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Workday Recruiting

This page covers Incode's identity verification integration with Workday. The integration uses facial biometrics, document authentication, and fraud detection to verify candidates during the hiring process.

Workday Studio Integration

Incode provides a prebuilt Workday Studio integration package. It includes three independent Studio integrations, each covering a specific part of the onboarding and verification lifecycle:

  • eKYC Integration (INT00N_eKYC_Candidates_Incode): Securely sends candidate data from Workday to Incode for
    electronic Know Your Customer (eKYC) checks and writes results back.
  • IDV Integration (INT00N_IDV_Candidates_Incode): Retrieves biometric and document verification results from Incode and writes them into Workday.
  • Email Delivery Integration (INT00N_Onboarding_Email_Incode): Sends personalized onboarding URLs and verification links to candidates using Workday's notification framework.

Each integration is delivered as a Workday Studio project file ready for deployment. They are modular; you don't need to use both eKYC and IDV together.

eKYC Integration

The INT00N_eKYC_Candidates_Incode integration sends candidate profile data from Workday to Incode for eKYC checks. Results are returned to Workday and stored on the candidate's Incode Details tab. You can place this integration at any of the following hiring stages: Assessment, Background Check, Offer, or Pre-Hire.

This integration:

  • Extracts candidate demographic data from Workday.
  • Sends the data securely to the Incode verification API.
  • Retrieves risk scores, verification statuses, and supporting metadata.
  • Updates the candidate's Incode Details tab in Workday.

Figure 1.1: Configure the Business Process Step

Figure 1.2: Receive the eKYC score response from Incode into Workday


Email Delivery Integration

The INT00N_Onboarding_Email_Incode integration sends onboarding URLs and verification links to candidates using Workday's notification framework. You can place it at the Assessment, Background Check, Offer, or Hire stage.

This integration supports:

  • Automated delivery of individualized onboarding URLs to candidates.
  • Customizable email templates using Workday's notification framework.
  • Flexible placement within hiring business processes.

Figure 2.1: Configure the Business Process Step

Figure 2.2: Define the Business Process Condition


Onboarding Notification Template

The notification template lets HR and Talent Acquisition teams send candidates clear, personalized instructions. Using this template, you can:

  • Personalize message content.
  • Include dynamic fields.
  • Embed the onboarding URL.
  • Align with organizational branding.
📘

Note

You can use a custom BP Notification Template to align notifications with your company's communication standards.

Figure 2.3: Email delivery of the Onboarding URL for Identity Verification

IDV Integration

The INT00N_IDV_Candidates_Incode integration retrieves biometric and document verification results from Incode and writes them into Workday. It retrieves IDV results on a scheduled basis: hourly, daily, or as configured.

This integration:

  • Opens candidate sessions with document and biometric submissions.
  • Extracts verification attributes such as:
    • Document authenticity validations
    • Biometric (facial match) scores
    • Fraud indicators
    • Session timestamps and metadata

Figure 3.1: Custom Report for the IDV Integration

Figure 3.2: Identity verification details viewable in the Workday Candidate Profile


eKYC Custom Object

The eKYC custom object stores identity verification data returned from Incode. It holds:

  • Verification outcomes
  • Risk categorization details
  • Identity validation notes
  • Incode session references

This object supports downstream consumption in reports, dashboards, audits, and compliance checks.

Figure 4.1: Custom Object for the eKYC details

Figure 4.2: Custom Object Fields for eKYC Details


IDV Custom Object

The IDV custom object stores document verification and biometric results from Incode. It holds:

  • Document inspection results (authenticity, tampering indicators)
  • Biometric comparison metrics (face match scores, liveness checks)
  • Risk indicators derived from Incode's scoring engine
  • Reference keys for reconciliation and traceability

Figure 5.1: Custom Object for the IDV Details

Figure 5.2: Custom Object Fields for the IDV Details


Integration Architecture

Data flows through the following pattern:

Workday → Workday Studio → Incode REST APIs → Workday Studio → Workday Custom Objects

The integration uses the following security measures:

  • All data exchanged between Workday and Incode is encrypted over HTTPS.
  • Authentication uses API keys stored securely in Workday's Integration System Credentials.
  • Logging, retries, and exception tracing are built into the Studio integrations.