Platform Release Notes 2024

2024 December 03 - planned production deployment

(release notes published 25/11/24, deployment was on Demo environment 25/11/24 - version 1.28, originally planned demo env 21/11/24)

Web app:

Onboarding/ID capture - A wrong message was displayed on the back ID and Selfie tutorial when voice-over mode was turned o
Onboarding/ID capture - “idType” has been removed from the thresholds object, and the new scores have been added to ”framesData” in the capture logging
Onboarding/eKYB - Spaces could have been present when submitting eKYB

Update 05/12:

Onboarding/Government Validation - User was stucked on Government Validation screen
Onboarding/OIDC - The face was not detected in 1to1 and 1toN authentication
Onboarding/ID capture - When the user reaches 0 attempts remaining, the attempts label was not hidden
Onboarding/Video Selfie - The VS module was not resumed when the network outage occurred

Dashboard:

Dashboard/Provisioning – HIPAA (Health Insurance Portability and Accountability Act) modules behaviour has been added to the provisioning
Dashboard – Server error screen has been added for the following three tabs: Authentications, Identities, and Sessions
Dashboard/Rules – New rule has been added
Dashboard/Compliance – A new 'Email' filter has been added to the Audit Logs filter option
Dashboard/Rules – Workflow condition validation has been added
Dashboard/Identities - Added Personal Id Number as data point to Identities tab
Dashboard/Workflows - Some PDF files could not be validated for certain document
Dashboard/Face authentication - User can save 0 in Number of Capture attempts
Dashboard/Authentications - The confidence filter was showing incorrect results
Dashboard/Workflows - The toggle for Allowed devices in Edit Workflow - Settings options has been disabled
Dashboard/Rules - Liveness has been added in the Rules Engine
Dashboard/Session - New set of modes for liveness has been added in the Liveness Detection tab under new Deepsight section
Dashboard/Crosschecks - Added Fuzzy and Exact configuration severity for the Name from POA in the crosscheck comparison and standard string comparison for Custom Field

Update 05/12:

Dashboard/Identities - Personal id number has been added to identities table view and as a field within identity details
Dashboard/CURP - Failed curp validation was not stored data in the curpVerification
Dashboard/Session - The liveness checks have been renamed in the Liveness tab: Physical Check, Digital Check, and Evasion Check
Dashboard/Session - New Deepsight (Beta version) section has been added in the Liveness Detection tab

Server:

Server/Compliance – A new 'Email' filter has been added to the Audit Logs filter options
Server/Government validation - Government validation failed when the maternal last name was missing
Server/Authentication - The spoofAttempt field for 1to1 authentication was missing in the case of a detected spoof
Server - An enum value, “EXTRANJERO” has been added for the Venezuelan IDs
Server/Workflows - New “reference number present” rule has been added in the Rules Engine
Server/eKYB - Wrong eKYB error response was present for incorrect tax ID formats
Server/eKYB - Wrong eKYB error message was present when there were multiple responses
Server - Created a new endpoint that will give information related to authentication attempts and their results
Server/eKYB - Wrong eKYB error message was present for incorrect China addresses
Server/Session - New set of modes for liveness has been added in the Liveness Detection tab under new Deepsight section
Server/eKYB - The eKYB Germany's match rates have been improved

Update 05/12:

Server/Global Watchlist - “Global watchlist check” was not executed
Server/Recordings - Quality checks have been added under the “sessionRecording” section
Server/Crosschecks - Added Fuzzy and Exact configuration severity for the Name from POA in the crosscheck comparison and standard string comparison for Custom Field
Server/CURP - Support for non-binary value has been added
Server - New field “personalIdentificationNumberProvider” has been added at interviews table
Server/Government Validation - Using 'Data only' for Government Validation has been deprecated

Update 3/1/25:

Server/OCR - Extend expired (Mexican) INEs 2024 to June 1st 2025

ML:

Deploy digital spoof detection v6.0 – Major improvements of the model
Server/Mexican ID – Issue with name parsing in a single session
Kenya / IDs 2023 - Rename personalNumber into documentNumber in entity segmentation response

Update 05/12:

Deploy Multimodal PAD v2.0 – improvements in new model
Id-validation-service: 2.11.0 release includes new model improvements

ID templates - added support or got fixes for:
New supported templates:

India - Telangana / DriversLicense / INTERNATIONAL_DRIVING_PERMIT / 2020 - New document supported.
India - Madhya Padesh / DriversLicense / DRIVERS_LICENSE / 2020 - New document supported.
India - Andaman and Nicobar / DriversLicense / DRIVERS_LICENSE / 2024 - New document supported.
United States of America - Indiana / Other / IDENTIFICATION_CARD / 2020 - New document supported.
Mexico - Guerrero / DriversLicense / DRIVERS_LICENSE / 1931 - New document supported.
India / Military / MILITARY_CARD / 2020 - New document supported.
Brazil / FederalID / DOMESTIC_IDENTIFICATION_CARD / 1925 - New document supported.
Austria / MedicalCard / MEDICAL_CARD / 2020 - New document supported.
Philippines / IdentificationCard / DISABILITY_IDENTIFICATION_CARD / 2018 - New document supported
United Arab Emirates / DriversLicense / INTERNATIONAL_DRIVERS_LICENSE / 2020 - New document supported
Philippines / ResidenceDocument / RESIDENCE_CARD / 2009 - New document supported
Philippines / IdentificationCard / POLICE_IDENTIFICATION_CARD / 2024 - New document supported
Philippines / IdentificationCard / DISABILITY_IDENTIFICATION_CARD / 2020 - New document supported
Nigeria / DriversLicense / INTERNATIONAL_DRIVERS_LICENSE / 2024 - New document supported
Moldova / Other / TEMPORARY_PROTECTION_IDENTITY_DOCUMENT / 2023 - New document supported
India / MedicalCard / MEDICAL_CARD / 2020 - New document supported
Spain / TravelDocument / CONSULAR_CARD / 2020 - New document supported
Egypt / DriversLicense / DRIVERS_LICENSE / 2022 - New document supported
Colombia / DriversLicense/ DRIVER_LICENSE / 2024 - New document supported
Brazil / FederalID / POLICE_IDENTIFICATION_CARD / 1973 - New document supported
Brazil / FederalID / DOMESTIC_IDENTIFICATION_CARD / 1924 - Only config file created for Data Collection
Brazil / FederalID / POLICE_IDENTIFICATION_CARD / 1972 - New document supported
Antiqua and Barbuda / MedicalCard / SOCIAL_SECURITY_BOARD / 2024 - New document supported
Philippines / ResidenceDocument / RESIDENCE_CARD / 2010 - New document supported
United States Of America / TribalIdentification / TRIBAL_IDENTIFICATION_CARD / 1967 - New document supported
Philippines / Other / GSIS_ECARD_PLUS / 2020 - Only config file created for Data Collection
Brazil / FederalID / DOMESTIC_IDENTIFICATION_CARD / 1972 - New document supported.
Trinidad and Tobago / IdentificationCard / IDENTIFICATION_CARD / 2021 - New document supported
Aruba / IdentificationCard / IDENTIFICATION_CARD / 2019 - New document supported
Sri Lanka / DriversLicense / DRIVERS_LICENSE / 2006 - New document supported.
India / VoterIdentification / VOTER_IDENTIFICATION_CARD / 2015 - New document supported.
India - Tamil Nadu / DriversLicense / DRIVERS_LICENSE / 2020 - Only config file created for Data Collection
India - Himachal Pradesh / DriversLicense / DRIVERS_LICENSE / 2024 - New document supported.
Philippines / IdentificationCard / DISABILITY_IDENTIFICTION_CARD / 2019 - New document supported
India - Punjab / DriverLicense / DRIVERS_LICENSE / 2015 - Only config file created for Data Collection
India - Mizoram / DriversLicense / DRIVERS_LICENSE / 2022 - New document supported. One sided document check enabled on template level
Brazil / FederalID / POLICE_IDENTIFICATON_CARD / 1974 - New document supported
Guinea / IdentificationCard / IDENTIFICATION_CARD / 2018 - New document supported
Argentina/ DriversLicense / DRIVERS_LICENSE / 2002 - New document supported.
Philippines / IdentificationCard/ SENIOR_IDENTIFICATION_CARD / 2017 - New document supported.
Norway / MilitaryCard / MILITARY_CARD / 2024 -New document supported
France - New Caledonia / DriversLicense / 2024 - New document supported
Philippines / IdentificationCard / DISABILITY_IDENTIFICATION_CARD / 2017 - New document supported.
Dominican Republic / ResidenceDocument / RESIDENCE_PERMIT./ 2021 - Only config file created for Data Collection
Colombia / IdentificationCard / IDENTIFICATION_CARD / 1996 - Only config file created for Data Collection. documentSeriesExpired activated on template level
Costa Rica / IdentificationCard / TARJETA_DE_IDENTIDAD_DE_MENORES / 2010 - New document supported
Kosovo / Passport / NATIONAL_PASSPORT / 2024 - New document supported
Argentina - Cordoba / DriversLicense / DRIVERS_LICENSE / 2017 - New document supported

Update 28/11:

India - West Bengal / DriversLicence / DRIVERS_LICENCE / 2007 - New document supported
Guyana / DriversLicense / DRIVERS_LICENSE / 2010 - New document supported
Aruba / IdentificationCard / IDENTIFICATION_CARD / 2022 - New document supported
Czech Republic / ResidenceDocument / RESIDENCE_PERMIT / 2006 - New document supported
Brazil / FederalID / MILITARY_IDENTIFICATION_CARD / 2011 - New document supported
Argentina - San Luis / IdentificationCard / IDENTIFICATION_CARD / 2024 - New document supported
Dominican Republic / Permit / WORK_PERMIT / 2022 - New document supported
Dominican Republic / Permit / WORK_PERMIT / 2023 - New document supported
Pakistan / DriversLicense / INTERNATIONAL_DRIVING_PERMIT / 2023 - New document supported
Pakistan / DriversLicense / DRIVERS_LICENSE / 2020 - New document supported
Philippines / IdentificationCard / SENIOR_IDENTIFICATION_CARD / 2016 - New document supported
Brazil / FederalID / DOMESTIC_IDENTIFICATION_CARD / 1923 - New document supported
Philippines / IdentificationCard / SENIOR_IDENTIFICATION_CARD / 2015 - New document supported
Brazil / FederalID / DOMESTIC_IDENTIFICATION_CARD / 1922 - New document supported
New Zealand / IdentificationCard / AGE_CARD / 2024 - New document supported
India - Dadra and Nagar Haveli / DriversLicense / DRIVERS_LICENSE / 2016 - New document supported
Bolivia / Visa / VISA / 2023 - Only config file created for Data Collection
Colombia / Military / MILITARY_CARD / 2018 - New document supported
India - West Bengal / DriversLicence / DRIVERS_LICENCE / 2023 - New document supported
Italy / TravelDocument / CONSULAR_CARD / 2024 - New document supported
Philippines/ IdentificationCard / DISABILITY_IDDENTIFICATION_CARD / 2016 - New document supported
Philippines / ResidenceDocument / ResidenceCard / 2008 - New document supported
United States Of America / Tribaldentification / TRIBAL_IDENTIFICATION_CARD / 1952 - New document supported
United Kingdom - Wales / DriverLicense / DRIVER_LICENSE / 2013 - New document supported
India/ Military / PENSIONERS_IDENTITY_CARD / 2020 - New document supported
India / TaxIdentification / TAX_DEPARTMENT / 2020 - New document supported
Greece / ResidenceDocument / ASYLUM_SEEKER_CARD / 2020 - New document supported
Philippines / IdentificationCard / SENIOR_IDENTIFICATION_CARD / 2014 - New document supported
Belize / MedicalCard / SOCIAL_SECURITY_BOARD_CARD / 2020 - New document supported
China / Passport / SERVICE_PASSPORT / 2024 - New document supported
Panama / TravelDocument / CONSULAR_CARD / 2020 - New document supported
Jordan / Military / MILITARY_CARD / 2024 - New document supported
Malaysia / IdentificationCard / POLICE_IDENTIFICATION_CARD / 2020 - New document supported
Brazil / FederalID / DOMESTIC_IDENTIFICATION_CARD / 1921 - New document supported
Philippines / IdentificationCard / DISABILITY_IDENTIFICATION_CARD / 2015 - New document supported
Kenya / DriversLicense / DRIVERS_LICENSE / 2024 - Only config file created for Data Collection
Malaysia / Other / PROFESSIONAL_IDENTIFICATION_CARD / 2020 - New document supported

Update 06/12:

Dominica / ResidenceDocument / RESIDENCE_PERMIT / 2023 - New template supported.
Palestine / DriversLicense / DRIVERS_LICENSE / 2010 - New document supported
San Marino / IdentificationCard / IDENTIFICATION_CARD / 2017 - New document supported
Panama / ResidenceDocument / RESIDENCE_PERMIT / 2021 - New document supported.
Bermuda/ Passport / NATIONAL_PASSPORT / 2004 - New document supported
India - Delhi / DriversLicense/ / DRIVERS_LICENSE / 2002 - New document supported
Great Britain / DriversLicense / DRIVER_LICENSE / 2018 - New document supported
Cuba / DriversLicense / DRIVERS_LICENSE / 2003 - New document supported
Peru / Military / MILITARY_CARD / 2019 - New document supported
Zambia / DriversLicense / DRIVERS_LICENSE / 2024 - New document supported
Nepal / IdentificationCard / IDENTIFICATION_CARD / 2024 - New document supported
Bulgaria / ResidenceDocument / TEMPORARY_PROTECTION_IDENTITY_DOCUMENT / 2020 - Only config file created for Data Collection
Canada / Military / TEMPORARY_IDENTIFICATION_CARD / 2020 - New document supported.
Jordan / DriversLicense / INTERNATIONAL_DRIVING_PERMIT / 2020 - New document supported
Philippines / ResidenceDocument / RESIDENCE_CARD / 2007 - New document supported.
India - Tripura/ DriversLicense / DRIVERS_LICENSE / 2020 - New document supported.
Malaysia / ResidenceDocument / STUDENT_PASS / 2020 - New document supported
India - Arunachal Pradesh / DriversLicense / DRIVERS_LICENSE / 2020 - New document supported
Saudi Arabia / TravelDocument / CONSULAR_CARD / 2020 - New document supported
India - Telangana / DrivesLicense / DRIVERS_LICENSE / 2022 - New document supported
United Kingdom / Visa / VISA / 2020 - New document supported
Pakistan - Islamabad / DriverLicense / DRIVERS_LICENSE / 2020 - New document supported
Philippines / ResidenceDocument / SPECIAL_INVESTOR_RESIDENT_VISA / 2020 - New document supported
Philippines / IdentificationCard / IDENTIFICATION_CARD / 2013 - New document supported
Philippines / IdentificationCard / SENIOR_IDENTIFICATION_CARD / 2012 - New document supported
Nigeria / DriversLicense / INTERNATIONAL_DRIVERS_LICENSE / 2023 - New document supported
Turkey / Permit / WORK_PERMIT / 2024 - New document supported
India / Military / MILITARY_CARD / 2021 - New document supported
Ethiopia / TravelDocument / CONSULAR_CARD / 2020 - New document supported
United States of America - New Jersey/ Other / IDENTIFICATION_CARD / 2023 - New document supported
San Marino / IdentificationCard / IDENTIFICATION_CARD / 2024 - New document supported
India - Uttar Pradesh / DriversLicense / DRIVERS_LICENSE / 2020 - New document supported
Guinea-Bissau / VoterIdentification / VOTER_IDENTIFICATION_CARD / 2020 - New document supported
Philippines / IdentificationCard / POLICE_IDENTIFICATION_CARD / 2023 - New document supported
Cameroon / TravelDocument / CONSULAR_CARD / 2023 - New document supported
New Zealand - Cook Islands / DriversLicense / DRIVERS_LICENSE / 2024 - Only config file created for Data Collection
China / Visa / VISA / 2024 - New document supported
France / IdentificationCard / PROFESSIONAL_IDENTIFICATION_CARD / 2024 - New document supported
Mexico - Guerrero / DriversLicense / DRIVERS_LICENSE / 1930 - New document supported
Philippines / IdentificationCard / POLICE_CLEARANCE_IDENTIFICATION_CARD / 2024 - New document supported
Philippines / IdentificationCard / DISABILITY_IDENTIFICATION_CARD / 2014 - Only config file created for Data Collection
Argentina / DriversLicense / DRIVERS_LICENSE / 1999 - New document supported
Finland / MedicalCard / MEDICAL_CARD / 2024 - New document supported
Argentina / DriversLicense / DRIVERS_LICENSE / 1998 - New document supported
Brazil / FederalID / DOMESTIC_IDENTIFICATION_CARD / 1920 - New document supported
Philippines / ResidenceDocument / RESIDENCE_CARD / 2006 - New document supported
Mexico - Puebla / DriversLicense / DRIVERS_LICENSE / 2024 - New document supported
Georgia / DriversLicense / DRIVERS_LICENSE / 2006 - New document supported.
Lebanon / DriversLicense / DRIVERS_LICENSE / 2010 - New document supported
India - Gujarat / DriversLicense / DRIVERS_LICENSE / 2008 - New document supported.
Tanzania - Zanzibar / DriversLicense / DRIVERS_LICENSE / 2021 - New document supported
El Salvador / ResidenceDocument / RESIDENCE_PERMIT / 2024 - New document supported
France / Military / MILITARY_ID / 2009 - New document supported
Turkey / IdentificationCard / IDENTIFICATION_CARD / 2007 - New document supported
Australia - Capital Territory / DriversLicense / PROBATIONARY_DRIVERS_LICENSE / 2024 - New document supported
India - West Bengal / DriversLicense / DRIVERS_LICENSE / 2024 - New document supported
Philippines/ ResidenceDocument / RESIDENCE_CARD / 2005 - New document supported.
Philippines / IdentificationCard / DISABILITY_IDENTIFICATION_CARD / 2013 - New document supported.
Philippines / ResidenceDocument / RESIDENCE_CARD / 2004 - New document supported
Germany / MedicalCard / MEDICAL_CARD / 2024 - New document supported
Ukraine / IdentificationCard / PENSIONERS_IDENTITY_CARD / 2024 - New document supported.
Philippines / ResidenceDocument / RESIDENCE_CARD / 2003 - New document supported
Philippines / IdentificationCard / SENIOR_IDENTIFICATION_CARD / 2011 - New document supported
Indonesia / Passport / DIPLOMATIC_PASSPORT / 2024 - New document supported
India - Punjab / DriversLicense / DRIVERS_LICENSE / 2024 - New document supported.
Ecuador / Military / MILITARY_CARD / 2024 - New document supported
India - Punjab / DriversLicense / DRIVERS_LICENSE / 2023 - New document supported.
Brazil / FederalID / DOMESTIC_IDENTIFICATION_CARD / 1919 - New document supported
United Nations / Military / MILITARY_CARD / 2020 - New document supported
Mexico - Guerrero / DriversLicense / DRIVERS_LICENSE / 2025 - New document supported
Slovakia / Passport / NATIONAL_PASSPORT / 2024 - New document supported
Canada - Saskatchewan / Military / MILITARY_CARD - 2024 - New document supported
Pakistan - Balochistan / DriversLicense / DRIVERS_LICENSE / 2024 - New document supported
India - Maharashtra / IdentificationCard / PENSIONERS_IDENTITY_CARD / 2024 - New document supported.
France / MedicalCard / MEDICAL_CARD / 2024 - New template supported
Israel / TravelDocument / CONSULAR_CARD / 2024 - New document supported
Greece / Other / FIREFIGHTER_IDENTIFICATION_CARD / 2024 - New document supported
05/12/YYYY - India - Punjab / DriversLicense / DRIVERS_LICENSE / 2022 - Only config file created for Data Collection
United Kingdom / IdentificationCard / DISABILITY_IDENTIFICATION_CARD / 2024 - Only config. file created for Data Collection
Philippines / Other / SOCIAL_SECURITY_CARD / 2024 - New document supported
Philippines / ResidenceDocument / RESIDENCE_CARD / 2002 - New document supported
Israel / Military / MILITARY_CARD / 2024 - New document supported
Philippines / ResidenceDocument / RESIDENCE_CARD / 2001 - New document supported
Poland / ResidenceDocument / RESIDENCE_PERMIT / 2024 - New document supported
Brazil / FederalID / DOMESTIC_IDENTIFICATION_CARD / 1918 - New document supported
Brazil / FederalID / DOMESTIC_IDENTIFICATION_CARD / 1917 - New document supported
India / IdentificationCard / PENSIONERS_IDENTITY_CARD / 2024 - New document supported
India - West Bengal / DriversLicense / DRIVERS_LICENSE / 2019 - New document supported
Philippines / IdentificationCard / SENIOR_IDENTIFICATION_CARD / 2010 - New document supported
Guinea / TravelDocument / CONSULAR_CARD / 2022 - New document supported
Brazil / FederalID / DOMESTIC_IDENTIFICATION_CARD / 1916 - New document supported
India - West Bengal / DriversLicense / DRIVERS_LICENSE / 2018 - New document supported.
Brazil / FederalID / DOMESTIC_IDENTIFICATION_CARD / 1915 - New document supported
Jordan / Other / INVESTITOR_CARD / 2020 -New document supported
Philippines / IdentificationCard / DISABILITY_IDENTIFICATION_CARD / 2012 - New document supported
Philippines / ResidenceDocument / RESIDENCE_CARD / 2000 - New document supported
Philippines / IdentificationCard / DISABILITY_IDENTIFICATION_CARD / 2011 - New document supported
Philippines / IdentificationCard / DISABILITY_IDENTIFICATION_CARD / 2010 - New document supported

Update 09/12:

Czechia / ResidenceDocument / RESIDENCE_PERMIT / 2015 - New document supported
Germany / ResidenceDocument / RESIDENCE_PERMIT / 2021 - New document supported
Columbia/ Passport / NATIONAL_PASSPORT / 2024 - New document supported

Update 12/12:

Philippines / MedicalCard / MEDICAL_CARD / 2013 - New document supported
United Kingdom / ResidenceDocument / RESIDENCE_PERMIT / 2024 - New document supported
Brazil / FederalID / MILITARY_IDENTIFICATION_CARD / 2015 - New document supported
Brazil/ FederalID / IDENTIFICATION_CARD / 2024 - Only config file created for Data Collection
Peru / DriversLicense / DRIVERS_LICENSE / 2016 - New document supported
Peru / DriversLicense / DRIVERS_LICENSE / 1991 - New document supported
ZImbabwe / DriversLicense / DRIVERS_LICENSE / 2024 - New document supported
Vietnam / ResidenceDocument / TEMPORARY_RESIDENCE_CARD / 2020 - New document supported
Argentina - Rio Negro / DriversLicense / DRIVERS_LICENSE / 2020 - New document supported
Mexico - Guerrero / DriversLicense / DRIVERS_LICENSE / 1929 - New document supported
Saudi Arabia / TravelDocument / CONSULAR_CARD / 2021 - New document supported
Kyrgyzstan / DriverLicense / DRIVER_LICENSE / 2021 - New document supported
Brazil / FederalID / DOMESTIC_IDENTIFICATION_CARD / 1914 - New template supported
Nigeria / DriversLicense / INTERNATIONAL_DRIVERS_LICENSE / 2022 - New document supported
Turks and Caicos Islands / IdentificationCard / NATIONAL_STATUS_CARD / 2022 - Only config file created for Data Collection
Philippines / VoterIdentification / VOTER_IDENTIFICATION_CARD / 2024 - New document supported
Brazil / FederalID / POLICE_IDENTIFICATION_CARD / 1971 - Only config file created for Data Collection
Brazil / FederalID / DOMESTIC_IDENTIFICATION_CARD / 1913 - New document supported
United States Of America / TribalIdentification / TRIBAL_IDENTIFICATION_CARD_UNDER21 / 2021 - New document supported
Spain / IdentificationCard / CITIZENCARD / 2020 - New document supported
Bangladesh / DriversLicense / PROVISIONAL_DRIVERS_LICENSE / 2024 - New document supported
Canada / TribalIdentification / TRIBAL_IDENTIFICATION_CARD / 2022 - New document supported
Malaysia / ResidenceDocument / RESIDENCE_PERMIT / 2020 - New document supported
United Kingdom / Military / MILITARY_IDENTIFICATION_CARD / 2024 - New document supported
Gabon / IdentificationCard / IDENTIFICATION_CARD / 2020 - New document supported
Philippines / ResidenceDocument / RESIDENCE_CARD / 1999 - New document supported
Czech Republic / Passport / EMERGENCY_PASSPORT / 2024 - New document supported
Philippines / IdentificationCard / SENIOR_IDENTIFICATION_CARD / 2009 - New document supported
Somalia / DriversLicense / INTERNATIONAL_DRIVERS_LICENSE / 2023 - New document supported
Philippines / ResidenceDocument / RESIDENCE_CARD / 1998 - New document supported
Costa Rica / TravelDocument / CONSULAR_CARD / 2024 - New document supported
Poland / ResidenceDocument / TEMPORARY_FOREIGNER_IDENTITY_CERTIFICATE / 2024 - New document supported
Kenya / IdentificationCard / DIPLOMATIC_IDENTIFICATION_CARD / 2023 - New document supported
Zambia / TravelDocument / CONSULAR_CARD / 2024 - Only config file created for Data Collection
Paraguay / ResidenceDocument / RESIDENCE_PERMIT / 2024 - New document supported
United States of America / TribalIdentification / TRIBAL_IDENTIFICATION_CARD / 1951 - New document supported
United States of America / TribalIdentification / TRIBAL_IDENTIFICATION_CARD / 1950 - New document supported
Philippines / IdentificationCard / DISABILITY_IDENTIFICATION_CARD / 2009 - New document supported
Ecuador / VoterIdentification / VOTER_IDENTIFICATION_CARD / 2024 - New document supported
Palau / TravelDocument / ENTRY_PERMIT / 2024 - New document supported
India / Military / PENSIONERS_IDENTITY_CARD / 2021 - New document supported
Philippines / Military / MILITARY_CARD / 2024 - New document supported
Lebanon / DriversLicense / INTERNATIONAL_DRIVERS_LICENSE / 2020 - New document supported
Argentina / DriversLicense / DRIVERS_LICENSE / 1997 - New document supported
Puerto Rico / Other / FISHERMAN_LICENSE / 2020 - New document supported
India - Assam / DriversLicense / DRIVERS_LICENSE / 2022 - New document supported
Costa Rica / Permit / WORK_PERMIT / 2024 - Only config file created for Data Collection
Burkina Faso / TravelDocument / CONSULAR_CARD / 2024 - Only config file created for Data Collection
Mexico - CDMX / DriversLicense / DRIVER_LICENSE / 2024 - New document supported
Indonesia / TravelDocument / CONSULAR_CARD / 2024 - Only config file created for Data Collection
Philippines / IdentificationCard / DISABILITY_IDENTIFICATION_CARD / 2008 - New document supported
Palau / TravelDocument / CONSULAR_CARD / 2020 - New document supported

Update 23/12:

France / ResidenceDocument / RESIDENCE_PERMIT / 2001 - New document supported
Costa Rica / Permit / WORK_PERMIT / 2024 - New document supported
Niger / ResidenceDocument / RESIDENCE_PERMIT / 2020 - Only config file created for Data Collection
Pakistan / DriversLicense / INTERNATIONAL_DRIVING_PERMIT / 2022 - New document supported
San Marino / DriversLicense / DRIVERS_LICENSE / 2021 - New document supported
Mexico / Military / MILITARY_CARD / 2024 - New document supported
Argentina / DriversLicense / DRIVERS_LICENSE / 1996 - New document supported
France / MedicalCard / MEDICAL_CARD / 2023 - New document supported
Philippines / IdentificationCard / PROFESSIONAL_IDENTIFICATION_CARD / 2024 - New document supported
Philippines / ResidenceDocument / RESIDENCE_CARD / 1997 - New document supported
Paraguay / TravelDocument / CONSULAR_CARD / 2020 - New document supported
Brazil / FederalID / DISABILITY_IDENTIFICATION_CARD / 2024 - New document supported
Philippines / IdentificationCard / DISABILITY_IDENTIFICATION_CARD / 2007 - New document supported
Philippines / IdentificationCard / SENIOR_IDENTIFICATION_CARD / 2007 - New document supported
Armenia / ResidenceDocument / TEMPORARY_RESIDENCE_CARD / 2024 - New document supported
Pakistan - Khyber Pakhtunkwa / DriversLicense / DRIVERS_LICENSE / 2024 - New document supported
Venezuela / IdentificationCard / HOMELAND_CARD / 2020 - New document supported
Brazil/ FederalID / MILITAR_IDENTIFICATION_CARD / 2007 - New document supported
Brazil/ FederalID / DOMESTIC_IDENTIFICATION_CARD / 1912 - New document supported
United Nations / IdentificationCard / UNHCR_CARD / 2024 - New document supported
India - Tripura / DriversLicense / DRIVERS_LICENSE / 2024 - New document supported
Syrian Arab Republic / DriversLicense / DRIVERS_LICENSE / 2019 - New document supported
Philippines / IdentificationCard / SENIOR_IDENTIFICATION_CARD / 2006 - New document supported
Mauritania / ResidenceDocument / RESIDENCE_CARD / 2023 - New document supported
United States Of America - New York / Other / IDENTIFICATION_CARD / 2020 - New document supported
Philippines / ResidenceDocument / RESIDENCE_CARD / 1996 - New document supported
Brazil / FederalID / DOMESTIC_IDENTIFICATION_CARD / 1911 - New document supported
Malaysia / Military / MILITARY_CARD / 2020 - New document supported
Denmark - Faroe Islands / DriversLicense / DRIVER_LICENSE / 2020 - New document supported
Philippines / IdentificationCard / SENIOR_IDENTIFICATION_CARD / 2005 - New document supported
Philippines / ResidenceDocument / RESIDENCE_CARD / 1995 - New document supported
Philippines / ResidenceDocument / RESIDENCE_CARD / 1994 - New document supported
Philippines / IdentificationCard / DISABILITY_IDENTIFICATION_CARD / 2006 - New document supported
Philippines / IdentificationCard / DISABILITY_IDENTIFICATION_CARD / 2005 - New document supported
Philippines / ResidenceDocument / RESIDENCE_CARD / 1992 - New document supported
Philippines / ResidenceDocument / RESIDENCE_CARD / 1991 - New document supported
Philippines / IdentificationCard / DISABILITY_IDENTIFICATION_CARD / 2004 - New document supported
Philippines / IdentificationCard / POLICE_CLEARANCE_IDENTIFICATION_CARD / 2023 - New document supported
India / IdentificationCard / AIRFORCE_IDENTIFICATION_CARD / 2024 - New document supported
Brazil / FederalID / DOMESTIC_IDENTIFICATION_CARD / 1910 - New document supported
Switzerland / IdentificationCard / DIPLOMATIC_IDENTIFICATION_CARD / 2024 - New document supported
Australia - Queensland / DriversLicense / INDUSTRY_AUTHORITY_CARD / 2024 - New document supported
India - West Bengal / DriversLicense / DRIVERS_LICENSE / 2003 - New document supported
India - Jammu and Kashmir / DriversLicense / DRIVERS_LICENSE / 2024 - New document supported
India - Sikkim / DriversLicense / DRIVERS_LICENSE / 2021 - New document supported
Bermuda - IdentificationCard / IDENTIFICATION_CARD / 2024 - New document supported
Philippines - ResidenceDocument / RESIDENCE_CARD / 1990 - New document supported
Philippines / ResidenceDocument / RESIDENCE_CARD / 1989 - New document supported
Philippines / identificationCard / SENIOR_IDENTIFICATION_CARD / 2004 - New document supported
India / MedicalCard / MEDICAL_CARD / 2024 - New document supported
Iceland / DriversLicense / DRIVERS_LICENSE / 2024 - New document supported
Thailand / TravelDocument / CONSULAR_CARD / 2020 - New document supported
Ecuador / TravelDocument / CONSULAR_ID_CARD / 2024 - New document supported
Mexico - CDMX / DriversLicense / DRIVERS_LICENSE / 1929 - New document supported
Philippines / IdentificationCard / DISABILITY_IDENTIFICATION_CARD / 2003 - New document supported
Philippines / IdentificationCard / SENIOR_IDENTIFICATION_CARD / 2003 - New document supported
Brazil / FederalID / DOMESTIC_IDENTIFICATION_CARD / 1909 - New document supported
Brazil / FederalID / DOMESTIC_IDENTIFICATION_CARD / 1908 - New document supported
Brazil / FederalID / MILITAR_IDENTIFICATION_CARD / 2004 - New document supported
Lebanon / Military / MILITARY_DRIVERS_LICENSE / 2017 - New document supported
India - Maharashtra / DriversLicense / DRIVER_LICENSE / 2005 - New document supported
Argentina / DriversLicense / DRIVERS_LICENSE / 1995 - New document supported
Congo / IdentificationCard / IDENTIFICATION_CARD / 2024 - New document supported

Changes to current templates:

Canada - Saskatchewan / DriversLicense / DRIVERS_LICENSE / 2016 - OCR provider switched to Incode
Canada -British Columbia / IdentificationCard / IDENTIFICATION_CARD / 2020 - OCR provider switched to Incode
Venezuela / IdentificationCard / IDENTIFICATION_CARD / 2000 - Document additional attributes stage added to template (front)
Kenya / IdentificationCard / IDENTIFICATION_CARD / 2011 - Specific template improvements: name. MRZ lines extracted by Incode OCR
Kenya / IdentificationCard / IDENTIFICATION_CARD / 2023 - Specific template improvements: lastName, givenNames. MRZ lines extracted by Incode OCR
Kenya / IdentificationCard / IDENTIFICATION_CARD / 2020 - Specific template improvements: name. MRZ lines extracted by Incode OCR
Kenya / DriversLicense / DRIVERS_LICENSE / 2020 - Specific template improvements: lastName, givenNames
Uganda / IdentificationCard / IDENTIFICATION_CARD / 2014 - Specific field improvements: lastName, givenNames. MRZ lines extracted by Incode OCR
Kenya / IdentificationCard / IDENTIFICATION_CARD / 2023 - documentNumber switched to personalNumber. personalNumber switched to documentNumber
Bangladesh / DriversLIcense / DRIVERS_LICENSE / 2017 - General template improvements
/ IdentificationCard / IDENTIFICATION_CARD / 2021 - Specific field improvement : Address
United States of America - Indiana / IdentificationCard / IDENTIFICATION_CARD / 2019 - OCR provider switched to Incode
United States of America - Arizona / DriversLicense / DRIVER_LICENSE_UNDER21 / 2014 - OCR provider switched to Incode
United States of America - Iowa / IdentificationCard / IDENTIFICATION_CARD / 2018 - OCR provider switched to Incode
United States of America - Arizona / DriversLicense / DRIVERS_LICENSE / 2023 - OCR provider switched to Incode
United States of America - Arkansas / IdentificationCard / IDENTIFICATION_CARD / 2018 - OCR provider switched to Incode
United States of America - Kansas / DriversLicense / DRIVERS_LICENSE / 2017 - OCR provider switched to Incode
United States of America - Kansas / IdentificationCard / IDENTIFICATION_CARD / 2018 - OCR provider switched to Incode
United States of America - Delaware / DriversLicense / DRIVERS_LICENSE / 2018 - OCR provider switched to Incode
United States of America - Kentucky / DriversLicense / DRIVERS_LICENSE / 2012 - OCR provider switched to Incode
United States of America - Kentucky / IdentificationCard / IDENTIFICATION_CARD_UNDER21 / 2019 - OCR provider switched to Incode
United States of America - Kentucky / IdentificationCard / IDENTIFICATION_CARD / 2012 - OCR provider switched to Incode
United States of America - District of Columbia / IdentificationCard / IDENTIFICATION_CARD / 2017 - OCR provider switched to Incode
United States of America - Louisiana / DriversLicense / DRIVERS_LICENSE_UNDER21 / 2015 - OCR provider switched to Incode
United States of America - Florida / DriversLicense / LEARNERS_PERMIT_UNDER21 / 2017 - OCR provider switched to Incode
United States of America - Louisiana / IdentificationCard / IDENTIFICATION_CARD_UNDER21 / 2015 - OCR provider switched to Incode
United States of America - Florida / IdentificationCard / IDENTIFICATION_CARD_UNDER21 / 2017 - OCR provider switched to Incode
United States of America - Florida / IdentificationCard / IDENTIFICATION_CARD / 2017 - OCR provider switched to Incode
United States of America - Minnesota / IdentificationCard / IDENTIFICATION_CARD / 2018 - OCR provider switched to Incode
United States of America - Georgia / DriversLicense / DRIVER_LICENSE_UNDER21 / 2012 - OCR provider switched to Incode
United States of America - Mississippi / DriversLicense / DRIVER_LICENSE_UNDER21 / 2016 - OCR provider switched to Incode
United States of America - Georgia / DriversLicense / DRIVER_LICENSE_UNDER21 / 2019 - OCR provider switched to Incode
United States of America - Mississippi / IdentificationCard / IDENTIFICATION_CARD_UNDER21 / 2016 - OCR provider switched to Incode
United States of America - Georgia / DriversLicense / DRIVERS_LICENSE / 2019 - OCR provider switched to Incode
United States of America - Missouri / DriversLicense / DRIVERS_LICENSE_UNDER21 / 2020 - OCR provider switched to Incode
United States of America - Georgia / DriversLicense / LEARNERS_PERMIT_UNDER21 / 2019 - OCR provider switched to Incode
United States of America - Georgia / DriversLicense / LEARNERS_PERMIT / 2019 - OCR provider switched to Incode
United States of America - Georgia / DriversLicense / PROVISIONAL_DRIVERS_LICENSE_UNDER21 / 2019 - OCR provider switched to Incode
Honduras / IdentificationCard / IDENTIFICATION_CARD / 2020 - Template improved in general; MRZ lines extracted by Incode OCR
United States of America - Missouri / DriversLicense / LEARNERS_PERMIT / 2020 - OCR provider switched to Incode
United States of America - Georgia / IdentificationCard / IDENTIFICATION_CARD / 2019 - OCR provider switched to Incode
United States of America - Missouri / IdentificationCard / IDENTIFICATION_CARD / 2020 - OCR provider switched to Incode
United States of America - Nevada / DriversLicense / DRIVERS_LICENSE / 2010 - OCR provider switched to Incode
United States of America - Nevada / IdentificationCard / IDENTIFICATION_CARD_UNDER21 / 2021 - OCR provider switched to Incode
United States of America - Nevada / IdentificationCard / IDENTIFICATION_CARD / 2021 - OCR provider switched to Incode
United States of America - New Jersey / DriversLicense / LEARNERS_PERMIT_UNDER21 / 2011 - OCR provider switched to Incode
United States of America - Illinois / DriversLicense / DRIVERS_LICENSE_UNDER21 / 2016 - OCR provider switched to Incode
United States of America - New Mexico / IdentificationCard / IDENTIFICATION_CARD / 2016 - OCR provider switched to Incode
United States of America - Illinois / IdentificationCard / IDENTIFICATION_CARD_UNDER21 / 2016 - OCR provider switched to Incode
United States of America - Indiana / DriversLicense / DRIVERS_LICENSE_UNDER21 / 2019 - OCR provider switched to Incode
United States of America - Indiana / DriversLicense / DRIVERS_LICENSE / 2019 - OCR provider switched to Incode
United States of America - Indiana / IdentificationCard / IDENTIFICATION_CARD_UNDER21 / 2019 - OCR provider switched to Incode
United States of America - West Virginia / DriversLicense / DRIVERS_LICENSE / 2011 - OCR provider switched to Incode
United States of America - Utah / DriversLicense / DRIVERS_LICENSE / 2021 - OCR provider switched to Incode
United States of America - Utah / DriversLicense / DRIVERS_LICENSE / 2016 - OCR provider switched to Incode
United States of America - Texas / DriversLicense / DRIVER_LICENSE_UNDER21 / 2009 - OCR provider switched to Incode
United States of America - South Dakota / DriversLicense / DRIVERS_LICENSE / 2018 - OCR provider switched to Incode
United States of America - New York / DriversLicense / ENHANCED_DRIVER_LICENSE / 2017/ r1 - OCR provider switched to Incode.
United States of America - South Carolina / DriversLicense / DRIVERS_LICENSE / 2010 - OCR provider switched to Incode
United States of America - North Carolina / DriversLicense / DRIVER_LICENSE_UNDER21 / 2015/r2 - OCR provider switched to Incode. Template improved in general.
United States of America - North Carolina / DriversLicense / PROVISIONAL_DRIVERS_LICENSE_UNDER21 / 2015/r2 - OCR provider switched to Incode.
United States of America - North Carolina / IdentificationCard / IDENTIFICATION_CARD / 2015/r2 - OCR provider switched to Incode. Specific field improvements: Gender.
United States of America - North Dakota / DriversLicense / DRIVERS_LICENSE / 2014/r1 - OCR provider switched to Incode. Specific field improvements: Class, Gender
United States of America - Ohio / DriversLicense / DRIVER_LICENSE_UNDER21 / 2018/ r1 - OCR provider switched to Incode.
United States of America - North Carolina / DriversLicense / LEARNERS_PERMIT_UNDER21 / 2018/ r2 - OCR provider switched to Incode. Specific field improvements: Class.
United States of America - Ohio / DriversLicense / LEARNERS_PERMIT / 2018/ r1 - OCR provider switched to Incode.
United States of America - Oklahoma / IdentificationCard / IDENTIFICATION_CARD / 2020/ r1 - OCR provider switched to Incode. Specific field improvements: Address.
United States of America - Maine / IdentificationCard / IDENTIFICATION_CARD_UNDER21 / 2011 - OCR provider switched to Incode
United States of America - Alaska / DriversLicense / DRIVERS_LICENSE / 2014 - OCR provider switched to Incode
United States of America - Maine / IdentificationCard / IDENTIFICATION_CARD / 2011 - OCR provider switched to Incode
United States of America - Rhode Island / IdentificationCard / IDENTIFICATION_CARD_UNDER21 / 2016 - OCR provider switched to Incode
United States of America - Minnesota / DriversLicense / DRIVERS_LICENSE_UNDER21 / 2018 - OCR provider switched to Incode
United States of America - Rhode Island / IdentificationCard / IDENTIFICATION_CARD / 2016 - OCR provider switched to Incode
United States of America - Minnesota / DriversLicense / LEARNERS_PERMIT_UNDER21 / 2018 - OCR provider switched to Incode
United States of America - Oregon / DriversLicense / DRIVERS_LICENSE / 2018/ r1 - OCR provider switched to Incode.
United States of America - Rhode Island / DriversLicense / DRIVERS_LICENSE_UNDER21 / 2016 - OCR provider switched to Incode
United States of America - Minnesota / DriversLicense / PROVISIONAL_DRIVERS_LICENSE_UNDER21 / 2018 - OCR provider switched to Incode
United States of America - Colorado / DriversLicense / DRIVERS_LICENSE_UNDER21 / 2016 - OCR provider switched to Incode
United States of America - South Carolina / DriversLicense / LEARNERS_PERMIT_UNDER21 / 2018 - OCR provider switched to Incode
United States of America - Minnesota / IdentificationCard / IDENTIFICATION_CARD_UNDER21 / 2018 - OCR provider switched to Incode
United States of America - Mississippi / DriversLicense / LEARNERS_PERMIT / 2016 - OCR provider switched to Incode
United States of America - Arizona / DriversLicense / DRIVER_LICENSE_UNDER21 / 2023 - OCR provider switched to Incode
United States of America - Missouri / DriversLicense / DRIVERS_LICENSE_UNDER21 / 2012 - OCR provider switched to Incode
United States of America - Missouri / DriversLicense / INTERMEDIATE_DRIVERS_LICENSE_UNDER21 / 2020 - OCR provider switched to Incode
United States of America - Missouri / DriversLicense / LEARNERS_PERMIT_UNDER21 / 2012 - OCR provider switched to Incode
United States of America - Oregon / IdentificationCard / IDENTIFICATION_CARD / 2018/ r1 - OCR provider switched to Incode
United States of America - District of Columbia / DriversLicense / DRIVERS_LICENSE / 2023 - OCR provider switched to Incode
United States of America - Arizona / DriversLicense / LEARNERS_PERMIT_UNDER21 / 2014 - OCR provider switched to Incode
United States of America - Missouri / DriversLicense / LEARNERS_PERMIT_UNDER21 / 2020 - OCR provider switched to Incode
United States of America - District of Columbia / IdentificationCard / IDENTIFICATION_CARD / 2023 - OCR provider switched to Incode
United States of America - Missouri / IdentificationCard / IDENTIFICATION_CARD_UNDER21 / 2012 - OCR provider switched to Incode
United States of America - Montana / IdentificationCard / IDENTIFICATION_CARD_UNDER21 / 2016 - OCR provider switched to Incode
United States of America - Guam / DriversLicense / DRIVERS_LICENSE / 2019 - OCR provider switched to Incode
United States of America - Pennsylvania / DriversLicense / DRIVERS_LICENSE_UNDER21 / 2017/ r1 - OCR provider switched to Incode. Specific field improvements: Address.
United States of America - Iowa / DriversLicense / DRIVER_LICENSE_UNDER21 / 2018 - OCR provider switched to Incode
United States of America - Montana / IdentificationCard / IDENTIFICATION_CARD / 2016 - OCR provider switched to Incode
United States of America - Iowa / DriversLicense / LEARNERS_PERMIT_UNDER21 / 2018 - OCR provider switched to Incode
United States of America - Rhode Island / DriversLicense / DRIVERS_LICENSE / 2018/ r2 - OCR provider switched to Incode. Specific field improvements: Gender.
United States of America - North Dakota / IdentificationCard / IDENTIFICATION_CARD_UNDER21 / 2014 - OCR provider switched to Incode
United States of America - Nevada / DriversLicense / DRIVERS_LICENSE_UNDER21 / 2010 - OCR provider switched to Incode
United States of America - Iowa / DriversLicense / LEARNERS_PERMIT / 2018 - OCR provider switched to Incode
United States of America - Rhode Island / DriversLicense / PROVISIONAL_DRIVERS_LICENSE_UNDER21 / 2016 - OCR provider switched to Incode
United States of America - Nevada / DriversLicense / DRIVERS_LICENSE / 2021 - OCR provider switched to Incode
United States of America - South Carolina / DriversLicense / DRIVERS_LICENSE / 2018 - OCR provider switched to Incode
United States of America - New Hampshire / DriversLicense / DRIVERS_LICENSE_UNDER21 / 2017 - OCR provider switched to Incode
United States of America - Kansas / DriversLicense / DRIVERS_LICENSE_UNDER21 / 2017 - OCR provider switched to Incode
United States of America - Kansas / DriversLicense / DRIVERS_LICENSE / 2012 - OCR provider switched to Incode
United States of America - Maine / DriversLicense / DRIVERS_LICENSE_UNDER21 / 2019 - OCR provider switched to Incode
United States of America - Maine / DriversLicense / DRIVERS_LICENSE_UNDER21 / 2011 - OCR provider switched to Incode
United States of America - Kentucky / DriversLicense / DRIVERS_LICENSE_UNDER21 / 2012 - OCR provider switched to Incode
United States of America - West Virginia / DriversLicense / LEARNERS_PERMIT / 2020 - OCR provider switched to Incode
United States of America - Kansas / IdentificationCard / IDENTIFICATION_CARD_UNDER21 / 2017 - OCR provider switched to Incode
United States of America - West Virginia / IdentificationCard / IDENTIFICATION_CARD / 2011 - OCR provider switched to Incode
United States of America - Wyoming / DriversLicense / LEARNERS_PERMIT_UNDER21 / 2020 - OCR provider switched to Incode
United States of America - New York / DriversLicense / DRIVER_LICENSE_UNDER21 / 2017/ r2 - OCR provider switched to Incode. Specific field improvements: Address.
United States of America - Kansas / DriversLicense / LEARNERS_PERMIT_UNDER21 / 2017 - OCR provider switched to Incode
United States of America - North Carolina / DriversLicense / LEARNERS_PERMIT / 2015/ r3 - OCR provider switched to Incode.
United States of America - Iowa / DriversLicense / DRIVERS_LICENSE / 2018 - OCR provider switched to Incode
United States of America - North Dakota / DriversLicense / DRIVERS_LICENSE / 2023/ r1 - OCR provider switched to Incode.
United States of America - Wisconsin/ IdentificationCard / IDENTIFICATION_CARD_UNDER21 / 2023/ r1 - OCR provider switched to Incode.
United States of America - Wyoming / DriversLicense / DRIVER_LICENSE_UNDER21 / 2020/ r1 - OCR provider switched to Incode.
United States of America - Utah / IdentificationCard / IDENTIFICATION_CARD / 2016/ r3 - OCR provider switched to Incode.
United States of America - North Dakota / IdentificationCard / IDENTIFICATION_CARD / 2014/ r1 - OCR provider switched to Incode.
United States of America - Oregon / DriversLicense / LEARNERS_PERMIT / 2018/ r1 - OCR provider switched to Incode.
United States of America - Oklahoma / DriversLicense / LEARNERS_PERMIT_UNDER21 / 2020/ r1 - OCR provider switched to Incode.
United States of America - Oklahoma / DriversLicense / LEARNERS_PERMIT / 2020/ r1 - OCR provider switched to Incode.
United States of America - North Carolina / IdentificationCard / IDENTIFICATION_CARD / 2023/ r1 - OCR provider switched to Incode.
United States of America - Oklahoma / DriversLicense / DRIVERS_LICENSE / 2020/ r1 - OCR provider switched to Incode.
Argentina / IdentificationCard / IDENTIFICATION_CARD / 2015 - Specific field improvements: Class, Tax ID number
Philippines / DriversLicense / DRIVER_LICENSE / 2023 - Specific field improvements: documentNumber
Philippines / DriversLicense / DRIVER_LICENSE / 2017 - Specific field improvements: documentNumber
Philippines / IdentificationCard / IDENTIFICATION_CARD / 2021 - Specific field improvements: lastName, givenNames, birthDate. idAlteration disabled on template level
United States of America - New Hampshire / IdentificationCard / IDENTIFICATION_CARD_UNDER21 / 2017/ r2 - OCR provider switched to Incode.
Mexico - CDMX / DriversLicense / DRIVER_LICENSE / 2005 - New field added: listTheFieldsAdded
United States of America - Texas / IdentificationCard / IDENTIFICATION_CARD_UNDER21 / 2009
Brazil / FederalId / POLICE_IDENTIFICATION_CARD / 2010 - Tamper check disabled on template level
Canada - Alberta / DriversLicence / DRIVERS_LICENSE / 2009 - R1- Template switched to entity_segmentation approach ; fallback approach added: regions ; OCR provider switched to Incode
Canada - British Columbia/ DriversLicense / DRIVERS_LICENSE / 2020/r3 - OCR provider switched to Incode
Canada -British Columbia / IdentificationCard / IDENTIFICATION_CARD / 2021 - OCR provider switched to Incode
United States of America - Alberta / IdentificationCard / IDENTIFICATION_CARD / 2020 - OCR provider switched to Incode
Dominicana / DriversLicense / DRIVER_LICENSE / 2000/r3 - Template improved in general
Saudi Arabia / IdentificationCard / IDENTIFICATION_CARD / 2010 - Specific field improvements: Date of Birth
El Salvador / IdentificationCard / IDENTIFICATION_CARD / 2000 - New fields added: City, State, Marital status
Peru / DriversLicense / DRIVERS_LICENSE / 2002 - Template improved in general
Nigeria / VoterIdentification / VOTER_IDENTIFICATION / 2014 - Specific field improvements: Document number
Peru - / Passport / NATIONAL_PASSPORT / 2016 - emplate improved in general
Australia - Queensland / DriversLicense / HEAVY_VEHICLE_DRIVERS_LICENSE / 2020/r1 - Specific field improvements: Reference Number
Peru / DriversLicense / DRIVERS_LICENSE / 2000 - Specific field improvements: Address field
Norway / Passport / NATIONAL_PASSPORT / 2021 - Template improved in general
United Kingdom / Passport / NATIONAL_PASSPORT / 2006 - Template improved in general
Panama / ResidenceDocument / RESIDENCE_PERMIT / 2000 - Specific field improvements: Address field, DoB field
Belgium / DriversLicense / DRIVER_LICENSE / 2013 / - Specific field improved : birthDate
Ethiopia / Passport / NATIONAL_PASSPORT / 2016 - Specific field improvements: Date of Birth
Mexico - Baja California / DriversLicense / DRIVERS_LICENSE / 2016 - New field added: dateofBirth

Update 05/12:

Panama / IdentificationCard / IDENTIFICATION_CARD / 2023 - Specific field improved : refNumber
Mexico / Passport / NATIONAL_PASSPORT / 2022 - MRZ lines extracted by Incode OCR ; Specific field improvements : CURP
France / IdentificationCard / IDENTIFICATION_CARD / 2021 - MRZ lines extracted by Incode OCR
Chile / DriversLicense / DRIVER_LICENSE / 2000/r1 - Specific field improvements: Class
Mexico - CDMX / DriverLicense / DRIVER_LICENSE / 2014 - New field added : birthDate
Philippines / Other / PHILPOST / 2015 - Specific field improvements: refNumber
United States of America - West Virginia / DriversLicense / LEARNERS_PERMIT_UNDER21 / 2020 - OCR provider switched to Incode, Specific field improvements: Address field
United States of America - West Virginia / IdentificationCard / IDENTIFICATION_CARD_UNDER21 / 2020/ r1 - OCR provider switched to Incode. Specific field improvements: Address
United States of America - Victoria / DriversLicense / LEARNERS_PERMIT_UNDER21 / 2018/ r1 - OCR provider switched to Incode.
Panama / ResidenceDocument / RESIDENCE_PERMIT / 2015 - Specific field improved : documentNumber
El Salvador / IdentificationCard / IDENTIFICATION_CARD / 2000 - MRZ lines extracted by Incode OCR
Peru / ResidenceDocument / RESIDENCE_PERMIT / 2017 - Document classification improved
Turkey / DriversLicense / DRIVERS_LICENSE / 2010 - Specific field improvements: DoB

2024 November 19 - planned production deployment

(release notes published 7/11/24, deployment was on Demo environment 7/11/24 - version 1.26, originally planned demo env 6/11/24)

Web app:

Onboarding/Id capture - A text and barcode readability flag has been added to the ID autocapture algorithm
Onboarding/Id capture - The ID photo review screen didn't follow the photo quality guidelines
Onboarding/Id capture - Modules were skipped once 'Continue' button was clicked quickly multiple times in row
Onboarding/Id capture - The user was stuck after an unsuccessful ID capture when recordings were enabled in the flow
Onboarding/Id capture - The user was stuck on the camera loading screen after camera permissions were granted
Onboarding/eKYC - The Submit button was not centered, and some fields were grayed out
Onboarding/ID capture - The user was stuck on the 'loading' screen when using Firefox or Xiaomi Browser
Onboarding/eKYB - At least one UBO is required if the eKYB module is selected with the UBO checkbox
Onboarding/ID capture - The manual ID capture button was appearing too quickly on the desktop

Update 19/11:

Onboarding/eKYC - The UI was broken on the eKYC screen
Onboarding/Workflows - Modules were skipped once 'Continue' button was clicked quickly multiple times in row
Onboarding/Authentication - A blank screen appeared after 1toN authentication

Dashboard:

Dashboard/Session - The business watchlist data has been added to the single session view
Dashboard/Session - A new 'Pause' button for activating the flow has been added to the Flows tab
Dashboard/Configuration - New webhook field “One to one authentications webhook url” has been added
Dashboard/Workflows - Redirect description has been updated by new design
Dashboard/ID capture - Image capture preview wasn't blurred, when Age assurance was enabled
Dashboard/Modules - New “Face Authentication” module has been added
Dashboard/PoA - Added support for processing new fields for South African Refugee and Asylum documents
Dashboard/Modules - New Business watchlist module (as eKYB submodule) has been added
Dashboard/Rules - New fields for Business Watchlist data have been added
Dashboard/Flows - The bottom borders were slightly misaligned with the rest of the table layout
Dashboard/Workflows - The user was unable to edit the workflow
Dashboard/Configuration - A non-editable ML consent checkbox has been added

Update 19/11:

Dashboard/Rules - New “DocumentIsOnTheEdge” flag has been added

Server:

Server/CSV - Added personalidnumber column to CSV reports of Sessions and Custom Watchlists
Server/CSV - Removed cameraInfo column from CSV report for Sessions
Server/Government validation - Fixed fallback by adding error codes that trigger fallback
Server/Webhooks - Implemented webhook for 1to1 authentication to send notification when user uses 1to1 face login
Server/Global Watchlist - Added validation to return error if surname is missing in request
Server/API - Created endpoint to fetch all existing ML consents from the database, including their associated language codes
Server/Workflows - Changed disableLaunchScreen to enableLaunchScreen and default value to enabled/true
Server/Workflows - Changed disableSmsOption to enableSmsOption and default value to disabled/false
Server/ID Capture - Age assurance no longer requires "only front capture id" check to be enabled
Server/Custom Watchlists - Added Personal Id Number as data point for Custom Watchlists
Server/Modules - Added new Watchlist Business module
Server/Modules - Added new Face Authentication module
Server/Provisioning - Added settings for eKYB to provisioning

Update 19/11:

Server/CURP - Added an additional field, 'mothers_maiden_name,' in the response of the CURP validation API

ML:

Update classification templates in preprocessing service
The CURP has been labeled as “Personal ID Number/National Number”
ML/PoA - Added support for processing new fields for South African Refugee and Asylum documents
Server - An enum value has been added for the Mexican Temporary Residence card

Update 19/11:

Id-validation-service: 2.10.1 release includes new model improvements
Update classification templates in preprocessing service
User service - The deprecated 'kiosk-login' module has been removed

Update 21/11:

Deploy Unconstrained liveness (API) v4.1 (face liveness model) – improvements in new model

ID templates - added support or got fixes for:
New supported templates:

Liechtenstein / DriverLicense / DRIVER_LICENSE / 2018 - New document supported
Uganda / VoterIdentification / VOTER_IDENTIFICATION_CARD / 2020 - New document supported
India / VoterIdentification / VOTER_IDENTIFICATION_CARD / 2009 - New document supported
Nigeria / TravelDocument / CONSULAR_CARD / 2021 - New document supported
Croatia / Visa / VISA / 2023 - New document supported
Mexico - Guerrero / DriversLicense / DRIVERS_LICENSE / 1936 - New document supported
Philippines / IdentificationCard / SENIOR_IDENTIFICATION_CARD / 2020 - New document supported
Guatemala / TravelDocument / CONSULAR_CARD / 2020 - New document supported
Philippines / IdentificationCard / DISABILITY_IDENTIFICATION_CARD / 2002 - New document supported
Philippines / IdentificationCard / SENIOR_IDENTIFICATION_CARD / 2021 - New document supported
Nauru / DriversLicense / DRIVERS_LICENSE / 2017 - New document supported
Brazil / FederalId / DOMESTIC_IDENTIFICATION_CARD / 1963 - New document supported

Update 12/11/24:

Liechtenstein / DriverLicense / DRIVER_LICENSE / 2018 - New document supported
Uganda / VoterIdentification / VOTER_IDENTIFICATION_CARD / 2020 - New document supported.
India / VoterIdentification / VOTER_IDENTIFICATION_CARD / 2009 - New document supported
Nigeria / TravelDocument / CONSULAR_CARD / 2021 - New document supported.
Croatia / Visa / VISA / 2023 - New document supported.
Mexico - Guerrero / DriversLicense / DRIVERS_LICENSE / 1936 - New document supported
Philippines / IdentificationCard / SENIOR_IDENTIFICATION_CARD / 2020 - New document supported
Guatemala / TravelDocument / CONSULAR_CARD / 2020 - New document supported
Philippines / IdentificationCard / DISABILITY_IDENTIFICATION_CARD / 2002 - New document supported
Philippines / IdentificationCard / SENIOR_IDENTIFICATION_CARD / 2021 - New document supported.
Nauru / DriversLicense / DRIVERS_LICENSE / 2017 - New document supported.
Brazil / FederalId / DOMESTIC_IDENTIFICATION_CARD / 1963 - New document supported
Brazil / FederalId / DOMESTIC_IDENTIFICATION_CARD / 1928 - New document supported
India / IdentificationCard / IDENTIFICATION_CARD / 2015 - New document supported
Zimbabwe / DriversLicense / INTERNATIONAL_DRIVERS_LICENSE / 2022 - Only config file created for Data Collection
Peru / DriversLicense / ELECTRONIC_DRIVERS_LICENSE / 2020 - New document supported
Namibia / VoterIdentification / VOTER_IDENTIFICATION_CARD / 2020 - Only config file created for Data Collection
Nauru / Passport / NATIONAL_PASSPORT / 2024 - New document supported
Panama / ResidenceDocument / RESIDENCE_PERMIT / 2024 - New document supported
Norway / Passport / IMMIGRATION_PASSPORT / 2023 - New document supported
Philippines / IdentificationCard / SENIOR_IDENTIFICATION_CARD / 2022 - New document supported
Philippines / IdentificationCard / DISABILITY_IDENTIFICATION_CARD / 2024 - New document supported
Philippines / IdentificationCard / DISABILITY_IDENTIFICATION_CARD / 2023 - New document supported
Philippines / IdentificationCard / DISABILITY_IDENTIFICATION_CARD / 2021 - New document supported
Malaysia / Permit / WORK_PERMIT / 2023 - New document supported
Malaysia / DriversLicense / DRIVER_LICENSE / 2020 - Only config file created for Data Collection
India -Rajasthan / DriversLicense /DRIVERS_LICENSE / 2024 - New document supported
Fiji / TaxIIdentification/. TAX_IDENTIFICATION_CARD / 2023 - New document supported
Turkey / Permit / WORK_PERMIT / 2023 - New document supported
Turkey / Military / MILITARY_CARD / 2020 - Only config file created for Data Collection
Philippines / IdentificationCard / SENIOR_IDENTIFICATION_CARD / 2024 - New document supported
United Kingdom / DriversLicense / DRIVER_LICENSE / IssueYear - 2006 - New document supported
Niger / DriversLicense/ DRIVER_LICENSE / 2020 - New document supoorted
Saint Vincent and the Grenadines / DriversLicense / DRIVERS_LICENSE / 2024 - Only config file created for Data Collection
Armenia / ResidenceDocument / RESIDENCE_CARD / 2023 - New document supported. idAlteration disabled on template level
Morocco / ResidenceDocument / RESIDENCE_PERMIT / 2023 - New document supported
Argentina / DriverLicense / DRIVERS_LICENSE / 2024 - New document supported
Uruguay / DriverLicense / DRIVER_LICENSE / 2000 - New document supported
Senegal / DriversLicense / DRIVERS_LICENSE / 2018 - New document supported
Turks And Caicos Islands / DriverLicense / DRIVER_LICENSE / 2022 - New document supported
India - Assam / DriverLicense / DRIVER_LICENSE / 2021 - New document supported
India - Kerala / DriversLicense / DRIVERS_LICENSE / 2018 - New document supported
TGO / DriversLicense / DRIVERS_LICENSE / 2020 - New document supported
Turks and Caicos Islands / IdentificationCard / NIB_CARD / 2022 - New document supported
India - Haryana / DriverLicense / DRIVERS_LICENSE / 2016 - New document supported
Ukraine / DriversLicense /DRIVERS_LICENSE/ 1996 - New document supported
El Salvador / DriversLicense / DRIVER_LICENSE / 2017 - New document supported
Philippines / Other /FIRE_PROTECTION_BUREAU_ID/ 2022 - New document supported
Brazil / FederalId / DOMESTIC_IDENTIFICATION_CARD / 1971 - New document supported
Suirname / DriversLicense / DRIVERS_LICENSE / 2021 - New document supported
Pakistan / DriverLicense / INTERNATIONAL_DRIVING_PERMIT / 2024 - New document supported
Sri Lanka / DriversLicense / DRIVERS_LICENSE / 2023 - New document supported
Saudi Arabia / DriversLicense / INTERNATIONAL_DRIVING_PERMIT / 2023 - New document supported
Argentina / DriversLicense / DRIVERS_LICENSE. / 2013 - New document supported
Brazil / FederalId / DOMESTIC_IDENTIFICATION_CARD / 1939 - New document supported
Brazil / FederalId / DOMESTIC_IDENTIFICATION_CARD / 1934 - New document supported
Brazil / FederalID / DOMESTIC_IDENTIFICATION_CARD - New document supported
Brazil / FederalId / DOMESTIC_IDENTIFICATION_CARD / 1976 - New document supported
Ethiopia / IdentificationCard / IDENTIFICATION_CARD_FOR_FOREIGNERS / 2021 - Only config file created for Data Collection
France / DriversLicense / DRIVER_QUALIFICATION_CARD / 2020 - New document supported
United Kingdom / DriverLicense / INTERNATIONAL_DRIVER_LICENSE / 2023 - New document supported
Mexico - Guerrero / DriversLicense / DRIVERS_LICENSE / 1934 - New document supported
United States of America - Pennsylvania / Other / IDENTIFICATION_CARD / 2024 - New document supported
Dominican Republic / DriversLicense / DRIVER_LICENSE / 2024 - New document supported
Brazil / FederalId / DOMESTIC_IDENTIFICATION_CARD / 1932 - New document supported
Benin / ResidenceDocument / RESIDENCE_PERMIT / 2023 - New document supported
Philippines / Military / MILITARY_CARD / 2022 - New document supported
India - Maharashtra / DriversLicense / DRIVER_LICENSE / 2023 - New document supported
Brazil / DriversLicense / INTERNATIONAL_DRIVERS_LICENSE / 2024 - New document supported
Brazil / FederalId / DOMESTIC_IDENTIFICATION_CARD / 1931 - New document supported
Brazil / FederalId / DOMESTIC_IDENTIFICATION_CARD / 1930 - New document supported
Canada / DriversLicense / DRIVERS_LICENSE / 2023 - New document supported
Egypt / DriversLicense / DRIVERS_LICENSE / 2023 - New document supported
Ireland / IdentificationCard / AGE_CARD / 2020 - New document supported
New Zealand / Military / MILITARY_CARD / 2020 - New document supported
Philippines / IdentificationCard / IDENTIFICATION_CARD / 2022 - New document supported

Changes to current templates:

Mexico - Aguascalientes / DriversLicense / DRIVERS_LICENSE / 2017 - Template improved in general
Mexico - Guerrero / DriverLicense/DRIVER_LICENSE/ 1969 - Template improved in general
United States of America - Iowa/ IdentificationCard / IDENTIFICATION_CARD / 2013/ r1 - Template improved in general
Netherlands / Passport / NATIONAL_PASSPORT / 2014 - MRZ lines extracted by Incode OCR
Mexico - Guerrero / DriversLicense / DRIVERS_LICENSE / 1976 - Personal number switched to CURP or Reference number
Mexico - Queretaro / DriversLicense / DRIVERS_LICENSE / 2016 - Template improved in general
Mexico / Passprot / NATIONAL_PASSPORT / 2000 - MRZ lines extracted by Incode OCR
Mexico / Passprot / NATIONAL_PASSPORT / 2012 - MRZ lines extracted by Incode OCR
Mexico / ResidenceDocument / PERMANENT_RESIDENCE_CARD / 2000 - MRZ lines extracted by Incode OCR
Mexico / ResidenceDocument / PERMANENT_RESIDENCE_CARD / 2020 - MRZ lines extracted by Incode OCR
Mexico - Quintana Roo / DriversLicense / DRIVERS_LICENSE / 2018 - Personal number field switched to CURP and Reference number field
Spain / IdentificationCard / IDENTIFICATION_CARD / 2006 - MRZ lines extracted by Incode OCR
United States of America - Department of State / TravelDocument / VISA_B1_B2 / 2021 - MRZ lines extracted by Incode OCR
Brasil / FederalID / FEDERAL_IDENTIFICATION / 2000 - Specific field improvements : documentNumber ; tamperCheck disabled on template level
United States of America - North Carolina / DriversLicense / DRIVERS_LICENSE / 2017 - Specific field improvements: name
Brazil / FederalID / IDENTIFICATION_CARD / 2019 - Specific field improvements: Full name
Mexico - Nayarit / DriversLicense / DRIVERS_LICENSE / 2021/ r1 - Specific field improvements: Gender
Mexico / ResidenceDocument / TEMPORARY_RESIDENCE_CARD / 2022 - Document additional attributes stage added to template (front)
Mexico / ResidenceDocument / TEMPORARY_RESIDENCE_CARD / 2012 - Document additional attributes stage added to template (front)
India - Tamil Nadu / DriversLicense / DRIVERS_LICENSE / 2005 - Specific field improvements: issuingAuthority, name. idAlteration disabled on template level.
United Arab Emirates / ResidenceDocument / RESIDENCE_PERMIT / 2000 - Specific field improvements: name
El Salvador / IdentificationCard / IDENTIFICATION_CARD / 2022 - New field added: City, State, Marital Status
Australia - Victoria / DriversLicense / DRIVERS_LICENSE / 2014 - Specific field improvements: birthDate
Dominican Republic / DriversLicense / DRIVER_LICENSE / 2000 - Specific field improvements: Full name
The Bahamas / DriversLicense / DRIVERS_LICENSE / 2021 - Specific field improvements: gender, lastName
Mexico / ResidenceDocument / TEMPORARY_RESIDENCE_CARD / 2000 - Document additional attributes stage added to template (front)
Mexico / ResidenceDocument / TEMPORARY_RESIDENCE_CARD / 2000 - MRZ lines extracted by Incode OCR
Malaysia / DriversLicense / LEARNERS_PERMIT / 2000 - New field added: personalNumber, birthDate
India / IdentificationCard/ IDENTIFICATION_CARD / 2005 - Specific field improvements : Name

Update 12/11/24:

Philippines / TaxIdentification / TAX_IDENTIFICATION / 2021 - Specific field improvements: birthDate. onlyFront enabled on template level
Thailand / IdentificationCard / IDENTIFICATION_CARD / 2001 - Specific field improvements: givenNames, lastName

Update 22/11/24:

Saudi Arabia / IdentificationCard / IDENTIFICATION_CARD / 2010 - Specific field improvements: Date of Birth

2024 October 29 - planned production deployment

Update 25/10/24: new date for production release is 4/11/24

(release notes published 24/10/24, deployment was on Demo environment 24/10/24 - version 1.24, originally planned demo env 22/10/24)

NOTE: Production release date may be subject of change due to ongoing internal reorganization

NOTE 1: Starting with this release, we will track Incode ID updates on a new separate page

Web app:

Onboarding/OIDC - Face detection wasn't functional in OIDC 1 to N login
Onboarding/Face capture - ’Face not aligned’ screen has been added when Face cropping failed
Onboarding/Proof of Address - The UI was broken after a PDF file was uploaded
Onboarding/ID capture - Wrong title and subtitle on review screen was present after manual ID capture
Onboarding/Proof of Address - Wrong title and subtitle on review screen was present for Proof of Address and Document capture modules
Onboarding/eKYB - The Mexico option has been enabled in the country dropdown of the eKYB module
Onboarding/ID capture - When Age assurance was enabled, back ID wasn't blurred
Onboarding/Data Sharing Consent - New checkbox with the text of ML consent has been added in the module

Update: 5/11/24

Onboarding/Face capture - Image was captured during the error screen after the unsuccessful capture
Onboarding/Forms - The user was not able to submit the form properly
Onboarding/Face capture - The text messages for blocking the screen after a selfie upload failure have been updated
Onboarding/ID capture - The video tutorials were enlarged and the “continue” button was only partially visible
Onboarding/ID capture - ID tutorial page was broken when Age assurance was enabled

Dashboard:

Dashboard/Video Selfie - New mockup has been added in the Video Selfie module
Dashboard/Rules - New rule for document issue year has been added
Dashboard/Session - The “Add Face to Database” button wasn't disabled during the identity creation process
Dashboard/Session - New event name “videoSelfieBadConnectionDetected” has been added in the Event log
Dashboard/Video Selfie - Tooltips for the checks are added in the Video Selfie module -
Dashboard/Workflows - New Forms module validation has been implemented for the Workflows
Dashboard/ID capture - The Age assurance check could not be set up without “only front ID” option
Dashboard/Session - An error message when face can’t be added to DB after manual approval has been added
Dashboard/Configuration - The new option for authentication recording has been added
Dashboard/Authentications - New column ‘Video record’ has been added
Dashboard/Video Selfie - User can save 0 in Question count
Dashboard/ID capture - ‘ID Detected Timeout’ timer wasn't configurable from the dashboard
Dashboard/Authentications - Timestamp filtering did not work
Dashboard/eKYC - Displaying Tax ID Level input on single session dashboard
Dashboard/Flows - Session count for flows has been updated

Update: 5/11/24

Dashboard/Rules - Rule options for “Level” selector was wrong for eKYC operators
Dashboard/Video Selfie - VS quality check status was unknown for completed sessions
Dashboard/eKYB - eKYB response should be present in the session even when the request fails

Server:

Server/CURP - Gender value has been standardized to ensure consistency with the response format currently used
Server/Videoselfie - Introduced changes to optimize storage usage and fix issue where VS quality check would remain unknown in completed sessions
Server/Provisioning - Added ability to configure time to timeout curp validation
Server/CURP - Added additional fields in response of CURP validation API
Server/Authentication - Added new estimatedAge field to responses of 1to1 and 1toN when ageEnabled is set on organization level
Server/Provisioning - Added ability to add limit for number of transactions per each client for each curp provider
Server/eKYC - Implemented postal code eKYC validation for US CREDIT BUREAU 1
Server/PoA - Added support for processing new fields for South African Refugee and Asylum documents
Server/API - Resolved an issue where the reasonMsg field did not properly reflect the correct reason for sending a session to Manual Review

ML:

llliterate check has been enabled for Federal IDs in Brazil
Id-validation-service: 2.10.0 release includes new model improvements
The issueAuthority for the US Passport (2006) was not read correctly

ID templates - added support or got fixes for:
New supported templates:

Mozambique / Passport / NATIONAL_PASSPORT / 2022 - New document supported.
Sweden/ ResidenceDocument / RESIDENCE_PERMIT / 2021 - New document supported
Brazil/ FederalID / POLICE_IDENTIFICATION_CARD / 1981 - New document supported

Changes to current templates:

The Netherlands / DriversLicense / DRIVER_LICENSE / 2018 - Sensitive data redacted
Netherlands / IdentificationCard / IDENTIFICATION_CARD / 2014 - Sensitive data redacted
Germany / IdentificationCard / IDENTIFICATION_CARD / 2010 - Sensitive data redacted
Germany / Passport / NATIONAL_PASSPORT / 2007 - Sensitive data redacted
Germany / Passport / NATIONAL_PASSPORT / 2017 - Sensitive data redacted
Germany / ResidenceDocument / FICTIONAL_CERTIFICATE / 2024 - Sensitive data redacted
Singapore / DriversLicense / DRIVER_LICENSE / 2002 - Sensitive data redacted
Singapore / Passport / NATIONAL_PASSPORT / 2017 - Sensitive data redacted
Singapore / ResidenceDocument / RESIDENCE_PERMIT / 2005 - Sensitive data redacted
Singapore / Passport / NATIONAL_PASSPORT / 2005 - Sensitive data redacted
Singapore / IdentificationCard / IDENTIFICATION_CARD / 2001 - Sensitive data redacted
South Korea / Passport / NATIONAL_PASSPORT / 2022 - Sensitive data redacted
Japan / IdentificationCard / IDENTIFICATION_CARD / 2020 - Sensitive data redacted
Hong Kong / ResidenceDocument / PERMANENT_RESIDENT_IDENTITY / 2018 - Sensitive data redacted
Indonesia / Passport / NATIONAL_PASSPORT / 2013 - Sensitive data redacted
Hong Kong / ResidenceDocument / PERMANENT_RESIDENT_IDENTITY / 2003 - Sensitive data redacted
Indonesia / Passport / NATIONAL_PASSPORT / 2015 - Sensitive data redacted
Indonesia / IdentificationCard / IDENTIFICATION_CARD / 2000 - Sensitive data redacted
South Korea / DriversLicense / DRIVER_LICENSE / 2000 - Sensitive data redacted
South Korea / DriversLicense / DRIVER_LICENSE / 2020 - Sensitive data redacted
Australia / Victoria / DriversLicense / PROVISIONAL_DRIVER_LICENSE / 2014 - Specific field improvements: birthDate; idAlteraton disabled on template level; Template switched to entity_segmentation approach ; Fallback approach added: Regions
Bolivia / Passport / NATIONAL_PASSPORT / 2018 - Template improved in general. idAlteration disabled on template level. MRZ lines extracted by Incode OCR.
Germany / ResidenceDocument / RESIDENCE_PERMIT / 2011 - Specific field improvements: mrz3
Mexico / ResidenceDocument / PERMANENT_RESIDENCE_CARD / 2012 - MRZ lines extracted by Incode OCR
Argentina / IdentificationCard / IDENTIFICATION_CARD / 2015/ r4 - Specific field improvements: Tax ID Number
Mexico - Baja California / DriverLIcense/DRIVERS_LICENSE/ 2018 - Template improved in generalc
Mexico / ResidenceDocument / VISITORS_PERMIT / 2022 - MRZ lines extracted by Incode OCR
Mexico - Guerrero/ DriversLicense / DRIVERS_LICENSE / 2022 - idAlteration disabled on template level. personalNumber switched to CURP/referenceNumber
Mexico - San Luis Potosi / DriversLicense / DRIVERS_LICENSE / 2021 - idAlteration disabled on template level. personalNumber switched to CURP/referenceNumber
Mexico - San Luis Potosi / DriversLicense / DRIVERS_LICENSE / 2017 -idAlteration disabled on template level. personalNumber switched to CURP/referenceNumber
United States of America - Oklahoma / IdentificationCard / IDENTIFICATION_CARD / 2012 - Template improved in general
United States of America - Oregon / IdentificationCard / IDENTIFICATION_CARD_UNDER21 / 2004 - Specific field improvements: name
United States of America - South Carolina / IdentificationCard / IDENTIFICATION_CARD_UNDER21 / 2010 - Specific field improvements: name
Netherlands / Passport / NATIONAL_PASSPORT / 2014 - Sensitive data redacted
Germany / ResidenceDocument / RESIDENCE_PERMIT / 2019 - Sensitive data redacted
Germany / ResidenceDocument / RESIDENCE_PERMIT / 2011 - Sensitive data redacted
Germany / IdentificationCard / IDENTIFICATION_CARD / 2007 - Sensitive data redacted
Germany / IdentificationCard / TEMP_GERMAN_IDCARD / 2004 - Sensitive data redacted
Germany / IdentificationCard / IDENTIFICATION_CARD / 2021 - Sensitive data redacted
South Korea / Passport / NATIONAL_PASSPORT / 2008 - Sensitive data redacted
South Korea / IdentificationCard / IDENTIFICATION_CARD / 2000 - Sensitive data redacted
Honduras / IdentificationCard / IDENTIFICATION_CARD / 2009 / R1 - Specific field improvements: name
Laos / Passport / NATIONAL_PASSPORT / 2012 - Template improved in general
Bolivia / IdentificationCard / IDENTIFICATION_CARD / 2020/r3 - Specific field improvements: Document Number
Nicaragua / Passport / NATIONAL_PASSPORT / 2012 - Template improved in general
Mexico / VoterIdentification / VOTER_IDENTIFICATION_CARD / 2019/r4 - Specific field improvements: Last Name
Nigeria / IdentificationCard / IDENTIFICATION_CARD / 2015 - mothersName switched to middleName . idAlteration disabled on template level
Canada - British Columbia/ IdentificationCard / IDENTIFICATION_CARD / 2017/ R2- OCR provider switched to Incode
Canada - British Columbia/ IdentificationCard / IDENTIFICATION_CARD / 2016/ R2- OCR provider switched to Incode, Template switched to entity_segmentation approach, Fallback approach added: Regions
Canada - Nova Scotia/ IdentificationCard / IDENTIFICATION_CARD / 2017/ R2- OCR provider switched to Incode, Fallback approach added : Regions
Canada - Saskatchewan / IdentificationCard / IDENTIFICATION_CARD / 2017/ r2- OCR provider switched to Incode
Canada - Alberta / DriversLicense / DRIVER_LICENSE / 2018/ r3- Template switched to entity_segmentation approach. Fallback approach added: regions. OCR provider switched to Incode
Canada - British Columbia / DriversLicense / DRIVER_LICENSE / 2022/ r4- OCR provider switched to Incode
Canada - Prince Edward Island / DriversLicense / DRIVER_LICENSE / 2017/ r2- Template switched to entity_segmentation approach. Fallback approach added: regions. OCR provider switched to Incode
Australia - Tasmania / IdentificationCard / IDENTIFICATION_CARD / 2023 - Specific field improvements: birthDate
Luxembourg / Passport / NATIONAL_PASSPORT / 2015/ r1 - Template improved in general
Australia - Tasmania / DriversLicense / HEAVY_VEHICLE_DRIVERS_LICENSE / 2015 - Template switched to entity_segmentation approach - front side
India / IdentificationCard / IDENTIFICATION_CARD / 2005 - Specific field improvements: Full name
Senegal / Passport / NATIONAL_PASSPORT / 2014 - MRZ lines extracted by Incode OCR
Colombia / Passport / NATIONAL_PASSPORT / 2007 - Specific field improvements: First Name, Last Name, DoB
Singapore / DriversLicense / DRIVER_LICENSE / 2002 - idAlteration check disabled on template level
Myanmar / Passport / NATIONAL_PASSPORT / 2014 - MRZ lines extracted by Incode OCR
United States of America / TribalIdentification / TRIBAL_IDENTIFICATION_CARD / 2021 - Specific field improvements: name, birthDate
The Philippines / Passport / NATIONAL_PASSPORT / 2016 - Specific field improvements: givenNames
Philippines / IdentificationCard / IDENTIFICATION_CARD / 2021 - Specific field improvements: lastName
United Kingdom / Visa / 2010 - Specific field improvement : name

Update: 5/11/24

Mexico - CDMX / DriversLicense / DRIVER_LICENSE / 2004 - New field added: birthDate
Mexico - CDMX / DriversLicense / DRIVER_LICENSE / 2018 - New field added: birthDate. idAlteration disabled on template level
Mexico - CDMX / DriversLicense / DRIVER_LICENSE / 2021 New field added: birthDate
Mexico - Estado De Mexico / DriversLicense / DRIVERS_LICENSE / 2011 - New field added: birthDate
Mexico - Guerrero / DriversLicense / DRIVERS_LICENSE / 1951 New field added: birthDate, idAlteration check disabled on template level
Mexico - Guerrero / DriversLicense / DRIVERS_LICENSE / 1952/r1 - New field added: birthDate. idAlternationCheck enabled/disabled on template level
Mexico - Guerrero / DriversLicense / DRIVERS_LICENSE / 1953/r1 New field added: birthDate
Mexico - Guerrero / DriversLicense / DRIVERS_LICENSE / 1979/ r1 New field added: birthDate
Malaysia / DriversLicense / DRIVER_LICENSE / 2000 New field added: birthDate
South Korea / ResidenceDocument / RESIDENCE_PERMIT / 2023 New field added: birthDate
Denmark / MedicalCard / MEDICAL_CARD / 2014 New field added: DoB
Namibia / VoterIdentification / VOTER_IDENTIFICATION_CARD / 2014 New field added: birthDate
Tanzania / IdentificationCard / IDENTIFICATION_CARD / 2014 New field added: DoB
Mexico - Jalisco / DriversLicense / DRIVER_LICENSE / 2017 New field added: DoB; Specific field improvements:Full name
Mexico - CDMX / DriversLicense / DRIVER_LICENSE / 2019 New field added: birthDate

Incode ID:

No updates

2024 October 16 - planned production deployment

(release notes published 10/10/24, deployment was on Demo environment 10/10/24 - version 1.23, originally planned demo env 8/10/24)

Web app:

Onboarding/Redirect to mobile - If Redirect to mobile option is enabled, “Get started” screen will not be displayed on desktop
Onboarding/ID capture - ‘ID attempts remaining’ text was wrong when there was only one attempt left
Onboarding/ID capture - Wrong text was displayed during ID upload error blocking screen

Update: 17/10/24

Onboarding/Video Selfie - Video selfie permissions were not present during onboarding for a specific organization
Onboarding/Authentication - Camera selection for authentication has been enabled

Dashboard:

Dashboard/ID capture - “Autocapture timeout” option is not applied for subsequent onboarding attempts
Dashboard/Desktop - Wrong screen was present when the user denied selfie permissions
Dashboard/Desktop - Permission screen has been removed from QR code page
Dashboard/Government Validation - The configured countries were not displayed in the Validation countries section
Dashboard/Government Validation - Error message has been added when both modules Government Data Validation and Government Record Verification are selected
Dashboard/Configuration - “Automatically create identity after manual approval” option has been added in the Configuration tab
Dashboard/Rules - Dropdown was missing for Antifraud status rule
Dashboard/Rules - A value less than 1 could be added for antifraud related rules: “similarOnboardingAttempts” and “similarFailedSessions”
Dashboard/Filters - Location Data has been renamed to “Precise Location” in the filters section
Dashboard/Session - Improved preview of Global Watchlist results in single-session for requests made through API
Dashboard/Session - The banner with information about deleted data was missing

Update: 17/10/24

Dashboard/Session - The Further Insights section and a link to an external site with more detailed information have been added
Dashboard/Session - Manually approving session button wasn't functional
Dashboard/Workflow - The user wasn't able to save the workflow properly when using a Yes/No question from a form in a Condition Step

Server:

Server/eKYC - Removed deprecated and added new reason codes
Server/API - Added more granular exclusions to validation archive
Server/API - Created new parameters for Face capture and Proof of address in validation archive
Server - Implemented refresh token mechanism for executive users
Server/OCR - Fixed state handling for Mariana Islands documents
Server/eKYC Brazil - Introduced new taxIdStreetMatch and taxIdHouseNoMatch checks to improve address validation accuracy
Server/Compliance - Added payload to watchlist entry created audit logs
Server/Compliance - Payload information is now displayed in audit logs
Server/CSV - Added facerecognition_exactfacematch_status in CSV export
Server/Antifraud - Reduced FNs rate in Antifraud module using face recognition
Server/Authentications - Refactored logical conditions for timestamp filtering in Authentication CSV export
Server - Created a new endpoint that will give information about linked sessions for an identity
Server/CURP - Fixed curp data match score calculation

ML:

Proof of Address - New async endpoint has been added for PoA add/document
OCR - Back-side classification for COL ID 2000 has been improved

ID templates - added support or got fixes for:
New supported templates:

United States of America - US Virgin Islands / VoterIdentification / VOTER_IDENTIFICATION_CARD / 2020/r1 - onlyFront enabled on template level
Palestine / Passport / NATIONAL_PASSPORT / 2023 - New document supported
Brazil / FederalID / DOMESTIC_IDENTIFICATION_CARD / 1945 - New document supported
Brazil / FederalID / POLICE_IDENTIFICATION_CARD / 1982 - Only config file created for Data Collection
Canada - Yucon / DriversLicense / DRIVERS_LICENSE / 2024 - New document supported.
China / Passport / SERVICE_PASSPORT / 2022 - New document supported
United States Of America - Texas / DriversLicense / LEARNER_PERMIT_UNDER21 / 2009 - New document supported
Brasil / Other / BIRTH_CERTIFICATE / 2013 - New document supported
Mexico - Coahuila / DriversLicense / DRIVERS_LICENSE / 2024 - New document supported
Monaco / IdentificationCard / IDENTIFICATION_CARD / 2018 - New document supported
Mexico - Guerrero / DriversLicense / DRIVERS_LICENSE / 1944 - New document supported
Philippines / Other / NB_CLEARANCE / 2020 - New document supported

Changes to current templates:

The Philippines / Passport / NATIONAL_PASSPORT / 2016 - Specific field improvements: middleName
Uganda / IdentificationCard / IDENTIFICATION_CARD / 2014 - refNumber switched to personalNumber . Template improved in general.
Turkey / Passport / NATIONAL_PASSPORT / 2010 - Template improved in general
Turkey / Passport / NATIONAL_PASSPORT / 2022 - Template improved in general
Turkey / Passport / NATIONAL_PASSPORT / 2018/r1 - Template improved in general
Turkey / DriversLicense / DRIVERS_LICENSE / 2016 - Specific field improvements: classes. New Field added: classesIssuedAt, classesExpireAt
Turkey / IdentificationCard / IDENTIFICATION_CARD / 2006/ r1 - Template improved in general
Turkey / DriversLicense / DRIVERS_LICENSE / 2022 - Template improved in general
Turkey / DriversLicense / DRIVERS_LICENSE / 2010 - Specific field improvements: birthPlace. idAlteration disabled on template level
Turkey / Other / TEMPORARY_IDENTITY_DOCUMENT / 2014 - idAlteration check disabled on template level ; Template improved in general
India / TaxIdentification / TAX_DEPARTMENT / 2000 - New field added : Fathers Name ; ID Alteration check disabled on config.level
India - Punjab / DriversLicense / DRIVERS_LICENSE / 2000 - onlyFront enabled on template level
Ghana/ VoterIdentification / VOTER_IDENTIFICATION_CARD / 2020/r1 - onlyFront enabled on template level
India / DriversLicense / DRIVERS_LICENSE / 2014/r1 - onlyFront enabled on template level
India - Odisha / DriversLicense / DRIVERS_LICENSE / 2019 - onlyFront enabled on template level
India - Goa / DriversLicense / DRIVERS_LICENSE / 2017 - onlyFront enabled on template level
India - Assam / DriversLicense / DRIVERS_LICENSE / 2010 - onlyFront enabled on template level
United States Of America - Texas / DriversLicense / LEARNER_PERMIT_UNDER21 / 2009 - Regions with exception to DoB redacted for Age assurance
Colombia / ResidenceDocument / RESIDENCE_PERMIT / 2000 - onlyFront enabled on template level. paperIdLiveness disabled on template level

Incode ID:

Incode ID - Name wasn't present on the step-up screen when the user created an identity with an expired document

Update: 17/10/24

Incode ID - The verification response with the email data included wasn't functional for a specific client
Incode ID - A new Spanish version of the Incode ID terms and conditions and privacy policy has been added

2024 October 2 - planned production deployment

(release notes published 26/9/24, deployment was on Demo environment 26/9/24 - version 1.22, originally planned demo env 24/9/24)

Web app:

Onboarding/Workflows - The redirectURL validation wasn't functional
Onboarding/ID capture - The wrong feedback message was displayed when the wrong side of the ID was show
Onboarding/eKYC - The user wasn't able to manually enter the address If autofill fails in the eKYC module
Onboarding/ID Capture - Fixed tutorial and overlay for Second ID
Onboarding/ID Capture - Improved accuracy of real-time detection for ID type
Onboarding/eKYC - Resolved issues with eKYC data to ensure accurate and reliable customer verification
Onboarding/ID Capture - Made the document chooser screen optional and enabled real-time detection of document type during ID capture

Update: 03/10/24

Onboarding/Flow - The class “IncodeLanguageSwitcher” has been added in default flow
Onboarding/Redirect to mobile - Disable Start screen option wasn't functional for Workflows

Dashboard:

Dashboard/Compliance – New events “WORKFLOW_IMPORTED” and “WORKFLOW_EDITED” have been added in Audit logs filter
Dashboard/Session - The crosschecks result did not show a specific color for correct/wrong results
Dashboard/Flows - Deprecated tag has been removed from User consent module
Dashboard/ID capture – New checkbox “Always capture back of ID” has been added in the ID capture module
Dashboard/Session – Individual liveness score per each check has been added in the Liveness Detection tab (Note: does not affect the Total score)
Dashboard/Workflows - Old “Gov data validation” module has been removed from the Workflows
Dashboard/Crosschecks - Personal identification number has been renamed to CURP in the crosschecks
Dashboard/Crosschecks - Added Fuzzy and Exact configuration severity for the Name in the crosscheck comparison
Dashboard/Crosschecks - underscore “_” is no longer allowed to be inputted as part of the name when creating a new crosscheck
Dashboard/Flows - Fixed issue with flow version history by adding handling for undefined modules
Dashboard/Workflows - Introduced “Redirect” section in workflow edit mode
Dashboard/Compliance - Added sessionId, identityId, and watchlistId to be displayed in event details
Dashboard/Session - Added a separate field for displaying the middle name in ID OCR section
Dashboard/Face capture - Updated liveness configuration

Update: 03/10/24

Dashboard/Video Selfie - Video selfie URL wasn't functional when the video link was longer than one minute
Dashboard/Session – Age estimation section has been updated with a new UI design in the Liveness detection tab

Server:

Server/OCR - Fixed MRZ gender parsing for non-binary gender MEX INE documents
Server/Face Processing - Improved logic for choosing most prominent face on the image
Server/AES - Limited the number of generated unsigned documents allowed during session
Server/API - Enabled ability for onboarding URL endpoint to send a shortened URL
Server/API - Removed unused app-version endpoint
Server/eKYC - Added date of birth validation in eKYC and implemented new API error message when user submits API request with date of birth in incorrect format
Server/eKYC - Added SSN length validation in eKYC and implemented new API error message accordingly
Server/Rules - Set the default count value to 0 for attempt business rules during evaluation
Server - Added missing id capture events to dictionary

Update: 03/10/24

Server/Session - Implemented endpoint for PDF download of single session
Server/Global Watchlist - Enhanced the Global Watchlist endpoint to support processing requests with a populated request body, previously the endpoint handled only empty request body

ML:

OCR - AddressCountryCode is returned as part of ocr collection
OCR - Fixed inconsistency in the US states format - now it is always abbreviation (foreign Mexican INE)

Update: 03/10/24

PoA service - Extraction of OCR for PoA document ”Constancias de Situación Fiscal” wasn't functional

Update: 23/10/24

PoA service - “Realiza tu pago” was displayed in the PoA name field for "Izzi" document

ID templates - added support or got fixes for:
New supported templates:

Poland / DriversLicense / DRIVERS_LICENSE / 2002 - New document supported
Latvia / Passport / NATIONAL_PASSPORT / 2024 - New document supported
Uzbekistan / Passport / NATIONAL_PASSPORT / 2006 - New document supported
Brazil / FederalID / POLICE_IDENTIFICATION_CARD / 2002 - New document supported
Brazil / FederalID / POLICE_IDENTIFICATION_CARD / 2001 - New document supported
Argentina / Passport / NATIONAL_PASSPORT / 2023 - New document supported
Mexico / IdentificationCard / DIGITAL_IDENTIFICATION_CARD / 2020 - New document supported
United States of America - Tennessee / DriversLicense / DRIVER_LICENSE / 2024 - New document supported
Croatia / DriversLicense / DRIVERS_LICENSE / 2024 - New document supported

Changes to current templates:

United States of America - Maine / DriversLicense / DRIVERS_LICENSE / 2011 - Template switched to entity_segmentation approach - front side
United States of America - Alaska / DriversLicense / LEARNERS_PERMIT / 2019 - Document classification improved
United States of America - Alaska / DriversLicense / DRIVERS_LICENSE / 2019 - Document classification improved.
United States of America - Florida / DriversLicense / DRIVERS_LICENSE / 2017 - Document classification improved
United States of America - Florida / DriversLicense / LEARNERS_PERMIT / 2017 - Document classification improved
United States of America - Idaho / DriversLicense / LEARNERS_PERMIT / 2023 - Document classification improved
United States of America - Idaho / DriversLicense / DRIVERS_LICENSE / 2023 - Document classification improved
United States of America - Louisiana / DriversLicense / LEARNERS_PERMIT / 2015 - Document classification improved
United States of America - Louisiana / DriversLicense / DRIVERS_LICENSE / 2015 - Document classification improved
United States of America - Missouri / DriversLicense / DRIVERS_LICENSE / 2012 - Document classification improved
United States of America - Missouri / DriversLicense / LEARNERS_PERMIT / 2012 - Document classification improved
United States of America - Missouri / DriversLicense / LEARNERS_PERMIT / 2020 - Document classification improved
United States of America - Missouri / DriversLicense / DRIVERS_LICENSE / 2020 - Document classification improved
United States of America - Nebraska / DriversLicense / DRIVERS_LICENSE / 2021 - Document classification improved
United States of America - Nebraska / DriversLicense / LEARNERS_PERMIT / 2022 - Document classification improved
United States of America - Texas / DriversLicense / DRIVERS_LICENSE / 2020 - Document classification improved
United States of America - Texas / DriversLicense / LEARNERS_PERMIT / 2020 - Document classification improved
United States of America - Virginia / DriversLicense / LEARNERS_PERMIT / 2023 - Document classification improved
United States of America - Virginia / DriversLicense / DRIVERS_LICENSE / 2023 - Document classification improved
United States of America - Virginia / DriversLicense / DRIVERS_LICENSE / 2018 - Document classification improved
United States of America - Washington / DriversLicense / DRIVERS_LICENSE / 2018 - Document classification improved
Philippines / IdentificationCard / UMID_CARD / 2002 - Mother's last name switched to Middle name, Specific field improvements: First name, Middle name
United States of America - Alaska / DriversLicense / DRIVERS_LICENSE / 2019 - Template improved in general
Bolivia / IdentificationCard / IDENTIFICATION_CARD / 2020 - Template improved in general
Bolivia / IdentificationCard / IDENTIFICATION_CARD / 2001 - Template improved in general
Bolivia / IdentificationCard / IDENTIFICATION_CARD / 2002 - Template improved in general
United States Of America / Identification Card / IDENTIFICATION_CARD / 2017 - Template switched to entity segmentation; Fallback approach added: regions
United States Of America /South Carolina/ IdentificationCard / IDENTIFICATION_CARD_UNDER21 / 2010 - Template switched to regions approach
United States OF America / ARIZONA / DriverLicense / LEARNER_PERMIT / 2014 - Template switched to entity segmentation approach
United States of America - Pennsylvania / IdentificationCard / IDENTIFICATION_CARD_UNDER21 / 2007 - Template switched to region based approach
United States of America - New York / DriversLicense / LEARNERS_PERMIT / 2017 - Template switched to entity_segmentation approach - front side; Fallback approach added: regions
United States of America - FLORIDA / IdentificationCard / IDENTIFICATION_CARD_UNDER21 / 2013/ r1 - Template switched to region based approach.
United States of America - Minnesota / DriversLicense / DRIVERS_LICENSE / 2004 - Template switched to entity_segmentation approach - front side
United States Of America / Washington / IdentificationCard / ENHANCEDDENTIFICATION_CARD UNDER 21/ 2017 - Template switched to entity segmentation approach
United States OF America / Nevada / DriverLicense / LEARNER_PERMIT_UNDER21 / 2010 - Template switched to entity segmentation approach
United States of America - FLORIDA/ DriversLicense / LEARNERS_PERMIT / 2004/ r1 - Template switched to entity_segmentation approach - front side. Fallback approach added: regions.
United States of America - Indiana / DriversLicense / LEARNERS_PERMIT_UNDER21 / 2010 - Template switched to entity_segmentation approach - front side; Fallback approach added: regions
United States OF America / North Carolina / DriverLicense / DRIVER_LICENSE / 2008 - Template switched to regions approach
United States of America - SOUTH_CAROLINA/ DriversLicense / DRIVERS_LICENSE_UNDER21 / 2010/r1 - Template switched to entity_segmentation approach - front side. Fallback approach added: regions.
United States of America - Mississippi / IdentificationCard / IDENTIFICATION_CARD / 2001 - Template switched to entity_segmentation approach - front side; Fallback approach added: regions
United States Of America / Oregon / IdentificationCard / IDENTIFICATION_CARD_UNDER21 / 2004 - Template switched to entity segmentation approach
United States of America - Iowa / DriversLicense / DRIVER_LICENSE_UNDER21 / 2013 - Template switched to region based approach; Fallback approach added: entity_segmentation
United States of America - New York / DriversLicense / DRIVER_LICENSE / 2005 - Template switched to region based approach
United States OF America / Florida / DriverLicense/ DRIVER_LICENSE_UNDER21 / 2004 - Template switched to regions approach
United States of America - New York / DriversLicense / LEARNERS_PERMIT / 2022 - Template switched to entity_segmentation approach - front side; Fallback approach added: regions
United States of America - Georgia / DriversLicense / LEARNERS_PERMIT_UNDER21 / 2012 - Template switched to region based approach; Fallback approach added: entity_segmentation
United States of America - Oklahoma / DriversLicense / LEARNERS_PERMIT_UNDER21 / 2012/ r1 - Template switched to entity_segmentation approach - front side. Fallback approach added: regions.
United States of America - Kentucky / DriversLicense / LEARNERS_PERMIT_UNDER21 / 2019/ r1 - Template switched to entity_segmentation approach - front side
United States Of America / IdentidicationCard / ENHANCED_IDENTIFICATION_CARD / 2017 - Template switched to entity segmentation approach ; Fallback approach added: Regions
United States of America - Oklahoma / IdentificationCard / IDENTIFICATION_CARD_UNDER21 / 2012/ r1 - Template switched to entity_segmentation approach - front side. Fallback approach added: regions.
United States of America - Iowa / DriversLicense / LEARNERS_PERMIT_UNDER21 / 2013 - Template switched to entity_segmentation approach - front side; Fallback approach added: regions
United States of America - Georgia / IdentificationCard / IDENTIFICATION_CARD_UNDER21 / 2012 - Template switched to entity_segmentation approach - front side; Fallback approach added: regions
United States Of America / Minnesota / DriverLIcense / LEARNER’S PERMITUNDER21 / 2004 - Template switched to regions approach
United States of America - MISSISSIPPI / IdentificationCard / IDENTIFICATION_CARD_UNDER21 / 2001/r2 - Template switched to region based approach
United States of America - Washington / IdentificationCard / IDENTIFICATION_CARD / 2010 - Template switched to entity_segmentation approach - front side; Fallback approach added: regions
United States Of America / Missouri / IdentificationCarD / IDENTIFICATION_CARD_UNDER21 / 2020 - Template switched to entiy segmentation approach
United States of America - Indiana / IdentificationCard / IDENTIFICATION_CARD_UNDER21 / 2010/ r2 - Template switched to entity_segmentation approach - front side. Fallback approach added: regions.
United States of America - New York / IdentificationCard / IDENTIFICATION_CARD / 2018 - Template switched to entity_segmentation approach - front side; Fallback approach added: regions
United States Of America / North Dakota / IdentificationCard/ IDENTIFICATION_CARD / 2006 - Template switched to entity segmentation approach
United States of America - GEORGIA/ DriversLicense / PROVISIONAL_DRIVERS_LICENSE / 2012/r1 - Template switched to entity_segmentation approach - front side. Fallback approach added: regions.
United States Of America / Minnesota / IdentificationCard / IDENTIFICATION_CARD / 2004 - Template switched to regions approach
United States of America - Washington / IdentificationCard / ENHANCED_IDENTIFICATION_CARD_UNDER21 / 2022 - Template switched to region based approach; Fallback approach added: entity_segmentation
Unites States of America - Idaho / IdentificationCard / IDENTIFICATION_CARD / 2023 - Template switched to entity_segmentation approach - front side
United States Of America / Minnesota / IdentificationCard / IDENTIFICATION_CARD_UNDER21 / 2004 - Template switched to regions approach ; Segmentation fallback for address
United States of America - Wisconsin / IdentificationCard / IDENTIFICATION_CARD / 2023 - Template switched to entity_segmentation approach - front side; Fallback approach added: regions
United States of America - SOUTH_CAROLINA/ IdentificationCard / IDENTIFICATION_CARD / 2010 - Template switched to entity_segmentation approach - front side. Fallback approach added: regions.
United States of America - Idaho / DriversLicense / LEARNERS_PERMIT_UNDER21 / 2016 - Template switched to entity_segmentation approach - front side; Fallback approach added: regions
United States Of America / NEW_YORK / IdentificationCard /IDENTIFICATIN_CARD / 2005 - Template switched to regions approach
United States of America - WASHINGTON/ IdentificationCard / ENHANCED_IDENTIFICATION_CARD / 2017 - Template switched to region based approach
United States of America - ARKANSAS / IdentificationCard / IDENTIFICATION_CARD / 2011/ r2 - Template switched to entity_segmentation approach. Fallback approach added: regions
United States Of America / Alabama / DriverLicencse / DRIVER_LICENSE_UNDER 21 / 2010 - Template switched to entiy segmentation approach
United States Of America / District Of Columbia / DriverLicencse / DRIVER_LICENSE / 2017 - Template switched to regions approach
United States of America - OREGON / DriversLicense / PROVISIONAL_DRIVERS_LICENSE_UNDER21 / 2004/r1 - Template switched to region based approach.
United States of America - Georgia / DriversLicense / DRIVER_LICENSE_UNDER21 / 2012/ r1 - Template switched to entity_segmentation approach. Fallback approach added: regions
United States of America - California / DriversLicense / PROVISIONAL_DRIVERS_LICENSE_UNDER21 / 2018/ r1 - Template switched to entity_segmentation approach. Fallback approach added: regions
United States of America - ARIZONA/ DriversLicense / DRIVER_LICENSE_UNDER21 / 2023/r1 - Template switched to entity_segmentation approach - front side. Fallback approach added: regions.
United States of America - ARIZONA/ DriversLicense / LEARNERS_PERMIT_UNDER21 / 2023 - Template switched to entity_segmentation approach - front side. Fallback approach added: regions.
United States of America - COLORADO / IdentificationCard / IDENTIFICATION_CARD / 2014/ r1 - Template switched to entity_segmentation approach. Fallback approach added: regions
United States of America - PENNSYLVANIA / IdentificationCard / IDENTIFICATION_CARD / 2022/ r1 - Template switched to entity_segmentation approach - front side. Fallback approach added: regions.
United States of America - ARIZONA / DriversLicense / DRIVER_LICENSE_UNDER21 / 2001/ r1 - Template switched to region based approach.
United States of America - US_DEPARTMENT_OF_STATE / TravelDocument / PASSPORT_CARD_ALLAGES / 2012/ r2 - Template switched to entity_segmentation approach - front side. Fallback approach added: regions.
United States of America - MICHIGAN / DriversLicense / DRIVERS_LICENSE_UNDER21 / 2011/ r1 - Template switched to entity_segmentation approach - front side. Fallback approach added: regions.
Philippines / Other / PHILPOST / 2015 - Specific field improvements: Reference number

Update: 03/10/24

United States Of America - California / DriversLicence / PROVISIONAL_DRIVERS_LICENSE_UNDER_21 / 2010 - Template switched to regions based approach
United States of America - Michigan / IdentificationCard / ENHANCED_IDENTIFICATION_CARD / 2011 - Template switched to region based approach
United States Of America - Virginia / DriversLicemce / LEARNER_PERMIT_UNDER_21 / 2023 - Template switched to regions based approach
United States of America - Georgia / DriversLicense / LEARNERS_PERMIT / 2012 - Template switched to region based approach.
United States Of America - Mississippi / DriversLicence / DRIVERS_LICENSE_UNDER_21 / 2010 - Template switched to regions based approach
United States Of America / District Of Columbia / LERARNERS_PERMIT_UNDER21 / 2017 - Template switched to region based approach
United States of America - Utah / DriversLicense / DRIVERS_LICENSE / 2006 - Template switched to region based approach
United States of America / IdentificationCard / GOVERNMENT_IDENTIFICATION_CARD / 2010/ r1 - Template switched to region based approach
United States of America - Pennsylvania / DriversLicense / JUNIOR_DRIVERS_LICENSE / 2007/ r1 - Template switched to region based approach
United States of America - Maryland / DriversLicense / LEARNERS_PERMIT_UNDER21 / 2016 - Template switched to region based approach
United States Of America - New Mexico / IdentificationCard / IDENTIFICATION_CARD_UNDER21 / 2007 - Template switched to regions based approach
United States of America - New York / IdentificationCard / ENHANCED_IDENTIFICATION_CARD_UNDER21 / 2017/ r1 - Template switched to region based approach
United States of America - Hawaii / DriversLicense / DRIVERS_LICENSE / 2021/ r1 - Template switched to region based approach
United States of America - US Virgin Islands / DriversLicense / DRIVER_LICENSE_UNDER21 / 2019/ r1 - Template switched to region based approach
United States of America - Wisconsin / DriversLicense / DRIVERS_LICENSE / 2023 - Template switched to region based approach
United States of America - District of Columbia / IdentificationCard / IDENTIFICATION_CARD / 2013/ r1 - Template switched to region based approach.
United States Of America - Vermont / DriversLicence / DRIVERS_LICENSE_UNDER_21 / 2013 - Template switched to regions based approach
United States of America - Vermont / DriversLicense / DRIVERS_LICENSE_UNDER21 / 2019 - Template switched to region based approach
United States of America - District of Columbia / IdentificationCard / IDENTIFICATION_CARD_UNDER21 / 2013/ r1 - Template switched to region based approach
United States of America - District of Columbia / DriversLicense / DRIVERS_LICENSE_UNDER21 / 2017/ r1 - Template switched to region based approach
United States of America - New York / IdentificationCard / IDENTIFICATION_CARD / 2017 - Template switched to region based approach
United States of America - Maryland / IdentificationCard / IDENTIFICATION_CARD / 2002/ r1 - Template switched to region based approach
United States of America - Maryland / DriversLicense / DRIVERS_LICENSE_UNDER21 / 2016/ r1 - Template switched to region based approach
United States of America - Oklahoma / DriversLicense / DRIVERS_LICENSE_UNDER21 / 2012 - Template switched to region based approach
United States of America - Alaska/ DriversLicense / LEARNERS_PERMIT_UNDER21 / 2019/r1 - Template switched to region based approach
United States of America - Vermont / IdentificationCard / IDENTIFICATION_CARD_UNDER21 / 2019/ r1 - Template switched to region based approach
United States Of America - District Of Columbia / IdentificationCard/ IDENTIFICATION_CARD_UNDER_21 / 2017 - Template switched to regions based approach
United States of America - New Mexico / DriversLicense / DRIVERS_LICENSE_UNDER21 / 2007 - Template switched to region based approach
United States of America - New Jersey / DriversLicense / DRIVERS_LICENSE_UNDER21 / 2011 - Template switched to region based approach
United States of America - Maryland / IdentificationCard / IDENTIFICATION_CARD_UNDER21 / 2002 - Template switched to region based approach
United States Of America - Vermont / DriversLicence / DRIVERS_LICENSE / 2013 - Template switched to regions based approach
United States of America - Maryland / DriversLicense / DRIVERS_LICENSE / 2002 - Template switched to region based approach
United States Of America - Tennessee / DriversLicense / LEARNER_PERMIT_UNDER_21 / 2010 - Template switched to regions based approach
United States Of America / DriverLicence / LEARNERS_PERMIT / 2011 - Template switched to regions based approach
United States of America / Louisiana / DriversLicense / LEARNER_PERMIT / 2015 - Template switched to region based approach
United States of America - Vermont / IdentificationCard / IDENTIFICATION_CARD / 2013/ r1 - Template switched to region based approach
United States Of America - Louisiana / DriversLicence / LEARNERS_PERMIT_UNDER21/ 2015 - Template switched to regions based approach
United States of America - Vermont / IdentificationCard / IDENTIFICATION_CARD_UNDER21 / 2013/ r1 - Template switched to region based approach
United States of America - New Mexico / DriversLicense / PROVISIONAL_DRIVERS_LICENSE_UNDER21 / 2007/ r1 - Template switched to region based approach
United States Of America - Alaska / DriversLicence / LEARNER_PERMIT/ 2019 - Template switched to regions based approach
United States Of America / Alaska / DriversLicense/ PROVISIONAL_DRIVER_LICENSE_UNDER21 / 2007 - Template switched to regions based approach
United States of America - Michigan / DriversLicense / ENHANCED_LEARNERS_PERMIT_UNDER21 / 2011 - Template switched to region based approach
United States of America - Guam / IdentificationCard / IDENTIFICATION_CARD_UNDER21 / 2021 - Template switched to region based approach.
United States of America - Michigan / DriversLicense / ENHANCED_DRIVERS_LICENSE_UNDER21 / 2011 - Template switched to region based approach
United States of America - Vermont / DriversLicense / LEARNERS_PERMIT_UNDER21 / 2019 - Template switched to region based approach
United States of America - Guam / IdentificationCard / IDENTIFICATION_CARD / 2020/ r1 - Template switched to region based approach
United States of America - Vermont / DriversLicense / ENHANCED_DRIVERS_LICENSE_UNDER21 / 2019/ r1 - Template switched to region based approach
United States of America - Vermont / DriversLicense / LEARNERS_PERMIT / 2019 - Template switched to region based approach
United States Of America / Passport / NATIONAL_PASSPORT / 2021 - Template switched to regions based approach
United States of America - New Mexico / DriversLicense / LEARNERS_PERMIT_UNDER21 / 2007 - Template switched to region based approach
United States Of America - District Of Columbia / DriversLicence / PROVISIONAL_DRIVERS_LICENSE / 2017 - Template switched to regions based approach
United States of America - Maryland / DriversLicense / PROVISIONAL_DRIVERS_LICENSE / 2002/r1 - Template switched to region based approach.
United States of America - Virginia / IdentificationCard / IDENTIFICATION_CARD / 2023/ r2 - Template switched to region based approach
United States of America - Arkansas / DriversLicense / DRIVERS_LICENSE_UNDER21 / 2011/ r2 - Template switched to region based approach
United States of America - Tennessee / DriversLicense / DRIVERS_LICENSE / 2003/ r1 - Template switched to region based approach
United States of America - Guam / DriversLicense / DRIVERS_LICENSE / 2020 - Template switched to region based approach
United States of America - Guam / DriversLicense / DRIVERS_LICENSE_UNDER21 / 2019 - Template switched to region based approach
United States of America / TravelDocument / GLOBAL_ENTRY / 2008/r2 - Template switched to region based approach.
United States Of America - Maryland / DriversLicence / PROVISIONAL_DRIVERS_LICENSE_UNDER21 / 2016 - Template switched to regions based approach
United States of America - California / DriversLicense / DRIVER_LICENSE_UNDER21 / 2010 - Template switched to region based approach
United States of America - USCIS / Permit / EMPLOYMENT_AUTHORIZATION_CARD / 2011 - Template switched to region based approach
United States of America - US Virgin Islands / DriversLicense / DRIVERS_LICENSE / 2018 - Template switched to region based approach
United States of America - New York / DriversLicense / LEARNERS_PERMIT_UNDER21 / 2017 - Template switched to region based approach
United States of America - Virginia / DriversLicense / DRIVERS_LICENSE / 2023 - Template switched to region based approach
United States of America - Washington / DriversLicense / LEARNERS_PERMIT / 2018 - Template switched to region based approach
United States Of America / DriverLicence / DRIVERS_LICENSE / 2014 - Template switched to regions based approach
United States of America - Missouri / DriversLicense / INTERMEDIATE_DRIVERS_LICENSE_UNDER21 / 2012 - Template switched to region based approach
United States of America - USCIS / ResidenceDocument / PERMANENT_RESIDENT_CARD_ALLAGES / 2023 - Template switched to region based approach
Romania / IdentificationCard / IDENTIFICATION_CARD / 2015 - onlyFront check enabled in template (oneSided)

Incode ID:

Incode ID - Incode ID verification wasn't functional via redirect verification page
Incode ID - Privacy policy checkbox wasn't functional for specific client
Incode ID - The selfie frame was overlapping with the “incode” logo
Incode ID - Incode ID logo has been updated in Incode ID website
Incode ID - SMS and email “Fan ID added to Wallet” was arriving after every sign-in
Incode ID - The client’s name is shown instead of the logo in the same box if the logo is not provided

Update: 03/10/24

Incode ID - Fan ID email & SMS was not arriving after successful verification

2024 September 18 - planned production deployment

(release notes published 12/9/24, deployment was on Demo environment 12/9/24 - version 1.21, originally planned demo env 10/9/24)

Web app:

Onboarding/eKYC - eKYC module wasn't work as expected, data was disappearing after pressing "Submit" button
Onboarding/eKYC - SSN field has been updated with a predetermined number format and only numeric digits are permitted
Onboarding/eKYC - The number of digits for the phone number field is limited to a maximum of ten digits that can be entered
Onboarding/eKYC - The number of characters for the first/last name fields are limited to a maximum of 100 that can be entered. The only permissible characters for first/last name fields are alphabetical, spaces, apostrophe, and comma
Onboarding/eKYC - New “Middle Name” field has been added as an optional field

Update: 19/09/24

Onboarding/Face capture - Unexpected “Try again” button was present after 3 unsuccessful face capture attempts

Dashboard:

Dashboard/Filters - New filter “Video selfie quality” has been added in the Sessions section
Dashboard/Workflows - Move arrow was appearing in the preview mode
Dashboard/Modules - Three modules have been renamed: Combined consent to “Data Sharing Consent”, Government Verification to “Government Record Verification” and Forms to “Forms and Data Entry”. (”Name capture” and “Custom fields” modules will be Deprecated soon)
Dashboard/Workflows - Crosscheck severity wasn't functional, medium level could not be changed
Dashboard/Workflows - The workflow could not be saved correctly with a condition that uses crosscheck if there were trailing white space characters
Dashboard/Workflows - Support for Redirect option and MiniApps have been added to the workflows
Dashboard/Crosschecks - CURP source and relevant fields have been added in crosschecks in flows and workflows
Dashboard/Video Selfie - Few VS events were missing from Event log when openVidu was used
Dashboard/Identities - The NFTs tab has been removed from the Identities section
Dashboard/Video Selfie - New ‘Voice Consent Face Recognition’ check has been added in the VS tab

Update: 19/09/24

Dashboard/CURP - CURP validation was incorrectly changing the score of Gov validation facial data
Dashboard/Rules - The watchlist rule was not triggered correctly to send the session to manual review
Dashboard/Configuration - The new field “Third party async retries webhook url (optional)” has been added under the Webhooks tab
Dashboard/CURP - The new option “Async retries enabled” has been added in the CURP validation module
Dashboard/Session - ID quality checks were missing in the Age assurance feature
Dashboard/CURP - Curp score was not present in the session after successful response for specific organization

Server:

Server/Face capture - If Age Verification is enabled, selfie picture will not be stored in the session
Server - Option to select which files to exclude from ".tar" compressed file has been added
Server/Global Watchlist - Option to use MRZ name for searching watchlists has been added
Server/API - New field "addressCountryCode" has been added in API response
Server/Face capture - Capture attempts were present when age assurance was enabled
Server/eKYC - Full address wasn't extracted from the eKYC module for crosschecks
Server/Video Selfie - “Video selfie quality” check has been added within csv file export and as a filter
Server/Device fingerprint - The latest Device Fingerprint wasn't fetched in the single session
Server - Face detection with multifaces images wasn't work as expected

Update: 19/09/24

Server/CSV - New columns “videoquality”, videoWidth”, “videoHeigh”, “videoBitRate” and “videoDuration” have beed added in the CSV file
Server - Process/face wasn't functional for several organizations
Server - Finish-status wasn't functional for specific case

ML:

Document Number Format Valid check wasn't functional for specific IDs
Issue date validity was failing in case when issueYear was 2 digits only for Canadian IDs
Id-validation-service: 2.9.0 release includes new model improvements

ID templates - added support or got fixes for:
New supported templates:

United States of America - TENNESSEE/ IdentificationCard / IDENTIFICATION_CARD_UNDER21 / 2024 - Only config file created for Data Collection
Uganda / Other / REFUGEE_IDENTIFICATION_CARD / 2022 - New document supported
United States of America - Florida / IdentificationCard / TEMPORARY_IDENTIFICATION_CARD_UNDER21 / 2017 - New document supported
United States Of America / Florida / IdentificationCard/ TEMPORARY_IDENTIFICATION_CARD / 2017 - New document supported
United States of America - Florida / DriversLicense / TEMPORARY_LEARNERS_PERMIT / 2017 - New document supported
Mexico - QUINTANA ROO / DriversLicense / DRIVERS_LICENSE / 1999 - New document supported
Brazil / FederalID / DOMESTIC_IDENTIFICATION_CARD / 1955 - New document supported
Brazil / FederalD / DOMESRIC_IDENTIFICATION_CARD / 1956 - New document supported
Brazil / FederalID / DOMESTIC_IDENTIFICATION_CARD / 1958 - New document supported
Brazil / FederalID / DOMESTIC_IDENTIFICATION_CARD / 1960 - New document supported
Brazil / FederalID / DOMESTIC_IDENTIFICATION_CARD / 1961 - New document supported
Brazil / FederalID / DOMESTIC_IDENTIFICATION_CARD / 1962 - New document supported
Brazil / FederalID / DOMESTIC_IDENTIFICATION_CARD / 1963 - Only config file created for Data Collection
Brazil/ FederalID / POLICE_IDENTIFICATION_CARD / 1990 - New document supported
India - Chandigarh / DriversLicense / DRIVERS_LICENSE / 2008 - New document supported
Brazil / FederalID / POLICE_IDENTIFICATION_CARD / 1994 - New document supported
Brazil / FederalID / POLICE_IDENTIFICATION_CARD / 1995 - New document supported
Brazil / FederalID / POLICE_IDENTIFICATION_CARD / 1996 - New document supported
Brazil / FederalID / DOMESTIC_IDENTIFICATION_CARD / 1964 - New document supported
Brazil / FedearlID / POLICE_IDENTIFICATON_CARD / 1997 - New document supported
United States Of America / NORTH_CAROLINA / DriverLicense / LERARNERS_PERMIT_UNDER21 / 2024 - New document supported
United States of America - North Carolina / DriversLicense / LEARNERS_PERMIT / 2024 - New document supported
United States of America - Mississippi / IdentificationCard / IDENTIFICATION_CARD_UNDER21 / 2024 - New document supported
United States of America - Florida / IdentificationCard / IDENTIFICATION_CARD / 1999 - New document supported
Brazil / FederalID / POLICE_IDENTIFICATION_CARD / 2017 - New document supported
Mexico / IdentificationCard / AIRFORCE_IDENTIFICATION_CARD / 2021 - New document supported
Peru / DriversLicense / DRIVERS_LICENSE / 2002 - New document supported
Brazil / FederalID / IDENTIFICATION_CARD / 2002 - New document supported
Taiwan / Visa / VISA / 2023 - New document supported
Mexico - NAYARIT/ DriversLicense / DRIVERS_LICENSE / 2016 - New document supported
Brazil / FederalID / POLICE_IDENTIFICATION_CARD / 1998 - New documenr supported
Mali / IdentificationCard / IDENTIFICATION_CARD / 2023 - New document supported
Brazil / FederalID / POLICE_IDENTIFICATION_CARD / 1992 - New document supported
Kosovo / ResidenceDocument / RESIDENCE_PERMIT / 2021 - New document supported
Russia / Visa / VISA / 2021 - New document supported
Rwanda / Passport / NATIONAL_PASSPORT / 2020 - New document supported
Chile / Passport / EMERGENCY_PASSPORT / 2022 - New document supported
Brazil / FederalID / POLICE_IDENTIFICATION_CARD / 1993 - New document supported

Changes to current templates:

United States of America - North Carolina / DriversLicense / LEARNERS_PERMIT / 2024 - Regions with exception to DoB redacted for Age assurance
United States Of America / North Carolina / DriversLicense / LEARNERS_PERMIT_UNDER21 / 2024 - Redact - Regions with exception to DoB redacted for Age assurance
Canada - British Columbia / IdentificationCard / IDENTIFICATION_CARD / 2020 - Template switched to entity_segmentation approach with masking - front side
Canada - Manitoba / IdentificationCard / IDENTIFICATION_CARD / 2018 - Template switched to entity_segmentation approach; Fallback approach added: regions; OCR provider switched to Incode
Philippines / Other / PROFESSIONAL_REGULATION_COMISSION / 2010 - New field added: middleName
Philippines / VoterIdentification / VOTER_IDENTIFICATION_CARD / 2010 - New field added: givenNames, middleName, lastName; New field added: Nationality field
Philippines / IdentificationCard / IDENTIFICATION_CARD / 2021 - New field added: middleName
Philippines / Passport / NATIONAL_PASSPORT / 2012 - New field added: middleName
Peru / DriversLicense / DRIVERS_LICENSE / 2000 - Specific field improvements: birthDate
Uganda / IdentificationCard / IDENTIFICATION_CARD / 2014 - Specific field improvements: Address field
Pakistan - Islamabad / DriversLicense / DRIVERS_LICENSE / 2015 - Specific field improvements: birthDate, issueDate, expirationDate
Mexico - Baja California / DriversLicense / DRIVERS_LICENSE / 2021 - Specific field improvements: issueDate, expirationDate. idAlteration disabled on template level
Mexico - Sinaloa / DriversLicense / DRIVERS_LICENSE / 2018 - Specific field improvements: issueDate
Kuwait / DriversLicense / DRIVERS_LICENSE / 2004 - Specific field improvements: birthDate, issueDate, expirationDate
Greece / DriversLicense / DRIVERS_LICENSE / 2009 - Specific field improvements: birthDate, issueDate
Estonia / DriversLicense / DRIVERS_LICENSE / 2013 - Specific field improvements: birthDate, issueDate, expirationDate
United Arab Emirates / DriversLicense / DRIVER_LICENSE / 2003 - Specific field improvements: birthDate, issueDate, expirationDate
Canada / IdentificationCard / CANADIAN_CITIZENSHIP_CARD / 2002 - Engineering fix
Bulgaria / DriversLicense / DRIVERS_LICENSE / 2013 - Specific field improvements: documentNumber
Belarus / DriversLicense / DRIVERS_LICENSE / 2012 - Specific field improvements: documentNumber
Austria / DriversLicense / DRIVER_LICENSE / 2010 - Specific field improvements: documentNumber
United States Of America / Passport / NATIONAL_PASSPORT / 2020 - Template switched to entity_segmentation approach; OCR provider switched to Incode
United States of America / TribalIdentification / TRIBAL_IDENTIFICATION_CARD / 2010 - Classification changed from "USA|ALL|Other|TRIBAL_IDENTIFICATION_CARD|2010" to "USA|ALL|TribalIdentification|TRIBAL_IDENTIFICATION_CARD|2010"
United States of America / TribalIdentification / TRIBAL_IDENTIFICATION_CARD / 2009 - Classification changed from "USA|ALL|Other|TRIBAL_IDENTIFICATION_CARD|2009" to "USA|ALL|TribalIdentification|TRIBAL_IDENTIFICATION_CARD|2009"
United States of America / TribalIdentification / TRIBAL_IDENTIFICATION_CARD / 2008 - Classification changed from "USA|ALL|Other|TRIBAL_IDENTIFICATION_CARD|2008" to "USA|ALL|TribalIdentification|TRIBAL_IDENTIFICATION_CARD|2008"
United States of America / TribalIdentification / TRIBAL_IDENTIFICATION_CARD / 2007 - Classification changed from "USA|ALL|Other|TRIBAL_IDENTIFICATION_CARD|2007" to "USA|ALL|TribalIdentification|TRIBAL_IDENTIFICATION_CARD|2007"
United States of America / TribalIdentification / TRIBAL_IDENTIFICATION_CARD / 2006 - Classification changed from "USA|ALL|Other|TRIBAL_IDENTIFICATION_CARD|2006" to "USA|ALL|TribalIdentification|TRIBAL_IDENTIFICATION_CARD|2006"
United States of America / TribalIdentification / TRIBAL_IDENTIFICATION_CARD / 2005 - Classification changed from "USA|ALL|Other|TRIBAL_IDENTIFICATION_CARD|2005" to "USA|ALL|TribalIdentification|TRIBAL_IDENTIFICATION_CARD|2005"
United States of America / TribalIdentification / TRIBAL_IDENTIFICATION_CARD / 1993 - Classification changed from "USA|ALL|Other|TRIBAL_IDENTIFICATION_CARD|1993" to "USA|ALL|TribalIdentification|TRIBAL_IDENTIFICATION_CARD|1993"
United States of America / TribalIdentification / TRIBAL_IDENTIFICATION_CARD / 1990 - Classification changed from "USA|ALL|Other|TRIBAL_IDENTIFICATION_CARD|1990" to "USA|ALL|TribalIdentification|TRIBAL_IDENTIFICATION_CARD|1990"
United States of America / TribalIdentification / TRIBAL_IDENTIFICATION_CARD / 1989 - Classification changed from "USA|ALL|Other|TRIBAL_IDENTIFICATION_CARD|1989" to "USA|ALL|TribalIdentification|TRIBAL_IDENTIFICATION_CARD|1989"
United States of America / TribalIdentification / TRIBAL_IDENTIFICATION_CARD / 1988 - Classification changed from "USA|ALL|Other|TRIBAL_IDENTIFICATION_CARD|1988" to "USA|ALL|TribalIdentification|TRIBAL_IDENTIFICATION_CARD|1988"
United States of America / TribalIdentification / TRIBAL_IDENTIFICATION_CARD / 1987 - Classification changed from "USA|ALL|Other|TRIBAL_IDENTIFICATION_CARD|1987" to "USA|ALL|TribalIdentification|TRIBAL_IDENTIFICATION_CARD|1987"
United States of America / TribalIdentification / TRIBAL_IDENTIFICATION_CARD / 1986 - Classification changed from "USA|ALL|Other|TRIBAL_IDENTIFICATION_CARD|1986" to "USA|ALL|TribalIdentification|TRIBAL_IDENTIFICATION_CARD|1986"
United States of America / TribalIdentification / TRIBAL_IDENTIFICATION_CARD / 1985 - Classification changed from "USA|ALL|Other|TRIBAL_IDENTIFICATION_CARD|1985" to "USA|ALL|TribalIdentification|TRIBAL_IDENTIFICATION_CARD|1985"
United States of America / TribalIdentification / TRIBAL_IDENTIFICATION_CARD / 1984 - Classification changed from "USA|ALL|Other|TRIBAL_IDENTIFICATION_CARD|1984" to "USA|ALL|TribalIdentification|TRIBAL_IDENTIFICATION_CARD|1984"
United States of America / TribalIdentification / TRIBAL_IDENTIFICATION_CARD / 1981 - Classification changed from "USA|ALL|Other|TRIBAL_IDENTIFICATION_CARD|1981" to "USA|ALL|TribalIdentification|TRIBAL_IDENTIFICATION_CARD|1981"
Canada/ BRITISH_COLOMBIA / TribaIdentification / TRIBAL_IDENTFICATION_CARD/ 2015 - Classification changed from "CAN|BRITISH_COLUMBIA|Other|TRIBAL_IDENTIFICATION_CARD|2015 to "CAN|BRITISH_COLUMBIA|TribalIdentification|TRIBAL_IDENTIFICATION_CARD|2015
United States of America / TribalIdentification / TRIBAL_IDENTIFICATION_CARD / 1972 - Classification changed from "USA|ALL|Other|TRIBAL_IDENTIFICATION_CARD|1972" to "USA|ALL|TribalIdentification|TRIBAL_IDENTIFICATION_CARD|1972"
United States of America / TribalIdentification / TRIBAL_IDENTIFICATION_CARD / 2021 - Classification changed from "USA|ALL|Other|TRIBAL_IDENTIFICATION_CARD|2021" to "USA|ALL|TribalIdentification|TRIBAL_IDENTIFICATION_CARD|2021"
United States of America / TribalIdentification / TRIBAL_IDENTIFICATION_CARD / 2022 - Classification changed from "USA|ALL|Other|TRIBAL_IDENTIFICATION_CARD|2022" to "USA|ALL|TribalIdentification|TRIBAL_IDENTIFICATION_CARD|2022"
United States of America / TribalIdentification / TRIBAL_IDENTIFICATION_CARD / 2023 - Classification changed from "USA|ALL|Other|TRIBAL_IDENTIFICATION_CARD|2023" to "USA|ALL|TribalIdentification|TRIBAL_IDENTIFICATION_CARD|2023"
United States of America / TribalIdentification / TRIBAL_IDENTIFICATION_CARD / 2016 - Classification changed from "USA|ALL|Other|TRIBAL_IDENTIFICATION_CARD|2016" to "USA|ALL|TribalIdentification|TRIBAL_IDENTIFICATION_CARD|2016"
United States of America / TribalIdentification / TRIBAL_IDENTIFICATION_CARD / 2019 - Classification changed from "USA|ALL|Other|TRIBAL_IDENTIFICATION_CARD|2019" to "USA|ALL|TribalIdentification|TRIBAL_IDENTIFICATION_CARD|2019"
United States of America / TribalIdentification / TRIBAL_IDENTIFICATION_CARD / 2018 - Classification changed from "USA|ALL|Other|TRIBAL_IDENTIFICATION_CARD|2018" to "USA|ALL|TribalIdentification|TRIBAL_IDENTIFICATION_CARD|2018"
United States of America / TribalIdentification / TRIBAL_IDENTIFICATION_CARD / 2017 - Classification changed from "USA|ALL|Other|TRIBAL_IDENTIFICATION_CARD|2017" to "USA|ALL|TribalIdentification|TRIBAL_IDENTIFICATION_CARD|2017"
United States of America / TribalIdentification / TRIBAL_IDENTIFICATION_CARD / 2004 - Classification changed from "USA|ALL|Other|TRIBAL_IDENTIFICATION_CARD|2004" to "USA|ALL|TribalIdentification|TRIBAL_IDENTIFICATION_CARD|2004"
United States of America / TribalIdentification / TRIBAL_IDENTIFICATION_CARD / 2003 - Classification changed from "USA|ALL|Other|TRIBAL_IDENTIFICATION_CARD|2003" to "USA|ALL|TribalIdentification|TRIBAL_IDENTIFICATION_CARD|2003"
United States of America / TribalIdentification / TRIBAL_IDENTIFICATION_CARD / 2001 - Classification changed from "USA|ALL|Other|TRIBAL_IDENTIFICATION_CARD|2001" to "USA|ALL|TribalIdentification|TRIBAL_IDENTIFICATION_CARD|2001"
United States of America / TribalIdentification / TRIBAL_IDENTIFICATION_CARD / 2000 - Classification changed from "USA|ALL|Other|TRIBAL_IDENTIFICATION_CARD|2000" to "USA|ALL|TribalIdentification|TRIBAL_IDENTIFICATION_CARD|2000"
United States of America / TribalIdentification / TRIBAL_IDENTIFICATION_CARD / 1999 - Classification changed from "USA|ALL|Other|TRIBAL_IDENTIFICATION_CARD|1999" to "USA|ALL|TribalIdentification|TRIBAL_IDENTIFICATION_CARD|1999"
United States of America / TribalIdentification / TRIBAL_IDENTIFICATION_CARD / 1998 - Classification changed from "USA|ALL|Other|TRIBAL_IDENTIFICATION_CARD|1998" to "USA|ALL|TribalIdentification|TRIBAL_IDENTIFICATION_CARD|1998"
United States of America / TribalIdentification / TRIBAL_IDENTIFICATION_CARD / 1995 - Classification changed from "USA|ALL|Other|TRIBAL_IDENTIFICATION_CARD|1995" to "USA|ALL|TribalIdentification|TRIBAL_IDENTIFICATION_CARD|1995"
United States of America / TribalIdentification / TRIBAL_IDENTIFICATION_CARD / 2020 - Classification changed from "USA|ALL|Other|TRIBAL_IDENTIFICATION_CARD|2020" to "USA|ALL|TribalIdentification|TRIBAL_IDENTIFICATION_CARD|2020"
United States of America / TribalIdentification / TRIBAL_IDENTIFICATION_CARD / 1980 - Classification changed from “USA|ALL|Other|TRIBAL_IDENTIFICATION_CARD|1980” to “USA|ALL|TribalIdentification|TRIBAL_IDENTIFICATION_CARD|1980”
United States of America / TribalIdentification / TRIBAL_IDENTIFICATION_CARD / 1979 - Classification changed from "USA|ALL|Other|TRIBAL_IDENTIFICATION_CARD|1979" to "USA|ALL|TribalIdentification|TRIBAL_IDENTIFICATION_CARD|1979"
United States of America / TribalIdentification / TRIBAL_IDENTIFICATION_CARD / 1978 - Classification changed from "USA|ALL|Other|TRIBAL_IDENTIFICATION_CARD|1978" to "USA|ALL|TribalIdentification|TRIBAL_IDENTIFICATION_CARD|1978"
United States of America / TribalIdentification / TRIBAL_IDENTIFICATION_CARD / 1977 - Classification changed from "USA|ALL|Other|TRIBAL_IDENTIFICATION_CARD|1977" to "USA|ALL|TribalIdentification|TRIBAL_IDENTIFICATION_CARD|1977"
United States of America / TribalIdentification / TRIBAL_IDENTIFICATION_CARD / 1976 - Classification changed from "USA|ALL|Other|TRIBAL_IDENTIFICATION_CARD|1976" to "USA|ALL|TribalIdentification|TRIBAL_IDENTIFICATION_CARD|1976"
United States of America / TribalIdentification / TRIBAL_IDENTIFICATION_CARD / 1975 - Classification changed from "USA|ALL|Other|TRIBAL_IDENTIFICATION_CARD|1975" to "USA|ALL|TribalIdentification|TRIBAL_IDENTIFICATION_CARD|1975"
United States of America / TribalIdentification / TRIBAL_IDENTIFICATION_CARD / 1974 - Classification changed from "USA|ALL|Other|TRIBAL_IDENTIFICATION_CARD|1974" to "USA|ALL|TribalIdentification|TRIBAL_IDENTIFICATION_CARD|1974"
United States of America / TribalIdentification / TRIBAL_IDENTIFICATION_CARD / 1994 - Classification changed from "USA|ALL|Other|TRIBAL_IDENTIFICATION_CARD|1994" to "USA|ALL|TribalIdentification|TRIBAL_IDENTIFICATION_CARD|1994"

Update: 19/09/24

Israel / IdentificationCard / IDENTIFICATION_CARD / 2000 - Template improved in general
Israel / Passport / NATIONAL_PASSPORT / 2013 - Specific field improvements: Document Number and Personal number
Israel / DriversLicense /DRIVER_LICENSE/ 2009 - Template improved in general
Israel / Passport / NATIONAL_PASSPORT / 2011 - Template improved in general ; Tamper check disabled on template level
Israel / DriversLicense / DRIVER_LICENSE / 2018 - Specific field improvements: Personal Number
Israel / IdentificationCard / IDENTIFICATION_CARD / 2013 - Template improved in general

Incode ID:

Incode ID - Verification from slack verification request was failing
Incode ID - The surname was not separated when two words were present in the last name field
Incode ID - Placeholder with Company name has been added in the Wallet
Incode ID - User wasn't able to verify identity with verified phone number

2024 September 4 - planned production deployment

(release notes published 28/8/24, deployment was on Demo environment 28/8/24 - version 1.20, originally planned demo env 27/08/24)

Web app:

Onboarding/Face match - Loading spinner wasn't present after Face match module
Onboarding/eKYC - A new error message has been added when a physical address is not in use
Onboarding/eKYC - Email field is not displayed in eKYC form if the email was added via the Email input module
Onboarding/Flow - Redirected flows on some tablets didn’t work

Update 28/08/24:

Onboarding/Flow - Respect allow more than one finished onboarding config
Onboarding/Flow - Show specific improvement hint when ID upload fails
Onboarding/Flow - Show 'Wrong ID side captured' when user captures wrong side of the ID

Update 09/09/24:

Onboarding/Proof of Address - The set attempts value does not match the actual tries available to the user
Onboarding/eKYC - The user data could not be submitted in the eKYC module
Onboarding/Flow - Flows didn’t work on some tablets
Onboarding/Proof of Address - The user was able to pass Retry screen without pressing on the Try Again button

Dashboard:

Dashboard/Filters - External CustomerId filter in Sessions tab wasn't functional
Dashboard/Custom Fields - The checkboxes for adding Custom Fields were not functiona
Dashboard/Crosschecks - The option to preview crosschecks in view mode has been added
Dashboard/Configuration - Client id and secret key wasn't mandatory for Authentication
Dashboard/Flow - The User consent, ML Consent and Government data validation modules have been deprecated and deactivated
Dashboard/Rules - New options “ONE FIELD MISSING” and “BOTH FIELDS MISSING” have been added in the Rules Engine
Dashboard/Flow - Module lifecycle state has been added in the flow creation
Dashboard/Workflow - The open workflow designer button has been removed from the ‘three dots’ options menu
Dashboard/Session - Backend events for Antifraud and Global Watchlist modules have been added in the Event Log
Dashboard/Flows - Wrong error was present in the logs when the Global Watchlist module was disabled
Dashboard/Workflow - Workflow validation error has been updated by new design
Dashboard/Rules - A new operator ">" has been added in the Rules Engine

Update: 28/08/24

Dashboard/eKYC - Displaying Business Tax ID input on single session dashboard
Dashboard/eKYC - Introducing sources and mandatory versus optional fields
Dashboard/eKYC - Updating UBO & director display on single session dashboard
Dashboard/eKYC - Introducing new onboarding flow fields based on module source updates

Update 09/09/24:

Dashboard/Session - Face capture attempts were not present in the session
Dashboard/Session - New non-binary value X for gender crosscheck has been added
Dashboard/ID capture – Onboarding flow attempts cannot be set to 0 in ID Capture configuration 0

Server:

Server/eKYB - Remapping eKYB US Tin sub_label from Found/Not Found to Verified & Unverified
Server/Dashboard - Flows & Workflows - Deprecated modules: User consent, ML Consent and Government data validation, added proper tag on UI (Deprecated)
Server/Flows & Workflows - Remove beta property from flow and workflow modules
Server/Face capture - Unsuccessful manual capture attempts were not shown
Server - Handled properly CPF length error message
Server - Added QR cross check for Mexican Voter card
Server - Improvement of CheckedAddress (fetching response)
Server/Government Validation - Added support for Philippines documents
Server/Webhook - Added support for getting webhook of second id
Server/Device fingerprint - Store all information about device fingerprint during onboarding
Server/Flow modules - Updated module lifecycle state
Server - Improved gender cross checking
Server/eKYB - Fixed handling based on countries set once present/or not fields: UBO and directors
Server/eKYC - Both the “plugins” and “last4SSN” variables weren’t present in eKYC request
Server/eKYC - Impact to US Telco 1 source (improvements)
Server/Videoselfie - Introduced new Video selfie score field ‘Voice consent FR’ and backend event
Server - Process face handling for edge case, when existing user wasn’t found
Server - Rules - Added new selector “EXACTFUZZYNOMATCH”, and removed 'fuzzy' option from existing one “EXACTNOMATCH”
Server/eKYB - Added support for China
Server/CMS - List of issues for case editable wasn’t configurable
Server/Face capture - Refactor of process/face in order to improve general performance

Update 28/08/24:

Server/Face match - With second ID, face match was failing
Server/eKYC - Handling “middleName” on eKYC request for source: US_Credit_Bureau_1
Introduce refNumber and issueDate crosscheck (USA IDs)

Update 09/09/24:

Server - ageAssurance field was missing from /omni/configuration/get?id endpoint used by native
Server/Authentication - Date format wasn't present in the authentications csv file
Server/Rules - Error was present while evaluating expression
Server/Electronic signature - Advanced - “Issue permanent certificate” has been added to the Electronic signature (needs to be provisioned)
Server - Endpoint wasn't work as expected: /omni/es/generateDocumentUploadUrl endpoint
Server - /process/face was failing for specific organisations
Server/eKYB - Integrated support for China in the eKYB module
Server/Session - New non-binary value X for gender crosscheck has been added
Server - isBright field in /add/face response was missing if check was disabled

ML:

PoA service - Improvements on our ML models
PoA field street wasn't present on the dashboard under Other Documents section
Visible ID test has been added in the single session

Update 28/08/24:

PoA service - Add street field in Other Documents on dashboard
v103 cropping model update
Add postprocessing heuristic for CIC field
Add new id test to mark whether user can legally sign documents
Uruguay / IDs 2001 - Rename personalNumber into documentNumber in entity segmentation response
Update classification templates in preprocessing service
Evasion detection model v3.0
Canada / Passport 2013 - Improvements in the MRZ lines and fullNameMrz fields
Canada IDs - Add postprocessing for name field in ocr service

ID templates - added support or got fixes for:
New supported templates:

Philippines / Other / SOCIAL_SECURITY_CARD / 2011/ - Classification changed from PHL|ALL|MedicalCard|MEDICAL_CARD|2011 to PHL|ALL|Other|SOCIAL_SECURITY_CARD|2011
Paraguay / IdentificationCard / IDENTIFICATION_CARD / 2023 - New document supported
Brazil / FederalID / DOMESTIC_IDENTIFICATION_CARD / 1983 - New document supported
Mexico / Zacatecas / DriverLicense / DRIVER_LICENSE / 2014 - New document supported
Mexico / Identification Card / SENIOR_IDENTIFICATION_CARD / 2023 - New document supported
Mexico / Veracruz / DriverLicense / DRIVER_LICENSE / 2016 - New document supported

Changes to current templates:

Brasil / FederaID / DOMESTIC_IDENTIFICATION_CARD / 1995 - Existing field removed: (Expiration Date )
Brazil / FederalID / DOMESTIC_IDENTIFICATION_CARD / 1985 - Template improved in general
Brasil / FederalID / IDENTIFICATION_CARD / 2013 - Specific field improvements: (Name, DoB)
Malawi / Passport / NATIONAL_PASSPORT / 2021 - Specific field improvments: givenNames, lastName
Argentina / DriversLicense / DRIVERS_LICENSE / 2001 - Template switched to entity_segmentation approach (front). Fallback approach added: regions. OCR provider switched to Incode.
Brasil / FederalID / DOMESTIC_IDENTIFICATION_CARD / 1987 - Template improved in general
Brazil / FederalID / DOMESTIC_IDENTIFICATION_CARD / 2006 - New field added: BirthPlace
Brazil / FederalID / DOMESTIC_IDENTIFICATION_CARD / 1990 - New field added: ExpirationDate. Template improved in general.
Australia - New South Wales / DriversLicense / DRIVERS_LICENSE / 2015 - Specific field improvements: name
Uruguay / IdentificationCard / IDENTIFICATION_CARD / IssueYear - 2001 - OCR provider switched to Incode. Template switched to entity_segmentation approach. Fallback approach added: regions.
Brazil / FederalID / DOMESTIC_IDENTIFICATION_CARD / 1980 - Template improved in general
Brazil / FederalID / POLICE_IDENTIFICATION_CARD / 2022 - Specific field improvements: Full Name
India / Passport / NATIONAL_PASSPORT / 2005 - Specific field improvements: (Document Number, space removed)
Cuba / Passport / NATIONAL_PASSPORT / 2016 - Specific field improvements: Issuing Authority
Chile / Passport / NATIONAL_PASSPORT / 2013 - Specific field improvements: Last name, Mother’s Last name
Kenia / IdentificationCard / IDENTIFICATION_CARD / 2011 - Specific field improvement: Name
Peru / IdentificationCard / IDENTIFICATION_CARD / 2020 - MRZ lines extracted by Incode OCR
Peru / IdentificationCard / IDENTIFICATION_CARD / 2001 - MRZ lines extracted by Incode OCR
Haiti / Passport / NATIONAL_PASSPORT / 2017 - Template improved in general
Panama / IdentificationCard / IDENTIFICATION_CARD / 2023 - MRZ lines extracted by Incode OCR
United States of America - USCIS / Permit / EMPLOYMENT_AUTHORIZATION_CARD / 2022 - MRZ lines extracted by Incode OCR
United Kingdom / Passport / NATIONAL_PASSPORT / 2010 - MRZ lines extracted by Incode OCR
Spain / IdentificationCard / IDENTIFICATION_CARD / 2021 - MRZ lines extracted by Incode OCR
Kenia / IdentificationCard / IDENTIFICATION_CARD / 2011 - MRZ lines extracted by Incode OCR
Egypt / Passport / NATIONAL_PASSPORT / 2008 - MRZ lines extracted by Incode OCR
Italia / Passport / NATIONAL_PASSPORT / 2010 - MRZ lines extracted by Incode OCR
Cuba / Passport / NATIONAL_PASSPORT / 2016 - MRZ lines extracted by Incode OCR
Canada / Passport / NATIONAL_PASSPORT / 2013 - MRZ lines extracted by Incode OCR
Brazil / ResidenceDocument / RESIDENCE_PERMIT / 2019 - MRZ lines extracted by Incode OCR
Switzerland / IdentificationCard / IDENTIFICATION_CARD / 2003 - MRZ lines extracted by Incode OCR
Haiti / Passport / NATIONAL_PASSPORT / 2017 - MRZ lines extracted by Incode OCR
Brazil / ResidenceDocument / MIGRATORY_REGISTER / 2012 - MRZ lines extracted by Incode OCR
Italia / IdentificationCard / IDENTIFICATION_CARD / 2016 - MRZ lines extracted by Incode OCR
Brazil / Passport / NATIONAL_PASSPORT / 2018 - MRZ lines extracted by Incode OCR
Belgium / IdentificationCard / IDENTIFICATION_CARD / 2014 - MRZ lines extracted by Incode OCR
Argentina / IdentificationCard / IDENTIFICATION_CARD / 2000 - MRZ lines extracted by Incode OCR
Chile / Passport / NATIONAL_PASSPORT / 2013 - MRZ lines extracted by Incode OCR
United States Of America / US department of State / Visa / VISA_ALLAGES / 2009 - MRZ lines extracted by Incode OCR
Argentina / IdentificationCard / IDENTIFICATION_CARD / 2015 - MRZ lines extracted by Incode OCR
United States Of America / USCIS / EMPLOYMENT__AUTHORIZATION_CARD / 2018 - MRZ lines extracted by Incode OCR
United States Of America / ResidenceDocument / PERMANENT_RESIENCE_CARD / 2017 - MRZ lines extracted by Incode OCR
Russia / Passport / NATIONAL_PASSPORT / 2000 - MRZ lines extracted by Incode OCR
Portugal / IdentificationCard / IDENTIFICATION_CARD / 2015 - MRZ lines extracted by Incode OCR
Poland / IdentificationCard / IDENTIFICATION_CARD / 2019 - MRZ lines extracted by Incode OCR
Brasil / FederalID / POLICE_IDENTIFICTION_CARD / 2014 - Document classification improved (Unique words)
Bosnia and Herzegovina / Passport / NATIONAL_PASSPORT / 2015 - Template improved in general
Brasil / Visa / VISA / 2012 - Template improved in general
France / Passport / DIPLOMATIC_PASSPORT / 2008 - Template improved in general
Brazil / FederalID / IDENTIFICATION_CARD / 2019 - Document additional attributes stage added to template (front)
Brazil / FederalID / FEDERAL_IDENTIFICATION / 2000 - Document additional attributes stage added to template (front)
Russia / Passport / NATIONAL_PASSPORT / 2000 - Template improved in general
France / ResidenceDocument / RESIDENCE_PERMIT / 2011 - Template switched to entity_segmentation approach - both sides. Fallback approach added: regions.
United Kingdom / DriversLicense / PROVISIONAL_DRIVER_LICENSE / 2007 - Template switched to entity_segmentation approach - front side. Fallback approach added: regions.
Brazil / DriverLicense / DRIVER_LICENSE / 2005 - Existing field removed: (address); there is no address filed on BRA DL, mistakenly extracted
Mexico / VoterIdentification / VOTER_IDENTIFICATION_CARD / 2002 - OCR provider switched to Incode. Template switched to entity_segmentation approach.
Singapore / IdentificationCard / IDENTIFICATION_CARD / 2001 - Specific field improvements: name
Brazil / FederaID / DOMESTIC_IDENTIFICATION_CARD / 2004 - Template improved in general
Canada - Ontario / DriversLicense / DRIVERS_LICENSE / 2011 - Template switched to entity_segmentation approach (front). Fallback approach added: regions. OCR provider switched to Incode.
Canada - Ontario / IdentificationCard / IDENTIFICATION_CARD / 2011 - OCR provider switched to Incode
Colombia / TravelDocument / CONSULAR_CARD / 2023 - New document supported
Lesotho / Passport / NATIONAL_PASSPORT / 2016 - Document classification improved. Template switched to region based approach. Specific field improvments: lastName, givenNames

Update 28/08/24:

Paraguay / ALL / Identification Document / 2023 - Personal number cross check was failing

Incode Workforce:

Incode Workforce - Login has been redesigned
Incode Workforce - Logout via OIDC wasn't functional
Incode Workforce - “Try it*”* button wasn't redirect the user to the proper page
Incode Workforce - The new settings page has been implemented
Incode Workforce - Users page table has been added to the Side bar
Incode Workforce - Reset password option wasn't functional
Incode Workforce - Helpdesk Staff user role has been added
Incode Workforce - The “Change Password” option wasn't appear for Helpdesk Staff user

Update 09/09/24:

Incode Workforce - Workforce email template has been added
Incode ID - Blank screen was present after clicking on Create account or Sign in screen on the specific devices
Incode ID - The integration could not be saved correctly on the specific organization
Incode Workforce - After successful verification, the user wasn't taken to the “Reset password/MFA” screen
Incode ID - Modals in webapp were broken
Incode Workforce - Timed out status has been added for verification trace and expire pending verification traces
Incode Workforce - Welcome admin and reset password email template has been added to autorization service

2024 August 21 - planned production deployment

(release notes published 14/8/24, deployment was on Demo environment 14/8/24 - version 1.19, originally planned demo env 13/8/24)

NOTE:

Webhook:

Test will start, after new production release, with adding:

Webhook timeout of 5 minutes and monitoring behavior
If tests are successful, after 1 day, timeout will be reduced to 2 minutes and observed closely
If test is not successful, change will be reverted to the behavior we had before production release

Web app:

Onboarding/eKYC - The eKYC onboarding form has beed updated to provide consistent error messages and field labels
Onboarding/Id capture - ID capture issue was present with camera focus on recent iPhones and Safari versions
Onboarding/Language setting - Language support for Polish has beed added
Onboarding/PoA - Error message for maximum file size has been added in PoA module
Onboarding/OIDC - Login_hint (if provided) wasn't present as a default in the username input field
Onboarding/Session - The session could not be restarted
Onboarding/Conference - User video was not present in the lower left corner of the conference room

Update 22/08:

Onboarding/OIDC - “Sign in” screen has been updated by new design for OIDC
Onboarding/Flow - After refreshing onboarding flow, new session wasn't created

Dashboard:

Dashboard/Video Selfie - ‘Max video selfie execution time in seconds’ check could not be set above a two-digit number
Dashboard/Custom Watchlist - New “Shared Device Mode” check has been added to the Custom Watchlist module
Dashboard/ID capture - New “Show document chooser screen” check has been added to the ID capture module
Dashboard/Workflows - The zero value wasn't aligned with other values in Sessions column for the Workflows
Dashboard/Configuration - API key rotation option has been added to the Configuration tab (Update 22/08: Visible only for Integrator user role)
Dashboard/Workflows - Crosschecks did not show relevant options based on the previous nodes in workflow
Dashboard/Configuration - All url components have been replaced with new input type url component
Dashboard/Antifraud - New “Exclude sessions with the same external customer id” check has been added to the Antifraud module
Dashboard/Workflows - The progress bar has been added in the Workflow creation wizard
Dashboard/ID capture - Audio has been enabled for ID and Face Recordings option
Dashboard/Configuration - Consent ID column has been added in the Consents tab
Dashboard/Gov validation - Failed score wasn't present when the Gov validation returned “user not found”
Dashboard/ID capture - New “ID Detection Timeout” check has been added to the ID capture module (needs to be provisioned)
Dashboard/Workflows - All the crosschecks were not present in the condition list
Dashboard/Session - PII data captured via forms were not deleted through the Delete session PII data option
Dashboard/eKYC - “Driver's License Expiration Date” field has been added in the eKYC section in Id verification tab
Dashboard/Face capture - Selfie was not stored when age verification check was enabled

Update 22/08:

Dashboard/Flows - “See log” option wasn't functional for certain flows
Dashboard/Session - SDK and OS versions were not present in the “Other” tab in the single session
Dashboard/eKYC - eKYC fields have been update with a new UI design

Server:

Server/eKYC - Implemented validation for the eKYC US_CREDIT_BUREAU_1 source to ensure all mandatory fields are provided
Server/ID Capture - Added a new showDocumentChooserScreen configuration option in the ID Capture module to enable or disable the ‘Show Document Chooser’ feature
Server/Custom Watchlist - Introduced an option to exclude device hashes from the Custom Watchlist
Server/Antifraud - Extended the capabilities of interview replication within the Antifraud module, enhancing the robustness of fraud detection mechanisms
Server/Workflows - Fixed an issue where condition was not being triggered when the Antifraud status was set to “FAIL”, ensuring proper workflow execution in fraud scenarios
Server/Workflows - Updated the Workflow evaluations to utilize new data sources, improving the accuracy and relevance of the evaluations within the crosscheck
Server/OCR - Added a documentIsOnTheEdge field to the IdProcessResponse, providing additional metadata for document processing
Server/Rules - Refactored the rules engine to reduce the number of reads, improving the performance of score calculations and overall system efficiency
Server/Crosschecks - Added support to expose CURP (Clave Única de Registro de Población) data in crosschecks, enhancing identity verification processes
Server/PII Data - Added externalCustomerId field to session PII (Personally Identifiable Information) data removal process

Update 22/08:

Server/Government validation - Fixed and improved treatment of null facial responses and theftReport for government validation service request
Server/Government validation - Updated parsing logic to handle new object structure (Mexico)
Server/Videoselfie - Improved handling for VS quality checks execution
Server/Proof of Address - Switched /omni/add/document/v2 API to sync mode
Server/eKYC - Improved implementation for attributes for US_TELCO_1 datasource

Update: 30/08/24:

Server/AES - Enable permanent certificate signing

ML:

OCR – The First name (middle or paternal last name) for US documents was missing in some cases
OCR - New “attributeList” property has been added for special US documents
OCR - “Document Number Cross Check*”* test wasn't failing for special Canadian drivers licenses
OCR - Street field in some cases wasn't parsed correctly for Australian drivers licenses
Illiterate check has been enabled for Brazilian DL
PoA - “issueDate” field has been added for Asylum docs
Entity segmentation model (version 9.15) has been updated with new template

Update 22/08:

BarcodePDF417 check was failing in the single session

ID templates - added support or got fixes for:
New supported templates:

Nigeria / TravelDocument / CONSULAR_CARD / 2023 - New document supported
Peru / DriversLicense / DRIVERS_LICENSE / 2011 - New document supported
Nigeria / IdentificationCard / IDENTIFICATION_CARD / 2019 - New document supported
Kenya / VoterIdentification / VOTER_IDENTIFICATION_CARD / 2010 - New document supported
Bulgaria / IdentificationCard / IDENTIFICATION_CARD / 2024 - New document supported
Nigeria / IdentificationCard / IDENTIFICATION_CARD / 2010 - New document supported Tamper check, Paper liveness and Id alternation checks disabled on template level. One sided document check enabled on template level
Kenya / Military / MILITARY_CARD / 2023 - New document supported
Japan / Visa / VISA / 2002 - New document supported
Bulgaria / Visa / VISA / 2023 - New document supported
Switzerland / Visa / VISA / 2023 - New document supported
Netherlands / Visa / VISA / 2023 - New document supported
Finland / Visa / VISA / 2022 - New document supported
Finland / Visa / VISA / 2019 - New document supported
Czech Republic / Visa / VISA / 2022 - New document supported

Changes to current templates:

Germany / IdentificationCard / IDENTIFICATION_CARD / 2021 - MRZ lines extracted by Incode OCR
Germany / IdentificationCard / IDENTIFICATION_CARD / 2010 - MRZ lines extracted by Incode OCR
India / Passport / NATIONAL_PASSPORT / 2005 - MRZ lines extracted by Incode OCR
Brazil / FederalId / DOMESTIC_IDENTIFICATION_CARD / 2015 - Template switched to region based approach. ExpirationDate switched to IssueDate
United States of America - California / DriversLicense / DRIVERS_LICENSE / 2018 - OCR provider switched to Incode
United States of America - Pennsylvania / DriversLicense / DRIVER_LICENSE / 2022 - OCR provider switched to Incode
United States of America - Arizona / DriversLicense / DRIVERS_LICENSE / 2014 - OCR provider switched to Incode
Canada - British columbia / DriversLicense / LEARNERS_DRIVERS_LICENSE / 2022 - Engineering fix: CAN|BRITISH_COLUMBIA|DriversLicense|DRIVERS_LICENSE|2022
Canada - British Columbia / DriversLicense / DRIVERS_LICENSE / 2022 - Engineering fix: CAN|BRITISH_COLUMBIA|DriversLicense|DRIVERS_LICENSE|2022
Montenegro / IdentificationCard / IDENTIFICATION_CARD / 2020 - Specific field improvements: givenNames, lastName, documentNumber

Incode ID:

Incode ID – ISE 500 appears when Project is updated
Incode ID – The userinfo endpoint wasn't return timestamps for date properties
Incode ID – Authentication filter wasn't functional
Incode ID – Timestamp column in dashboard was showing the time of actual scan
Incode ID – Capture tips was overlapping animation on the back ID tutorial screen
Incode Workforce – Identity with expired document was not prompted to step-up on verification
Incode Workforce – Login via OIDC has been enabled
Incode Workforce – Logout after token expiration has been enabled
Incode Workforce – Sections “Allowed origins” and “Allowed form factors” have been added in the Integration tab

Update 22/08:

Incode ID - Webhook notification was not arriving after authentication failed
Incode ID - User wasn't redirected to the success screen after successfull verification on self-serve portal
Incode ID - Authentication wasn't functional for old identity IDs
Incode ID - Updating the logo in one project inadvertently changed the logos in all other projects

2024 August 08 - planned production deployment

(release notes published 2/8/24, deployment was on Demo environment 2/8/24 - version 1.18, originally planned demo env 30/7/24 and saas env originally planned 7/8/24)

Web app:

Onboarding/eKYC - Phone field has been removed from the eKYC form if phone number input module is included in the flow
Onboarding/Authentication - New query param "returnIPDeviceLocation=true?" has been added for 1to1 and 1toN

Dashboard:

Dashboard/Session - Capture type “Upload” has been added for the front/back Id capture in the Event log
Dashboard/Workflows - QR Code button has been added for each Workflow in the Actions tab
Dashboard/Workflows - New import template for workflows has been implemented by design
Dashboard/Workflows - The image link and country can be saved in the workflow template
Dashboard/Workflows - The new editing mode for creating workflows has been updated by design
Dashboard/Workflows - An “Exit” button has been added to the Workflow builder
Dashboard/Workflows - Modal with workflow QR has been added and it's invoked after pressing the Publish button
Dashboard/Session - Crosscheck name with #chars was present in the “Other” tab in the single session
Dashboard/Workflows - New workflow templates have been added to the Workflow builder
Dashboard/eKYC - The check names were not updated in the single session

Update 08/08:

Dashboard/Video Selfie - All Video selfie checks were shown as grey even if the video is loaded correctly from the iOS app
Dashboard/Rules - New rules/conditions has been added for manual upload IDs in the Rules Engine
Dashboard/Face Recognition - Failed exact match wasn't parsed correctly
Dashboard/Configuration - New scopes selector has been added in the organization configuration page

Server:

Server/Workflows - Added endpoint to validate Workflow structure
Server/Workflows - At the end of Workflow creation wizard, Workflow is saved and its state is set to Active once user presses Publish button
Server/Workflows - Expanded Workflow templates with new country and template image link properties
Server/Workflows - Crosschecks did not show only relevant options
Server/eKYC - Added error message and API request is blocked when user is not requesting country and taxId fields
Server/API - Added PoA and signed contract documents in validation archive
Server/OCR - Implemented a solution for blurring and redacting the image from the ID
Server/ID Capture - Introduced new “Device idle timeout” configuration inside ID Capture module
Server/Rules - Added new enum value for frontId and backId captureType

Update 08/08:

Server/Gov Validation - Server/Gov Validation - Two parameters have been added as optional, in order to support newer version 4.0 of government validation for Mexican citizens

ML:

PoA - Data extraction was not possible from multi-page PDF files
PoA - The address field was not correctly extracted from the Telmek document
OCR - Additional "registrationDate" and "nationality" fields have been added to the "notExtractedFields" array for the Mexican voter IDs, if the OCR extraction is missing
OCR - Implementation of the new logic of splitting names to Fathers and Mothers Surname for MEX residence document
OCR - Document number redaction wasn't possible for specific US IDs
OCR - Expiration Date crosscheck was failing for MYS Visa
OCR - The personal number from the MRZ wasn't read correctly for Paraguay passport in the single session

ID templates - added support or got fixes for:
New supported templates:

United States of America - North Carolina / DriversLicense / DRIVERS_LICENSE_UNDER21 / 2024 - New document supported
United States of America - Mississippi / DriversLicense / DRIVER_LICENSE_UNDER21 / 2024 - New document supported
Great Britain / DriversLicense / DRIVER_LICENSE / 2019 - New document supported
Brazil / FederalID / DOMESTIC_FEDERAL_IDENTIFICATION / 1967 - New document supported
Malaysia / Visa / VISA / 2022 - New document supported
United States of America - Texas / DriversLicense / PROVISIONAL_DRIVERS_LICENSE_UNDER21 / 2009 - New document supported

Changes to current templates:

Colombia / Passport / NATIONAL_PASSPORT / 2015 - Template switched to entity_segmentation approach. OCR provider switched to Incode
Colombia / Passport / NATIONAL_PASSPORT / 2018 - Template switched to entity_segmentation approach; OCR provider switched to Incode
United States of America - Mississippi / DriversLicense / DRIVER_LICENSE_UNDER21 / 2024 - Regions with exception to DoB redacted for Age assurance
United States of America - North Carolina / DriversLicense / DRIVERS_LICENSE_UNDER21 / 2024 - Regions with exception to DoB redacted for Age assurance
Peru / ResidenceDocument / RESIDENCE_PERMIT / 2021 - Template improved in general
Uruguay / IdentificationCard / IDENTIFICATION_CARD / 2000 - Template improved in general
Kenya / Passport / NATIONAL_PASSPORT / 2015 - Document classification improved
United States of America - Texas/ DriversLicense / DRIVER_LICENSE_UNDER21 / 2009 - Regions with exception to DoB redacted for Age assurance
United States of America - Texas/ IdentificationCard / IDENTIFICATION_CARD_UNDER21 / 2009 - Regions with exception to DoB redacted for Age assurance
United States of America - Texas / DRIVERSLICENSE / PROVISIONAL_DRIVERS_LICENSE_UNDER21 / 2009 - Regions with exception to DoB redacted for Age assurance

Incode ID:

Incode ID - CTA button has been updated
Incode ID - Privacy & Terms link in Footer of QR Redirect Screen has been updated
Incode ID/Mini app – “app.incode tab” has been added as the first active tab in the browser when verification is complete

Update 08/08:

Incode ID - Logo update of one project was affecting the updating of the logos of other projects
Incode ID - Notification “authentication.completed” was not arriving
Incode ID - Sessions could not be manually approved/rejected

2024 July 30 - planned production deployment

(release notes published 24/7/24, deployment was on Demo environment 24/7/24 - version 1.17, originally planned demo env 16/7/24 and saas env originally planned 24/7/24)

Web app:

Onboarding/OIDC – UI for OIDC has been updated by design
Onboarding/Video Selfie – User was able to pass Voice consent by saying the phrase before tapping on “Tap to Speak” button

Update 31/7:

Onboarding/eKYC - Autofill address option has been added for eKYC module
Onboarding/eKYC - The cursor in the Phone capture field was editable
Onboarding/Video Selfie - “I accept the terms” button wasn't functional when English or Spanish was not set as device language
Onboarding/Video Selfie - Mic permission was shown even though no sound is being recorded
Onboarding/Video Selfie - ID capture camera in VS wasn't open when openVidu was used

Dashboard:

Dashboard/Session – The correct color wasn’t present for score status badge for ID verification and ID OCR
Dashboard/Curp – Curp fields wasn’t aligned properly
Dashboard/eKYC – New “Nationality” field has been added within the eKYC section in the session
Dashboard/ID capture – New warning message has been added within the ID capture module when the “Manual upload ID capture” check is selected
Dashboard/Redirect to mobile – Expiration time in days, hours and minutes has been added in SMS section for Redirect to mobile option
Dashboard/Antifraud – Linked session in Antifraud section did not open a session in a new tab
Dashboard/Curp – New checkbox “Deceased Status Verification” has been added in the CURP validation module
Dashboard/Session – Business tab should be present in the session only if eKYB or Watchlist module is used in the flow
Dashboard/Combined consent - Asset for Combined consent module has been updated by new design
Dashboard/Workflows – Antifraud conditions wasn’t supported in the Condition Step for Workflows
Dashboard/Rules - barcodePDF417Verification check is renamed to previous label “Fake Check” in the Rules panel
Dashboard/Retake - The retake option could not be turned off because value for “Onboarding flow attempts” could not be set to 0
Dashboard/Face capture - “Liveness” check has been renamed to the “Physical Spoof” check
Dashboard/eKYC – Module image for eKYC has been updated
Dashboard/Session – Hosting app field wasn’t present in the “Other” tab in Device section
Dashboard/ID capture – “Number of image capture attempts” check wasn’t respected correct configuration
Dashboard/Session – Manual review section has been moved on the top of the session. Text box wasn’t present for all custom reasons

Server:

Server/eKYC - Fixed taxIdNationality to be hidden in API response when not requested
Server/eKYC - Fixed bug where eKYC could override IDV OCR
Server/Compliance - Added audit logs for Workflow
Server/eKYC - Updated eKYC risk levels based on customer input
Server - Created new endpoint for processing selfie frames and performing local face recognition during Voice Consent within Video Selfie
Server/Workflows - Added support for Antifraud configurations and conditions
Server/eKYB - Added max execution time of 20s for eKYB
Server/Webhooks - Improved webhooks 0Auth2 token refresh
Server - Added spoof check for selfie captures in onboarding and face login
Server - Fixed edge case of merging identities from different organizations
Server/Rules - Exposed government validation error codes as enums so that they can be used in conditions/rules
Server/Document capture - Improved when document is received via Document Capture module, all pages of the document are saved and displayed on dashboard and only first page is sent further for OCR extraction
Server/OCR - Fixed notExtractedDetails fields logic

ML:

OCR - Document number crosscheck was failed for Arg IDs (2015)
OCR – Expiration date was not read correctly for Mexican and Peruvian IDs
OCR – IssueDate was extracted from 1 digit long sample (MexVoter ID)
OCR – Expire date wasn’t extracted from the front ID for Peruvian IDs
PoA – DocumentType field wasn’t present for Izzi proof of address
OCR – Entity segmentation was failing occasionally for Mexican Voter ID
OCR – A duplicate name was present in the Full name (OCR) field
OCR/Barcode - Barcode parsing has been added for Ontario and Quebec MED IDs
OCR – Two complement characters wasn’t present in the Document number field for Bolivian ID

Update 31/7:

Deploy ID Preprocessing 1.0.16 - improvements in new version
OCR - Improvement in Address field for Mexican IDs (Note: This improvement can potentially affect a small degradation of the City field only for Voterids 2008 and 2013)

ID templates - added support or got fixes for:

Notes - new supported documents

Canada / Passport / TEMPORARY_PASSPORT / 2023 - New document supported
United States of America - Mississippi / DriversLicense / LEARNERS_PERMIT / 2024 - New document supported
Brazil / FederalID / DOMESTIC_IDENTIFICATION_CARD / 1966 - New document supported
Gambia / ResidenceDocument / RESIDENCE_PERMIT / 2023 - New document supported
Portugal / IdentificationCard / IDENTIFICATION_CARD / 2024 - New document supported
Congo / Passport / NATIONAL_PASSPORT / 2013 - New document supported
United States Of America / US_DEPARTMENT_OF_STATE / Visa / VISA_ALLAGES / 2024 / New document supported
United Kingdom - / IdentificationCard / IDENTIFICATION_CARD / 2009 - New document supported
Chile / IdentificationCard / IDENTIFICATION_CARD / 2024 - New document supported
Ghana / Passport / DOCUMENT_SUBTYPE / 2023 - New document supported
United States of America - Carolina / IdentificationCard / IDENTIFICATION_CARD_UNDER21 / 2024 - New document supported
Serbia / ResidenceDocument / RESIDENCE_PERMIT / 2011 - New document supported.
United States of America - Mississippi / DriversLicense / DRIVERS_LICENSE / 2024 - New document supported
Malaysia / DriversLicense / LEARNERS_PERMIT / 2000 - New document supported
Malaysia / Passport / NATIONAL_PASSPORT / 2008 - New document supported
Iraq / Passport / NATIONAL_PASSPORT / 2023 - New document supported
France / Passport / EMERGENCY_PASSPORT / 2023 - New Document supported
Australia - Northern territory of Australia / IdentificationCard / IDENTIFICATION_CARD / 2015 - New document supported
MEXICO - QUINTANA_ROO / DriversLicense / DRIVERS_LICENSE / 2024 - New document supported.
United States of America / IdentificationCard / TRIBAL_IDENTIFICATION_CARD / 1981 - Classification changed from USA|ALL|Other|TRIBAL_IDENTIFICATION_CARD|1981 to USA|ALL|IdentificationCard|TRIBAL_IDENTIFICATION_CARD|1981
Mexico / DriversLicense / FEDERAL_DRIVERS_LICENSE / 2019 - New document supported
Brazil - / federaliD / DOMESTIC_IDENTIFICATION_CARD / 1994 - New document supported
Montenegro / ResidenceDocument / RESIDENCE_PERMIT / 2023 - New document supported
Japan / Visa / VISA / 2001 - New Document supported.
Japan / Visa / VISA / 2000 - New document supported
Mexico - Guerrero / DriversLicense / DRIVERS_LICENSE / 1962 - New document supported
Mexico - Oaxaca / DriversLicense / DRIVERS_LICENSE / 2023 - New document supported
Mexico / Veracruz / DriverLicense / DRIVERS_LICENSE / 2017 - New document supported
United States Of America / Louisiana / IDENTIFICATION_CARD / 2013 - New document supported
Colombia / Visa / ELECTRONIC_VISA / 2023 - New Document supported
Egypt / ResidenceDocument / RESIDENCE_PERMIT / 2021 - New document supported

Notes - changes to current templates

Philippines / IdentificationCard / CITIZENCARD / 2021 - Template improved in general
Brazil / FederalId / DOMESTIC_IDENTIFICATION_CARD / 1978 - Specific field improvements: state, name, personalNumber, refNumber
United States of America / Other / TRIBAL_IDENTIFICATION_CARD / 1999 - Template improved in general
United States of America - Michigan / DriversLicense / DRIVERS_LICENSE / 2024 - Template improved in general
United States of America / Visa / VISA_ALLAGES / 2023 - Template improved in general
Australia - NEW_SOUTH_WALES / IdentificationCard / IDENTIFICATION_CARD / 2012 - Specific field improvements: name, address
Canada - Yukon / IdentificationCard / IDENTIFICATION_CARD / 2016 - Template improved in general
Venezuela / IdentificationCard / IDENTIFICATION_CARD / 2000 - Template switched to entity_segmentation approach. Specific field improvements: birthDate, lastName, givenNames
Canada / Other / INDIAN_STATUS_CERTIFICATE / 2007 - Specific field improvements: birthDate, expirationDate, issueDate
Egypt - / Passport / NATIONAL_PASSPORT / 2008 - Template improved in general
Colombia / Visa / VISA / 2017 - Template improved in general
Venezuela / Passport / NATIONAL_PASSPORT / 2007 - Template improved in general
Australia - Western Australia / DriversLicense / DRIVERS_LICENSE / 2016 - Specific field improvements: refNumber
Australia - Queensland / DriversLicense / DRIVERS_LICENSE / 2020 - Specific field improvements: address, refNumber
Australia - Tasmania / DriversLicense / PROVISIONAL_DRIVERS_LICENSE / 2015 - Specific field improvements: refNumber
The Netherlands / Passport / NATIONAL_PASSPORT / 2014 - Specific field improvements: lastName
Peru / ResidenceDocument / RESIDENCE_PERMIT / 2021 - Template switched to entity_segmentation approach with Masking (front side). idAlteration disabled on the template level
Colombia / ResidenceDocument / IMMIGRATION_CARD / 2014 - OCR provider switched to Incode
Colombia / ResidenceDocument / TEMPORARY_PROTECTION_PERMIT / 2020 - OCR provider switched to Incode
Canada - Alberta / IdentificationCard / IDENTIFICATION_CARD / 2020 R3 - Template switched to entity_segmentation approach. Fallback aproach added: Regions
Canada - Ontario / MedicalCard / MEDICAL_CARD / 2020 - Template improved in general
United States Of America / Louisiana / IdentificationCard / IDENTIFICATION_CARD / 2013 - Redact -Regions with exception to DoB redacted for Age assurance
Canada / Passport / NATIONAL_PASSPORT / 2007 - Document classification improved
United Kingdom / Passport / NATIONAL_PASSPORT / 2015 - Document classification improved
Mexico / Passport / NATIONAL_PASSPORT / 2008 - Template switched to entity_segmentation approach. OCR provider switched to Incode
Moldova / Passport / NATIONAL_PASSPORT / 2014 - Document classification improved
Burundi / Passport / NATIONAL_PASSPORT / 2018 - Document classification improved
United States of America - Mississippi / DriversLicense / LEARNERS_PERMIT / 2024 - Regions with exception to DoB redacted for Age assurance
United States of America - Mississippi / DriversLicense / DRIVERS_LICENSE / 2024 - Regions with exception to DoB redacted for Age assurance
Brazil/ Other / BIRTH_CERTIFICATE / 2009 - Template improved in general
Canada / ResidenceDocument / RESIDENCE_PERMIT / 2013 - New field added: Last name, Given name

IncodeID:

Incode ID - Age scopes has been enabled for specific organization
Incode ID - Three new age scopes have been added on Incode ID backend: AGE, AGE_OVER_21 and AGE_OVER_18
Incode ID - Three new age scopes have been added on Incode ID dashboard: AGE, AGE_OVER_21 and AGE_OVER_18
Incode ID - OTP wasn't verified from log in phone verification

Update 31/7:

Incode ID - Reshared identity was not present on Identity page
Incode ID - Webhook notification was not arriving after verified identity was deleted
Incode ID - User was stucked on “Sign up” screen
Incode ID - Redirection from URL wasn't functional

2024 July 10 - planned production deployment

(release notes published 3/7/24, deployment was on Demo environment 3/7/24 - version 1.16, originally planned for 2/7/24)

Web app:

Onboarding/eKYC - “Postal Code” has been updated to “Zip Code” in the eKYC module
Onboarding/ID capture – Back id capture wasn’t present for ID in the passport/visa capture option
Onboarding/ID capture – New modified tutorial version for ID capture module has been added when Age assurance check is enabled
Onboarding/Face capture - New modified tutorial version for face capture module has been added when Age verification (privacy focused) check is enabled

Update 18/7:

Onboarding/Combined consents – The privacy policy links in default consents have been updated

Dashboard:

Dashboard/Flows – The list of modules has been reordered for flows and workflows
Dashboard/Combined Consents – The module is now out of beta and available in Flows and Workflows
Dashboard/eKYC - “Phone Email Match” attribute has been added to the eKYC verification section in the session
Dashboard/Workflows - Supported platform icons for native were not in the “disabled” state in the Combined consents module
Dashboard/Workflows – Modules that are not provisioned were present in the workflow creation list
Dashboard/Compliance – New event “GENERAL_PROVISIONING_SETTINGS_UPDATED” has been added in Audit logs filter
Dashboard/Face capture – Age verification (privacy focused) check has been added in the Face capture module for flows/workflows
Dashboard/Flows – New option “In person or assisted onboarding” has been added when configuring flows
Dashboard/Workflows - The condition node wasn’t marked correctly when the workflow is published
Dashboard/Workflows – The rules for Antifraud have been added in the Condition step for workflows
Dashboard/Configuration – Consents tab wasn’t present in the Configuration section
Dashboard/ID capture – New “Manual upload ID capture” option has been added in the ID capture module
Dashboard/Face capture - ‘Face capture tutorial’ check wasn’t selected by default
Dashboard/Workflows – Notifications wasn’t appear for disabled modules

Update 18/7:

Dashboard/Sessions – Video selfie quality checks were not present for merged videos in the “Video” tab
Dashboard/User consent – The "Module Added" button wasn’t reset the user consent configuration
Dashboard/Face capture - ‘Face capture tutorial’ check wasn’t selected by default in face capture module
Dashboard/Workflows - The banner with the message that the condition is invalid wasn’t appear in the Condition node
Dashboard/Sessions - The ID and face recordings were occasionally not functional in the “Video” tab, the black screen was present
Dashboard/Sessions – New onboarding event “externalRiskSDKInitialized” has been added in the Event log for specific organization
Dashboard/Sessions - Video recordings can be generated from openVidu provider
Dashboard/eKYC – New section “Additional Info” has been added for eKYC module in the “Other” tab
Dashboard/Sessions – Latest sessions were not showing up in the dashboard
Dashboard/Flows - Fetching flows wasn't functional in a particular organization

Server:

Server/Crosschecks - Added maxOperandLength configuration to zip code crosscheck comparison
Server - Passing a customerId belonging to an unauthorized organization is now prohibited for the specified endpoints
Server/Custom Watchlist - Added automatic execution for Custom Watchlist module to based on the value of this check run custom WL search on process/face or not
Server/Government validation - Added backgroundExecution flag to the module "Skip Government Verification animation" configuration object
Server - Cropped face images will now be used from approved template instead of session
Server/Workflows - Added error handling to allow Workflow to finalize steps without creating identity if conditions are not met
Server/Flows - Simplified flow configuration fetching and overriding mechanism
Server - Fixed cross-tennant reads for certain endpoints
Server - Adjusted HTTP Headers to prevent caching of the HTTP responses
Server/OCR - Added new structure that is able to collect information about the OCR fields that are collected during the ID processing
Server/Workflows - Conditions based on previous modules in the Workflow tree are now returned
Server/eKYC - All reason codes are now exposed in Single-Session->eKYC tab
Server - Added new looseInterviewerCheck property to organization entity to when enabled allow org executive users to access sessions which are under same apiKey and don’t have interviewerId set
Server/Workflows - Added support for Manual Review in Workflows
Server/Antifraud - Added automatic execution for Antifraud module
Server/OIDC - Optimized queries and data model
Server/eKYC - Updated city match for Brazil
Server/Workflows - Introduced new section in rules for Antifraud
Server/Government validation - Adjusted validation data fields to fix issue with certain states

Update 18/7:

Server/CURP - Implemented fallback for CURP validation
Server - Fixed cross-tenant reads
Server/eKYB - Updated eKYB response structure to solve two edge cases
Server - Implemented new error codes and messages for gov validation module
Server/Government validation - Mapped invalid request status to NOT_ENOUGH_DATA on our end and included the error description in the govt validation response
Server/Security - Improved security in Dashboard
Server/Government validation - Added ocr field and populated with the same value as for documentNumber in the response
Server/Geolocation - Fixed geolocation errors

ML:

Id-validation-service: 2.8.0 release includes new model improvements
Real ID check was failing for Washington, DC documents
Fake ID check was missing for certain IDs
Id Alteration check was failing on various different templates
Slava v1.1 - improvements in new model for Face liveness

Update 18/7:

ID processing - Fix classification for the Mexican permanent residence card (2020)

ID templates - added support or got fixes for”

United States Of America / Other /Tribal/ IdentificationCard / 1995 / New template supported
United States Of America / Other / IDENTIFICATION CARD / 2016 / New template supported
United States Of America / Other /Tribal/ IdentificationCard / 2022 / New template supported
United States Of America / North Carolina / DRIVERS_LICENSE / 2024 / New template supported
United States Of America / North Carolina / IDENTIFICATION CARD / 2024 / New template supported
United States Of America/ Mississippi / IDENTIFICATION CARD / 2024 / New template supported
Puerto Rico / IDENTIFICATION CARD /2018/ New template supported
United States Of America / Other /Tribal/ IdentificationCard / 1986 / New template supported
United States Of America / Other /Tribal/ IdentificationCard / 1987 / New template supported
Vatican City / National Passport /2010/ New template supported
United States Of America / North Carolina / DriversLicense / 2024 / redact - All personal data except Date of Birth redacted
Jordan /NATIONAL_PASSPORT / 2008 / Improvements for field Name
Bosnia and Herzegovina / DriversLicense / DRIVERS_LICENSE / 2015 / New field added: Personal number
Spain / identificationCard / IDENTIFICATION_CARD / 2006 /Outdated postprocessing parser removed
Spain / ResidenceDocument / RESIDENCE_PERMIT / 2010 / Outdated postprocessing parser removed
France / DriversLicense / DRIVER_LICENSE / 2013 / Outdated postprocessing parser removed
Germany / DriversLicense / DRIVER_LICENSE / 2011 / Outdated postprocessing parser removed
Colombia / identificationCard / IDENTIFICATION_CARD / 2000 - Outdated postprocessing parser removed
Italy / DriversLicense / DRIVER_LICENSE / 2013 / Outdated postprocessing parser removed
Colombia / IdentificationCard / MINORS_ID / 2008 / Outdated postprocessing parser removed
France / NATIONAL_PASSPORT / 2008/ Outdated postprocessing parser removed
Germany / DriversLicense / DRIVER_LICENSE / 2013 / Outdated postprocessing parser removed
Spain / DriversLicense / DRIVER_LICENSE / 2013 / Outdated postprocessing parser removed
United Kingdom / DriversLicense / DRIVER_LICENSE / 2013 / Outdated postprocessing parser removed
United States of America - Washington / DriversLicense / DRIVERS_LICENSE / 2018 / Improvements for refNumber, classes
Kenya / IdentificationCard / IDENTIFICATION CARD / 2011 / Template improved in general
Australia / Queensland / DriversLicense / DRIVERS_LICENSE / 2020 / Specific field improvements Reference number
Croatia / IdentificationCard / IDENTIFICATION_CARD / 2015 / Specific field improvements address, nationality
United States of America - Maryland / DriversLicense / DRIVERS LICENSE / 2016 / OCR provider switched to Incode
Pakistan / Passport / NATIONAL_PASSPORT / 2017 - Specific field improvements: givenNames, lastName
Ecuador / IdentificationCard / IDENTIFICATION_CARD / 2011 / Template improved in general
Australia / Victoria / DriversLicense / PROVISIONAL_DRIVERS_LICENSE / 2014 / Given name switched to Last name. Last name switched to Given name.
United States of America / North Carolina / IdentificationCard / 2024/ redact - All personal data except Date of Birth redacted
Bolivia / IdentificationCard / IDENTIFICATION_CARD / 2002 / Specific field improvements: documentNumber
United States of America / DriversLicense / FOREIGN_DRIVERS_LICENSE / 2022 / New template supported
Interpol / Passport / PASSPORT / 2013 / New document supported
Interpol / IdentificatonCard / IDENTIFICATON_CARD / 2014 / New document supported
United States of America / Mississippi / IdentificationCard / IDENTIFICATION_CARD / 2024 / r1 - All personal data except Date of Birth redacted (Age Assurance)

Incode ID:

Incode ID – Integration of incode ID to new backend
Incode ID – Webhook configuration has been moved from Flow configuration to Integration
Incode ID – Flow configuration has been refactored

Update 18/7:

Incode ID - Fixes related for backend separation

2024 June 26 - planned production deployment

(release notes published 19/6/24, deployment was on Demo environment 19/6/24 - version 1.15, originally planned for 18/6/24)

Web app:

Onboarding/Conference - User wasn't present in the correct conference queue

Update 27/6:

Onboarding/ID capture - Autocapture stops working after the second attempt on specific devices
Onboarding/Face capture – Zoom wasn’t worked on specific iOS devices

Dashboard:

Dashboard/Sessions - The name/phone number should appear in the Sessions tab if filled in within the eKYC module
Dashboard/Session – Placeholder in Gov validation tab has been updated by new design
Dashboard/Provisioning – Government verification module name has been updated
Dashboard/Session - Quality checks for merged recordings are added to the session in the video tab
Dashboard/Modules – New “auto execute” check has been added in the Antifraud and Custom watchlist module
Dashboard/Session – Combined consents module in the “Other” tab has been updated
Dashboard/Provisioning - Updated module configuration with three options: Editable/Hidden/Disabled
Dashboard/Provisioning - Routes were not accessible if the corresponding feature was enabled in the general provisions
Dashboard/Configuration - Checkbox wasn’t visible in the consent creator screen
Dashboard - Configuration utils has been refactored
Dashboard/Rules - ekyc - New dropdown values has been added for“MATCH STATUS” and “LEVEL” operators
Dashboard/Rules – eKYC rules has been updated with dropdown option for values
Dashboard/ Provisioning – Flow option should be displayed in the filter only when it’s provisioned
Dashboard/ Provisioning - Option to provision flows has been added
Dashboard/ Users - New custom permission to view compliance tab has been enabled for Executive user with custom permission for Compliance
Dashboard/Filters - New filters “Document Front Subtype” and “Document Back Subtype” have been in the Sessions tab
Dashboard/Session – Events for the Forms module have been added in the Event log
Dashboard/Session – Events for the merged recordings have been added in the Event log
Dashboard/Modules - Support for provisioned configuration for “Manual upload ID capture” check in the Id capture module has been added
Dashboard /OIDC - Okta email wasn’t appear in session for the custom fields

Update 27/6:

Dashboard – Info about the latest release version has been added on the dashboard
Dashboard/Flows - User info in the change log for flows wasn’t present
Dashboard/Sessions – Filter search “Onboarding” wasn’t present in the list
Dashboard/Video Selfie - The closed eye check in the Liveness detection tab was overridden by the VS closed eye & liveness checks

Server:

Server - Added new parameter for flow-indexes to enable test features on organization creation
Server/Crosschecks - Added maxOperandLength configuration to zip code crosscheck comparison
Server/Security - Passing a customerId belonging to an unauthorized organization is now prohibited for the specified endpoints
Server/Custom Watchlist - Added automatic execution for Custom Watchlist module on process/face
Server/Provisioning - Added face match threshold for Government Validation
Server/Government validation - Added backgroundExecution flag to the module "Skip Government Verification animation" configuration object
Server - Cropped face images will now be used from approved template instead of session
Server/Workflows - Added error handling to allow Workflow to finalize steps without creating identity if conditions are not met
Server/Flows - Simplified flow configuration fetching and overriding mechanism
Server - Fixed cross-tennant reads for certain endpoints
Server - Adjusted HTTP Headers to prevent caching of the HTTP responses
Server/OCR - Added new structure that is able to collect information about the OCR fields that are collected during the ID processing
Server/Workflows - Conditions based on previous modules in the Workflow tree are now returned
Server/eKYC - All reason codes are now exposed in Single-Session->eKYC tab
Server - Added new looseInterviewerCheck property to organization entity, when enabled allow org executive users to access sessions which are under same apiKey and don’t have interviewerId set
Server/Workflows - Added support for Manual Review in Workflows
Server/Antifraud - Added automatic execution for Antifraud module
Server/OIDC - Optimized queries and data model
Server/Session -The document_number_checkDigit test has been removed from ID specific tests for El Salvador IDs
Server - CURP Scraping optimization
Server/Api - Within every request we can generate x-trace-id response header

Update 27/6:

Server - Integrated shortener url service for sending sms
Server/OIDC - Improved error handling in case of invalid format
Server/CSV – faceMask field has been removed from CSV file

ML:

OCR - State field wasn’t consistent for certain IDs
Deploy digital detection check v5.0 – improvements in new model
OCR – New alpha3 nationality field has been added for several Argentinian IDs

Update 27/6:

OCR – The digit values from the issueDate field were missing in some cases

ID templates - added support or got fixes for:

American Samoa / DriversLicense / PROVISIONAL_DRIVERS_LICENSE_UNDER21 / 2021 - New template supported
Mexico / Nuevo Leon / DriverLicense / DRIVER_LICENSE / 2009 / New template supported
MEXICO - GUERRERO / DriversLicense / DRIVER_LICENSE / 1973 - New template supported
French Polynesia / DriversLicense / DRIVER_LICENSE / 2020 - New template supported
United States Of America / Mariana Islands / Other / DRIVERS_LICENSE / 2023 / New template supported
Colombia / ResidenceDocument / IMMIGRATION_CARD / 2015 - new template supported
Thailand / Passport / EMERGENCY_PASSPORT / 2023 - New template supported
Iceland / DriversLicense / DRIVERS_LICENSE / 1997 - new template supported
United States Of America / Other / IDENTIFICATION CARD / 2021 / Document reenrolled from USA|NEW_YORK|IdentificationCard|IDENTIFICATION_CARD|2021 to USA|NEW_YORK|Other|IDENTIFICATION_CARD|2021 to avoid barcode reading (CS request)
Canada - Ontario / IdentificationCard / IDENTIFICATION_CARD / 2011 – Segmentation
Canada - Manitoba / IdentificationCard / IDENTIFICATION_CARD / 2018 - Segmentation model
Canada - Nova Scotia / DriversLicense / DRIVERS_LICENSE / 2010 - template improved
Canada - Yukon / DriversLicense / DRIVERS_LICENSE / 2010 - template improved through Segmentation model
Canada / Newfoundland / IdentificationCard / IDENTIFICATION_CARD / 2017 / R1 - Template switched to segmentation apporach, regions stage added as fallback
Canada / Nova Scotia / Identification Card / 2017 - Template switched to segmentation approach + masking , regions stage added as fallback
Mexico - GUERRERO / DriversLicense / DRIVERS_LICENSE / 1963 - Filters in template improved to improve reading of the fields
United States Of America / Colorado / DriverLicense / LEARNERS_PERMIT / 2014 - Template revised, filters adjusted for name adresss field
Venezuela / IdentificationCard / IDENTIFICATION_CARD / 2000 - onlyFront enabled and Paper ID liveness enabled on template level
United States of America - NORTH_CAROLINA / DriversLicense / LEARNERS_PERMIT / 2015 - All fields except DoB redacted
United States Of America / North Carolina / DriverLicense / DRIVER_LICENSEU21/ 2015 / Redact - All personal information except Date of Birth redacted
United States of America - North Carolina / IdentificationCard / IDENTIFICATION_CARD_UNDER21 / 2014 - redacted regions
United States Of America / North Carolina / Identification Card / IDENTIFICATION_CARD_UNDER21 / 2015 - redact - All personal data except Date of Birth redacted
United States of America - NORTH_CAROLINA / DriversLicense / DRIVERS_LICENSE / 2008 - All fields except DoB redacted
United States of America - North Carolina / DriversLicense / DRIVER_LICENSE_UNDER21 / 2016 - redacted regions
United States of America - NORTH_CAROLINA / IdentificationCard / IDENTIFICATION_CARD / 2008 - All fields except DoB redacted
United States Of America / North Carolina / DriversLicense / LEARNER_PERMITU21/ 2015 - redact - All personal data except Date of Birth redacted
United States of America - North Carolina / DriversLicense / DRIVERS_LICENSE / 2015 - Regions with exception to DoB redacted for Age Assurance
United States of America - North Carolina / IdentificationCard / IDENTIFICATION_CARD / 2015 - Regions redacted with exception to DoB for Age Assurance
United States of America - North Carolina / DriversLicense / PROVISIONAL_DRIVERS_LICENSE / 2015 - Fields with exception to DoB redacted for Age Assurance
The Philippines / IdentificationCard / EPHIL_CARD / 2023 - General template improvements
United States Of America / Virginia / DriversLicense / LEARNERS_PERMIT / 2018 - Redact - All personal data except Date of Birth Redacted
United States of America - Mississippi / DriversLicense / DRIVERS_LICENSE / 2016 - Regions with exception to DoB redacted for Age assurance
United States of America - Mississippi / IdentificationCard / IDENTIFICATION_CARD / 2016 - Regions with exception to DoB redacted for Age Assurance
United States Of America / IdentificationCard / IDENTIFICATION_CARD / 2018 - Redact - All data except Date Of Birth redacted
United States of America - Mississippi / DriversLicense / DRIVER_LICENSE_UNDER21 / 2016 - Regions redacted with exception to DoB for Age assurance
United States of America - Mississippi / IdentificationCard / IDENTIFICATION_CARD_UNDER21 / 2016 - Regions with exception to DoB redacted for Age assurance
United States of America - Mississippi / DriversLicense / DRIVERS_LICENSE / 2001 - Regions with exception to DoB redacted for Age Assurance
United States of America - Mississippi / DriversLicense / LEARNERS_PERMIT_UNDER21 / 2016 - Regions with exception to DoB redacted for Age Assurance
United States of America - Mississippi / DriversLicense / LEARNERS_PERMIT / 2016 - Regions with exception to DoB redacted for Age assurance
United States of America - VIRGINIA / DriversLicense / LEARNERS_PERMIT / 2023 - All fields except DoB redacted.
United States Of America / Virginia / DriversLicense / DRIVERS_LICENSE / 2023 - Redact - All personal data except Date of Birth redacted
United States of America - Mississippi / IdentificationCard / IDENTIFICATION_CARD / 2001 - Regions with exception to DoB redacted for Age Assurance
United States of America - VIRGINIA / IdentificationCard / IDENTIFICATION_CARD_UNDER21 / 2023 - All fields except DoB redacted
United States of America - Virginia / IdentificationCard / IDENTIFICATION_CARD_UNDER21 / 2018 - Redacted regions
United States of America - Mississippi / IdentificationCard / IDENTIFICATION_CARD_UNDER21 / 2001 - Regions with exception to DoB redacted for Age Assurance
United States of America - VIRGINIA / DriversLicense / DRIVER_LICENSE_UNDER21 / 2023 - All fields except DoB redacted.
United States of America - Virginia / DriversLicense / DRIVERS_LICENSE / 2018 - Redacted regions
United States Of America / Virginia / DriversLicense / LEARNERS_PERMIT_U21 / 2018 - Redact - All personal data except Date of Birth Redacted
United States of America - VIRGINIA / DriversLicense / LEARNERS_PERMIT_UNDER21 / 2023 - All fields except DoB redacted
United States of America - Mississippi / DriversLicense / DRIVER_LICENSE_UNDER21 / 2001 - Redacted regions with exception to DoB for Age assurance
United States of America - Virginia / IdentificationCard / IDENTIFICATION_CARD / 2023 - Redacted regions
United States of America - Mississippi / DriversLicense / LEARNERS_PERMIT_UNDER_21 / 2001 - Regions with exception to DoB redacted for Age Assurance
United States od America - Virginia / DriversLicense / DRIVER_LICENSE_UNDER21 / 2018 - Redacted regions
United States of America - Arkansas / IdentificationCard / IDENTIFICATION_CARD / 2006 - Redacted regions
United States of America - Texas / DriversLicense / DRIVERS_LICENSE / 2020 - Redacted regions
United States of America - Texas / dentificationCard / IDENTIFICATION_CARD / 2020 - Redacted regions
United States of America - Texas / DriversLicense / DRIVERS_LICENSE / 2009 – Redact
United States od America - Texas / IdentificationCard / IDENTIFICATION_CARD_UNDER21 / 2020 - Redacted regions
United States of America - Arkansas / IdentificationCard / IDENTIFICATION_CARD_UNDER21 / 2020 - Redacted regions
United States of America - Arkansas / DriversLicense / DRIVERS_LICENSE_UNDER21 / 2011 - Redacted regions
United States od America - Arkansas / IdentificationCard / IDENTIFICATION_CARD / 2011 - Redacted regions
United States of America - Texas / IdentificationCard / IDENTIFICATION_CARD / 2009 - All fields except DoB redacted
United States Of America / Texas / DriversLicense / PROVISIONAL_DROCERS_LICENSEU21 / 2020 - Redact - All data except Date Of Birth redacted
United States of America - Texas / DriversLicense / DRIVER_LICENSE_UNDER21 / 2020 - All fields except DoB redacted
United States Of America / Texas / DriversLicense / LEARNERS_PERMIT/ 2020 - Redact - All data except Date Of Birth redacted
United States of America - Texas / DriversLicense / LEARNERS_PERMIT_UNDER21 / 2020 - All fields except DoB redacted
United States Of America / Texas / DriversLicense / LIMITED_TERM_DROCERS_LICENSE / 2020 - Redact - All data except Date Of Birth redacted
United States Of America / Texas / DriversLicense / DRIVERS_LICENSE / 2002 - Redact - All data except Date Of Birth redacted
United States of America / Arkansas / DriversLicense / DRIVERS_LICENSE / 2018 - Regions with exception to DoB redacted for Age Assurance
United States of America / Arkansas / IdentificationCard / IDENTIFICATION_CARD / 2018 - Regions with exception to DoB redacted for Age Assurance
United States Of America / Texas / IdentificationCard / IdentificationCard / 2002 - Redact - All data except Date Of Birth redacted
United States of America / Arkansas / DriversLicense / DRIVERS_LICENSE / 2011 - Regions with exception to DoB redacted for Age Assurance
United States of America / Arkansas / DriversLicense / DRIVERS_LICENSE_UNDER21 / 2018 - Regions with exception to DoB redacted for Age Assurance
United States of America / Arkansas / IdentificationCard / IDENTIFICATION_CARD_UNDER21 / 2015 - Regions with exception to DoB redacted for Age Assurance
CANADA - NEW_BRUNSWICK / IdentificationCard / IDENTIFICATION_CARD / 2021 - Template switched to segmentation + masking
Canada - Quebec / MedicalCard / MEDICAL_CARD / 2018 - Gender field is improved
Canada / Alberta / DriverLicense / DRIVERS_LICENSE / 2018 - Filters adjusted (name , last name): Document and reference number filed now have dashes present)
Canada - British Columbia / IdentificationCard / IDENTIFICATION_CARD / 2020 - Alteration check disabled because of stickers over address and to align with similar Canadian IDs. Also filters improved
United States of America - Alabama / DriversLicense / DRIVERS_LICENSE / 2010 - Inhouse ocr was inserted into the config
United States of America - Ohio / IdentificationCard / IDENTIFICATION_CARD / 2018 - Switched from Google to Inhouse OCR
United States of America - New Jersey / DriversLicense / DRIVERS_LICENSE / 2011 - Template switched to Incode OCR
United States of America - Ohio / DriversLicense / DRIVER_LICENSE / 2018 - Switched from Google to Inhouse OCR
United States of America - Tennessee / IdentificationCard / IDENTIFICATION_CARD / 2016 - Template switched to Incode OCR
United States of America - Louisiana / IdentificationCard / IDENTIFICATION_CARD / 2015 / revision 3 - Inhouse ocr was inserted into the config
Ecuador / Passport / NATIONAL_PASSPORT / 2020 - Anchor and general template improvements
United States of America - New York / IdentificationCard / IDENTIFICATION_CARD / 2022 - Switched from Google to Inhouse OCR
United States Of America / Georgia / DriverLicense / DRIVERS_LICENSE / 2012 - Inhouse OCR- OCR provider switched to INCODE
Canada / Quebec / MedicalCard / MEDICAL_CARD / 2010 - Template slightly revised, gender and exp. date filed resized , some variation of possible unwanted text filtered out
El Salvador / IdentificationCard / IDENTIFICATION_CARD / 2022 - Removed Document number check digits calculation
Greece / Passport / NATIONAL_PASSPORT / 2024 - More samples added and template improved in general
Canada / Nova Scotia / DriverLicense / DRIVERS_LICENSE_UNDER21 / 2010 / New template supported
Brazil / FederalID / MILITAR_SERVICE_CARD / 2010 - Template improved in general
Vatican / Passport / NATIONAL_PASSPORT / 2013 - New document supported
Northern Cyprus / Passport / NATIONAL_PASSPORT / 2021 - New Document supported
United States Of America / North Carolina / DriversLicense / LEARNERS_PERIMIT_UNDER21 / 2016 / New document supported
Anguilla / DriversLicense / DRIVERS_LICENSE / 2021 - New document supported
Singapore / TravelDocument / LONG_TURN_VISIT_PASS - New Document supported. onlyFront enabled on template level
Kenia / ResidenceDocument / RESIDENCE_PERMIT / 2021 - New document supported
Mexico - GUERRERO / DriversLicense/ DRIVERS_LICENSE/ 1975 - New document supported
United States Of America / North Carolina / DriversLicense / LEARNERS_PERIMIT_UNDER21 / 2016 - Redact - Regions with exception to DoB redacted for Age assurance

Incode ID:

No tasks in this release cycle

2024 June 12 - planned production deployment

(release notes published 5/6/24, deployment was on Demo environment 5/6/24, originally planned for 4/6/24)

Web app:

Onboarding/Forms – The code for Mexico wasn’t searchable in the flow for Forms module
Onboarding/Face capture - Closed eyes check should be present during Selfie capture
Onboarding/ID capture – The previous failed capture attempt was appearing in the image preview

Dashboard:

Dashboard/Session - The use of the inner image zoom wasn't worked
Dashboard/Combined consents - In consent checkboxes should be only support MD type of link
Dashboard/Session – Phone number and email data have been added in the “Other” tab when these modules are in the flow
Dashboard/Forms - Single session view in the module has been updated by new design
Dashboard/Flow – New ‘Store video of ID and face capture in session’ option has been added in the “Create new flow” screen
Dashboard/Face Capture – Face capture thresholds buttons wasn’t aligned
Dashboard - Three dots dropdown menu wasn’t visible when the user has a long name
Dashboard/Provisioning – Error notification has been added when wrong configuration is saved in the module
Dashboard/Provisioning - Toggle should be in active/enabled state if any of modules are enabled
Dashboard/Session - Order of information for Precise location has been changed and updated in the “Other” tab
Dashboard/CMS - Executive with CMS should be able to assign and resolve cases
Dashboard/CMS - Open Case button should be present only for specific admin role
Dashboard/CMS – The UI wasn’t adapted for the long names
Dashboard/Provisioning - The function of locking and unlocking modules for creating flows has been added
Dashboard/Session – “State” in the address wasn’t appear for the eKYC module in the single session
Dashboard/Compliance - After the user is deleted, the event name in the audit logs should not be “user updated”

Update 12/06:

Dashboard/Gov validation – Personal Id field wasn’t present in gov validation tab
Dashboard/Flows – Functional flow url should be present for flows

Server:

Server/Session - Aligned checks in Single-Session->ID Verification that are displayed for default flow
Server - Implemented storage of zoomed frames for enhanced analytics.
Server - Implemented storage of OCR confidence values even when the OCR module is not included in Flow/Workflow
Server - Updated omni/start call to accept URLs without http(s) inside "redirectionUrl" field, if validation fails then https:// will be prepended to the redirectionUrl from the omni/start request
Server/CMS - Created omni/cms REST API with new endpoints
Server - Exposed rules for Second ID
Server - Refactored webcam in JS

Update 12/06:

Server/Webhooks - Webhook notification were not been sent
Server/Gov validation - Support gov validation with request body instead of data being obtained from id
Server/OIDC - The client configuration in the Authorization tab could not be saved
Server/OCR – Correct issue date should be present for Jordanian passports
Server/OCR – Additional comma symbol should not be present within OCR
Server/OCR - Numeric characters should be present in the MRZ field for the Russian passports

ML:

Wrong number of digits in issueYear and extra symbol in address for mex voter IDs were issues

ID templates - added support or got fixes for:

United States of America - Louisiana / DriversLicense / DRIVERS_LICENSE / 2001 - New ID supported
Mexico / DriversLicense / FEDERAL_DRIVERS_LICENSE / 2012 - New ID supported
Mexico - ZACATECAS / DriversLicense / DRIVERS_LICENSE / 2015 - New template supported.
United States Of America / ILLINOIS / IdentificationCard / IDENTIFICATION_CARD_UNDER21 / 2007 / New Template Supported
Mexico - Guerrero / DriversLicense / DRIVERS_LICENSE / 2023 - new template supported
Tonga / IdentificationCard / IDENTIFICATION_CARD / 2015 - New ID supported
Mauritania / IdentificationCard / IDENTIFICATION_CARD / 2015 - New template supported
Hungary / Identification Card / IDENTIFICATION_CARD / 2022 / New template supported
Peru / IdentificationCard / REFUGEE_IDENTIFICATION_CARD / 2019 - New template supported
Ireland / VoterIdentification / VOTER_IDENTIFICATION_CARD / 2020 - new template supported
Saint-Martin / DriversLicense / DRIVERS_LICENSE / 2019 - new template supported
Cuba / Passport / NATIONAL_PASSPORT / 2013 - New template supported
Fiji / ALL / VoterIdentification /VOTER_IDENTIFICATION_CARD / 2010 - New template supported
United States of America - Louisiana / DriversLicense / DRIVERS_LICENSE / 2013 - Regions with exception to DoB redacted for Age Assurance
United States of America - Louisiana / IdentificationCard / IDENTIFICATION_CARD / 2015 - All regions except Date of Birth are redacted
United States of America - Louisiana / IdentificationCard / IDENTIFICATION_CARD_UNDER21 / 2015 - All regions except Date of Birth are redacted
United States of America - Louisiana / DriverLicense / LEARNER _PERMIT / 2015 - All regions except Date of Birth are redacted
United States of America - Louisiana / DriversLicense / DRIVERS_LICENSE / 2015 - All regions except Date of Birth are redacted
Canada / DriversLicense / DRIVER_LICENSE / 2015 - Switched to Incode OCR
Canada - NEW BRUNSWICK / DriversLicense / DRIVERS_LICENSE/ 2017 - (Incode OCR) - Incode OCR is added into config file,masking removed
United States of America - Louisiana / DriversLicense / LEARNER_PERMIT_UNDER21 / 2015 - All regions except Date of Birth are redacted
United States of America - Louisiana / DriversLicense / DRIVER_LICENSE_UNDER21 / 2015 - All regions except Date of Birth are redacted
Canada - NEWFOUNDLAND / DriversLicense / DRIVERS_LICENSE/ 2018 - Incode OCR is added into config file
United Kingdom / Residence Permit / 2021 - Front side and back side switched to embeddings approach(with regions as backup) for better OCR extraction, mrz lines on back extracted via regions only for better results
India / TaxIdentification / TAX_DEPARTMENT / 2019 - Template adjusted to improve name filed reading
Mexico - Tabasco / DriversLicense / DRIVERS_LICENSE / 2021 - Template is improved
Brazil / ALL / DriversLicense / 2018 - Back side template switched from segmentation to regions approach, address filed on back removed, on front side regions template some modifications to filters (issue authority) made to improve OCR extraction
United States Of America / California / DriverLicense / DRIVER_LICENSE._UNDER 21 / 2018 - Added additional filters to improve OCR extraction, anchors updated
United States of America - Montana / DriversLicense / DRIVERS_LICENSE / 2016 - All regions except Date of Birth are redacted
United States of America - Montana / IdentificationCard / IDENTIFICATION_CARD / 2016 - redacted regions are added
United States of America - Montana / IdentificationCard / IDENTIFICATION_CARD_UNDER21 / 2008 - All regions except Date of Birth are redacted
United States of America - Montana / DriversLicense / DRIVERS_LICENSE_UNDER21 / 2016 - redacted regions are added
United States Of America / MONTANA / IdentificationCard / IDENTIFICATIONCARD UNDER21 / 2016 - Redact - Redacted all data except Date of Birth REDACT_AGE_ASSURANCE_STAGE added to config file
United States Of America / MONTANA / DriversLicense / DRIVERS_LICENSE / 2016 - Redact - Redacted all data except Date of Birth. REDACT_AGE_ASSURANCE_STAGE added to config file
United States of America - Montana / IdentificationCard / IDENTIFICATION_CARD / 2008 - Regions with exception to DoB redacted for Age Assurance purpose
Israel / DriversLicense / DRIVER_LICENSE / 2018 - Regions for all dates, personal and document number has been added
Mexico / VoterIdentification / VOTER_IDENTIFICATION_CARD / 2019 - Filter implemented to removed '⑆' symbol from Address filed
United States of America - Louisiana / DriversLicense / DRIVERS_LICENSE / 2001 - OCR fields with exception to DoB redacted for Age Assurance project
The Philippines / DriversLicense / DRIVERS_LICENSE / 2023 - NEW ID supported
Brazil / ALL / FederalID/ / POLICE IDENTIFICATION_CARD / 2004 / New template supported
The Philippines / DriversLicense / DRIVER_LICENSE / 2017 - Classification and OCR results improved
Peru / Passport / NATIONAL_PASSPORT / 2014 - Paper ID Liveness turned on on Template level
Jamaica / Passport / NATIONAL_PASSPORT / 2013 - Paper ID Liveness turned on on Template level
Brazil / Passport / NATIONAL_PASSPORT / 2018 - Paper ID Liveness turned on on Template level
Brazil / Passport / NATIONAL_PASSPORT / 2010 - Paper ID Liveness turned on on Template level
Haiti / Passport / NATIONAL_PASSPORT / 2014 - Paper ID Liveness turned on on Template level
Dominican Republic/ Passport / NATIONAL_PASSPORT / 2014 - Paper ID Liveness turned on on Template level
Uruguay / Passport / NATIONAL_PASSPORT / 2014 - Paper ID Liveness turned on on Template level
Madagascar / IdentificationCard / IDENTIFICATION_CARD / 2016 - Reading of DoB field has been improved
United States of America / Other / IDENTIFICATION_CARD / 1972 - new template supported
Philippines / MedicalCard / MEDICAL_CARD / 2010 - Tamper check is disabled
Phillipines / Medical Card / MEDICAL CARD / 2009 - Tamper check disabled at config level
Mexico - Guerrero / DriversLicense / DRIVERS_LICENSE / 1951 - New template supported
Trinidad and Tobago / DriversLicense / DRIVERS_LICENSE / 2006 - new template supported
Federated States of Micronesia / DriversLicense / DRIVERS_LICENSE / 2019 - new template supported
Saint Lucia / DriversLicense / DRIVERS_LICENSE / 2013 - New template supported
Belize / DriverLicense / DRIVER_LICENSE / 2022 / New template supported
Mexico - Quintana Roo / DriversLicense / DRIVERS_LICENSE / 2004 - New ID supported
United States Of America / Other / TRIBAL_IDENTIFICaTION_CARD / 1993 / New template supported
Mauritania / IdentificationCard / IDENTIFICATION_CARD / 2020 - new template supported
Kenya / IdentificationCard / IDENTIFICATION_CARD / 2023 - new template supported
United States of America - California / DriversLicense / DRIVERS_LICENSE / 2018 - Anchors and reading for name and address field improved

Update 12/06:

Paper ID Liveness is enabled at the template level for several documents

Incode ID:

Note: No tasks in this release cycle

Update 12/06:

Incode ID - The copy link should return the proper verification URL
Incode ID - City and state should be received when using /omni/userinfo endpoint

2024 May 29 - planned production deployment

(release notes published 24/5/24, deployment was on Demo environment 24/5/24, originally planned for 22/5/24)

Web app:

Onboarding/eKYC – Phone validation wasn’t functional within ekyc module
Onboarding/Combined consents – New field “optional” instead of mandatory field should be present in the combined consents module
Onboarding/Face capture - User wasn't able to capture a selfie after the first capture failed on specific devices
Onboarding/Face capture - Face detection for phones without zoom feature has been improved

Update 30/5/24:

Onboarding/ID capture – User wasn’t able to pass back id capture because of blurry image after 1st failed attempt
Onboarding/Flow – Flow URL wasn’t functional for specific flows

Dashboard:

Dashboard/Face match – Check face exif for software modification checkbox wasn’t present in the face match module
Dashboard/Session - Capture attempts wasn’t present for second id in the id verification tab
Dashboard/Provisioning – New government verification – provisioning module has been added
Dashboard/Configuration – Make optional flag for every checkbox wasn’t present in the consents section
Dashboard/Cross Checks - New “exact” match option has been added for cross checks.
Dashboard - Last release timestamp information has been added and visible in three dots menu under logout
Dashboard/Session – New “business” tab has been added in the session
Dashboard/OIDC - Two new fields “oktaIssueUrl” and “oktaApiToken” have been added to Client Configuration window

Server:

Server/OIDC - Added crud for new Okta issue url and okta api token okta fields for client registration
Server - Added functionality to return verification details to okta
Server/OCR - Consolidated pdf417 checks into one under id quality tests
Server/OCR - Introduced new threshold for document number crosscheck for colombian ids
Server/Configuration - Replaced “make mandatory” check with “make optional” check in configuration->consents
Server/eKYC - Fixed ekyc in frontend not handling dob error
Server/Antifraud - Added option to ignore sessions with the same externalId
Server/OCR - Fixed country ARE residence card wrong document side detection
Server/OCR - Implemented country code cross-checking to support both alpha-2 and alpha-3 formats
Server/OCR - Fixed document number valid bug for colombian ids
Server/Okta – Information from OKTA should be used for support and troubleshooting
Server/Antifraud - The logic of changes by thresholds has been improved

Update 28/05/24:

Server - enabled paper id liveness for particular templates - passport

ML:

Fake Id check was missing for some document templates
New real ID check has been added

ID templates - added support or got fixes for:

Papua New Guinea / IdentificationCard / IDENTIFICATION_CARD / 2015 - New ID supported
Ghana / ALL / TravelDocument / CONSULAR_CARD / 2023 / New template supported
United States of America - Texas / DriversLicense / LIMITED_TERM_DRIVERS_LICENSE / 2020 - new template supported
United States of America - US_DEPARTMENT_OF_DEFENSE/ Military / IDENTIFICATION_CARD_ALLAGES / 2021 - Front config file made so we can recognized this type of document and reject it.
Finland / Passport / NATIONAL_PASSPORT / 2006 - Configs have been created in order to reject sessions since this document has expired
Brazil / Passport / NATIONAL_PASSPORT / 2023 - New Passport supported
American Samoa / DriversLicense / DRIVERS_LICENSE / 2023 - New template supported
United States Of America / New Jersey / DriversLicense / DRIVERS_LICENSE / 2011 - Filters added to document number and reference number filed (annotation and labelling tool)
United States Of America / Florida / DriversLicense / TEMPORARY_DRIVERS_LICENSE / 2017 - Added filter on Document Number field to improve OCR extraction
Canada / Other / INDIDAN_STATUS_CERTIFICATE 2007 / Merge - CAN|ALL|Other|INDIAN_STATUS_CERTIFICATE|2008 was merged with this template. Template updated to accommodate both document versions
Chile / Passport / NATIONAL_PASSPORT / 2013 - Nationality field is improved
Myanmar / Passport / NATIONAL_PASSPORT / 2023 - New template supported
Norway / DriversLicense / DRIVERS_LICENSE / 2023 - New template supported
Mexico / VoterIdentification / VOTER_IDENTIFICATION_CARD / 2019 - IssuedAt fixes. IssuedAt is no longer present in notExtractedField
Mexico / VoterIdentification / VOTER_IDENTIFICATION_CARD / 2014 - IssuedAt fixes. IssuedAt is no longer present in notExtractedField
Mexico / VoterIdentification / VOTER_IDENTIFICATION_CARD / 2013 - IssuedAt fixes. IssuedAt is no longer present in notExtractedField.
Mexico / VoterIdentification / VOTER_IDENTIFICATION_CARD / 2008 - IssuedAt fixes. IssuedAt is no longer present in notExtractedField
Philippines / IdentificationCard / UMID_CARD / 2002 - Document number changed to reference number.
Cyprus/ Passport / NATIONAL_PASSPORT / 2010 - Paper liveness has been enabled.

Incode ID:

Incode ID – “State” field should be present in webhook response

2024 May 21 - planned production deployment

(release notes published 15/5/24, deployment was on Demo environment 15/5/24, originally planned for 14/5/24)

Web app:

Onboarding/User consent - Text in the module has been updated by new design
Onboarding/eKYC – ekyc “surname” label has been changed to the “last name” label for us ekyc
Onboarding/eKYC – State field is searchable and scrollable for us ekyc
Onboarding - Focus should be visible on every screen for WCAG 2.1 level AA accessibility standards
Onboarding/ID capture - “Need help” element should be selectable for WCAG 2.1 level AA accessibility standards
Onboarding/Video Selfie - When passport is captured in id capture, back id should not be expected in video selfie
Onboarding/User consent – “Continue” button should be functional for low-end android devices
Onboarding/Video Selfie - Tutorial steps should reflect correct configuration

Dashboard:

Dashboard/Rules - eKYC section is searchable and scrollable with all the rules related to eKYC in the Rules Engine
Dashboard/Redirection from desktop to mobile_QR scan – Minor typo has been corrected on the QR scan screen
Dashboard/Sessions - Session action buttons have been moved to the left
Dashboard/Provisioning – New filters “government_verification_providers_updated” and “general_provisioning_settings_updated” have been added in Compliance tab
Dashboard/ID capture – Tooltip for age assurance checkbox has been added
Dashboard/ID capture – If Age assurance is checked, Only Front should be automatically selected
Dashboard/Modules – New Combined consents module has beed added
Dashboard/Configuration – New consents tab has been added in the configuration section
Dashboard/Session - Data from geolocation module should be present in the location section in “other” tab

Server:

Server/eKYB - Exposed all the NOMES within SOCIOS in our Incode API response to see the full list of UBOs for Brazil
Server/CSV - Exposed applied rules in the CSV export with new columns
Server/Antifraud - Added support in antifraud endpoint for tracking history of changes
Server/Global Watchlist - Added a new watchlist endpoint for business
Server/eKYC - Added a new endpoint for fetching input data
Server/Compliance - Add new events into security audit table when changing configuration in Provisioning
Server/Provisioning - Added “Become Digital” as a Government Validation Provider for country Colombia
Server/eKYB - Enabled UBOs for all countries and switched all data comparisons from first API call to second API call
Server - Cleaned CustomerService & CustomerRepository by removing unused methods
Server/Phone number input - Upgraded phone format to support latest version
Server - Added fraudRisk execution condition
Server/Compliance - Implemented hard limitation for CSV export to 10 000 rows that can be exported for executive events
Server/User consent - Added endpoint to fetch user consent data in single-session
Server/CMS - Changed the logic of case resolution to not affect session score associated with a case
Server/Antifraud - Fixed name and surname position issue
Server/eKYB - UBO Name Match button is hidden in single-session

Update 20/5/24:

Server/SMS - Link send by SMS should be functional

ML:

Id-validation-service: 2.6.0 release includes new model improvements

Update 20/5/24:

Id-validation-service: 2.7.0 release includes new model improvements

ID templates - added support or got fixes for:

United States of America / Passport / NATIONAL_PASSPORT / 2006 - Paper ID liveness enabled on template level
United States of America / Passport / NATIONAL_PASSPORT / 2020 - Paper ID liveness enabled on template level
Mexico / VoterIdentificationCard / VOTER_IDENTIFICATION_CARD / 2014 - Template switched to MEX OCR + Segmentation.
Mexico / IdentificationCard / VOTER_IDENTIFICATION_CARD / 2019 - Template is switched to Incode (Mexican) OCR + Segmentation model.
Mexico / VoterIdentificationCard / VOTER_IDENTIFICATION_CARD / 2008 - Template switched to MEX OCR + Segmentation for the front side and MEX OCR + Regions for the back side.
Mexico / VoterIdentificationCard / VOTER_IDENTIFICATION_CARD / 2014 - Template switched to MEX OCR + Segmentation.
United States of America /Alabama / IdentificationCard / IDENTIFICATION_CARD / 2010/ Airbnb - seg - Classification improved and template switched to entity segmentation approach.
Poland / IdentificationCard / IDENTIFICATION_CARD / 2019 - Personal number crosscheck parsing resolved and template fields improved.

Update 20/5/24:

Kiribati / Passport / National Passport / 2013 / New template supported
Tuvalu / Passport / National passport / 2021 - new document supported
Tunis / DriverLicense / DriverLicense / 2012 / New template supported
Saint Lucia / ALL / Passport / NATIONAL PASSPORT / 2023 - New template supported
Uruguay / Visa / Visa / 2023 - new document supported
United States of America - Utah / DriversLicense / PRIVILEGE_CARD / 2022 - New template supported
Mexico - Quintana Roo / Drvers license / Drvers license / 2001 - new document supported
Russia / IdentificationCard / TEMPORARY_IDENTIFICATION_CARD / 2024 - new template supported
Bolivia / IdentificationCard / IDENTIFICATION_CARD / 2001 - Document number improvements
Canada - Manitoba / DriversLicense / DRIVERS_LICENSE / 2009 - filters have been added to some fields in annotation tool
Canada - SASKATCHEWAN / IdentificationCard / IDENTIFICATION_CARD / 2017 - filters have been added to some fields
Canada - British Columbia / Identification card / Identification card / 2020 - all fields updated
Canada / Passport / NATIONAL_PASSPORT / 2023 - template improved
CANADA - British Columbia / IdentificationCard / IDENTIFICATION_CARD / 2021 - Filters has been improved in template in order to have better performances.
Canada / British Columbia / DriverLicence / Learner Drivers Licence / 2002 - Filters added, unique words changed
Ecuador / IdentificationCard / IDENTIFICATION_CARD / 2020 - front side is switched to Segmentation model
Canada Northwest territories / Drivers license / Drivers license / 2020 - all fields updated
Canada / Identification card / Canadian Citizenship card / 2002 - all fields updated
Canada / Other / FIREARMS_LICENSE / 2020 - Full name is divided into first and last name
Israel / DriversLicense / DRIVER_LICENSE / 2018 - Full Name separated into Latin name (still Full Name) and Native name
Canada - Ontario / Other / BIRTH_CERTIFICATE / 2010 - template improved
Qatar / Passport / NATIONAL_PASSPORT / 2008 - Native name support added to Arabic name
Bahrein / Passport / NATIONAL_PASSPORT / 2024 - Native Name filed added on the template.
Sudan / Passport / NATIONAL_PASSPORT / 2018 - added non-latin field - Native name
United Arab Emirates / Passport / National passport / 2011 - native name field added
Oman / Passport / NATIONAL_PASSPORT / 2014 - Native name support added
Libya / Passport / NATIONAL_PASSPORT / 2014 - the native name field is added
Saudi Arabia / Passport / Diplomatic passport / 2003 - native name field added
Saudi Arabia / Passport / National passport / 2007 - native name field added
Algeria / Passport / NATIONAL_PASSPORT / 2012 - the native name field is added
Bahrein / Passport / NATIONAL_PASSPORT / 2010 - Template improved and native name field added.
Mauritania / Passport / NATIONAL_PASSPORT / 2021 - the native name is added
Saudi Arabia / Passport / National Passport / 2022 - native name field added
Canada / Residence document / Residence permit / 2009 - all fields updated
Mauritania / Passport / NATIONAL_PASSPORT / 2018 - the native name field is added
Jordan / Passport / NATIONAL_PASSPORT / 2008 - Native name support added for arabic name
Egypt / Passport / National passport / 2008 - native name field added
Morocco / Passport / NATIONAL_PASSPORT / 2009 - the native name field is added
Kuwait / Passport / National passport / 2016 - native name field added
Yemen / Passport / National passport / 2013 - native name field added
Jordan / Passport / NATIONAL_PASSPORT / 2016 - Native name support for arabic name added
Lebanon / Passport / NATIONAL_PASSPORT / 2017 - Native name support added for arabic name
Tunisia / Passport / NATIONAL_PASSPORT / 2003 - the native name field is added
Iraq / Passport / NATIONAL_PASSPORT / 2017 - Anchor improved and native name added.
Iraq / Passport / NATIONAL_PASSPORT / 2011 - Native Name filed added on the template and filters improved.
Libya / Passport / NATIONAL_PASSPORT / 2010 - Native name support for Arabic name added
Palestine / Passport / NATIONAL_PASSPORT / 2009 - Native name support added for Arabic name
Syria / Passport / NATIONAL_PASSPORT / 2010 - Native Name filed added on the template and filters improved.
Syria / Passport / NATIONAL_PASSPORT / 2023 - Anchor improved and Native Name field added on template.
Australia - Tasmania / IdentficiationCard / IDENTIFICATION_CARD / 2023 - Removed positional embeddings support
Great Britain / IdentificationCard / CITIZENCARD / 2021 - Both sides of the template switched to the segmentation.
United States of America - Idaho / Identification card / Identification card under21 /2023 - Template switched to the segmentation
Canada / New Brunswick / Medical Card / 2010 - Template switched to regions approach , stage Last Name First added to present full name in correct way
Colombia / IdentificationCARD / IDENTIFICATION_CARD / 2000 - Classification updated via Unique words (consequential improvement to gender field)
Columbia / IdentificationCard / MINORS_ID / 2008 - document classification updated, document subtype changed from IDENTIFICATION_CARD to MINORS_ID
Canada / Alberta / Identification Card / Enhanced Identification Card / 2023 - New template supported
Colombia / IdentificationCard / IDENTIFICATION_CARD / 2008 - Unique words reworked to improve classification (gender and blood type updates)
Canada / Passport / National Passport / 2007 - all fields updated
Argentina / Identification Card / DIGITAL_IDENTITY_CARD / 2019 - Added template for back side (one sided document disable on config level) and front side template improved in general way.
Panama / IdentificationCard / IDENTIFICATION_CARD/ 2023 - Filters have been improved and one additional date pattern added.
FederalID / DOMESTIC_IDENTIFICATION_CARD / 1993 - filters on the front are changed

Incode ID:

Incode Id - Special characters should not be allowed in “alias” field in “integrations” page

Update 20/5/24:

Incode ID - ‘Continue’ button should be enabled after entering non registered phone number
Incode ID - The toggle buttons should be present in the Communication Preferences section in the Privacy Center

2024 April 29 - planned production deployment

Update 3/05/24: new date for production release is 9/5/24

Update 7/5/24: new date for production release is 8/5/24

(release notes published 24/4/24, deployment was on Demo environment 24/4/24, originally planned for 23/4/24)

Note: Release date may be subject to change due to internal reorganization

Web app:

Onboarding/Flow – “Try again” button has been removed from all expired sessions
Onboarding/Face capture – The face zoom during face capture should not be present on specific devices
Onboarding/OTP - The combobox element should be present and functional for WCAG 2.1 level AA accessibility standards
Onboarding/Flow - The language selection should be customized for WCAG 2.1 level AA accessibility standards

Update 3/05/24:

Incode Workforce - Self-Serve MFA Reset Action
Incode Workforce - Self-Serve Reset Actions Page
Incode Workforce - Self-Serve Reset Landing Page & Login Experience
Incode Workforce - Self-Serve Password Recovery Action

Dashboard:

Dashboard/Identites tab – The headers in the identity authentications table will be displayed as configured on the authentication tab
Dashboard/ Compliance – Export csv file in the audit log view can be downloaded by particular roles.
Dashboard/eKYC – The proper UI text for ekyc results in the session should be present
Dashboard/Session – New single session should be opened with right click on session table row
Dashboard/NFC module – New “Display document ocr data confirmation screen before the first nfc scan” check is added in the nfc module
Dashboard/Antifraud – Text in risk tab for antifraud module should not be misspelled
Dashboard/New Manual Session – The photo upload option has been removed from the new manual session
Dashboard/Authentications – Authentication url should be erased from dashboard when the value is cleared

Update 3/05/24:

Dashboard - New “Request Verification” Dashboard page for Incode Workforce
Dashboard - New “Integrations” Dashboard page for Incode Workforce
Dashboard - New “Settings” Dashboard page for Incode Workforce

Server:

Server/Sessions - Fixed missing liveness fields in exported csv from single-session
Server/eKYB - Fixed bug where ekyb api responses erroneously returned "approximate match" for directors & UBOs with blank input
Server - Changed from number to alphanumeric value for sms messages
Server/ID Validation - Introduced new fields in id validation configuration to facilitate new "Fake id check"
Server - Enabled by default new mechanism field for failing session when modules are unprocessed on new organizations
Server - Crosscheck process endpoint is no longer mandatory to be called since now it's executed automatically on finish status
Server/Antifraud - Improved number crosschecks by ignoring special characters in fuzzyDistance for cic check
Server - Added new beta government verification module
Server/OCR - Fixed parsing document and personal number for Congo documents
Server/Government Validation - Refactored gov val module in order to add new government verification module
Server/Face Authentication - Added nationalNumber as a new optional parameter for 1:1 Face Authentication api endpoints
Server/Provisioning - Added a new layer of UI to add antifraud module inside provisioning tab to make configurations visible and more easy-to-implement

Update 3/05/24:

Incode Workforce - support for web & dashboard parts
Incode Workforce - Slack Integration
Incode Workforce - Zoom Integration

ML:

PoA – Dates should be present for particular fields for izzi poa sample
Fake ID check – The new check is supported within the dashboard for some countries
Constrained model - Square images should be processed as a portrait
Incode OCR – Improvements for mexican ids

ID templates added support or got fixes for:

United States of America / Passport / NATIONAL_PASSPORT / 2006 - Paper ID liveness enabled on template level
United States of America / Passport / NATIONAL_PASSPORT / 2020 - Paper ID liveness enabled on template level
Mexico / VoterIdentificationCard / VOTER_IDENTIFICATION_CARD / 2014 - Template switched to MEX OCR + Segmentation
Mexico / IdentificationCard / VOTER_IDENTIFICATION_CARD / 2019 - Template is switched to Incode (Mexican) OCR + Segmentation model
Mexico / VoterIdentificationCard / VOTER_IDENTIFICATION_CARD / 2008 - Template switched to MEX OCR + Segmentation for the front side and MEX OCR + Regions for the back side
Mexico / VoterIdentificationCard / VOTER_IDENTIFICATION_CARD / 2014 - Template switched to MEX OCR + Segmentation
United States of America /Alabama / IdentificationCard / IDENTIFICATION_CARD / 2010/ Airbnb - seg - Classification improved and template switched to entity segmentation approach
Poland / IdentificationCard / IDENTIFICATION_CARD / 2019 - Personal number crosscheck parsing resolved and template fields improved
Congo / IdentificationCard / IDENTIFICATION_CARD / 2019 - new template supported
United States of America - Utah / DriversLicense / DRIVER_LICENSE / 2016 - redact - added new redact implementation for all fields except DoB that can be controlled from flow or web-flow
United States of America - Utah / IdentificationCard / IDENTIFICATION_CARD / 2021 - redact - added new redact implementation for all fields except DoB that can be controlled from flow or web-flow
United States of America - Utah / DriversLicense / DRIVER_LICENSE_UNDER21 / 2016 - redact - added new redact implementation for all fields except DoB that can be controlled from flow or web-flow
United States of America - Utah / DriversLicense / DRIVER_LICENSE_UNDER21 / 2023 - redact - added new redact implementation for all fields except DoB that can be controlled from flow or web-flow
United States of America - Utah / IdentificationCard / IDENTIFICATION_CARD_UNDER21 / 2006 Redact stage set is REDACT_AGE_ASSURANCE_STAGE
United States of America - Utah / IdentificationCard / IDENTIFICATION_CARD / 2016 - All fields except DOB are redacted
United States of America - Utah / IdentificationCard / IDENTIFICATION_CARD / 2006 - All fields except Date of Birth are redacted
United States of America - Utah / DriversLicense / DRIVER_LICENSE / 2021 - All fields except Date of Birth are redacted
United States of America - Utah / DriversLicense / DRIVER_LICENSE_UNDER21 / 2021 - All fields except Date of Birth are redacted
Canada - Prince Edward Island / IdentificationCard / IDENTIFICATION_CARD / 2010/ New template supported
Great Britain / Passport / NATIONAL_PASSPORT / 2015/rev2 - Name filed reading has been improved
United Arab Emirates / IdentificationCard / IDENTIFICATION_CARD / 2011 - added non-latin field for extraction of name
United Arab Emirates / ResidenceDocument / GOLDEN_CARD / 2022/ rev2 - Native name field added
United Arab Emirates / ResidenceDocument / RESIDENCE_PERMIT / 2021/ rev2 - Native name field added
United Arab Emirates / ResidenceDocument / RESIDENCE_PERMIT/ 2000 - added non-latin field for extraction of full name

Incode Id:

Incode ID - Incode branding color should be present in the svg and animations

2024 April 17 - planned production deployment

(release notes published 10/4/24, deployment was on Demo environment 10/4/24, originally planned for 9/4/24)

Web app:

Onboarding/Face authentication - Meet WCAG 2.1 level AA accessibility standards
Onboarding – The color button has been updated with a new design for WCAG 2.1 level AA accessibility standards
Onboarding/ID capture - Select document screen should be read automatically for WCAG 2.1 level AA accessibility standards
Onboarding/ID capture - Camera access options should be clickable for WCAG 2.1 level AA accessibility standards
Onboarding/PoA - Meet WCAG 2.1 level AA accessibility standards
Onboarding/OTP – Text in the module has been updated by new design

Dashboard:

Dashboard/Configuration tab – Webhook custom header fields are updated with a new design
Dashboard/OIDC - Login_hint is added in authorize generated URL format
Dashboard/Side bar - Configure table view option has been added for sessions, authentications, custom watchlist and identities tab
Dashboard/Sessions - Delete sessions and identities should only be available to admin roles
Dashboard/Side bar - The label is changed to “Download Template CSV” in the custom watchlist tab
Dashboard/Identities – Issues should not be present when opening older identities
Dashboard/Modules – Face recogntion check has been moved from face capture module to face match and vs module
Dashboard/Users – Activity log has been refactored and events should only be displayed for the selected user

Server:

Server - Introduced new mechanism for keeping track of processed modules during onboarding
Server/eKYB - Added fallback search for Canada as waterfall implementation approach
Server/eKYC - Updated ekyc response when taxId or namematch is fuzzy
Server/eKYC - Added source field for ekyc us
Server - Added utah documents for redaction
Server - Implemented SMS rate limiting
Server/Custom watchlist - Added inclusive watchlists types to batch upload
Server/CMS (Case management ystem) - Applied changes from design feedback
Server/Compliance - Implemented export to CSV functionality that creates a .csv file with the record-level details
Server - Improved document number logic for Wisconsin DLs [US]
Server/Videoselfie - Added new VS events when videoselfie ToS is not accepted
Server/Flows - Removed checks and excluded checks arrays through migration and refactoring of flows
Server/OCR - Fixed incorrectly parsed name on INE docs
Server - Moved crosschecks to be executed automatically in finish call for flows
Server/OCR - Added new expiration year field for mex voter IDs
Server/OCR - Fixed document number crosscheck for mex voter IDs

ML:

Deploy digital detection check v4.0 – improvements in new model

ID templates added support or got fixes for:

Luxembourg / IdentificationCard / IDENTIFICATION_CARD / 2021 - New template supported
United States Of America - North Dakota / Drivers license / Temporary Drivers license / 2023 - new document supported
Brazil / FederalId / DIGITAL_IDENTITY_CARD / 2021 - New ID supported
Colombia / ResidenceDocument / TEMPORARY_PROTECTION_PERMIT / 2020 / template reenrolled - it has new subtype (the name of the config and template is changed)
Colombia / IdentificationCard / IDENTIFICATION_CARD / 2008 - ID subtype classification reverted, now it’s IDENTIFICATION_CARD iso MINORS_ID
Colombia / IdentificationCard / IDENTIFICATION_CARD / 2020 - Classification of Subtype changed back to IDENTIFICATION_CARD iso IDENTIFICATION_CARD_A
Colombia / IdentificationCard / IDENTIFICATION_CARD / 2000 - ID classification subtype reverted to IDENTIFICATION_CARD iso IDENTIFICATION_CARD_B
Colombia / Residence Document / Immigration Card / 2014 / Reenrollment - Template reenrolled and renamed
Uganda / Passport / NATIONAL_PASSPORT / 2018 - Improvement to Name field
Gabon / Passport / NATIONAL_PASSPORT / 2013 - Name and Issuing authority improved
Bangladesh / Passport / NATIONAL_PASSPORT / 2017 - Fixed an issue where Name would return wrong Data when First name is missing. General improvements

Incode Id:

Incode ID – Configuration has been redesigned
Incode ID – Webhook custom headers have been redesigned
Incode ID – Primary color from Flow configuration should be used as brand color in the Incode ID app
Incode ID – “Back to Wallet” button has been removed from verification success / complete screen
Incode ID – Mini apps authentication has beed added
Incode ID – Error state should not be present in any redirect uuid case

2024 April 03 - planned production deployment

(release notes published 28/3/24, deployment was on Demo environment 28/3/24, originally planned for 26/3/24)

Web app:

Onboarding/Video Selfie - Fixed glitch that was appearing after front camera was opened
Onboarding/Video Selfie - Processing screen is shown for back id
Onboarding/ID capture - Meet WCAG 2.1 level AA accessibility standards
Onboarding/Video Selfie - Meet WCAG 2.1 level AA accessibility standards
Onboarding/OTP - Meet WCAG 2.1 level AA accessibility standards
Onboarding/ID capture – Added support for onboarding via Opera/Brave browsers
Onboarding/Redirect to Mobile - SMS expiration message is returned to Desktop redirect screen
Onboarding/Redirect to Mobile – Expiration of SMS link can be configured in the Configuration tab

Dashboard:

Dashboard/MFA - Support for pasting OTP is added
Dashboard/Forms - Refactored mapping logic for predefined questions
Dashboard/Session – Tooltips for applied rules panel implementation are added
Dashboard/Provisioning – Configuration option for feature enabling is added
Dashboard/Sessions - Searchable select for flow filters is added in the Sessions tab
Dashboard/Identities - New label “National ID Number” is added in the Identities tab withing General information section
Dashboard/Compliance – New event “WATCH_LISTS_ENTRY_CREATED” is added in Audit logs filter

Server:

Server/eKYC – Added support for both lower case and upper case country code for all eKYC countries
Server/eKYB - Added support for both lower case and upper case country code for all eKYB countries
Server - Security User Audit log now includes events for data deletion
Server/OCR – Added support for address from backside of AUS DL
Server/eKYB – Added pre-fixes support for spain entries
Server/eKYB – added error message response for taxId of german entries
Server/eKYB – Added support for new regions (Nigeria, Kenya, Cameroon)
Server/Colombian ID – Improved birth date validity check for Colombian ID
Server/Global Watchlist – Added subscribed flag to interview
Server/OIDC – Adjusted login_hint parameter
Server/NFC – Exposed NFC face match result in rules
Server/OIDC – Introduced new endpoint to get all flows basic info in oidc server
Server/ID Validation – Added severity levels for age verification with face/DoB crosscheck
Server/CMS (Case Management System) – Added support for “closedBy” and “typeOfId” fields
Server/OIDC – Removed webSDK dependancy
Server/Face Login – Made liveness-stat API work without API key in the header
Server/OIDC – Added error handling per RFC6749
Server – Implemented flow modules order in /onboarding/flow
Server/Videoselfie – Fixed getVoiceConsent phrase get answer instead of question
Server - Blocked process/approve and finish/status from multiple simultaneous calls
Server/OIDC - Added new “National ID Number” login hint type in the OIDC Client Configuration
Server - Added processing logic for nationalNumber for Identity creation
Server - Improved document number logic for Michigan DLs

ML:

Id-validation-service: 2.5.0 release includes new model improvements

ID templates added support or got fixes for:

United States of America - Guam / IdentificationCard / IDENTIFICATION_CARD_UNDER21 - new ID supported
United States of America - Alaska / DriversLicense / DRIVERS_LICENSE_UNDER21 / 2014 - new template supported
United States of America - Michigan / Drivers license / Enhanced Drivers license / 2024 - new document supported
Canada - British Columbia / Other / Tribal Identification card / 2015 - new document supported
United States of America - Michigan / Drivers license / Drivers license under21 / 2024 - new document supported
Cayman Islands / Passport / NATIONAL_PASSPORT / 2015 - New ID supported
Cayman Islands / Passport / National Passport / 2020 - new document supported
Germany / ResidenceDocument / FICTIONAL_CERTIFICATE / 2024 - New template supported
United States of America - Colorado / IdentificationCard / IDENTIFICATION_CARD / 2022 - template improved using the Segmentation model with masking
Poland / IdentificationCard / IDENTIFICATION_CARD / 2015 - Personal number parsing from MRZ improved
United States of America - District of Columbia / Identification card / Identification card / 2023 - front side switched to segmentation
Tunisia / IdentificationCard / IDENTIFICATION_CARD / 2008 - date pattern is improved
Greece / Passport / NATIONAL_PASSPORT / 2020 - Template switched to the segmentation.
United States of America / DriversLicense / LEARNERS_PERMIT_UNDER21 / 2017 - template improved using Segmentation model with masking + regions as fallback
Ireland / IdentificationCard / IDENTIFICATION_CARD / 2015 - Classification and template improvements
Ukraine / DriversLicense / DRIVERS_LICENSE / 2021 - full name improved
Latvia / IdentificationCard / IDENTIFICATION_CARD / 2019 - Name filter improvements, general back side improvements
Australia - NEW_SOUTH_WALES / DriversLicense/ DRIVERS_LICENSE / 2015 - extraction through segmentation approach added for sticker address on back side
Spain / IdentificationCard / IDENTIFICATION_CARD / 2015 - front side is switched to Segmentation model
Mexico / Jalisco / DriversLicense / DriversLicense / 2018 - Front side template switched to segmentation
Mexico / Jalisco / DriversLicense / DriversLicense / 2021 - Front side template switched to segmentation
Spain / IdentificationCard / IDENTIFICATION_CARD / 2021 - Front side is switched to Segmentation model
Mexico / Jalisco / DriversLicense / DriversLicense / 2021 - Front side template switched to segmentation
France / IdentificationCard / IDENTIFICATION_CARD / 2021 - front side is switched to Segmentation
Mexico / Queretaro / DriversLicense / DriversLicense / 2017 - Front side template switched to Segmentation model
United Kingdom / DriversLicense / DRIVER_LICENSE / 2015 - front side is switched to Segmentation model
United States Of America / Residence Document / Permanent Residence Card / 2027 - Front side template switched to Segmentation model
United States of America - USCIS / ResidenceDocument / PERMANENT_RESIDENT_CARD_ALLAGES / 2010 - Front switched to entity_segmentation, general improvements
United Kingdom / DriversLicense / DRIVER_LICENSE / 2022 - front side is switched to Segmentation model
United States of America - US_DEPARMENT_OF_STATE / TravelDocument / VISA_B1_B2 / 2021 - Switched to entity_segmentation, general improvements
Australia - Tasmania / DriversLicense / LEARNERS_PERMIT / 2015 - Switched to entity_segmentation, general improvements
Italy / DriversLicense / DRIVER_LICENSE / 2013 - Switched to entity_segmentation, general improvements
Mexico - CDMX / DriversLicense / DRIVER_LICENSE / 2014 - Switched to entity_segmentation, general improvements
United Kingdom / Drivers license / Provisional drivers license / 2015 - front side switched to segmentation
Mexico - CDMX / Drivers license / Drivers license / 2005 - front side switched to segmentation
Mexico - Coahuila / Drivers license / Drivers license / 2020 - front side switched to segmentation
Australia / Western Australia / Drivers Licence / Dirvers Licence / 2016 - Back side template switched back to regions approach
United States of America - New York / DriversLicense / DRIVER_LICENSE_UNDER21 / 2017 - switched to entity_segmentation, general improvements
Colombia / IdentificationCard / IDENTIFICATION_CARD_B (IDENTIFICATION_CARD) / 2000 - nationalNumber marked
Colombia / IdentificationCard / IDENTIFICATION_CARD_A (IDENTIFICATION_CARD) / 2020 - nationalNumber marked
Australia - New South Wales / Drivers license / Learners permit / 2015 - address on the back supported
Australia / New South Wales / Drivers License / Provisional Drivers License / 2015 - Back side template switched to segmentation approach.

Incode Id:

Incode ID - Wrapper with clients and incode logo are removed within header
Incode ID – Clients Full logo can be configured and present in the app header
Incode ID - Spanish translation on the ID capture tutorial screen is updated
Incode ID - Error screen appears If a user with the same phone or email already exists
Incode ID - The footer image has been updated on the desktop redirect screen
Incode ID - The desktop redirect screen has been redesigned
Incode ID - Incode ID configuration tab has been removed from Dashboard’s Configuration page
Incode ID – New “Customize” section is added in the Configuration tab

2024 March 20 - planned production deployment

(release notes published 14/3/24, deployment was on Demo environment 14/3/24, originally planned for 12/3/24)

Web app:

Onboarding/Conference – The user wasn’t able to send a message to the executive during the Conference
Onboarding/Video Selfie - The selfie frame wasn’t appear when back camera is opened
Onboarding/Video Selfie – The proper text wasn’t present when switching to front camera
Onboarding/E-mail – First letter shouldn’t be capitalized
Onboarding/eKYC – Canada is added to drop down menu

Update 25/3/24:

Onboarding/Video Selfie - ‘Switching to Back Camera’ should not show at the end of VS if Voice Consent is disabled
Onboarding/Video Selfie – Update for the text from Video Selfie questions based on newer design

Dashboard:

Dashboard/Custom Watchlist - Expiry date can be removed and it wasn’t able to set in the past
Dashboard/Forms – “What is your name?” as predefined question is added to the top of the list
Dashboard/Instant BAV – Events were multiplicated in the event log
Dashboard/Forms - YES/NO questions were shown in the onboarding and on the dashboard
Dashboard/Forms - Country code is converted to the country name
Dashboard/Custom Watchlist - Submitting the Custom Watchlist entry with ID number or name only are allowed
Dashboard/Session – New Label "FURTHER INSIGHTS" is present in Risk tab for Global Watchlist results
Dashboard/Flows - New operators are added to the rule engine in Watchlist section (for global watchlist)
Dashboard/Flows – New (next) rule can be added without using “add” button in rule engine
Dashboard/Session – Tooltip - Adapted explanation for barcode check
Dashboard/Sessions - Completed sessions with status Pending/manually approved/manually failed keep their original completed status and can be filtered properly
Dashboard/Session - Zoom view for Face recognition images has been implemented
Dashboard/Forms - Rules related to all questions are added on the dashboard side with a proper operator
Dashboard/Forms - new selector type COUNTRYCODE is added in the rule engine
Dashboard/Forms - The DATE operator is added for the “What is your Birth Date” Form entry and for the “Birth Date” modules
Dashboard/Forms - New selector ANSWER is added in the rule engine
Dashboard/Forms - New selector Yes/No is added in the rule engine
Dashboard/Session – New “Unsubscribe” button is added in the Risk tab section for the global watchlist results
Dashboard/Forms - The order of the questions matches the order configured in the Flow configuration
Dashboard/User - An executive user wasn’t able to see the single session view
Dashboard/Rules – New check “Evaluate All Rules Additionally” is added and checkbox is unchecked by default
Dashboard/Session – Rules panel overview has been implemented in the session for applied rule

Update 25/3/24:

Dashboard/Rules - Editing one rule should not delete another

Server:

Server/OIDC – Added error messages handling per RFC6749 to be properly displayed by relying party
Server/Global Watchlist – Implemented if form input is present for Name and DoB to use that information for processing Global Watchlist
Server/Videoselfie – Implemented video quality “hasAudio” and “hasVideo” checks to impact session score
Server/Videoselfie – Added new options “Max video selfie execution time in seconds” and “Allow Video Quality results to affect score” in Video Selfie module configuration
Server - Keep session status as Completed when score status is Manual Pending
Server/OIDC – Re-evaluated CSRF protection mechanisms
Server – Created endpoint for Dashboard only to return all rules executed on the session
Server/Forms – Evaluated Country and Date for multiple rules and case sensitivity
Server/Forms – Save and return answers in order by which questions are added in the module
Server/Forms – Use name, date of birth, document number, CPF via Forms for government verification if available
Server – Updated response of omni/onboarding/flow with missing parameters from SELFIE, FACE_MATCH, DOCUMENT_CAPTURE and VIDEO_ONBOARDING
Server/Workflows – Removed manual review status rule for workflows
Server/Rules – Introduced new section for Government Verification rules
Server/Workflows – Removed Antifraud check result from rules
Server/OCR – Fixed ocr extraction from mrz
Server/ID Capture - Migrated "Enable ID" and "Enable passport" to new accepted documents logic (for displaying)
Server/Rules - Implemented logic and endpoint for evaluating all rules on demand
Server - Refactored request parameters for processing digital ID

Update 25/3/24:

Server/CSV - New liveness scores integration and added new fields within csv file. Column "liveness.livenessscore.status" renamed to "liveness.physicalattack.status"
Server/Users - Fixed limited visibility feature for Executive user

ML:

Id-validation-service: 2.4.0 release includes new model improvements

ID templates added support or got fixes for:

China / Visa / VISA / 2002 - New template supported
Saint Vincent and the Grenadines / IdentificationCard / IDENTIFICATION_CARD_UNDER21 / 2022 - New template supported
United States of America - Arkansas / IdentificationCard / IDENTIFICATION_CARD / 2006 - New template supported
United States of America - Michigan / IdentificationCard / IDENTIFICATION_CARD_UNDER21 / 2024 - New template supported
Pakistan / Azad Jammu and Kashmir / Drivers License / Drivers License / 2023 / New template supported
United Nations / Passport / PASSPORT / 2012 - New ID supported
Bahrain / Passport / National Passport / 2024 / New template supported
Switzerland / Passport / NATIONAL_PASSPORT / 2010 - Switched to entity_segmentation, general template improvements
Poland / IdentificationCard / IDENTIFICATION_CARD / 2013 - Personal number extracted
Curaçao / IdentificationCard / IDENTIFICATION_CARD / 2023 - Whole template improved
Greece / Passport / NATIONAL_PASSPORT / 2020 - Template switched to the segmentation
Russia / Passport / NATIONAL_PASSPORT / 2010 - Template improved using the Segmentation model
Spain / Driver License / Driver License / 2013 - Template switched to segmentation approach ( regions as fallback)

Incode Id:

Incode ID - If all OTP squares are populated, Verify phone button wasn’t available and responsive.
Incode ID - Chosen country from country code dropdown was always added to the country code field
Incode ID – Incode ID is added in OIDC configuration
Incode ID - In Incode ID Configuration checkbox for OIDC integration is added
Incode ID – There is a possibility to add a Redemption code now at the end of the URL
Incode ID - Spanish translation on the ID capture tutorial screen is updated
Incode ID – The latest saved status of the scope is shown in Configuration/Incode ID tab
Incode ID – Phone number can be autofilled from contacts

2024 March 6 - planned production deployment

(release notes published 1/3/24, deployment was on Demo environment 1/3/24, originally planned for 27/2/24)

Web app:

Onboarding/ID capture – The feedback messages disappear after manual capture on, Id capture screen
Onboarding/ID capture - Passport frame wasn’t disappear from the screen when manual capture button launches
Onboarding/Forms - The forms page wasn’t scrollable, and user wasn’t able to continue after answering all questions
Onboarding/Forms - The Year of birth entry wasn’t user-friendly, DD/MM/YYYY set as format
Onboarding/Video Selfie – Voice Consent title text was wrong
Onboarding/Forms - Country chooser is implemented within the Form module
Onboarding/Desktop - Module was skipped if camera access permissions is not allowed
Onboarding/Video Selfie – If ‘Only Front capture ID’ is enabled in Id capture module, Back id in VS module will be skipped and not present as an event in Event log
Onboarding/Video Selfie – Processing screen is shown for back id in the Video Selfie module
Onboarding/Review OCR Data - Auditing the OCR review module and upgrading the level of accessibility
Onboarding/Forms - End screen is removed for Forms module
Onboarding/Video Selfie - Glitch is not present anymore after front camera in Video Selfie module

Update 7/3/24:

Onboarding/User consent - Update default User Consent

Dashboard:

Dashboard/Flow – New ‘Disable SMS option’ check is present in the “Create new flow” screen
Dashboard/Session – All Id quality tests are present for the second id in the ID verification tab
Dashboard/Forms - Predefined questions for Country of residence and Nationality are added.
Dashboard/OIDC - Authorization tab for OIDC Configuration in dashboard is enabled
Dashboard/Identities - Additional “Email” field under General information in the Identities section is added
Dashboard/Menu – New design for dashboard sidebar
Dashboard/User Consent – Added support of hyperlinks in the consent text
Dashboard/Configuration – A new "Data" section has been added in the Configuration tab, where session deletion can be set
Dashboard/Compliance – A new "Compliance" tab is added in sidebar, which will track which sessions and identities have been deleted
Dashboard/Session - A new “Delete session PII data” option is added in three dots menu in the session
Dashboard/Session - Tooltip text is updated for Fake check in the ID quality tests
Dashboard/Custom Watchlist - In the Custom Watchlist tab in sidebar is added an option for batch upload of Custom Watchlist entries as CSV file
Dashboard/Session – A new “information URL” field is present in the “Risk” tab for Watchlist result
Dashboard/Authentications - The timestamp matches the local timezone within “Authentications” section

Update 7/3/24:

Dashboard/Session - In CSV file was missing “externalId” column when exported by executive user
Dashboard/Session-Forms - Send date of birth or any date type as UTC timestamp

Server:

Server/Backend – Added support for skipGlareFront & skipGlareBack by adding them in /add/front-id response for case if front app should skip retries based on glare
Server/Forms - Introduced new predefined question “Country of residence and nationality”
Server/Forms – Added support for custom questions to be added to Rules engine
Server/VideoSelfie – All previous VS attempt data is cleared when new attempt is started
Server/Backend – Fake check weight was reevaluated
Server/Backend – Added debugging capabilities for OCR processing pipeline
Server/Backend – Enabled modifications of various organization properties
Server/Backend – Improved OCR reading for Estonia documents to mark documents series as expired when they’re expired
Server/Backend – Improved OCR accuracy for Estonian documents
Server/Backend – Refactored storing of PDF contract links
Server/OIDC - Authorization tab for OIDC Configuration in dashboard is enabled
Server/VideoSelfie – Added Videoselfie quality checks for calculating VS score
Server/Backend - Added support to accept and verify Brazil Digital Ids presented as PDF
Server/Backend – Improved face matching for NFC

Update 7/3/24:

Fail VideoSelfie score if video is not present or empty

ML:

Webcam v2.0 – improvements in new model
Deploy Unconstrained liveness (API) v4.0 (face liveness model) – improvements in new model
Paper ID Liveness check is added for Passports

Update 7/3/24:

Deploy constrained (face) liveness SDK v6.1

ID templates added support or got fixes for:

American Samoa / IdentificationCard / IDENTIFICATION_CARD / 2019 - New ID supported
Liechtenstein / Passport / NATIONAL_PASSPORT / 2016 - New template supported
Ukraine / Residence document / Residence permit / 2005 - New document supported
United States of America - Massachusetts / IdentificationCard / IDENTIFICATION_CARD_UNDER21 / 2004 - New ID supported
Brazil / FederalID / Domestic Identification card / 1985 - New document supported
Brazil / FederalID / DOMESTIC_IDENTIFICATION_CARD / 1984 - New template supported
Brazil / FederalID / DOMESTIC_IDENTIFICATION_CARD / 1982 - New template supported
Liechtenstein / ResidenceDocument / RESIDENCE_PERMIT / 2020 - New ID supported
Brazil / Drivers license / Drivers license / 2006 - New document supported
Israel / National passport / National passport / 2013 - all fields updated
Brazil / FederalID / Police Identification Card / 2022 - Issue authority field added
Brazil / FederalID / IDENTIFICATION_CARD / 2013 - State field added
Brazil / FederalID / IDENTIFICATION_CARD / 2000 - Improvements to State, CPF, and Mothers and Fathers name
Brazil / FederalId / POLICE_IDENTIFICATION_CARD / 2010 - State and Name fields results improved
Greece / IdentificationCard / IDENTIFICATION_CARD / 2016 - Birth place improved
Brazil / FederalID / POLICE_IDENTIFICATION_CARD / 2015 - General improvements
Brazil / FederalID / IDENTIFICATION_CARD / 2022 - General improvements
Brazil / FederalID / POLICE_IDENTIFICATION_CARD / 2007 - General improvements
Brazil / FederalID / NAVY_IDENTIFICATION_CARD / 2000 - Major improvements to majority of the fields as many new test samples were available
Brazil / FederalID / IDENTIFICATION_CARD / 2001 - General improvements to the template
United Arab Emirates / ResidenceDocument / GOLDEN_CARD / 2022 - Classification improved, hence Document number and Issuing Authority improved
United Arab Emirates / ResidenceDocument / RESIDENCE_PERMIT / 2021 - Classification improved, hence Document number and Issuing Authority improved
Egypt / Passport / NATIONAL_PASSPORT / 2008 - Nationality and issue date improved
Brazil / FederallD / Police Identification Card / 2021 - State filed added
Australia - Queensland / DriversLicense / HEAVY_VEHICLE_DRIVERS_LICENSE / 2015 - Address field added on the back side of the document.
Australia - South Australia / DriversLicense / DRIVERS_LICENSE / 2015 - Address field added on the back side of the document.
Brazil / FederalID / DOMESTIC_IDENTIFICATION_CARD / 2007 - front and back improved
Brazil / FederalID / DOMESTIC_IDENTIFICATION_CARD / 2012 - state field is added on the back, template improved
United States Of America / USCIS / Permit / EmploymentAuthorization Card / 2018 - Template back side switched to segmentation approach , regions stage left as back up
United States Of America / USCIS / Residence_Document / Permanent_Resident_Card_Allages / 2010 - Back template switched to segmentation approach
Brazil / Residence Document / Residence Permit / 2000 - Template (back and front) switched to segmentation with regions fall back
Taiwan / Passport / NATIONAL_PASSPORT / 2017 - Improvements to MRZ, PoB and other fields
Mexico - Baja California / DriversLicense / DRIVERS_LICENSE / 2020 - Front side of the document switched to the segmentation only.
Australia - NEW_SOUTH_WALES / DriversLicense / PROVISIONAL_DRIVERS_LICENSE / 2015 - Front side of the document switched to the segmentation only
Australia - SOUTH_AUSTRALIA / DriversLicense / HEAVY_VEHICLE_DRIVERS_LICENSE / 2015 - Front side of the document switched to the segmentation only
Brazil / Drivers license / Drivers license / 2018 - front side is updated using segmentation + regions
Brazil / FederalID / DIGITAL_IDENTITY_CARD / 2020 - New digital document supported

Incode Id:

Incode ID - Incode Id configuration cache problem is fixed
Incode ID - Toaster messages for phone and email are added
Incode ID - Proper error screen is added when Invalid redemption code message is present
Incode ID – Update for Profile Settings based on newer design
Incode ID - Document number for Ecuadorian IDs is shown in edit OCR screen
Incode ID - Rearrangement of icons on the Enabling screen
Incode ID - Update for Kiosk mode based on newer design
Incode ID – Update for loading spinner based on newer design
Incode ID – New endpoint for getting generate redemption codes is added
Incode ID – The correlation ID can be sent through via a webhook
Incode ID – All sessions associated with a single identity will be deleted
Incode ID – "No, recapture ID" button is removed from the edit OCR screen

Update:

Incode ID - Toaster for successfully editing profile data is shown after the back action

2024 February 21 - planned production deployment

(release notes published 14/2/24, deployment was on Demo environment 14/2/24, originally planned for 13/2/24)

Web app:

Onboarding – User was stucked on “Hang on” screen if front/back Id capture fails 3 times
Onboarding/Face capture - ‘Get ready’and ’Uploading’ message stops showing after the face was removed from the frame and ‘No face detected’ message appears, stopping the processing ring
Onboarding/Id capture – Id was auto-captured while manual capture button is active or pressed “Need help” button
Onboarding/Authentication - The wrong message for a blocklisted user no longer appears in 1:N
Onboarding/Gov validation - “Documento não suportado no momento” translation added for brazilian users in the government validation screen
Onboarding/Global Watchlist - The global watchlist is implemented as a processing module
Onboarding/Video selfie – Added Portuguese language support for voice consent processing

Dashboard:

Dashboard/Rules - The Unknown status is added in the status dropdown for the Government Validation recognition status in the business rules.
Dashboard/Sidebar – Redirection was to 404 page in account settings page when clicking on the Admin user’s name in the left panel
Dashboard/Session – Contracts can be fetched with pagination and scroll within contracts is present in the “Other” tab
Dashboard/Flow - Added flag disableSmsOption to hide SMS as option in redirect through flow configuration

Server:

Server/Webhooks - Added externalCustomerId to webhook notifications
Server/Modules- field questionsCount is discontinued on flow level, now we return voiceConsentQuestions within VIDEO_ONBOARDING module configuration
Server/Gov Val - government validation for BR IDs will be executed regardless of the document type as long as it has CPF and name and selfie for face validation
Server/eKYB - improved address_verification match accuracy for UK
Server/Gov Val - improvements of solution implemented for when OCR mistakenly assigns an N to (last) names that include an Ñ to change if the OCR read them without an Ñ
Server/Authentication - All face attributes are now configurable for authentications with new flags under faceDetection in /omni/authentication-configuration/
Server/Backend - Added flag disableSmsOption to hide SMS as option in redirect through flow configuration
Server/Authentication - Added flag externalCustomerId in 1toN response when available and includeExternalIdForAuth flag is set to true for relevant clientId
Server/Backend – “customerId” is present in score response
Server/Backend – no more overwrites when caching during the face login
Server/eKYC – Right error message wasn’t present when inaccurate country code is entered
Server/eKYB – Right error message wasn’t present when inaccurate country code is entered
Server/eKYB - The entire address wasn’t correctly translated from Hebrew to English for the business name

ML:

Integrate Face Attributes v1.2 into face processing service - improvements added for hats detection
Deploy digital liveness model v3.0 - model will help to catch more spoofs

ID templates added support or got fixes for:

Mexico - QUINTANA/ DriversLicense / DRIVERS_LICENSE / 2002/ - New template supported.
Mexico - GUERRERO/ DriversLicense / DRIVERS_LICENSE / 1948/ - New template supported.
Pakistan / Passport / National Passport / 2023 / New template created
Kyrgyzstan / Passport / DIPLOMATIC_PASSPORT / 2021 - New template supported
Brazil / FederalID / POLICE_IDENTIFICATION_CARD / 2023 - New ID supported
Brazil / Other / BIRTH_CERTIFICATE / 2009/ - New template supported.
Brazil / Other / BIRTH_CERTIFICATE / 2010 - New document supported.
Brazil / Other / BIRTH_CERTIFICATE / 2011/ - New template supported.
Moldavia / Identification Card / Identification Card / 2014 / New template supported
United States of America - MASSACHUSETTS / IdentificationCard / IDENTIFICATION_CARD / 2004/ - New template supported.
United States of America - MASSACHUSETTS / IdentificationCard / IDENTIFICATION_CARD / 2005/ - New template supported.
Brazil / FederalID / DOMESTIC_IDENTIFICATION_CARD / 1997 - Template revised and improved, field state added on the back side.
Brazil / FederalID / DOMESTIC_IDENTIFICATION_CARD / 2001 - State field is added
India / Tax Identification / Tax Department / 2010 - Issue Authority field added
Argentina / Passport / NATIONAL_PASSPORT / 2010 - Personal number field changed according to the new marked picture.
India / TaxIdentfication / Tax Depratment / 2019 - Added Issue Authority field
Mexico - Aguascalientes / DriversLicense / DRIVERS_LICENSE / 2019 - Back switched to entity_segmentation
Mexico - Nuevo Leon / DriversLicense / DRIVER_LICENSE / 2020 - Back switched to entity_segmentation
Mexico - Nuevo Leon / DriversLicense / DRIVER_LICENSE / 2021 - Back switched to entity_segmentation, address improved
Mexico - Nuevo Leon / DriversLicense / DRIVER_LICENSE / 2022 - Back switched to entity_segmentation
Australia - Tasmania / DriversLicense / PROVISIONAL_DRIVERS_LICENSE / 2015 - Front side switched to segmentation model
United States of America - USCIS / Permit / EMPLOYMENT_AUTHORIZATION_CARD / 2018 - Front side switched to the segmentation
France / IdentificationCard / IDENTIFICATION_CARD / 1994 - Back side switched to the segmentation only
Mexico - Puebla / DriversLicense / DRIVERS_LICENSE / 2020 - Back side switched to the segmentation only
Mexico - QUERETARO / DriversLicense / DRIVERS_LICENSE / 2017 - Back side switched to the segmentation only
Brazil / FederalID / IDENTIFICATION_CARD / 2021 - Added regions as a fallback for front, improved Issuing Authority, dates and Place on birth on the back based on the new set of samples available. Abbreviated state added from issuing authority
Brazil / FederalID / MILITAR_IDENTIFICATION_CARD / 2022 - State added, general improvements
Brazil / FederalID / Police Identification Card /. 2022 - Issue authority field added
Brazil / FederalID / MILITAR_IDENTIFICATION_CARD / 2020 - State and Place of Birth fields now supported
Brazil / FederalID / AIRFORCE_IDENTIFICATION_CARD / 2014 - State field added on the back of this document
Brazil / FederalID / DOMESTIC_IDENTIFICATION_CARD / 2004 - State field added on the back of this document
Brazil / FederalID / AIRFORCE_IDENTIFICATION_CARD / 2015 - State field added on the back of this document
Estonia / Passport / NATIONAL_PASSPORT / 2010 - Mentions field is added
Estonia / Passport / NATIONAL_PASSPORT / 2021 - Mentions field added on the template in top right corner
Finland / DriversLicense / DRIVERS_LICENSE / 2000 - Improvement to DoB and Document Number
Brazil / FederalID / DOMESTIC_IDENTIFICATION_CARD / 1991 - State field added on the back of this document.
Brazil / FederalID / DOMESTIC_IDENTIFICATION_CARD / 1992 - State field added on the back of this document.
Brazil / FederalID / DOMESTIC_IDENTIFICATION_CARD / 1995 - State field added on the back of this document.
Great Britain / Passport / NATIONAL_PASSPORT / 2015 - General improvements
Austria / Passport / NATIONAL_PASSPORT / 2014 - Issuing Authority and Name improved
United States of America - DriversLicense / LEARNERS_PERMIT / 2021 - front side switched to entity segmentation + region as fallback for class and gender fileds.

Incode Id:

Incode ID – Blocklisted user is blocked as it should be in the Scanner app
Incode ID – The image upload component is customized in the Configuration tab
Incode ID – User who has added more scopes can deactivate the current verification details
Incode ID – The consent screen has been redesigned
Incode ID – The wallet screen has been redesigned
Incode ID – The “Help” arrow is working properly again
Incode ID – Glitch on the switch button has been fixed
Incode ID - Account deleting modal, loader and final screen has been redesigned
Incode ID - Sign Up screen has been redesigned
Incode ID – “Enter your phone number” screen has been redesigned

2024 February 7 - planned production deployment

(release notes published 2/2/24, deployment was on Demo environment 1/2/24, originally planned for 30/1/24)

Web app:

Onboarding/Videoselfie – Handling of denied permissions in VideoSelfie module is added
Onboarding/Watchlist - Country code search is not case sensitive anymore
Onboarding/Document Capture – The skip document capture option is removed from Document capture module

Dashboard:

Dashboard/Session - Age estimation check is present in the Liveness Detection tab
Dashboard/Session - Session stays in complete status after manual session review
Dashboard/Session - Video Quality checks are working properly, no difference between icons and results anymore
Dashboard/Session - Selfie is contained within the selfie placeholder
Dashboard/Watchlist - Configure watchlist yypes and configure search profile in watchlist module are optional
Dashboard/Analytics - eKYC/eKYB dashboards are separated into two separate tabs
Dashboard/Authentications - ‘Blocklist Confidence’ column is present again
Dashboard/Watchlist - Tooltips and labels are added in the Watchlist module
Dashboard/Session - IP related fields (ipCountry, ipRegion, ipCity, ipLon, ipLat) are present in Other tab in Device section
Dashboard/Watchlist – New select option “NONE” is present in the business rules for rule name Watchlist type
Dashboard/Session – New rules engine section added - ID Scanner. Section includes all options (B900 Ink Check, UV Dullness Front, UV Dullness Back, Motion Detection Front, Motion Detection Back)
Dashboard/Session - Scanner validations section is present in Id verification tab
Dashboard/Authentications – Identity availability filter is present in Authentications page. Filter has two options (Available/Not Available)

Update - 9/02/24:

~~Dashboard/Session - Session stays in complete status after manual session review~~ - reverted change until further notice
Dashboard/Filter - Sessions with Pending (Manual) Score can be filtered by status
Dashboard/Government validation - Government validation set as separate module

Server:

Server/Authentication - Updated 1to1 API to read organization from ‘uuid’ in request
Server – Adjusted flow fetching on scoring
Server/eKYB - enabled taxIDPostalcode Match and taxIDcitymatch to creditsafe countries
Server/Face Processing - getFaceAttributes call combined with extractFaces
Server/Login – Recognition confidence is above 1
Server/eKYB - Extended registrationStatus from only BR to more countries, corporations and support for Israel state as well
Server/eKYB - Support more KYB countries (Argentina, Ireland, Japan, Sweden, Norway, Vietnam) via ISO codes
Server/Authentications – Blocklisted users are verified instead of being blocked is fixed
Server/Backend – Fetch flow configuration API has been updated with additional configuration fields
Server/Backend – Global Watchlist configuration has been updated with new fields, EnableUserinput is removed
Server/Backend - New processing Global Watchlist endpoint ‘/omni/process/global-watchlist’ added
Server/Backend - Added a new feature (field notExtractedDetails) to return the fields in response "notExtractedDetails", which were not extracted from OCR in the OcrDataResponse
Server/Backend - Added post /omni/scanner-signals endpoint to save fields and signals from scanners
Server/Backend - generated livenessStat in onboarding renamed to AuthenticationAttempt, Remove dummyIdentity id from failed authentication attempts
Server/Backend - Store confidence of 1:N even for failed auth attempts and added new fields into authentication attempt
Server/Backend - Authentication reorganization LivenessStat model changes - Trimmed transactionId to 24 characters and removed hyphens (to match _id format), added sorting and apiKey to search by transactionId, adjusted search queries for dashboard, to filter out (old) auth attempts created on add/face, split insert and update cases in AuthenticationAttemptEventListener

Update 9/02/24:

Server/Document Capture - Support parsing of special symbols for Routing number and Account number for documents

ML:

ID Font alteration check is enabled for all passports (no influence on total score)
Id-validation-service: 2.3.0 release includes new model of ID Alteration check and Barcode Validation

ID templates added support or got fixes for:

Panama / IdentificationCard / IDENTIFICATION_CARD / 2023 - New ID supported
Panama / ResidenceDocument / RESIDENCE_PERMIT / 2023 - New ID supported
United Kingdom / IdentificationCard / CITIZENCARD / 2021 - front side improved through segmentation model
Australia / South Australia / Driver License / Drivers License / 2015 / - Back template switched to regular segmentation
Mexico - Jalisco / Drivers license / Drivers license / 2021 - gender and reference number updated
Australia - South_Australia / DriversLicense / HEAVY_VEHICLE_DRIVER_LICENSE / 2015 - Back side of the template switched to segmentation.
Canada - British Columbia / DriversLicense / DRIVERS_LICENSE / 2022 - Back switched to entity_segmentation, personal number improved
Australia / Tasmania / Driver License / Learners Permit / 2015 - Back template switched to regular segmentation
United States of America - New York / Identification card / Identification card / 2017 - reference number updated
Mexico - Virginia / DriversLicense / DRIVER_LICENSE / 2018 - Back side of the template switched to segmentation
Australia - WESTERN_AUSTRALIA / DriversLicense / DRIVERS_LICENSE / 2016 - back side improved using Segmentation model
Mexico / ResidenceDocument / VISITORS_PERMIT / 2022 - Front Switched to entity_segmentation for general improvements
Panama / IdentificationCard / IDENTIFICATION_CARD / 2016 - Classification issues fixed
Mexico / IdentificationCard / SENIOR_IDENTIFICATION_CARD / 2011 - Switched to Incode OCR, general improvements
Mexico / ResidenceDocument / TEMPORARY_RESIDENCE_CARD / 2012 - template switched to MEX OCR (Incode OCR)
Australia - Capital Territory / Driver License / Driver License / 2015 / - Template switched to segmentation + regions approach
URUGUAY/ IdentificationCard / IDENTIFICATION_CARD / 2001 - Anchors and Unique Words improved in config and filters added for all fields.
Germany / IdentificationCard / IDENTIFICATION_CARD / 2010 - Document number and MRZ1 improved (OQIS → 0015)
Germany / IdentificationCard / IDENTIFICATION_CARD / 2021 - Filters updated for Document number and MRZ1 (OQIS → 0015)
Germany / Passport / NATIONAL_PASSPORT / 2007 - Document number and name parsing improved
Poland / IdentificationCard / IDENTIFICATION_CARD / 2013 - improvements using the Segmentation model + mask (front side)

Incode Id:

Incode ID - Returning user (Welcome back) screen is not present anymore.
Incode ID - Remove 24h persistent verification in storage
Incode ID - No pre - populated Phone number on Sign Up, Sign In page
Incode ID – “personalNumber” is added and create incode id’s incode-id/confirm/verification endpoint
Incode ID – load enabled and disabled FAN ID card images from configuration
Incode ID – If verification strategy FAN ID is selected additional section with header Fan ID Configuration will be displayed.
Incode ID – If FAN ID verification strategy is selected “Enable QR bit” button is present.
Incode ID – Consent screen can’t load after account is created
Incode ID – After signing out and launching assisted onboarding again there is no “Returning user” screen
Incode ID – ISE 500 is present for Enable Fan ID
Incode ID - The message does not reach the user for completed sessions
Incode ID - Webhook is returning token which can last for 48h
Incode ID - New scope is present for user data in incode id (Face authentication photo)
Incode ID - New scope is present for user data in incode id (Personal Number)

Update 9/02/24:

Incode ID - New assisted onboarding can be created after finishing an assisted onboarding
Incode ID - ”Identity QR” scope is removed from Configuration/Incode ID page.
Incode ID - When the session is not complete, the WhatsApp message will arrive after a certain time that has been set
Incode ID – The token obtained via the webhook can be used after 48 hours
Incode ID – The Assisted flow requires a client ID in the URL.
Incode ID – “Incode ID Default” is present in the dashboard when default flow is started
Incode ID – When flow ID is configured in the client’s dashboard configuration, all sessions are connected to that flow id

2024 January 24 - planned production deployment

(release notes published 21/1/24, deployment was on Demo environment 19/1/24, originally planned for 16/1/24)

Web app:

Onboarding/VideoSelfie - Switch to the front camera in VideoSelfie module was fixed
Onboarding/VideoSelfie - When user fails 3 times Face Recognition, flow gets stucked
Onboarding/ Government Validation module - Government Validation animation can be skipped (new option added)
Onboarding/Login - Face wasn’t getting auto-captured
Onboarding/Government validation - ”Identity not verified” was missing when country is not supported
Onboarding/Government validation - Flow got stuck on the “Identity not verified” screen when identity isn’t verified
Onboarding/Forms - New predefined question is present for CPF number
Onboarding/Forms - Intro screen from form module is removed
Onboarding/Conference - Conference call can be established again
Onboarding/Videoselfie - Consent wasn’t not part of default configuration for default VS
Onboarding/Videoselfie - Update for Video Selfie ID and Selfie capture experience based on newer design
Onboarding/Government validation – Wrong message was shown for scraping v1 & v2 when government validation passes – correction is done for proper feedback message
Onboarding/Videoselfie - User was shown the “All good!” success message but the actual session never ended
Onboarding/ID capture - Manual capture button not appearing after the time set in the configuration
Onboarding/Videoselfie – Id capture asked for back when only Front ID is selected in config which led to session to end and score to fail

Dashboard:

Dashboard/Forms - New predefined question is present for CPF number in the Forms module
Dashboard/Session - Display source for document number is added in OCR
Dashboard/Session - Correct responsive UI of the section and icons in Liveness detection section
Dashboard/Authentications – Filter search “Final result:FAIL” wasn’t worked
Dashboard/Watchlist – Updated configuration for Global Whitelist module
Dashboard/Session – Show session status when data is partially deleted
Dashboard/Sessions – Status filter ‘Deleted’ added for partially deleted sessions

Server:

Server/Web VideoSelfie analytics events (for consent and camera switch front/back)
Server/Government validation - Issue with gov validation once ID type was not known (Colombian IDs)
Server/Forms - New predefined question is present for CPF number
Server/Government validation - Brazil – improvements for CPF validation
Server/Videoselfie - Add event when video selfie checks are recorded on session level
Server/Videoselfie - Surface videoselfie quality checks in scores (videoFileIsPresent, videoFileIsNotEmpty, videoFileHasAudio, videoFileHasVideo)
Server/OCR - Improve INE address parsing
Server/Government validation – Brazil - Change logic for non DL IDs to do validation once present CPF
Server/ID validation - Crosscheck added for INE IDs – checking front of one type and back side of another type of ID
Server/Government validation - Flow got stuck on the “Identity not verified” screen when identity isn’t verified
Server/OCR - New Jersey DL document number validator check
Server/Global watchlist - Update Global WL config with new fields

ML:

New face liveness model v6.0 should help in reducing FN
Handle manual capture in wasm – to avoid manual capture triggering if auto capture already started

ID templates added support or got fixes for:

United States of America - Hawaii / DriversLicense / DRIVERS_LICENSE / 2021 - New template supported
United States of America - Arizona / DriversLicense / LEARNERS_PERMIT / 2023 - New template supported
Bolivia / Identification Card / Identification Card / 2023 / New template supported
United States of America - Alabama / Identification card / Identification card / 2005 - New document supported
Seychelles / Passport / NATIONAL_PASSPORT / 2023 - New template supported
Saudi Arabia / Residence Document / Residence Permit / 2020 / New template supported
Ireland / Passport / National Passport / 2013 - Template switched to segmentation + masking + regions
Germany / Passport / NATIONAL_PASSPORT / 2017 - Templated switched to segmentation
Netherlands / Passport / National Passport / 2014 - Template switched to segmentation + regions as backup approach
Romania / Passport / National Passport / 2019 - all fields improved
Ukraine / Passport / National Passport / 2015 - all fields improved
Kazakhstan / DriversLicense / DRIVERS_LICENSE / 2016 - Migrated to entity_segmentation, overall improvements
United States of America - Maryland / DriversLicense / PROVISIONAL_DRIVERS_LICENSE_UNDER21 / 2016 - Config name has been changed
Mexico - Sonora / DriversLicense / DRIVERS_LICENSE / 2016 - Conditions field switched to Classes field
Mexico / Chihuahua / Driver License / DriversLicense/ 2016 - Added reference number
Bahrain / Identification card / Identification card / 2019 - all fields improved
Puerto Rico / DriversLicense / DRIVERS_LICENSE / 2019 - Templated switched to segmentation
Netherlands / DriversLicense / DRIVER_LICENSE / 2018 / the front side template is switched to Segmentation model
Mexico / IdentificationCard / SENIOR_IDENTIFICATION_CARD_UNDER21 / 2013 - template switched to regions + mexican OCR

Incode Id:

Incode ID - Continue button not getting enabled after entering phone number
Incode ID - separate OTP and create incode id’s add/phone endpoint
Incode ID – faceAuthenticationPhoto – new handle which should return the most recent photo taken for the user authentication
Incode ID/Universal identity - success screen once Incode ID has been created
Incode ID - Assisted Onboarding - Consent screen can’t load after account is created
Incode ID - Unable to create a new assisted onboarding after previous attempt has finished
Incode ID - Remove 24h persistent verification in storage

2024 January 10 - planned production deployment

(release notes published 4/1/24, deployment was on Demo environment 4/1/24, originally planned for 2/1/24)

Web app:

Onboarding/Geolocation - Add option to skip geolocation
Onboarding - deprecate “Region” choosing
Onboarding/User consent - Meet WCAG 2.1 level AA accessibility standards
Onboarding/eKYC - Meet WCAG 2.1 level AA accessibility standards
Onboarding/Videoselfie - If a user moves their head outside of the frame during the selfie in VS “Stay still” message blue circle stayed on the screen without the frame
Onboarding/Videoselfie - Camera permission pop-up wasn’t appear properly

Dashboard:

Dashboard/Session – Device Risk - ignore missing signals don’t have influence on score
Dashboard/Geolocation - Add option to skip geolocation
Dashboard/Flows - deprecate region when configuring flows
Dashboard/eKYB - UI issue - “City Verification” and “Postal Code Verification” checks color was wrong
Dashboard/Session Info - Font of External Customer ID
Dashboard/Session - Picture icon UI changes, when session info gets new line
Dashboard/Videoselfie - Deprecate “Video Selfie archive available” option
Dashboard/Videoselfie - Add additional filters for video selfie checks
Dashboard/Session info - Incorrect Capture Videos shown in the dashboard
Dashboard/Liveness detection section UI wasn’t not responsive
Dashboard/Analytics - Add analytics tab for ekyb/ekyc
Dashboard/Government validation - Add option to execute gov. validation in the background

Server:

Server/Flows - deprecate “Region” choosing
Server/KYB Business Classification - 1 as value of “country” is accepted
Server/US - Florida Document Number Format Validation improvement
Server/Colombian ID - Issue date validity check wasn’t worked
Server/Colombian ID - Introduce ID validation crossChecks for Columbian IDs
Server/Device fingerprint - GeoIP State in Device Fingerprint response
Server/Videoselfie - Deprecate “Video Selfie archive available” option
Server/KYC - Brazil KYC error message was present once cpf is not valid
Server/Rules - Expose hasHat, hasEyesClosed in rules
Server/Analytics - Add analytics tab for ekyb/ekyc
Server/eKYC - Integrate Canada eKYC
Server/eKYB – Handling more efficient “TIN” once invalid
Server/Face login - time diff validation and configurable token in order to forbid any fraudster to manipulate with response
Server/Government validation - Add option to execute gov. validation in the background
Server/AES - Handling Advanced Electronic Signature errors
Server/Panama ID 2016 – Problems with parsing BoD and Blood type

ID templates added support or got fixes for:

Malta / Passport / NATIONAL_PASSPORT / 2021 / New template supported
United States of America / TravelDocument / NEXUS / 2008 - New template supported.
United States of America - US_DEPARTMENT_OF_STATE / DriversLicense / DRIVERS_LICENSE / 2019 - New template supported
United States of America - ALASKA / Other / IDENTIFICATION_CARD / 2008 - New template supported.
Ecuador / Drivers license / Drivers license / 2019 - New document supported
United States of America - Illinois / DriversLicense / DRIVERS_LICENSE / 2020 - New template supported
United States of America - Travel document / Sentri / 2008 - New document supported
United States of America / TravelDocument / FASTEXPRES / 2008 - New template supported.
Panama / ResidenceDocument / RESIDENCE_PERMIT / 2015 - New template supported.
Canada - Ontario / Other / BIRTH_CERTIFICATE / 2010 - New template supported
United States od America / Other / BIRTH_CERTIFICATE / 2010 - New template supported
United Arab Emirates / Passport / National passport / 2023 - New document supported
United States of America - District of Columbia / Identification card / Identification card / 2023 - New document supported
Uruguay / Passport / NATIONAL_PASSPORT / 2014 - General improvements, all fields updated
Panama / IdentificationCard / IDENTIFICATION_CARD / 2016 - Region based approach added in term of improving results.
Ecuador / IdentificationCard / IDENTIFICATION_CARD / 2000 - Template revised and filters has been improved.
Moldova / Passport / National passport / 2023 - All fields updated
Mexico - Guerrero / DriversLicense / DRIVERS_LICENSE / 1991 - Nationality field captured
United States of America - Virginia / IdentificationCard / IDENTIFICATION_CARD / 2018 - Switched to entity_segmentation (general improvements)
United States of America - Georgia / Identification card / Identification card / 2012 - Name, address, document and reference number improved
United States of America - Lousiana / Drivers license / Drivers license / 2015 - OCR fields improved
Canada - Newfoundland/ DriverLicense / DRIVER_LICENSE / 2018 - Template switched to segmentation (General improvements)
United States of America - Maryland / Drivers license / Drivers license / 2016 - OCR fields improved
24 United States of America - Maryland / DriversLicense / PROVISIONAL_DRIVERS_LICENSE / 2017 - (template is switched to segmentation model)
United States of America - Florida / IdentificationCard / IDENTIFICATION_CARD / 2013 - Switched to entity_segmentation (general improvements)
United States of America - California / IdentificationCard / IDENTIFICATION_CARD/ 2018 - Front side of the document switched only on segmentation.
Canada - Saskatchewan/ DriverLicense / DRIVER_LICENSE / 2016 - Template switched to segmentation (General improvements)
United States of America - District of Columbia / IdentificationCard / IDENTIFICATION_CARD / 2017 - Front side of the document switched only on segmentation.
United States of America - New Mexico / IdentificationCard / IDENTIFICATION_CARD / 2016 - front side is switched to Segmentation model
Azerbaijan / ResidenceDocument / RESIDENCE_PERMIT / 2023 - New ID supported

Incode Id:

Incode ID - fix bad login error when camera permissions are missing
Incode ID - remove deprecated permissions screen
Incode ID - Name in Incode ID API wasn’t aligned with UI

Updated about 1 month ago