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Platform Release Notes 2025

Below are the release notes for the Incode Omni API, dashboard, and webflow onboarding changes. To view release notes for the SDKs, please view the corresponding sections.

2025 April 17 - planned production deployment

(release notes published 10/4/25, deployment was on Demo environment 10/4/25 - version 1.35)

Web app:

  1. Onboarding/Flow - If the 'Done' button was clicked twice in the Forms and Data Entry module, the session would hang and never complete
  2. Onboarding/Video Selfie - Added support for honoring dashboard configurations for lenses, masks, hats, and closed eyes checks within Selfie and Video Selfie autocapture steps
  3. Onboarding/ID capture - A feature has been added to display a scrollable list of accepted documents when ID upload fails due to an unsupported ID type
  4. Onboarding/Phone number - Improved visibility of the focus ring on blue buttons for WCAG accessibility standards
  5. Onboarding/Video Selfie - Fixed issue where ID processing started before the ID was properly positioned or when the wrong ID side was shown
  6. Onboarding/ID capture - Added logging of document area ratio and IOU score metrics in frames data within captureAttemptFinished event to support ID processing analytics
  7. Onboarding/Combined consents – The privacy policy links and email in ML consent were not been updated for the old flows

Dashboard:

  1. Dashboard/Modules - When the 'Reconnect AI' option from the Forms and Data Entry module was selected, the app crashed
  2. Dashboard/Document Capture - Support for the new V5C Logbook document type has been added to the Document Capture module
  3. Dashboard/Session - Eyes, hat, mask, and age estimation checks have been moved from the Liveness tab to the Face Recognition tab
  4. Dashboard/Face capture - New Deepsight liveness support has been added (to enable this feature, please contact our tech support)
  5. Dashboard/Webhooks - Added support for configuring multiple webhook URLs to receive onboarding status notifications in the Webhooks configuration tab
  6. Dashboard/Workflows - The logic and UI for session count have been updated
  7. Dashboard/ID capture - OCR data extraction was using the template from the first uploaded ID document sample, rather than the latest one, when multiple samples were uploaded for the same side
  8. Dashboard/Video Selfie - Introduced video liveness recording functionality for selfie verification on the web, allowing users to record and submit MP4 video selfies with automated frame capture
  9. Dashboard/Session - The id_test_aa event has been added to the moduleOpened event in the event log section
  10. Dashboard/Geolocation - The ID location pin wasn't skipped when coordinates were 0,0
  11. Dashboard/Id capture - New ID V2 Capture User Experience has been added (to enable this feature, please contact our tech support)
  12. Dashboard/Session - New event name “Video selfie bad connection detected” has been added in the Event log
  13. Dashboard/Session - Theid_iou_check event has been added to the moduleOpened event in the event log section

UPDATE 17/04:

  1. Dashboard/Session - Added visual indicator pills (OK/FAIL) to scanner validation checks in Dashboard to improve result visibility

Server:

  1. Server/Face capture - New support for the Deepsight Liveness Detection has been added (to enable this feature, please contact our tech support)
  2. Server/Id capture - New ID V2 Capture User Experience has been added (to enable this feature, please contact our tech support)
  3. Server/Id capture - Adjusted the image quality validation threshold configuration to ensure consistent quality control across all ID card scans
  4. Server/API - The wrong error message appeared for an invalid birth year in Global Watchlist API responses
  5. Server/eKYB - Improved the accuracy of name matching for individual business owners in Brazil by enhancing the verification system
  6. Server/Proof of Address - Enhanced address parsing capabilities to support additional address components, improving accuracy in address verification for Mexican addresses
  7. Server/Rules - Business rule validation was not working correctly to block users older than 60 years based on their birthdate from the ID document
  8. Server/Webhooks - Introduced support for configuring multiple webhook URLs to receive notifications about onboarding status
  9. Server/Optimizer - Added support for CSV file processing to enable the upload of identity verification session data
  10. Server/ID capture - Added support for country-level redaction configuration in the ID capture module, allowing the specification of which document fields should be redacted based on country, document type, and issue year
  11. Server/OCR - Improved DL/ID validation by removing unnecessary separators in the document number validation process
  12. Server/Webhooks - Added “externalId” and “externalCustomerId” fields to the Interview deletion webhook payloads for improved tracking and identification
  13. Server/API - Added support for deleting interviews using externalCustomerId identifier
  14. Server - Enhanced platform security by implementing secure key management for authentication tokens using industry-standard cloud security services
  15. Server/OCR - Added region template information to the OCR debug output for improved processing transparency and debugging capabilities
  16. Server/CSV - The newly added fields in the Interview, ScoresInfo, and DeviceFingerprint entities were not automatically included in the CSV reports
  17. Server/API - Barcode coordinates were returned from the non-rotated crop instead of being properly rotated
  18. Server/API - Added new event type for tracking experiment assignments in the user service to improve experiment tracking capabilities
  19. Server/Analytics - Added comparison of selfie capture attempts across Android and iOS platforms to enhance fraud prevention by detecting and preventing selfie injection attacks
  20. Server - Implemented a generic VCamera check in the web onboarding flow to enhance device compatibility and improve background-to-foreground transitions during capture processes
  21. Server/eKYB - Updated provider integration infrastructure to enhance API analytics and monitoring capabilities

ML:

  1. ML - The text/barcode readability model has been updated to improve document verification accuracy and performance
  2. Id-validation-service: 2.14.0 release includes new model improvements
  3. Webcam v3.0 – improvements in new model
  4. Deploy Unconstrained liveness (API) v5.0 (face liveness model) – improvements in new model
  5. Deploy constrained (face) liveness SDK v8.0
  6. Update classification templates in preprocessing service
  7. ML - Integrated Age Estimation v2.2 into the Face Processing service
  8. ML/PoA - Added support for extracting and parsing address details from Mexican proof of address documents, including exterior and interior number fields in OCR data
  9. Deploy Liveness PMC (Physical Multimodal check) v2.1 – improvements in new model
  10. Deploy Liveness PVMC (Physical Video Multimodal check) v2.1 - improvements in new model

UPDATE 17/04:

  1. ML/Document Capture - Added VIN extraction capability for V5C documents, enabling automatic retrieval of Vehicle Identification Numbers from the second page of V5C logbooks

ID templates - added support or got fixes for:
New supported templates:

  1. Republic of Chad / IdentificationCard / IDENTIFICATION_CARD / 2019 - New document supported
  2. Peru / DriversLicense / DRIVERS_LICENSE / 2024 - New document supported
  3. Gambia / VoterIdentification / VOTER_IDENTIFICATION / 2020 - New document supported
  4. Peru / DriversLicense / DRIVERS_LICENSE / 2013 - New document supported
  5. United States of America - TENNESSEE / IdentificationCard / IDENTIFICATION_CARD_UNDER21 / 2024 - New document supported
  6. Vanuatu / IdentificationCard / IDENTIFICATION_CARD / 2026 - New document supported
  7. Peru / DriversLicense / DRIVERS_LICENSE / 1979 - New document supported
  8. Mexico / Guerrero / DriversLicense / DRIVERS_LICENSE / 1925 - New document supported
  9. Nigeria / TravelDocument / CONSULAR_CARD / 2019 - New document supported
  10. Peru / DriversLicense / DRIVERS_LICENSE / 1963 - New document supported
  11. Philippines / IdentificationCard / POLICE_CLEARANCE_IDENTIFICATION_CARD / 2021 - New document supported
  12. Cameroon / TravelDocument / CONSULAR_CARD / 2021 - New document supported
  13. Philippines / IdentificationCard / SENIOR_IDENTIFICATION_CARD / 1987 - New document supported
  14. Philippines / ResidenceDocument / RESIDENCE_CARD / 1947 - New document supported
  15. Philippines / IdentificationCard / DISABILITY_IDENTIFICATION_CARD / 1993 - New document supported
  16. Philippines / ResidenceDocument / RESIDENCE_CARD / 1943 - New document supported
  17. Lebanon / TravelDocument / CONSULAR_CARD / 2021 - New document supported
  18. Democratic Republic of Congo / DriversLicense / DRIVERS_LICENSE / 2021 - New document supported
  19. Canada - Yukon / IdentificationCard / IDENTIFICATION_CARD / 2024 - New document supported
  20. Panama / Permit / WORK_PERMIT / 2019 - New document supported
  21. Chad / VoterIdentification / VOTER_IDENTIFICATION_CARD / 2024 - New document supported
  22. Tanzania / Other / CABIN_CREW_CERTIFICATE / 2024 - New document supported
  23. Kenya / Passport / TRAVEL_DOCUMENT / 2024 - New document supported
  24. Benin / TravelDocument / CONSULAR_CARD / 2025 - New document supported
  25. Switzerland / / TEMPORARY_PASSPORT / 2024 - New document supported
  26. The Bahamas / Permit / WORK_PERMIT / 2025 - Only config file created for Data Collection
  27. Ghana / Visa / VISA / 2024 - New document supported
  28. Argentina / IdentificationCard / IDENTIFICATION_CARD / 2024 - New document supported
  29. Argentina / DriversLicense / DRIVERS_LICENSE / 1982 - New document supported
  30. Argentina / DriversLicense / DRIVERS_LICENSE / 1981 - New document supported
  31. Brazil / FederalID / DOMESTIC_IDENTIFICATION_CARD / 1871 - New document supported
  32. Brazil / FederalID / DOMESTIC_IDENTIFICATION_CARD / 1866 - New document supported
  33. Brazil / FederalID / DOMESTIC_IDENTIFICATION_CARD / 1865 - New document supported
  34. Brazil / FederalID / DOMESTIC_IDENTIFICATION_CARD / 1864 - New document supported
  35. Brazil / FederalID / POLICE_IDENTIFICATION_CARD / 1961 - New document supported
  36. Mexico - Guerrero / DriversLicense / DRIVERS_LICENSE / 1915 - New document supported
  37. Mexico - Guerrero / DriversLicense / DRIVERS_LICENSE / 1914 - New document supported
  38. Nigeria / IdentificationCard / IDENTIFICATION_CARD / 2005 - New document supported
  39. Peru / DriversLicense / DRIVERS_LICENSE / 1925 - New document supported
  40. Peru / DriversLicense / DRIVERS_LICENSE / 1925 - New document supported
  41. Peru / DriversLicense / DRIVERS_LICENSE / 1924 - New document supported
  42. Peru / DriversLicense / DRIVERS_LICENSE / 1923 - New document supported
  43. Peru / DriversLicense / DRIVERS_LICENSE / 1922 - New document supported
  44. Peru / DriversLicense / DRIVERS_LICENSE / 1921 - New document supported
  45. Peru / DriversLicense / DRIVERS_LICENSE / 1918 - New document supported
  46. Philippines / ResidenceDocument / RESIDENCE_CARD / 1942 - New document supported
  47. Peru / DriversLicense / ELECTRONIC_DRIVERS_LICENSE / 2024 - New document supported
  48. Peru / DriversLicense / DRIVERS_LICENSE / 1915 - New document supported
  49. Chile / Passport / NATIONAL_PASSPORT / 2025 - New document supported
  50. Burundi / IdentificationCard / REFUGEE_IDENTIFICATION_CARD / 2020 - New document supported
  51. Ivory Coast / TravelDocument / CONSULAR_CARD / 2025 - New document supported
  52. Ethiopia / IdentificationCard / DIGITAL_IDENTIFICATION_CARD / 2024 - New document supported

Changes to current templates:

  1. Nigeria / IdentificationCard / IDENTIFICATION_CARD / 2016 - Specific field improvements: givenNames, lastName
  2. Nigeria / IdentificationCard / IDENTIFICATION_CARD / 2022 - Specific field improvements: givenNames, lastName, gender, personalNumber
  3. Ireland / ResidenceDocument / RESIDENCE_PERMIT / 2020 - Document classification improved. Specific field improvements: birthPlace. MRZ lines extracted by Incode OCR
  4. Bolivia / IdentificationCard / IDENTIFICATION_CARD / 2023 - MRZ lines extracted by Incode OCR

2025 April 03 - planned production deployment

(release notes published 27/3/25, deployment was on Demo environment 27/3/25 - version 1.34)

Web app:

  1. Onboarding/QES - The UI for the QES module has been redesigned
  2. Onboarding/Forms - The new 'Dropdown' field type has been added to the Forms module
  3. Onboarding/Face capture - The 'Get ready' message appeared before the face was detected
  4. Onboarding/Flow - The 'Session restart disabled' message was not user-friendly
  5. Onboarding/Id capture - The manual capture button appeared as an image after being held for a long time

Update 03/04:

  1. Onboarding/Video Selfie - The face detection circle in the Video Selfie module turned blue immediately upon detecting a face, instead of during the autocapture process

Dashboard:

  1. Dashboard/Sessions - The session with the Data Sharing Consent module was unable to be opened in a specific case
  2. Dashboard/QES - The option to add both QES and AES in the same flow has been disabled
  3. Dashboard/Forms - The new 'Dropdown' field type has been added to the Forms module

Update 03/04:

  1. Dashboard/Session - Face recognition score was incorrectly showing high match results for non-matching faces in second ID custom flow scenarios

Server:

  1. Server - Support for SHA256 hashing has been added as an optional configuration
  2. Server - The executive login endpoint was causing slow response times
  3. Server/QES - The passing score for FR implemented in QES has been updated
  4. Server/Webhooks - In case of an error, failed authentication events (1to1 notification payload) will now include the following additional fields: .errorCode, .error, and .errorMessage
  5. Server/eKYB - Support has been added for both 'UK' and 'GB' country codes in United Kingdom validation settings
  6. Server/eKYC - Responses for certain input fields, such as Name and Phone, were not submitted
  7. Server/eKYC&eKYB - Enhanced URL handling in provider integrations by implementing standardized URL construction methods to improve system maintainability and enable better analytics tracking capabilities while maintaining full compatibility with existing integrations
  8. Server/AES - Separate document collection storage has been implemented to remove the 500-document signing limit per session, enabling unlimited document signing with AES in a single session
  9. Server/API - Added a configurable “idle timeout” field for ID detection in 'omni/start' endpoint to enhance scanning flexibility
  10. Server/Session - The document expiration check was failing for valid IDs
  11. Server - Performance and reliability of organization data access have been enhanced through improved caching mechanisms and optimized database operations
  12. Server/Government Validation - Address validation in the DL/ID verification process has been enhanced to ensure compatibility with state-specific character limits
  13. Server/eKYC - The data validation process has been optimized to ensure more accurate field responses from eKYC providers

Update 03/04:

  1. Server/API - Api keys were not being properly saved when creating auto-generated flows during the onboarding process
  2. Server/API - Wrong field values were present in the /omni/organization response
  3. Server/Government verification - Government validation wasn't properly handling the Date of Birth parameter verification for a specific country

ML:

  1. ML - An issue with the Mexican Voter ID document processing has been fixed to improve the accuracy of date field extraction
  2. ML - The full name crosscheck was missing for Serbian IDs
  3. ML - An edge case issue in OCR MRZ extraction functionality has been fixed to enhance document processing capabilities

ID templates - added support or got fixes for:
New supported templates:

  1. Togo / TravelDocument / CONSULAR_CARD / 2021 - New document supported
  2. Brazil / FederalID / POLICE_IDENTIFICATION_CARD / 2006 - New document supported
  3. Tanzania / MedicalCard / MEDICAL_CARD / 2013 - New document supported
  4. El Salvador / ResidenceDocument / RESIDENCE_PERMIT / 2010 - New document supported
  5. Brazil / FederalID / MILITARY_IDENTIFICATION_CARD / 2021 - New document supported
  6. Honduras / ResidenceDocument / RESIDENCE_PERMIT / 2015 - New document supported
  7. Nigeria / Visa / VISA / 2024 - New document supported
  8. Dominican Republic / IdentificationCard / POLICE_IDENTIFICATION_CARD / 2023 - New document supported
  9. Peru / DriversLicense / DRIVERS_LICENSE / 1998 - New document supported
  10. Argentina / DriversLicense / DRIVERS_LICENSE / 2014 - New document supported
  11. Peru / DriversLicense / DRIVERS_LICENSE / 1980 - New document supported
  12. Peru / DriversLicense / DRIVERS_LICENSE / 1956 - New document supported
  13. Peru / DriversLicense / DRIVERS_LICENSE / 1944 - New document supported
  14. Peru / DriversLicense / DRIVERS_LICENSE / 1937 - New document supported
  15. Serbia / IdentificationCard / IDENTIFICATION_CARD_FOR_FOREIGNERS / 2022 - New document supported. Engineering fix: Name crosscheck
  16. Ivory Coast / TravelDocument / CONSULAR_CARD / 2022 - New document supported
  17. Ghana / TravelDocument / CONSULAR_CARD / 2025 - New document supported
  18. Liberia / Permit / WORK_PERMIT / 2024 - New document supported
  19. El Salvador / IdentificationCard / IDENTIFICATION_CARD / 2023 - New document supported
  20. United States of America - Tennessee / IdentificationCard / IDENTIFICATION_CARD / 2024 - New document supported
  21. United States of America - Tennessee / IdentificationCard / IDENTIFICATION_CARD / 2024 - New document supported
  22. United States of America - Tennessee / DriversLicense / TEMPORARY_LEARNERS_PERMIT / 2024 - New document supported
  23. Argentina / DriversLicense / DRIVERS_LICENSE / 1986 - New document supported
  24. Argentina / DriversLicense / DRIVERS_LICENSE / 1984 - New document supported
  25. Argentina / IdentificationCard / POLICE_IDENTIFICATION_CARD / 2024 - New document supported
  26. Philippines / IdentificationCard / POLICE_IDENTIFICATION_CARD / 2022 - New document supported
  27. Philippines / ResidenceDocument / RESIDENCE_CARD / 1949 - New document supported
  28. Philippines / IdentificationCard / SENIOR_IDENTIFICATION_CARD / 1989 - New document supported
  29. Peru / DriversLicense / DRIVERS_LICENSE / 1930 - New document supported
  30. Peru / DriversLicense / DRIVERS_LICENSE / 1929 - New document supported
  31. Peru / DriversLicense / DRIVERS_LICENSE / 1928 - New document supported
  32. Peru / DriversLicense / ELECTRONIC_DRIVERS_LICENSE / 2019 - New document supported
  33. Brazil / FederalID / DOMESTIC_IDENTIFICATION_CARD / 1872 - New document supported
  34. Brazil / FederalID / MILITARY_IDENTIFICATION_CARD / 2012 - New document supported
  35. Brazil / FederalID / POLICE_IDENTIFICATION_CARD / 1965 - New document supported
  36. United States of America / TribalIdentification / TRIBAL_IDENTIFICATION_CARD / 2025 - New document supported
  37. Peru / DriversLicense / DRIVERS_LICENSE / 1985 - New document supported

Changes to current templates:

  1. Honduras / Passport / NATIONAL_PASSPORT / 2015/r4 — Specific field improvements: Document number, MRZ 1, MRZ 2. MRZ lines extracted by Incode OCR
  2. El Salvador / IdentificationCard / IDENTIFICATION_CARD / 2022 — MRZ lines extracted by Incode OCR
  3. Honduras / IdentificationCard / IDENTIFICATION_CARD / 2020 — Specific field improvements: PersonalNumber
  4. Cyprus / DriversLicense / DRIVERS_LICENSE / 2014 — Specific field improvements: expirationDate, issueDate

2025 March 20 - planned production deployment

(release notes published 13/3/25, deployment was on Demo environment 13/3/25 - version 1.33)

Web app:

  1. Onboarding/Language setting - Language support for Dutch and Catalan has been added
  2. Onboarding/Data sharing consent - Bullets were not being honored when opening the consent in the onboarding flow
  3. Onboarding/ID capture - The document chooser screen appeared when 'Back ID Only (barcode)' was enabled

Dashboard:

  1. Dashboard/Email - Focusing on the email input was not applied on login page
  2. Dashboard/Workflow - Data Validation option has been removed from the Government Verification module (MX)
  3. Dashboard/Compliance – New events “CONSENT_CREATE”, “CONSENT_UPDATE” and “CONSENT_DELETE” have been added to Audit logs filter
  4. Dashboard/ID capture – A new ID face image quality ML model has been added to enhance auto-capture performance on low-end devices
  5. Dashboard/CURP – A new async retry status has been added as part of the 'CURP Validation' section

Server:

  1. Server - A new “imageRedacted” field has been added to the “IdProcessResponse” for redacted images
  2. Server/eKYB - Improved the match rates for Germany in cases where a tax ID was missing
  3. Server/eKYB - Improved match rates via improving fuzzy match logic for Italy
  4. Server/eKYB - Tax ID (UK) was “Unverified” due to missing Leading Zero
  5. Server/API - The 'ID Type Not Supported' API response didn’t contain a list of accepted documents
  6. Server/CrossCheck - The exact fullName comparison severity was not failing
  7. Server - A new 'disableFallbacks' field has been added to the omni/update/videoselfie/config endpoint
  8. Server/QES - Given name and last name have been added to the signature and certificate request
  9. Server - Improvements have been made in storing metadata in capture attempts
  10. Server/Electronic signature (Advanced) - The downloaded document was not signed, even though the document was successfully signed
  11. Server - Device risk and behavior risk signals were not collected from the Incode SDK
  12. Server/Id validation - The first name and last name match was incorrectly passing in a specific case
  13. Server/OCR - Special characters were not properly transliterated into the English alphabet

Update 20/03:

  1. Server/ML - LLM Address Parsing has been improved by adding new
    ”ML_ADDRESS_PARSING_STAGE” flag
  2. Server/OCR - The suffix was missing in the last name for the particular organization
  3. Server/Proof of Address - Name prefixes have been removed from the V5C PoAs
  4. Server/Proof of Address - The wrong document type was displayed for UK V5C PoAs
  5. Server/Government verification - The face match score was missing in a particular session
  6. Server/Government verification - The wrong response was returned for the Philippines Government validation
  7. Server - The 'selfieVsId' field, previously available only in the NFC case on the get/score endpoint, has been added as part of the faceRecognition section after refactoring and will now appear in the response

ML:

  1. ML - Date parsing has been improved
  2. Deploy face liveness PMC/PVMC v2.0 – improvements in new model

Update 20/03:

  1. ML - The Colony address field parsing was improved by enhancing LLM accuracy and resolving inconsistencies in parsing results

ID templates - added support or got fixes for:
New supported templates:

  1. Guinea / Visa / VISA / 2021 - New document supported
  2. Nigeria / IdentificationCard / IDENTIFICATION_CARD / 2011 - New document supported
  3. Belize / Passport / NATIONAL_PASSPORT / 2023 - New document supported
  4. Mozambique / ResidenceDocument / ASYLUM_SEEKER_CARD / 2021 - New document supported
  5. Peru / DriversLicense / DRIVERS_LICENSE / 2020 - New document supported
  6. Brazil / FederalID / DOMESTIC_IDENTIFICATION_CARD / 1951 - New document supported
  7. Brazil / FederalID / DOMESTIC_IDENTIFICATION_CARD / 1943 - New document supported
  8. Peru / DriversLicense / DRIVERS_LICENSE / 1993 - New document supported
  9. Brazil / FederalID / DOMESTIC_IDENTIFICATION_CARD / 1902 - New document supported
  10. Romania / Passport / NATIONAL_PASSPORT / 2024 - New document supported
  11. Brazil / FederalID / DOMESTIC_IDENTIFICATION_CARD / 1900 - New document supported
  12. Turkey / Passport / TEMPORARY_PASSPORT / 2024 - New document supported
  13. Dominica / Military / MILITARY_CARD / 2024 - New document supported
  14. Brazil / FederalID / DOMESTIC_IDENTIFICATION_CARD / 1893 - New document supported
  15. Guatemala / IdentificationCard / IDENTIFICATION_CARD / 2025 - New document supported. Engineering fix: GTM IDs Composite Check Digit Failure
  16. Philippines / ResidenceDocument / RESIDENCE_CARD / 1958 - New document supported
  17. Brazil / FederalID / DOMESTIC_IDENTIFICATION_CARD / 1887 - New document supported
  18. Philippines / ResidenceDocument / RESIDENCE_CARD / 1957 - New document supported
  19. United Nations / DriversLicense / DRIVING_PERMIT / 2022 - New document supported
  20. Peru / DriversLicense / DRIVERS_LICENSE / 1941 - New document supported
  21. Peru / DriversLicense / DRIVERS_LICENSE / 2006 - New document supported
  22. Peru / DriversLicense / DRIVERS_LICENSE / 1939 - New document supported
  23. Philippines / Other / PHILPOST / 2020 - New document supported
  24. Peru / DriversLicense / DRIVERS_LICENSE / 1938 - New document supported
  25. Brazil / FederalID / DOMESTIC_IDENTIFICATION_CARD / 1885 - New document supported
  26. Netherlands / Passport / NATIONAL_PASSPORT / 2024 - New document supported
  27. Dominican Republic / IdentificationCard / INTERNATIONAL_IDENTITY_CARD / 2020 - New document supported
  28. Brazil / FederalID / DOMESTIC_IDENTIFICATION_CARD / 1883 - New document supported
  29. Congo / DriversLicense / DRIVERS_LICENSE / 2023 - New document supported
  30. Brazil / FederalID / DOMESTIC_IDENTIFICATION_CARD / 1881 - New document supported
  31. Philippines / ResidenceDocument / RESIDENCE_CARD / 1954 - New document supported
  32. Solomon Islands / Passport / NATIONAL_PASSPORT / 2022 - New document supported
  33. Peru / DriversLicense / DRIVERS_LICENSE / 1934 - New document supported
  34. Argentina / DriversLicense / DRIVERS_LICENSE / 1987 - New document supported
  35. Taiwan / TravelDocument / HOME_RETURN_PERMIT / 2024 - New document supported
  36. Togo / TravelDocument / CONSULAR_CARD / 2023 - New document supported
  37. Ivory Coast / ResidenceDocument / RESIDENCE_PERMIT / 2018 - New document supported
  38. Brazil / FederalID / DOMESTIC_IDENTIFICATION_CARD / 1879 - New document supported
  39. Brazil / FederalID / DOMESTIC_IDENTIFICATION_CARD / 1878 - New document supported
  40. Ghana / MedicalCard / SSNIT_CARD / 2020 - New document supported
  41. Peru / DriversLicense / DRIVERS_LICENSE / 1933 - New document supported
  42. Philippines / ResidenceDocument / RESIDENCE_CARD / 1950 - New document supported
  43. Bulgaria / ResidenceDocument / RESIDENCE_PERMIT / 2024 - New document supported
  44. Kazakhstan / Passport / NATIONAL_PASSPORT / 2021 - New document supported
  45. Dominica / IdentificationCard / POLICE_IDENTIFICATION_CARD / 2022 - New document supported
  46. Kenya / Military / MILITARY_CARD / 2025 - New document supported
  47. Pakistan / DriversLicense / INTERNATIONAL_DRIVING_PERMIT / 2025 - New document supported
  48. Argentina / DriversLicense / DRIVERS_LICENSE / 1985 - Only config file created for Data Collection
  49. Democratic Republic of the Congo / DriversLicense / DRIVERS_LICENSE / 2025 - New document supported
  50. Zambia / IdentificationCard / REFUGEE_IDENTIFICATION_CARD / 2024
  51. United States of America - Tennessee / DriversLicense / LEARNERS_PERMIT_UNDER21 / 2024 - New document supported
  52. United States of America - Tennessee / DriversLicense / TEMPORARY_DRIVERS_LICENSE / 2024 - New document supported
  53. Dominica / Military / MILITARY_CARD / 2025 - New document supported
  54. Dominica / IdentificationCard / POLICE_IDENTIFICATION_CARD / 2024 - New document supported
  55. Ivory Coast / TravelDocument / CONSULAR_CARD / 2021 - New document supported
  56. United States of America / TribalIdentification / TRIBAL_IDENTIFICATION_CARD / 1969 - New document supported
  57. Niger / TravelDocument / CONSULAR_CARD / 2020 - New document supported
  58. United States of America - Tennessee / DriversLicense / LEARNERS_PERMIT / 2024 - New document supported

Changes to current templates:

  1. Brazil / FederalID / IDENTIFICATION_CARD / 2024 — Specific field improvements: FullName
  2. Serbia / IdentificationCard / IDENTIFICATION_CARD / 2008 — OCR provider switched to Google. MRZ lines extracted by Incode OCR
  3. Italy / IdentificationCard / DOMESTIC_DOCUMENT_OF_IDENTITY / 2000/r3 — Specific field improvements: Address, Issuing Authority, Nationality
  4. United States of America - Tennessee / DriversLicense / DRIVERS_LICENSE_UNDER21 / 2024/r1 — Document classification improved
  5. Portugal / Passport / NATIONAL_PASSPORT / 2018 — Template improved in general
  6. Brazil / FederalID / POLICE_IDENTIFICATION_CARD / 2015 — Specific field improvements: FullName
  7. Brazil / DriversLicense / DRIVER_LICENSE / 2023 — Specific field improvements: FullName
  8. Canada / Visa / VISA / 2019/r2 — FaceExtraction disabled on template level
  9. Guatemala / IdentificationCard / IDENTIFICATION_CARD / 2009 — Engineering fix: GTM IDs Composite Check Digit Failure
  10. Mexico / Passport / NATIONAL_PASSPORT / 2012 — Template switched to entity_segmentation approach. OCR provider switched to Incode
  11. Mexico / Passport / NATIONAL_PASSPORT / 2000 — Template switched to entity_segmentation approach. OCR provider switched to Incode
  12. Mexico / ResidenceDocument / PERMANENT_RESIDENCE_CARD / 2000 — Template switched to entity_segmentation approach. OCR provider switched to Incode
  13. Mexico / ResidenceDocument / TEMPORARY_RESIDENCE_CARD / 2000 — Template switched to entity_segmentation approach. OCR provider switched to Incode

2025 March 06 - planned production deployment

(release notes published 27/2/25, deployment was on Demo environment 27/2/25 - version 1.32)

Web app:

  1. Onboarding/Combined consents – The privacy policy links and email in ML consent have been updated
  2. Onboarding/Data Sharing Consent – The checkboxes lacked an accessible name for WCAG accessibility standards
  3. Onboarding/Modules – The custom color button set in the configuration was not displayed in several modules

Dashboard:

  1. Dashboard/Curp - The “CURP Data Match” check has been removed from the CURP validation module
  2. Dashboard/Filters - The “personal id number” has been added as a filter option for sessions view
  3. Dashboard/Configuration - The label for 'Authentication Webhook' has been updated in the Webhooks tab
  4. Dashboard/Flow - The Document Type preview was displaying the check configuration of the previously selected document type
  5. Dashboard/ID validation - A new lamination check has been added to the ID validation module
  6. Dashboard/Government validation (US) - Address matching has been implemented in the Government validation tab
  7. Dashboard/Government validation (US) - Expiration check has been implemented in the Government validation tab
  8. Dashboard/Government verification - Validation has been added for Mexican Government validation configuration
  9. Dashboard/Crosschecks - Three fields have been added to the PoA crosschecks: registration number, V5C number, and reference number

Update 10/03:

  1. Dashboard/eKYB - Google Map image was black in the Business tab
  2. Dashboard/Session - The tooltips were either partially visible or not visible at all for some checks
  3. Dashboard/Session - Electronic signature (Advanced) - A new "Allow AES without score validation" check has been added to the module

Server:

  1. Server/Government validation (US) - The extra match indicator appears when a match or no match is reported for the middle name
  2. Server/eKYB - French (FR) eKYB address match rate only compared the data against head-office address
  3. Server/Government validation (US) - Fuzzy Primary Match Indicator has been implemented
  4. Server/OCR - The jurisdiction code was not extracted from the barcode
  5. Server/OCR - New address parsing has been implemented for MEX voter IDs
  6. Server - QrCodeService has been removed
  7. Server/Government validation - The government ID photo was extracting the background face instead of the ID portrait

Update 10/03:

  1. Server/eKYC - An incorrect response was returned for the KYC request for the US driver's license source
  2. Server/OCR - Fixed improper mapping for the reversed ID capture special case
  3. Server/Government validation - The data match in the Government validation tab was empty
  4. Server/Webhook - An authentication issue was present in the webhook
  5. Server/Session - Users in sessions where OCR was not correctly extracted were unable to complete onboarding

ML:

  1. ML - The facial government validation thresholds have been updated for default and specific organizations (Mexico)
  2. ML - Face recognition model improvements
  3. New model for foldable documents includes significant improvements for France DLs
  4. Punched Hole model has been improved to affect Total score

Update 10/03:

  1. ML - A problem with the foldable crop was present for Italian IDs
  2. ML - LLM address parsing has been improved

ID templates - added support or got fixes for:
New supported templates:

  1. Brazil / FederalID / MILITAR_IDENTIFICATION_CARD / 2017 — New document supported
  2. Ghana / MedicalCard / MEDICAL_CARD / 2015 — New document supported
  3. Argentina / DriversLicense / DRIVERS_LICENSE / 1989 — New document supported
  4. Peru / DriversLicense / DRIVERS_LICENSE / 1947 — New document supported
  5. Germany / ResidenceDocument / FICTIONAL_CERTIFICATE / 2020 — Only config file created for data collection
  6. Peru / DriversLicense / DRIVERS_LICENSE / 1943 — New document supported
  7. India / IdentificationCard / MASKED_IDENTIFICATION_CARD / 2015 — Only config file created for data collection

Changes to current templates:

  1. Ireland / DriversLicense / LEARNER_PERMIT / 2013 - Template improved in general
  2. Bolivia / DriversLicense / DRIVERS_LICENSE / 2013 - Engineering fix: Bolivia [non-standard mrz]
  3. Zimbabwe / IdentificationCard / IDENTIFICATION_CARD / 2011 - New field added: refNumber. Specific field improvements: personalNumber, gender
  4. Peru / IdentificationCard / IDENTIFICATION_CARD / 2001/r3 - Template switched to entity_segmentation approach. Fallback approach added: regions. Template improved in general
  5. Honduras / Passport / NATIONAL_PASSPORT / 2022 - Specific field improvements: firstName and lastName
  6. Honduras / Passport / NATIONAL_PASSPORT / 2015 - Specific field improvements: firstName and lastName
  7. Venezuela / IdentificationCard / IDENTIFICATION_CARD / 2000 - Specific field improvements: lastName, givenNames
  8. Costa Rica / Passport / NATIONAL_PASSPORT / 2015/r2 - Template switched to entity_segmentation approach. Fallback approach added: regions
  9. Panama / ResidenceDocument / RESIDENCE_PERMIT / 2024 - Specific field improvements: givenNames, lastName, nationality
  10. Panama / ResidenceDocument / RESIDENCE_PERMIT / 2000 - Specific field improvements: givenNames, lastName, nationality. idAlteration disabled on template level
  11. Guatemala / TravelDocument / CONSULAR_CARD / 2017 - Template improved in general; idAlteration disabled on template level
  12. North Macedonia / IdentificationCard / IDENTIFICATION_CARD / 2007 - Specific field improvements: documentNumber, nationality, gender, address, birthPlace
  13. Brazil / Other / WORK_AND_SOCIAL_SECURITY_REGISTRY / 2010 - New field added: refNumber; Existing field removed: personalNumber; idAlteration disabled on template level
  14. India / IdentificationCard / IDENTIFICATION_CARD / 2015 - Document classification improvement. Template improved in general
  15. India / IdentificationCard / MASKED_IDENTIFICATION_CARD / 2005 - Template improved in general
  16. Bolivia / ResidenceDocument / RESIDENCE_PERMIT / 2013 - Engineering fix: Bolivia [non-standard mrz]
  17. Dominican Republic / IdentificationCard / IDENTIFICATION_CARD / 2001 - MRZ lines extracted by Incode OCR
  18. Mexico / VoterIdentification / VOTER_IDENTIFICATION_CARD / 2013 - Engineering fix: [BE] LLM Address Parsing BE Integration
  19. Mexico / VoterIdentification / VOTER_IDENTIFICATION_CARD / 2008 - Engineering fix: [BE] LLM Address Parsing BE Integration
  20. Mexico / VoterIdentification / VOTER_IDENTIFICATION_CARD / 2014 - Engineering fix: [BE] LLM Address Parsing BE Integration
  21. Mexico / VoterIdentification / VOTER_IDENTIFICATION_CARD / 2002 - Engineering fix: [BE] LLM Address Parsing BE Integration
  22. Mexico / VoterIdentification / VOTER_IDENTIFICATION_CARD / 2019 - Engineering fix: [BE] LLM Address Parsing BE Integration
  23. Australia / Passport / NATIONAL_PASSPORT / 2008 - MRZ lines extracted by Incode OCR

2025 February 20 - planned production deployment

(release notes published 13/2/25, deployment was on Demo environment 13/2/25 - version 1.31)

Web app:

  1. Onboarding/Id capture - Manual ID upload option didn't honor the 'skipBackIdCapture' after the front was uploaded
  2. Onboarding/Face capture - Feedback messages in assisted mode have been replaced by updated versions
  3. Onboarding/QES - Screens for the new 'Qualified Electronic Signature' module have been added to flows and workflows
  4. Onboarding/ID capture - Wrong payload was displayed for event camera feedback “Show back of ID”
  5. Onboarding/ID capture - The age assurance image preview during onboarding was not blurred when 'Passport' was selected in the ID picker
  6. Onboarding/ID capture - Retake option did not occur on the second page for two-sided ID Passports
  7. Onboarding/Face capture - The “aria-expended” attribute has been removed for WCAG accessibility standards
  8. Onboarding/ID capture - The list of instructions was not marked up as list in classes for WCAG accessibility standards
  9. Onboarding/Face capture - The 'Keep your eyes open' feedback message was displayed even if the person was occasionally blinking
  10. Onboarding/Face capture - The selfie autocapture wasn't functional due to the frequent 'Keep your eyes open' message
  11. Onboarding/Phone number - Focusing on the phone number input was not applied immediately after the module was opened, in accordance with WCAG accessibility standard
  12. Onboarding/Face capture - The 'alt=matched' attribute has been replaced with the 'aria-label=Recently taken photo was successfully matched' attribute to comply with WCAG accessibility standards
  13. Onboarding/Flow - CTA pressed buttons have been darkened by 20%
  14. Onboarding/Flow - New “No internet connections” screen has been added

Dashboard:

  1. Dashboard/Face capture - Age verification (privacy-focused) check has been removed from the module and added to the flow/WF root path
  2. Dashboard/Workflows - The 'Redirect origin only' option has been added to the workflow builder
  3. Dashboard/Hippa - The HIPAA user was unable to save configurations
  4. Dashboard/Flows - Visual glitch was present on sessions count column
  5. Dashboard/eKYC - CA SEQUENCE has been added as a source for eKYC module in flows and workflows
  6. Dashboard/Comply advantage - The client reference has been changed to the ClientId/SessionId format
  7. Dashboard/CMS (Case Management System) – Once the session was manually reviewed with one answer, the user was able to change the result
  8. Dashboard/Session - UI issues were present in the 'Device Risk Signals' section of the 'Risk' tab
  9. Dashboard/Compliance - The LOGIN_ATTEMPT event was not visible under the Audit Logs tab
  10. Dashboard/Certificate Issuance - Added new functionalities to the Issuance Certificate module for password creation and certificate download

Update 19/02:

  1. Dashboard/Government verification (new module): Editing modules in the flows was not functional and resulted in crashes

Server:

  1. Server/PoA - Added support for new V5C Logbook document type to Proof of Address service
  2. Server/Session - “ocrResultsId” field is no longer present in session response when session cleaner is executed
  3. Server/FR - Adjusted face recognition threshold for signature and certificate download
  4. Server - Implemented metadata support and added backward compatibility with the previous behavioral risk solution
  5. Server/Flows & Workflows - Age assurance for Face Capture and ID Capture modules has been moved to Flow/Workflow configuration. It can no longer be set individually for ID or Face but is now exclusively configured at the complete Flow/Workflow level
  6. Server/OCR - Improved data extraction logic for Argentinian IDs to handle cases where barcode data is corrupted
  7. Server/Geolocation - Enhanced geolocation logic to use the next available location data (area) when an exact address (street and number) is not retrieved. This ensures that all other geolocation values are still populated, improving data completeness
  8. Server/OCR - Updated OCR processing to map the RUN (Rol Único Nacional) from Chilean IDs as the Personal ID Number
  9. Server/Business Rules - Enhanced business rule logic to ensure that when using date values only compatible operators are available. If date values are expected to be converted for numerical comparison, a review has been initiated to address cases where rules are not triggering as expected
  10. Server/Business Rules - Enhanced the rule engine by adding documentFrontState and documentBackState as operands for ID Validation and ID Validation Second ID
  11. Server/Age Assurance - Updated session handling to delete both the selfie image and face template after they have been used when Age Assurance is enabled
  12. Server/ID Validation - Added Support for Optional stateCode Parameter
  13. Server/eKYB - Improved the handling of tax ID inputs to ensure smoother submission and prevent errors
  14. Server/eKYB - Introduced a new "Unverified" status in the API response to ensure consistency with the US KYB and BR KYB
  15. Server/eKYB - Enhanced support for French (FR) tax ID processing in the eKYB system
  16. Server/PoA - Introduced support for reading and storing the Fiscal QR code from PDF documents. “Fiscal QR Response” is visible in Dashboard→Single-Session→Other tab providing easy access to the data
  17. Server/Certificate Issuance - Added new functionalities to the Issuance Certificate module for password creation and certificate download
  18. Server/Video Selfie - New configuration has been introduced to limit quality checks to the last X seconds when enabled
  19. Server/Government Validation - Improved flow and module property handling for processing government validation

Update 19/02:

  1. Server/Government Validation - The Transaction ID from Government Validation was not added to the database

ML:

  1. ID validation - improvements on id-preprocessing model to accept more back ID types
  2. ID liveness - further improvements on the model
  3. PoA - Added support for “V5C Logbook” documents
  4. ID validation - Added flags for enable/disable id processing checks
  5. PoA - Added support in detection QR Barcodes on PoA documents
  6. Selfie detection - Improved model for detecting selfie faces within face capture module (web platform)

ID templates - added support or got fixes for:
New supported templates:

  1. Gabon / ResidenceDocument / RESIDENCE_PERMIT / 2020 - New document supported
  2. Indonesia / DriversLicense / DRIVERS_LICENSE / 2023 - New document supported
  3. Brazil / FederalID / POLICE_IDENTIFICATION_CARD / 1969 - New document supported
  4. Peru / DriversLicense / DRIVERS_LICENSE / 1997 - New document supported
  5. El Salvador / Passport / NATIONAL_PASSPORT / 2024 - New document supported
  6. Brazil / FederalID / POLICE_IDENTIFICATION_CARD / 1991 - New document supported
  7. Nigeria / VoterIdentification / VOTER_IDENTIFICATION / 2024 - New document supported
  8. Argentina / DriversLicense / DRIVERS_LICENSE / 2008 - New document supported
  9. Tanzania - Zanzibar / IdentificationCard / IDENTIFICATION_CARD / 2013 - New document supported
  10. Congo / TravelDocument / CONSULAR_CARD / 2024 - New document supported
  11. Peru / DriversLicense / DRIVERS_LICENSE / 1989 - New document supported
  12. Peru / DriversLicense / DRIVERS_LICENSE / 1988 - New document supported
  13. Peru / DriversLicense / DRIVERS_LICENSE / 1977 - New document supported
  14. United States of America - Illinois / Other / IDENTIFICATION_CARD / 2020 - New document supported
  15. Argentina - Formosa / DriversLicense / DRIVERS_LICENSE / 2024 - New document supported
  16. Switzerland / Visa / VISA / 2022 - New document supported
  17. Ivory Coast / TravelDocument / CONSULAR_CARD / 2024 - New document supported
  18. Argentina / TravelDocument / CONSULAR_CARD / 2022 - New document supported
  19. Democratic Republic of the Congo / DriversLicense / DRIVERS_LICENSE / 2022 - New document supported
  20. Dominica / IdentificationCard / DIPLOMATIC_PASSPORT_CARD / 2024 - New document supported
  21. Dominica / MedicalCard / SOCIAL_SECURITY_CARD / 2024 - New document supported
  22. Ghana / DriversLicense / LEARNERS_PERMIT / 2019 - New document supported
  23. Honduras / DriversLicense / DRIVERS_LICENSE / 2023 - New document supported
  24. Cambodia / Passport / NATIONAL_PASSPORT / 2021 - New document supported
  25. Nigeria / TravelDocument / CONSULAR_CARD / 2024 - New document supported
  26. Philippines / IdentificationCard / SENIOR_IDENTIFICATION_CARD / 1994 - New document supported
  27. Rwanda / ResidenceDocument / RESIDENCE_CARD / 2024 - New document supported
  28. Rwanda / TravelDocument / REFUGEE_TRAVEL_DOCUMENT / 2024 - New document supported
  29. Tanzania / IdentificationCard / POLICE_IDENTIFICATION_CARD / 2024 - New document supported
  30. United States of America - Tennessee / DriversLicense / DRIVERS_LICENSE_UNDER21 / 2024 - New document supported
  31. Nigeria / IdentificationCard / IDENTIFICATION_CARD / 2013 - New document supported
  32. Nigeria / Military / MILITARY_IDENTIFICATION_CARD / 2023 - New document supported
  33. Peru / DriversLicense / DRIVERS_LICENSE / 2025 - New document supported
  34. Peru / DriversLicense / DRIVERS_LICENSE / 1961 - New document supported
  35. Peru / DriversLicense / DRIVERS_LICENSE / 1960 - New document supported
  36. Peru / DriversLicense / DRIVERS_LICENSE / 1959 - New document supported
  37. Ivory Coast / MedicalCard / MEDICAL_CARD / 2024 - New document supported
  38. United Nations / IdentificationCard / UNHCR_CARD / 2022 - New document supported
  39. Cameroon / IdentificationCard / REFUGEE_IDENTIFICATION_CARD / 2022 - New document supported
  40. Peru / DriversLicense / DRIVERS_LICENSE / 1950 - New document supported
  41. Brazil / FederalID / DOMESTIC_IDENTIFICATION_CARD / 1897 - New document supported
  42. Brazil / FederalID / DOMESTIC_IDENTIFICATION_CARD / 1896 - New document supported
  43. Peru / DriversLicense / DRIVERS_LICENSE / 1949 - New document supported
  44. Kenya / MedicalCard / MEDICAL_CARD / 2018 - New document supported
  45. Brazil / FederalID / DOMESTIC_IDENTIFICATION_CARD / 1894 - New document supported
  46. Philippines / IdentificationCard / POLICE_CLEARANCE_IDENTIFICATION_CARD / 2019 - New document supported
  47. Peru / DriversLicense / DRIVERS_LICENSE / 1948 - New document supported
  48. Peru / Military / MILITARY_CARD / 2022 - New document supported
  49. South Korea / ResidenceDocument / RESIDENCE_PERMIT / 2018 - New document supported
  50. Philippines / IdentificationCard / DISABILITY_IDENTIFICATION_CARD / 1995 - New document supported
  51. Uganda / ResidenceDocument / RESIDENCE_PERMIT / 2024 - New document supported
  52. Mexico - Quintana Roo / DriversLicense / DRIVERS_LICENSE / 1997 - New document supported
  53. Mexico / Military / MILITARY_CARD / 2025 - New document supported
  54. Mexico - Tabasco / DriversLicense / DRIVERS_LICENSE / 2019 - Only config files created for Data Collection
  55. Zambia / VoterIdentification / VOTER_IDENTIFICATION_CARD / 2020 - New document supported
  56. Tanzania / MedicalCard / MEDICAL_CARD / 2019 - New document supported
  57. Brazil / FederalID / DOMESTIC_IDENTIFICATION_CARD / 1889 - New document supported
  58. Brazil / FederalID / DOMESTIC_IDENTIFICATION_CARD / 1891 - New document supported
  59. Uganda / Visa / VISA / 2024 - New document supported
  60. Peru / DriversLicense / DRIVERS_LICENSE / 1945 - New document supported

Changes to current templates:

  1. Chile / Passport / NATIONAL_PASSPORT / 2013 - Alias nameOfTheAlias created out of nameOfTheField
  2. Chile / Passport / EMERGENCY_PASSPORT / 2022 - Alias personalIdNumber created out of personalNumber
  3. Chile / IdentificationCard / IDENTIFICATION_CARD / 2024/r2 - Alias personalIdNumber created out of personalNumber
  4. Chile / IdentificationCard / IDENTIFICATION_CARD / 2007 - Alias personalIdNumber created out of personalNumber
  5. Chile / IdentificationCard / IDENTIFICATION_CARD / 2013 - Alias personalIdNumber created out of personalNumber
  6. Argentina / DriversLicense / DRIVERS_LICENSE / 2001/r3 - Document classification improved
  7. Argentina - MISIONES / DriversLicense / DRIVERS_LICENSE / 2008 - Document classification improvement
  8. Panama / ResidenceDocument / PERMANENT_RESIDENCE_CARD / 2015 - Template improved in general

2025 February 10 - planned production deployment

(release notes published 4/2/25, deployment was on Demo environment 4/2/25 - version 1.30, originally planned demo env 30/1/25 and saas env originally planned 6/2/25)

Web app:

  1. Onboarding/eKYC - UI discrepancies were present after the changes made for eKYB

Update 07/02:

  1. Onboarding/eKYC - The eKYC screen wasn't scrollable on older browser versions
  2. Onboarding/Face capture - Manual capture wasn't triggered on the first click
  3. Onboarding/ID capture - The ID frame overlay wasn't switching between portrait and landscape

Dashboard:

  1. Dashboard/Video Selfie - New “Execute video quality check for the last seconds of the video” check has been added (hidden by default)
  2. Dashboard/Crosschecks - A different icon has been added to indicate when crosscheck doesn’t run due to missing fields
  3. Dashboard/Modules - New “Certificate Issuance” module has been added
  4. Dashboard/Session - New fields have been added under the 'Device Risk Signals' and 'Behavioral Risk' sections in the 'Risk' tab
  5. Dashboard/Session - Personal Number crosscheck wasn't functional

Server:

  1. Server/OCR - The letter 'Ñ' in names was being read as 'N' without the tilde for Mexican IDs
  2. Server/OCR - Last names (full name and surname) in Russian internal passports were displayed in Latin script instead of Cyrillic
  3. Server/OCR - Errors occurred when parsing the date, height, and weight fields
  4. Server/Government Validation - The Transaction ID from Government Validation was missing in the database
  5. Server/Modules - New “Certificate Issuance” module has been added
  6. Server/AES - AES functionality has been refactored
  7. Server/Filters - The 'Needs Review' queue didn’t have a size limit
  8. Server/OCR - Improper barcode validation of Argentinian IDs
  9. Server/Webhook - Implemented webhook for manual validation
  10. Server/API - The Liveness API has been improved

ML:

  1. OCR - Added support to use classificator as per region (EU production)
  2. OCR - Problems with MRZ data parsing for Bolivian Residence Permit document
  3. OCR - The document number from the MRZ1 line was not extracted as the reference number for the Panama Residence Card
  4. Id-validation-service: 2.13.0 release includes new model improvements
  5. id-foundation-service: 0.1.0 release implements a Vision-Language Model for identity document verification and fraud detection
  6. Entity segmentation model (version 9.17) has been updated with new template

ID templates - added support or got fixes for:
New supported templates:

  1. Mexico / Military / MILITARY_CARD / 2010 - New document supported
  2. Bolivia / ResidenceDocument / RESIDENCE_PERMIT / 2024 - New document supported
  3. Democratic Republic of the Congo / DriversLicense / DRIVERS_LICENSE / 2024 - New document supported
  4. Democratic Republic of the Congo / DriversLicense / DRIVERS_LICENSE / 2023 - New document supported
  5. Rwanda / TravelDocument / LAISSEZ_PASSER / 2023 - New document supported
  6. Zambia / ResidenceDocument / RESIDENCE_PERMIT / 2020 - Only config file created for Data Collection
  7. Mexico - Guerrero / DriversLicense / DRIVERS_LICENSE / 1927 - New document supported
  8. Mexico - Guerrero / DriversLicense / DRIVERS_LICENSE / 1926 - New document supported
  9. Peru / DriversLicense / DRIVERS_LICENSE / 1970 - New document supported
  10. Peru / DriversLicense / DRIVERS_LICENSE / 1969 - New document supported
  11. Peru / Military / MILITARY_CARD / 2021 - New document supported
  12. Peru / DriversLicense / DRIVERS_LICENSE / 1968 - New document supported
  13. Peru / DriversLicense / DRIVERS_LICENSE / 1967 - New document supported
  14. Peru / DriverLicense / DRIVER_LICENSE / 1966 - New document supported
  15. Peru / DriverLicense / DRIVER_LICENSE / 1964 - New document supported
  16. Dominica / Military / MILITARY_CARD / 2023 - New document supported
  17. Peru / DriversLicense / DRIVERS_LICENSE / 1958 - New document supported
  18. Peru / DriversLicense / DRIVERS_LICENSE / 1957 - New document supported
  19. Peru / DriversLicense / DRIVERS_LICENSE / 1955 - New document supported
  20. Peru / DriversLicense / DRIVERS_LICENSE / 1953 - New document supported
  21. Philippines / IdentificationCard / POLICE_CLEARANCE_IDENTIFICATION_CARD / 2020 - New document supported
  22. Philippines / ResidenceDocument / RESIDENCE_CARD / 1970 - New document supported
  23. Philippines / ResidenceDocument / RESIDENCE_CARD / 1968 - New document supported
  24. Philippines / IdentificationCard / SENIOR_IDENTIFICATION_CARD / 1992 - New document supported
  25. Slovenia / ResidenceDocument / RESIDENCE_PERMIT / 2021 - New document supported
  26. Latvia / ResidenceDocument / RESIDENCE_PERMIT / 2024 - New document supported
  27. Tanzania / MedicalCard / MEDICAL_CARD / 2011 - New document supported
  28. Peru / DriverLicense / DRIVERS_LICENSE / 1951 - New document supported
  29. Panama / ResidenceDocument / PERMANENT_RESIDENCE_CARD / 2023 - Classification changed from “PAN|ALL|ResidenceDocument|RESIDENCE_PERMIT|2023” to “PAN|ALL|ResidenceDocument|PERMANENT_RESIDENCE_CARD|2023" ; Engineering fix: Panama Residence Card - MRZ parsing
  30. Panama / ResidenceDocument / PERMANENT_RESIDENCE_CARD / 2015 - Classification changed from “PAN|ALL|ResidenceDocument|RESIDENCE_PERMIT|2015” to “PAN|ALL|ResidenceDocument|PERMANENT_RESIDENCE_CARD|2015"
  31. Bolivia / Visa / VISA / 2023 - Only config file created for Data Collection

Changes to current templates:

  1. United States of America - Washington / DriversLicense / LEARNERS_PERMIT / 2018 - Template switched to entity_segmentation approach - front side
  2. Zimbabwe / Passport / NATIONAL_PASSPORT / 2011 - Template switched to entity_segmentation approach. Specific field improvements: lastName, givenNames
  3. Philippines -TaxIdentification / TAX_IDENTIFICATION / 2017 - Template switched to enitity_segmentation approach
  4. Mexico / Military / MILITARY_CARD / 2010 - Template switched to entity_segmentation approach : Fallback approach added: regions
  5. Mexico / MedicalCard / MEDICAL_CARD / 2010 - template switched to entity_segmentation approach
  6. Venezuela / IdentificationCard / IDENTIFICATION_CARD / 2000 - New field added: mentions
  7. Vietnam / DriversLicense / DRIVER_LICENSE / 2003 - Template improved in general
  8. Guatemala / ResidenceDocument / RESIDENCE_PERMIT / 2000 - Document classification improved. idAlteration disabled on template level
  9. Kenya / IdentificationCard / IDENTIFICATION_CARD / 2011 - ID alteration disabled on template level. Template switched to entit_segmentation approach
  10. Great Britain / DriversLicense / DRIVER_LICENSE / 2007 - Specific field upgrades: documentNumber
  11. Great Britain / DriversLicense / DRIVER_LICENSE / 2018 - Specific field improvements: givenNames
  12. Great Britain / DriversLicense / DRIVER_QUALIFICATION_CARD / 2022 - Document classification improved. Specific field improvements: givenNames
  13. United Kingdom / ResidenceDocument / RESIDENCE_PERMIT / 2008 - Template switched to entity_segmentation approach ; Fallback approach added: regions
  14. United Kingdom / DriversLicence / PROVISIONAL_DRIVER_LICENSE / 2007 - Specific fields improved ; name ; document Number
  15. Italia / IdentificationCard / DOMESTIC_DOCUMENT_OF_IDENTITY / 2000 / r2 - Template switched to entity_segmentation approach - front side. Fallback approach added: regions
  16. Uganda / IdentificationCard / IDENTIFICATION_CARD / 2014 - Template switched to entity_segmentation approach ; Fallback approach added: regions
  17. Kenya / DriversLicense / DRIVERS_LICENSE / 2020 - Template switched to entity_segmentation approach. Fallback approach added: regions
  18. Kenya / IdentificationCard / IDENTIFICATION_CARD / 2020 - Template switched to entity_segmentation approach. Fallback approach added: regions
  19. Kenya / IdentificationCard / IDENTIFICATION_CARD / 2023 - Template switched to entity_segmentation approach
  20. Zimbabwe / IdentificationCard / IDENTIFICATION_CARD / 2011 - Template switched to entity_segmentation approach - front side. Fallback approach added: regions
  21. Philippines / IdentificationCard / UMID_CARD / 2001 - Template switched to entity_segmentation approach - front side
  22. United States of America - District of Columbia / DriversLicense / DRIVERS_LICENSE / 2017 - Template switched to entity_segmentation approach - front side
  23. Colombia / IdentificationCard / IDENTIFICATION_CARD / 2000 - Specific field improvements: refNumber
  24. Honduras / IdentificationCard / IDENTIFICATION_CARD / 2009 / r2 - Document series expired enabled on template level
  25. Russia / IdentificationCard / IDENTIFICATION_CARD / 2008 - Specific field improvements: givenNames, lastName
  26. Vietnam / Passport / NATIONAL_PASSPORT / 2005 - Specific field improvements: name
  27. Vietnam / Passport / NATIONAL_PASSPORT / 2022 - Specific field improvements: name
  28. Guatemala / ResidenceDocument / RESIDENCE_PERMIT / 2011 - Document classification improved. idAlteration disabled on template level
  29. Bolivia / DriversLicense / DRIVERS_LICENSE / 2018 - Template improved in general
  30. Bolivia / Passport / NATIONAL_PASSPORT / 2010 / r2 - Template improved in general
  31. South Korea / DriversLicense / DRIVER_LICENSE / 2000 - Template improved in general
  32. Netherlands / Passport / NATIONAL_PASSPORT / 2006 - Sensitive data redacted
  33. Puerto Rico / DriversLicense / DRIVERS_LICENSE / 2008 - Template improved in general
  34. Puerto Rico / IdentificationCard / IDENTIFICATION_CARD / 2019 - Specific field improvements: Address field
  35. Puerto Rico / VoterIdentification / VOTER_IDENTIFICATION_CARD / 2015 - Template improved in general ; idAlteration disabled on template level
  36. Puerto Rico / DriversLicense / DRIVERS_LICENSE / 2018 - Specific field improvements: lastName, givenNames, address, birthDate, issueDate
  37. Germany / ResidenceDocument / RESIDENCE_PERMIT / 2019 - MRZ lines extracted by Incode OCR
  38. Bolivia / IdentificationCard / IDENTIFICATION_CARD / 2023 - Template improved in general
  39. Bolivia / Passport / NATIONAL_PASSPORT / 2018/ r3 - Template improved in general
  40. Germany / Passport / NATIONAL_PASSPORT / 2017 - MRZ lines extracted by Incode OCR
  41. India / DriversLicense / DRIVER_LICENSE / 2011 - onlyFront enabled on template level

2025 January 23 - planned production deployment

(release notes published 20/1/25, deployment was on Demo environment 20/1/25 - version 1.29, originally planned demo env 16/1/25)

Web app:

  1. Onboarding/Video Selfie - The speech term was displayed in incorrect language
  2. Onboarding/Face Capture - The face was captured before the Face Capture screen opened when Face Recording was enabled
  3. Onboarding/ID capture - A blank screen appeared on the ID Capture screen when a specific configuration was applied
  4. Onboarding/Face capture - The quality of autocaptured selfie images has been improved
  5. Onboarding/Kiosk - ID image on ID capture screen was flipped
  6. Onboarding/Language setting - Language support for Hmong and Somali has been added
  7. Onboarding/OIDC - The trouble scanning link has been removed from the QR code screen
  8. Onboarding - The 'Try Again' error screen message has been improved
  9. Onboarding/Face capture - Selfie local lenses check has been enabled
  10. Onboarding/ID capture - The auto-capture best frame lookup has been implemented, and the quality of ID capture has been increased

Update 21/01:

  1. Onboarding/Face capture - Screen “Done!” has been updated to the “Scan complete” (Note: changes will be present after Saas deploy)

Update 29.01:

  1. Onboarding/Face capture - The 'Take off your glasses' message was displayed on the screen during manual capture, even when the face was not in the frame
  2. Onboarding/Flow - The class prefixes “IncodePrimaryButton” and “IncodeStartButton” have been added to onboarding buttons
  3. Onboarding/Flow - The flow restarted when 'Capture optional ID page' was set, and only the passport was included in the accepted documents

Dashboard:

  1. Dashboard/Watchlist - When the fuzziness was different from 1 in the Watchlist module configuration, the Watchlist module wasn't present on the Dashboard or in the Event logs
  2. Dashboard/Side bar - The status page has been removed, and a new redirection has been implemented for users
  3. Dashboard/Workflows - The “Show Document Chooser” check wasn't functional
  4. Dashboard/ID capture - The “Accepted Documents” setting from the ID capture module was not applied correctly
  5. Dashboard/Compliance - Updated endpoint - only events from the past 30 days are displayed. To view older events, user needs to use timestamps filter to expand date rang
  6. Dashboard/Flow - Mark session as expired after input field has been updated with “Log session expiration after [x] minutes"
  7. Dashboard/Compliance - The wrong error message was displayed when the user was logged out
  8. Dashboard/ID capture – New checkbox “Back Id Only (barcode)” has been added in the ID capture module
  9. Dashboard/Session – A “Completed” status was displayed when the user rejected camera permissions and hadn't finished the workflow
  10. Dashboard/Hipaa – Support for HIPAA-specific requirements has been added
  11. Dashboard/ML consent - The ML consent checkbox will only be present if the supported languages are English, Portuguese, or Spanish
  12. Dashboard/ID validation - Additional option has been added within “Disable Expiration Date” check - “Expiration tolerance (in days)”
  13. Dashboard/Session - The cropped selfie appeared in the main placeholder
  14. Dashboard/Modules - New “Qualified electronic signature - QES” module has been added
  15. Dashboard/Custom Watchlist - The “Allowlist” option has been limited to admins only
  16. Dashboard/Hippa - Implement single session search page
  17. Dashboard/ID capture - The “Capture optional ID page” check is added for root and per country settings (when twoSidedDocument enabled)

Update 24/01:

  1. Dashboard/Government Validation - Government validation was failing because the card number and document number were mapped to the wrong fields for the Australian driver's license

Update 29.01:

  1. Dashboard/Authentications - Authentications method and unsuccessful login attempts were missing

Server:

  1. Server/Authentications - Add support for authentication recording
  2. Server/Webhook - Onboarding completed notification was missing if user has finished the onboarding flow
  3. Server/ID capture - Underage check and punched holes were always performed although they are excluded by default on dashboard (if ID capture module is just added)
  4. Server/ID capture - BIRTH DATE wasn’t present in ID OCR when Age assurance is enabled with Show document chooser screen check disabled and Passport removed from accepted documents in ID Capture module config
  5. Server/Rules - Face recognition rule was triggered although Face recognition score was null
  6. Server/PoA - Added support for generic type so we can return the extracted information (address)
  7. Server/Compliance - Updated endpoint for fetching audit logs of events
  8. Server/Curp - Incorrect curp was linked to the session, preventing user to have retry attempt
  9. Server/OCR - Added additional attributes detection for Indian digital IDs
  10. Server/Data Sharing Consent - Added event for Sign Combined Consent
  11. Server/OCR - Improvements for decode barcodes from British Columbia (Canada) documents
  12. Server/Template level - Screen ID liveness disabled for some digital driver license documents
  13. Server - Expiration DateCrosscheck was passing when two different values are present within the ID
  14. Server - Updated crypto service with latest version to avoid any security risks
  15. Server - Added HIPAA endpoints for the Flow
  16. Server - Data validation results were overriden by face validation results when they are received async
  17. Server - Age Assurance was executed when enabled for Selfie and not for ID
  18. Server/ID validation - For “Disable expiration date check” has been added expiration tolerance with instruction on how to use
  19. Server/Curp - Webhook for failed retry has been added
  20. Server/Antifraud - Extend query for document number field in Antifraud
  21. Server/OCR - Re-implemented region templates on ML side
  22. Server/Antifraud - Introduce logic for tackle cases once female change last name
  23. Server/Government validation - Implement support for checking documents with SoT - Australia
  24. Server/QES - Added new module for flows & workflows - Qualified Electronic Signature
  25. Server/Government validation - Updated url for Chile government validation check
  26. Server/OCR - twoSidedDocument option has been added on server side to support Indian passports (and in future for the visas)
  27. Server/ID capture - New option “Capture additional ID page” in ID Capture module is added for root and per country settings (when twoSidedDocument enabled)
  28. Server/OCR - spouseName was missing for Indian passports on dashboard and response
  29. Server/Authorization server - Added fullName custom field on /start call when reading OKTA profile
  30. Server/ID capture - Option “enable ID recording” is set hidden by default within ID capture module for new organizations
  31. Server/Rules - Added Rule Engine support for additional attributes
  32. Server/OCR - Integration of v2 endpoint for ID preprocess service to support foldable documents
  33. Server/Crosschecks - The “ONE_FIELD_MISSING” result was missing when the PoA address wasn't available during the CrossCheck comparison in the single session

Update 29.01:

  1. Server/Watchlist - An empty response was present in the watchlist-result endpoint

ML:

  1. Id-validation-service: 2.12.0 release includes new model improvements
  2. Tamper Check model (version 5.0) includes new model improvements
  3. Deploy constrained (SDK) PAD Liveness v7.0 – Major improvements of the model
  4. Deploy Physical Video Liveness v2.0 – Major improvements of the model
  5. Deploy digital video liveness PAD v2.0 – Major improvements of the model
  6. Update classification templates in preprocessing service

ID templates - added support or got fixes for:
New supported templates:

  1. Mexico - Quintana Roo / DriversLicense / DRIVERS_LICENSE / 2013 - New document supported
  2. India - Sikkim / DriversLicense / DRIVERS_LICENSE / 2020 - New document supported
  3. Georgia / ResidenceDocument / RESIDENCE_PERMIT / 2021 - New document supported
  4. United States Of America / TribalIdentification / TRIBAL_IDENTIFICATION / 2024 - New document supported
  5. India / IdentificationCard / MASKED_IDENTIFICATION_CARD / 2005 - New template supported
  6. Canada - Northwest Territories / DriversLicense / TEMPORARY_DRIVERS_LICENSE / 2024 - New document supported
  7. India - Telangana / IdentificationCard / POLICE_IDENTIFICATION_CARD / 2020 - New document supported
  8. Mexico - Guerrero / DriversLicense / DRIVERS_LICENSE / 1929 - New document supported
  9. Pakistan - Sindh / DriversLicense / LEARNERS_PERMIT / 2024 - New document supported
  10. Philippines / IdentificationCard / SENIOR_IDENTIFICATION_CARD / 1999 - New document supported
  11. Philippines / ResidenceDocument / RESIDENCE_CARD / 1984 - New document supported
  12. Philippines / ResidenceDocument / RESIDENCE_CARD / 1983 - New document supported
  13. Pakistan / DriversLicense / DRIVERS_LICENSE / 2021 - New document supported
  14. Brunei / Military / MILITARY_CARD / 2020 - New document supported
  15. Serbia / IdentificationCard / DIPLOMATIC_IDENTIFICATION_CARD / 2020 - New document supported
  16. Belgium / Passport / TRAVEL_DOCUMENT / 2024 - New document supported
  17. India - West Bengal/ DriversLicense / DRIVERS_LICENSE / 2002 - New document supported
  18. Nigeria - Lagos / ResidenceDocument / RESIDENCE_CARD / 2020 - New document supported
  19. Philippines / IdentificationCard / SENIOR_IDENTIFICATION_CARD / 1998 - New document supported
  20. Turkish Republic of Northern Cyprus / IdentificationCard / IDENTIFICATION_CARD / 2022 - New document supported
  21. Brazil / FederalID / DOMESTIC_IDENTIFICATION_CARD / 1906 - New document supported
  22. Philippines / ResidenceDocument / RESIDENCE_CARD / 1982 - New document supported
  23. Peru / DriversLicense / DRIVER_LICENSE / 1975 - New document supported
  24. Mexico - Guerrero / DriversLicense / DRIVERS_LICENSE / 1928 - New document supported
  25. Uruguay / DriversLicense / DRIVER_LICENSE / 2016 - New document supported
  26. Taiwan / IdentificationCard / DIPLOMATIC_IDENTIFICATION_CARD / 2024 - New document supported
  27. United States of America - New Jersey / Other / IDENTIFICATION_CARD / 2024 - Only config file created for Data Collection
  28. Philippines / IdentificationCard / DISABILITY_IDENTIFICATION_CARD / 2000 - New document supported
  29. Turkey / IdentificationCard / IDENTIFICATION_CARD / 2024 - New document supported
  30. United Kingdom / IdentificationCard / DIPLOMATIC_IDENTIFICATION_CARD / 2024 - New document supported
  31. India / VoterIdentification / VOTER_IDENTIFICATION_CARD / 2022 - New document supported
  32. Peru / DriversLicense / DRIVER_LICENSE / 1973 - Only config files created for Data Collection
  33. Argentina / DriversLicense / DRIVERS_LICENSE / 1992 - New document supported
  34. Romania / DriversLicense / DRIVER_QUALIFICATION_CARD / 2022 - New document supported
  35. Philippines / IdentificationCard / DISABILITY_IDENTIFICATION_CARD / 1999 - New document supported
  36. United Kingdom / IdentificationCard / DISABILITY_IDENTIFICATION_CARD / 2020 - New document supported
  37. Syria / DriversLicense / INTERNATIONAL_DRIVERS_LICENSE / 2019 - New document supported
  38. Spain - Military / MILITARY_CARD / 2020 - New document supported
  39. Argentina - Misiones / DriversLicense / DRIVERS_LICENSE / 2020 - New document supported
  40. Philippines / IdentificationCard / SENIOR_IDENTIFICATION_CARD / 1997 - New document supported
  41. Spain / DriversLicense / DRIVER_CARD / 2020 - Only config file created for Data Collection
  42. Mexico - Morelos / DriverLicense / DRIVERS_LICENSE/ 2020 - New document supported
  43. Brazil / FederalID / DOMESTIC_IDENTIFICATION_CARD / 1905 - New document supported
  44. Brazil / FederalID / DOMESTIC_IDENTIFICATION_CARD / 1904 - New document supported
  45. Philippines / ResidenceDocument / RESIDENCE_CARD / 1981 - New document supported
  46. Philippines / IdentificationCard / DISABILITY_IDENTIFICATION_CARD / 1998 - New document supported
  47. United Nations / IdentificationCard / UNHCR_CARD / 2023 - New document supported
  48. Venezuela / DriversLicense / DRIVERS_LICENSE / 2024 - New document supported
  49. United Kingdom / DriversLicense / DRIVER_QUALIFICATION_CARD / 2022 - New document supported
  50. India - West Bengal / DriversLicense / DRIVERS_LICENSE / 2000 - New document supported
  51. India / IdentificationCard / AIRFORCE_IDENTIFICATION_CARD / 2023 - New document supported
  52. Philippines / ResidenceDocument / RESIDENCE_CARD / 1977 - New document supported
  53. Philippines / ResidenceDocument / ALIEN_CERTIFICATE_OF_REGISTRATION / 2020 - New document supported
  54. Sweden / DriversLicense / DRIVERS_LICENSE / 2024 - New document supported

Changes to current templates:

  1. Peru / ResidenceDocument / RESIDENCE_PERMIT / 2021 - Specific field improvements: Document number
  2. Paraguay / IdentificationCard / IDENTIFICATION_CARD / 2023 - Personal number switched to Document number, Document number switched to Reference number, New field added: Personal number
  3. Australia - Victoria / DriversLicense / LEARNERS_PERMIT / 2014/ r3 - Given name switched to Last Name. Last name switched to Given Name
  4. Panama / ResidenceDocument / RESIDENCE_PERMIT / 2023 - documentNumber switched to referenceNumber, referencelNumber switched to documentNumber
  5. India - Telangana / DriversLicense / DRIVERS_LICENSE / 2014 - Document classification improved
  6. India - Andhra Pradesh / DriversLicense / DRIVERS_LICENSE / 2011 - Document classification improved
  7. Canada - Quebec / DriversLicense / DRIVERS_LICENSE / 2009 - OCR provider switched to Incode
  8. United States of America - Missouri / IdentificationCard / IDENTIFICATION_CARD_UNDER21 / 2020 - OCR provider switched to Incode
  9. United States of America - New York / DriversLicense / DRIVER_LICENSE / 2022 - OCR provider switched to Incode
  10. United States Of America - California / DriversLicense / DRIVERS_LICENSE UNDER21/ 2018 - OCR provider switched to Incode; Template switched to entity_segmentation approach
  11. United States of America - New York / DriversLicense / DRIVER_LICENSE / 2017 - OCR provider switched to Incode
  12. United States of America - South Carolina / DriversLicense / DRIVERS_LICENSE_UNDER21 / 2010/ r1 - OCR provider switched to Incode
  13. United States Of America - California / DriversLicense / PROVISIONAL_DRIVERS_LICENSE_UNDER21 / 2018 - OCR provider switched to Incode
  14. United States of America - New York / DriversLicense / LEARNERS_PERMIT / 2017 - OCR provider switched to Incode
  15. United States of America - New York / IdentificationCard / IDENTIFICATION_CARD / 2017 - OCR provider switched to Incode
  16. United States OF America / Illinois / IdentificationCard / IDENTIFICATION_CARD / 2016 - OCR provider switched to Incode OCR
  17. United States of America - South Carolina / IdentificationCard / IDENTIFICATION_CARD_UNDER21 / 2018/ r1 - OCR provider switched to Incode
  18. United States of America - Pennsylvania / IdentificationCard / IDENTIFICATION_CARD_UNDER21 / 2018/ r1 - OCR provider switched to Incode
  19. Nicaragua / IdentificationCard / IDENTIFICATION_CARD / 2010 - Engineering fix: NIC|ALL|IdentificationCard|IDENTIFICATION_CARD|2010
  20. Portugal / ResidenceDocument / RESIDENCE_PERMIT / 2008 - General template improvements. Specific field improvement: givenNames, lastName
  21. United States of America - Uscis / ResidenceDocument / PERMANENT_RESIDENT_CARD_ALLAGES / 2023 - OCR provider switched to Incode
  22. United States of America - Uscis / ResidenceDocument / PERMANENT_RESIDENT_CARD_ALLAGES / 2010 - OCR provider switched to Incode. MRZ lines extracted by Incode OCR
  23. United States of America - Uscis / Permit / EMPLOYMENT_AUTHORIZATION_CARD / 2022/ r2 - OCR provider switched to Incode
  24. United States of America - US_DEPARTMENT_OF_STATE / TravelDocument / PASSPORT_CARD_ALLAGES / 2012 - OCR provider switched to Incode. MRZ lines extracted by Incode OCR
  25. Australia - Tasmania / IdentificationCard / IDENTIFICATION_CARD / 2023 - documentNumber switched to refNumber
  26. Australia - Queensland / IdentificationCard / IDENTIFICATION_CARD / 2011 - Document number switched to Reference number, Reference number switched to Document number
  27. Australia - New South Wales / IdentificationCard / IDENTIFICATION_CARD / 2012 - refNumber switched to documentNumber. documentNumber switched to refNumber
  28. Australia - Queensland / IdentificationCard / IDENTIFICATION_CARD / 2019 / r1 - refNumber switched to documentNumber. documentNumber switched to refNumber
  29. United States Of Ameriica - Ohio / IdentificationCard / IDENTIFICATION_CARD_UNDER21 / 2018 - OCR provider switched to Incode
  30. United States of America - California / IdentificationCard / IDENTIFICATION_CARD_UNDER21 / 2018 - OCR provider switched to Incode
  31. United States of America - New Jersey / IdentificationCard / IDENTIFICATION_CARD_UNDER21 / 2018 - OCR provider switched to Incode
  32. United States of America - New Jersey / IdentificationCard / IDENTIFICATION_CARD / 2011 - OCR provider switched to Incode
  33. United States OF America - Indiana / DriverLicense / DRIVERS_LICENSE / 2010 - OCR provider switched to Incode OCR ; Existing field removed: restrictions
  34. United States of America - Georgia / IdentificationCard / IDENTIFICATION_CARD_UNDER21 / 2019 - OCR provider switched to Incode
  35. United States of America - Utah / IdentificationCard / IDENTIFICATION_CARD / 2021 - OCR provider switched to Incode
  36. United States of America - Arizona / DriversLicense / DRIVERS_LICENSE / 2001 - OCR provider switched to Incode
  37. United States of America - Missouri / IdentificationCard / IDENTIFICATION_CARD / 2012 - OCR provider switched to Incode
  38. United States of America - Arizona / IdentificationCard / IDENTIFICATION_CARD / 2014 - OCR provider switched to Incode
  39. United States of America - Hawaii / IdentificationCard / IDENTIFICATION_CARD / 2015 - OCR provider switched to Incode
  40. United States Of America - Florida / DriversLicense / DRIVERS_LICENSE / 2004 - OCR provider switched to Incode
  41. United States of America - Wyoming / DriversLicense / DRIVERS_LICENSE / 2020 - OCR provider switched to Incode OCR
  42. United States of America - Tennessee / IdentificationCard / IDENTIFICATION_CARD_UNDER21 / 2016 - OCR provider switched to Incode
  43. United States Of America - Tennessee / DriversLicense / DRIVERS_LICENSE_UNDER21 / 2019 - OCR provider switched to Incode
  44. United States of America - South Carolina / DriversLicense / LEARNERS_PERMIT / 2017 - OCR provider switched to Incode
  45. United States of America - Arizona / IdentificationCard / IDENTIFICATION_CARD / 2023 - OCR provider switched to Incode
  46. United States of America - Florida / DriversLicense / LEARNERS_PERMIT / 2017 - OCR provider switched to Incode
  47. United States Of America - USCIS / Permit / EMPLOYMENT_AUTHORIZATION_CARD / 2018 - OCR provider switched to Incode
  48. United States of America - Texas / DriversLicense / DRIVERS_LICENSE / 2020/ r3 - OCR provider switched to Incode
  49. United States Of America - Oklahoma / DriversLicense / DRIVERS_LICENSE_UNDER21 / 2021 - OCR provider switched to Incode
  50. United States OF America - Colorado / DriverLicense / DRIVERS_LICENSE / 2016 - OCR provider switched to Incode
  51. United States of America - Texas / IdentificationCard / IDENTIFICATION_CARD / 2020/ r2- OCR provider switched to Incode
  52. United States of America - North Carolina / DriversLicense / DRIVERS_LICENSE / 2015/ r2 - OCR provider switched to Incode
  53. United States of America - Illinois / DriversLicense / DRIVERS_LICENSE / 2016/ r1 - OCR provider switched to Incode
  54. United States of America - Texas / DriversLicense / DRIVERS_LICENSE / 2009/ r2 - OCR provider switched to Incode
  55. United States of America - North Carolina / IdentificationCard / IDENTIFICATION_CARD / 2018/ r1 - OCR provider switched to Incode
  56. United States of America - Florida / DriversLicense / DRIVER_LICENSE_UNDER21 / 2017/ r1 - OCR provider switched to Incode
  57. Panama / IdentificationCard / IDENTIFICATION_CARD / 2023 - documentNumber switched to referenceNumber. referencelNumber switched to documentNumber
  58. United States Of America - New Hampshire / DriversLicense / DRIVERS_LICENSE / 2017 - OCR provider switched to Incode
  59. United States OF America - Pennsylvania / DriversLicense / DRIVERS_LICENSE / 2017 - OCR provider switched to Incode
  60. United States of America - Texas / DriversLicense / DRIVER_LICENSE_UNDER21 / 2020/ r3 - OCR provider switched to Incode. Specific field improvements: Address
  61. United States Of America - Nevada / IdentificationCard / IDENTIFICATION_CARD / 2010 - OCR provider switched to Incode
  62. United States of America - Alabama / IdentificationCard / IDENTIFICATION_CARD_UNDER21 / 2010 - OCR provider switched to Incode
  63. United States of America - Alabama / IdentificationCard / IDENTIFICATION_CARD / 2010 - OCR provider switched to Incode
  64. United States of America - Minnesota / DriversLicense / DRIVERS_LICENSE / 2018 - OCR provider switched to Incode
  65. United States Of America - New York / IdentificationCard / IDENTIFICATION_CARD_UNDER21 / 2017 - OCR provider switched to Incode
  66. United States of America - Mississippi / DriversLicense / DRIVERS_LICENSE / 2016 - OCR provider switched to Incode
  67. United States of America - Mississippi / IdentificationCard / IDENTIFICATION_CARD / 2016 - OCR provider switched to Incode
  68. United States of America - Missouri / DriversLicense / DRIVERS_LICENSE / 2012 - OCR provider switched to Incode
  69. United States of America - Missouri / DriversLicense / DRIVERS_LICENSE / 2020 - OCR provider switched to Incode
  70. United States of America - Montana / DriversLicense / DRIVERS_LICENSE / 2016 - OCR provider switched to Incode
  71. United States of America - Tennessee / DriversLicense / DRIVERS_LICENSE / 2016 - OCR provider switched to Incode
  72. United States Of America - New York / MedicalCard / MEDICAL_CARD-2015 - OCR provider switched to Incode
  73. United States of America - Texas/ IdentificationCard / IDENTIFICATION_CARD_UNDER21 / 2020 / r2 - OCR provider switched to Incode. Specific field improvements: Address
  74. United States of America - Texas / IdentificationCard / IDENTIFICATION_CARD / 2009/r3 - OCR provider switched to Incode. Specific field improvements: Address
  75. United States of America - Florida / DriversLicense / DRIVERS_LICENSE / 2017 - OCR provider switched to Incode
  76. United States of America - Arizona / IdentificationCard / IDENTIFICATION_CARD_UNDER21 / 2014 - OCR provider switched to Incode
  77. United States of America - West Virginia / DriversLicense / DRIVERS_LICENSE / 2020 / r2 - OCR provider switched to Incode. Specific field improvements: Address
  78. United States of America - Idaho / DriversLicense . DRIVERS_LICENSE / 2016 - OCR provider switched to Incode
  79. United States of America - Wisconsin/ IdentificationCard / IDENTIFICATION_CARD / 2023 /r2 - OCR provider switched to Incode.
  80. United States of America - Virginia/ DriversLicense / DRIVERS_LICENSE / 2023 /r4 - OCR provider switched to Incode
  81. Panama / ResidenceDocument / RESIDENCE_PERMIT / 2015 - Specific field improved: givenNames; lastName
  82. Italy / Passport / NATIONAL_PASSPORT / 2010 - Specific field improvements: givenNames, lastName, birthPlace, issuingAuthority
  83. Brazil / DriversLicense / DRIVER_LICENSE / 2023 - Specific field improvements: documentNumber
  84. United States Of America - South Dakota / IdentificationCard / IDENTIFICATION_CARD_2010 - OCR provider switched to Incode
  85. Brazil / FederalID / DIGITAL_IDENTITY_CARD / 2020 - screenLiveness disabled on template level
  86. Brazil / FederalID / DIGITAL_IDENTITY_CARD / 2021 - screenLiveness disabled on template level
  87. Mexico - CDMX / DriversLicense / DRIVERS_LICENSE / 2000 - New field added: birthPlace
  88. United States Of America - New York / IdentificationCard / IDENTIFICATION_CARD_UNDER21 / 2022 - OCR provider switched to Incode OCR
  89. Argentina / IdentificationCard / IDENTIFICATION_CARD / 2015 - Specific field improvements: Class
  90. United States of America - US Department of State / Visa / VISA_ALLAGES / 2009 - OCR provider switched to Incode
  91. Ecuador / IdentificationCard / IDENTIFICATION_CARD / 2021 - Template improved in general
  92. United States Of America - Hawaii / DriversLicense / DRIVERS_LICENSE / 2015 - Ocr provider switched to Incode
  93. United States of America - Louisiana / DriversLicense / LEARNERS_PERMIT / 2015 - OCR provider switched to Incode
  94. Guatemala / IdentificationCard / IDENTIFICATION_CARD / 2016 - Template improved in general
  95. United States of America - Minnesota / DriversLicense / ENHANCED_DRIVERS_LICENSE / 2018 - OCR provider switched to Incode
  96. Cuba / Passport / NATIONAL_PASSPORT / 2016 - Template improved in general
  97. Israel / DriversLicense / DRIVER_LICENSE / 2009 - Specific field improvements: birthDate
  98. Costa Rica / DriversLicense / DRIVER_LICENSE / 2000 - Specific field improvements: documentNumber
  99. India - Karnataka / DriversLicense / DRIVERS_LICENSE / 2005 - Specific filled improved: name
  100. Malaysia / IdentificationCard / IDENTIFICATION_CARD / 2012 - Specific field improvements: Full name
  101. India / IdentificationCard / IDENTIFICATION_CARD / 2005 - Document additional attributes stage added to template
  102. India / Passport / NATIONAL_PASSPORT / 2019 - twoSidedDocument enabled on template level
  103. India / Passport / NATIONAL_PASSPORT / 2005 - twoSidedDocument enabled on template level
  104. Colombia / IdentificationCard / IDENTIFICATION_CARD / 2020/ r3 - Template switched to entity_segmentation approach. Fallback approach added: regions. OCR provider switched to Incode
  105. South Korea / DriversLicense / DRIVER_LICENSE / 2000 - Specific field improvements: Expiration date

Updated about 13 hours ago