General reference · eKYC Reference / eKYC Coverage

Canada

Canada eKYC verification matches submitted individual data against Canadian sources of truth. See the eKYC API Reference for common response semantics that apply across all sources.

Available sources

Source API source string Description
CA RES CREDIT CA_RES_CREDIT Verifies submitted data against Canadian residential and credit records.
CA Credit Bureau FINTRAC CA_CREDIT_FINTRAC Verifies submitted data against Canadian credit bureau records for FINTRAC compliance workflows.

CA RES CREDIT

Request parameters

Parameter Required Description
source Mandatory Must be CA_RES_CREDIT.
country Mandatory Must be CA.
firstName Mandatory First name of the individual.
middleName Optional Middle name of the individual.
surName Mandatory Last name of the individual.
street Mandatory Street name and house number.
city Mandatory City of the individual's address (for example, Toronto).
state Mandatory Province.
postalCode Mandatory Postal code.
dateOfBirth Mandatory Format: yyyy-mm-dd.
phone Optional Phone number.

Response fields

CA RES CREDIT anchors verification on the source-of-truth register. See the eKYC API Reference for common match field definitions and status values.

Field Statuses Description
firstNameMatch exact, nomatch Matches first name submitted against the value in the source of truth.
middleNameMatch exact, nomatch Matches middle name submitted against the value in the source of truth.
lastNameMatch exact, nomatch Matches last name submitted against the value in the source of truth.
fullNameMatch exact, nomatch Matches full name submitted against the value in the source of truth.
dobMatch exact, nomatch Matches date of birth submitted against the value in the source of truth.
streetMatch exact, nomatch Matches street submitted against the value in the source of truth.
cityMatch exact, nomatch Matches city submitted against the value in the source of truth.
stateMatch exact, nomatch Matches province submitted against the value in the source of truth.
postalCodeMatch exact, nomatch Matches postal code submitted against the value in the source of truth.
fullAddressMatch exact, fuzzy, nomatch Matches full address (street, city, state, postal code) submitted against the value in the source of truth.
phoneMatch exact, nomatch Matches phone submitted against the value in the source of truth.
overallLevel low, medium, high Overall risk level. See below for calculation logic.

overallLevel calculation

overallLevel is calculated based on the risk associated with the submitted full name, postal code, and date of birth:

  • low when fullNameMatch, postalCodeMatch, and dobMatch are all exact.
  • high when fullNameMatch, postalCodeMatch, and dobMatch are all nomatch.
  • medium for all other combinations.

Contact your Incode representative to customize the overallLevel calculation for your use case.

Sample response

{
    "kyc": [
        { "key": "firstNameMatch", "status": "exact" },
        { "key": "middleNameMatch", "status": "exact" },
        { "key": "lastNameMatch", "status": "nomatch" },
        { "key": "fullNameMatch", "status": "nomatch" },
        { "key": "dobMatch", "status": "exact" },
        { "key": "streetMatch", "status": "exact" },
        { "key": "cityMatch", "status": "exact" },
        { "key": "stateMatch", "status": "exact" },
        { "key": "postalCodeMatch", "status": "exact" },
        { "key": "fullAddressMatch", "status": "fuzzy" },
        { "key": "phoneMatch", "status": "nomatch" },
        { "key": "overallLevel", "status": "medium" }
    ]
}

CA Credit Bureau FINTRAC

Canada eKYC non-doc verification leverages Canada's source of truth to validate individuals. It is essential in eKYC processes for ensuring identity authenticity, regulatory compliance, and enhanced security. It helps prevent fraud, boosts user trust, and streamlines operations through automated and efficient verification methods.

eKYC module configuration gives various options to specify different search criteria with various sources of truth for each country (eg. US has multiple via Telco, Credit Bureau, and Driver's License). User data can be collected via a user input flow by using pre-selected fields where users can type in their name or date of birth, etc. See an example below:

Module Configuration

The module configuration can be leveraged to select the applicable fields for the input data you would like to collect from the end user.

Direct API Approach

All module configurations and user data can be forwarded directly in the request for performing an eKYC search. This will override existing configuration and data collected about the user.

All endpoints require authentication headers to be specified as stated in Incode API Documentation

eKYC request

POST /omni/externalVerification/ekyc

This endpoint performs an eKYC check for the individual specified. Note: Endpoint can have empty body {} and in that case information will be pulled from module configuration and session details.

  • country: (mandatory) String. Two letter Alpha-2 country code. Must be CA.
  • source: (mandatory) String. Must be CA_RES_CREDIT or CA_CREDIT_FINTRAC.
  • firstName:: (mandatory) String. First name of the individual.
  • surName: (mandatory) String. Last name of the individual.
  • middleName:: (optional) String.
  • street: (mandatory) String. (Address = street + houseNo in CA)
  • city: (mandatory) String. City of the individual's address. (eg. Toronto).
  • state: (mandatory) String.
  • postalCode: (mandatory) String. postalCode formatted based on per-country postalCode basis.
  • dateOfBirth: (mandatory) String. Format: YYYY-MM-DD (eg. 1980-06-21)
  • phone: (mandatory) String.

Example Incode requests:

{
    "plugins": ["kyc"],
      "source": "CA_RES_CREDIT", //mandatory
    "firstName": "Daniel", //mandatory
    "middleName": "", //optional
    "surName": "Whitmore ", //mandatory
    "street": "2799 Maplewood Crescent", //mandatory - houseNo + street
    "city" : "Ottawa", //mandatory
    "state": "ON", // mandatory
    "postalCode": "K1R7X5", //mandatory
    "country": "CA", //mandatory
    "dateOfBirth" : "1991-08-02", //mandatory
    "phone": "+12048900252", //mandatory
}
{
    "plugins": ["kyc"],
      "source": "CA_CREDIT_FINTRAC", 
    "firstName": "John",
    "middleName": "", 
    "surName": "Doe",
    "street": "97 Main St",
    "city" : "Ottawa",
    "state": "ON",
    "postalCode": "K1M1N8",
    "country": "CA", 
    "dateOfBirth" : "1990-12-12", 
}

Direct API Response

All endpoints require authentication headers to be specified as stated in Incode API Documentation

Note

Endpoint can have empty body {} and in that case information will be pulled from module configuration and session details.

Example Incode responses:

{
    "kyc": [
        {
            "key": "firstNameMatch",
            "status": "Exact"; 
        },
        {
            "key": "middleNameMatch",
            "status": "Exact"
        },
        {
            "key": "lastNameMatch",
            "status": "Approximate Match"
        },
        {
            "key": "fullNameMatch",
            "status": "Fuzzy"
        },
        {
            "key": "dobMatch",
            "status": "Exact"
        },
        {
            "key": "streetMatch",
            "status": "Exact"
        },
        {
            "key": "cityMatch",
            "status": "Exact"
        },
        {
            "key": "stateMatch",
            "status": "Exact"
        },
        {
            "key": "postalCodeMatch",
            "status": "Exact"
        },
        {
            "key": "fullAddressMatch",
            "status": "Fuzzy"
        },
        {
            "key": "phoneMatch",
            "status": "Match"
        },
        {
            "key": "overallLevel",
            "status": "Low"
        }
    ]
}
{
    "kyc": [
        {
            "key": "firstNameMatch",
            "status": "Exact"; 
        },
        {
            "key": "middleNameMatch",
            "status": "No Match"
        },
        {
            "key": "lastNameMatch",
            "status": "Exact"
        },
        {
            "key": "fullNameMatch",
            "status": "Exact"
        },
        {
            "key": "dobMatch",
            "status": "Exact"
        },
        {
            "key": "streetMatch",
            "status": "Exact"
        },
        {
            "key": "cityMatch",
            "status": "Exact"
        },
        {
            "key": "stateMatch",
            "status": "Exact"
        },
        {
            "key": "postalCodeMatch",
            "status": "Exact"
        },
        {
            "key": "fullAddressMatch",
            "status": "Exact"
        },
        {
            "key": "overallLevel",
            "status": "Low"
        },
        {
                "key": "creditFileNumber", 
                "status": "123456789"
                
        },
        {
                "key": "creditFileCreationDate", 
          "status": "01-14-2000"
        }
    ]
}

eKYC error responses

Please refer to error response to see conventional HTTP response codes to indicate the success or failure of an API request. For Canada, custom 400 error messages if taxId, or country is “ “ or null:

Incode API Key Status Definition
firstNameMatch exact, nomatch Matches first name submitted against the name associated to the value in the source of truth.
middleNameMatch exact, nomatch Matches middle name submitted against the name associated to the value in the source of truth.
lastNameMatch exact, nomatch Matches last name submitted against the name associated to the value in the source of truth.
fullNameMatch (first_name, last_name, middle_name) exact, nomatch Matches full name (first_name, last_name, middle_name) submitted against the full name associated to the value in the source of truth.
dobMatch exact, nomatch Matches date of birth submitted against the date of birth associated to the value in the source of truth
streetMatch exact, nomatch Matches street submitted against the street associated to the value in the source of truth (address1)
cityMatch exact, nomatch Matches city submitted against the city associated to the value in the source of truth
stateMatch exact, nomatch Matches state submitted against the state associated to the value in the source of truth
postalCodeMatch exact, nomatch Matches postal code submitted against the postal code associated to the value in the source of truth
fullAddressMatch (StreetMatch, cityMatch, stateMatch, postalCodeMatch) exact, fuzzy, nomatch Matches full address (street, city, state, zip) submitted against the full address associated to the value in the source of truth
phoneMatch exact, nomatch Matches phone submitted against the phone associated to the value in the source of truth
creditFileNumber Integer The credit file number of the individual.
Note: This is only available if the credit file was created at least 3 years ago. For cases where the credit file was created 3 years ago or later, the response will be "File created less than 3 years ago".
creditFileCreationDate Date Date when credit file was created.
Note: This is only available if the credit file was created at least 3 years ago. For cases where the credit file was created 3 years ago or later, the response will be "File created less than 3 years ago".

overallLevel

Overall Level is the API response key for the submitted name. The fields low, medium, and high are mapped to a proprietary fuzzy matching algorithm that is mapped to a score from 0 to 100.

As a default, overallLevel will return:

low: when fullNameMatch & postalCodeMatch & dobMatch are exact;

high: when fullNameMatch & postalCodeMatch & dobMatch are nomatch;

medium: for all otherwise combination.

Single Session Dashboard Result

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