_DURANGO_DriversLicense_DRIVERS_LICENSE_2016
BRA_ALL_Military_MILITAR_IDENTIFICATION_CARD_2022
Adding new field for capturing Tax ID number
MEX_QUINTANA_ROO_DriversLicense_DRIVERS_LICENSE_2022
MEX_BAJA_CALIFORNIA_SUR_DriversLicense_DRIVERS_LICENSE
_2022
BEL_ALL_IdentificationCard_IDENTIFICATION_CARD_2020
MEX_QUINTANA_ROO_DriversLicense_DRIVERS_LICENSE_2015
CAN_PRINCE_EDWARD_ISLAND_DriversLicense_DRIVERS_LICE
NSE_2017
NOR_ALL_ResidenceDocument_TEMPORARY_RESIDENCE_PERM
IT_2012
GHA_ALL_MedicalCard_VOTER_MEDICAL_CARD_2016
SAU_ALL_Passport_NATIONAL_PASSPORT_2007
CAN_QUEBEC_MedicalCard_MEDICAL_CARD_2010
NER_ALL_Passport_NATIONAL_PASSPORT_2017
MEX_QUINTANA_ROO_DriversLicense_DRIVERS_LICENSE_2017
MEX_SONORA_DriversLicense_DRIVER_LICENSE_2015
DEU_ALL_DriversLicense_DRIVER_LICENSE_2011
MEX_GUERRERO_DriversLicense_DRIVERS_LICENSE_2009
BRA_ALL_FederalID_IDENTIFICATION_CARD_2019
PRT_ALL_IdentificationCard_IDENTIFICATION_CARD_2015
MEX_CDMX_DriversLicense_DRIVER_LICENSE_2005
MEX_GUERRERO_DriversLicense_DRIVERS_LICENSE_2016
SGP_ALL_Passport_NATIONAL_PASSPORT_2005
MEX_MICHOACAN_DriversLicense_DRIVERS_LICENSE_2022
MEX_CHIHUAHUA_DriversLicense_DRIVERS_LICENSE_2022
MEX_CHIAPAS_DriversLicense_DRIVERS_LICENSE_2017
MEX_VERACRUZ_DriversLicense_DRIVERS_LICENSE_2022
USA_FLORIDA_DriversLicense_DRIVER_LICENSE_UNDER21_201
7
THA_ALL_Passport_NATIONAL_PASSPORT_2012
NLD_ALL_ResidenceDocument_RESIDENCE_PERMIT_2014
MEX_QUINTANA_ROO_DriversLicense_DRIVERS_LICENSE_2019
BFA_ALL_Passport_NATIONAL_PASSPORT_2018
USA_CALIFORNIA_DriversLicense_DRIVER_LICENSE_UNDER21_
2010
USA_COLORADO_DriversLicense_DRIVERS_LICENSE_UNDER21
_2016
USA_OHIO_IdentificationCard_IDENTIFICATION_CARD_UNDER2
1_2018

Incode Id:

Disable SMS for Incode ID Account Created Successfully –
correction is done

2023 Feb 13

Onboarding/Dashboard - Add People in eKYB Session Details –
improvement is done
Onboarding - Passport scanning is not correct (frame) on iPhones 14 –
correction is done
Onboarding_desktop/Preview of uploaded PoA in .pdf format looks cut off
– correction is done
Onboarding - Second ID module - Blank screen after the first ID
validation – correction is done
Onboarding - Second ID module - Blank screen after the first ID
validation – correction is done
Onboarding - New ID detection model UI update: fixed ID frame –
improvement is done

Dashboard

Dashboard - Update rules expression parser to support spaces in cross
check names – improvement is done in rule engine
Dashboard - Add additional ID capture module events (for tutorial and
manual capture) - improvement is done
Dashboard - Accepted documents - After changes are reset in
configuring exceptions previous selections are still shown – correction is done
Dashboard - Export it in CSV file for authentication section –
improvement is done
Dashboard - Can't scroll sessions when on big display (LG 32") –
correction is done
Dashboard - Show number of filtered authentication attempts –
improvement is done
Dashboard/Authentications - Records are present, but when opening
Unknown they are not present – correction is done
Dashboard/Configuration - Timezone can't be reseted/removed –
correction is done
Dashboard/Flows - Tab is changed to 'Users' when saving flow 2 times
– correction is done
Dashboard/Flows - Blank screen appears when rule is saved 2 times –
correction is done
Dashboard/Authentications - User with custom permissions gets blank
screen when opening record – correction is done
Dashboard - Ability to filter by multiple names when generating
massive export of PDF – improvement is done
Dashboard - Create way to export PDF of sessions for multiple
sessions – improvement is done
Server - OCR extracting incorrect for ocr field for Mexican ID (INE – C
type) – correction is done
Server – New ID detection model added for webflows – improvement
is done
Server - Show total number of filtered authentication attempts, when
filtering authentication attempts in dashboard and export it in CSV file – improvement is done
Server - Export it in CSV file for authentication section – improvement
is done
Server - Make a change so classification for Brazilian IDs are properly
sorted per type – improvement is done
Server - Get Scores/existingUser was missing in response – correction
is done
Server - Homologate CURP validation response when service is down –
improvement is done
Server - Add governmentValidation "key" to rules engine logic –
improvement is done
Server - imageUrl is not working in API – correction is done
Server - Fail Expired Check when expiration date is in the future and
issue date is older than expiration date – improvement is done
Server – Fix for MRZ extraction for Mexican IDs, INE scraping was
affected – correction is done
Server – Adding ID liveness check even alignment failed –
improvement is done
Server - Scoring not restarting on second attempt within the
videoselfie – correction is done
Server - PDF files over 10 Mb are not processed for signature –
improvement is done
Server - Failed 1:N authentication attempts due to face not present in
the database aren't visible on the dashboard – improvement is done

ID templates

ID templates - added support or got fixes for::

BRA_ALL_FederalID_FEDERAL_IDENTIFICATION_2000
BRA_ALL_FederalID_IDENTIFICATION_CARD_2019
BRA_ALL_FederalID_IDENTIFICATION_CARD_2018
IND_JHARKHAND_DriversLicense_DRIVERS_LICENSE_2017
BRA_ALL_Passport_NATIONAL_PASSPORT_2015
BRA_ALL_ResidenceDocument_MIGRATORY_REGISTER_2011
MEX_CHIHUAHUA_DriversLicense_DRIVERS_LICENSE_2019
CMR_ALL_Passport_NATIONAL_PASSPORT_2013
SWE_ALL_Passport_NATIONAL_PASSPORT_2022
JAM_ALL_Passport_NATIONAL_PASSPORT_2010
BRA_ALL_FederalID_POLICE_IDENTIFICATION_CARD_2010
BRA_ALL_FederalID_POLICE_IDENTIFICATION_CARD_
KEN_ALL_IdentificationCard_REFUGEE_IDENTIFICATION_CARD_2016
SWE_ALL_DriversLicense_DRIVERS_LICENSE_2007
MEX_GUERRERO_DriversLicense_DRIVERS_LICENSE_2013
ZAF_ALL_DriversLicense_DRIVERS_LICENSE_2005

Incode Id:

Incode ID - Help icon missing on Common Issues screen – correction is
done

2023 Feb 8

1. Rappi Mx - OCR data not extracting ocr value from INE type C correctly - ✓ Rappi Mx - OCR data not extracting ocr value from INE type C correctly
2. Workflows | Expand WorkflowModule to support custom/dynamic configuration - ✓ Workflows | Expand WorkflowModule to support custom/dynamic configuration 3. [Internal test] - Testing new ID detection model - 9/1/23 - ✓ [Internal test] - Testing new ID detection model - 9/1/23 4. Rappi Mx - Show total number of filtered authentication attempts, when filtering authentication attempts in dashboard and export it in CSV file - ✓ Rappi Mx - Show total number of filtered authentication attempts, when filtering authentication attempts in dashboard and export it in CSV file 5. Export it in CSV file for authentication section - ✓ Export it in CSV file for authentication section 6. Nubank - Make a change so classification from Nextcode is shown different for some IDs - ✓ Nubank - Make a change so classification from Nextcode is shown different for some IDs 7. Klar - Get Scores existingUser flag bug - ✓ Klar - Get Scores existingUser flag bug 8. Liverpool - Incorrect OCR name extraction from INE. - ✓ Liverpool - Incorrect OCR name extraction from INE. 9. Nubank - Homologate CURP validation response when FIMPE service is unavailable – Bug - ✓ Nubank - Homologate CURP validation response when FIMPE service is unavailable - Bug 10.Uala Mx - Add governmentValidation "key" to rules engine logic - ✓ Uala Mx - Add governmentValidation "key" to rules engine logic 11.R2 Capital - imageUrl is not working in API - ✓ R2 Capital - imageUrl is not working in API 12.Nubank Stage | ISE500 on processFace for specific ID/Face - ✓ Nubank Stage | ISE500 on processFace for specific ID/Face 13.Rappi Ch - Fail Expired Check when expiration date is in the future and issue date is older than expiration date -✓ Rappi Ch - Fail Expired Check when expiration date is in the future and issue date is older than expiration date 14.Backend/ISE 500 for add/front for specific id - ✓ Backend/ISE 500 for add/front for specific id 15. Extend LivenessStat with isAuthenticated field - ✓ Extend LivenessStat with isAuthenticated field 16. [Dashboard] Workflows - Add Cross Check as a module Process Step - ✓ [Dashboard] Workflows - Add Cross Check as a module Process Step 17. Fix sorting for fetching data - ✓ Fix sorting for fetching data 18. Events-Migration: 2. Create /interview-events endpoints - ✓ Events-Migration: 2. Create /interview-events endpoints 19. ID Service Support: Integrate GoogleDocumentAI in user service - ✓ ID Service Support: Integrate GoogleDocumentAI in user service 20. Macropay - The INE scrapping is not working since the INE is valid in the Lista nominal, but the system result is that the user is not in INE DB. - ✓ Macropay - The INE scrapping is not working since the INE is valid in the Lista nominal, but the system result is that the user is not in INE DB. 21. Passed Session with an ID pic from mobile screen - ✓ Passed Session with an ID pic from mobile screen 22. Bk - Scoring not restarting on second attempt - ✓ Bk - Scoring not restarting on second attempt 23. HA - PDF files over 10 Mb are not processed for signature - ✓ HA - PDF files over 10 Mb are not processed for signature 24.Failed 1:N Authentication attempts with template only not appearing on dashboard - ✓ Failed 1:N Authentication attempts with template only not appearing on dashboard 25.Accept sharpness and glare from client - ✓ Accept sharpness and glare from client 26.DOCK - SERPRO integration with demo env - DOCK - SERPRO integration with demo env

HSBC/Fix: Endpoint for Hash returns http code 500.
28. ✓ Events-Migraion. Hotfix. Add userCanceled event

ID templates

1. Duplicate of BRA_ALL_FederalID_FEDERAL_IDENTIFICATION_2000 - ✓ Duplicate of BRA_ALL_FederalID_FEDERAL_IDENTIFICATION_2000
2. Duplicate of BRA_ALL_FederalID_IDENTIFICATION_CARD_2019 - ✓ Duplicate of BRA_ALL_FederalID_IDENTIFICATION_CARD_2019 3. Duplicate of BRA_ALL_FederalID_IDENTIFICATION_CARD_2018 - https://app.asana.com/0/1202481826832816/1203802469454655 4. IND_JHARKHAND_DriversLicense_DRIVERS_LICENSE_2017 - ✓ IND_JHARKHAND_DriversLicense_DRIVERS_LICENSE_2017 5. Duplicate of BRA_ALL_Passport_NATIONAL_PASSPORT_2015 - ✓ Duplicate of BRA_ALL_Passport_NATIONAL_PASSPORT_2015 6. Duplicate of BRA_ALL_ResidenceDocument_MIGRATORY_REGISTER_2011 - ✓ Duplicate of BRA_ALL_ResidenceDocument_MIGRATORY_REGISTER_2011 7. MEX_CHIHUAHUA_DriversLicense_DRIVERS_LICENSE_2019 - ✓ MEX_CHIHUAHUA_DriversLicense_DRIVERS_LICENSE_2019 8. Duplicate of CMR_ALL_Passport_NATIONAL_PASSPORT_2013 - Duplicate of CMR_ALL_Passport_NATIONAL_PASSPORT_2013 9. SWE_ALL_Passport_NATIONAL_PASSPORT_2022 - ✓ SWE_ALL_Passport_NATIONAL_PASSPORT_2022 10.JAM_ALL_Passport_NATIONAL_PASSPORT_2010 - ✓ JAM_ALL_Passport_NATIONAL_PASSPORT_2010 11.Duplicate of BRA_ALL_FederalID_POLICE_IDENTIFICATION_CARD_2010 - ✓ Duplicate of BRA_ALL_FederalID_POLICE_IDENTIFICATION_CARD_2010 12.Duplicate of BRA_ALL_FederalID_POLICE_IDENTIFICATION_CARD_2011 - https://app.asana.com/0/1202481826832816/1203803434523911 13.KEN_ALL_IdentificationCard_REFUGEE_IDENTIFICATION_CARD_2016 - ✓ KEN_ALL_IdentificationCard_REFUGEE_IDENTIFICATION_CARD_2016 14.Duplicate of SWE_ALL_DriversLicense_DRIVERS_LICENSE_2007 - ✓ Duplicate of SWE_ALL_DriversLicense_DRIVERS_LICENSE_2007 15.MEX_GUERRERO_DriversLicense_DRIVERS_LICENSE_2013 - ✓ MEX_GUERRERO_DriversLicense_DRIVERS_LICENSE_2013 16.Duplicate of ZAF_ALL_DriversLicense_DRIVERS_LICENSE_2005 - ✓ Duplicate of ZAF_ALL_DriversLicense_DRIVERS_LICENSE_2005

Incode Id:

1. Incode ID|| Help icon missing on Common Issues screen - ✓ Incode ID|| Help icon missing on Common Issues screen

2023 Jan 25

Onboarding_desktop - Feedback messages and instructions overlap and
stay on the next screen – correction is done
Onboarding - Enable Passport_user stuck with blank screen after
passport capture – correction is done if second ID is in the flow
Onboarding - Blank screen after pressing button for "Get started", for
specific flow – correction is done for the flow with OTP module
Onboarding_desktop - 'Permission' message between failed ID attempts
– correction is done (message is not present anymore)
Onboarding - Passport capture frame is too dark – correction is done
Onboarding - When ID is captured and you rotate in to landscape,
camera is opened in background – correction is done
Onboarding – UI_PoA instructions are not centred – correction is done
Onboarding - UI issue-Electronic signature box is small – correction is
done

Dashboard

Dashboard - Executive user is not able to be created, if its selected any
option from add user modal – correction is done in “add user” modal
Dashboard - Terms of use page can't be found – correction is done
Dashboard/Flow builder - Module search filter does not work –
correction is done
Server - OCR extracting incorrect name for Mexican ID (INE – C type) –
correction is done
Server - Inconsistent results for US IDs/DLs (fake check) – correction is
done
Server - OCR issue with composite names in global region, for
Brazilian IDs – correction is done
Server - Underage Check not running on sessions for Brazilian IDs –
correction is done
Server - PaperId livenesss score is not correct when confidence is
present just for back side – correction is done
Server – improvement - Ability to configure an onboarding flow with ID
and 2 Proof of address documents (available through api at the moment)
Server – improvement - Attach text on annotation for PDF documents
Server – improvement - Approve user is possible in the flow with id
only, for creation the identity
Server - Capturing ID in portrait does not get in focus when filling
frame - always fails_iOS 16 – correction is done
Server - improvement - Add Curp validation response fields to
/omni/process/government-validation API

ID templates

added support or made fixes for::

ARE_ALL_DriversLicense_DRIVER_LICENSE_2003
USA_TEXAS_DriversLicense_PROVISIONAL_DRIVERS_LICENSE_UNDER21_2020
COL_ALL_ResidenceDocument_RESIDENCE_PERMIT_2020
GHA_ALL_IdentificationCard_ECOWAS_2019
USA_MINNESOTA_DriversLicense_PROVISIONAL_DRIVERS_LICENSE_UNDER21
_2018
AUS_SOUTH_AUSTRALIA_DriversLicense_HEAVY_VEHICLE_DRIVERS_LICENSE_
2015
ARE_ALL_ResidenceDocument_GOLDEN_CARD_2022
MEX_GUANAJUATO_DriversLicense_DRIVERS_LICENSE_2020
BGD_ALL_Passport_NATIONAL_PASSPORT_2017
COL_ALL_Passport_NATIONAL_PASSPORT_2015
USA_WYOMING_IdentificationCard_IDENTIFICATION_CARD_2012
EST_ALL_IdentificationCard_IDENTIFICATION_CARD_2011
PHL_ALL_VoterIdentification_VOTER_IDENTIFICATION_CARD_2011
FIN_ALL_DriversLicense_DRIVERS_LICENSE_2000

Incode Id:

Incode ID - Cursor won't move automatically in next OTP textfield –
correction is done

2023 Jan 10

Onboarding - When entering number in SMS OTP field in Web app,
the app becomes unresponsive and crashes in the end – correction is done
Onboarding - Capture preview gets reduced after rotation from
landscape to portrait – correction is done
Onboarding - Device specific - Tutorials are broken for ID and selfie –
correction is done
Onboarding/desktop - QR redirect webpage is not centered – correction
is done

Dashboard

Dashboard - Untranslated events in Session details for Spanish language
– correction is done
Dashboard - Improve design of ID capture_region exception – correction
is done on UX side
Dashboard – improvement - Add Event Properties as contextual info in
Omni, once user open any event
Dashboard/Users- Deleting an user does not show proper animation –
correction is done
Dashboard - Deleted executive (admin) is present on Users list after
deletion – correction is done
Dashboard - Sessions - Adding tooltips for the ID Verification section,
Incode tests and ID specific tests
Dashboard - Sessions – improvement - Adding tooltips for the ID
Verification section, Incode tests and ID specific tests
Dashboard/Server – improvement within gov data verification
module - Request to enable a mock response for INE scrapping
Dashboard/Server - Name miss-match tag is missing when a
business rule is applied – correction is done
Sever/Dashboard – improvement - Customize Copy (title, image,
text) for PoA & Document Capture modules
Server - Thresholds Migration: Support for /detectTampering moving
from user to ID service – update is done
Server - Unrequested eKYC values appearing in results (phone) –
correction is done
Server - User who only have 1 last name are having the OCR wrongly
separating name and last name – correction is done
Server - Dashboard CSV Exports not working properly – correction is
done
Server - OCR is not reading name and last name correctly for Mexican
passport – correction is done
Server - Export to CSV/All sessions are exported to CSV instead of
filtered one – correction is done
Server - CSV export fields not in UTC format anymore – correction is
done
Server - OCR data on Sessions page and in Session details are not
cleaned in the same way – correction is done
Server - Full Name Crosscheck incorrect for Ghana ID – correction is
done
Server – improvement - Govt API - Handle unsupported docs and
service unavailability for Indian documents
Server – Enrollment of new Mexican passport in ID service – correction
is done
Server – improvement - Thresholds Migration: Support for /
detectIdSpoof - PAD Service will return corrected confidence level in response for paper and screen ID liveness
Server - Process/second-id enpoint is returning a 500 error –
correction is done
Server - Government score is not set correctly when ine scraping is
used – correction is done for refreshing properly in dashboard

ID templates - added support or completed fixes for::

USA_NEVADA_IdentificationCard_IDENTIFICATION_CARD_UNDER21_2021
USA_COLORADO_DriversLicense_DRIVERS_LICENSE_UNDER21_2020
USA_WYOMING_IdentificationCard_IDENTIFICATION_CARD_UNDER21_2010
USA_WASHINGTON_IdentificationCard_IDENTIFICATION_CARD_UNDER21_2
017
USA_NEW_MEXICO_DriversLicense_LEARNERS_PERMIT_UNDER21_2007
USA_OREGON_DriversLicense_LEARNERS_PERMIT_2018
BRA_ALL_ResidenceDocument_RESIDENCE_PERMIT_2000
USA_NEW_JERSEY_DriversLicense_LEARNERS_PERMIT_2011
AUS_SOUTH_AUSTRALIA_DriversLicense_LEARNERS_PERMIT_2015
GHA_ALL_IdentificationCard_IDENTIFICATION_CARD_2019
USA_WASHINGTON_DriversLicense_LEARNERS_PERMIT_UNDER21_2018
USA_WASHINGTON_DriversLicense_LEARNERS_PERMIT_UNDER21_2017
USA_NEVADA_DriversLicense_LEARNERS_PERMIT_2021
IND_JAMMU_AND_KASHMIR_DriversLicense_DRIVERS_LICENSE_2014
NGA_ALL_IdentificationCard_IDENTIFICATION_CARD_2015
USA_FLORIDA_DriversLicense_LEARNERS_PERMIT_2017
USA_NEW_MEXICO_DriversLicense_PROVISIONAL_DRIVERS_LICENSE_UNDER21_2007
FRA_ALL_IdentificationCard_IDENTIFICATION_CARD_1994
AUS_NEW_SOUTH_WALES_DriversLicense_LEARNERS_PERMIT_2015
SWE_ALL_DriversLicense_DRIVERS_LICENSE_2013

Incode ID

New Phone Selector UI – update is done
Incode ID – improvement - Show CURP field when ID is INE

2022 Dec 22

Onboarding – Web/ID capture frame is frozen in horizontal position when user uses manual capture – correction is done
Onboarding - Remove ability to select/change region from the web flow – change is made
Onboarding - Web/SMS OTP can't paste OTP from message to the webflow – correction is done
Onboarding/ID capture - layout breaks when user switch to vertical screen during "Inspecting" screen – correction is done
Server/Onboarding - eKYC | Address is not auto - populated when source is Document – correction is done

Dashboard

Dashboard - Sessions – improvement - Adding tooltips for the Incode tests as explanation
Dashboard - improvement - Deletion of user by phone number is moved to dashboard – admin users can delete any person by phone number from database
Dashboard/Onboarding – improvement - Added option in PoA module to not skip PoA capture
Dashboard - Sessions – improvement - Adding new tab “video” to separate Documents and Videoselfie
Dashboard – [eKYC] Dashboard – Just one default provider to stay in module – correction is done
Dashboard – improvement - Add loading and empty states to Users page
Dashboard/Configuration - improvement - ClientId sent in Web Hook payload
Dashboard – improvement - Rename Digital Signature Module within Omni to Electronic Signature
Dashboard - Signature documents are added to the Identity – correction is done
Dashboard - improvement – Added session info to CSV Export From Dashboard
Dashboard – improvement - Cross check for birthdate – Mexican IDs – correction is done
Dashboard – improvement for US DL - Ability to determine if Drivers License is a "Real ID" and was issued by a State that participates in DLDV
Server/Dashboard - Custom Watchlist – improvement - Add deviceFingerprint field to our Watchlist and filter option (Device hash)
Server/Dashboard – improvement - Added option in flow module setting to copy flow from demo to saas
Server - No eKYC section for newly created flows – correction is done
Server – improvement - Validate if the captured CPF is constructed properly (for Brazilian IDs)
Server - Problem with auto - approve on finish - status call (when rule engine is turned on) – correction is done
Server - Scraping V1 - Ine connection error for valid IDs – correction is done
Server - "sessioStatus" field for "omni/add/back - id" API response to be added – correction is done
Server - Check why gov validation is failing for ID where check was being approved before – correction is done for Colombian IDs

Incode ID

IncodeID || Wallet/Email change doesn't working - send/verification - otp request got status 500 – correction is done
Incode ID || Update Email OTP Template – update is done

ID templates

USA_NEW_YORK_IdentificationCard_IDENTIFICATION_CARD_2018
USA_DELAWARE_IdentificationCard_IDENTIFICATION_CARD_UNDER21_2010
USA_OKLAHOMA_IdentificationCard_IDENTIFICATION_CARD_UNDER21_2020
USA_NEBRASKA_IdentificationCard_IDENTIFICATION_CARD_UNDER21_2017
DNK_ALL_ResidenceDocument_RESIDENCE_PERMIT_2010
USA_WEST_VIRGINIA_IdentificationCard_IDENTIFICATION_CARD_UNDER21_2011
MEX_ALL_ResidenceDocument_PERMANENT_RESIDENCE_CARD_2001
USA_COLORADO_DriversLicense_LEARNERS_PERMIT_2022
USA_COLORADO_DriversLicense_DRIVERS_LICENSE_UNDER21_2022
PAK_ALL_IdentificationCard_IDENTIFICATION_CARD_2012
USA_VERMONT_IdentificationCard_IDENTIFICATION_CARD_2013
USA_WISCONSIN_IdentificationCard_IDENTIFICATION_CARD_2012
USA_WASHINGTON_IdentificationCard_IDENTIFICATION_CARD_2010
USA_WISCONSIN_IdentificationCard_IDENTIFICATION_CARD_UNDER21_2012
BRA_ALL_FederalID_IDENTIFICATION_CARD_2019
BRA_ALL_FederalID_IDENTIFICATION_CARD_2018
BRA_ALL_Other_WORK_AND_SOCIAL_SECURITY_REGISTRY_2010
VEN_ALL_IdentificationCard_IDENTIFICATION_CARD_2000
VNM_ALL_IdentificationCard_IDENTIFICATION_CARD_1999
VCT_ALL_Passport_NATIONAL_PASSPORT_2016

2022 Dec 09

Onboarding - Not centered selfie capture - correction is done for desktop platform
Onboarding - bug_web - Horizontal capture frame is broken - correction is done
Onboarding – web - Selfie preview is cut off – correction is done
Onboarding – web - Selfie screen is blank on < IOS 14.3 - correction is done
Onboarding - OTP should be 6 alphanumeric characters instead numeric – correction is done
Onboarding - omni/onboarding - url API to return optimized launcher app – new approach added for qr onboarding flow

Dashboard

Dashboard - User Consent module - Removing Title and Text displays broken content instead of default one - correction in dashboard
Dashboard - Custom Fields module - Blank screen when module is just added, without selecting any configuration – correction in dashboard
Dashboard - Add 'sessionTtlInMinutes' field on Flow – new feature in dashboard - added – if set session will expiry if its not completed
Dashboard - User consent message is set to default after latest release – correction for older flows
Dashboard - Image modal to tsx – improvement is done, all modals are the unified after refactor to typescript
Dashboard – Users section - Once a user uses an one email, he cannot create another user with the same email – correction is done
Dashboard – dynamo db env - Identities - "Name" and "Birthdate" filter options do not work – correction is done
Dashboard - Configuration section | User is able to save a Field for 'Custom Fields' without any name – correction in dashboard
Server – Bug, INE scrapping response when CIC of ID is hidden – correction is done
Server - Remove influence of government validation in RENAPO check when curp module is added – correction is done
Server - Dashboard_sessions/Export CSV/Sessions didn't exported to CSV – correction is done when user does filter by name and download csv
Server - Special character extraction for OCR name – correction is done for special characters
Server - Gov Validation shows Personal ID check N/A that causes total score to be decreased for 15p – correction is done for gov validation module
Server - Do not allow creation of identity when face template is not generated – correction is done
Server - getScore returns error 400 when letter 'e' is used for number of seconds in ID Validation module config – improvement in validation is done
Server – CSV - Changes on Dashboard Columns and content displayed – correction is done and and provided backward compatibility
Server - Use deep model as default in 1toN – improvement is done to 1-N matching for more precise results
Server - OCR Issued with several IDs – correction is done for DLs: AUT, GBT, NOR, IRL, SVK, FRA.
Server - Peru ID 2020_ there are no spaces in address and there is additional space in Birth place – correction is done
Server/ML - PoA month must be in 1..12 issue in response - correction is done in response
Server - INE QR cannot be read, but in another session with the same model of INE can be read. - correction is done
Conference - Queue Optimization – refactor is done to have better performance of the system in terms of speed and stability

Incode ID

Update T&C and Privacy Notice documentation in fanliga.mx landing page – update is done
Update spanish text in Privacy Center for Privacy Policy – update is done

ID templates
Added support or got fixes for:

PHL_ALL_DriversLicense_DRIVER_LICENSE_2017
USA_OKLAHOMA_DriversLicense_LEARNERS_PERMIT_UNDER21_2020
USA_SOUTH_CAROLINA_DriversLicense_LEARNERS_PERMIT_2017
USA_NORTH_CAROLINA_DriversLicense_PROVISIONAL_DRIVERS_LICENSE_UNDER21_2015
USA_CONNECTICUT_DriversLicense_LEARNERS_PERMIT_UNDER21_2017
USA_KENTUCKY_DriversLicense_DRIVERS_LICENSE_UNDER21_2019
USA_TENNESSEE_DriversLicense_LEARNERS_PERMIT_UNDER21_2011
USA_VIRGINIA_DriversLicense_LEARNERS_PERMIT_2018
USA_SOUTH_DAKOTA_DriversLicense_LEARNERS_PERMIT_2018
USA_NORTH_CAROLINA_DriversLicense_LEARNERS_PERMIT_2015
USA_WYOMING_DriversLicense_LEARNERS_PERMIT_UNDER21_2020
USA_WYOMING_DriversLicense_DRIVERS_LICENSE_UNDER21_2010
USA_SOUTH_DAKOTA_DriversLicense_LEARNERS_PERMIT_UNDER21_2018
USA_ARIZONA_DriversLicense_LEARNERS_PERMIT_2014
USA_NORTH_CAROLINA_DriversLicense_LEARNERS_PERMIT_UNDER21_2015
USA_ALASKA_DriversLicense_LEARNERS_PERMIT_UNDER21_2019
USA_OREGON_DriversLicense_LEARNERS_PERMIT_UNDER21_2018
USA_VERMONT_DriversLicense_LEARNERS_PERMIT_2019
PHL_ALL_TaxIdentification_TAX_IDENTIFICATION_2021
USA_WEST_VIRGINIA_DriversLicense_LEARNERS_PERMIT_2020