Platform Release Notes 2026

Release notes are originally published along with the Demo release and updated for the SaaS release. Anything added for the SaaS release is marked with an "Update" tag. Releases that happened earlier in the year are organized into drop-downs at the bottom of the page. Use the menu on the right to navigate to any of those sections.

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Click here for release notes from previous years.

2026 March 9

Demo: 2 March 2026 | Production: 9 March 2026

Release Highlights

Damaged ID Check

There is a new check when validating an ID that looks for physical damage to the document as part of the verification. Physical damage can include severe creases or fading, cuts, and tears.

This check is enabled by default in the ID Validation module in Workflows and Flows using the Damaged ID check setting.

The outcome of this check is displayed in the ID Quality Tests section of the single session view. The outcome of the check does not directly impact the overall score, but damage may prevent proper OCR or security feature validation. To reject or review sessions that fail the Damaged ID check, set up a rule via Verification Rules.

Dashboard

Enhancements

  • The Escalations table has been reordered to display the most relevant information first. You can also now reorder the columns yourself to customize your view. Any changes you make are saved for your user and persist after a log out.
  • Updated three-dot menus throughout Dashboard to align with the updated look and feel of other menus.
  • Multiple accessibility improvements, including adding the proper heading role to headings and improving the contrast of colors on notification banners.
  • Improved filtering capability for Identities and Authentications pages, making it easier to locate specific entries.

Flows and Workflows:

  • There is a new setting under Deepsight in Flow and Workflow settings to include trust checks in scoring. Trust checks include device trust, behavioral trust, and camera trust. When Deepsight is enabled for the Flow or Workflow, this setting is automatically enabled as well but can be turned off. This allows you more granularity and control of how Deepsight functions in the Flow or Workflow.

Modules:

  • When building a Flow, Watchlist Business is no longer nested under the eKYB module and can now be used and configured separately. When Watchlist Business is added without eKYB, the configuration options for Business Name and Business Country default to Input. In Onboarding, these fields accept user input rather than using the eKYB data. This update will be made to Workflows in a future release.
  • When the eKYC module is configured with the Enable Email Risk setting or if the Source is set to Email Risk 1, the Email field is required during the Onboarding journey. Otherwise, the field is optional.
  • eKYC modules with the UK as the country have a new source option: UK Voter Register. This source focuses on address verification based on the user’s voter registration information.
  • Updated the eKYC module configuration in Workflows and Flows so all fields are available and presented consistently. This aligns the experience and functionality across Workflows and Flows.
  • Improved the experience for configuring eKYC modules in Flows and Workflows by moving Countries into a drop-down separate from Sources. With growing country and source support, this improved experience allows you to see countries and sources that can be configured together with more clarity.
  • The eKYC module now supports auto-fill using data extracted from the ID. You can enable this in any or all of the eKYC module configuration field drop-downs by selecting Auto-fill from ID (OCR). This option enhances the user experience by allowing them to not have to manually re-enter data they already submitted via their ID.
  • In the Face Capture module, you can now set Image Quality Severity to Ultra High. This highest level ensures image processing can produce the most accurate results because it requires exceptional image quality.
  • The User Consent module has been deprecated. Depending on your configuration, it may no longer be visible in the modules list. Any existing uses of User Consent are marked with a deprecated tag to prevent further use. You should use the Data Sharing Consent module in any future Flows or Workflows, as well as to replace existing instances of User Consent.

Fixes

  • Fixed an issue in the Workflow builder that did not allow nodes to be reconnected after a condition was deleted.
  • Fixed an issue for accessibility where the focusable order of items inside the Workflow structure did not match the functional order.
  • Fixed an issue that caused the Image Quality check to not display in the single session view when it was enabled. Now, the check is displayed on the Face Recognition tab.
  • Fixed an issue that caused Video Selfie recordings of Front ID, Back ID, or Selfie to freeze or display a black screen at the end of the recordings when Deepsight is enabled on the Flow or Workflow.

Web App (Onboarding)

Enhancements

  • For eKYC and eKYB modules with the UK as the country, the State field has been removed from the address collection screen in Onboarding, as the UK does not have states.
  • For eKYB modules with Mexico as the country, the only available fields in Onboarding are Business Name, Postal Code, and Tax ID. All other fields have been removed from this screen for cross-platform consistency.

Accessibility:

  • The entire Face Capture experience is usable and compatible with screen readers and keyboard navigation.
  • Improved accessibility for ID Capture UXv2 in Web implementations.

Fixes

  • Fixed an issue in OAuth2 Secured Onboarding Flows/Workflows where users could get stuck on the authorization page even after onboarding completed, and the resulting Session could show an UNKNOWN score. This fix ensures the authorization service polls /authorization/status until a final state before proceeding to verify authentication and redirect back with the result.
  • Removed a confusing and incorrect error statement that appeared after a failed Passport scan.
  • Fixed an issue where the Manual upload ID capture setting in the ID Capture module in a Workflow did not trigger the on-screen upload option for the Onboarding user.

Server

Enhancements

  • Added a mitigation for observed fraudulent behavior using Mexico INE documents.
  • Selfie verification is now available in Government Validation for Brazil and South Africa.
  • Added the following subtypes to distinguish Columbian Cédula de Extranjería: RESIDENTE , MIGRANTE, TEMPORAL, and VISITANTE.
  • occlusionSeverity is now returned in Flow and Workflow FETCH endpoints along with isOcclusionEnabled.
  • isQualityCheckEnabled and qualityChecksSeverity are returned in Flow and Workflow FETCH endpoints based on the configuration of the Image Quality check in the module.
  • Added optional configuration to set a reverification period. This period would define how long an Authentication is valid before requiring a new Onboarding session. Contact your Incode representative if you are interested in this configuration.
  • Added optional configuration to not store PII data on unsuccessful 1:N Authentications. Contact your Incode representative if you are interested in this configuration.
  • One-time password (OTP) cooldown time is now set to 30 seconds. This means the user must wait a minimum of 30 seconds before requesting a new OTP Authentication code.
  • Updated SMS notification service to use the region code instead of the country code for rate limiting. This helps to better identify SMS messages from countries that use the same country code.
  • Optionally, the Web SDK response can now include a new boolean field, id_quality_attempt_approved. This field gets its value from a backend readability score. When enabled, this value can be used to adjust how the SDK evaluates ID image quality. The readability score is only relevant for Mexican documents; for any other documents, the field is not returned.
  • Implemented logic that prevents the first and last names extracted from the ID capture from being overwritten by custom fields.
  • Added support for the IdentityAfrica provider for Kenya eKYB checks. This expands coverage for customers running Kenya business verification.

Workforce:

  • Added support for OAuth 2.0 Client Credentials B2B integrations to enable the use of Omni Onboarding Flows.
  • Transferred Workforce verification functionality to Omni.
  • Transferred Workforce integration ID to the omni/start endpoint to enable claim matching and eventually determine webhook configuration.
  • Added four new webhooks to assist with migration to Dashboard: session started, session failed, session succeeded, and session pending review. By design, device data is not available with the session start event.

Fixes

  • Fixed an issue where the expiration threshold was not applied to secondary ID scans.
  • Aligned the user experience between Flows and Workflows when using Deepsight.
  • Fixed login issues for users with the Helpdesk or Recruiter role.
  • Fixed an issue with bearer tokens being used after OAuth2 Secured verification.

ML

Improvements for region-based OCR:

  • Improved OCR consistency for cases using region-based templates. This improvement provides more consistent and reliable extracted fields, reducing mismatches avoiding unexpected OCR differences across environments or processing paths.
  • Region-template-based OCR can now return image-based outputs for supported document templates.

ID Templates

New Document Support

New Classification:

Argentina

  • DriversLicense / DRIVERS_LICENSE / 1959

New ID support:

Argentina

  • DriversLicense / DRIVERS_LICENSE / 2022
  • DriversLicense / DRIVERS_LICENSE / 2023
  • Passport / NATIONAL_PASSPORT / 2026

Antigua and Barbuda

  • MedicalCard / MEDICAL_BENEFITS_CARD / 2021

Burkina Faso

  • TravelDocument / CONSULAR_CARD / 2022

Belize

  • DriversLicense / DRIVERS_LICENSE / 2023

Colombia

  • IdentificationCard / DIPLOMATIC_IDENTIFICATION_CARD / 2023

Ghana

  • IdentificationCard / IDENTIFICATION_CARD / 2024

Guinea

  • DriversLicense / DRIVERS_LICENSE / 2023

Mexico

  • Military / MILITARY_CARD / 2023
  • Guerrero:
    • DriversLicense / DRIVERS_LICENSE / 1954
  • Sonora:
    • DriversLicense / DRIVERS_LICENSE / 2017

Nigeria

  • IdentificationCard / IDENTIFICATION_CARD / 2012

Peru

  • DriversLicense / DRIVERS_LICENSE / 2022

Sweden

  • IdentificationCard / IDENTIFICATION_CARD / 2000

United States of America

  • Montana:
    • DriversLicense / DRIVERS_LICENSE_UNDER21 / 2025
    • IdentificationCard / IDENTIFICATION_CARD / 2025
  • North Carolina:
    • VoterIdentification / VOTER_IDENTIFICATION_CARD / 2023

Changes to Existing Templates

Feature update:

Colombia

  • ResidenceDocument / IMMIGRATION_CARD / 2014 r5

  • ResidenceDocument / IMMIGRATION_CARD / 2015 r2

ID Classification improvement:

Brazil

  • FederalID / IDENTIFICATION_CARD / 2019 r8

ID OCR extraction improvement:

India

  • Andhra Pradesh:
    • DriversLicense / DRIVERS_LICENSE / 2010 r1

Mexico

  • Guerrero:
    • DriversLicense / DRIVERS_LICENSE / 19985 r1

Panama

  • Passport / NATIONAL_PASSPORT / 2019 r2

United States of America

  • Montana:
    • DriversLicense / DRIVERS_LICENSE_UNDER21 / 2025 r1 - Age Assurance

Sensitive PII redaction:

Germany

  • IdentificationCard / IDENTIFICATION_CARD / 2021 r4 - Redact
  • Passport / NATIONAL_PASSPORT / 2017 r5

China

  • Hong Kong:
    • ResidenceDocument / PERMANENT_RESIDENT_IDENTITY / 2018 r3 - Redact

United States of America

  • Montana:
    • DriversLicense / DRIVERS_LICENSE_UNDER21 / 2025 r1 - Age Assurance
    • IdentificationCard / IDENTIFICATION_CARD / 2025 r1 - Age Assurance

2026 February 23

2026 February 23

Demo: 12 February 2026 | Production: 23 February 2026

Dashboard

Enhancements

  • Multiple accessibility enhancements, including improvements to the order of focusable items, drag-and-drop features, button and modal dialog labels, and removed alt text for images that are purely decorative but don’t enhance understanding.
  • You can now export user information from Dashboard. Clicking Export to CSV on the Users page downloads a .csv file containing each user’s name, phone, type (role), email, and permissions (if available). This behavior also triggers an audit log entry called USERS_REPORT_GENERATED.
  • In Dashboard Configuration, the Directory Settings tab has been renamed to Claims Settings.

Flows and Workflows:

  • The legacy Workflows UI has been deprecated and removed from Dashboard. The new and improved UI is now the only option. Refer to the Workflows documentation if you need help navigating the new experience.

Modules:

  • There is a new Advanced Phone Number Risk check that delivers enhanced risk signals for phone number-based verification.
    This check includes all capabilities of the existing Phone Number Risk module: global phone number support, active line validation, fraud activity signals, and a risk score based on observed activity. In addition, Advanced Phone Number Risk includes checks for recent porting activity, previous and current carrier information, timestamps for when the number was identified in data breaches and first seen in our data partner network, associated social media platforms, and an overall confidence score that reflects the trustworthiness of the phone number. When this check is run in a session, the single session view includes a section for Advanced Phone Number Risk to display results.
    This is currently configurable using the eKYC module in Flows, with Workflows planned for a later release.
  • There is a new setting for Deepsight called Ignore missing metadata. When enabled, no metadata is included in the request, and it does not affect scores. This setting is intended for use with the API integration, not with Incode’s capture methods. You can enable this setting in the Face Capture, Face Authentication, and ID Capture modules. Deepsight requires additional licensing. Contact your Incode representative for more information.
  • Aligned the design of configuration for the Forms and Data Entry module between Flows and Workflows to provide a consistent experience.

Workforce only:

  • There is a new page in Dashboard called Directory Information. This page allows you to see all directories that are set up displayed in a table. You can click into each listed directory to view the directory profile.

Fixes

  • Fixed an issue with Identities permissions that allowed users without the correct permissions to see the Identities tab.

Flows and Workflows:

  • The Redirect Desktop attempts to Mobile setting is enabled by default when creating a new Flow or Workflow.
  • Previously, saving a Workflow with the OAuth2 Secured (web only) setting enabled would reset the toggle to the off position. Now, this setting is preserved when enabled.
  • The Allowed devices setting in Workflows is intentionally enabled without the ability to turn it off. This setting is required for the user to be able to go through the Workflow.
  • UI fix: In Workflow settings, the Session timeout expiration unit of time (minutes) was not visible on the screen.
  • UI fix: Added a tooltip to the OAuth2 Secured copy icon in Workflows.

Web App (Onboarding)

Enhancements

  • Aligned the mandatory/optional status of address fields across configurations for the eKYB module for Brazil.
  • When a user attempts ID capture with an unsupported document in UXv2, the error screen now displays a list of supported documents.
  • The eKYB module has been migrated to UXv2.
  • Update Added validation for a taxId field in the onboarding flow for US KYB Advanced and US KYB Advanced+. The submitted taxId must be 9 digits. Any other format triggers an on-screen error.

Fixes

  • Fixed an issue where biometric consent was shown in the wrong order during Onboarding.
  • Fixed an issue that caused verification to fail immediately after QR scan when Phishing resistance was enabled in the Workflow settings. This setting is now working as expected.
  • Refined error handling for the Face Authentication module to be more specific.
  • Fixed an issue with the ID capture UI on desktop.
  • Aligned the mandatory/optional status of address fields across configurations for the eKYC module for USA.
  • Update Fixed an issue that caused Video Selfie to get stuck on the processing screen if the face in the video didn’t match the face in previous onboarding steps. Now, the Video Selfie face capture can be tried again up to 3 attempts.

Server

Highlights

SMS Attack Mitigation:

We have introduced a comprehensive set of security enhancements to strengthen protection against SMS-based attacks while maintaining reliable message delivery for legitimate users.

These improvements include:

  • Pre-send phone number risk validation: Phone numbers are validated for risk before sending SMS or OTP messages, and rate limiting with configurable cooldown periods prevents automated attacks. These enhancements protect against abuse while maintaining reliable message delivery, ensuring a safer, more secure verification experience for legitimate users.
  • Consistent rate limiting across all SMS-sending endpoints: Enhanced security across all SMS-sending endpoints by implementing consistent rate limiting and validation, helping protect against automated SMS-based attacks while ensuring reliable message delivery for legitimate use cases.
  • Configurable cooldown periods between OTP requests: This feature introduces configurable delays between OTP requests to the same phone number, helping protect against SMS-based attacks while maintaining a smooth user experience.
  • SMS-based desktop-to-mobile redirects disabled by default for new organizations: This enhances security for new organizations by disabling SMS-based desktop-to-mobile redirects by default to reduce exposure to SMS-related attacks. Controlled opt-in is available.

Together, these enhancements significantly reduce exposure to SMS abuse and automated attacks, while preserving a smooth and secure verification experience.

Enhancements

  • Improved the visibility of watermarking on document images.
  • Updated QR code parsers for Panama and Chile to better handle special characters in documentNumber response data.
  • Improved barcode parsing for addresses from British Columbia documents. Now, the full address is returned from the front of the ID, while structured fields are parsed from the barcode and returned as separate address fields.
  • The GET /omni/finish-status endpoint now includes a deprecation notice, signaling a transition to the POST /omni/finish-status method for data modification operations. This prepares integrations for upcoming changes that will enhance security and align with REST API best practices.
  • Image quality checks now run consistently during both Face Capture and Face Authentication, providing real-time feedback and scoring aligned with other face attribute validations for a more reliable and seamless verification experience.
  • Added support for Nigeria as a government validation provider, expanding identity verification options and enabling more comprehensive compliance capabilities for regulated workflows.
  • Face Authentication now includes configurable scoring rules based on overall authentication confidence values, giving administrators enhanced control over verification thresholds and enabling more precise security policies tailored to their risk tolerance and use case requirements.

Fixes

  • Fixed an issue with an invalid/unauthorized key that was causing /omni/incode-id/send-otp and /omni/send/sms-otp to fail to send the SMS with OTP to the user.
  • Fixed an issue that caused document expiration tolerance to not be applied.
  • Fixed an issue with ID Validation that caused Deepsight to not run with digital IDs. Deepsight requires additional licensing. Contact your Incode representative for more information.
  • Fixed an issue that caused ID Verification checks to fail with digital IDs. This fix ensures accurate validation results and improved reliability for identity verification workflows.
  • Addressed a vulnerability related to temporary password handling during account creation, ensuring sensitive credentials are better protected throughout the user provisioning process to enhance account security.
  • Refined logic for taxID verification in US KYB sessions as well as error handling for when a session returns an unverified taxId.
  • Update When a user is blocklisted in a custom watchlist based on multiple identifiers, the system now includes Face as one of the blocklist matching factors. This ensures more accurate custom watchlist scores.
  • Update Fixed an issue that caused OCR values that were redacted from the document image to still be displayed in single session view.

Machine Learning

  • Update Deployed several new models for Deepsight. These models introduce the following:
    • Reduced compute time
    • Improved results after applying postprocessing operations on images
    • Increased defense against internally-created synthetic images
    • Improved recall for both Corrupted and Good depth maps
    • Updated API Response that includes outputs from DepthQualityModel
  • Update Updated SDK and API models for face processing. These models detect hyperrealistic 3D masks with more accuracy and have minor threshold adjustments.

ID Templates

New Document Support

Philippines

  • IdentificationCard / SSS_ID_CARD / 2025

Changes to Existing Templates

The following document was updated for ID Classification improvement:

Sri Lanka

  • DriversLicense / DRIVERS_LICENSE / 2011 R1

The following documents were updated for OCR extraction improvements:

Argentina

  • IdentificationCard / IDENTIFICATION_CARD / 2023 r2

Brazil

  • ResidenceDocument / MIGRATORY_REGISTER / 2012 r3

Panama

  • IdentificationCard / IDENTIFICATION_CARD / 2010 r4
  • ResidenceDocument / PERMANENT_RESIDENCE_CARD / 2015 r3

Saudi Arabia

  • IdentificationCard / IDENTIFICATION_CARD / 2010 r2
  • IdentificationCard / IDENTIFICATION_CARD / 2013 r1

United States of America

  • Alaska
    • Other / IDENTIFICATION_CARD / 2023 r1
  • Arizona
    • DriversLicense / LEARNERS_PERMIT / 2023 r1
  • Pennsylvania
    • DriversLicense / DRIVERS_LICENSE_UNDER21 / 2017 r2
  • Tribal Identification Cards
    • TribalIdentification / TRIBAL_IDENTIFICATION_CARD / 2006 r1

2026 February 9

2026 February 9

Originally titled2026 February 5

Demo: 29 January 2026 | Production: 9 February 2026

Dashboard

Enhancements

  • Accessibility improvements, including accurate alt text for images and labeled modal dialogs.
  • Update The Executive with Custom Permissions role now includes a permissions option for Escalations. This permission allows users to view the Escalations tab and its content. The separate Sessions permission is still needed to view any Sessions associated with an Escalation.

Workflow and Flow Configuration and Settings:

  • In Flow settings, you can now granularly enable or disable Risk AI Agent for available countries. For Workflows, you can accomplish this by adding a condition to look for the country code on the ID. Currently, Risk AI Agent supports Colombia, Mexico, and the United States. Risk AI Agent requires additional licensing. Contact your Incode representative for more information.
  • You can now configure conditions related to Deepsight after the Face Authentication module in a Workflow.

Fixes

  • Fixed an issue that caused an error to display when a custom node was added to the canvas in the new Workflow builder.
  • Fixed an issue where users who updated their email were unable to log in.
  • Update Added and improved tooltips for the Document Capture module in Workflows.

Web App (Onboarding)

Enhancements

  • Updated the design of the screen a user sees at the beginning of Onboarding.

Fixes

  • Fixed a bug that caused a “Something went wrong” error screen to display even though the operation was successful.
  • Fixed an issue where the customization was not working for some text on the Onboarding launch screen.
  • Update Aligned the mandatory/optional status of address fields across configurations for the eKYB module for USA.

Server

Enhancements

  • Improved matching for business names that contain characters with accents as well as entities such as additional spaces or dots in the eKYB module for Mexico.
  • Added the left half as a new region of interest for the following templates:
    • NGA|ALL|TravelDocument|CONSULAR_CARD|2017
    • BGD|ALL|IdentificationCard|IDENTIFICATION_CARD|2006
  • Update Historically, the system automatically added a 1 after the country code (+52) for Mexican phone numbers to ensure consistency with phone number formats. Starting with this release, if a Mexican phone number has a 1 after the country code (+52 1), the 1 is removed prior to sending the SMS to ensure compatibility with the SMS provider. The system will continue to store and display the number with a 1. This change affects the add/phone endpoint.
  • Update SMS messages sent via API are now limited to 160 characters. Currently-effected endpoints include /omni/add/phone and /omni/organization/{{orgId1}}. Any messages sent with more than 160 characters will fail until the text is shortened.

Fixes

  • Refined redaction and watermarking capabilities on Sessions with errors. When a document fails classification or is an unknown document type, the image is fully redacted. When classification is successful but some other error is returned, the image is redacted and watermarked according to the requirements of the document type. You can enable watermarking in the ID Capture module.

Machine Learning

This release introduces overall improvements across identity verification and fraud prevention, including higher accuracy in liveness checks, enhanced detection of fake and altered documents, better recognition of damaged IDs, expanded document coverage for key markets, and more advanced AI-driven risk assessment for improved decision-making.


ID Templates

New Document Support

Argentina

  • DriversLicense / DRIVERS_LICENSE / 1960
  • DriversLicense / DRIVERS_LICENSE / 1961
  • DriversLicense / DRIVERS_LICENSE / 1963
  • DriversLicense / DRIVERS_LICENSE / 2005
  • DriversLicense / DRIVERS_LICENSE / 2020

India

  • Chhattisgarh
    • DriversLicense / DRIVERS_LICENSE / 2023
  • Nagaland
    • DriversLicense / DRIVERS_LICENSE / 2018
  • IdentificationCard / DIPLOMATIC_IDENTIFICATION_CARD / 2023

Kazakhstan

  • DriversLicense / DRIVERS_LICENSE / 2005

Mali

  • Passport / NATIONAL_PASSPORT / 2025

Mexico

  • Guerrero
    • DriversLicense / DRIVERS_LICENSE / 1985
  • Military / MILITARY_CARD / 2018
  • Other / DIGITAL_CURP_CERTIFICATE_FOR_FOREIGNERS_PDF / 2026

Nepal

  • DriversLicense / DRIVERS_LICENSE / 2007

Peru

  • DriversLicense / DRIVERS_LICENSE / 1889
  • ResidenceDocument / RESIDENCE_PERMIT / 2000

Portugal

  • ResidenceDocument / RESIDENCE_PERMIT / 2024

Seychelles

  • DriversLicense / DRIVERS_LICENSE / 2016

Somalia

  • IdentificationCard / IDENTIFICATION_CARD / 2016

South Sudan

  • DriversLicense / DRIVERS_LICENSE / 2023
  • IdentificationCard / IDENTIFICATION_CARD / 2024

Trinidad and Tobago

  • Permit / WORK_PERMIT / 2024

United States of America

  • TribalIdentification / TRIBAL_IDENTIFICATION_CARD / 1845
  • TribalIdentification / TRIBAL_IDENTIFICATION_CARD / 1849
  • TribalIdentification / TRIBAL_IDENTIFICATION_CARD / 1851

Vietnam

  • DriversLicense / DRIVER_LICENSE / 2025

Changes to Existing Templates

Ecuador

  • IdentificationCard / IDENTIFICATION_CARD / 2020 - Specific field improvements: documentNumber

Mexico

  • Tlaxcala
    • DriversLicense / DRIVERS_LICENSE / 2022 - Template improved in general

2026 January 26

2026 January 26

Demo: 19 January 2026 | Production: 26 January 2026

Dashboard

Highlights

Updated Workflow Builder:

The Workflow builder has been updated with a new look and feel. Key changes include:

  • Modules, processes, and conditions are always visibly accessible from the canvas
  • All modules and processes can be previewed on hover
  • Drag-and-drop functionality
  • Ability to connect or disconnect nodes to adjust Workflow paths
  • Root node flexibility
  • Visual and design consistency with other aspects of Dashboard

The new UI is enabled by default. You can temporarily revert to the old UI by clicking Switch to Old UI on the Workflows page. This option will continue to be available for a few weeks to help with the transition to the new experience.

Enhancements

  • Multiple accessibility improvements, including accurate alt text on images, labeling and formatting of screen elements, and increased contrast.

Single Session View:

  • Submission Method:
    There is a new field called Submission Method in the ID OCR section of the single Session view. Values for this field can be Captured Document, Uploaded File, or Imported Credential.
  • Added a column for Document Attributes to the CSV export from the single Session view. This is already in place in the CSV export from the Sessions list.

Workflow and Flow Settings and Module Configuration:

  • In Workflow and Flow settings, radio buttons and checkboxes have been replaced with toggles. This aligns the visual and functional experience with other areas of Dashboard.
  • Strict Video Checks:
    There is a new configuration option in Face Capture and Face Authentication modules called Strict Video Checks. This setting determines whether the system should perform a crosscheck comparing the face from the video and the selfie. The option is only available when Deepsight Multi-Modal Intelligence is set to Single frame + Depth + Video. Deepsight requires additional licensing. Contact your Incode representative for more information. This setting is available for both Workflows and Flows.
  • OAuth2 Secured:
    There is a new setting in Workflows and Flows called OAuth2 Secured. This setting can strengthen the security of the user journey against replay attacks in webflows. When enabled, a redirect URL is required for the Workflow or Flow to save. The OAuth clientid is saved in the configuration settings for future reference.
  • Enable SNA verification:
    There is a new configuration option in the Phone Number Input module called Enable SNA verification. This setting uses Silent Network Authentication (SNA) as an alternative to SMS OTP verification. Enabling SNA can improve security, reduce user friction, and lower operational costs associated with SMS delivery. This setting is available for both Workflows and Flows.
  • Asynchronous Modules:
    Workflows now support asynchronous modules with improved clarity and control. When you add an async module to a Workflow, the system provides clear guidance and validation to ensure each async path includes the required Async Resolution step. This enables smoother background processing while end users complete their Onboarding journey. See also the Asynchronous Modules entry in Web App enhancements.
  • Removed unused and deprecated modules from Flows, including Stadium Selector and Generate QR.

Fixes

  • Added missing configuration options for face recognition checks such as mask, lenses, and hat validation to the Video Selfie module in Workflows.
  • Updated the tooltip description for the ID Already Used check in single Session view to provide a clearer understanding of what the check looks for.
  • Updated error messaging for mutually-exclusive settings in Workflow and Flow configuration.
  • Update Fixed an issue with logins for Workforce Dashboard users.

Web App (Onboarding)

Enhancements

  • Asynchronous Modules:
    Users can now complete the Onboarding flow without needing to wait for asynchronous module results. The system allows the user to move on to the next step in Onboarding while the previous step renders its result in the background. This reduces time spent on loading screens, increasing user satisfaction and Onboarding completion rates. See also the Asynchronous Modules entry in Dashboard enhancements.
  • Added analytics tracking for the Digital ID PDF upload feature. These analytics help monitor user behavior, success rates, and potential issues.
  • After the maximum capture attempts are met, a user can continue on to the next step in Onboarding rather than being presented with an error screen.
  • Age Assurance is now available with Workflows using UXv2.
  • During a selfie capture using the Face Capture module, when face occlusion checks are configured (lenses, mask, closed eyes) and the user is determined to have one of these elements, a specific error is shown directing them to uncover their face. Previously, a generic error was shown.
  • End users now see an "All data is encrypted" message during the ID capture process.
  • The ID Capture step in Onboarding now includes an updated Common Issues screen to help the user prevent problems like glare and blur in their capture.
  • If you have configured a custom field with the "date" type, the web app user is provided a date picker component rather than a text field.
  • Update The camera permission flow in Web has been redesigned to match the streamlined experience already available in our iOS and Android applications.

Fixes

  • Previously, when a Workflow was configured with the ID Validation and CURP Validation modules, the CURP capture screen would always show during the Onboarding Workflow. Now, the CURP capture screen is only shown when the CURP cannot be obtained from the OCR data. This issue and fix are specific to UXv2.
  • Previously, when using an iPad in landscape mode, the ID and Selfie Capture screens would remain white and not load. Now, iPads can load these screens regardless of device orientation.
  • Update Fixed an issue where autocapture wasn’t working on iPads after rotating the device from portrait to landscape.

Server

Enhancements

  • The system can now create rules using all address components. This allows for validation on the state from the address on the ID as well as the issuing state, which can differ.
  • An Identity created with a Columbian document will have a national ID number. This 6-10 digit number can be used as a hint in the Face Authentication module.
  • If a Workflow or Flow does not contain the Phone Number Input module, the user cannot use SMS or OTP and the phone number cannot be updated. This enhances SMS security and attack prevention. To allow for SMS or OTP in Onboarding, ensure the Phone Number Input module is added and configured to the relevant Workflows or Flows.
  • If QR Onboarding is enabled, any Onboarding-related SMS will not be sent.
  • When Age Assurance is enabled in Workflow or Flow settings, you cannot configure the Face Capture module with Enable face recording or the ID Capture module with Enable ID recording. Age Assurance also ensures any Deepsight recordings are deleted when the Session is complete. Deepsight requires additional licensing. Contact your Incode representative for more information.
  • Previously, configured face attributes, image quality, and liveness were not present in the result if they were not executed and face matching was marked as failed. Now, when these elements are configured but not executed, they are marked as unknown.
  • Enhanced the security and reliability of face login flows by adding support for liveness statistics endpoints in the Crypto service, ensuring seamless end-to-end encryption for biometric authentication processes.
  • Dashboard users can now access comprehensive eKYC attempt data, including both Incode-processed responses and raw third-party provider information through newly structured API endpoints.
  • Venezuelan ID expiration dates now correctly display the last day of the expiration month instead of the first day, accurately reflecting that documents remain valid throughout the entire month stated on the card.
  • A new Risk AI Agent processing node is now available in Workflows, enabling holistic evaluation of all session signals to deliver more accurate and intelligent decision-making. This node is optimized for placement at the end of workflows after ID validation, providing enhanced fraud detection capabilities for U.S.-based onboarding flows.
  • Video selfie scoring is now available and accurately evaluated at the time workflow conditions are processed. This enhancement ensures reliable video selfie validation and improves the accuracy of final workflow decisions, leading to more trustworthy identity verification outcomes.
  • When a Flow does not include the Face Match module but does have the Face Capture module, the Age Estimation result is available in Face Attributes rather than Face Recognition. This only applies if your system is configured for age estimation.
  • The system now allows duplicate email addresses in the same directory during synchronization while maintaining data integrity. When multiple records with identical email addresses exist in a directory, employee search operations will fail during claim matching, preventing ambiguous authentication scenarios and ensuring accurate identity verification. This enhancement is specific to Workforce implementations.
  • City matching for Tel Aviv, Israel has been enhanced to deliver more accurate results. Companies registered in Tel Aviv now receive exact city matches even when the official city name includes additional district information, improving overall data quality and match rate performance.
  • US KYB Sessions now clearly indicate the verification status of Ultimate Beneficial Owners (UBOs) with visual indicators, making it easier to identify valid ownership information at a glance.

Fixes

  • The Government Validation module can use a selfie captured from the Face Authentication module. Previously, it would only use a selfie from the Face Capture module.
  • Enhanced Custom Watchlist accuracy by correcting the device fingerprint logic, ensuring more reliable device matching and improved fraud detection across onboarding sessions.
  • Removed the unused authentications/generateImageUrl endpoint due to a vulnerability.
  • When a Session contains a selfie captured from a Face Authentication module and that Session or associated Identity is added to a custom watchlist, the watchlist record now contains the selfie image.
  • Face occlusion check results are now included in the overall score for Face Authentication.
  • Fixed an issue with full frame image rotation during ID preprocessing. This reduces potential errors and improves the overall quality of document capture.
  • The Government Validation module returns clearer statuses for US states that are not supported by AAMVA.
  • Update Fixed an issue so Sessions with Government Validation consistently return complete response data across all ID types. This improves data integrity and enables more accurate tracking and reporting for compliance workflows.
  • Update Fixed a bug where some fields were not displaying in analytics.

ID Templates

New supported templates

Argentina

  • DriversLicense / DRIVER_LICENSE / 1967
  • DriversLicense / DRIVERS_LICENSE / 1968
  • DriversLicense / DRIVERS_LICENSE / 1969

American Samoa

  • VoterIdentification / VOTER_IDENTIFICATION_CARD / 2023

Australia

  • Passport / EMERGENCY_PASSPORT / 2025
  • Capital Territory / IdentificationCard / AGE_CARD / 2014 - Only config file created for Data Collection
  • New South Wales / Other / FIREARMS_LICENSE / 2020 - Only config file created for Data Collection

Benin

  • Passport / NATIONAL_PASSPORT / 2024
  • TravelDocument / CONSULAR_CARD / 2022

Belize

  • ResidenceDocument / PERMANENT_RESIDENCE_CARD / 2025 - Only config file created for Data Collection

Brazil

  • FederalID / DIGITAL_IDENTIFICATION_CARD_PDF / 2024
  • FederalID / DIGITAL_IDENTIFICATION_CARD_PDF / 2025
  • FederalID / DOMESTIC_IDENTIFICATION_CARD / 1844
  • FederalID / DOMESTIC_IDENTIFICATION_CARD / 1845

China

  • Passport / DIPLOMATIC_PASSPORT / 2023

Ivory Coast

  • IdentificationCard / REFUGEE_IDENTIFICATION_CARD / 2020 - Only config file created for Data Collection

Democratic Republic of the Congo

  • DriversLicense / DRIVERS_LICENSE / 2018
  • TravelDocument / CONSULAR_IDENTITY_CARD / 2021 - Only config file created for Data Collection
  • TravelDocument / CONSULAR_IDENTITY_CARD / 2022

Comoros

  • IdentificationCard / IDENTIFICATION_CARD / 2020
  • ResidenceDocument / RESIDENCE_CARD / 2020 - Only config file created for Data Collection

Costa Rica

  • Passport / NATIONAL_PASSPORT / 2019

Denmark

  • DriversLicense / DRIVER_LICENSE / 2025
  • Greenland / DriversLicense / DRIVERS_LICENSE / 2024

Dominican Republic

  • TravelDocument / CONSULAR_CARD / 2022

East Timor

  • Passport / NATIONAL_PASSPORT / 2020 - Only config file created for Data Collection

Egypt

  • DriversLicense / INTERNATIONAL_DRIVING_PERMIT / 2021

Estonia

  • IdentificationCard / DIPLOMATIC_IDENTIFICATION_CARD / 2022
  • IdentificationCard / IDENTIFICATION_CARD / 2025 - Only config file created for Data Collection

Ethiopia

  • DriversLicense / DRIVERS_LICENSE / 2023 - Only config file created for Data Collection

Gabon

  • Visa / VISA / 2014

Georgia

  • ResidenceDocument / TEMPORARY_RESIDENCE_CARD / 2025 - Only config file created for Data Collection

Gibraltar

  • DriversLicense / DRIVERS_LICENSE / 2023

Guinea

  • VoterIdentification / VOTER_IDENTIFICATION_CARD / 2020 - Only config file created for Data Collection

Gambia

  • ResidenceDocument / RESIDENCE_PERMIT / 2015 - Only config file created for Data Collection

Greece

  • IdentificationCard / POLICE_IDENTIFICATION_CARD / 2020 - Only config file created for Data Collection
  • IdentificationCard / POLICE_IDENTIFICATION_CARD / 2025

Guyana

  • DriversLicense / DRIVERS_LICENSE / 2020 - Only config file created for Data Collection

Honduras

  • DriversLicense / DRIVERS_LICENSE / 2018 - Only config file created for Data Collection

Indonesia

  • DriversLicense / DRIVER_LICENSE / 2024

India

  • Arunachal Pradesh / DriversLicense / DRIVERS_LICENSE / 2023
  • Nagaland/ DriversLicense / DRIVER_LICENSE / 2020
  • Tamil Nadu / DriversLicense / DRIVERS_LICENSE / 2020

Interpol

  • Passport / PASSPORT / 2015 - Only config file created for Data Collection

Jordan

  • Military / MILITARY_CARD / 2022 - Only config file created for Data Collection

Japan

  • ResidenceDocument / SPECIAL_PERMANENT_RESIDENT_CERTIFICATE / 2024
  • Visa / VISA / 2024

Kosovo

  • IdentificationCard / IDENTIFICATION_CARD / 2008 - Only config file created for Data Collection
  • IdentificationCard / IDENTIFICATION_CARD / 2024
  • Passport / NATIONAL_PASSPORT / 2020 - Only config file created for Data Collection
  • ResidenceDocument / RESIDENCE_PERMIT / 2025

Kuwait

  • DriversLicense / DRIVERS_LICENSE / 2015 - Only config file created for Data Collection

Kyrgyzstan

  • DriversLicense / DRIVERS_LICENSE / 2020

Laos

  • IdentificationCard / IDENTIFICATION_CARD / 2025 - Only config file created for Data Collection

Mexico

  • DriversLicense / DIGITAL_FEDERAL_DRIVERS_LICENSE_PDF / 2025
  • Campeche / DriversLicense / DRIVERS_LICENSE / 2020 - Only config file created for Data Collection
  • CDMX / DriversLicense / DRIVER_LICENSE / 2025
  • Guerrero
    • DriversLicense / DRIVERS_LICENSE / 1896
    • DriversLicense / DRIVERS_LICENSE / 1897
    • DriversLicense / DRIVERS_LICENSE / 1899 - Only config file created for Data Collection
    • DriversLicense / DRIVERS_LICENSE / 1911
    • DriversLicense / DRIVERS_LICENSE / 1950
  • Quintana Roo / DriversLicense / DRIVERS_LICENSE / 2007
  • San Luis Potosi / DriversLicense / DRIVERS_LICENSE / 2025

Mauritius

  • IdentificationCard / IDENTIFICATION_CARD / 2025

Malaysia

  • DriversLicense / DRIVER_LICENSE / 2025

Nigeria

  • IdentificationCard / IDENTIFICATION_CARD / 1995
  • IdentificationCard / REFUGEE_IDENTIFICATION_CARD / 2019
  • TravelDocument / CONSULAR_CARD / 2017
  • TravelDocument / CONSULAR_CARD / 2025

Nepal

  • DriversLicense / DRIVERS_LICENSE / 2023

New Zealand

  • Cook Islands / DriversLicense / DRIVERS_LICENSE / 2025 - Only config file created for Data Collection
  • Niue/ DriversLicense / DRIVERS_LICENSE / 2020 - Only config file created for Data Collection

Pakistan

  • Khyber Pakhtunkhwa / DriversLicense / DRIVERS_LICENSE / 2023

Peru

  • DriversLicense / DRIVER_LICENSE / 1884
  • DriversLicense / DRIVERS_LICENSE / 1885
  • DriversLicense / DRIVERS_LICENSE / 2021
  • DriversLicense / DRIVERS_LICENSE / 2025 - Only config file created for Data Collection
  • Visa / VISA / 2024

Philippines

  • IdentificationCard / SSS_ID_CARD / 2025 - Only config file created for Data Collection
  • Military / MILITARY_CARD / 2020 - Only config file created for Data Collection
  • Military / MILITARY_CARD / 2021 - Only config file created for Data Collection
  • Other / GSIS_ECARD_PLUS / 2020

Puerto Rico

  • Other / FIREARMS_LICENSE / 2020

Republic of Chad

  • Military / MILITARY_CARD / 2020 - Only config file created for Data Collection

Romania

  • IdentificationCard / DIPLOMATIC_IDENTIFICATION_CARD / 2025

Saint Kitts and Nevis

  • IdentificationCard / IDENTIFICATION_CARD / 2015
  • IdentificationCard / IDENTIFICATION_CARD / 2016 - Only config file created for Data Collection

Samoa

  • DriversLicense / DRIVERS_LICENSE / 2023

Sierra Leone

  • IdentificationCard / IDENTIFICATION_CARD / 2020 - Engineering fix: personal number MRZ parsing

Slovakia

  • IdentificationCard / IDENTIFICATION_CARD / 2023

Somalia

  • Somaliland / DriversLicense / DRIVERS_LICENSE / 2020 - Only config file created for Data Collection

South Sudan

  • DriversLicense / DRIVERS_LICENSE / 2022 - Only config file created for Data Collection

Sudan

  • Passport / DIPLOMATIC_PASSPORT / 2020

Sweden

  • DriversLicense / DRIVERS_LICENSE / 2025

Thailand

  • IdentificationCard / IDENTIFICATION_CARD_FOR_FOREIGNERS / 2025

Togo

  • IdentificationCard / IDENTIFICATION_CARD / 2020
  • Passport / NATIONAL_PASSPORT / 2015 - Only config file created for Data Collection
  • ResidenceDocument / RESIDENCE_PERMIT / 2023 - Only config file created for Data Collection

Turkish Republic of Northern Cyprus

  • DriversLicense / DRIVERS_LICENSE / 2015 - Only config file created for Data Collection

Turkmenistan

  • Passport / NATIONAL_PASSPORT / 2025

Turks and Caicos Islands

  • IdentificationCard / NATIONAL_STATUS_CARD / 2022

Ukraine

  • IdentificationCard / DIPLOMATIC_IDENTIFICATION_CARD / 2020 - Only config file created for Data Collection

Uruguay

  • DriversLicense / DRIVER_LICENSE / 2019

United Kingdom

  • ResidenceDocument / RESIDENCE_PERMIT / 2010 - Only config file created for Data Collection

United States of America

  • Other / BIRTH_CERTIFICATE / 2011
  • DriversLicense / DRIVERS_LICENSE_UNDER21 / 2025
  • **Arizona **
    • Other / BIRTH_CERTIFICATE / 2020 - Only config file created for Data Collection
  • Colorado
    • DriversLicense / DRIVERS_LICENSE / 1994 - documentSeriesExpired enabled on template level
    • DriversLicense / DRIVERS_LICENSE_UNDER21 / 1994 - documentSeriesExpired enabled on template level
    • IdentificationCard / IDENTIFICATION_CARD_UNDER21 / 2014 - documentSeriesExpired enabled on template level
    • Other / BIRTH_CERTIFICATE / 2020 - Only config file created for Data Collection
    • Permit / DRIVER_INSTRUCTION_PERMIT_ALLAGES / 1994 - documentSeriesExpired enabled on template level
    • Permit / DRIVER_INSTRUCTION_PERMIT_UNDER18 / 1994 - documentSeriesExpired enabled on template level
    • Permit / DRIVER_INSTRUCTION_PERMIT_UNDER21 / 1994 - documentSeriesExpired enabled on template level
  • Connecticut
    • Other / IDENTIFICATION_CARD / 2020
  • Delaware
    • Other / BIRTH_CERTIFICATE / 2020
  • Guam
    • DriversLicense / DRIVERS_LICENSE / 2011 - documentSeriesExpired enabled on template level
  • Iowa
    • Other / BIRTH_CERTIFICATE / 2020 - Only config file created for Data Collection
  • Kansas
    • DriversLicense / DRIVERS_LICENSE_UNDER21 / 2004 - documentSeriesExpired enabled on template level
    • DriversLicense / LEARNERS_PERMIT / 2013 - documentSeriesExpired enabled on template level
  • Maryland
    • Other / BIRTH_CERTIFICATE / 2020 - Only config file created for Data Collection
  • Massachusetts
    • Other / BIRTH_CERTIFICATE / 2020 - Only config file created for Data Collection
  • Missouri
    • Other / BIRTH_CERTIFICATE / 2020 - Only config file created for Data Collection
  • Montana
    • DriversLicense / DRIVERS_LICENSE / 2025
  • New Jersey
    • Other / BIRTH_CERTIFICATE / 2020 - Only config file created for Data Collection
    • Other / IDENTIFICATION_CARD / 2019
  • New York
    • Other / BIRTH_CERTIFICATE / 2020 - Only config file created for Data Collection
  • North Carolina
    • DriversLicense / DRIVER_LICENSE_UNDER21 / 2004 - documentSeriesExpired enabled on template level
    • DriversLicense / DRIVERS_LICENSE / 2000 - documentSeriesExpired enabled on template level
  • North Dakota
    • DriversLicense / LEARNERS_PERMIT / 2006 - documentSeriesExpired enabled on template level
    • DriversLicense / LEARNERS_PERMIT / 2023
  • Ohio
    • DriversLicense / DRIVER_LICENSE_UNDER21 / 2009 - documentSeriesExpired enabled on template level
    • Other / BIRTH_CERTIFICATE / 2020 - Only config file created for Data Collection
  • Oklahoma
    • IdentificationCard / IDENTIFICATION_CARD / 2023
  • Pennsylvania
    • Other / BIRTH_CERTIFICATE / 2020
  • South Carolina
    • DriversLicense / DRIVERS_LICENSE / 1994 - documentSeriesExpired enabled on template level
    • DriversLicense / DRIVERS_LICENSE_UNDER21 / 1994 - documentSeriesExpired enabled on template level
  • Texas
    • Other / FIREARMS_LICENSE / 2024
  • Tribal Identification
    • TRIBAL_IDENTIFICATION_CARD / 1852
    • TRIBAL_IDENTIFICATION_CARD / 1854
    • TRIBAL_IDENTIFICATION_CARD / 1856 - Only config file created for Data Collection
    • TRIBAL_IDENTIFICATION_CARD / 1857
    • TRIBAL_IDENTIFICATION_CARD / 1859 - Only config file created for Data Collection
    • TRIBAL_IDENTIFICATION_CARD / 1860 - Only config file created for Data Collection
    • TRIBAL_IDENTIFICATION_CARD / 1861 - Only config file created for Data Collection
    • TRIBAL_IDENTIFICATION_CARD / 1862 - Only config file created for Data Collection
    • TRIBAL_IDENTIFICATION_CARD / 1863 - Only config file created for Data Collection
    • TRIBAL_IDENTIFICATION_CARD / 1864 - Only config file created for Data Collection
    • TRIBAL_IDENTIFICATION_CARD / 1867
    • TRIBAL_IDENTIFICATION_CARD / 1868
    • TRIBAL_IDENTIFICATION_CARD / 1869
    • TRIBAL_IDENTIFICATION_CARD / 1900
    • TRIBAL_IDENTIFICATION_CARD / 1903
    • TRIBAL_IDENTIFICATION_CARD / 1908
    • TRIBAL_IDENTIFICATION_CARD / 1943
    • TRIBAL_IDENTIFICATION_CARD / 1961
  • US Virgin Islands
    • VoterIdentification / VOTER_IDENTIFICATION_CARD / 2015 - Only config file created for Data Collection
  • Virginia
    • Other / BIRTH_CERTIFICATE / 2020 - Only config file created for Data Collection
  • Washington
    • DriversLicense / DRIVER_LICENSE_UNDER21 / 2007 - documentSeriesExpired enabled on template level
  • West Virginia
    • DriversLicense / LEARNERS_PERMIT_UNDER21 / 2023
    • IdentificationCard / IDENTIFICATION_CARD_UNDER21 / 2023
  • Wyoming
    • Other / FIREARMS_LICENSE / 2021 - Only config file created for Data Collection

Vietnam

  • IdentificationCard / IDENTIFICATION_CARD / 2020

Yemen

  • Passport / NATIONAL_PASSPORT / 2017

Zambia

  • MedicalCard / MEDICAL_CARD / 2023
  • TravelDocument / CONSULAR_CARD / 2024

Changes to current templates

Australia

  • New South Wales / DriversLicense / HEAVY_VEHICLE_DRIVERS_LICENSE / 2015 - OCR provider switched to Incode
  • Queensland / DriversLicense / HEAVY_VEHICLE_DRIVERS_LICENSE / 2020 - OCR provider switched to Incode
  • South Australia / DriversLicense / DRIVERS_LICENSE / 2015 - OCR provider switched to Incode

Bangladesh

  • IdentificationCard / IDENTIFICATION_CARD / 2006 - documentSeriesExpired enabled on template level

Bulgaria

  • IdentificationCard / IDENTIFICATION_CARD / 2010 - Specific field improvements: nationality, birthPlace, issuingAuthority
  • IdentificationCard / IDENTIFICATION_CARD / 2024 - Specific field improvements: nationality, birthPlace, issuingAuthority

Bahrain

  • DriversLicense / DRIVERS_LICENSE / 2018 - Gender standardised to one letter values

Bosnia and Herzegovina

  • Passport / NATIONAL_PASSPORT / 2015 - MRZ lines extracted by Incode OCR

Brazil

  • FederalID / DOMESTIC_IDENTIFICATION_CARD / 2004 - Specific field improvements: name

Canada

  • Other / FIREARMS_LICENSE / 2010 - Gender standardised to one letter values
  • British Columbia
    • Other / Services Card / 2022 - OCR provider switched to Incode
  • Ontario
    • MedicalCard / MEDICAL_CARD / 2020 - Template switched to entity_segmentation approach

Chile

  • IdentificationCard / IDENTIFICATION_CARD / 2013 - New field image(s) extracted
  • IdentificationCard / IDENTIFICATION_CARD / 2013 - Specific field improvements: PersonalNumber
  • IdentificationCard / IDENTIFICATION_CARD / 2024 - New field image(s) extracted

Czech Republic

  • IdentificationCard / IDENTIFICATION_CARD / 2012 - Template improved in general
  • IdentificationCard / IDENTIFICATION_CARD / 2021 - Specific field improvements: personalNumber
  • ResidenceDocument / RESIDENCE_PERMIT / 2013 - Template improved in general
  • ResidenceDocument / RESIDENCE_PERMIT / 2020 - Template improved in general

El Salvador

  • DriversLicense / DRIVER_LICENSE / 2000 - Gender standardised to one letter values
  • Passport / NATIONAL_PASSPORT / 2024 - Template improved in general

Ghana

  • TravelDocument / CONSULAR_CARD / 2023 - Gender standardised to one letter values

Hong Kong

  • ResidenceDocument / PERMANENT_RESIDENT_IDENTITY / 2018 - Sensitive data redacted

Ireland

  • Passport / NATIONAL_PASSPORT / 2006 - Template improved in general. New field added: issuingAuthority
  • ResidenceDocument / RESIDENCE_PERMIT / 2020 - Template improved in general

Italy

  • DriversLicense / DRIVER_LICENSE / 2013 - OCR provider switched to Incode OCR

Mexico

  • **Nayarit **
    • DriversLicense / DRIVERS_LICENSE / 2019 - Gender standardised to one letter values
  • **Quintana Roo **
    • DriversLicense / DRIVERS_LICENSE / 2002 - Gender standardised to one letter values

Mongolia

  • IdentificationCard / IDENTIFICATION_CARD / 2013 - Gender standardised to one letter values

Mozambique

  • DriversLicense / DRIVERS_LICENSE / 2021 - Gender standardised to one letter values

Nigeria

  • Passport / NATIONAL_PASSPORT / 2019 - Template switched to entity_segmentation approach. Fallback approach added: regions
  • Passport / NATIONAL_PASSPORT / 2020 - Template switched to entity_segmentation approach. Fallback approach added: regions

Netherlands

  • Passport / NATIONAL_PASSPORT / 2024 - MRZ lines extracted by Incode OCR

Panama

  • IdentificationCard / IDENTIFICATION_CARD / 2016 - OCR provider switched to Incode
  • IdentificationCard / IDENTIFICATION_CARD / 2023 - OCR provider switched to Incode

Peru

  • TravelDocument / CONSULAR_CARD / 2020 - Gender standardised to one letter values

Philippines

  • IdentificationCard / POLICE_CLEARANCE_IDENTIFICATION_CARD / 2021 - Gender standardised to one letter values
  • Passport / NATIONAL_PASSPORT / 2016 - OCR provider switched to Incode

Paraguay

  • IdentificationCard / IDENTIFICATION_CARD / 2018 - OCR provider switched to Incode

Romania

  • IdentificationCard / IDENTIFICATION_CARD / 2015 - MRZ lines extracted by Incode OCR
  • IdentificationCard / IDENTIFICATION_CARD / 2022 - Document classification improved. Specific field improvements: issuingAuthority, issueDate
  • Passport / NATIONAL_PASSPORT / 2019 - MRZ lines extracted by Incode OCR

Singapore

  • Passport / NATIONAL_PASSPORT / 2017 - Sensitive data redacted
  • ResidenceDocument / RESIDENCE_PERMIT / 2005 - Sensitive data redacted

Slovakia

  • ResidenceDocument / RESIDENCE_PERMIT / 2019 - Template improved in general
  • ResidenceDocument / RESIDENCE_PERMIT / 2020 - Template improved in general

Spain

  • IdentificationCard / IDENTIFICATION_CARD / 2015 - Specific field improvement: name
  • Passport / NATIONAL_PASSPORT / 2015 - Template switched to entity_segmentation approach

Taiwan

  • DriversLicense / DRIVERS_LICENSE / 2015 - Template improved in general. tamperCheck disabled on template level. paperIdLiveness disabled on template level
  • DriversLicense / DRIVERS_LICENSE / 2019 - Template improved in general. tamperCheck disabled on template level. paperIdLiveness disabled on template level

United States of America

  • Arizona
    • DriversLicense / LEARNERS_PERMIT / 2023 - OCR provider switched to Incode
    • DriversLicense / LEARNERS_PERMIT_UNDER21 / 2023 - OCR provider switched to Incode
  • Colorado
    • DriversLicense / DRIVERS_LICENSE_UNDER21 / 2020 - OCR provider switched to Incode
    • IdentificationCard / IDENTIFICATION_CARD_UNDER21 / 2022 - OCR provider switched to Incode
  • District of Columbia
    • IdentificationCard / IDENTIFICATION_CARD_UNDER21 / 2023 - OCR provider switched to Incode
  • Idaho
    • IdentificationCard / IDENTIFICATION_CARD_UNDER21 / 2023 - OCR provider switched to Incode
  • Illinois
    • DriversLicense / DRIVERS_LICENSE / 2020 - OCR provider switched to Incode
    • IdentificationCard / IDENTIFICATION_CARD / 2020 - OCR provider switched to Incode
  • Minnesota
    • DriversLicense / LEARNERS_PERMIT / 2018 - OCR provider switched to Incode
  • Mississippi
    • DriversLicense / DRIVER_LICENSE_UNDER21 / 2024 - OCR provider switched to Incode
    • IdentificationCard / IDENTIFICATION_CARD_UNDER21 / 2024 - OCR provider switched to Incode
  • Nebraska
    • DriversLicense / DRIVERS_LICENSE / 2017 - OCR provider switched to Incode
  • New Hampshire
    • DriversLicense / DRIVERS_LICENSE / 2011 - documentSeriesExpired enabled on template level
    • IdentificationCard / IDENTIFICATION_CARD / 2017 - OCR provider switched to Incode
  • New Jersey
    • Other / IDENTIFICATION_CARD / 2023 - Gender standardised to one letter values
  • New York
    • DriversLicense / LEARNERS_PERMIT_UNDER21 / 2017 - OCR provider switched to Incode
  • North Carolina
    • DriversLicense / DRIVER_LICENSE_UNDER21 / 2024 - Template improved in general
    • DriversLicense / DRIVERS_LICENSE / 2024 - OCR provider switched to Incode
  • North Dakota
    • DriversLicense / DRIVER_LICENSE_UNDER21 / 2023 - OCR provider switched to Incode
  • Oregon
    • IdentificationCard / IDENTIFICATION_CARD_UNDER21 / 2018 - OCR provider switched to Incode
  • South Carolina
    • DriversLicense / LEARNERS_PERMIT / 2025 - Template improved in general
    • DriversLicense / LEARNERS_PERMIT_UNDER21 / 2025 - Template improved in general
    • IdentificationCard / IDENTIFICATION_CARD_UNDER21 / 2025 - Template improved in general
  • Tennessee
    • DriversLicense / DRIVERS_LICENSE_UNDER21 / 2024 - OCR provider switched to Incode
    • DriversLicense / LEARNERS_PERMIT / 2024 - OCR provider switched to Incode
    • DriversLicense / TEMPORARY_DRIVERS_LICENSE / 2024 - OCR provider switched to Incode
    • IdentificationCard / IDENTIFICATION_CARD / 2015 - OCR provider switched to Incode
    • IdentificationCard / IDENTIFICATION_CARD_UNDER21 / 2024 - OCR provider switched to Incode
  • Washington
    • DriversLicense / LEARNERS_PERMIT / 2018 - OCR provider switched to Incode
  • West Virginia
    • DriversLicense / DRIVERS_LICENSE / 2023 - Template improved in general
    • IdentificationCard / IDENTIFICATION_CARD / 2023 - Template improved in general
  • Wisconsin
    • DriversLicense / DRIVERS_LICENSE_UNDER21 / 2015 - Document classification improved
    • DriversLicense / LEARNERS_PERMIT_UNDER21 / 2023 - OCR provider switched to Incode

Yemen

  • DriversLicense / DRIVERS_LICENSE / 2019 - Specific field improvements: expirationDate