Platform Release Notes

2024 October 2 - planned production deployment

(release notes published 26/9/24, deployment was on Demo environment 26/9/24 - version 1.22, originally planned demo env 24/9/24)

Web app:

Onboarding/Workflows - The redirectURL validation wasn't functional
Onboarding/ID capture - The wrong feedback message was displayed when the wrong side of the ID was show
Onboarding/eKYC - The user wasn't able to manually enter the address If autofill fails in the eKYC module
Onboarding/ID Capture - Fixed tutorial and overlay for Second ID
Onboarding/ID Capture - Improved accuracy of real-time detection for ID type
Onboarding/eKYC - Resolved issues with eKYC data to ensure accurate and reliable customer verification
Onboarding/ID Capture - Made the document chooser screen optional and enabled real-time detection of document type during ID capture

Dashboard:

Dashboard/Compliance – New events “WORKFLOW_IMPORTED” and “WORKFLOW_EDITED” have been added in Audit logs filter
Dashboard/Session - The crosschecks result did not show a specific color for correct/wrong results
Dashboard/Flows - Deprecated tag has been removed from User consent module
Dashboard/ID capture – New checkbox “Always capture back of ID” has been added in the ID capture module
Dashboard/Session – Individual liveness score per each check has been added in the Liveness Detection tab (Note: does not affect the Total score)
Dashboard/Workflows - Old “Gov data validation” module has been removed from the Workflows
Dashboard/Crosschecks - Personal identification number has been renamed to CURP in the crosschecks
Dashboard/Crosschecks - Added Fuzzy and Exact configuration severity for the Name in the crosscheck comparison
Dashboard/Crosschecks - underscore “_” is no longer allowed to be inputted as part of the name when creating a new crosscheck
Dashboard/Flows - Fixed issue with flow version history by adding handling for undefined modules
Dashboard/Workflows - Introduced “Redirect” section in workflow edit mode
Dashboard/Compliance - Added sessionId, identityId, and watchlistId to be displayed in event details
Dashboard/Session - Added a separate field for displaying the middle name in ID OCR section
Dashboard/Face capture - Updated liveness configuration

Server:

Server/OCR - Fixed MRZ gender parsing for non-binary gender MEX INE documents
Server/Face Processing - Improved logic for choosing most prominent face on the image
Server/AES - Limited the number of generated unsigned documents allowed during session
Server/API - Enabled ability for onboarding URL endpoint to send a shortened URL
Server/API - Removed unused app-version endpoint
Server/eKYC - Added date of birth validation in eKYC and implemented new API error message when user submits API request with date of birth in incorrect format
Server/eKYC - Added SSN length validation in eKYC and implemented new API error message accordingly
Server/Rules - Set the default count value to 0 for attempt business rules during evaluation
Server - Added missing id capture events to dictionary

ML:

OCR - AddressCountryCode is returned as part of ocr collection
OCR - Fixed inconsistency in the US states format - now it is always abbreviation (foreign Mexican INE)

ID templates - added support or got fixes for:
New supported templates:

Poland / DriversLicense / DRIVERS_LICENSE / 2002 - New document supported
Latvia / Passport / NATIONAL_PASSPORT / 2024 - New document supported
Uzbekistan / Passport / NATIONAL_PASSPORT / 2006 - New document supported
Brazil / FederalID / POLICE_IDENTIFICATION_CARD / 2002 - New document supported
Brazil / FederalID / POLICE_IDENTIFICATION_CARD / 2001 - New document supported
Argentina / Passport / NATIONAL_PASSPORT / 2023 - New document supported
Mexico / IdentificationCard / DIGITAL_IDENTIFICATION_CARD / 2020 - New document supported
United States of America - Tennessee / DriversLicense / DRIVER_LICENSE / 2024 - New document supported
Croatia / DriversLicense / DRIVERS_LICENSE / 2024 - New document supported

Changes to current templates:

United States of America - Maine / DriversLicense / DRIVERS_LICENSE / 2011 - Template switched to entity_segmentation approach - front side
United States of America - Alaska / DriversLicense / LEARNERS_PERMIT / 2019 - Document classification improved
United States of America - Alaska / DriversLicense / DRIVERS_LICENSE / 2019 - Document classification improved.
United States of America - Florida / DriversLicense / DRIVERS_LICENSE / 2017 - Document classification improved
United States of America - Florida / DriversLicense / LEARNERS_PERMIT / 2017 - Document classification improved
United States of America - Idaho / DriversLicense / LEARNERS_PERMIT / 2023 - Document classification improved
United States of America - Idaho / DriversLicense / DRIVERS_LICENSE / 2023 - Document classification improved
United States of America - Louisiana / DriversLicense / LEARNERS_PERMIT / 2015 - Document classification improved
United States of America - Louisiana / DriversLicense / DRIVERS_LICENSE / 2015 - Document classification improved
United States of America - Missouri / DriversLicense / DRIVERS_LICENSE / 2012 - Document classification improved
United States of America - Missouri / DriversLicense / LEARNERS_PERMIT / 2012 - Document classification improved
United States of America - Missouri / DriversLicense / LEARNERS_PERMIT / 2020 - Document classification improved
United States of America - Missouri / DriversLicense / DRIVERS_LICENSE / 2020 - Document classification improved
United States of America - Nebraska / DriversLicense / DRIVERS_LICENSE / 2021 - Document classification improved
United States of America - Nebraska / DriversLicense / LEARNERS_PERMIT / 2022 - Document classification improved
United States of America - Texas / DriversLicense / DRIVERS_LICENSE / 2020 - Document classification improved
United States of America - Texas / DriversLicense / LEARNERS_PERMIT / 2020 - Document classification improved
United States of America - Virginia / DriversLicense / LEARNERS_PERMIT / 2023 - Document classification improved
United States of America - Virginia / DriversLicense / DRIVERS_LICENSE / 2023 - Document classification improved
United States of America - Virginia / DriversLicense / DRIVERS_LICENSE / 2018 - Document classification improved
United States of America - Washington / DriversLicense / DRIVERS_LICENSE / 2018 - Document classification improved
Philippines / IdentificationCard / UMID_CARD / 2002 - Mother's last name switched to Middle name, Specific field improvements: First name, Middle name
United States of America - Alaska / DriversLicense / DRIVERS_LICENSE / 2019 - Template improved in general
Bolivia / IdentificationCard / IDENTIFICATION_CARD / 2020 - Template improved in general
Bolivia / IdentificationCard / IDENTIFICATION_CARD / 2001 - Template improved in general
Bolivia / IdentificationCard / IDENTIFICATION_CARD / 2002 - Template improved in general
United States Of America / Identification Card / IDENTIFICATION_CARD / 2017 - Template switched to entity segmentation; Fallback approach added: regions
United States Of America /South Carolina/ IdentificationCard / IDENTIFICATION_CARD_UNDER21 / 2010 - Template switched to regions approach
United States OF America / ARIZONA / DriverLicense / LEARNER_PERMIT / 2014 - Template switched to entity segmentation approach
United States of America - Pennsylvania / IdentificationCard / IDENTIFICATION_CARD_UNDER21 / 2007 - Template switched to region based approach
United States of America - New York / DriversLicense / LEARNERS_PERMIT / 2017 - Template switched to entity_segmentation approach - front side; Fallback approach added: regions
United States of America - FLORIDA / IdentificationCard / IDENTIFICATION_CARD_UNDER21 / 2013/ r1 - Template switched to region based approach.
United States of America - Minnesota / DriversLicense / DRIVERS_LICENSE / 2004 - Template switched to entity_segmentation approach - front side
United States Of America / Washington / IdentificationCard / ENHANCED_DENTIFICATION_CARD _UNDER 21/ 2017 - Template switched to entity segmentation approach
United States OF America / Nevada / DriverLicense / LEARNER_PERMIT_UNDER21 / 2010 - Template switched to entity segmentation approach
United States of America - FLORIDA/ DriversLicense / LEARNERS_PERMIT / 2004/ r1 - Template switched to entity_segmentation approach - front side. Fallback approach added: regions.
United States of America - Indiana / DriversLicense / LEARNERS_PERMIT_UNDER21 / 2010 - Template switched to entity_segmentation approach - front side; Fallback approach added: regions
United States OF America / North Carolina / DriverLicense / DRIVER_LICENSE / 2008 - Template switched to regions approach
United States of America - SOUTH_CAROLINA/ DriversLicense / DRIVERS_LICENSE_UNDER21 / 2010/r1 - Template switched to entity_segmentation approach - front side. Fallback approach added: regions.
United States of America - Mississippi / IdentificationCard / IDENTIFICATION_CARD / 2001 - Template switched to entity_segmentation approach - front side; Fallback approach added: regions
United States Of America / Oregon / IdentificationCard / IDENTIFICATION_CARD_UNDER21 / 2004 - Template switched to entity segmentation approach
United States of America - Iowa / DriversLicense / DRIVER_LICENSE_UNDER21 / 2013 - Template switched to region based approach; Fallback approach added: entity_segmentation
United States of America - New York / DriversLicense / DRIVER_LICENSE / 2005 - Template switched to region based approach
United States OF America / Florida / DriverLicense/ DRIVER_LICENSE_UNDER21 / 2004 - Template switched to regions approach
United States of America - New York / DriversLicense / LEARNERS_PERMIT / 2022 - Template switched to entity_segmentation approach - front side; Fallback approach added: regions
United States of America - Georgia / DriversLicense / LEARNERS_PERMIT_UNDER21 / 2012 - Template switched to region based approach; Fallback approach added: entity_segmentation
United States of America - Oklahoma / DriversLicense / LEARNERS_PERMIT_UNDER21 / 2012/ r1 - Template switched to entity_segmentation approach - front side. Fallback approach added: regions.
United States of America - Kentucky / DriversLicense / LEARNERS_PERMIT_UNDER21 / 2019/ r1 - Template switched to entity_segmentation approach - front side
United States Of America / IdentidicationCard / ENHANCED_IDENTIFICATION_CARD / 2017 - Template switched to entity segmentation approach ; Fallback approach added: Regions
United States of America - Oklahoma / IdentificationCard / IDENTIFICATION_CARD_UNDER21 / 2012/ r1 - Template switched to entity_segmentation approach - front side. Fallback approach added: regions.
United States of America - Iowa / DriversLicense / LEARNERS_PERMIT_UNDER21 / 2013 - Template switched to entity_segmentation approach - front side; Fallback approach added: regions
United States of America - Georgia / IdentificationCard / IDENTIFICATION_CARD_UNDER21 / 2012 - Template switched to entity_segmentation approach - front side; Fallback approach added: regions
United States Of America / Minnesota / DriverLIcense / LEARNER’S_ PERMIT_UNDER21 / 2004 - Template switched to regions approach
United States of America - MISSISSIPPI / IdentificationCard / IDENTIFICATION_CARD_UNDER21 / 2001/r2 - Template switched to region based approach
United States of America - Washington / IdentificationCard / IDENTIFICATION_CARD / 2010 - Template switched to entity_segmentation approach - front side; Fallback approach added: regions
United States Of America / Missouri / IdentificationCarD / IDENTIFICATION_CARD_UNDER21 / 2020 - Template switched to entiy segmentation approach
United States of America - Indiana / IdentificationCard / IDENTIFICATION_CARD_UNDER21 / 2010/ r2 - Template switched to entity_segmentation approach - front side. Fallback approach added: regions.
United States of America - New York / IdentificationCard / IDENTIFICATION_CARD / 2018 - Template switched to entity_segmentation approach - front side; Fallback approach added: regions
United States Of America / North Dakota / IdentificationCard/ IDENTIFICATION_CARD / 2006 - Template switched to entity segmentation approach
United States of America - GEORGIA/ DriversLicense / PROVISIONAL_DRIVERS_LICENSE / 2012/r1 - Template switched to entity_segmentation approach - front side. Fallback approach added: regions.
United States Of America / Minnesota / IdentificationCard / IDENTIFICATION_CARD / 2004 - Template switched to regions approach
United States of America - Washington / IdentificationCard / ENHANCED_IDENTIFICATION_CARD_UNDER21 / 2022 - Template switched to region based approach; Fallback approach added: entity_segmentation
Unites States of America - Idaho / IdentificationCard / IDENTIFICATION_CARD / 2023 - Template switched to entity_segmentation approach - front side
United States Of America / Minnesota / IdentificationCard / IDENTIFICATION_CARD_UNDER21 / 2004 - Template switched to regions approach ; Segmentation fallback for address
United States of America - Wisconsin / IdentificationCard / IDENTIFICATION_CARD / 2023 - Template switched to entity_segmentation approach - front side; Fallback approach added: regions
United States of America - SOUTH_CAROLINA/ IdentificationCard / IDENTIFICATION_CARD / 2010 - Template switched to entity_segmentation approach - front side. Fallback approach added: regions.
United States of America - Idaho / DriversLicense / LEARNERS_PERMIT_UNDER21 / 2016 - Template switched to entity_segmentation approach - front side; Fallback approach added: regions
United States Of America / NEW_YORK / IdentificationCard /IDENTIFICATIN_CARD / 2005 - Template switched to regions approach
United States of America - WASHINGTON/ IdentificationCard / ENHANCED_IDENTIFICATION_CARD / 2017 - Template switched to region based approach
United States of America - ARKANSAS / IdentificationCard / IDENTIFICATION_CARD / 2011/ r2 - Template switched to entity_segmentation approach. Fallback approach added: regions
United States Of America / Alabama / DriverLicencse / DRIVER_LICENSE_UNDER 21 / 2010 - Template switched to entiy segmentation approach
United States Of America / District Of Columbia / DriverLicencse / DRIVER_LICENSE / 2017 - Template switched to regions approach
United States of America - OREGON / DriversLicense / PROVISIONAL_DRIVERS_LICENSE_UNDER21 / 2004/r1 - Template switched to region based approach.
United States of America - Georgia / DriversLicense / DRIVER_LICENSE_UNDER21 / 2012/ r1 - Template switched to entity_segmentation approach. Fallback approach added: regions
United States of America - California / DriversLicense / PROVISIONAL_DRIVERS_LICENSE_UNDER21 / 2018/ r1 - Template switched to entity_segmentation approach. Fallback approach added: regions
United States of America - ARIZONA/ DriversLicense / DRIVER_LICENSE_UNDER21 / 2023/r1 - Template switched to entity_segmentation approach - front side. Fallback approach added: regions.
United States of America - ARIZONA/ DriversLicense / LEARNERS_PERMIT_UNDER21 / 2023 - Template switched to entity_segmentation approach - front side. Fallback approach added: regions.
United States of America - COLORADO / IdentificationCard / IDENTIFICATION_CARD / 2014/ r1 - Template switched to entity_segmentation approach. Fallback approach added: regions
United States of America - PENNSYLVANIA / IdentificationCard / IDENTIFICATION_CARD / 2022/ r1 - Template switched to entity_segmentation approach - front side. Fallback approach added: regions.
United States of America - ARIZONA / DriversLicense / DRIVER_LICENSE_UNDER21 / 2001/ r1 - Template switched to region based approach.
United States of America - US_DEPARTMENT_OF_STATE / TravelDocument / PASSPORT_CARD_ALLAGES / 2012/ r2 - Template switched to entity_segmentation approach - front side. Fallback approach added: regions.
United States of America - MICHIGAN / DriversLicense / DRIVERS_LICENSE_UNDER21 / 2011/ r1 - Template switched to entity_segmentation approach - front side. Fallback approach added: regions.
Philippines / Other / PHILPOST / 2015 - Specific field improvements: Reference number

Incode ID:

Incode ID - Incode ID verification wasn't functional via redirect verification page
Incode ID - Privacy policy checkbox wasn't functional for specific client
Incode ID - The selfie frame was overlapping with the “incode” logo
Incode ID - Incode ID logo has been updated in Incode ID website
Incode ID - SMS and email “Fan ID added to Wallet” was arriving after every sign-in
Incode ID - The client’s name is shown instead of the logo in the same box if the logo is not provided

2024 September 18 - planned production deployment

(release notes published 12/9/24, deployment was on Demo environment 12/9/24 - version 1.21, originally planned demo env 10/9/24)

Web app:

Onboarding/eKYC - eKYC module wasn't work as expected, data was disappearing after pressing "Submit" button
Onboarding/eKYC - SSN field has been updated with a predetermined number format and only numeric digits are permitted
Onboarding/eKYC - The number of digits for the phone number field is limited to a maximum of ten digits that can be entered
Onboarding/eKYC - The number of characters for the first/last name fields are limited to a maximum of 100 that can be entered. The only permissible characters for first/last name fields are alphabetical, spaces, apostrophe, and comma
Onboarding/eKYC - New “Middle Name” field has been added as an optional field

Update: 19/09/24

Onboarding/Face capture - Unexpected “Try again” button was present after 3 unsuccessful face capture attempts

Dashboard:

Dashboard/Filters - New filter “Video selfie quality” has been added in the Sessions section
Dashboard/Workflows - Move arrow was appearing in the preview mode
Dashboard/Modules - Three modules have been renamed: Combined consent to “Data Sharing Consent”, Government Verification to “Government Record Verification” and Forms to “Forms and Data Entry”. (”Name capture” and “Custom fields” modules will be Deprecated soon)
Dashboard/Workflows - Crosscheck severity wasn't functional, medium level could not be changed
Dashboard/Workflows - The workflow could not be saved correctly with a condition that uses crosscheck if there were trailing white space characters
Dashboard/Workflows - Support for Redirect option and MiniApps have been added to the workflows
Dashboard/Crosschecks - CURP source and relevant fields have been added in crosschecks in flows and workflows
Dashboard/Video Selfie - Few VS events were missing from Event log when openVidu was used
Dashboard/Identities - The NFTs tab has been removed from the Identities section
Dashboard/Video Selfie - New ‘Voice Consent Face Recognition’ check has been added in the VS tab

Update: 19/09/24

Dashboard/CURP - CURP validation was incorrectly changing the score of Gov validation facial data
Dashboard/Rules - The watchlist rule was not triggered correctly to send the session to manual review
Dashboard/Configuration - The new field “Third party async retries webhook url (optional)” has been added under the Webhooks tab
Dashboard/CURP - The new option “Async retries enabled” has been added in the CURP validation module
Dashboard/Session - ID quality checks were missing in the Age assurance feature
Dashboard/CURP - Curp score was not present in the session after successful response for specific organization

Server:

Server/Face capture - If Age Verification is enabled, selfie picture will not be stored in the session
Server - Option to select which files to exclude from ".tar" compressed file has been added
Server/Global Watchlist - Option to use MRZ name for searching watchlists has been added
Server/API - New field "addressCountryCode" has been added in API response
Server/Face capture - Capture attempts were present when age assurance was enabled
Server/eKYC - Full address wasn't extracted from the eKYC module for crosschecks
Server/Video Selfie - “Video selfie quality” check has been added within csv file export and as a filter
Server/Device fingerprint - The latest Device Fingerprint wasn't fetched in the single session
Server - Face detection with multifaces images wasn't work as expected

Update: 19/09/24

Server/CSV - New columns “videoquality”, videoWidth”, “videoHeigh”, “videoBitRate” and “videoDuration” have beed added in the CSV file
Server - Process/face wasn't functional for several organizations
Server - Finish-status wasn't functional for specific case

ML:

Document Number Format Valid check wasn't functional for specific IDs
Issue date validity was failing in case when issueYear was 2 digits only for Canadian IDs
Id-validation-service: 2.9.0 release includes new model improvements

ID templates - added support or got fixes for:
New supported templates:

United States of America - TENNESSEE/ IdentificationCard / IDENTIFICATION_CARD_UNDER21 / 2024 - Only config file created for Data Collection
Uganda / Other / REFUGEE_IDENTIFICATION_CARD / 2022 - New document supported
United States of America - Florida / IdentificationCard / TEMPORARY_IDENTIFICATION_CARD_UNDER21 / 2017 - New document supported
United States Of America / Florida / IdentificationCard/ TEMPORARY_IDENTIFICATION_CARD / 2017 - New document supported
United States of America - Florida / DriversLicense / TEMPORARY_LEARNERS_PERMIT / 2017 - New document supported
Mexico - QUINTANA ROO / DriversLicense / DRIVERS_LICENSE / 1999 - New document supported
Brazil / FederalID / DOMESTIC_IDENTIFICATION_CARD / 1955 - New document supported
Brazil / FederalD / DOMESRIC_IDENTIFICATION_CARD / 1956 - New document supported
Brazil / FederalID / DOMESTIC_IDENTIFICATION_CARD / 1958 - New document supported
Brazil / FederalID / DOMESTIC_IDENTIFICATION_CARD / 1960 - New document supported
Brazil / FederalID / DOMESTIC_IDENTIFICATION_CARD / 1961 - New document supported
Brazil / FederalID / DOMESTIC_IDENTIFICATION_CARD / 1962 - New document supported
Brazil / FederalID / DOMESTIC_IDENTIFICATION_CARD / 1963 - Only config file created for Data Collection
Brazil/ FederalID / POLICE_IDENTIFICATION_CARD / 1990 - New document supported
India - Chandigarh / DriversLicense / DRIVERS_LICENSE / 2008 - New document supported
Brazil / FederalID / POLICE_IDENTIFICATION_CARD / 1994 - New document supported
Brazil / FederalID / POLICE_IDENTIFICATION_CARD / 1995 - New document supported
Brazil / FederalID / POLICE_IDENTIFICATION_CARD / 1996 - New document supported
Brazil / FederalID / DOMESTIC_IDENTIFICATION_CARD / 1964 - New document supported
Brazil / FedearlID / POLICE_IDENTIFICATON_CARD / 1997 - New document supported
United States Of America / NORTH_CAROLINA / DriverLicense / LERARNERS_PERMIT_UNDER21 / 2024 - New document supported
United States of America - North Carolina / DriversLicense / LEARNERS_PERMIT / 2024 - New document supported
United States of America - Mississippi / IdentificationCard / IDENTIFICATION_CARD_UNDER21 / 2024 - New document supported
United States of America - Florida / IdentificationCard / IDENTIFICATION_CARD / 1999 - New document supported
Brazil / FederalID / POLICE_IDENTIFICATION_CARD / 2017 - New document supported
Mexico / IdentificationCard / AIRFORCE_IDENTIFICATION_CARD / 2021 - New document supported
Peru / DriversLicense / DRIVERS_LICENSE / 2002 - New document supported
Brazil / FederalID / IDENTIFICATION_CARD / 2002 - New document supported
Taiwan / Visa / VISA / 2023 - New document supported
Mexico - NAYARIT/ DriversLicense / DRIVERS_LICENSE / 2016 - New document supported
Brazil / FederalID / POLICE_IDENTIFICATION_CARD / 1998 - New documenr supported
Mali / IdentificationCard / IDENTIFICATION_CARD / 2023 - New document supported
Brazil / FederalID / POLICE_IDENTIFICATION_CARD / 1992 - New document supported
Kosovo / ResidenceDocument / RESIDENCE_PERMIT / 2021 - New document supported
Russia / Visa / VISA / 2021 - New document supported
Rwanda / Passport / NATIONAL_PASSPORT / 2020 - New document supported
Chile / Passport / EMERGENCY_PASSPORT / 2022 - New document supported
Brazil / FederalID / POLICE_IDENTIFICATION_CARD / 1993 - New document supported

Changes to current templates:

United States of America - North Carolina / DriversLicense / LEARNERS_PERMIT / 2024 - Regions with exception to DoB redacted for Age assurance
United States Of America / North Carolina / DriversLicense / LEARNERS_PERMIT_UNDER21 / 2024 - Redact - Regions with exception to DoB redacted for Age assurance
Canada - British Columbia / IdentificationCard / IDENTIFICATION_CARD / 2020 - Template switched to entity_segmentation approach with masking - front side
Canada - Manitoba / IdentificationCard / IDENTIFICATION_CARD / 2018 - Template switched to entity_segmentation approach; Fallback approach added: regions; OCR provider switched to Incode
Philippines / Other / PROFESSIONAL_REGULATION_COMISSION / 2010 - New field added: middleName
Philippines / VoterIdentification / VOTER_IDENTIFICATION_CARD / 2010 - New field added: givenNames, middleName, lastName; New field added: Nationality field
Philippines / IdentificationCard / IDENTIFICATION_CARD / 2021 - New field added: middleName
Philippines / Passport / NATIONAL_PASSPORT / 2012 - New field added: middleName
Peru / DriversLicense / DRIVERS_LICENSE / 2000 - Specific field improvements: birthDate
Uganda / IdentificationCard / IDENTIFICATION_CARD / 2014 - Specific field improvements: Address field
Pakistan - Islamabad / DriversLicense / DRIVERS_LICENSE / 2015 - Specific field improvements: birthDate, issueDate, expirationDate
Mexico - Baja California / DriversLicense / DRIVERS_LICENSE / 2021 - Specific field improvements: issueDate, expirationDate. idAlteration disabled on template level
Mexico - Sinaloa / DriversLicense / DRIVERS_LICENSE / 2018 - Specific field improvements: issueDate
Kuwait / DriversLicense / DRIVERS_LICENSE / 2004 - Specific field improvements: birthDate, issueDate, expirationDate
Greece / DriversLicense / DRIVERS_LICENSE / 2009 - Specific field improvements: birthDate, issueDate
Estonia / DriversLicense / DRIVERS_LICENSE / 2013 - Specific field improvements: birthDate, issueDate, expirationDate
United Arab Emirates / DriversLicense / DRIVER_LICENSE / 2003 - Specific field improvements: birthDate, issueDate, expirationDate
Canada / IdentificationCard / CANADIAN_CITIZENSHIP_CARD / 2002 - Engineering fix
Bulgaria / DriversLicense / DRIVERS_LICENSE / 2013 - Specific field improvements: documentNumber
Belarus / DriversLicense / DRIVERS_LICENSE / 2012 - Specific field improvements: documentNumber
Austria / DriversLicense / DRIVER_LICENSE / 2010 - Specific field improvements: documentNumber
United States Of America / Passport / NATIONAL_PASSPORT / 2020 - Template switched to entity_segmentation approach; OCR provider switched to Incode
United States of America / TribalIdentification / TRIBAL_IDENTIFICATION_CARD / 2010 - Classification changed from "USA|ALL|Other|TRIBAL_IDENTIFICATION_CARD|2010" to "USA|ALL|TribalIdentification|TRIBAL_IDENTIFICATION_CARD|2010"
United States of America / TribalIdentification / TRIBAL_IDENTIFICATION_CARD / 2009 - Classification changed from "USA|ALL|Other|TRIBAL_IDENTIFICATION_CARD|2009" to "USA|ALL|TribalIdentification|TRIBAL_IDENTIFICATION_CARD|2009"
United States of America / TribalIdentification / TRIBAL_IDENTIFICATION_CARD / 2008 - Classification changed from "USA|ALL|Other|TRIBAL_IDENTIFICATION_CARD|2008" to "USA|ALL|TribalIdentification|TRIBAL_IDENTIFICATION_CARD|2008"
United States of America / TribalIdentification / TRIBAL_IDENTIFICATION_CARD / 2007 - Classification changed from "USA|ALL|Other|TRIBAL_IDENTIFICATION_CARD|2007" to "USA|ALL|TribalIdentification|TRIBAL_IDENTIFICATION_CARD|2007"
United States of America / TribalIdentification / TRIBAL_IDENTIFICATION_CARD / 2006 - Classification changed from "USA|ALL|Other|TRIBAL_IDENTIFICATION_CARD|2006" to "USA|ALL|TribalIdentification|TRIBAL_IDENTIFICATION_CARD|2006"
United States of America / TribalIdentification / TRIBAL_IDENTIFICATION_CARD / 2005 - Classification changed from "USA|ALL|Other|TRIBAL_IDENTIFICATION_CARD|2005" to "USA|ALL|TribalIdentification|TRIBAL_IDENTIFICATION_CARD|2005"
United States of America / TribalIdentification / TRIBAL_IDENTIFICATION_CARD / 1993 - Classification changed from "USA|ALL|Other|TRIBAL_IDENTIFICATION_CARD|1993" to "USA|ALL|TribalIdentification|TRIBAL_IDENTIFICATION_CARD|1993"
United States of America / TribalIdentification / TRIBAL_IDENTIFICATION_CARD / 1990 - Classification changed from "USA|ALL|Other|TRIBAL_IDENTIFICATION_CARD|1990" to "USA|ALL|TribalIdentification|TRIBAL_IDENTIFICATION_CARD|1990"
United States of America / TribalIdentification / TRIBAL_IDENTIFICATION_CARD / 1989 - Classification changed from "USA|ALL|Other|TRIBAL_IDENTIFICATION_CARD|1989" to "USA|ALL|TribalIdentification|TRIBAL_IDENTIFICATION_CARD|1989"
United States of America / TribalIdentification / TRIBAL_IDENTIFICATION_CARD / 1988 - Classification changed from "USA|ALL|Other|TRIBAL_IDENTIFICATION_CARD|1988" to "USA|ALL|TribalIdentification|TRIBAL_IDENTIFICATION_CARD|1988"
United States of America / TribalIdentification / TRIBAL_IDENTIFICATION_CARD / 1987 - Classification changed from "USA|ALL|Other|TRIBAL_IDENTIFICATION_CARD|1987" to "USA|ALL|TribalIdentification|TRIBAL_IDENTIFICATION_CARD|1987"
United States of America / TribalIdentification / TRIBAL_IDENTIFICATION_CARD / 1986 - Classification changed from "USA|ALL|Other|TRIBAL_IDENTIFICATION_CARD|1986" to "USA|ALL|TribalIdentification|TRIBAL_IDENTIFICATION_CARD|1986"
United States of America / TribalIdentification / TRIBAL_IDENTIFICATION_CARD / 1985 - Classification changed from "USA|ALL|Other|TRIBAL_IDENTIFICATION_CARD|1985" to "USA|ALL|TribalIdentification|TRIBAL_IDENTIFICATION_CARD|1985"
United States of America / TribalIdentification / TRIBAL_IDENTIFICATION_CARD / 1984 - Classification changed from "USA|ALL|Other|TRIBAL_IDENTIFICATION_CARD|1984" to "USA|ALL|TribalIdentification|TRIBAL_IDENTIFICATION_CARD|1984"
United States of America / TribalIdentification / TRIBAL_IDENTIFICATION_CARD / 1981 - Classification changed from "USA|ALL|Other|TRIBAL_IDENTIFICATION_CARD|1981" to "USA|ALL|TribalIdentification|TRIBAL_IDENTIFICATION_CARD|1981"
Canada/ BRITISH_COLOMBIA / TribaIdentification / TRIBAL_IDENTFICATION_CARD/ 2015 - Classification changed from "CAN|BRITISH_COLUMBIA|Other|TRIBAL_IDENTIFICATION_CARD|2015 to "CAN|BRITISH_COLUMBIA|TribalIdentification|TRIBAL_IDENTIFICATION_CARD|2015
United States of America / TribalIdentification / TRIBAL_IDENTIFICATION_CARD / 1972 - Classification changed from "USA|ALL|Other|TRIBAL_IDENTIFICATION_CARD|1972" to "USA|ALL|TribalIdentification|TRIBAL_IDENTIFICATION_CARD|1972"
United States of America / TribalIdentification / TRIBAL_IDENTIFICATION_CARD / 2021 - Classification changed from "USA|ALL|Other|TRIBAL_IDENTIFICATION_CARD|2021" to "USA|ALL|TribalIdentification|TRIBAL_IDENTIFICATION_CARD|2021"
United States of America / TribalIdentification / TRIBAL_IDENTIFICATION_CARD / 2022 - Classification changed from "USA|ALL|Other|TRIBAL_IDENTIFICATION_CARD|2022" to "USA|ALL|TribalIdentification|TRIBAL_IDENTIFICATION_CARD|2022"
United States of America / TribalIdentification / TRIBAL_IDENTIFICATION_CARD / 2023 - Classification changed from "USA|ALL|Other|TRIBAL_IDENTIFICATION_CARD|2023" to "USA|ALL|TribalIdentification|TRIBAL_IDENTIFICATION_CARD|2023"
United States of America / TribalIdentification / TRIBAL_IDENTIFICATION_CARD / 2016 - Classification changed from "USA|ALL|Other|TRIBAL_IDENTIFICATION_CARD|2016" to "USA|ALL|TribalIdentification|TRIBAL_IDENTIFICATION_CARD|2016"
United States of America / TribalIdentification / TRIBAL_IDENTIFICATION_CARD / 2019 - Classification changed from "USA|ALL|Other|TRIBAL_IDENTIFICATION_CARD|2019" to "USA|ALL|TribalIdentification|TRIBAL_IDENTIFICATION_CARD|2019"
United States of America / TribalIdentification / TRIBAL_IDENTIFICATION_CARD / 2018 - Classification changed from "USA|ALL|Other|TRIBAL_IDENTIFICATION_CARD|2018" to "USA|ALL|TribalIdentification|TRIBAL_IDENTIFICATION_CARD|2018"
United States of America / TribalIdentification / TRIBAL_IDENTIFICATION_CARD / 2017 - Classification changed from "USA|ALL|Other|TRIBAL_IDENTIFICATION_CARD|2017" to "USA|ALL|TribalIdentification|TRIBAL_IDENTIFICATION_CARD|2017"
United States of America / TribalIdentification / TRIBAL_IDENTIFICATION_CARD / 2004 - Classification changed from "USA|ALL|Other|TRIBAL_IDENTIFICATION_CARD|2004" to "USA|ALL|TribalIdentification|TRIBAL_IDENTIFICATION_CARD|2004"
United States of America / TribalIdentification / TRIBAL_IDENTIFICATION_CARD / 2003 - Classification changed from "USA|ALL|Other|TRIBAL_IDENTIFICATION_CARD|2003" to "USA|ALL|TribalIdentification|TRIBAL_IDENTIFICATION_CARD|2003"
United States of America / TribalIdentification / TRIBAL_IDENTIFICATION_CARD / 2001 - Classification changed from "USA|ALL|Other|TRIBAL_IDENTIFICATION_CARD|2001" to "USA|ALL|TribalIdentification|TRIBAL_IDENTIFICATION_CARD|2001"
United States of America / TribalIdentification / TRIBAL_IDENTIFICATION_CARD / 2000 - Classification changed from "USA|ALL|Other|TRIBAL_IDENTIFICATION_CARD|2000" to "USA|ALL|TribalIdentification|TRIBAL_IDENTIFICATION_CARD|2000"
United States of America / TribalIdentification / TRIBAL_IDENTIFICATION_CARD / 1999 - Classification changed from "USA|ALL|Other|TRIBAL_IDENTIFICATION_CARD|1999" to "USA|ALL|TribalIdentification|TRIBAL_IDENTIFICATION_CARD|1999"
United States of America / TribalIdentification / TRIBAL_IDENTIFICATION_CARD / 1998 - Classification changed from "USA|ALL|Other|TRIBAL_IDENTIFICATION_CARD|1998" to "USA|ALL|TribalIdentification|TRIBAL_IDENTIFICATION_CARD|1998"
United States of America / TribalIdentification / TRIBAL_IDENTIFICATION_CARD / 1995 - Classification changed from "USA|ALL|Other|TRIBAL_IDENTIFICATION_CARD|1995" to "USA|ALL|TribalIdentification|TRIBAL_IDENTIFICATION_CARD|1995"
United States of America / TribalIdentification / TRIBAL_IDENTIFICATION_CARD / 2020 - Classification changed from "USA|ALL|Other|TRIBAL_IDENTIFICATION_CARD|2020" to "USA|ALL|TribalIdentification|TRIBAL_IDENTIFICATION_CARD|2020"
United States of America / TribalIdentification / TRIBAL_IDENTIFICATION_CARD / 1980 - Classification changed from “USA|ALL|Other|TRIBAL_IDENTIFICATION_CARD|1980” to “USA|ALL|TribalIdentification|TRIBAL_IDENTIFICATION_CARD|1980”
United States of America / TribalIdentification / TRIBAL_IDENTIFICATION_CARD / 1979 - Classification changed from "USA|ALL|Other|TRIBAL_IDENTIFICATION_CARD|1979" to "USA|ALL|TribalIdentification|TRIBAL_IDENTIFICATION_CARD|1979"
United States of America / TribalIdentification / TRIBAL_IDENTIFICATION_CARD / 1978 - Classification changed from "USA|ALL|Other|TRIBAL_IDENTIFICATION_CARD|1978" to "USA|ALL|TribalIdentification|TRIBAL_IDENTIFICATION_CARD|1978"
United States of America / TribalIdentification / TRIBAL_IDENTIFICATION_CARD / 1977 - Classification changed from "USA|ALL|Other|TRIBAL_IDENTIFICATION_CARD|1977" to "USA|ALL|TribalIdentification|TRIBAL_IDENTIFICATION_CARD|1977"
United States of America / TribalIdentification / TRIBAL_IDENTIFICATION_CARD / 1976 - Classification changed from "USA|ALL|Other|TRIBAL_IDENTIFICATION_CARD|1976" to "USA|ALL|TribalIdentification|TRIBAL_IDENTIFICATION_CARD|1976"
United States of America / TribalIdentification / TRIBAL_IDENTIFICATION_CARD / 1975 - Classification changed from "USA|ALL|Other|TRIBAL_IDENTIFICATION_CARD|1975" to "USA|ALL|TribalIdentification|TRIBAL_IDENTIFICATION_CARD|1975"
United States of America / TribalIdentification / TRIBAL_IDENTIFICATION_CARD / 1974 - Classification changed from "USA|ALL|Other|TRIBAL_IDENTIFICATION_CARD|1974" to "USA|ALL|TribalIdentification|TRIBAL_IDENTIFICATION_CARD|1974"
United States of America / TribalIdentification / TRIBAL_IDENTIFICATION_CARD / 1994 - Classification changed from "USA|ALL|Other|TRIBAL_IDENTIFICATION_CARD|1994" to "USA|ALL|TribalIdentification|TRIBAL_IDENTIFICATION_CARD|1994"

Update: 19/09/24

Israel / IdentificationCard / IDENTIFICATION_CARD / 2000 - Template improved in general
Israel / Passport / NATIONAL_PASSPORT / 2013 - Specific field improvements: Document Number and Personal number
Israel / DriversLicense /DRIVER_LICENSE/ 2009 - Template improved in general
Israel / Passport / NATIONAL_PASSPORT / 2011 - Template improved in general ; Tamper check disabled on template level
Israel / DriversLicense / DRIVER_LICENSE / 2018 - Specific field improvements: Personal Number
Israel / IdentificationCard / IDENTIFICATION_CARD / 2013 - Template improved in general

Incode ID:

Incode ID - Verification from slack verification request was failing
Incode ID - The surname was not separated when two words were present in the last name field
Incode ID - Placeholder with Company name has been added in the Wallet
Incode ID - User wasn't able to verify identity with verified phone number

2024 September 4 - planned production deployment

(release notes published 28/8/24, deployment was on Demo environment 28/8/24 - version 1.20, originally planned demo env 27/08/24)

Web app:

Onboarding/Face match - Loading spinner wasn't present after Face match module
Onboarding/eKYC - A new error message has been added when a physical address is not in use
Onboarding/eKYC - Email field is not displayed in eKYC form if the email was added via the Email input module
Onboarding/Flow - Redirected flows on some tablets didn’t work

Update 28/08/24:

Onboarding/Flow - Respect allow more than one finished onboarding config
Onboarding/Flow - Show specific improvement hint when ID upload fails
Onboarding/Flow - Show 'Wrong ID side captured' when user captures wrong side of the ID

Update 09/09/24:

Onboarding/Proof of Address - The set attempts value does not match the actual tries available to the user
Onboarding/eKYC - The user data could not be submitted in the eKYC module
Onboarding/Flow - Flows didn’t work on some tablets
Onboarding/Proof of Address - The user was able to pass Retry screen without pressing on the Try Again button

Dashboard:

Dashboard/Filters - External CustomerId filter in Sessions tab wasn't functional
Dashboard/Custom Fields - The checkboxes for adding Custom Fields were not functiona
Dashboard/Crosschecks - The option to preview crosschecks in view mode has been added
Dashboard/Configuration - Client id and secret key wasn't mandatory for Authentication
Dashboard/Flow - The User consent, ML Consent and Government data validation modules have been deprecated and deactivated
Dashboard/Rules - New options “ONE FIELD MISSING” and “BOTH FIELDS MISSING” have been added in the Rules Engine
Dashboard/Flow - Module lifecycle state has been added in the flow creation
Dashboard/Workflow - The open workflow designer button has been removed from the ‘three dots’ options menu
Dashboard/Session - Backend events for Antifraud and Global Watchlist modules have been added in the Event Log
Dashboard/Flows - Wrong error was present in the logs when the Global Watchlist module was disabled
Dashboard/Workflow - Workflow validation error has been updated by new design
Dashboard/Rules - A new operator ">" has been added in the Rules Engine

Update: 28/08/24

Dashboard/eKYC - Displaying Business Tax ID input on single session dashboard
Dashboard/eKYC - Introducing sources and mandatory versus optional fields
Dashboard/eKYC - Updating UBO & director display on single session dashboard
Dashboard/eKYC - Introducing new onboarding flow fields based on module source updates

Update 09/09/24:

Dashboard/Session - Face capture attempts were not present in the session
Dashboard/Session - New non-binary value X for gender crosscheck has been added
Dashboard/ID capture – Onboarding flow attempts cannot be set to 0 in ID Capture configuration 0

Server:

Server/eKYB - Remapping eKYB US Tin sub_label from Found/Not Found to Verified & Unverified
Server/Dashboard - Flows & Workflows - Deprecated modules: User consent, ML Consent and Government data validation, added proper tag on UI (Deprecated)
Server/Flows & Workflows - Remove beta property from flow and workflow modules
Server/Face capture - Unsuccessful manual capture attempts were not shown
Server - Handled properly CPF length error message
Server - Added QR cross check for Mexican Voter card
Server - Improvement of CheckedAddress (fetching response)
Server/Government Validation - Added support for Philippines documents
Server/Webhook - Added support for getting webhook of second id
Server/Device fingerprint - Store all information about device fingerprint during onboarding
Server/Flow modules - Updated module lifecycle state
Server - Improved gender cross checking
Server/eKYB - Fixed handling based on countries set once present/or not fields: UBO and directors
Server/eKYC - Both the “plugins” and “last4SSN” variables weren’t present in eKYC request
Server/eKYC - Impact to US Telco 1 source (improvements)
Server/Videoselfie - Introduced new Video selfie score field ‘Voice consent FR’ and backend event
Server - Process face handling for edge case, when existing user wasn’t found
Server - Rules - Added new selector “EXACTFUZZYNOMATCH”, and removed 'fuzzy' option from existing one “EXACTNOMATCH”
Server/eKYB - Added support for China
Server/CMS - List of issues for case editable wasn’t configurable
Server/Face capture - Refactor of process/face in order to improve general performance

Update 28/08/24:

Server/Face match - With second ID, face match was failing
Server/eKYC - Handling “middleName” on eKYC request for source: US_Credit_Bureau_1
Introduce refNumber and issueDate crosscheck (USA IDs)

Update 09/09/24:

Server - ageAssurance field was missing from /omni/configuration/get?id endpoint used by native
Server/Authentication - Date format wasn't present in the authentications csv file
Server/Rules - Error was present while evaluating expression
Server/Electronic signature - Advanced - “Issue permanent certificate” has been added to the Electronic signature (needs to be provisioned)
Server - Endpoint wasn't work as expected: /omni/es/generateDocumentUploadUrl endpoint
Server - /process/face was failing for specific organisations
Server/eKYB - Integrated support for China in the eKYB module
Server/Session - New non-binary value X for gender crosscheck has been added
Server - isBright field in /add/face response was missing if check was disabled

ML:

PoA service - Improvements on our ML models
PoA field street wasn't present on the dashboard under Other Documents section
Visible ID test has been added in the single session

Update 28/08/24:

PoA service - Add street field in Other Documents on dashboard
v103 cropping model update
Add postprocessing heuristic for CIC field
Add new id test to mark whether user can legally sign documents
Uruguay / IDs 2001 - Rename personalNumber into documentNumber in entity segmentation response
Update classification templates in preprocessing service
Evasion detection model v3.0
Canada / Passport 2013 - Improvements in the MRZ lines and fullNameMrz fields
Canada IDs - Add postprocessing for name field in ocr service

ID templates - added support or got fixes for:
New supported templates:

Philippines / Other / SOCIAL_SECURITY_CARD / 2011/ - Classification changed from PHL|ALL|MedicalCard|MEDICAL_CARD|2011 to PHL|ALL|Other|SOCIAL_SECURITY_CARD|2011
Paraguay / IdentificationCard / IDENTIFICATION_CARD / 2023 - New document supported
Brazil / FederalID / DOMESTIC_IDENTIFICATION_CARD / 1983 - New document supported
Mexico / Zacatecas / DriverLicense / DRIVER_LICENSE / 2014 - New document supported
Mexico / Identification Card / SENIOR_IDENTIFICATION_CARD / 2023 - New document supported
Mexico / Veracruz / DriverLicense / DRIVER_LICENSE / 2016 - New document supported

Changes to current templates:

Brasil / FederaID / DOMESTIC_IDENTIFICATION_CARD / 1995 - Existing field removed: (Expiration Date )
Brazil / FederalID / DOMESTIC_IDENTIFICATION_CARD / 1985 - Template improved in general
Brasil / FederalID / IDENTIFICATION_CARD / 2013 - Specific field improvements: (Name, DoB)
Malawi / Passport / NATIONAL_PASSPORT / 2021 - Specific field improvments: givenNames, lastName
Argentina / DriversLicense / DRIVERS_LICENSE / 2001 - Template switched to entity_segmentation approach (front). Fallback approach added: regions. OCR provider switched to Incode.
Brasil / FederalID / DOMESTIC_IDENTIFICATION_CARD / 1987 - Template improved in general
Brazil / FederalID / DOMESTIC_IDENTIFICATION_CARD / 2006 - New field added: BirthPlace
Brazil / FederalID / DOMESTIC_IDENTIFICATION_CARD / 1990 - New field added: ExpirationDate. Template improved in general.
Australia - New South Wales / DriversLicense / DRIVERS_LICENSE / 2015 - Specific field improvements: name
Uruguay / IdentificationCard / IDENTIFICATION_CARD / IssueYear - 2001 - OCR provider switched to Incode. Template switched to entity_segmentation approach. Fallback approach added: regions.
Brazil / FederalID / DOMESTIC_IDENTIFICATION_CARD / 1980 - Template improved in general
Brazil / FederalID / POLICE_IDENTIFICATION_CARD / 2022 - Specific field improvements: Full Name
India / Passport / NATIONAL_PASSPORT / 2005 - Specific field improvements: (Document Number, space removed)
Cuba / Passport / NATIONAL_PASSPORT / 2016 - Specific field improvements: Issuing Authority
Chile / Passport / NATIONAL_PASSPORT / 2013 - Specific field improvements: Last name, Mother’s Last name
Kenia / IdentificationCard / IDENTIFICATION_CARD / 2011 - Specific field improvement: Name
Peru / IdentificationCard / IDENTIFICATION_CARD / 2020 - MRZ lines extracted by Incode OCR
Peru / IdentificationCard / IDENTIFICATION_CARD / 2001 - MRZ lines extracted by Incode OCR
Haiti / Passport / NATIONAL_PASSPORT / 2017 - Template improved in general
Panama / IdentificationCard / IDENTIFICATION_CARD / 2023 - MRZ lines extracted by Incode OCR
United States of America - USCIS / Permit / EMPLOYMENT_AUTHORIZATION_CARD / 2022 - MRZ lines extracted by Incode OCR
United Kingdom / Passport / NATIONAL_PASSPORT / 2010 - MRZ lines extracted by Incode OCR
Spain / IdentificationCard / IDENTIFICATION_CARD / 2021 - MRZ lines extracted by Incode OCR
Kenia / IdentificationCard / IDENTIFICATION_CARD / 2011 - MRZ lines extracted by Incode OCR
Egypt / Passport / NATIONAL_PASSPORT / 2008 - MRZ lines extracted by Incode OCR
Italia / Passport / NATIONAL_PASSPORT / 2010 - MRZ lines extracted by Incode OCR
Cuba / Passport / NATIONAL_PASSPORT / 2016 - MRZ lines extracted by Incode OCR
Canada / Passport / NATIONAL_PASSPORT / 2013 - MRZ lines extracted by Incode OCR
Brazil / ResidenceDocument / RESIDENCE_PERMIT / 2019 - MRZ lines extracted by Incode OCR
Switzerland / IdentificationCard / IDENTIFICATION_CARD / 2003 - MRZ lines extracted by Incode OCR
Haiti / Passport / NATIONAL_PASSPORT / 2017 - MRZ lines extracted by Incode OCR
Brazil / ResidenceDocument / MIGRATORY_REGISTER / 2012 - MRZ lines extracted by Incode OCR
Italia / IdentificationCard / IDENTIFICATION_CARD / 2016 - MRZ lines extracted by Incode OCR
Brazil / Passport / NATIONAL_PASSPORT / 2018 - MRZ lines extracted by Incode OCR
Belgium / IdentificationCard / IDENTIFICATION_CARD / 2014 - MRZ lines extracted by Incode OCR
Argentina / IdentificationCard / IDENTIFICATION_CARD / 2000 - MRZ lines extracted by Incode OCR
Chile / Passport / NATIONAL_PASSPORT / 2013 - MRZ lines extracted by Incode OCR
United States Of America / US department of State / Visa / VISA_ALLAGES / 2009 - MRZ lines extracted by Incode OCR
Argentina / IdentificationCard / IDENTIFICATION_CARD / 2015 - MRZ lines extracted by Incode OCR
United States Of America / USCIS / EMPLOYMENT__AUTHORIZATION_CARD / 2018 - MRZ lines extracted by Incode OCR
United States Of America / ResidenceDocument / PERMANENT_RESIENCE_CARD / 2017 - MRZ lines extracted by Incode OCR
Russia / Passport / NATIONAL_PASSPORT / 2000 - MRZ lines extracted by Incode OCR
Portugal / IdentificationCard / IDENTIFICATION_CARD / 2015 - MRZ lines extracted by Incode OCR
Poland / IdentificationCard / IDENTIFICATION_CARD / 2019 - MRZ lines extracted by Incode OCR
Brasil / FederalID / POLICE_IDENTIFICTION_CARD / 2014 - Document classification improved (Unique words)
Bosnia and Herzegovina / Passport / NATIONAL_PASSPORT / 2015 - Template improved in general
Brasil / Visa / VISA / 2012 - Template improved in general
France / Passport / DIPLOMATIC_PASSPORT / 2008 - Template improved in general
Brazil / FederalID / IDENTIFICATION_CARD / 2019 - Document additional attributes stage added to template (front)
Brazil / FederalID / FEDERAL_IDENTIFICATION / 2000 - Document additional attributes stage added to template (front)
Russia / Passport / NATIONAL_PASSPORT / 2000 - Template improved in general
France / ResidenceDocument / RESIDENCE_PERMIT / 2011 - Template switched to entity_segmentation approach - both sides. Fallback approach added: regions.
United Kingdom / DriversLicense / PROVISIONAL_DRIVER_LICENSE / 2007 - Template switched to entity_segmentation approach - front side. Fallback approach added: regions.
Brazil / DriverLicense / DRIVER_LICENSE / 2005 - Existing field removed: (address); there is no address filed on BRA DL, mistakenly extracted
Mexico / VoterIdentification / VOTER_IDENTIFICATION_CARD / 2002 - OCR provider switched to Incode. Template switched to entity_segmentation approach.
Singapore / IdentificationCard / IDENTIFICATION_CARD / 2001 - Specific field improvements: name
Brazil / FederaID / DOMESTIC_IDENTIFICATION_CARD / 2004 - Template improved in general
Canada - Ontario / DriversLicense / DRIVERS_LICENSE / 2011 - Template switched to entity_segmentation approach (front). Fallback approach added: regions. OCR provider switched to Incode.
Canada - Ontario / IdentificationCard / IDENTIFICATION_CARD / 2011 - OCR provider switched to Incode
Colombia / TravelDocument / CONSULAR_CARD / 2023 - New document supported
Lesotho / Passport / NATIONAL_PASSPORT / 2016 - Document classification improved. Template switched to region based approach. Specific field improvments: lastName, givenNames

Update 28/08/24:

Paraguay / ALL / Identification Document / 2023 - Personal number cross check was failing

Incode Workforce:

Incode Workforce - Login has been redesigned
Incode Workforce - Logout via OIDC wasn't functional
Incode Workforce - “Try it” button wasn't redirect the user to the proper page
Incode Workforce - The new settings page has been implemented
Incode Workforce - Users page table has been added to the Side bar
Incode Workforce - Reset password option wasn't functional
Incode Workforce - Helpdesk Staff user role has been added
Incode Workforce - The “Change Password” option wasn't appear for Helpdesk Staff user

Update 09/09/24:

Incode Workforce - Workforce email template has been added
Incode ID - Blank screen was present after clicking on Create account or Sign in screen on the specific devices
Incode ID - The integration could not be saved correctly on the specific organization
Incode Workforce - After successful verification, the user wasn't taken to the “Reset password/MFA” screen
Incode ID - Modals in webapp were broken
Incode Workforce - Timed out status has been added for verification trace and expire pending verification traces
Incode Workforce - Welcome admin and reset password email template has been added to autorization service

2024 August 21 - planned production deployment

(release notes published 14/8/24, deployment was on Demo environment 14/8/24 - version 1.19, originally planned demo env 13/8/24)

NOTE:

Webhook:

Test will start, after new production release, with adding:

Webhook timeout of 5 minutes and monitoring behavior
If tests are successful, after 1 day, timeout will be reduced to 2 minutes and observed closely
If test is not successful, change will be reverted to the behavior we had before production release

Web app:

Onboarding/eKYC - The eKYC onboarding form has beed updated to provide consistent error messages and field labels
Onboarding/Id capture - ID capture issue was present with camera focus on recent iPhones and Safari versions
Onboarding/Language setting - Language support for Polish has beed added
Onboarding/PoA - Error message for maximum file size has been added in PoA module
Onboarding/OIDC - Login_hint (if provided) wasn't present as a default in the username input field
Onboarding/Session - The session could not be restarted
Onboarding/Conference - User video was not present in the lower left corner of the conference room

Update 22/08:

Onboarding/OIDC - “Sign in” screen has been updated by new design for OIDC
Onboarding/Flow - After refreshing onboarding flow, new session wasn't created

Dashboard:

Dashboard/Video Selfie - ‘Max video selfie execution time in seconds’ check could not be set above a two-digit number
Dashboard/Custom Watchlist - New “Shared Device Mode” check has been added to the Custom Watchlist module
Dashboard/ID capture - New “Show document chooser screen” check has been added to the ID capture module
Dashboard/Workflows - The zero value wasn't aligned with other values in Sessions column for the Workflows
Dashboard/Configuration - API key rotation option has been added to the Configuration tab (Update 22/08: Visible only for Integrator user role)
Dashboard/Workflows - Crosschecks did not show relevant options based on the previous nodes in workflow
Dashboard/Configuration - All url components have been replaced with new input type url component
Dashboard/Antifraud - New “Exclude sessions with the same external customer id” check has been added to the Antifraud module
Dashboard/Workflows - The progress bar has been added in the Workflow creation wizard
Dashboard/ID capture - Audio has been enabled for ID and Face Recordings option
Dashboard/Configuration - Consent ID column has been added in the Consents tab
Dashboard/Gov validation - Failed score wasn't present when the Gov validation returned “user not found”
Dashboard/ID capture - New “ID Detection Timeout” check has been added to the ID capture module (needs to be provisioned)
Dashboard/Workflows - All the crosschecks were not present in the condition list
Dashboard/Session - PII data captured via forms were not deleted through the Delete session PII data option
Dashboard/eKYC - “Driver's License Expiration Date” field has been added in the eKYC section in Id verification tab
Dashboard/Face capture - Selfie was not stored when age verification check was enabled

Update 22/08:

Dashboard/Flows - “See log” option wasn't functional for certain flows
Dashboard/Session - SDK and OS versions were not present in the “Other” tab in the single session
Dashboard/eKYC - eKYC fields have been update with a new UI design

Server:

Server/eKYC - Implemented validation for the eKYC US_CREDIT_BUREAU_1 source to ensure all mandatory fields are provided
Server/ID Capture - Added a new showDocumentChooserScreen configuration option in the ID Capture module to enable or disable the ‘Show Document Chooser’ feature
Server/Custom Watchlist - Introduced an option to exclude device hashes from the Custom Watchlist
Server/Antifraud - Extended the capabilities of interview replication within the Antifraud module, enhancing the robustness of fraud detection mechanisms
Server/Workflows - Fixed an issue where condition was not being triggered when the Antifraud status was set to “FAIL”, ensuring proper workflow execution in fraud scenarios
Server/Workflows - Updated the Workflow evaluations to utilize new data sources, improving the accuracy and relevance of the evaluations within the crosscheck
Server/OCR - Added a documentIsOnTheEdge field to the IdProcessResponse, providing additional metadata for document processing
Server/Rules - Refactored the rules engine to reduce the number of reads, improving the performance of score calculations and overall system efficiency
Server/Crosschecks - Added support to expose CURP (Clave Única de Registro de Población) data in crosschecks, enhancing identity verification processes
Server/PII Data - Added externalCustomerId field to session PII (Personally Identifiable Information) data removal process

Update 22/08:

Server/Government validation - Fixed and improved treatment of null facial responses and theftReport for government validation service request
Server/Government validation - Updated parsing logic to handle new object structure (Mexico)
Server/Videoselfie - Improved handling for VS quality checks execution
Server/Proof of Address - Switched /omni/add/document/v2 API to sync mode
Server/eKYC - Improved implementation for attributes for US_TELCO_1 datasource

Update: 30/08/24:

Server/AES - Enable permanent certificate signing

ML:

OCR – The First name (middle or paternal last name) for US documents was missing in some cases
OCR - New “attributeList” property has been added for special US documents
OCR - “Document Number Cross Check” test wasn't failing for special Canadian drivers licenses
OCR - Street field in some cases wasn't parsed correctly for Australian drivers licenses
Illiterate check has been enabled for Brazilian DL
PoA - “issueDate” field has been added for Asylum docs
Entity segmentation model (version 9.15) has been updated with new template

Update 22/08:

BarcodePDF417 check was failing in the single session

ID templates - added support or got fixes for:
New supported templates:

Nigeria / TravelDocument / CONSULAR_CARD / 2023 - New document supported
Peru / DriversLicense / DRIVERS_LICENSE / 2011 - New document supported
Nigeria / IdentificationCard / IDENTIFICATION_CARD / 2019 - New document supported
Kenya / VoterIdentification / VOTER_IDENTIFICATION_CARD / 2010 - New document supported
Bulgaria / IdentificationCard / IDENTIFICATION_CARD / 2024 - New document supported
Nigeria / IdentificationCard / IDENTIFICATION_CARD / 2010 - New document supported Tamper check, Paper liveness and Id alternation checks disabled on template level. One sided document check enabled on template level
Kenya / Military / MILITARY_CARD / 2023 - New document supported
Japan / Visa / VISA / 2002 - New document supported
Bulgaria / Visa / VISA / 2023 - New document supported
Switzerland / Visa / VISA / 2023 - New document supported
Netherlands / Visa / VISA / 2023 - New document supported
Finland / Visa / VISA / 2022 - New document supported
Finland / Visa / VISA / 2019 - New document supported
Czech Republic / Visa / VISA / 2022 - New document supported

Changes to current templates:

Germany / IdentificationCard / IDENTIFICATION_CARD / 2021 - MRZ lines extracted by Incode OCR
Germany / IdentificationCard / IDENTIFICATION_CARD / 2010 - MRZ lines extracted by Incode OCR
India / Passport / NATIONAL_PASSPORT / 2005 - MRZ lines extracted by Incode OCR
Brazil / FederalId / DOMESTIC_IDENTIFICATION_CARD / 2015 - Template switched to region based approach. ExpirationDate switched to IssueDate
United States of America - California / DriversLicense / DRIVERS_LICENSE / 2018 - OCR provider switched to Incode
United States of America - Pennsylvania / DriversLicense / DRIVER_LICENSE / 2022 - OCR provider switched to Incode
United States of America - Arizona / DriversLicense / DRIVERS_LICENSE / 2014 - OCR provider switched to Incode
Canada - British columbia / DriversLicense / LEARNERS_DRIVERS_LICENSE / 2022 - Engineering fix: CAN|BRITISH_COLUMBIA|DriversLicense|DRIVERS_LICENSE|2022
Canada - British Columbia / DriversLicense / DRIVERS_LICENSE / 2022 - Engineering fix: CAN|BRITISH_COLUMBIA|DriversLicense|DRIVERS_LICENSE|2022
Montenegro / IdentificationCard / IDENTIFICATION_CARD / 2020 - Specific field improvements: givenNames, lastName, documentNumber

Incode ID:

Incode ID – ISE 500 appears when Project is updated
Incode ID – The userinfo endpoint wasn't return timestamps for date properties
Incode ID – Authentication filter wasn't functional
Incode ID – Timestamp column in dashboard was showing the time of actual scan
Incode ID – Capture tips was overlapping animation on the back ID tutorial screen
Incode Workforce – Identity with expired document was not prompted to step-up on verification
Incode Workforce – Login via OIDC has been enabled
Incode Workforce – Logout after token expiration has been enabled
Incode Workforce – Sections “Allowed origins” and “Allowed form factors” have been added in the Integration tab

Update 22/08:

Incode ID - Webhook notification was not arriving after authentication failed
Incode ID - User wasn't redirected to the success screen after successfull verification on self-serve portal
Incode ID - Authentication wasn't functional for old identity IDs
Incode ID - Updating the logo in one project inadvertently changed the logos in all other projects

2024 August 08 - planned production deployment

(release notes published 2/8/24, deployment was on Demo environment 2/8/24 - version 1.18, originally planned demo env 30/7/24 and saas env originally planned 7/8/24)

Web app:

Onboarding/eKYC - Phone field has been removed from the eKYC form if phone number input module is included in the flow
Onboarding/Authentication - New query param "returnIPDeviceLocation=true?" has been added for 1to1 and 1toN

Dashboard:

Dashboard/Session - Capture type “Upload” has been added for the front/back Id capture in the Event log
Dashboard/Workflows - QR Code button has been added for each Workflow in the Actions tab
Dashboard/Workflows - New import template for workflows has been implemented by design
Dashboard/Workflows - The image link and country can be saved in the workflow template
Dashboard/Workflows - The new editing mode for creating workflows has been updated by design
Dashboard/Workflows - An “Exit” button has been added to the Workflow builder
Dashboard/Workflows - Modal with workflow QR has been added and it's invoked after pressing the Publish button
Dashboard/Session - Crosscheck name with #chars was present in the “Other” tab in the single session
Dashboard/Workflows - New workflow templates have been added to the Workflow builder
Dashboard/eKYC - The check names were not updated in the single session

Update 08/08:

Dashboard/Video Selfie - All Video selfie checks were shown as grey even if the video is loaded correctly from the iOS app
Dashboard/Rules - New rules/conditions has been added for manual upload IDs in the Rules Engine
Dashboard/Face Recognition - Failed exact match wasn't parsed correctly
Dashboard/Configuration - New scopes selector has been added in the organization configuration page

Server:

Server/Workflows - Added endpoint to validate Workflow structure
Server/Workflows - At the end of Workflow creation wizard, Workflow is saved and its state is set to Active once user presses Publish button
Server/Workflows - Expanded Workflow templates with new country and template image link properties
Server/Workflows - Crosschecks did not show only relevant options
Server/eKYC - Added error message and API request is blocked when user is not requesting country and taxId fields
Server/API - Added PoA and signed contract documents in validation archive
Server/OCR - Implemented a solution for blurring and redacting the image from the ID
Server/ID Capture - Introduced new “Device idle timeout” configuration inside ID Capture module
Server/Rules - Added new enum value for frontId and backId captureType

Update 08/08:

Server/Gov Validation - Server/Gov Validation - Two parameters have been added as optional, in order to support newer version 4.0 of government validation for Mexican citizens

ML:

PoA - Data extraction was not possible from multi-page PDF files
PoA - The address field was not correctly extracted from the Telmek document
OCR - Additional "registrationDate" and "nationality" fields have been added to the "notExtractedFields" array for the Mexican voter IDs, if the OCR extraction is missing
OCR - Implementation of the new logic of splitting names to Fathers and Mothers Surname for MEX residence document
OCR - Document number redaction wasn't possible for specific US IDs
OCR - Expiration Date crosscheck was failing for MYS Visa
OCR - The personal number from the MRZ wasn't read correctly for Paraguay passport in the single session

ID templates - added support or got fixes for:
New supported templates:

United States of America - North Carolina / DriversLicense / DRIVERS_LICENSE_UNDER21 / 2024 - New document supported
United States of America - Mississippi / DriversLicense / DRIVER_LICENSE_UNDER21 / 2024 - New document supported
Great Britain / DriversLicense / DRIVER_LICENSE / 2019 - New document supported
Brazil / FederalID / DOMESTIC_FEDERAL_IDENTIFICATION / 1967 - New document supported
Malaysia / Visa / VISA / 2022 - New document supported
United States of America - Texas / DriversLicense / PROVISIONAL_DRIVERS_LICENSE_UNDER21 / 2009 - New document supported

Changes to current templates:

Colombia / Passport / NATIONAL_PASSPORT / 2015 - Template switched to entity_segmentation approach. OCR provider switched to Incode
Colombia / Passport / NATIONAL_PASSPORT / 2018 - Template switched to entity_segmentation approach; OCR provider switched to Incode
United States of America - Mississippi / DriversLicense / DRIVER_LICENSE_UNDER21 / 2024 - Regions with exception to DoB redacted for Age assurance
United States of America - North Carolina / DriversLicense / DRIVERS_LICENSE_UNDER21 / 2024 - Regions with exception to DoB redacted for Age assurance
Peru / ResidenceDocument / RESIDENCE_PERMIT / 2021 - Template improved in general
Uruguay / IdentificationCard / IDENTIFICATION_CARD / 2000 - Template improved in general
Kenya / Passport / NATIONAL_PASSPORT / 2015 - Document classification improved
United States of America - Texas/ DriversLicense / DRIVER_LICENSE_UNDER21 / 2009 - Regions with exception to DoB redacted for Age assurance
United States of America - Texas/ IdentificationCard / IDENTIFICATION_CARD_UNDER21 / 2009 - Regions with exception to DoB redacted for Age assurance
United States of America - Texas / DRIVERSLICENSE / PROVISIONAL_DRIVERS_LICENSE_UNDER21 / 2009 - Regions with exception to DoB redacted for Age assurance

Incode ID:

Incode ID - CTA button has been updated
Incode ID - Privacy & Terms link in Footer of QR Redirect Screen has been updated
Incode ID/Mini app – “app.incode tab” has been added as the first active tab in the browser when verification is complete

Update 08/08:

Incode ID - Logo update of one project was affecting the updating of the logos of other projects
Incode ID - Notification “authentication.completed” was not arriving
Incode ID - Sessions could not be manually approved/rejected

2024 July 30 - planned production deployment

(release notes published 24/7/24, deployment was on Demo environment 24/7/24 - version 1.17, originally planned demo env 16/7/24 and saas env originally planned 24/7/24)

Web app:

Onboarding/OIDC – UI for OIDC has been updated by design
Onboarding/Video Selfie – User was able to pass Voice consent by saying the phrase before tapping on “Tap to Speak” button

Update 31/7:

Onboarding/eKYC - Autofill address option has been added for eKYC module
Onboarding/eKYC - The cursor in the Phone capture field was editable
Onboarding/Video Selfie - “I accept the terms” button wasn't functional when English or Spanish was not set as device language
Onboarding/Video Selfie - Mic permission was shown even though no sound is being recorded
Onboarding/Video Selfie - ID capture camera in VS wasn't open when openVidu was used

Dashboard:

Dashboard/Session – The correct color wasn’t present for score status badge for ID verification and ID OCR
Dashboard/Curp – Curp fields wasn’t aligned properly
Dashboard/eKYC – New “Nationality” field has been added within the eKYC section in the session
Dashboard/ID capture – New warning message has been added within the ID capture module when the “Manual upload ID capture” check is selected
Dashboard/Redirect to mobile – Expiration time in days, hours and minutes has been added in SMS section for Redirect to mobile option
Dashboard/Antifraud – Linked session in Antifraud section did not open a session in a new tab
Dashboard/Curp – New checkbox “Deceased Status Verification” has been added in the CURP validation module
Dashboard/Session – Business tab should be present in the session only if eKYB or Watchlist module is used in the flow
Dashboard/Combined consent - Asset for Combined consent module has been updated by new design
Dashboard/Workflows – Antifraud conditions wasn’t supported in the Condition Step for Workflows
Dashboard/Rules - barcodePDF417Verification check is renamed to previous label “Fake Check” in the Rules panel
Dashboard/Retake - The retake option could not be turned off because value for “Onboarding flow attempts” could not be set to 0
Dashboard/Face capture - “Liveness” check has been renamed to the “Physical Spoof” check
Dashboard/eKYC – Module image for eKYC has been updated
Dashboard/Session – Hosting app field wasn’t present in the “Other” tab in Device section
Dashboard/ID capture – “Number of image capture attempts” check wasn’t respected correct configuration
Dashboard/Session – Manual review section has been moved on the top of the session. Text box wasn’t present for all custom reasons

Server:

Server/eKYC - Fixed taxIdNationality to be hidden in API response when not requested
Server/eKYC - Fixed bug where eKYC could override IDV OCR
Server/Compliance - Added audit logs for Workflow
Server/eKYC - Updated eKYC risk levels based on customer input
Server - Created new endpoint for processing selfie frames and performing local face recognition during Voice Consent within Video Selfie
Server/Workflows - Added support for Antifraud configurations and conditions
Server/eKYB - Added max execution time of 20s for eKYB
Server/Webhooks - Improved webhooks 0Auth2 token refresh
Server - Added spoof check for selfie captures in onboarding and face login
Server - Fixed edge case of merging identities from different organizations
Server/Rules - Exposed government validation error codes as enums so that they can be used in conditions/rules
Server/Document capture - Improved when document is received via Document Capture module, all pages of the document are saved and displayed on dashboard and only first page is sent further for OCR extraction
Server/OCR - Fixed notExtractedDetails fields logic

ML:

OCR - Document number crosscheck was failed for Arg IDs (2015)
OCR – Expiration date was not read correctly for Mexican and Peruvian IDs
OCR – IssueDate was extracted from 1 digit long sample (MexVoter ID)
OCR – Expire date wasn’t extracted from the front ID for Peruvian IDs
PoA – DocumentType field wasn’t present for Izzi proof of address
OCR – Entity segmentation was failing occasionally for Mexican Voter ID
OCR – A duplicate name was present in the Full name (OCR) field
OCR/Barcode - Barcode parsing has been added for Ontario and Quebec MED IDs
OCR – Two complement characters wasn’t present in the Document number field for Bolivian ID

Update 31/7:

Deploy ID Preprocessing 1.0.16 - improvements in new version
OCR - Improvement in Address field for Mexican IDs (Note: This improvement can potentially affect a small degradation of the City field only for Voterids 2008 and 2013)

ID templates - added support or got fixes for:

Notes - new supported documents

Canada / Passport / TEMPORARY_PASSPORT / 2023 - New document supported
United States of America - Mississippi / DriversLicense / LEARNERS_PERMIT / 2024 - New document supported
Brazil / FederalID / DOMESTIC_IDENTIFICATION_CARD / 1966 - New document supported
Gambia / ResidenceDocument / RESIDENCE_PERMIT / 2023 - New document supported
Portugal / IdentificationCard / IDENTIFICATION_CARD / 2024 - New document supported
Congo / Passport / NATIONAL_PASSPORT / 2013 - New document supported
United States Of America / US_DEPARTMENT_OF_STATE / Visa / VISA_ALLAGES / 2024 / New document supported
United Kingdom - / IdentificationCard / IDENTIFICATION_CARD / 2009 - New document supported
Chile / IdentificationCard / IDENTIFICATION_CARD / 2024 - New document supported
Ghana / Passport / DOCUMENT_SUBTYPE / 2023 - New document supported
United States of America - Carolina / IdentificationCard / IDENTIFICATION_CARD_UNDER21 / 2024 - New document supported
Serbia / ResidenceDocument / RESIDENCE_PERMIT / 2011 - New document supported.
United States of America - Mississippi / DriversLicense / DRIVERS_LICENSE / 2024 - New document supported
Malaysia / DriversLicense / LEARNERS_PERMIT / 2000 - New document supported
Malaysia / Passport / NATIONAL_PASSPORT / 2008 - New document supported
Iraq / Passport / NATIONAL_PASSPORT / 2023 - New document supported
France / Passport / EMERGENCY_PASSPORT / 2023 - New Document supported
Australia - Northern territory of Australia / IdentificationCard / IDENTIFICATION_CARD / 2015 - New document supported
MEXICO - QUINTANA_ROO / DriversLicense / DRIVERS_LICENSE / 2024 - New document supported.
United States of America / IdentificationCard / TRIBAL_IDENTIFICATION_CARD / 1981 - Classification changed from USA|ALL|Other|TRIBAL_IDENTIFICATION_CARD|1981 to USA|ALL|IdentificationCard|TRIBAL_IDENTIFICATION_CARD|1981
Mexico / DriversLicense / FEDERAL_DRIVERS_LICENSE / 2019 - New document supported
Brazil - / federaliD / DOMESTIC_IDENTIFICATION_CARD / 1994 - New document supported
Montenegro / ResidenceDocument / RESIDENCE_PERMIT / 2023 - New document supported
Japan / Visa / VISA / 2001 - New Document supported.
Japan / Visa / VISA / 2000 - New document supported
Mexico - Guerrero / DriversLicense / DRIVERS_LICENSE / 1962 - New document supported
Mexico - Oaxaca / DriversLicense / DRIVERS_LICENSE / 2023 - New document supported
Mexico / Veracruz / DriverLicense / DRIVERS_LICENSE / 2017 - New document supported
United States Of America / Louisiana / IDENTIFICATION_CARD / 2013 - New document supported
Colombia / Visa / ELECTRONIC_VISA / 2023 - New Document supported
Egypt / ResidenceDocument / RESIDENCE_PERMIT / 2021 - New document supported

Notes - changes to current templates

Philippines / IdentificationCard / CITIZENCARD / 2021 - Template improved in general
Brazil / FederalId / DOMESTIC_IDENTIFICATION_CARD / 1978 - Specific field improvements: state, name, personalNumber, refNumber
United States of America / Other / TRIBAL_IDENTIFICATION_CARD / 1999 - Template improved in general
United States of America - Michigan / DriversLicense / DRIVERS_LICENSE / 2024 - Template improved in general
United States of America / Visa / VISA_ALLAGES / 2023 - Template improved in general
Australia - NEW_SOUTH_WALES / IdentificationCard / IDENTIFICATION_CARD / 2012 - Specific field improvements: name, address
Canada - Yukon / IdentificationCard / IDENTIFICATION_CARD / 2016 - Template improved in general
Venezuela / IdentificationCard / IDENTIFICATION_CARD / 2000 - Template switched to entity_segmentation approach. Specific field improvements: birthDate, lastName, givenNames
Canada / Other / INDIAN_STATUS_CERTIFICATE / 2007 - Specific field improvements: birthDate, expirationDate, issueDate
Egypt - / Passport / NATIONAL_PASSPORT / 2008 - Template improved in general
Colombia / Visa / VISA / 2017 - Template improved in general
Venezuela / Passport / NATIONAL_PASSPORT / 2007 - Template improved in general
Australia - Western Australia / DriversLicense / DRIVERS_LICENSE / 2016 - Specific field improvements: refNumber
Australia - Queensland / DriversLicense / DRIVERS_LICENSE / 2020 - Specific field improvements: address, refNumber
Australia - Tasmania / DriversLicense / PROVISIONAL_DRIVERS_LICENSE / 2015 - Specific field improvements: refNumber
The Netherlands / Passport / NATIONAL_PASSPORT / 2014 - Specific field improvements: lastName
Peru / ResidenceDocument / RESIDENCE_PERMIT / 2021 - Template switched to entity_segmentation approach with Masking (front side). idAlteration disabled on the template level
Colombia / ResidenceDocument / IMMIGRATION_CARD / 2014 - OCR provider switched to Incode
Colombia / ResidenceDocument / TEMPORARY_PROTECTION_PERMIT / 2020 - OCR provider switched to Incode
Canada - Alberta / IdentificationCard / IDENTIFICATION_CARD / 2020 R3 - Template switched to entity_segmentation approach. Fallback aproach added: Regions
Canada - Ontario / MedicalCard / MEDICAL_CARD / 2020 - Template improved in general
United States Of America / Louisiana / IdentificationCard / IDENTIFICATION_CARD / 2013 - Redact -Regions with exception to DoB redacted for Age assurance
Canada / Passport / NATIONAL_PASSPORT / 2007 - Document classification improved
United Kingdom / Passport / NATIONAL_PASSPORT / 2015 - Document classification improved
Mexico / Passport / NATIONAL_PASSPORT / 2008 - Template switched to entity_segmentation approach. OCR provider switched to Incode
Moldova / Passport / NATIONAL_PASSPORT / 2014 - Document classification improved
Burundi / Passport / NATIONAL_PASSPORT / 2018 - Document classification improved
United States of America - Mississippi / DriversLicense / LEARNERS_PERMIT / 2024 - Regions with exception to DoB redacted for Age assurance
United States of America - Mississippi / DriversLicense / DRIVERS_LICENSE / 2024 - Regions with exception to DoB redacted for Age assurance
Brazil/ Other / BIRTH_CERTIFICATE / 2009 - Template improved in general
Canada / ResidenceDocument / RESIDENCE_PERMIT / 2013 - New field added: Last name, Given name

IncodeID:

Incode ID - Age scopes has been enabled for specific organization
Incode ID - Three new age scopes have been added on Incode ID backend: AGE, AGE_OVER_21 and AGE_OVER_18
Incode ID - Three new age scopes have been added on Incode ID dashboard: AGE, AGE_OVER_21 and AGE_OVER_18
Incode ID - OTP wasn't verified from log in phone verification

Update 31/7:

Incode ID - Reshared identity was not present on Identity page
Incode ID - Webhook notification was not arriving after verified identity was deleted
Incode ID - User was stucked on “Sign up” screen
Incode ID - Redirection from URL wasn't functional

2024 July 10 - planned production deployment

(release notes published 3/7/24, deployment was on Demo environment 3/7/24 - version 1.16, originally planned for 2/7/24)

Web app:

Onboarding/eKYC - “Postal Code” has been updated to “Zip Code” in the eKYC module
Onboarding/ID capture – Back id capture wasn’t present for ID in the passport/visa capture option
Onboarding/ID capture – New modified tutorial version for ID capture module has been added when Age assurance check is enabled
Onboarding/Face capture - New modified tutorial version for face capture module has been added when Age verification (privacy focused) check is enabled

Update 18/7:

Onboarding/Combined consents – The privacy policy links in default consents have been updated

Dashboard:

Dashboard/Flows – The list of modules has been reordered for flows and workflows
Dashboard/Combined Consents – The module is now out of beta and available in Flows and Workflows
Dashboard/eKYC - “Phone Email Match” attribute has been added to the eKYC verification section in the session
Dashboard/Workflows - Supported platform icons for native were not in the “disabled” state in the Combined consents module
Dashboard/Workflows – Modules that are not provisioned were present in the workflow creation list
Dashboard/Compliance – New event “GENERAL_PROVISIONING_SETTINGS_UPDATED” has been added in Audit logs filter
Dashboard/Face capture – Age verification (privacy focused) check has been added in the Face capture module for flows/workflows
Dashboard/Flows – New option “In person or assisted onboarding” has been added when configuring flows
Dashboard/Workflows - The condition node wasn’t marked correctly when the workflow is published
Dashboard/Workflows – The rules for Antifraud have been added in the Condition step for workflows
Dashboard/Configuration – Consents tab wasn’t present in the Configuration section
Dashboard/ID capture – New “Manual upload ID capture” option has been added in the ID capture module
Dashboard/Face capture - ‘Face capture tutorial’ check wasn’t selected by default
Dashboard/Workflows – Notifications wasn’t appear for disabled modules

Update 18/7:

Dashboard/Sessions – Video selfie quality checks were not present for merged videos in the “Video” tab
Dashboard/User consent – The "Module Added" button wasn’t reset the user consent configuration
Dashboard/Face capture - ‘Face capture tutorial’ check wasn’t selected by default in face capture module
Dashboard/Workflows - The banner with the message that the condition is invalid wasn’t appear in the Condition node
Dashboard/Sessions - The ID and face recordings were occasionally not functional in the “Video” tab, the black screen was present
Dashboard/Sessions – New onboarding event “externalRiskSDKInitialized” has been added in the Event log for specific organization
Dashboard/Sessions - Video recordings can be generated from openVidu provider
Dashboard/eKYC – New section “Additional Info” has been added for eKYC module in the “Other” tab
Dashboard/Sessions – Latest sessions were not showing up in the dashboard
Dashboard/Flows - Fetching flows wasn't functional in a particular organization

Server:

Server/Crosschecks - Added maxOperandLength configuration to zip code crosscheck comparison
Server - Passing a customerId belonging to an unauthorized organization is now prohibited for the specified endpoints
Server/Custom Watchlist - Added automatic execution for Custom Watchlist module to based on the value of this check run custom WL search on process/face or not
Server/Government validation - Added backgroundExecution flag to the module "Skip Government Verification animation" configuration object
Server - Cropped face images will now be used from approved template instead of session
Server/Workflows - Added error handling to allow Workflow to finalize steps without creating identity if conditions are not met
Server/Flows - Simplified flow configuration fetching and overriding mechanism
Server - Fixed cross-tennant reads for certain endpoints
Server - Adjusted HTTP Headers to prevent caching of the HTTP responses
Server/OCR - Added new structure that is able to collect information about the OCR fields that are collected during the ID processing
Server/Workflows - Conditions based on previous modules in the Workflow tree are now returned
Server/eKYC - All reason codes are now exposed in Single-Session->eKYC tab
Server - Added new looseInterviewerCheck property to organization entity to when enabled allow org executive users to access sessions which are under same apiKey and don’t have interviewerId set
Server/Workflows - Added support for Manual Review in Workflows
Server/Antifraud - Added automatic execution for Antifraud module
Server/OIDC - Optimized queries and data model
Server/eKYC - Updated city match for Brazil
Server/Workflows - Introduced new section in rules for Antifraud
Server/Government validation - Adjusted validation data fields to fix issue with certain states

Update 18/7:

Server/CURP - Implemented fallback for CURP validation
Server - Fixed cross-tenant reads
Server/eKYB - Updated eKYB response structure to solve two edge cases
Server - Implemented new error codes and messages for gov validation module
Server/Government validation - Mapped invalid request status to NOT_ENOUGH_DATA on our end and included the error description in the govt validation response
Server/Security - Improved security in Dashboard
Server/Government validation - Added ocr field and populated with the same value as for documentNumber in the response
Server/Geolocation - Fixed geolocation errors

ML:

Id-validation-service: 2.8.0 release includes new model improvements
Real ID check was failing for Washington, DC documents
Fake ID check was missing for certain IDs
Id Alteration check was failing on various different templates
Slava v1.1 - improvements in new model for Face liveness

Update 18/7:

ID processing - Fix classification for the Mexican permanent residence card (2020)

ID templates - added support or got fixes for”

United States Of America / Other /Tribal/ IdentificationCard / 1995 / New template supported
United States Of America / Other / IDENTIFICATION CARD / 2016 / New template supported
United States Of America / Other /Tribal/ IdentificationCard / 2022 / New template supported
United States Of America / North Carolina / DRIVERS_LICENSE / 2024 / New template supported
United States Of America / North Carolina / IDENTIFICATION CARD / 2024 / New template supported
United States Of America/ Mississippi / IDENTIFICATION CARD / 2024 / New template supported
Puerto Rico / IDENTIFICATION CARD /2018/ New template supported
United States Of America / Other /Tribal/ IdentificationCard / 1986 / New template supported
United States Of America / Other /Tribal/ IdentificationCard / 1987 / New template supported
Vatican City / National Passport /2010/ New template supported
United States Of America / North Carolina / DriversLicense / 2024 / redact - All personal data except Date of Birth redacted
Jordan /NATIONAL_PASSPORT / 2008 / Improvements for field Name
Bosnia and Herzegovina / DriversLicense / DRIVERS_LICENSE / 2015 / New field added: Personal number
Spain / identificationCard / IDENTIFICATION_CARD / 2006 /Outdated postprocessing parser removed
Spain / ResidenceDocument / RESIDENCE_PERMIT / 2010 / Outdated postprocessing parser removed
France / DriversLicense / DRIVER_LICENSE / 2013 / Outdated postprocessing parser removed
Germany / DriversLicense / DRIVER_LICENSE / 2011 / Outdated postprocessing parser removed
Colombia / identificationCard / IDENTIFICATION_CARD / 2000 - Outdated postprocessing parser removed
Italy / DriversLicense / DRIVER_LICENSE / 2013 / Outdated postprocessing parser removed
Colombia / IdentificationCard / MINORS_ID / 2008 / Outdated postprocessing parser removed
France / NATIONAL_PASSPORT / 2008/ Outdated postprocessing parser removed
Germany / DriversLicense / DRIVER_LICENSE / 2013 / Outdated postprocessing parser removed
Spain / DriversLicense / DRIVER_LICENSE / 2013 / Outdated postprocessing parser removed
United Kingdom / DriversLicense / DRIVER_LICENSE / 2013 / Outdated postprocessing parser removed
United States of America - Washington / DriversLicense / DRIVERS_LICENSE / 2018 / Improvements for refNumber, classes
Kenya / IdentificationCard / IDENTIFICATION CARD / 2011 / Template improved in general
Australia / Queensland / DriversLicense / DRIVERS_LICENSE / 2020 / Specific field improvements Reference number
Croatia / IdentificationCard / IDENTIFICATION_CARD / 2015 / Specific field improvements address, nationality
United States of America - Maryland / DriversLicense / DRIVERS LICENSE / 2016 / OCR provider switched to Incode
Pakistan / Passport / NATIONAL_PASSPORT / 2017 - Specific field improvements: givenNames, lastName
Ecuador / IdentificationCard / IDENTIFICATION_CARD / 2011 / Template improved in general
Australia / Victoria / DriversLicense / PROVISIONAL_DRIVERS_LICENSE / 2014 / Given name switched to Last name. Last name switched to Given name.
United States of America / North Carolina / IdentificationCard / 2024/ redact - All personal data except Date of Birth redacted
Bolivia / IdentificationCard / IDENTIFICATION_CARD / 2002 / Specific field improvements: documentNumber
United States of America / DriversLicense / FOREIGN_DRIVERS_LICENSE / 2022 / New template supported
Interpol / Passport / PASSPORT / 2013 / New document supported
Interpol / IdentificatonCard / IDENTIFICATON_CARD / 2014 / New document supported
United States of America / Mississippi / IdentificationCard / IDENTIFICATION_CARD / 2024 / r1 - All personal data except Date of Birth redacted (Age Assurance)

Incode ID:

Incode ID – Integration of incode ID to new backend
Incode ID – Webhook configuration has been moved from Flow configuration to Integration
Incode ID – Flow configuration has been refactored

Update 18/7:

Incode ID - Fixes related for backend separation

2024 June 26 - planned production deployment

(release notes published 19/6/24, deployment was on Demo environment 19/6/24 - version 1.15, originally planned for 18/6/24)

Web app:

Onboarding/Conference - User wasn't present in the correct conference queue

Update 27/6:

Onboarding/ID capture - Autocapture stops working after the second attempt on specific devices
Onboarding/Face capture – Zoom wasn’t worked on specific iOS devices

Dashboard:

Dashboard/Sessions - The name/phone number should appear in the Sessions tab if filled in within the eKYC module
Dashboard/Session – Placeholder in Gov validation tab has been updated by new design
Dashboard/Provisioning – Government verification module name has been updated
Dashboard/Session - Quality checks for merged recordings are added to the session in the video tab
Dashboard/Modules – New “auto execute” check has been added in the Antifraud and Custom watchlist module
Dashboard/Session – Combined consents module in the “Other” tab has been updated
Dashboard/Provisioning - Updated module configuration with three options: Editable/Hidden/Disabled
Dashboard/Provisioning - Routes were not accessible if the corresponding feature was enabled in the general provisions
Dashboard/Configuration - Checkbox wasn’t visible in the consent creator screen
Dashboard - Configuration utils has been refactored
Dashboard/Rules - ekyc - New dropdown values has been added for“MATCH STATUS” and “LEVEL” operators
Dashboard/Rules – eKYC rules has been updated with dropdown option for values
Dashboard/ Provisioning – Flow option should be displayed in the filter only when it’s provisioned
Dashboard/ Provisioning - Option to provision flows has been added
Dashboard/ Users - New custom permission to view compliance tab has been enabled for Executive user with custom permission for Compliance
Dashboard/Filters - New filters “Document Front Subtype” and “Document Back Subtype” have been in the Sessions tab
Dashboard/Session – Events for the Forms module have been added in the Event log
Dashboard/Session – Events for the merged recordings have been added in the Event log
Dashboard/Modules - Support for provisioned configuration for “Manual upload ID capture” check in the Id capture module has been added
Dashboard /OIDC - Okta email wasn’t appear in session for the custom fields

Update 27/6:

Dashboard – Info about the latest release version has been added on the dashboard
Dashboard/Flows - User info in the change log for flows wasn’t present
Dashboard/Sessions – Filter search “Onboarding” wasn’t present in the list
Dashboard/Video Selfie - The closed eye check in the Liveness detection tab was overridden by the VS closed eye & liveness checks

Server:

Server - Added new parameter for flow-indexes to enable test features on organization creation
Server/Crosschecks - Added maxOperandLength configuration to zip code crosscheck comparison
Server/Security - Passing a customerId belonging to an unauthorized organization is now prohibited for the specified endpoints
Server/Custom Watchlist - Added automatic execution for Custom Watchlist module on process/face
Server/Provisioning - Added face match threshold for Government Validation
Server/Government validation - Added backgroundExecution flag to the module "Skip Government Verification animation" configuration object
Server - Cropped face images will now be used from approved template instead of session
Server/Workflows - Added error handling to allow Workflow to finalize steps without creating identity if conditions are not met
Server/Flows - Simplified flow configuration fetching and overriding mechanism
Server - Fixed cross-tennant reads for certain endpoints
Server - Adjusted HTTP Headers to prevent caching of the HTTP responses
Server/OCR - Added new structure that is able to collect information about the OCR fields that are collected during the ID processing
Server/Workflows - Conditions based on previous modules in the Workflow tree are now returned
Server/eKYC - All reason codes are now exposed in Single-Session->eKYC tab
Server - Added new looseInterviewerCheck property to organization entity, when enabled allow org executive users to access sessions which are under same apiKey and don’t have interviewerId set
Server/Workflows - Added support for Manual Review in Workflows
Server/Antifraud - Added automatic execution for Antifraud module
Server/OIDC - Optimized queries and data model
Server/Session -The document_number_checkDigit test has been removed from ID specific tests for El Salvador IDs
Server - CURP Scraping optimization
Server/Api - Within every request we can generate x-trace-id response header

Update 27/6:

Server - Integrated shortener url service for sending sms
Server/OIDC - Improved error handling in case of invalid format
Server/CSV – faceMask field has been removed from CSV file

ML:

OCR - State field wasn’t consistent for certain IDs
Deploy digital detection check v5.0 – improvements in new model
OCR – New alpha3 nationality field has been added for several Argentinian IDs

Update 27/6:

OCR – The digit values from the issueDate field were missing in some cases

ID templates - added support or got fixes for:

American Samoa / DriversLicense / PROVISIONAL_DRIVERS_LICENSE_UNDER21 / 2021 - New template supported
Mexico / Nuevo Leon / DriverLicense / DRIVER_LICENSE / 2009 / New template supported
MEXICO - GUERRERO / DriversLicense / DRIVER_LICENSE / 1973 - New template supported
French Polynesia / DriversLicense / DRIVER_LICENSE / 2020 - New template supported
United States Of America / Mariana Islands / Other / DRIVERS_LICENSE / 2023 / New template supported
Colombia / ResidenceDocument / IMMIGRATION_CARD / 2015 - new template supported
Thailand / Passport / EMERGENCY_PASSPORT / 2023 - New template supported
Iceland / DriversLicense / DRIVERS_LICENSE / 1997 - new template supported
United States Of America / Other / IDENTIFICATION CARD / 2021 / Document reenrolled from USA|NEW_YORK|IdentificationCard|IDENTIFICATION_CARD|2021 to USA|NEW_YORK|Other|IDENTIFICATION_CARD|2021 to avoid barcode reading (CS request)
Canada - Ontario / IdentificationCard / IDENTIFICATION_CARD / 2011 – Segmentation
Canada - Manitoba / IdentificationCard / IDENTIFICATION_CARD / 2018 - Segmentation model
Canada - Nova Scotia / DriversLicense / DRIVERS_LICENSE / 2010 - template improved
Canada - Yukon / DriversLicense / DRIVERS_LICENSE / 2010 - template improved through Segmentation model
Canada / Newfoundland / IdentificationCard / IDENTIFICATION_CARD / 2017 / R1 - Template switched to segmentation apporach, regions stage added as fallback
Canada / Nova Scotia / Identification Card / 2017 - Template switched to segmentation approach + masking , regions stage added as fallback
Mexico - GUERRERO / DriversLicense / DRIVERS_LICENSE / 1963 - Filters in template improved to improve reading of the fields
United States Of America / Colorado / DriverLicense / LEARNERS_PERMIT / 2014 - Template revised, filters adjusted for name adresss field
Venezuela / IdentificationCard / IDENTIFICATION_CARD / 2000 - onlyFront enabled and Paper ID liveness enabled on template level
United States of America - NORTH_CAROLINA / DriversLicense / LEARNERS_PERMIT / 2015 - All fields except DoB redacted
United States Of America / North Carolina / DriverLicense / DRIVER_LICENSEU21/ 2015 / Redact - All personal information except Date of Birth redacted
United States of America - North Carolina / IdentificationCard / IDENTIFICATION_CARD_UNDER21 / 2014 - redacted regions
United States Of America / North Carolina / Identification Card / IDENTIFICATION_CARD_UNDER21 / 2015 - redact - All personal data except Date of Birth redacted
United States of America - NORTH_CAROLINA / DriversLicense / DRIVERS_LICENSE / 2008 - All fields except DoB redacted
United States of America - North Carolina / DriversLicense / DRIVER_LICENSE_UNDER21 / 2016 - redacted regions
United States of America - NORTH_CAROLINA / IdentificationCard / IDENTIFICATION_CARD / 2008 - All fields except DoB redacted
United States Of America / North Carolina / DriversLicense / LEARNER_PERMITU21/ 2015 - redact - All personal data except Date of Birth redacted
United States of America - North Carolina / DriversLicense / DRIVERS_LICENSE / 2015 - Regions with exception to DoB redacted for Age Assurance
United States of America - North Carolina / IdentificationCard / IDENTIFICATION_CARD / 2015 - Regions redacted with exception to DoB for Age Assurance
United States of America - North Carolina / DriversLicense / PROVISIONAL_DRIVERS_LICENSE / 2015 - Fields with exception to DoB redacted for Age Assurance
The Philippines / IdentificationCard / EPHIL_CARD / 2023 - General template improvements
United States Of America / Virginia / DriversLicense / LEARNERS_PERMIT / 2018 - Redact - All personal data except Date of Birth Redacted
United States of America - Mississippi / DriversLicense / DRIVERS_LICENSE / 2016 - Regions with exception to DoB redacted for Age assurance
United States of America - Mississippi / IdentificationCard / IDENTIFICATION_CARD / 2016 - Regions with exception to DoB redacted for Age Assurance
United States Of America / IdentificationCard / IDENTIFICATION_CARD / 2018 - Redact - All data except Date Of Birth redacted
United States of America - Mississippi / DriversLicense / DRIVER_LICENSE_UNDER21 / 2016 - Regions redacted with exception to DoB for Age assurance
United States of America - Mississippi / IdentificationCard / IDENTIFICATION_CARD_UNDER21 / 2016 - Regions with exception to DoB redacted for Age assurance
United States of America - Mississippi / DriversLicense / DRIVERS_LICENSE / 2001 - Regions with exception to DoB redacted for Age Assurance
United States of America - Mississippi / DriversLicense / LEARNERS_PERMIT_UNDER21 / 2016 - Regions with exception to DoB redacted for Age Assurance
United States of America - Mississippi / DriversLicense / LEARNERS_PERMIT / 2016 - Regions with exception to DoB redacted for Age assurance
United States of America - VIRGINIA / DriversLicense / LEARNERS_PERMIT / 2023 - All fields except DoB redacted.
United States Of America / Virginia / DriversLicense / DRIVERS_LICENSE / 2023 - Redact - All personal data except Date of Birth redacted
United States of America - Mississippi / IdentificationCard / IDENTIFICATION_CARD / 2001 - Regions with exception to DoB redacted for Age Assurance
United States of America - VIRGINIA / IdentificationCard / IDENTIFICATION_CARD_UNDER21 / 2023 - All fields except DoB redacted
United States of America - Virginia / IdentificationCard / IDENTIFICATION_CARD_UNDER21 / 2018 - Redacted regions
United States of America - Mississippi / IdentificationCard / IDENTIFICATION_CARD_UNDER21 / 2001 - Regions with exception to DoB redacted for Age Assurance
United States of America - VIRGINIA / DriversLicense / DRIVER_LICENSE_UNDER21 / 2023 - All fields except DoB redacted.
United States of America - Virginia / DriversLicense / DRIVERS_LICENSE / 2018 - Redacted regions
United States Of America / Virginia / DriversLicense / LEARNERS_PERMIT_U21 / 2018 - Redact - All personal data except Date of Birth Redacted
United States of America - VIRGINIA / DriversLicense / LEARNERS_PERMIT_UNDER21 / 2023 - All fields except DoB redacted
United States of America - Mississippi / DriversLicense / DRIVER_LICENSE_UNDER21 / 2001 - Redacted regions with exception to DoB for Age assurance
United States of America - Virginia / IdentificationCard / IDENTIFICATION_CARD / 2023 - Redacted regions
United States of America - Mississippi / DriversLicense / LEARNERS_PERMIT_UNDER_21 / 2001 - Regions with exception to DoB redacted for Age Assurance
United States od America - Virginia / DriversLicense / DRIVER_LICENSE_UNDER21 / 2018 - Redacted regions
United States of America - Arkansas / IdentificationCard / IDENTIFICATION_CARD / 2006 - Redacted regions
United States of America - Texas / DriversLicense / DRIVERS_LICENSE / 2020 - Redacted regions
United States of America - Texas / dentificationCard / IDENTIFICATION_CARD / 2020 - Redacted regions
United States of America - Texas / DriversLicense / DRIVERS_LICENSE / 2009 – Redact
United States od America - Texas / IdentificationCard / IDENTIFICATION_CARD_UNDER21 / 2020 - Redacted regions
United States of America - Arkansas / IdentificationCard / IDENTIFICATION_CARD_UNDER21 / 2020 - Redacted regions
United States of America - Arkansas / DriversLicense / DRIVERS_LICENSE_UNDER21 / 2011 - Redacted regions
United States od America - Arkansas / IdentificationCard / IDENTIFICATION_CARD / 2011 - Redacted regions
United States of America - Texas / IdentificationCard / IDENTIFICATION_CARD / 2009 - All fields except DoB redacted
United States Of America / Texas / DriversLicense / PROVISIONAL_DROCERS_LICENSEU21 / 2020 - Redact - All data except Date Of Birth redacted
United States of America - Texas / DriversLicense / DRIVER_LICENSE_UNDER21 / 2020 - All fields except DoB redacted
United States Of America / Texas / DriversLicense / LEARNERS_PERMIT/ 2020 - Redact - All data except Date Of Birth redacted
United States of America - Texas / DriversLicense / LEARNERS_PERMIT_UNDER21 / 2020 - All fields except DoB redacted
United States Of America / Texas / DriversLicense / LIMITED_TERM_DROCERS_LICENSE / 2020 - Redact - All data except Date Of Birth redacted
United States Of America / Texas / DriversLicense / DRIVERS_LICENSE / 2002 - Redact - All data except Date Of Birth redacted
United States of America / Arkansas / DriversLicense / DRIVERS_LICENSE / 2018 - Regions with exception to DoB redacted for Age Assurance
United States of America / Arkansas / IdentificationCard / IDENTIFICATION_CARD / 2018 - Regions with exception to DoB redacted for Age Assurance
United States Of America / Texas / IdentificationCard / IdentificationCard / 2002 - Redact - All data except Date Of Birth redacted
United States of America / Arkansas / DriversLicense / DRIVERS_LICENSE / 2011 - Regions with exception to DoB redacted for Age Assurance
United States of America / Arkansas / DriversLicense / DRIVERS_LICENSE_UNDER21 / 2018 - Regions with exception to DoB redacted for Age Assurance
United States of America / Arkansas / IdentificationCard / IDENTIFICATION_CARD_UNDER21 / 2015 - Regions with exception to DoB redacted for Age Assurance
CANADA - NEW_BRUNSWICK / IdentificationCard / IDENTIFICATION_CARD / 2021 - Template switched to segmentation + masking
Canada - Quebec / MedicalCard / MEDICAL_CARD / 2018 - Gender field is improved
Canada / Alberta / DriverLicense / DRIVERS_LICENSE / 2018 - Filters adjusted (name , last name): Document and reference number filed now have dashes present)
Canada - British Columbia / IdentificationCard / IDENTIFICATION_CARD / 2020 - Alteration check disabled because of stickers over address and to align with similar Canadian IDs. Also filters improved
United States of America - Alabama / DriversLicense / DRIVERS_LICENSE / 2010 - Inhouse ocr was inserted into the config
United States of America - Ohio / IdentificationCard / IDENTIFICATION_CARD / 2018 - Switched from Google to Inhouse OCR
United States of America - New Jersey / DriversLicense / DRIVERS_LICENSE / 2011 - Template switched to Incode OCR
United States of America - Ohio / DriversLicense / DRIVER_LICENSE / 2018 - Switched from Google to Inhouse OCR
United States of America - Tennessee / IdentificationCard / IDENTIFICATION_CARD / 2016 - Template switched to Incode OCR
United States of America - Louisiana / IdentificationCard / IDENTIFICATION_CARD / 2015 / revision 3 - Inhouse ocr was inserted into the config
Ecuador / Passport / NATIONAL_PASSPORT / 2020 - Anchor and general template improvements
United States of America - New York / IdentificationCard / IDENTIFICATION_CARD / 2022 - Switched from Google to Inhouse OCR
United States Of America / Georgia / DriverLicense / DRIVERS_LICENSE / 2012 - Inhouse OCR- OCR provider switched to INCODE
Canada / Quebec / MedicalCard / MEDICAL_CARD / 2010 - Template slightly revised, gender and exp. date filed resized , some variation of possible unwanted text filtered out
El Salvador / IdentificationCard / IDENTIFICATION_CARD / 2022 - Removed Document number check digits calculation
Greece / Passport / NATIONAL_PASSPORT / 2024 - More samples added and template improved in general
Canada / Nova Scotia / DriverLicense / DRIVERS_LICENSE_UNDER21 / 2010 / New template supported
Brazil / FederalID / MILITAR_SERVICE_CARD / 2010 - Template improved in general
Vatican / Passport / NATIONAL_PASSPORT / 2013 - New document supported
Northern Cyprus / Passport / NATIONAL_PASSPORT / 2021 - New Document supported
United States Of America / North Carolina / DriversLicense / LEARNERS_PERIMIT_UNDER21 / 2016 / New document supported
Anguilla / DriversLicense / DRIVERS_LICENSE / 2021 - New document supported
Singapore / TravelDocument / LONG_TURN_VISIT_PASS - New Document supported. onlyFront enabled on template level
Kenia / ResidenceDocument / RESIDENCE_PERMIT / 2021 - New document supported
Mexico - GUERRERO / DriversLicense/ DRIVERS_LICENSE/ 1975 - New document supported
United States Of America / North Carolina / DriversLicense / LEARNERS_PERIMIT_UNDER21 / 2016 - Redact - Regions with exception to DoB redacted for Age assurance

Incode ID:

No tasks in this release cycle

2024 June 12 - planned production deployment

(release notes published 5/6/24, deployment was on Demo environment 5/6/24, originally planned for 4/6/24)

Web app:

Onboarding/Forms – The code for Mexico wasn’t searchable in the flow for Forms module
Onboarding/Face capture - Closed eyes check should be present during Selfie capture
Onboarding/ID capture – The previous failed capture attempt was appearing in the image preview

Dashboard:

Dashboard/Session - The use of the inner image zoom wasn't worked
Dashboard/Combined consents - In consent checkboxes should be only support MD type of link
Dashboard/Session – Phone number and email data have been added in the “Other” tab when these modules are in the flow
Dashboard/Forms - Single session view in the module has been updated by new design
Dashboard/Flow – New ‘Store video of ID and face capture in session’ option has been added in the “Create new flow” screen
Dashboard/Face Capture – Face capture thresholds buttons wasn’t aligned
Dashboard - Three dots dropdown menu wasn’t visible when the user has a long name
Dashboard/Provisioning – Error notification has been added when wrong configuration is saved in the module
Dashboard/Provisioning - Toggle should be in active/enabled state if any of modules are enabled
Dashboard/Session - Order of information for Precise location has been changed and updated in the “Other” tab
Dashboard/CMS - Executive with CMS should be able to assign and resolve cases
Dashboard/CMS - Open Case button should be present only for specific admin role
Dashboard/CMS – The UI wasn’t adapted for the long names
Dashboard/Provisioning - The function of locking and unlocking modules for creating flows has been added
Dashboard/Session – “State” in the address wasn’t appear for the eKYC module in the single session
Dashboard/Compliance - After the user is deleted, the event name in the audit logs should not be “user updated”

Update 12/06:

Dashboard/Gov validation – Personal Id field wasn’t present in gov validation tab
Dashboard/Flows – Functional flow url should be present for flows

Server:

Server/Session - Aligned checks in Single-Session->ID Verification that are displayed for default flow
Server - Implemented storage of zoomed frames for enhanced analytics.
Server - Implemented storage of OCR confidence values even when the OCR module is not included in Flow/Workflow
Server - Updated omni/start call to accept URLs without http(s) inside "redirectionUrl" field, if validation fails then https:// will be prepended to the redirectionUrl from the omni/start request
Server/CMS - Created omni/cms REST API with new endpoints
Server - Exposed rules for Second ID
Server - Refactored webcam in JS

Update 12/06:

Server/Webhooks - Webhook notification were not been sent
Server/Gov validation - Support gov validation with request body instead of data being obtained from id
Server/OIDC - The client configuration in the Authorization tab could not be saved
Server/OCR – Correct issue date should be present for Jordanian passports
Server/OCR – Additional comma symbol should not be present within OCR
Server/OCR - Numeric characters should be present in the MRZ field for the Russian passports

ML:

Wrong number of digits in issueYear and extra symbol in address for mex voter IDs were issues

ID templates - added support or got fixes for:

United States of America - Louisiana / DriversLicense / DRIVERS_LICENSE / 2001 - New ID supported
Mexico / DriversLicense / FEDERAL_DRIVERS_LICENSE / 2012 - New ID supported
Mexico - ZACATECAS / DriversLicense / DRIVERS_LICENSE / 2015 - New template supported.
United States Of America / ILLINOIS / IdentificationCard / IDENTIFICATION_CARD_UNDER21 / 2007 / New Template Supported
Mexico - Guerrero / DriversLicense / DRIVERS_LICENSE / 2023 - new template supported
Tonga / IdentificationCard / IDENTIFICATION_CARD / 2015 - New ID supported
Mauritania / IdentificationCard / IDENTIFICATION_CARD / 2015 - New template supported
Hungary / Identification Card / IDENTIFICATION_CARD / 2022 / New template supported
Peru / IdentificationCard / REFUGEE_IDENTIFICATION_CARD / 2019 - New template supported
Ireland / VoterIdentification / VOTER_IDENTIFICATION_CARD / 2020 - new template supported
Saint-Martin / DriversLicense / DRIVERS_LICENSE / 2019 - new template supported
Cuba / Passport / NATIONAL_PASSPORT / 2013 - New template supported
Fiji / ALL / VoterIdentification /VOTER_IDENTIFICATION_CARD / 2010 - New template supported
United States of America - Louisiana / DriversLicense / DRIVERS_LICENSE / 2013 - Regions with exception to DoB redacted for Age Assurance
United States of America - Louisiana / IdentificationCard / IDENTIFICATION_CARD / 2015 - All regions except Date of Birth are redacted
United States of America - Louisiana / IdentificationCard / IDENTIFICATION_CARD_UNDER21 / 2015 - All regions except Date of Birth are redacted
United States of America - Louisiana / DriverLicense / LEARNER _PERMIT / 2015 - All regions except Date of Birth are redacted
United States of America - Louisiana / DriversLicense / DRIVERS_LICENSE / 2015 - All regions except Date of Birth are redacted
Canada / DriversLicense / DRIVER_LICENSE / 2015 - Switched to Incode OCR
Canada - NEW BRUNSWICK / DriversLicense / DRIVERS_LICENSE/ 2017 - (Incode OCR) - Incode OCR is added into config file,masking removed
United States of America - Louisiana / DriversLicense / LEARNER_PERMIT_UNDER21 / 2015 - All regions except Date of Birth are redacted
United States of America - Louisiana / DriversLicense / DRIVER_LICENSE_UNDER21 / 2015 - All regions except Date of Birth are redacted
Canada - NEWFOUNDLAND / DriversLicense / DRIVERS_LICENSE/ 2018 - Incode OCR is added into config file
United Kingdom / Residence Permit / 2021 - Front side and back side switched to embeddings approach(with regions as backup) for better OCR extraction, mrz lines on back extracted via regions only for better results
India / TaxIdentification / TAX_DEPARTMENT / 2019 - Template adjusted to improve name filed reading
Mexico - Tabasco / DriversLicense / DRIVERS_LICENSE / 2021 - Template is improved
Brazil / ALL / DriversLicense / 2018 - Back side template switched from segmentation to regions approach, address filed on back removed, on front side regions template some modifications to filters (issue authority) made to improve OCR extraction
United States Of America / California / DriverLicense / DRIVER_LICENSE._UNDER 21 / 2018 - Added additional filters to improve OCR extraction, anchors updated
United States of America - Montana / DriversLicense / DRIVERS_LICENSE / 2016 - All regions except Date of Birth are redacted
United States of America - Montana / IdentificationCard / IDENTIFICATION_CARD / 2016 - redacted regions are added
United States of America - Montana / IdentificationCard / IDENTIFICATION_CARD_UNDER21 / 2008 - All regions except Date of Birth are redacted
United States of America - Montana / DriversLicense / DRIVERS_LICENSE_UNDER21 / 2016 - redacted regions are added
United States Of America / MONTANA / IdentificationCard / IDENTIFICATION_CARD _UNDER21 / 2016 - Redact - Redacted all data except Date of Birth REDACT_AGE_ASSURANCE_STAGE added to config file
United States Of America / MONTANA / DriversLicense / DRIVERS_LICENSE / 2016 - Redact - Redacted all data except Date of Birth. REDACT_AGE_ASSURANCE_STAGE added to config file
United States of America - Montana / IdentificationCard / IDENTIFICATION_CARD / 2008 - Regions with exception to DoB redacted for Age Assurance purpose
Israel / DriversLicense / DRIVER_LICENSE / 2018 - Regions for all dates, personal and document number has been added
Mexico / VoterIdentification / VOTER_IDENTIFICATION_CARD / 2019 - Filter implemented to removed '⑆' symbol from Address filed
United States of America - Louisiana / DriversLicense / DRIVERS_LICENSE / 2001 - OCR fields with exception to DoB redacted for Age Assurance project
The Philippines / DriversLicense / DRIVERS_LICENSE / 2023 - NEW ID supported
Brazil / ALL / FederalID/ / POLICE IDENTIFICATION_CARD / 2004 / New template supported
The Philippines / DriversLicense / DRIVER_LICENSE / 2017 - Classification and OCR results improved
Peru / Passport / NATIONAL_PASSPORT / 2014 - Paper ID Liveness turned on on Template level
Jamaica / Passport / NATIONAL_PASSPORT / 2013 - Paper ID Liveness turned on on Template level
Brazil / Passport / NATIONAL_PASSPORT / 2018 - Paper ID Liveness turned on on Template level
Brazil / Passport / NATIONAL_PASSPORT / 2010 - Paper ID Liveness turned on on Template level
Haiti / Passport / NATIONAL_PASSPORT / 2014 - Paper ID Liveness turned on on Template level
Dominican Republic/ Passport / NATIONAL_PASSPORT / 2014 - Paper ID Liveness turned on on Template level
Uruguay / Passport / NATIONAL_PASSPORT / 2014 - Paper ID Liveness turned on on Template level
Madagascar / IdentificationCard / IDENTIFICATION_CARD / 2016 - Reading of DoB field has been improved
United States of America / Other / IDENTIFICATION_CARD / 1972 - new template supported
Philippines / MedicalCard / MEDICAL_CARD / 2010 - Tamper check is disabled
Phillipines / Medical Card / MEDICAL CARD / 2009 - Tamper check disabled at config level
Mexico - Guerrero / DriversLicense / DRIVERS_LICENSE / 1951 - New template supported
Trinidad and Tobago / DriversLicense / DRIVERS_LICENSE / 2006 - new template supported
Federated States of Micronesia / DriversLicense / DRIVERS_LICENSE / 2019 - new template supported
Saint Lucia / DriversLicense / DRIVERS_LICENSE / 2013 - New template supported
Belize / DriverLicense / DRIVER_LICENSE / 2022 / New template supported
Mexico - Quintana Roo / DriversLicense / DRIVERS_LICENSE / 2004 - New ID supported
United States Of America / Other / TRIBAL_IDENTIFICaTION_CARD / 1993 / New template supported
Mauritania / IdentificationCard / IDENTIFICATION_CARD / 2020 - new template supported
Kenya / IdentificationCard / IDENTIFICATION_CARD / 2023 - new template supported
United States of America - California / DriversLicense / DRIVERS_LICENSE / 2018 - Anchors and reading for name and address field improved

Update 12/06:

Paper ID Liveness is enabled at the template level for several documents

Incode ID:

Note: No tasks in this release cycle

Update 12/06:

Incode ID - The copy link should return the proper verification URL
Incode ID - City and state should be received when using /omni/userinfo endpoint

2024 May 29 - planned production deployment

(release notes published 24/5/24, deployment was on Demo environment 24/5/24, originally planned for 22/5/24)

Web app:

Onboarding/eKYC – Phone validation wasn’t functional within ekyc module
Onboarding/Combined consents – New field “optional” instead of mandatory field should be present in the combined consents module
Onboarding/Face capture - User wasn't able to capture a selfie after the first capture failed on specific devices
Onboarding/Face capture - Face detection for phones without zoom feature has been improved

Update 30/5/24:

Onboarding/ID capture – User wasn’t able to pass back id capture because of blurry image after 1st failed attempt
Onboarding/Flow – Flow URL wasn’t functional for specific flows

Dashboard:

Dashboard/Face match – Check face exif for software modification checkbox wasn’t present in the face match module
Dashboard/Session - Capture attempts wasn’t present for second id in the id verification tab
Dashboard/Provisioning – New government verification – provisioning module has been added
Dashboard/Configuration – Make optional flag for every checkbox wasn’t present in the consents section
Dashboard/Cross Checks - New “exact” match option has been added for cross checks.
Dashboard - Last release timestamp information has been added and visible in three dots menu under logout
Dashboard/Session – New “business” tab has been added in the session
Dashboard/OIDC - Two new fields “oktaIssueUrl” and “oktaApiToken” have been added to Client Configuration window

Server:

Server/OIDC - Added crud for new Okta issue url and okta api token okta fields for client registration
Server - Added functionality to return verification details to okta
Server/OCR - Consolidated pdf417 checks into one under id quality tests
Server/OCR - Introduced new threshold for document number crosscheck for colombian ids
Server/Configuration - Replaced “make mandatory” check with “make optional” check in configuration->consents
Server/eKYC - Fixed ekyc in frontend not handling dob error
Server/Antifraud - Added option to ignore sessions with the same externalId
Server/OCR - Fixed country ARE residence card wrong document side detection
Server/OCR - Implemented country code cross-checking to support both alpha-2 and alpha-3 formats
Server/OCR - Fixed document number valid bug for colombian ids
Server/Okta – Information from OKTA should be used for support and troubleshooting
Server/Antifraud - The logic of changes by thresholds has been improved

Update 28/05/24:

Server - enabled paper id liveness for particular templates - passport

ML:

Fake Id check was missing for some document templates
New real ID check has been added

ID templates - added support or got fixes for:

Papua New Guinea / IdentificationCard / IDENTIFICATION_CARD / 2015 - New ID supported
Ghana / ALL / TravelDocument / CONSULAR_CARD / 2023 / New template supported
United States of America - Texas / DriversLicense / LIMITED_TERM_DRIVERS_LICENSE / 2020 - new template supported
United States of America - US_DEPARTMENT_OF_DEFENSE/ Military / IDENTIFICATION_CARD_ALLAGES / 2021 - Front config file made so we can recognized this type of document and reject it.
Finland / Passport / NATIONAL_PASSPORT / 2006 - Configs have been created in order to reject sessions since this document has expired
Brazil / Passport / NATIONAL_PASSPORT / 2023 - New Passport supported
American Samoa / DriversLicense / DRIVERS_LICENSE / 2023 - New template supported
United States Of America / New Jersey / DriversLicense / DRIVERS_LICENSE / 2011 - Filters added to document number and reference number filed (annotation and labelling tool)
United States Of America / Florida / DriversLicense / TEMPORARY_DRIVERS_LICENSE / 2017 - Added filter on Document Number field to improve OCR extraction
Canada / Other / INDIDAN_STATUS_CERTIFICATE 2007 / Merge - CAN|ALL|Other|INDIAN_STATUS_CERTIFICATE|2008 was merged with this template. Template updated to accommodate both document versions
Chile / Passport / NATIONAL_PASSPORT / 2013 - Nationality field is improved
Myanmar / Passport / NATIONAL_PASSPORT / 2023 - New template supported
Norway / DriversLicense / DRIVERS_LICENSE / 2023 - New template supported
Mexico / VoterIdentification / VOTER_IDENTIFICATION_CARD / 2019 - IssuedAt fixes. IssuedAt is no longer present in notExtractedField
Mexico / VoterIdentification / VOTER_IDENTIFICATION_CARD / 2014 - IssuedAt fixes. IssuedAt is no longer present in notExtractedField
Mexico / VoterIdentification / VOTER_IDENTIFICATION_CARD / 2013 - IssuedAt fixes. IssuedAt is no longer present in notExtractedField.
Mexico / VoterIdentification / VOTER_IDENTIFICATION_CARD / 2008 - IssuedAt fixes. IssuedAt is no longer present in notExtractedField
Philippines / IdentificationCard / UMID_CARD / 2002 - Document number changed to reference number.
Cyprus/ Passport / NATIONAL_PASSPORT / 2010 - Paper liveness has been enabled.

Incode ID:

Incode ID – “State” field should be present in webhook response

2024 May 21 - planned production deployment

(release notes published 15/5/24, deployment was on Demo environment 15/5/24, originally planned for 14/5/24)

Web app:

Onboarding/User consent - Text in the module has been updated by new design
Onboarding/eKYC – ekyc “surname” label has been changed to the “last name” label for us ekyc
Onboarding/eKYC – State field is searchable and scrollable for us ekyc
Onboarding - Focus should be visible on every screen for WCAG 2.1 level AA accessibility standards
Onboarding/ID capture - “Need help” element should be selectable for WCAG 2.1 level AA accessibility standards
Onboarding/Video Selfie - When passport is captured in id capture, back id should not be expected in video selfie
Onboarding/User consent – “Continue” button should be functional for low-end android devices
Onboarding/Video Selfie - Tutorial steps should reflect correct configuration

Dashboard:

Dashboard/Rules - eKYC section is searchable and scrollable with all the rules related to eKYC in the Rules Engine
Dashboard/Redirection from desktop to mobile_QR scan – Minor typo has been corrected on the QR scan screen
Dashboard/Sessions - Session action buttons have been moved to the left
Dashboard/Provisioning – New filters “government_verification_providers_updated” and “general_provisioning_settings_updated” have been added in Compliance tab
Dashboard/ID capture – Tooltip for age assurance checkbox has been added
Dashboard/ID capture – If Age assurance is checked, Only Front should be automatically selected
Dashboard/Modules – New Combined consents module has beed added
Dashboard/Configuration – New consents tab has been added in the configuration section
Dashboard/Session - Data from geolocation module should be present in the location section in “other” tab

Server:

Server/eKYB - Exposed all the NOMES within SOCIOS in our Incode API response to see the full list of UBOs for Brazil
Server/CSV - Exposed applied rules in the CSV export with new columns
Server/Antifraud - Added support in antifraud endpoint for tracking history of changes
Server/Global Watchlist - Added a new watchlist endpoint for business
Server/eKYC - Added a new endpoint for fetching input data
Server/Compliance - Add new events into security audit table when changing configuration in Provisioning
Server/Provisioning - Added “Become Digital” as a Government Validation Provider for country Colombia
Server/eKYB - Enabled UBOs for all countries and switched all data comparisons from first API call to second API call
Server - Cleaned CustomerService & CustomerRepository by removing unused methods
Server/Phone number input - Upgraded phone format to support latest version
Server - Added fraudRisk execution condition
Server/Compliance - Implemented hard limitation for CSV export to 10 000 rows that can be exported for executive events
Server/User consent - Added endpoint to fetch user consent data in single-session
Server/CMS - Changed the logic of case resolution to not affect session score associated with a case
Server/Antifraud - Fixed name and surname position issue
Server/eKYB - UBO Name Match button is hidden in single-session

Update 20/5/24:

Server/SMS - Link send by SMS should be functional

ML:

Id-validation-service: 2.6.0 release includes new model improvements

Update 20/5/24:

Id-validation-service: 2.7.0 release includes new model improvements

ID templates - added support or got fixes for:

United States of America / Passport / NATIONAL_PASSPORT / 2006 - Paper ID liveness enabled on template level
United States of America / Passport / NATIONAL_PASSPORT / 2020 - Paper ID liveness enabled on template level
Mexico / VoterIdentificationCard / VOTER_IDENTIFICATION_CARD / 2014 - Template switched to MEX OCR + Segmentation.
Mexico / IdentificationCard / VOTER_IDENTIFICATION_CARD / 2019 - Template is switched to Incode (Mexican) OCR + Segmentation model.
Mexico / VoterIdentificationCard / VOTER_IDENTIFICATION_CARD / 2008 - Template switched to MEX OCR + Segmentation for the front side and MEX OCR + Regions for the back side.
Mexico / VoterIdentificationCard / VOTER_IDENTIFICATION_CARD / 2014 - Template switched to MEX OCR + Segmentation.
United States of America /Alabama / IdentificationCard / IDENTIFICATION_CARD / 2010/ Airbnb - seg - Classification improved and template switched to entity segmentation approach.
Poland / IdentificationCard / IDENTIFICATION_CARD / 2019 - Personal number crosscheck parsing resolved and template fields improved.

Update 20/5/24:

Kiribati / Passport / National Passport / 2013 / New template supported
Tuvalu / Passport / National passport / 2021 - new document supported
Tunis / DriverLicense / DriverLicense / 2012 / New template supported
Saint Lucia / ALL / Passport / NATIONAL PASSPORT / 2023 - New template supported
Uruguay / Visa / Visa / 2023 - new document supported
United States of America - Utah / DriversLicense / PRIVILEGE_CARD / 2022 - New template supported
Mexico - Quintana Roo / Drvers license / Drvers license / 2001 - new document supported
Russia / IdentificationCard / TEMPORARY_IDENTIFICATION_CARD / 2024 - new template supported
Bolivia / IdentificationCard / IDENTIFICATION_CARD / 2001 - Document number improvements
Canada - Manitoba / DriversLicense / DRIVERS_LICENSE / 2009 - filters have been added to some fields in annotation tool
Canada - SASKATCHEWAN / IdentificationCard / IDENTIFICATION_CARD / 2017 - filters have been added to some fields
Canada - British Columbia / Identification card / Identification card / 2020 - all fields updated
Canada / Passport / NATIONAL_PASSPORT / 2023 - template improved
CANADA - British Columbia / IdentificationCard / IDENTIFICATION_CARD / 2021 - Filters has been improved in template in order to have better performances.
Canada / British Columbia / DriverLicence / Learner Drivers Licence / 2002 - Filters added, unique words changed
Ecuador / IdentificationCard / IDENTIFICATION_CARD / 2020 - front side is switched to Segmentation model
Canada Northwest territories / Drivers license / Drivers license / 2020 - all fields updated
Canada / Identification card / Canadian Citizenship card / 2002 - all fields updated
Canada / Other / FIREARMS_LICENSE / 2020 - Full name is divided into first and last name
Israel / DriversLicense / DRIVER_LICENSE / 2018 - Full Name separated into Latin name (still Full Name) and Native name
Canada - Ontario / Other / BIRTH_CERTIFICATE / 2010 - template improved
Qatar / Passport / NATIONAL_PASSPORT / 2008 - Native name support added to Arabic name
Bahrein / Passport / NATIONAL_PASSPORT / 2024 - Native Name filed added on the template.
Sudan / Passport / NATIONAL_PASSPORT / 2018 - added non-latin field - Native name
United Arab Emirates / Passport / National passport / 2011 - native name field added
Oman / Passport / NATIONAL_PASSPORT / 2014 - Native name support added
Libya / Passport / NATIONAL_PASSPORT / 2014 - the native name field is added
Saudi Arabia / Passport / Diplomatic passport / 2003 - native name field added
Saudi Arabia / Passport / National passport / 2007 - native name field added
Algeria / Passport / NATIONAL_PASSPORT / 2012 - the native name field is added
Bahrein / Passport / NATIONAL_PASSPORT / 2010 - Template improved and native name field added.
Mauritania / Passport / NATIONAL_PASSPORT / 2021 - the native name is added
Saudi Arabia / Passport / National Passport / 2022 - native name field added
Canada / Residence document / Residence permit / 2009 - all fields updated
Mauritania / Passport / NATIONAL_PASSPORT / 2018 - the native name field is added
Jordan / Passport / NATIONAL_PASSPORT / 2008 - Native name support added for arabic name
Egypt / Passport / National passport / 2008 - native name field added
Morocco / Passport / NATIONAL_PASSPORT / 2009 - the native name field is added
Kuwait / Passport / National passport / 2016 - native name field added
Yemen / Passport / National passport / 2013 - native name field added
Jordan / Passport / NATIONAL_PASSPORT / 2016 - Native name support for arabic name added
Lebanon / Passport / NATIONAL_PASSPORT / 2017 - Native name support added for arabic name
Tunisia / Passport / NATIONAL_PASSPORT / 2003 - the native name field is added
Iraq / Passport / NATIONAL_PASSPORT / 2017 - Anchor improved and native name added.
Iraq / Passport / NATIONAL_PASSPORT / 2011 - Native Name filed added on the template and filters improved.
Libya / Passport / NATIONAL_PASSPORT / 2010 - Native name support for Arabic name added
Palestine / Passport / NATIONAL_PASSPORT / 2009 - Native name support added for Arabic name
Syria / Passport / NATIONAL_PASSPORT / 2010 - Native Name filed added on the template and filters improved.
Syria / Passport / NATIONAL_PASSPORT / 2023 - Anchor improved and Native Name field added on template.
Australia - Tasmania / IdentficiationCard / IDENTIFICATION_CARD / 2023 - Removed positional embeddings support
Great Britain / IdentificationCard / CITIZENCARD / 2021 - Both sides of the template switched to the segmentation.
United States of America - Idaho / Identification card / Identification card under21 /2023 - Template switched to the segmentation
Canada / New Brunswick / Medical Card / 2010 - Template switched to regions approach , stage Last Name First added to present full name in correct way
Colombia / IdentificationCARD / IDENTIFICATION_CARD / 2000 - Classification updated via Unique words (consequential improvement to gender field)
Columbia / IdentificationCard / MINORS_ID / 2008 - document classification updated, document subtype changed from IDENTIFICATION_CARD to MINORS_ID
Canada / Alberta / Identification Card / Enhanced Identification Card / 2023 - New template supported
Colombia / IdentificationCard / IDENTIFICATION_CARD / 2008 - Unique words reworked to improve classification (gender and blood type updates)
Canada / Passport / National Passport / 2007 - all fields updated
Argentina / Identification Card / DIGITAL_IDENTITY_CARD / 2019 - Added template for back side (one sided document disable on config level) and front side template improved in general way.
Panama / IdentificationCard / IDENTIFICATION_CARD/ 2023 - Filters have been improved and one additional date pattern added.
FederalID / DOMESTIC_IDENTIFICATION_CARD / 1993 - filters on the front are changed

Incode ID:

Incode Id - Special characters should not be allowed in “alias” field in “integrations” page

Update 20/5/24:

Incode ID - ‘Continue’ button should be enabled after entering non registered phone number
Incode ID - The toggle buttons should be present in the Communication Preferences section in the Privacy Center

2024 April 29 - planned production deployment

Update 3/05/24: new date for production release is 9/5/24

Update 7/5/24: new date for production release is 8/5/24

(release notes published 24/4/24, deployment was on Demo environment 24/4/24, originally planned for 23/4/24)

Note: Release date may be subject to change due to internal reorganization

Web app:

Onboarding/Flow – “Try again” button has been removed from all expired sessions
Onboarding/Face capture – The face zoom during face capture should not be present on specific devices
Onboarding/OTP - The combobox element should be present and functional for WCAG 2.1 level AA accessibility standards
Onboarding/Flow - The language selection should be customized for WCAG 2.1 level AA accessibility standards

Update 3/05/24:

Incode Workforce - Self-Serve MFA Reset Action
Incode Workforce - Self-Serve Reset Actions Page
Incode Workforce - Self-Serve Reset Landing Page & Login Experience
Incode Workforce - Self-Serve Password Recovery Action

Dashboard:

Dashboard/Identites tab – The headers in the identity authentications table will be displayed as configured on the authentication tab
Dashboard/ Compliance – Export csv file in the audit log view can be downloaded by particular roles.
Dashboard/eKYC – The proper UI text for ekyc results in the session should be present
Dashboard/Session – New single session should be opened with right click on session table row
Dashboard/NFC module – New “Display document ocr data confirmation screen before the first nfc scan” check is added in the nfc module
Dashboard/Antifraud – Text in risk tab for antifraud module should not be misspelled
Dashboard/New Manual Session – The photo upload option has been removed from the new manual session
Dashboard/Authentications – Authentication url should be erased from dashboard when the value is cleared

Update 3/05/24:

Dashboard - New “Request Verification” Dashboard page for Incode Workforce
Dashboard - New “Integrations” Dashboard page for Incode Workforce
Dashboard - New “Settings” Dashboard page for Incode Workforce

Server:

Server/Sessions - Fixed missing liveness fields in exported csv from single-session
Server/eKYB - Fixed bug where ekyb api responses erroneously returned "approximate match" for directors & UBOs with blank input
Server - Changed from number to alphanumeric value for sms messages
Server/ID Validation - Introduced new fields in id validation configuration to facilitate new "Fake id check"
Server - Enabled by default new mechanism field for failing session when modules are unprocessed on new organizations
Server - Crosscheck process endpoint is no longer mandatory to be called since now it's executed automatically on finish status
Server/Antifraud - Improved number crosschecks by ignoring special characters in fuzzyDistance for cic check
Server - Added new beta government verification module
Server/OCR - Fixed parsing document and personal number for Congo documents
Server/Government Validation - Refactored gov val module in order to add new government verification module
Server/Face Authentication - Added nationalNumber as a new optional parameter for 1:1 Face Authentication api endpoints
Server/Provisioning - Added a new layer of UI to add antifraud module inside provisioning tab to make configurations visible and more easy-to-implement

Update 3/05/24:

Incode Workforce - support for web & dashboard parts
Incode Workforce - Slack Integration
Incode Workforce - Zoom Integration

ML:

PoA – Dates should be present for particular fields for izzi poa sample
Fake ID check – The new check is supported within the dashboard for some countries
Constrained model - Square images should be processed as a portrait
Incode OCR – Improvements for mexican ids

ID templates added support or got fixes for:

United States of America / Passport / NATIONAL_PASSPORT / 2006 - Paper ID liveness enabled on template level
United States of America / Passport / NATIONAL_PASSPORT / 2020 - Paper ID liveness enabled on template level
Mexico / VoterIdentificationCard / VOTER_IDENTIFICATION_CARD / 2014 - Template switched to MEX OCR + Segmentation
Mexico / IdentificationCard / VOTER_IDENTIFICATION_CARD / 2019 - Template is switched to Incode (Mexican) OCR + Segmentation model
Mexico / VoterIdentificationCard / VOTER_IDENTIFICATION_CARD / 2008 - Template switched to MEX OCR + Segmentation for the front side and MEX OCR + Regions for the back side
Mexico / VoterIdentificationCard / VOTER_IDENTIFICATION_CARD / 2014 - Template switched to MEX OCR + Segmentation
United States of America /Alabama / IdentificationCard / IDENTIFICATION_CARD / 2010/ Airbnb - seg - Classification improved and template switched to entity segmentation approach
Poland / IdentificationCard / IDENTIFICATION_CARD / 2019 - Personal number crosscheck parsing resolved and template fields improved
Congo / IdentificationCard / IDENTIFICATION_CARD / 2019 - new template supported
United States of America - Utah / DriversLicense / DRIVER_LICENSE / 2016 - redact - added new redact implementation for all fields except DoB that can be controlled from flow or web-flow
United States of America - Utah / IdentificationCard / IDENTIFICATION_CARD / 2021 - redact - added new redact implementation for all fields except DoB that can be controlled from flow or web-flow
United States of America - Utah / DriversLicense / DRIVER_LICENSE_UNDER21 / 2016 - redact - added new redact implementation for all fields except DoB that can be controlled from flow or web-flow
United States of America - Utah / DriversLicense / DRIVER_LICENSE_UNDER21 / 2023 - redact - added new redact implementation for all fields except DoB that can be controlled from flow or web-flow
United States of America - Utah / IdentificationCard / IDENTIFICATION_CARD_UNDER21 / 2006 Redact stage set is REDACT_AGE_ASSURANCE_STAGE
United States of America - Utah / IdentificationCard / IDENTIFICATION_CARD / 2016 - All fields except DOB are redacted
United States of America - Utah / IdentificationCard / IDENTIFICATION_CARD / 2006 - All fields except Date of Birth are redacted
United States of America - Utah / DriversLicense / DRIVER_LICENSE / 2021 - All fields except Date of Birth are redacted
United States of America - Utah / DriversLicense / DRIVER_LICENSE_UNDER21 / 2021 - All fields except Date of Birth are redacted
Canada - Prince Edward Island / IdentificationCard / IDENTIFICATION_CARD / 2010/ New template supported
Great Britain / Passport / NATIONAL_PASSPORT / 2015/rev2 - Name filed reading has been improved
United Arab Emirates / IdentificationCard / IDENTIFICATION_CARD / 2011 - added non-latin field for extraction of name
United Arab Emirates / ResidenceDocument / GOLDEN_CARD / 2022/ rev2 - Native name field added
United Arab Emirates / ResidenceDocument / RESIDENCE_PERMIT / 2021/ rev2 - Native name field added
United Arab Emirates / ResidenceDocument / RESIDENCE_PERMIT/ 2000 - added non-latin field for extraction of full name

Incode Id:

Incode ID - Incode branding color should be present in the svg and animations

2024 April 17 - planned production deployment

(release notes published 10/4/24, deployment was on Demo environment 10/4/24, originally planned for 9/4/24)

Web app:

Onboarding/Face authentication - Meet WCAG 2.1 level AA accessibility standards
Onboarding – The color button has been updated with a new design for WCAG 2.1 level AA accessibility standards
Onboarding/ID capture - Select document screen should be read automatically for WCAG 2.1 level AA accessibility standards
Onboarding/ID capture - Camera access options should be clickable for WCAG 2.1 level AA accessibility standards
Onboarding/PoA - Meet WCAG 2.1 level AA accessibility standards
Onboarding/OTP – Text in the module has been updated by new design

Dashboard:

Dashboard/Configuration tab – Webhook custom header fields are updated with a new design
Dashboard/OIDC - Login_hint is added in authorize generated URL format
Dashboard/Side bar - Configure table view option has been added for sessions, authentications, custom watchlist and identities tab
Dashboard/Sessions - Delete sessions and identities should only be available to admin roles
Dashboard/Side bar - The label is changed to “Download Template CSV” in the custom watchlist tab
Dashboard/Identities – Issues should not be present when opening older identities
Dashboard/Modules – Face recogntion check has been moved from face capture module to face match and vs module
Dashboard/Users – Activity log has been refactored and events should only be displayed for the selected user

Server:

Server - Introduced new mechanism for keeping track of processed modules during onboarding
Server/eKYB - Added fallback search for Canada as waterfall implementation approach
Server/eKYC - Updated ekyc response when taxId or namematch is fuzzy
Server/eKYC - Added source field for ekyc us
Server - Added utah documents for redaction
Server - Implemented SMS rate limiting
Server/Custom watchlist - Added inclusive watchlists types to batch upload
Server/CMS (Case management ystem) - Applied changes from design feedback
Server/Compliance - Implemented export to CSV functionality that creates a .csv file with the record-level details
Server - Improved document number logic for Wisconsin DLs [US]
Server/Videoselfie - Added new VS events when videoselfie ToS is not accepted
Server/Flows - Removed checks and excluded checks arrays through migration and refactoring of flows
Server/OCR - Fixed incorrectly parsed name on INE docs
Server - Moved crosschecks to be executed automatically in finish call for flows
Server/OCR - Added new expiration year field for mex voter IDs
Server/OCR - Fixed document number crosscheck for mex voter IDs

ML:

Deploy digital detection check v4.0 – improvements in new model

ID templates added support or got fixes for:

Luxembourg / IdentificationCard / IDENTIFICATION_CARD / 2021 - New template supported
United States Of America - North Dakota / Drivers license / Temporary Drivers license / 2023 - new document supported
Brazil / FederalId / DIGITAL_IDENTITY_CARD / 2021 - New ID supported
Colombia / ResidenceDocument / TEMPORARY_PROTECTION_PERMIT / 2020 / template reenrolled - it has new subtype (the name of the config and template is changed)
Colombia / IdentificationCard / IDENTIFICATION_CARD / 2008 - ID subtype classification reverted, now it’s IDENTIFICATION_CARD iso MINORS_ID
Colombia / IdentificationCard / IDENTIFICATION_CARD / 2020 - Classification of Subtype changed back to IDENTIFICATION_CARD iso IDENTIFICATION_CARD_A
Colombia / IdentificationCard / IDENTIFICATION_CARD / 2000 - ID classification subtype reverted to IDENTIFICATION_CARD iso IDENTIFICATION_CARD_B
Colombia / Residence Document / Immigration Card / 2014 / Reenrollment - Template reenrolled and renamed
Uganda / Passport / NATIONAL_PASSPORT / 2018 - Improvement to Name field
Gabon / Passport / NATIONAL_PASSPORT / 2013 - Name and Issuing authority improved
Bangladesh / Passport / NATIONAL_PASSPORT / 2017 - Fixed an issue where Name would return wrong Data when First name is missing. General improvements

Incode Id:

Incode ID – Configuration has been redesigned
Incode ID – Webhook custom headers have been redesigned
Incode ID – Primary color from Flow configuration should be used as brand color in the Incode ID app
Incode ID – “Back to Wallet” button has been removed from verification success / complete screen
Incode ID – Mini apps authentication has beed added
Incode ID – Error state should not be present in any redirect uuid case

2024 April 03 - planned production deployment

(release notes published 28/3/24, deployment was on Demo environment 28/3/24, originally planned for 26/3/24)

Web app:

Onboarding/Video Selfie - Fixed glitch that was appearing after front camera was opened
Onboarding/Video Selfie - Processing screen is shown for back id
Onboarding/ID capture - Meet WCAG 2.1 level AA accessibility standards
Onboarding/Video Selfie - Meet WCAG 2.1 level AA accessibility standards
Onboarding/OTP - Meet WCAG 2.1 level AA accessibility standards
Onboarding/ID capture – Added support for onboarding via Opera/Brave browsers
Onboarding/Redirect to Mobile - SMS expiration message is returned to Desktop redirect screen
Onboarding/Redirect to Mobile – Expiration of SMS link can be configured in the Configuration tab

Dashboard:

Dashboard/MFA - Support for pasting OTP is added
Dashboard/Forms - Refactored mapping logic for predefined questions
Dashboard/Session – Tooltips for applied rules panel implementation are added
Dashboard/Provisioning – Configuration option for feature enabling is added
Dashboard/Sessions - Searchable select for flow filters is added in the Sessions tab
Dashboard/Identities - New label “National ID Number” is added in the Identities tab withing General information section
Dashboard/Compliance – New event “WATCH_LISTS_ENTRY_CREATED” is added in Audit logs filter

Server:

Server/eKYC – Added support for both lower case and upper case country code for all eKYC countries
Server/eKYB - Added support for both lower case and upper case country code for all eKYB countries
Server - Security User Audit log now includes events for data deletion
Server/OCR – Added support for address from backside of AUS DL
Server/eKYB – Added pre-fixes support for spain entries
Server/eKYB – added error message response for taxId of german entries
Server/eKYB – Added support for new regions (Nigeria, Kenya, Cameroon)
Server/Colombian ID – Improved birth date validity check for Colombian ID
Server/Global Watchlist – Added subscribed flag to interview
Server/OIDC – Adjusted login_hint parameter
Server/NFC – Exposed NFC face match result in rules
Server/OIDC – Introduced new endpoint to get all flows basic info in oidc server
Server/ID Validation – Added severity levels for age verification with face/DoB crosscheck
Server/CMS (Case Management System) – Added support for “closedBy” and “typeOfId” fields
Server/OIDC – Removed webSDK dependancy
Server/Face Login – Made liveness-stat API work without API key in the header
Server/OIDC – Added error handling per RFC6749
Server – Implemented flow modules order in /onboarding/flow
Server/Videoselfie – Fixed getVoiceConsent phrase get answer instead of question
Server - Blocked process/approve and finish/status from multiple simultaneous calls
Server/OIDC - Added new “National ID Number” login hint type in the OIDC Client Configuration
Server - Added processing logic for nationalNumber for Identity creation
Server - Improved document number logic for Michigan DLs

ML:

Id-validation-service: 2.5.0 release includes new model improvements

ID templates added support or got fixes for:

United States of America - Guam / IdentificationCard / IDENTIFICATION_CARD_UNDER21 - new ID supported
United States of America - Alaska / DriversLicense / DRIVERS_LICENSE_UNDER21 / 2014 - new template supported
United States of America - Michigan / Drivers license / Enhanced Drivers license / 2024 - new document supported
Canada - British Columbia / Other / Tribal Identification card / 2015 - new document supported
United States of America - Michigan / Drivers license / Drivers license under21 / 2024 - new document supported
Cayman Islands / Passport / NATIONAL_PASSPORT / 2015 - New ID supported
Cayman Islands / Passport / National Passport / 2020 - new document supported
Germany / ResidenceDocument / FICTIONAL_CERTIFICATE / 2024 - New template supported
United States of America - Colorado / IdentificationCard / IDENTIFICATION_CARD / 2022 - template improved using the Segmentation model with masking
Poland / IdentificationCard / IDENTIFICATION_CARD / 2015 - Personal number parsing from MRZ improved
United States of America - District of Columbia / Identification card / Identification card / 2023 - front side switched to segmentation
Tunisia / IdentificationCard / IDENTIFICATION_CARD / 2008 - date pattern is improved
Greece / Passport / NATIONAL_PASSPORT / 2020 - Template switched to the segmentation.
United States of America / DriversLicense / LEARNERS_PERMIT_UNDER21 / 2017 - template improved using Segmentation model with masking + regions as fallback
Ireland / IdentificationCard / IDENTIFICATION_CARD / 2015 - Classification and template improvements
Ukraine / DriversLicense / DRIVERS_LICENSE / 2021 - full name improved
Latvia / IdentificationCard / IDENTIFICATION_CARD / 2019 - Name filter improvements, general back side improvements
Australia - NEW_SOUTH_WALES / DriversLicense/ DRIVERS_LICENSE / 2015 - extraction through segmentation approach added for sticker address on back side
Spain / IdentificationCard / IDENTIFICATION_CARD / 2015 - front side is switched to Segmentation model
Mexico / Jalisco / DriversLicense / DriversLicense / 2018 - Front side template switched to segmentation
Mexico / Jalisco / DriversLicense / DriversLicense / 2021 - Front side template switched to segmentation
Spain / IdentificationCard / IDENTIFICATION_CARD / 2021 - Front side is switched to Segmentation model
Mexico / Jalisco / DriversLicense / DriversLicense / 2021 - Front side template switched to segmentation
France / IdentificationCard / IDENTIFICATION_CARD / 2021 - front side is switched to Segmentation
Mexico / Queretaro / DriversLicense / DriversLicense / 2017 - Front side template switched to Segmentation model
United Kingdom / DriversLicense / DRIVER_LICENSE / 2015 - front side is switched to Segmentation model
United States Of America / Residence Document / Permanent Residence Card / 2027 - Front side template switched to Segmentation model
United States of America - USCIS / ResidenceDocument / PERMANENT_RESIDENT_CARD_ALLAGES / 2010 - Front switched to entity_segmentation, general improvements
United Kingdom / DriversLicense / DRIVER_LICENSE / 2022 - front side is switched to Segmentation model
United States of America - US_DEPARMENT_OF_STATE / TravelDocument / VISA_B1_B2 / 2021 - Switched to entity_segmentation, general improvements
Australia - Tasmania / DriversLicense / LEARNERS_PERMIT / 2015 - Switched to entity_segmentation, general improvements
Italy / DriversLicense / DRIVER_LICENSE / 2013 - Switched to entity_segmentation, general improvements
Mexico - CDMX / DriversLicense / DRIVER_LICENSE / 2014 - Switched to entity_segmentation, general improvements
United Kingdom / Drivers license / Provisional drivers license / 2015 - front side switched to segmentation
Mexico - CDMX / Drivers license / Drivers license / 2005 - front side switched to segmentation
Mexico - Coahuila / Drivers license / Drivers license / 2020 - front side switched to segmentation
Australia / Western Australia / Drivers Licence / Dirvers Licence / 2016 - Back side template switched back to regions approach
United States of America - New York / DriversLicense / DRIVER_LICENSE_UNDER21 / 2017 - switched to entity_segmentation, general improvements
Colombia / IdentificationCard / IDENTIFICATION_CARD_B (IDENTIFICATION_CARD) / 2000 - nationalNumber marked
Colombia / IdentificationCard / IDENTIFICATION_CARD_A (IDENTIFICATION_CARD) / 2020 - nationalNumber marked
Australia - New South Wales / Drivers license / Learners permit / 2015 - address on the back supported
Australia / New South Wales / Drivers License / Provisional Drivers License / 2015 - Back side template switched to segmentation approach.

Incode Id:

Incode ID - Wrapper with clients and incode logo are removed within header
Incode ID – Clients Full logo can be configured and present in the app header
Incode ID - Spanish translation on the ID capture tutorial screen is updated
Incode ID - Error screen appears If a user with the same phone or email already exists
Incode ID - The footer image has been updated on the desktop redirect screen
Incode ID - The desktop redirect screen has been redesigned
Incode ID - Incode ID configuration tab has been removed from Dashboard’s Configuration page
Incode ID – New “Customize” section is added in the Configuration tab

2024 March 20 - planned production deployment

(release notes published 14/3/24, deployment was on Demo environment 14/3/24, originally planned for 12/3/24)

Web app:

Onboarding/Conference – The user wasn’t able to send a message to the executive during the Conference
Onboarding/Video Selfie - The selfie frame wasn’t appear when back camera is opened
Onboarding/Video Selfie – The proper text wasn’t present when switching to front camera
Onboarding/E-mail – First letter shouldn’t be capitalized
Onboarding/eKYC – Canada is added to drop down menu

Update 25/3/24:

Onboarding/Video Selfie - ‘Switching to Back Camera’ should not show at the end of VS if Voice Consent is disabled
Onboarding/Video Selfie – Update for the text from Video Selfie questions based on newer design

Dashboard:

Dashboard/Custom Watchlist - Expiry date can be removed and it wasn’t able to set in the past
Dashboard/Forms – “What is your name?” as predefined question is added to the top of the list
Dashboard/Instant BAV – Events were multiplicated in the event log
Dashboard/Forms - YES/NO questions were shown in the onboarding and on the dashboard
Dashboard/Forms - Country code is converted to the country name
Dashboard/Custom Watchlist - Submitting the Custom Watchlist entry with ID number or name only are allowed
Dashboard/Session – New Label "FURTHER INSIGHTS" is present in Risk tab for Global Watchlist results
Dashboard/Flows - New operators are added to the rule engine in Watchlist section (for global watchlist)
Dashboard/Flows – New (next) rule can be added without using “add” button in rule engine
Dashboard/Session – Tooltip - Adapted explanation for barcode check
Dashboard/Sessions - Completed sessions with status Pending/manually approved/manually failed keep their original completed status and can be filtered properly
Dashboard/Session - Zoom view for Face recognition images has been implemented
Dashboard/Forms - Rules related to all questions are added on the dashboard side with a proper operator
Dashboard/Forms - new selector type COUNTRYCODE is added in the rule engine
Dashboard/Forms - The DATE operator is added for the “What is your Birth Date” Form entry and for the “Birth Date” modules
Dashboard/Forms - New selector ANSWER is added in the rule engine
Dashboard/Forms - New selector Yes/No is added in the rule engine
Dashboard/Session – New “Unsubscribe” button is added in the Risk tab section for the global watchlist results
Dashboard/Forms - The order of the questions matches the order configured in the Flow configuration
Dashboard/User - An executive user wasn’t able to see the single session view
Dashboard/Rules – New check “Evaluate All Rules Additionally” is added and checkbox is unchecked by default
Dashboard/Session – Rules panel overview has been implemented in the session for applied rule

Update 25/3/24:

Dashboard/Rules - Editing one rule should not delete another

Server:

Server/OIDC – Added error messages handling per RFC6749 to be properly displayed by relying party
Server/Global Watchlist – Implemented if form input is present for Name and DoB to use that information for processing Global Watchlist
Server/Videoselfie – Implemented video quality “hasAudio” and “hasVideo” checks to impact session score
Server/Videoselfie – Added new options “Max video selfie execution time in seconds” and “Allow Video Quality results to affect score” in Video Selfie module configuration
Server - Keep session status as Completed when score status is Manual Pending
Server/OIDC – Re-evaluated CSRF protection mechanisms
Server – Created endpoint for Dashboard only to return all rules executed on the session
Server/Forms – Evaluated Country and Date for multiple rules and case sensitivity
Server/Forms – Save and return answers in order by which questions are added in the module
Server/Forms – Use name, date of birth, document number, CPF via Forms for government verification if available
Server – Updated response of omni/onboarding/flow with missing parameters from SELFIE, FACE_MATCH, DOCUMENT_CAPTURE and VIDEO_ONBOARDING
Server/Workflows – Removed manual review status rule for workflows
Server/Rules – Introduced new section for Government Verification rules
Server/Workflows – Removed Antifraud check result from rules
Server/OCR – Fixed ocr extraction from mrz
Server/ID Capture - Migrated "Enable ID" and "Enable passport" to new accepted documents logic (for displaying)
Server/Rules - Implemented logic and endpoint for evaluating all rules on demand
Server - Refactored request parameters for processing digital ID

Update 25/3/24:

Server/CSV - New liveness scores integration and added new fields within csv file. Column "liveness.livenessscore.status" renamed to "liveness.physicalattack.status"
Server/Users - Fixed limited visibility feature for Executive user

ML:

Id-validation-service: 2.4.0 release includes new model improvements

ID templates added support or got fixes for:

China / Visa / VISA / 2002 - New template supported
Saint Vincent and the Grenadines / IdentificationCard / IDENTIFICATION_CARD_UNDER21 / 2022 - New template supported
United States of America - Arkansas / IdentificationCard / IDENTIFICATION_CARD / 2006 - New template supported
United States of America - Michigan / IdentificationCard / IDENTIFICATION_CARD_UNDER21 / 2024 - New template supported
Pakistan / Azad Jammu and Kashmir / Drivers License / Drivers License / 2023 / New template supported
United Nations / Passport / PASSPORT / 2012 - New ID supported
Bahrain / Passport / National Passport / 2024 / New template supported
Switzerland / Passport / NATIONAL_PASSPORT / 2010 - Switched to entity_segmentation, general template improvements
Poland / IdentificationCard / IDENTIFICATION_CARD / 2013 - Personal number extracted
Curaçao / IdentificationCard / IDENTIFICATION_CARD / 2023 - Whole template improved
Greece / Passport / NATIONAL_PASSPORT / 2020 - Template switched to the segmentation
Russia / Passport / NATIONAL_PASSPORT / 2010 - Template improved using the Segmentation model
Spain / Driver License / Driver License / 2013 - Template switched to segmentation approach ( regions as fallback)

Incode Id:

Incode ID - If all OTP squares are populated, Verify phone button wasn’t available and responsive.
Incode ID - Chosen country from country code dropdown was always added to the country code field
Incode ID – Incode ID is added in OIDC configuration
Incode ID - In Incode ID Configuration checkbox for OIDC integration is added
Incode ID – There is a possibility to add a Redemption code now at the end of the URL
Incode ID - Spanish translation on the ID capture tutorial screen is updated
Incode ID – The latest saved status of the scope is shown in Configuration/Incode ID tab
Incode ID – Phone number can be autofilled from contacts

2024 March 6 - planned production deployment

(release notes published 1/3/24, deployment was on Demo environment 1/3/24, originally planned for 27/2/24)

Web app:

Onboarding/ID capture – The feedback messages disappear after manual capture on, Id capture screen
Onboarding/ID capture - Passport frame wasn’t disappear from the screen when manual capture button launches
Onboarding/Forms - The forms page wasn’t scrollable, and user wasn’t able to continue after answering all questions
Onboarding/Forms - The Year of birth entry wasn’t user-friendly, DD/MM/YYYY set as format
Onboarding/Video Selfie – Voice Consent title text was wrong
Onboarding/Forms - Country chooser is implemented within the Form module
Onboarding/Desktop - Module was skipped if camera access permissions is not allowed
Onboarding/Video Selfie – If ‘Only Front capture ID’ is enabled in Id capture module, Back id in VS module will be skipped and not present as an event in Event log
Onboarding/Video Selfie – Processing screen is shown for back id in the Video Selfie module
Onboarding/Review OCR Data - Auditing the OCR review module and upgrading the level of accessibility
Onboarding/Forms - End screen is removed for Forms module
Onboarding/Video Selfie - Glitch is not present anymore after front camera in Video Selfie module

Update 7/3/24:

Onboarding/User consent - Update default User Consent

Dashboard:

Dashboard/Flow – New ‘Disable SMS option’ check is present in the “Create new flow” screen
Dashboard/Session – All Id quality tests are present for the second id in the ID verification tab
Dashboard/Forms - Predefined questions for Country of residence and Nationality are added.
Dashboard/OIDC - Authorization tab for OIDC Configuration in dashboard is enabled
Dashboard/Identities - Additional “Email” field under General information in the Identities section is added
Dashboard/Menu – New design for dashboard sidebar
Dashboard/User Consent – Added support of hyperlinks in the consent text
Dashboard/Configuration – A new "Data" section has been added in the Configuration tab, where session deletion can be set
Dashboard/Compliance – A new "Compliance" tab is added in sidebar, which will track which sessions and identities have been deleted
Dashboard/Session - A new “Delete session PII data” option is added in three dots menu in the session
Dashboard/Session - Tooltip text is updated for Fake check in the ID quality tests
Dashboard/Custom Watchlist - In the Custom Watchlist tab in sidebar is added an option for batch upload of Custom Watchlist entries as CSV file
Dashboard/Session – A new “information URL” field is present in the “Risk” tab for Watchlist result
Dashboard/Authentications - The timestamp matches the local timezone within “Authentications” section

Update 7/3/24:

Dashboard/Session - In CSV file was missing “externalId” column when exported by executive user
Dashboard/Session-Forms - Send date of birth or any date type as UTC timestamp

Server:

Server/Backend – Added support for skipGlareFront & skipGlareBack by adding them in /add/front-id response for case if front app should skip retries based on glare
Server/Forms - Introduced new predefined question “Country of residence and nationality”
Server/Forms – Added support for custom questions to be added to Rules engine
Server/VideoSelfie – All previous VS attempt data is cleared when new attempt is started
Server/Backend – Fake check weight was reevaluated
Server/Backend – Added debugging capabilities for OCR processing pipeline
Server/Backend – Enabled modifications of various organization properties
Server/Backend – Improved OCR reading for Estonia documents to mark documents series as expired when they’re expired
Server/Backend – Improved OCR accuracy for Estonian documents
Server/Backend – Refactored storing of PDF contract links
Server/OIDC - Authorization tab for OIDC Configuration in dashboard is enabled
Server/VideoSelfie – Added Videoselfie quality checks for calculating VS score
Server/Backend - Added support to accept and verify Brazil Digital Ids presented as PDF
Server/Backend – Improved face matching for NFC

Update 7/3/24:

Fail VideoSelfie score if video is not present or empty

ML:

Webcam v2.0 – improvements in new model
Deploy Unconstrained liveness (API) v4.0 (face liveness model) – improvements in new model
Paper ID Liveness check is added for Passports

Update 7/3/24:

Deploy constrained (face) liveness SDK v6.1

ID templates added support or got fixes for:

American Samoa / IdentificationCard / IDENTIFICATION_CARD / 2019 - New ID supported
Liechtenstein / Passport / NATIONAL_PASSPORT / 2016 - New template supported
Ukraine / Residence document / Residence permit / 2005 - New document supported
United States of America - Massachusetts / IdentificationCard / IDENTIFICATION_CARD_UNDER21 / 2004 - New ID supported
Brazil / FederalID / Domestic Identification card / 1985 - New document supported
Brazil / FederalID / DOMESTIC_IDENTIFICATION_CARD / 1984 - New template supported
Brazil / FederalID / DOMESTIC_IDENTIFICATION_CARD / 1982 - New template supported
Liechtenstein / ResidenceDocument / RESIDENCE_PERMIT / 2020 - New ID supported
Brazil / Drivers license / Drivers license / 2006 - New document supported
Israel / National passport / National passport / 2013 - all fields updated
Brazil / FederalID / Police Identification Card / 2022 - Issue authority field added
Brazil / FederalID / IDENTIFICATION_CARD / 2013 - State field added
Brazil / FederalID / IDENTIFICATION_CARD / 2000 - Improvements to State, CPF, and Mothers and Fathers name
Brazil / FederalId / POLICE_IDENTIFICATION_CARD / 2010 - State and Name fields results improved
Greece / IdentificationCard / IDENTIFICATION_CARD / 2016 - Birth place improved
Brazil / FederalID / POLICE_IDENTIFICATION_CARD / 2015 - General improvements
Brazil / FederalID / IDENTIFICATION_CARD / 2022 - General improvements
Brazil / FederalID / POLICE_IDENTIFICATION_CARD / 2007 - General improvements
Brazil / FederalID / NAVY_IDENTIFICATION_CARD / 2000 - Major improvements to majority of the fields as many new test samples were available
Brazil / FederalID / IDENTIFICATION_CARD / 2001 - General improvements to the template
United Arab Emirates / ResidenceDocument / GOLDEN_CARD / 2022 - Classification improved, hence Document number and Issuing Authority improved
United Arab Emirates / ResidenceDocument / RESIDENCE_PERMIT / 2021 - Classification improved, hence Document number and Issuing Authority improved
Egypt / Passport / NATIONAL_PASSPORT / 2008 - Nationality and issue date improved
Brazil / FederallD / Police Identification Card / 2021 - State filed added
Australia - Queensland / DriversLicense / HEAVY_VEHICLE_DRIVERS_LICENSE / 2015 - Address field added on the back side of the document.
Australia - South Australia / DriversLicense / DRIVERS_LICENSE / 2015 - Address field added on the back side of the document.
Brazil / FederalID / DOMESTIC_IDENTIFICATION_CARD / 2007 - front and back improved
Brazil / FederalID / DOMESTIC_IDENTIFICATION_CARD / 2012 - state field is added on the back, template improved
United States Of America / USCIS / Permit / Employment_Authorization _Card / 2018 - Template back side switched to segmentation approach , regions stage left as back up
United States Of America / USCIS / Residence_Document / Permanent_Resident_Card_Allages / 2010 - Back template switched to segmentation approach
Brazil / Residence Document / Residence Permit / 2000 - Template (back and front) switched to segmentation with regions fall back
Taiwan / Passport / NATIONAL_PASSPORT / 2017 - Improvements to MRZ, PoB and other fields
Mexico - Baja California / DriversLicense / DRIVERS_LICENSE / 2020 - Front side of the document switched to the segmentation only.
Australia - NEW_SOUTH_WALES / DriversLicense / PROVISIONAL_DRIVERS_LICENSE / 2015 - Front side of the document switched to the segmentation only
Australia - SOUTH_AUSTRALIA / DriversLicense / HEAVY_VEHICLE_DRIVERS_LICENSE / 2015 - Front side of the document switched to the segmentation only
Brazil / Drivers license / Drivers license / 2018 - front side is updated using segmentation + regions
Brazil / FederalID / DIGITAL_IDENTITY_CARD / 2020 - New digital document supported

Incode Id:

Incode ID - Incode Id configuration cache problem is fixed
Incode ID - Toaster messages for phone and email are added
Incode ID - Proper error screen is added when Invalid redemption code message is present
Incode ID – Update for Profile Settings based on newer design
Incode ID - Document number for Ecuadorian IDs is shown in edit OCR screen
Incode ID - Rearrangement of icons on the Enabling screen
Incode ID - Update for Kiosk mode based on newer design
Incode ID – Update for loading spinner based on newer design
Incode ID – New endpoint for getting generate redemption codes is added
Incode ID – The correlation ID can be sent through via a webhook
Incode ID – All sessions associated with a single identity will be deleted
Incode ID – "No, recapture ID" button is removed from the edit OCR screen

Update:

Incode ID - Toaster for successfully editing profile data is shown after the back action

2024 February 21 - planned production deployment

(release notes published 14/2/24, deployment was on Demo environment 14/2/24, originally planned for 13/2/24)

Web app:

Onboarding – User was stucked on “Hang on” screen if front/back Id capture fails 3 times
Onboarding/Face capture - ‘Get ready’and ’Uploading’ message stops showing after the face was removed from the frame and ‘No face detected’ message appears, stopping the processing ring
Onboarding/Id capture – Id was auto-captured while manual capture button is active or pressed “Need help” button
Onboarding/Authentication - The wrong message for a blocklisted user no longer appears in 1:N
Onboarding/Gov validation - “Documento não suportado no momento” translation added for brazilian users in the government validation screen
Onboarding/Global Watchlist - The global watchlist is implemented as a processing module
Onboarding/Video selfie – Added Portuguese language support for voice consent processing

Dashboard:

Dashboard/Rules - The Unknown status is added in the status dropdown for the Government Validation recognition status in the business rules.
Dashboard/Sidebar – Redirection was to 404 page in account settings page when clicking on the Admin user’s name in the left panel
Dashboard/Session – Contracts can be fetched with pagination and scroll within contracts is present in the “Other” tab
Dashboard/Flow - Added flag disableSmsOption to hide SMS as option in redirect through flow configuration

Server:

Server/Webhooks - Added externalCustomerId to webhook notifications
Server/Modules- field questionsCount is discontinued on flow level, now we return voiceConsentQuestions within VIDEO_ONBOARDING module configuration
Server/Gov Val - government validation for BR IDs will be executed regardless of the document type as long as it has CPF and name and selfie for face validation
Server/eKYB - improved address_verification match accuracy for UK
Server/Gov Val - improvements of solution implemented for when OCR mistakenly assigns an N to (last) names that include an Ñ to change if the OCR read them without an Ñ
Server/Authentication - All face attributes are now configurable for authentications with new flags under faceDetection in /omni/authentication-configuration/
Server/Backend - Added flag disableSmsOption to hide SMS as option in redirect through flow configuration
Server/Authentication - Added flag externalCustomerId in 1toN response when available and includeExternalIdForAuth flag is set to true for relevant clientId
Server/Backend – “customerId” is present in score response
Server/Backend – no more overwrites when caching during the face login
Server/eKYC – Right error message wasn’t present when inaccurate country code is entered
Server/eKYB – Right error message wasn’t present when inaccurate country code is entered
Server/eKYB - The entire address wasn’t correctly translated from Hebrew to English for the business name

ML:

Integrate Face Attributes v1.2 into face processing service - improvements added for hats detection
Deploy digital liveness model v3.0 - model will help to catch more spoofs

ID templates added support or got fixes for:

Mexico - QUINTANA/ DriversLicense / DRIVERS_LICENSE / 2002/ - New template supported.
Mexico - GUERRERO/ DriversLicense / DRIVERS_LICENSE / 1948/ - New template supported.
Pakistan / Passport / National Passport / 2023 / New template created
Kyrgyzstan / Passport / DIPLOMATIC_PASSPORT / 2021 - New template supported
Brazil / FederalID / POLICE_IDENTIFICATION_CARD / 2023 - New ID supported
Brazil / Other / BIRTH_CERTIFICATE / 2009/ - New template supported.
Brazil / Other / BIRTH_CERTIFICATE / 2010 - New document supported.
Brazil / Other / BIRTH_CERTIFICATE / 2011/ - New template supported.
Moldavia / Identification Card / Identification Card / 2014 / New template supported
United States of America - MASSACHUSETTS / IdentificationCard / IDENTIFICATION_CARD / 2004/ - New template supported.
United States of America - MASSACHUSETTS / IdentificationCard / IDENTIFICATION_CARD / 2005/ - New template supported.
Brazil / FederalID / DOMESTIC_IDENTIFICATION_CARD / 1997 - Template revised and improved, field state added on the back side.
Brazil / FederalID / DOMESTIC_IDENTIFICATION_CARD / 2001 - State field is added
India / Tax Identification / Tax Department / 2010 - Issue Authority field added
Argentina / Passport / NATIONAL_PASSPORT / 2010 - Personal number field changed according to the new marked picture.
India / TaxIdentfication / Tax Depratment / 2019 - Added Issue Authority field
Mexico - Aguascalientes / DriversLicense / DRIVERS_LICENSE / 2019 - Back switched to entity_segmentation
Mexico - Nuevo Leon / DriversLicense / DRIVER_LICENSE / 2020 - Back switched to entity_segmentation
Mexico - Nuevo Leon / DriversLicense / DRIVER_LICENSE / 2021 - Back switched to entity_segmentation, address improved
Mexico - Nuevo Leon / DriversLicense / DRIVER_LICENSE / 2022 - Back switched to entity_segmentation
Australia - Tasmania / DriversLicense / PROVISIONAL_DRIVERS_LICENSE / 2015 - Front side switched to segmentation model
United States of America - USCIS / Permit / EMPLOYMENT_AUTHORIZATION_CARD / 2018 - Front side switched to the segmentation
France / IdentificationCard / IDENTIFICATION_CARD / 1994 - Back side switched to the segmentation only
Mexico - Puebla / DriversLicense / DRIVERS_LICENSE / 2020 - Back side switched to the segmentation only
Mexico - QUERETARO / DriversLicense / DRIVERS_LICENSE / 2017 - Back side switched to the segmentation only
Brazil / FederalID / IDENTIFICATION_CARD / 2021 - Added regions as a fallback for front, improved Issuing Authority, dates and Place on birth on the back based on the new set of samples available. Abbreviated state added from issuing authority
Brazil / FederalID / MILITAR_IDENTIFICATION_CARD / 2022 - State added, general improvements
Brazil / FederalID / Police Identification Card /. 2022 - Issue authority field added
Brazil / FederalID / MILITAR_IDENTIFICATION_CARD / 2020 - State and Place of Birth fields now supported
Brazil / FederalID / AIRFORCE_IDENTIFICATION_CARD / 2014 - State field added on the back of this document
Brazil / FederalID / DOMESTIC_IDENTIFICATION_CARD / 2004 - State field added on the back of this document
Brazil / FederalID / AIRFORCE_IDENTIFICATION_CARD / 2015 - State field added on the back of this document
Estonia / Passport / NATIONAL_PASSPORT / 2010 - Mentions field is added
Estonia / Passport / NATIONAL_PASSPORT / 2021 - Mentions field added on the template in top right corner
Finland / DriversLicense / DRIVERS_LICENSE / 2000 - Improvement to DoB and Document Number
Brazil / FederalID / DOMESTIC_IDENTIFICATION_CARD / 1991 - State field added on the back of this document.
Brazil / FederalID / DOMESTIC_IDENTIFICATION_CARD / 1992 - State field added on the back of this document.
Brazil / FederalID / DOMESTIC_IDENTIFICATION_CARD / 1995 - State field added on the back of this document.
Great Britain / Passport / NATIONAL_PASSPORT / 2015 - General improvements
Austria / Passport / NATIONAL_PASSPORT / 2014 - Issuing Authority and Name improved
United States of America - DriversLicense / LEARNERS_PERMIT / 2021 - front side switched to entity segmentation + region as fallback for class and gender fileds.

Incode Id:

Incode ID – Blocklisted user is blocked as it should be in the Scanner app
Incode ID – The image upload component is customized in the Configuration tab
Incode ID – User who has added more scopes can deactivate the current verification details
Incode ID – The consent screen has been redesigned
Incode ID – The wallet screen has been redesigned
Incode ID – The “Help” arrow is working properly again
Incode ID – Glitch on the switch button has been fixed
Incode ID - Account deleting modal, loader and final screen has been redesigned
Incode ID - Sign Up screen has been redesigned
Incode ID – “Enter your phone number” screen has been redesigned

2024 February 7 - planned production deployment

(release notes published 2/2/24, deployment was on Demo environment 1/2/24, originally planned for 30/1/24)

Web app:

Onboarding/Videoselfie – Handling of denied permissions in VideoSelfie module is added
Onboarding/Watchlist - Country code search is not case sensitive anymore
Onboarding/Document Capture – The skip document capture option is removed from Document capture module

Dashboard:

Dashboard/Session - Age estimation check is present in the Liveness Detection tab
Dashboard/Session - Session stays in complete status after manual session review
Dashboard/Session - Video Quality checks are working properly, no difference between icons and results anymore
Dashboard/Session - Selfie is contained within the selfie placeholder
Dashboard/Watchlist - Configure watchlist yypes and configure search profile in watchlist module are optional
Dashboard/Analytics - eKYC/eKYB dashboards are separated into two separate tabs
Dashboard/Authentications - ‘Blocklist Confidence’ column is present again
Dashboard/Watchlist - Tooltips and labels are added in the Watchlist module
Dashboard/Session - IP related fields (ipCountry, ipRegion, ipCity, ipLon, ipLat) are present in Other tab in Device section
Dashboard/Watchlist – New select option “NONE” is present in the business rules for rule name Watchlist type
Dashboard/Session – New rules engine section added - ID Scanner. Section includes all options (B900 Ink Check, UV Dullness Front, UV Dullness Back, Motion Detection Front, Motion Detection Back)
Dashboard/Session - Scanner validations section is present in Id verification tab
Dashboard/Authentications – Identity availability filter is present in Authentications page. Filter has two options (Available/Not Available)

Update - 9/02/24:

~~Dashboard/Session - Session stays in complete status after manual session review~~ - reverted change until further notice
Dashboard/Filter - Sessions with Pending (Manual) Score can be filtered by status
Dashboard/Government validation - Government validation set as separate module

Server:

Server/Authentication - Updated 1to1 API to read organization from ‘uuid’ in request
Server – Adjusted flow fetching on scoring
Server/eKYB - enabled taxIDPostalcode Match and taxIDcitymatch to creditsafe countries
Server/Face Processing - getFaceAttributes call combined with extractFaces
Server/Login – Recognition confidence is above 1
Server/eKYB - Extended registrationStatus from only BR to more countries, corporations and support for Israel state as well
Server/eKYB - Support more KYB countries (Argentina, Ireland, Japan, Sweden, Norway, Vietnam) via ISO codes
Server/Authentications – Blocklisted users are verified instead of being blocked is fixed
Server/Backend – Fetch flow configuration API has been updated with additional configuration fields
Server/Backend – Global Watchlist configuration has been updated with new fields, EnableUserinput is removed
Server/Backend - New processing Global Watchlist endpoint ‘/omni/process/global-watchlist’ added
Server/Backend - Added a new feature (field notExtractedDetails) to return the fields in response "notExtractedDetails", which were not extracted from OCR in the OcrDataResponse
Server/Backend - Added post /omni/scanner-signals endpoint to save fields and signals from scanners
Server/Backend - generated livenessStat in onboarding renamed to AuthenticationAttempt, Remove dummyIdentity id from failed authentication attempts
Server/Backend - Store confidence of 1:N even for failed auth attempts and added new fields into authentication attempt
Server/Backend - Authentication reorganization LivenessStat model changes - Trimmed transactionId to 24 characters and removed hyphens (to match _id format), added sorting and apiKey to search by transactionId, adjusted search queries for dashboard, to filter out (old) auth attempts created on add/face, split insert and update cases in AuthenticationAttemptEventListener

Update 9/02/24:

Server/Document Capture - Support parsing of special symbols for Routing number and Account number for documents

ML:

ID Font alteration check is enabled for all passports (no influence on total score)
Id-validation-service: 2.3.0 release includes new model of ID Alteration check and Barcode Validation

ID templates added support or got fixes for:

Panama / IdentificationCard / IDENTIFICATION_CARD / 2023 - New ID supported
Panama / ResidenceDocument / RESIDENCE_PERMIT / 2023 - New ID supported
United Kingdom / IdentificationCard / CITIZENCARD / 2021 - front side improved through segmentation model
Australia / South Australia / Driver License / Drivers License / 2015 / - Back template switched to regular segmentation
Mexico - Jalisco / Drivers license / Drivers license / 2021 - gender and reference number updated
Australia - South_Australia / DriversLicense / HEAVY_VEHICLE_DRIVER_LICENSE / 2015 - Back side of the template switched to segmentation.
Canada - British Columbia / DriversLicense / DRIVERS_LICENSE / 2022 - Back switched to entity_segmentation, personal number improved
Australia / Tasmania / Driver License / Learners Permit / 2015 - Back template switched to regular segmentation
United States of America - New York / Identification card / Identification card / 2017 - reference number updated
Mexico - Virginia / DriversLicense / DRIVER_LICENSE / 2018 - Back side of the template switched to segmentation
Australia - WESTERN_AUSTRALIA / DriversLicense / DRIVERS_LICENSE / 2016 - back side improved using Segmentation model
Mexico / ResidenceDocument / VISITORS_PERMIT / 2022 - Front Switched to entity_segmentation for general improvements
Panama / IdentificationCard / IDENTIFICATION_CARD / 2016 - Classification issues fixed
Mexico / IdentificationCard / SENIOR_IDENTIFICATION_CARD / 2011 - Switched to Incode OCR, general improvements
Mexico / ResidenceDocument / TEMPORARY_RESIDENCE_CARD / 2012 - template switched to MEX OCR (Incode OCR)
Australia - Capital Territory / Driver License / Driver License / 2015 / - Template switched to segmentation + regions approach
URUGUAY/ IdentificationCard / IDENTIFICATION_CARD / 2001 - Anchors and Unique Words improved in config and filters added for all fields.
Germany / IdentificationCard / IDENTIFICATION_CARD / 2010 - Document number and MRZ1 improved (OQIS → 0015)
Germany / IdentificationCard / IDENTIFICATION_CARD / 2021 - Filters updated for Document number and MRZ1 (OQIS → 0015)
Germany / Passport / NATIONAL_PASSPORT / 2007 - Document number and name parsing improved
Poland / IdentificationCard / IDENTIFICATION_CARD / 2013 - improvements using the Segmentation model + mask (front side)

Incode Id:

Incode ID - Returning user (Welcome back) screen is not present anymore.
Incode ID - Remove 24h persistent verification in storage
Incode ID - No pre - populated Phone number on Sign Up, Sign In page
Incode ID – “personalNumber” is added and create incode id’s incode-id/confirm/verification endpoint
Incode ID – load enabled and disabled FAN ID card images from configuration
Incode ID – If verification strategy FAN ID is selected additional section with header Fan ID Configuration will be displayed.
Incode ID – If FAN ID verification strategy is selected “Enable QR bit” button is present.
Incode ID – Consent screen can’t load after account is created
Incode ID – After signing out and launching assisted onboarding again there is no “Returning user” screen
Incode ID – ISE 500 is present for Enable Fan ID
Incode ID - The message does not reach the user for completed sessions
Incode ID - Webhook is returning token which can last for 48h
Incode ID - New scope is present for user data in incode id (Face authentication photo)
Incode ID - New scope is present for user data in incode id (Personal Number)

Update 9/02/24:

Incode ID - New assisted onboarding can be created after finishing an assisted onboarding
Incode ID - ”Identity QR” scope is removed from Configuration/Incode ID page.
Incode ID - When the session is not complete, the WhatsApp message will arrive after a certain time that has been set
Incode ID – The token obtained via the webhook can be used after 48 hours
Incode ID – The Assisted flow requires a client ID in the URL.
Incode ID – “Incode ID Default” is present in the dashboard when default flow is started
Incode ID – When flow ID is configured in the client’s dashboard configuration, all sessions are connected to that flow id

2024 January 24 - planned production deployment

(release notes published 21/1/24, deployment was on Demo environment 19/1/24, originally planned for 16/1/24)

Web app:

Onboarding/VideoSelfie - Switch to the front camera in VideoSelfie module was fixed
Onboarding/VideoSelfie - When user fails 3 times Face Recognition, flow gets stucked
Onboarding/ Government Validation module - Government Validation animation can be skipped (new option added)
Onboarding/Login - Face wasn’t getting auto-captured
Onboarding/Government validation - ”Identity not verified” was missing when country is not supported
Onboarding/Government validation - Flow got stuck on the “Identity not verified” screen when identity isn’t verified
Onboarding/Forms - New predefined question is present for CPF number
Onboarding/Forms - Intro screen from form module is removed
Onboarding/Conference - Conference call can be established again
Onboarding/Videoselfie - Consent wasn’t not part of default configuration for default VS
Onboarding/Videoselfie - Update for Video Selfie ID and Selfie capture experience based on newer design
Onboarding/Government validation – Wrong message was shown for scraping v1 & v2 when government validation passes – correction is done for proper feedback message
Onboarding/Videoselfie - User was shown the “All good!” success message but the actual session never ended
Onboarding/ID capture - Manual capture button not appearing after the time set in the configuration
Onboarding/Videoselfie – Id capture asked for back when only Front ID is selected in config which led to session to end and score to fail

Dashboard:

Dashboard/Forms - New predefined question is present for CPF number in the Forms module
Dashboard/Session - Display source for document number is added in OCR
Dashboard/Session - Correct responsive UI of the section and icons in Liveness detection section
Dashboard/Authentications – Filter search “Final result:FAIL” wasn’t worked
Dashboard/Watchlist – Updated configuration for Global Whitelist module
Dashboard/Session – Show session status when data is partially deleted
Dashboard/Sessions – Status filter ‘Deleted’ added for partially deleted sessions

Server:

Server/Web VideoSelfie analytics events (for consent and camera switch front/back)
Server/Government validation - Issue with gov validation once ID type was not known (Colombian IDs)
Server/Forms - New predefined question is present for CPF number
Server/Government validation - Brazil – improvements for CPF validation
Server/Videoselfie - Add event when video selfie checks are recorded on session level
Server/Videoselfie - Surface videoselfie quality checks in scores (videoFileIsPresent, videoFileIsNotEmpty, videoFileHasAudio, videoFileHasVideo)
Server/OCR - Improve INE address parsing
Server/Government validation – Brazil - Change logic for non DL IDs to do validation once present CPF
Server/ID validation - Crosscheck added for INE IDs – checking front of one type and back side of another type of ID
Server/Government validation - Flow got stuck on the “Identity not verified” screen when identity isn’t verified
Server/OCR - New Jersey DL document number validator check
Server/Global watchlist - Update Global WL config with new fields

ML:

New face liveness model v6.0 should help in reducing FN
Handle manual capture in wasm – to avoid manual capture triggering if auto capture already started

ID templates added support or got fixes for:

United States of America - Hawaii / DriversLicense / DRIVERS_LICENSE / 2021 - New template supported
United States of America - Arizona / DriversLicense / LEARNERS_PERMIT / 2023 - New template supported
Bolivia / Identification Card / Identification Card / 2023 / New template supported
United States of America - Alabama / Identification card / Identification card / 2005 - New document supported
Seychelles / Passport / NATIONAL_PASSPORT / 2023 - New template supported
Saudi Arabia / Residence Document / Residence Permit / 2020 / New template supported
Ireland / Passport / National Passport / 2013 - Template switched to segmentation + masking + regions
Germany / Passport / NATIONAL_PASSPORT / 2017 - Templated switched to segmentation
Netherlands / Passport / National Passport / 2014 - Template switched to segmentation + regions as backup approach
Romania / Passport / National Passport / 2019 - all fields improved
Ukraine / Passport / National Passport / 2015 - all fields improved
Kazakhstan / DriversLicense / DRIVERS_LICENSE / 2016 - Migrated to entity_segmentation, overall improvements
United States of America - Maryland / DriversLicense / PROVISIONAL_DRIVERS_LICENSE_UNDER21 / 2016 - Config name has been changed
Mexico - Sonora / DriversLicense / DRIVERS_LICENSE / 2016 - Conditions field switched to Classes field
Mexico / Chihuahua / Driver License / DriversLicense/ 2016 - Added reference number
Bahrain / Identification card / Identification card / 2019 - all fields improved
Puerto Rico / DriversLicense / DRIVERS_LICENSE / 2019 - Templated switched to segmentation
Netherlands / DriversLicense / DRIVER_LICENSE / 2018 / the front side template is switched to Segmentation model
Mexico / IdentificationCard / SENIOR_IDENTIFICATION_CARD_UNDER21 / 2013 - template switched to regions + mexican OCR

Incode Id:

Incode ID - Continue button not getting enabled after entering phone number
Incode ID - separate OTP and create incode id’s add/phone endpoint
Incode ID – faceAuthenticationPhoto – new handle which should return the most recent photo taken for the user authentication
Incode ID/Universal identity - success screen once Incode ID has been created
Incode ID - Assisted Onboarding - Consent screen can’t load after account is created
Incode ID - Unable to create a new assisted onboarding after previous attempt has finished
Incode ID - Remove 24h persistent verification in storage

2024 January 10 - planned production deployment

(release notes published 4/1/24, deployment was on Demo environment 4/1/24, originally planned for 2/1/24)

Web app:

Onboarding/Geolocation - Add option to skip geolocation
Onboarding - deprecate “Region” choosing
Onboarding/User consent - Meet WCAG 2.1 level AA accessibility standards
Onboarding/eKYC - Meet WCAG 2.1 level AA accessibility standards
Onboarding/Videoselfie - If a user moves their head outside of the frame during the selfie in VS “Stay still” message blue circle stayed on the screen without the frame
Onboarding/Videoselfie - Camera permission pop-up wasn’t appear properly

Dashboard:

Dashboard/Session – Device Risk - ignore missing signals don’t have influence on score
Dashboard/Geolocation - Add option to skip geolocation
Dashboard/Flows - deprecate region when configuring flows
Dashboard/eKYB - UI issue - “City Verification” and “Postal Code Verification” checks color was wrong
Dashboard/Session Info - Font of External Customer ID
Dashboard/Session - Picture icon UI changes, when session info gets new line
Dashboard/Videoselfie - Deprecate “Video Selfie archive available” option
Dashboard/Videoselfie - Add additional filters for video selfie checks
Dashboard/Session info - Incorrect Capture Videos shown in the dashboard
Dashboard/Liveness detection section UI wasn’t not responsive
Dashboard/Analytics - Add analytics tab for ekyb/ekyc
Dashboard/Government validation - Add option to execute gov. validation in the background

Server:

Server/Flows - deprecate “Region” choosing
Server/KYB Business Classification - 1 as value of “country” is accepted
Server/US - Florida Document Number Format Validation improvement
Server/Colombian ID - Issue date validity check wasn’t worked
Server/Colombian ID - Introduce ID validation crossChecks for Columbian IDs
Server/Device fingerprint - GeoIP State in Device Fingerprint response
Server/Videoselfie - Deprecate “Video Selfie archive available” option
Server/KYC - Brazil KYC error message was present once cpf is not valid
Server/Rules - Expose hasHat, hasEyesClosed in rules
Server/Analytics - Add analytics tab for ekyb/ekyc
Server/eKYC - Integrate Canada eKYC
Server/eKYB – Handling more efficient “TIN” once invalid
Server/Face login - time diff validation and configurable token in order to forbid any fraudster to manipulate with response
Server/Government validation - Add option to execute gov. validation in the background
Server/AES - Handling Advanced Electronic Signature errors
Server/Panama ID 2016 – Problems with parsing BoD and Blood type

ID templates added support or got fixes for:

Malta / Passport / NATIONAL_PASSPORT / 2021 / New template supported
United States of America / TravelDocument / NEXUS / 2008 - New template supported.
United States of America - US_DEPARTMENT_OF_STATE / DriversLicense / DRIVERS_LICENSE / 2019 - New template supported
United States of America - ALASKA / Other / IDENTIFICATION_CARD / 2008 - New template supported.
Ecuador / Drivers license / Drivers license / 2019 - New document supported
United States of America - Illinois / DriversLicense / DRIVERS_LICENSE / 2020 - New template supported
United States of America - Travel document / Sentri / 2008 - New document supported
United States of America / TravelDocument / FASTEXPRES / 2008 - New template supported.
Panama / ResidenceDocument / RESIDENCE_PERMIT / 2015 - New template supported.
Canada - Ontario / Other / BIRTH_CERTIFICATE / 2010 - New template supported
United States od America / Other / BIRTH_CERTIFICATE / 2010 - New template supported
United Arab Emirates / Passport / National passport / 2023 - New document supported
United States of America - District of Columbia / Identification card / Identification card / 2023 - New document supported
Uruguay / Passport / NATIONAL_PASSPORT / 2014 - General improvements, all fields updated
Panama / IdentificationCard / IDENTIFICATION_CARD / 2016 - Region based approach added in term of improving results.
Ecuador / IdentificationCard / IDENTIFICATION_CARD / 2000 - Template revised and filters has been improved.
Moldova / Passport / National passport / 2023 - All fields updated
Mexico - Guerrero / DriversLicense / DRIVERS_LICENSE / 1991 - Nationality field captured
United States of America - Virginia / IdentificationCard / IDENTIFICATION_CARD / 2018 - Switched to entity_segmentation (general improvements)
United States of America - Georgia / Identification card / Identification card / 2012 - Name, address, document and reference number improved
United States of America - Lousiana / Drivers license / Drivers license / 2015 - OCR fields improved
Canada - Newfoundland/ DriverLicense / DRIVER_LICENSE / 2018 - Template switched to segmentation (General improvements)
United States of America - Maryland / Drivers license / Drivers license / 2016 - OCR fields improved
24 United States of America - Maryland / DriversLicense / PROVISIONAL_DRIVERS_LICENSE / 2017 - (template is switched to segmentation model)
United States of America - Florida / IdentificationCard / IDENTIFICATION_CARD / 2013 - Switched to entity_segmentation (general improvements)
United States of America - California / IdentificationCard / IDENTIFICATION_CARD/ 2018 - Front side of the document switched only on segmentation.
Canada - Saskatchewan/ DriverLicense / DRIVER_LICENSE / 2016 - Template switched to segmentation (General improvements)
United States of America - District of Columbia / IdentificationCard / IDENTIFICATION_CARD / 2017 - Front side of the document switched only on segmentation.
United States of America - New Mexico / IdentificationCard / IDENTIFICATION_CARD / 2016 - front side is switched to Segmentation model
Azerbaijan / ResidenceDocument / RESIDENCE_PERMIT / 2023 - New ID supported

Incode Id:

Incode ID - fix bad login error when camera permissions are missing
Incode ID - remove deprecated permissions screen
Incode ID - Name in Incode ID API wasn’t aligned with UI

2023 December 27 - planned production deployment

(release notes published 20/12/23, deployment was on Demo environment 20/12/23, originally planned for 19/12/23)

Web app:

Onboarding/VideoSelfie – Device specific degradation in VS module is fixed
Onboarding/Retake - Cropped image of captured frontId with corners rounded is shown on the Retake Screen

Dashboard:

Dashboard/Session – Added new Notification Bar component for the score status of the session
Dashboard/VideoSelfie – User can save 0 in Question count
Dashboard/Flows-structure - Separate ID Capture and ID Validation global options
Dashboard/Events - Adding tooltips for long names
Dashboard/Flow-structure - All configuration options are translated to Spanish
Dashboard/Authentications - Authentications are in descending order by timestamp.

Server:

Server/ID capture - "UNKNOWN_DOCUMENT_TYPE" fail reason for add back-id with Mexico INE (was fixed, now is: UNABLE_TO_ALIGN_DOCUMENT)
Server/eKYB - Adding a businessStatus flag in the KYB response for BR businesses
Server/eKYC - KYC adding a taxIDCityMatch for US AND BR
Server/eKYB - Adding postalCodeMatch and taxIdCityMatch in KYB API response
Server/eKYC - adding support for KYB Israel
Server – Argentina – ID 2015 - removing letters from Document number
Server/Forms - Create endpoint to fetch form answers by interviewId
Server/eKYB - adding support for KYB Business Classification
Server/1-N & 1-1 - Introduce configuration object per organization for 1:N & 1-1 settings (to hold settings)
Server/1-N - Make 1:N Face Match Threshold Configurable
Server/CSV - External customer id missing in csv report from dashboard
Server/Video selfie - Clearing out scores from previous attempts
Server/1-N & 1-1 - Switch user-service to ExtractFace new api version to support 1-N & 1-1 settings
Server/Instant Verify – Fixes for OTP, if user exist and allow data share
Server/Rules - Geolocation Rules wasn’t working when Using larger/smaller Than
Server/ID validation - Need additional fields to be extracted from Peru DNI ID (“city”, “district”, “state”)
Server/eKYC - Integrate support for Canada eKYC
Server/Analytics - auto-creation of tableau users

ML:

PoA - ocr differences are not present anymore in opdm document
Id-validation-service: 2.2.0 release includes new features such as Punched Holes 2.0, Screen ID Liveness 3.1, Paper ID Liveness 4.0, Font Alteration 1.1, and Simple Fraud Detector 1.0.
Deploy Unconstrained liveness (API) v3.0 (face liveness model) - This model should improve frames and to make better liveness.
Remove cropping for desktop selfie capture from Web
Canada - Health ID Card - Info wasn’t' extracted related to tests and ocr

ID templates added support or got fixes for:

Denmark / ALL / ResidenceDocument / RESIDENCE DOCUMENT / 2018 / - New template supported
Cameron / VoterIdentification / VOTER_IDENTIFICATION_CARD / 2020 - New template supported
Dominican Republic / Passport / NATIONAL_PASSPORT / 2022 - New template supported
Colombia / Visa / VISA / 2017 - new document supported
Suriname / DriversLicense / DRIVERS_LICENSE / 2018 - new template supported
Estonia / ResidenceDocument / RESIDENCE_PERMIT / 2016 - new document supported
Colombia / Military / MILITARY_CARD / 2010 - new template supported
Ivory Coast / IdentificationCard / IDENTIFICATION_CARD / 2021 - new template supported
Canada / NUNVAUT / IdentificationCard / IDENTIFICATION_CARD / 2010 / New template supported
Gabon / Passport / National passport / 2009 - new document supported
Spain / ResidenceDocument / RESIDENCE_DOCUMENT / 2017 - New template supported
Brazil / FederalID / DOMESTIC_IDENTIFICATION_CARD / 2012 / New template supported
China - Macau / ResidenceDocument / PERMANENT_RESIDENT_IDENTITY / 2002 - new template supported
Brazil / FederalID / DOMESTIC_IDENTIFICATION_CARD / 1991 / New Template Supported
Comoros / IdentificationCard / IDENTIFICATION_CARD / 2010 - New template supported.
Congo / DriversLicense / DRIVERS_LICENSE / 2016 / New template supported
Dominican Republic / VISA / Visa / 2019 - new document supported
18 Nigeria - Lagos / ResidenceDocument / RESIDENCE_CARD / 2015 - New ID supported
United States of America / Other / TRIBAL_IDENTIFICATION_CARD / 1980 - New ID supported
Iran / Passport / NATIONAL_PASSPORT / 2011 / New template supported
Australia - CAPITAL_TERRITORY / DriversLicense / HEAVY_VEHICLE_DRIVERS_LICENSE / 2015 - new template supported
Somalia / DriversLicense / DRIVERS_LICENSE / 2015 - new template supported
Somalia / Passport / NATIONAL_PASSPORT / 2007 - new template supported
Somalia / Passport / NATIONAL_PASSPORT / 2010 - New template supported
Trinidad and Tobago / Passport / NATIONAL_PASSPORT / 2007 - New template supported
Papua New Guinea / DriversLicense / DRIVERS_LICENSE / 2010 - New template supported
Romania / Passport / TEMPORARY_PASSPORT / 2023 - New template supported
United States of America - New York / Identification card / Enhanced Identification card under21 / 2017 - new document supported
United States of America - Idaho / Identification card / Identification card under21 / 2023 - address updated
Canada - Nova Scotia / DriversLicense / DRIVERS_LICENSE / 2017 - Switched to entity_segmentation (general improvements)
Brazil / FederalID / IDENTIFICATION_CARD / 2019 - Mother’s and father’s name parsing improved
Spain / Passport / NATIONAL_PASSPORT / 2008 - Template revised with segmentation + masking in order to improve OCR extraction
South Africa / IdentificationCard / IDENTIFICATION_CARD / 1996 - Fixed issue with PaperID liveness incorrectly appearing on the session when disabled
Hong Kong / Passport / NATIONAL_PASSPORT / 2019 - Anchors and filters improved
Mexico - Chihuahua / DriversLicense / DRIVERS_LICENSE / 2017 - switched to entity_segmentation (general improvements)

Incode Id:

Incode ID - Incode ID_Scanner app/Sync is working on #703 stage build again
Incode ID - Assisted onboarding - Not able to complete flow, verification failing on Complete your information
Incode ID - fix invalid email error
IncodeID - FMF scanner app #695 stage build is not supported on StageUS environment
Incode ID – Refactor - Enable verification by entering email or phone

2023 December 13 - planned production deployment

(release notes published 06/12/23, deployment was on Demo environment 06/12/23, originally planned for 05/12/23)

Web app:

Onboarding/OTP - Support for OTP inside the Email input module
Onboarding/Watchlist - The Global WL module gets stuck on the "Updating information" screen if the Country field is not selected.
Onboarding/Retake – Adding possibility to customize image on the screen for retake option

Dashboard:

Dashboard/Modules – “OCR post process” option is removed from ID validation module
Dashboard/Flow – Added support for Latin variant of Serbian language
Dashboard/OCR - When a driver's license is captured as the first ID, the classes are also shown on the second ID
Dashboard/Session - ID images are missing in session details if front id fails
Dashboard/Session – In the Event log, some events are missing for Email input module
Dashboard |Modules - Default country specific thresholds in ID Validation module are not correct when creating the flow
Dashboard/Sessions – Fixing crashing pages issue when user open any session with PoA module
Dashboard/Session - The session map is missing red pins, and the IP device latitude and longitude values are incorrect.
Dashboard/Filter – New filter “issuing state” added to the dashboard
Dashboard/Rules – New VS selectors are added in the rule section
Dashboard/Module – The problem with switching to the front camera during VS process has been fixed
Dashboard/Desktop - Update for ID capture tutorial on desktop

Server:

Server/Rules - New operation symbol ⊅ which represent not contains / not substring
Server/Device Risk - improving the fetching of smart signals from privacy-focused browsers like Brave and Firefox
Server/OCR - ID Validation and OCR Template Improvements on Colombian IDs
Server/eKYB - added new search options “regNo” and “vatNo” to ekyb requests
Server - new query parameter called “deviceclass” is added for face capture in the UserService
Server/PoA - Adding suppport for new documents: CURP, RFC, Constancia de Situación Fiscal and Declaración Anual to User Service
Server - Switch from the current confidence type "scaled" to "scaled_aggregated" and "scaled_per_image" in the FaceProcessing service.
Server/OCR on ID(s) - 'Expiry date' is included in the Customer Editable OCR Data Request
Server/VS - Improved backend processing of audio file
Server/eKYB/eKYC/Global Watchlist – Added a country chooser component
Server – Removing fake check for Canada medical cards
Server/CSV – Issue with exporting PDF links in CSV file is fixed
Server/eKYB - Added postalCodeMatch and taxIdCityMatch in KYB API response
Server/VS - The interval for validating the presence of video selfies has been extended
Server/VS - Implemented resetting the “Video selfie archives available” test that will clear scores from previous attempts
Server/Session - Analytics events are added in the Events log
Server/Session - Checks “face match” and “type of ID check” in VS tab are no longer in N/A status

ML:

Switch from the current confidence type "scaled" to "scaled_aggregated" and "scaled_per_image" in the FaceProcessing service
Adding improvements for digital spoof detection
Integrate liveness model for web cameras
Support CURP and RFC as a Document capture option within user-service
ML/PoA - Adding suppport for new documents: CURP, RFC, Constancia de Situación Fiscal and Declaración Anual to User Service

ID templates added support or got fixes for:

United States of America / Other / Tribal Identification card / 1978 - new document supported
United States of America / Other / TRIBAL_IDENTIFICATION_CARD / 1977 / New template supported
United States of America - All / Other / TRIBAL_IDENTIFICATION_CARD / 1975 - New template supported.
United States of America - All / Other / TRIBAL_IDENTIFICATION_CARD / 1974 - New template supported.
American Samoa / DriversLicense / PROVISIONAL_DRIVERS_LICENSE_UNDER21 / 2003 - New template supported.
American Samoa / Identification card / Identification card / 2003 - new document supported
Mexico QUINTANA ROO / DriversLicense / DRIVERS_LICENSE / 2011 - New template supported.
Bhutan / IdentificationCard / IDENTIFICATION_CARD / 2017 - New template supported.
Bolivia / Medical card / Medical card / 2010 - new document supported
Burkina Faso / TravelDocument / CONSULAR_CARD / 2020 / New template supported
Burundi / Passport / NATIONAL_PASSPORT / 2022 - New ID supported
Cape Verde / Identification card / Identification card / 2018 / - new document supported
United States of America - New York / Identification card / Enhanced Identification card under21 / 2017 - new document supported
Canada / Prince Edward Island / DRIVER_LICENSE / 2007 / New template supported
Canada - Newfoundland / DriversLicense / DRIVERS_LICENSE / 2007 - new ID supported
Burundi / DriversLicense / DRIVERS_LICENSE / 2016 - New template supported.
Brazil / FederalID / AIRFORCE_IDENTIFICATION_CARD / 2014 - New template supported.
Barbados / Passport / NATIONAL_PASSPORT / 2023 - new template supported
United States Of America / District of Columbia / IdentificationCard / IDENTIFICATION_CARD_UNDER21 / 2023 / New template supported
United States of America / Other / TRIBAL_IDENTIFICATION_CARD / 1985 - New template supported.
Mexico - Guerrero/ Drivers license / Drivers license / 1952 - new document supported
United States Of America / Other / TRIBAL_IDENTIFICATON / 1976 / New template supported
Romania / Passport / TEMPORARY_PASSPORT / 2020 / New template supported
United States Of America / New York / MedicalCard/ MEDICAL_CARD / 2015 / New template supported
Brazil / FederalID / MILITAR_SERVICE_CARD / 2010 - Document number filed has been re-marked in Personal Number.
Ecuador / IdentificationCard / IDENTIFICATION_CARD / 2020 - Issue date filed added.
Brazil / FederalID / FEDERAL_IDENTIFICATION / 2000 - new parser for State field added on front side.
Peru / ResidenceDocument / RESIDENCE_PERMIT / 2021 - small improvements
Brazil / FederalID / IDENTIFICATION_CARD / 2019 - Mother’s and father’s name parsing improved
Brazil / FederalID / DOMESTIC_IDENTIFICATION_CARD / 2018 / (Mother’s name, Father’s name and Document number are improved

Incode Id:

Incode ID - Added IDENTITY_QR scope
Incode ID - Added Boleto QR scope
Incode ID - Privacy toggles set to OFF by default, they should be ON
Incode ID - Profile - Adding new phone number, country code is missing
Incode ID - Webhook - verification notification is not arriving for re-engaged users
Incode ID - Wallet - Offline message is not visible when tooltip overlay is not removed

2023 November 29 - planned production deployment

(release notes published 24/11/23, deployment was on Demo environment 24/11/23, originally planned for 21/11/23)

Web app:

Onboarding/OTP – OTP screen is added after email when OTP is enabled
Onboarding/Flow - Added voiceover support to the verifying identity and success/failure screens
Onboarding/VideoSelfie – New detection events added to VideoSelfie module
Onboarding/RedirectToMobile - The finish-status was called 3 times in Event logs
Onboarding/Manual session - Custom text for sending SMS with the onboarding link can be set in Configuration

Dashboard:

Dashboard/Modules - Spanish translation is added to flow modules names and descriptions
Dashboard/Modules – Sms_OTP module is removed from the dashboard, module is deactivated because all the data migrated to the Phone module
Dashboard/Flow-Instant Verify - Selecting the Phone or Email module will enable the Universal Identity and Instant Verify modules.
Dashboard/Session – Added a tooltip for “Document Series Ocr Crosscheck” test
Dashboard/Device Risk – Added deviceRiskScore within the single session in “Other” tab

Server:

Server/Government Validation - Government Validation failing even when the module is not included in the flow
Server/eKYB – KYB Brazil: UBO name match is fixed for eKYB module and status is present now
Server/1:N – Added a configuration to optionally disable liveness/spoof detection on 1:N Endpoint
Server - Issues with barcode reading for the USA Rhode Island ID are fixed
Server/OCR - Handle invalid birthDate timestamp on editable OCR screen
Server/eKYB – KYB Brazil: Updating the rules for KYB BR address verification
Server/Session - Session Status doesn’t change even though the rule is set to go to manual review
Server/PDF export - Document name of the PDF wasn’t user friendly
Server/Rules – Added deviceRiskScore within the rules as to check smart signals
Server/Gov validation – Handling an error when service is not available for US documents

ML:

Deploy v5.1 constrained model (face liveness model) - in general this model will improve the metrics
Deploy the v2.0 evasion (face liveness model) – doing better with half-masks and objects that obscure the face
Change cropping model in preprocessing service (instead of two models we have now one with the same performance)

ID templates added support or got fixes for:

United States of America - NEW_HAMPSHIRE / IdentificationCard / IDENTIFICATION_CARD_UNDER21 / 2008 - new template supported
Trinidad and Tobago / Passport / National Passport / 2016 - new document supported
Kyrgyzstan / IdentificationCard / IDENTIFICATION_CARD / 2006 / New template supported
Tanzania / Passport / NATIONAL_PASSPORT / 2005 - New template supported
India Rajasthan / DriversLicense / DRIVERS_LICENSE / 2012 - New ID supported
Namibia / DriversLicense / DRIVERS_LICENSE / 2022 - new document supported
Iraq / DriversLicense / DRIVERS_LICENSE / 2023 - new document supported
Vietnam / Passport / NATIONAL_PASSPORT / 2023 - New template supported
Denmark / Greenland / DriversLicense / DRIVERS_LICENSE / 2010 / New template supported
Italy / Passport / NATIONAL_PASSPORT / 2005 - New ID supported
Nepal / DriversLicense / DRIVERS_LICENSE / 2021 - New template supported
South Korea / ResidenceDocument / RESIDENCE_PERMIT / 2023 - New ID supported
Costa Rica / ResidenceDocument / RESIDENCE_PERMIT / 2023 - New template supported
United States of America / Other / TRIBAL_IDENTIFICATION / 2019 - new document supported
United States of America - All / Other / TRIBAL_IDENTIFICATION_CARD / 2017 - New template supported
United States of America - All / Other / TRIBAL_IDENTIFICATION_CARD / 2004 - New template supported
United States of America - All / Other / TRIBAL_IDENTIFICATION_CARD / 2003 - New template supported
United States of America / NORTH_DAKOTA / DriversLicense/ DRIVER_LICENSE_UNDER21 / 2023 - new document supported
United States of America / Other / TRIBAL_IDENTIFICATION_CARD / 2000 - new template supported
United States of America / Other / TRIBAL_IDENTIFICATION_CARD / 1999 - new template created
United States of America / Other / TRIBAL_IDENTIFICATION_CARD / 1998 - New template supported
Mexico / IdentificationCard / SENIOR_IDENTIFICATION_CARD / 2020 - new template supported
Nigeria / IdentificationCard / IDENTIFICATION_CARD / 2023 / New template supported
United States Of America / West Virginia / DriversLicense / DRIVERS_LICENSE_UNDER 21 / 2023 / New template supported
India / DriversLicense / DRIVERS_LICENSE / 2007 - new document supported
United States Of America / Utah / DriversLicense / DRIVER_LICENSE_UNDER21 / 2023 / New template supported
India / IdentificationCard / IDENTIFICATION_CARD / 2010 - New ID supported
Ivory Coast / DriversLicense / DRIVERS_LICENSE / 2000 - new template supported
United States Of America / Other / Tribal Identification card / 1994 - new document supported
United States Of America / Other / Tribal Identification card / 1990 - new document supported
United States Of America / Other / Tribal Identification card / 1989 - new document supported
Mexico - Guerrero / Drivers license / Drivers license / 1953 - new document supported
Austria / ResidenceDocument / RESIDENCE_DOCUMENT / 2012 - New template supported
Austria / ResidenceDocument / RESIDENCE_DOCUMENT / 2017 - new template supported
Argentina / IdentificationCard / IDENTIFICATION_CARD / 2000 - General template improvements
Mozambique / IdentificationCard / IDENTIFICATION_CARD / 2020 - Classification improved for this document and also MRZ parsing has been improved by backend team
Canada / IdentificationCard / CANADIAN_CITIZENSHIP_CARD / 2002 - dob is fixed, there are two different patterns which are covered with this revision
Canada / Other / INDIAN_STATUS_CERTIFICATE / 2008 - Document re-enrolled from CAN|ALL|IdentificationCard|CERTIFICATE_OF_INDIAN_STATUS|2008 to CAN|ALL|Other|INDIAN_STATUS_CERTIFICATE|2008
Finland / DriversLicense / DRIVERS_LICENSE / 2000 - Added Personal number filed instead of reference, classes on back added (a<25kw and A>25lw)
Finland / Passport / NATIONAL_PASSPORT / 2017 - Personal Number filed added
Canada / Other / INDIAN_STATUS_CERTIFICATE / 2009 - type and subtype of the document are changed because of barcode reading
Canada / Other / INDIAN_STATUS_CERTIFICATE / 2007 - Document re-enrolled and renamed from CAN IdentificationCard CERTIFICATE_OF_INDIAN_STATUS to CAN Other INDIAN_STATUS_CERTIFICATE
The Netherlands / Passport / NATIONAL_PASSPORT / 2014 - Document number improved
The Netherlands / IdentificationCard / IDENTIFICATION_CARD / 2014

Incode Id:

Incode ID – OTP screens have been removed and the process now follows the Incode ID login process, which does not require OTP
Incode ID - Identity ID scope has been added in Incode ID Dashboard configuration as mandatory
Incode ID – Verification ID is removed from authentication webhook response
Incode ID - phone or email route and landing page should go to one page with conditional steps logic
Incode ID - direct flow | User shouldn’t see OTP screen if terms are not accepted

2023 November 15 - planned production deployment

(release notes published 9/11/23, deployment was on Demo environment 9/11/23, originally planned for 7/11/23)

Web app:

Onboarding/Flow - Redirect to origin only wasn't not working properly
Onboarding/OTP - Automatic upper case not working, small letter can be added
Onboarding/Face capture - renderCamera should allow a delay in capture to avoid capture errors

Dashboard:

Dashboard/OIDC - Change labels for auth type config (Face authentication and Onboarding)
Dashboard/Government validation - Remove Ine scraping section from Government validation when no scraping data
Dashboard/Authentications - Add blocklistConfidence to the authentication table
Dashboard/Flows - “Open new Flow” modal shouldn’t keep changes when reopening modal
Dashboard/Id capture - If user doesn’t select any checkbox and want to disclude all docs for some country, it won’t work properly rule
Dashboard - Nav bar discrepancies (padding fixes between sections)
Dashboard/ID Capture - ‘Country specific thresholds’ are not applied after unchecking options
Dashboard/Flow-Instant Verify - Data Sharing (user should be able to see the data sharing permissions screen, view relevant data scopes, and grant permission to share their identity data)
Dashboard/Electronic signature - Form does not display help text nor is it modifiable
Dashboard/Users - Enable creation and displaying of INCODE_EXECUTIVE users
Dashboard/Id capture - Can’t change the Country Specific thresholds for some Flows
Dashboard/Session - Add external customer id to dashboard
Dashboard/Analytics - Update copy when data is not available
Dashboard/ID Validation - When Country specific thresholds are set, using Show exception was not working

Server:

Server/eKYB - KYB Brazil: business taxID formatting per parameters
Server/eKYB - KYB Brazil: Standardizing responses to “Approximate match” from Partial match
Server/eKYB - KYB Brazil: Looking at nomeFantasia & nomeEmpresial for KYB Business names
Server/eKYB - "null" in the API request, causing the address to not match with the registered address
Server/Session events - Add idCategory for captureFrontId and captureBackId
Server - Fix access level for adding and updating consents
Server - Postit checks were still present on old flows (clean up done)
Server/Live Help: Add analytics events for Live Help
Server/OIDC - KYE - Discovery on Device Authentication Flow
Server/OIDC - Orchestrating between face auth vs onboarding flow
Server/Videoselfie - Add Video Selfie info analytics event
Server/Videoselfie - Add validation module for Back ID checks in Video Selfie (support for native)
Server - Incorrect brightness in add/face response (in case there’s no bright)
Server - Accept non-portrait ID in front-id API (handle exception once face extraction fails)
Server - Add Webhook Headers to Incode ID Webhooks (allowing clients to add an Authorization header with a Bearer token)
Server/Government validation – Brazil – Adding improvements in handling face verification
Server/Government validation - Government validation failing when N is used instead of Ñ
Server/Advanced Electronic Signature - Map AES modul in /omni/flow/onboarding get API
Server/Advanced Electronic Signature - Skip signing for already signed document
Server/Fix ID rotation (maintaining the same image size before and after rotation)

ML:

App uploaded selfie image again from failed scan attempt
Adding improvements for barcode model
Fix ID rotation (maintaining the same image size before and after rotation)

ID templates added support or got fixes for:

United States Of America / Iowa / Identification Card / IDENTIFICATION_CARD / 2005 / New template supported
United States of America / Idaho/ DriversLicense / DRIVERS_LICENSE_UNDER21 / 2011 - new template supported
United States od America - TEXAS/ IdentificationCard / IDENTIFICATION_CARD / 2002 - new template supported
Portugal / Visa / VISA / 2010 - New template supported.
Croatia / Drivers license / Drivers license / 1994 - new document supported
Peru / ResidenceDocument / TEMPORAL_RESIDENCE_PERMIT / 2020 - Document number crosscheck problem solved
Zimbabwe / IdentificationCard / IDENTIFICATION_CARD / 2019 - new document supported.
Mexico - GUERRERO / DriversLicense / DRIVERS_LICENSE / 1980 - New template supported.
Guinea / Passport / NATIONAL_PASSPORT / 2007 - New ID supported.
Togo / Identification card / Identification card / 2021 - New template supported
Zimbabwe / IdentificationCard / IDENTIFICATION_CARD / 2010 / New template supported
Jamaica / Passport / NATIONAL_PASSPORT / 2023 - new document supported.
United States of America - Guam/ DriversLicense / DRIVERS_LICENSE_UNDER21 / 2021 - new template supported
Mexico / DriversLicense / DRIVERS_LICENSE / 2014 - New template supported.
Bolivia / ResidenceDocument / RESIDENCE_PERMIT / 2021 - New template supported.
Mexico - QUINTANA_ROO / DriversLicense / DriversLicense|DRIVERS_LICENSE / 2006 - new template supported
United States Of America / Other / TRIBAL_IDENTIFICATION CARD / 2021 / New template supported
Madagascar / DriversLicense / DRIVER_LICENSE / 2018 - New template supported.
Republic of North Macedonia / Identification card / Identification card / 2008 - new document supported
American Samoa / ResidenceDocument / RESIDENCE_DOCUMENT / 2020 - New ID supported
Brazil / FederalID / Domestic Identification Card / 2024 / New template supported
Zambia/ Identification_Card /COMMON_WEALTH_REGISTRATION_CARD/ 2019 / New template supported
Brazil / FederalID / POLICE_IDENTIFICATION_CARD / 2021 - New ID supported
Brazil / FederalID / DOMESTIC_IDENTIFICATION_CARD / 1990 - New ID supported
Brazil / FederalID / DOMESTIC_IDENTIFICATION_CARD / 1989 - New ID supported
Curaçao / IdentificationCard / IDENTIFICATION_CARD / 2023 - new document supported
Montenegro / DriversLicense / DRIVERS_LICENSE / 2020 - new document supported
Greece / IdentificationCard / IDENTIFICATION_CARD / 2023 - New ID supported
Fiji / Drivers license / Driver License / 2010 - new template supported
Barbados / IdentificationCard / IDENTIFICATION_CARD / 2009 - New ID supported
Italy / IdentificationCard / IDENTIFICATION_CARD / 2023 - new document supported.
Vanuatu / Passport / NATIONAL_PASSPORT / 2019 - new document supported.
Brazil / FederalID / POLICE_IDENTIFICATION_CARD / 2022 - new document supported.
Scotland / IdentificationCard / CITIZENCARD / 2020 - new document supported.
France / Military / MILITARY_ID / 2020 - new document supported.
Brazil / FederalId / DOMESTIC_IDENTIFICATION_CARD / 1988 - New ID supported
Brasil / Federal id / Domestic Identification card / 1987 - new document supported
Honduras / DriversLicense / DRIVERS_LICENSE / 2022 - new document supported.
Mexico - Colima / DriversLicense / DRIVERS_LICENSE / 2016 - New ID covered
06/11/2023 - Canada / Others / FIREARMS_LICENSE / 2020 - new document supported.
India - Gujarat / Drivers license / Drivers license / 2020 - new document supported
Mexico / IdentificationCard / IDENTIFICATION_CARD / 2000 – Full name
Singapore / IdentificationCard / IDENTIFICATION_CARD / 2001 - Name parsing improved
France/ Residence Document / Residence Permt / 2011 - Filters adjusted and some fields resized, IC improved classification
Mexico /VoterIdentification/VOTER_IDENTIFICATION_CARD/2002 – Incode Mex OCR
Netherlands / IdentiicationCard / IDENTIFICATION_CARD / 2014 - Name extraction improved
Montenegro / IdentificationCard / IDENTIFICATION_CARD / 2020 - MRZ and Document number improved
Tamper enablement for Brazilian documents

Incode Id:

Incode ID – Dashboard/Incode ID identities - show selfie images in incode id identities and single identity page for users who accepted the selfie scope
Incode ID - Live Help: Display feedback after image is captured to agent
Incode ID - Live Help: Top of user camera view is not visible to agent
Incode ID - Live Help: Add analytics events for Live Help
Incode ID - Live Help: User connected to Live Help despite clicking cancel on initial notification
Incode ID - Live Help: Agent viewport displays “Session has ended” while session is still live
Incode ID - Live Help: Call disconnected without anyone triggering the hang up
Incode ID - Live Help: User loses camera view after hanging up
Incode ID - Live Help: Incorrect user experience when agent ends connection
Incode ID - Update Incode ID Verification Success Screen
Incode ID - Update spanish copy in FMF complete personal data screen
Incode ID - research and fix iFrame problems
Incode ID - Phone OTP: Pasting code results in offset by one space
Incode ID - Universal identity, buttons issues- Done button is not always functional
Incode ID - Phone number selector - Wrong country code appears
Incode ID – Phone number - User needs to enter data twice
Incode ID - Unable to configure Incode ID configuration
Incode ID - Update Incode ID Verification Success Screen

2023 November 1 - planned production deployment

(release notes published 27/10/23, deployment was on Demo environment 27/10/23, originally planned for 24/10/23)

Web app:

Onboarding/User Consent - Custom privacy consent is not being saved properly to a session
Onboarding - Onboarding timer continues running with background events even after the onboarding is completed
Onboarding/ID Capture - When ‘Allow manual review’ is enabled and skipBackIdCapture is true, Back ID is not skipped
Onboarding/Phone number input - Support for OTP inside the module
Onboarding/Language setting - Add language support for Dutch and German
Onboarding/User Consent - Default User consent appears briefly before custom user consent
Onboarding/Email - Email input had trailing whitespace
Onboarding/ID capture - Issue with random black rectangle in capture screen on ios devices

Dashboard:

Dashboard/ID capture configuration- “Accepted Documents” configuration change is not saved
Dashboard/Advanced Electronic Signature - Display signed documents on dashboard design adjustments
Dashboard/Advanced Electronic Signature - Creation of endpoints for fetching unsigned and signed documents, and for signing and adaptation of labels within module
Dashboard - Updated Nav bar in dashboard which includes: increased Incode logo, a reordering of the sidebar, and the removal of the Learning Center from the hidden bar
Dashboard/ID Capture - ‘Country specific thresholds’ are not applied after unchecking options
Dashboard/Advanced Electronic Signature - Download signed AES doc based on module config
Dashboard/Advanced Electronic Signature - Add upload PDF doc screen based on AES module config
Dashboard/Instant Verify – Adding full functionality of the new module, for onboarding and reusing identity
Dashboard/Government validation - INE connection error shown incorrectly for India gov validation
Dashboard/ID validation – Tooltip update for "Id Already Used Check", "Tamper Check", "2D Barcode Content" checks
Dashboard/Configuration-OIDC - The configuration for the dashboard has been extended, authenticationType - with values face_auth and onboarding
Dashboard/Flows "Country specific thresholds" screen was not responsive
Dashboard/Curp - The issue of the CURP section being empty in sessions with retake ID scans
Dashboard - Instant verify and Universal identity modules shouldn’t be separated in flow

Server:

Server/Advanced Electronic Signature - Creation of endpoints for fetching unsigned and signed documents, and for signing and adaptation of labels within module
Server/Instant Verify – Adding full functionality of the new module, for onboarding and reusing identity
Server - Illiteracy check was failing for Brazilian IDs
Server/eKYC - Update API input fields + checks to allow for DL number & DL state
Server - Validate that webflows work when restarts are disabled
Server - ForceFaceExtract toggle was not equal on all environments
Server/Configuration-OIDC - The configuration for the dashboard has been extended, authenticationType - with values face_auth and onboarding
Server/Fiscal QR - New Endpoint for FiscalQRUrl responseNew Endpoint for FiscalQRUrl response
Server - Word “null” appears in Name field for two Mexican Documents (DLs - CHIHUAHUA and QUERETARO)
Server - Change the logic of generating onboarding URL
Server - Prevent re-starts of the session by default
Server/Advanced Electronic Signature - Fetch AES signed documents with executive token
Server/Videoselfie - Wrong Front checks are being executed for different IDs presented in VS
Server/User service – Adding improvement for entity segmenation model for OCR parsing
Server - Rule to fail session if IP Country is outside of United States
Server/Authentication - Face images are missing from authentication tab but liveness score says “ok”
Server/Incode ID - Add failReason to next-step endpoint
Server/Rules - Unknown left side in the rule expression in specific cases
Server/Government validation – India - Add Face match with government face image
Server – Support added for “/n” within base64 formatting

ML:

Implement portrait cropping around face
PoA - Fix dates extraction for JMAS and Telcel

ID templates added support or got fixes for:

Afghanistan / IdentificationCard / IDENTIFICATION_CARD / 2020 - new template supported
Malta / ResidenceDocument / RESIDENCE_PERMIT / 2020 - IC team improved classification , address was added on back side
Philippines / IdentificationCard / UMID_CARD / 2000 - Subtype changed from Identification Card to UMID Card.
Italy / IdentificationCard / DOMESTIC_DOCUMENT_OF_IDENTITY / 2000 - Document renamed
India - Punjab / DriversLicense / DRIVERS_LICENSE / 2021 - New template supported.
India - Delhi / DriversLicense / DRIVERS_LICENSE / 2021 - New template supported.
Slovakia / Identification card / Identification card / 2022 - new template supported
Spain / ResidenceDocument / RESIDENCE_PERMIT / 2020 - Address improved
Lithuania / ResidenceDocument / RESIDENCE_PERMIT / 2020 - Added First and Last name fields instead of Full name; Personal number added instead of Reference number; All fields improved through filters; anchors changed for the back side.
United States of America - North Dakota / Driverslicense / DRIVERS_LICENSE / 2006 - New template supported.
Brazil / FederalID / DOMESTIC_IDENTIFICATION_CARD / 2020 - New template supported.
Peru / DriversLicense / DRIVERS_LICENSE / 2000 - Filters for Document Number field improved.
United States of America - New Mexico / IdentificationCard / IDENTIFICATION_CARD/ 2016 - Anchors improved.
India / Visa / VISA / 2001 - New template supported
STP|ALL|Passport|NATIONAL_PASSPORT|2018 - New template supported
United States of America - Nebraska / Drivers license / Drivers License under21 / 2003 - new template supported
United States of America - Pennsylvania / Drivers license / Drivers License under21 / 2007 - new template supported
Mozambique / Identification Card / IDENTIFICATION CARD / 2015 -Personal mumber parsing improvenents
Guinea / IdentificationCard / IDENTIFICATION_CARD / 2020 - New template supported.

Incode Id:

Incode ID - Dashboard/Incode ID identities - View Limited User info in Identities
Incode ID - Webapp verifications refactor
Incode ID - Phone and email query params as part of verification flow
Incode ID/Landing page - Allow data sharing page- Logo was not displayed
Incode ID/nextStep endpoint - include reason in nextStep response
Incode ID - Dashboard configuration page UI creation

2023 October 18 - planned production deployment

(release notes published 12/10/23, deployment was on Demo environment 11/10/23, originally planned for 10/10/23)

Web app:

Onboarding/Show results - Show results didn’t work when ID capture is enabled
Onboarding/Email input - Email input - Events for Email module opening/closing were missing
Onboarding/PoA - Unable to crosscheck POA address and name
Onboarding/Videoselfie – Updated model for verbal consent – more precise matching with predefined answer
Onboarding/Language support on web – Adding Serbian language for onboarding flows
Update -> Onboarding/Languages - Correction for Serbian language within web flows

Dashboard:

Dashboard/Flows – Does not show log for flow changes configuration
Dashboard/Users - Phone number should be optional when creating a new user on dashboard
Dashboard/AES - Add AES module configuration for upload/download documents
Dashboard/Universal Identity – Added Dashboard Module for creation of reusable identity
Dashboard/Watchlist - Global watchlist through webflows was not pass birth year and country from OCR
Dashboard/Users - Admin of multiple org cannot be logged in as Admin
Dashboard/Flows – removing template flows which causing issue with some custom flows
Update -> Dashboard/Antifraud - Adding risk info about sessions, no matter if number attempts are over exceed or no

Server:

Server – Broken S3 file name for 1to1 and 1toN selfies
Server/eKYC Brazil - Don't show NO MATCH for Nationality if not checked
Server - Redact certain info ex Nation ID from certain documents (e.g National Identity number in a given country)
Server/Government Validation - ZAF Govt validation - issue sending wrong number (personalNumber instead of the docNumber(cic)
Server - Phone number should be optional when creating a new user on dashboard
Server/AES - Add AES module configuration for upload/download documents
Server/eKYC BRA - Error handling once service is not available
Server/Flows – Does not show log for flow changes configuration
Server - Hat validation result is not displayed in session details (session - liveness tab)
Server - Autogenerated flow always executes Video Selfie
Server/eKYC - taxIDaddressMatch KYC BR was not working properly
Server/Government validation – Added support for India
Server - issuingState missing from /omni/get/ocr-data for non-US countries
Update -> Server - validate if X is the son of Y, specifically for under-aged individuals
Update -> Server/Flows - Added business rule for browser check

ML:

Id-validation-service: 2.0.0 release - Screen ID Liveness 3.0, Paper ID Liveness 3.0, Tamper Check 3.0, and ID Alteration 2.0 improvements
Moving id service part to preprocessing service to get in speed, and increase efficiency while reading US documents

ID templates added support or got fixes for:

SOUTH_AUSTRALIA / DriversLicense / DRIVERS_LICENSE / 2015 -Disable punches holes check
Canada British Columbia / DriversLicense / DRIVERS_LICENSE / 2020 / rev{4} - Disable ID Alteration check
Antigua and Barbuda / DriversLicense / DRIVERS_LICENSE / 2020 - New template supported.
Philippines / ALL / IdentificationCard / EPHIL_CARD / 2023 - Subtype changed from IDENTIFICATION_CARD to EPHIL_CARD
India / Manipur / DriversLicense / DRIVERS_LICENSE / 2019 - New template supported.
United States Of America - Pennsylvania / Drivers license / Junior Drivers license / 2007 - new template supported
Mozambique / VoterIdentification / VOTER_IDENTIFICATION_CARD / 2023 / New template supported
Canada / Passport / NATIONAL_PASSPORT / 2007 / New template Supported
Columbia / ALL / ResidenceDocument / RESIDENCE_PERMIT / 2014 - Mention filed added by request of CS.
Columbia / ResidenceDocument / RESIDENCE_PERMIT / 2019 - Mention filed added by request of CS.
Cambodia / DriversLicense / DRIVERS_LICENSE / 2019 - new template supported
Germany / ResidenceDocument / RESIDENCE_PERMIT / 2019 - Added Personal number field according to marked image and also template is improved in anchor area
Germany / ALL / IdentificationCard / IDENTIFICATION_CARD / 2021 - segmentation + masking approach implemented on both sides on document in order to improve Name and Address extracting
China - Macau / ResidenceDocument / PERMANENT_RESIDENT_IDENTITY / 2013 - new template supported.
Peru / ResidenceDocument / TEMPORAL_RESIDENCE_PERMIT / 2018 / New template supported
Hungary / IdentificationCard / IDENTIFICATION_CARD / 2012 - First and Last name are improved.
United States Of America / North Dakota / IdentificationCard / IDENTIFICATION_CARD_UNDER21 / 2006 / New template supported
Saudi Arabia / Passport / NATIONAL_PASSPORT / 2022 / Nee template supported
Argentina / IdentificationCard / IDENTIFICATION_CARD / 2015 - General template improvements with entity_segmentation approach
Gabon / Identification card / Identification card / 2021 - new template supported
Argentina / IdentificationCard / IDENTIFICATION_CARD / 2000 / rev{4} - General template improvements with entity_segmentation approach
United States Of America - Montana / Identification card / Identification card under21 / 2008 - new template supported
United States Of America - Massachusetts / Drivers license / Junior Operators license under21 / 2010 - new template supported
United States Of America / Wisconsin/ DriverLicense / DRIVERS_LICENSE_UNDER21 / 2012 / New template supported
United States Of America - Wisconsin / Drivers license / Learners Permit under21 / 2005 - new template supported
Lithuania / DriversLicense / DRIVERS_LICENSE / 2000 - new template supported

Incode Id:

Incode ID - when NameBean is not present parse existing full name in Name Scope Handler
Incode ID/Incode ID identities - single identity page build
Incode ID - OTP step appears in Assisted flow

2023 October 4 - planned production deployment

(release notes published 28/09/23, deployment was on Demo environment 27/09/23, originally planned for 26/09/23)

Web app:

Onboarding/eKYB – added UBO name match for ekyb field for Brazil
Onboarding/eKYB – added UBO name match for ekyb field for USA
Onboarding/Module - Video Selfie is fixed and functional for specific devices such as Samsung Galaxy S22 (Android 12), Samsung Galaxy S21 (Android 13), and Samsung Galaxy S22 Ultra (Android 12).

Dashboard:

Dashboard/Module – ’Hat Validation’ checkbox is available in the Face Capture module configuration
Dashboard/Session - The age estimation feature is present in Liveness Detection tab
Dashboard/Document capture module – The new document type "Process Voided Check OCR" will extract name, address, routing number, and account number. The data will be displayed in the "Other → Other Documents" section on the session level.
Dashboard/eKYC - The task involved adding "China" as a dropdown option, updating fields for First name, Surname, National PRC ID number, Date of birth, and PASSPORT.
Dashboard/Face capture - ’Hat Validation’ checkbox is available in the Face Capture module configuration
Dashboard/eKYC - House number is present in the sessions again.

Server:

Server – Added new api’s for face liveness and face evasion models
Server/Configuration - Expose SSO configuration fields on dashboard for redirect URL
Server/Face capture - Add closed eyes detected info in the liveness score
Server/Id Validation - Additional validation on process/id to check if any image is being added within the flow
Server - issuingState was missing from /omni/get/ocr-data for non-US countries
Server/Rule - Session incorrectly failed when it should be “manual”
Server/eKYC - Brazil - eKYC had issue with validation of cpf
Server/eKYC - “undefined” added at the beginning of address for house no.
Server/Users - The phone number for dashboard user creation should be made optional
Server-web/Videoselfie - After capturing a selfie, an error is consistently displayed causing flow to interrupt (device specific – Samsung Galaxy S2.x devices)
Server/eKYC - The task involved adding "China" as a dropdown option, updating fields for First name, Surname, National PRC ID number, Date of birth, and PASSPORT.
Server - Process OCR Data for "Tax Regime Proof Doc" (Constancia Fiscal) by API

ML:

Send original images to Face Processing and Face Recognition service for processing instead to user-service for better crop/rotation/resizing/formatting within dashboard sessions.
Add try catch and fallback without simd – fixes for web autocapture on older devices, iOS ≤ 13 and older Chrome versions on Android
In face capture send the same frame that was processed – selfie image wasn’t centered once cropped on web platform

ID templates added support or got fixes for:

Canada - Nova Scotia / Identification card / Identification card / 2018 - new template supported
United States Of America / Other / Tribal Identification Card / 2009 / New template supported
United States Of America / Other / Tribal Identification card / 2005 - new template supported
United States Of America - Tennessee / Drivers license / Drivers license / 2003 - new template supported
Denmark / Passport / NATIONAL_PASSPORT / 2021- Issues with Composite Check Digit; all fields are improved through embeddings.
United States Of America / Other / Tribal Identification card / 2006 - new template supported
Brazil - / FederalID / fixing Nationality ALPHA3
Brazil / FederalID / DOMESTIC_IDENTIFICATION_CARD / 2023 - New template supported.
United States Of America / Other / Tribal Identification card / 2007 - new template supported
Brazil / FederalID / IDENTIFICATION_CARD / 2004 - new template supported
United States Of America / Other / Tribal Identification Card / 2008 / New Template Supported
Brazil / Federal Id / Domestic Identification card / 2015 - new template supported
Brazil / FederalID / AIRFORCE_IDENTIFICATION_CARD / 2015 - new template created
United States of America - Utah / IdentificationCard / IDENTIFICATION_CARD/ 2006 - Reading of Address field improved.
Iran / Passport / NATIONAL_PASSPORT / 2014 - issues with IssuedAt I ExpireAT are improved through Segmentation model
Brazil / Passport / NATIONAL_PASSPORT / 2010 - Issues with Background text appearing in multiple fields;
United States of America - North Carolina / DriversLicense / DRIVERS_LICENSE / 2015 - Address improved
United States of America - Minnesota / DriversLicense / ENHANCED_PROVISIONAL_DRIVERS_LICENSE_UNDER21 / 2018 - Address improvement
United States of America - Minnesota / DriversLicense / LEARNERS_PERMIT / 2018 - Address improvement
United States of America - Iowa / IdentificationCard / IDENTIFICATION_CARD / 2018 - Address improvement
United States of America - Minnesota / DriversLicense / ENHANCED_DRIVERS_LICENSE_UNDER 21 / 2018 - Address improvement
United States of America - Minnesota / DriversLicense / ENHANCED_DRIVERS_LICENSE / 2018 - Address improvement
Brazil / FederalID / POLICE_IDENTIFICATION_CARD / 2020 - new template supported.
United States of America - Kentucky / DriversLicense / DRIVERS_LICENSE / 2012 - Address field improvement
United States of America - IDAHO / DriversLicense / DRIVERS_LICENSE / 2011 - Address improved
United States of America - Wyoming / DriversLicense / DRIVERS_LICENSE / 2010 - Address improved
United States of America - Wisconsin /IdentificationCard /IDENTIFICATION_CARD_UNDER 21 / 2023 - Address improved
Canada - Ontario / MedicalCard / MEDICAL_CARD / 2020 - Filters for Name and Document number improved.
United States of America - MISSOURI / DriversLicense / INTERMEDIATE_DRIVERS_LICENSE_UNDER21 / 2012 / New template supported

Incode Id:

Incode ID - Add attributes to userInfo and get verification
Incode ID - Add flow ID in Incode ID Configuration
Incode ID - Dashboard - Add flow ID Input in Incode ID configuration page
Incode ID - Edit OCR sends local timestamp instead of UTC
Incode ID - “Welcome Incode ID” email , and for manually approved/manually rejected user, email/SMS didn’t arrive
Incode ID - Add New Scopes - idImage and extend NAME
Incode ID - Unable to Sign In Error State
Incode ID - Unable to Sign In Error State

2023 September 20 - planned production deployment

(release notes published 25/09/23, deployment was on Demo environment 13/09/23, originally planned for 12/09/23)

(production release was done 20/09/23)

Web app:

Onboarding/eKYB – added registration status for ekyb field for Brazil
Onboarding/OTP – OTP is present again before Conference room.
Onboarding/Flow - ID tutorial issue is fixed and present again in the flow.
Onboarding/Conference - The conference call can be re-established.

Dashboard:

Dashboard/Sessions – added new checks in the Liveness tab – Digital spoof, Face evasion
Dashboard/Module - Digital spoof & Face evasion configuration is added in FaceCapture module
Dashboard/Rules – Correction added for rules – rule can be saved properly
Dashboard/Rules - Added ‘OCR Confidence’ section to rule operands
Dashboard/Face capture - ’Hat Validation’ checkbox is available in the Face Capture module configuration
Dashboard/Face capture - Typo in configuration option ("Assited Onboarding")

Server:

Server – Task involves switching mothers and fathers names for BRA IDs.
Server – 1:N Endpoint Not Returning External ID
Server - Authentications images are present on the Dashboard.
Server/Rules - Replace id alteration front/back check with only one check in Business rules (name: id alteration check)
Server/Custom watchlist - Custom watchlist stuck on ‘Uploading information’ screen indefinitely when the flow is redirected from desktop to mobile via SMS
Server/FR - Face mask check was missing in the FR section
Server/Gov validation – Added new option “Data validation” for additional check (argentinian IDs)
Server/Rules - Potentially reject images if OCR is poor based on confidence set
Server/ML - Classification issue fixed for CFE POA bill

ML:

ID Font Alteration model release - The model detects font alteration in identity documents and supports specific types of Mexican INEs.
FR - Visible Photo Features was failing
Face proccesing service - integration of the Face Detector model into the face processing service
Integration of new Age estimation model into face processing service

ID templates added support or got fixes for:

Ireland / ResidenceDocument / RESIDENCE_PERMIT / 2020 - New template supported
Costa Rica / Identification Card / Identification Card / 1999 - Document number and DoB reading improved
Serbia / Driver License / Driver License / 2011 - General OCR reading improvements
Brazil / ResidenceDocument / MIGRATORY_REGISTER / 2011 - Post-processing stage added for better Mother's and Father's name parsing, issue with Exp date crosscheck failing fixed.
Poland / DriversLicense / DRIVERS_LICENSE / 2013 - added more images to improve Segmentation model - masking (mostly we had issues with Issuing Authority)
Brazil / FederalID / IDENTIFICATION_CARD / 2001 / rev{1} - Fixed issues with Date of Birth and Name not showing correctly
Luxembourg / Identification Card / Identification Card / 2008 / - New template supported
Finland / Residence Document / Residence Permit / 2020 - New document supported
Angola / Drivers License / Drivers License / 2011 rev{1} - Class field added
Costa Rica / Identification Card / Identification Card / 2016 - Document number and date of birth OCR reading improved
Canada - Can British Columbia / Drivers license / Learners Drivers license /2022 - new template supported
Mexico - Guerrero / Drivers license / Drivers license / 1986 / - Date of Birth improved
Canada - Can British Columbia / Drivers license / Learners Drivers license /2020 - new template supported
Mexico - Mex Jalisco / Drivers license / Drivers license / 2021 / - all fields improved
Armenia / Passport / NATIONAL_PASSPORT / 2015 / - MRZ reading improved
Mexico - Guerrero / DriversLicense / DRIVERS_LICENSE / 2012 / - masking included into segmentation approach on back side.
Honduras / Passport / NATIONAL_PASSPORT / 2015 / rev1 - classification improved
Mexico / TravelDocument / MATRICULA_CONSULAR / 2023 - New template supported.
United States of America - Washington / Drivers license / Learners permit / 2018 - new template supported
Democratic Republic of the Congo / Passport / National Passport / 2009 – New document supported.
Vietnam / Drivers license / Drivers license / 2003 / - all fields improved
Ukraine / Drivers License / Drivers License / 2014 / - Overall OCR reading improved
Canada - British Columbia / DriversLicense / DRIVERS_LICENSE / 2022 / - Document number field reading has been improved.
France / Visa / VISA / 2010 - New template supported.

Incode Id:

Incode ID/Help Center - Keyboard won’t come up after tap on input field
Incode ID/UI issue – Verification - “Preferencia de Correo…” text is overlapping next scope name
Incode ID/Profile - Minor accounts page is blank
IncodeID - Chat button appears over other buttons
Incode ID - Assisted flow-Stuck on “Complete your information”, verification failed
Incode ID - Verification Detail Updates
Incode ID - Verification Success Screen -
Incode ID - Split Name to First Name and Last Name in Complete your Profile screen

2023 September 06 - planned production deployment

(release notes published and deployment was on Demo environment 31/08/23, originally planned for 29/08/23)

(production release was done 08/09/23)

Web app:

Onboarding/VS – Image cannot be focused for some IDs – device specific (Pixel)
Onboarding/ID capture - Autocapture stops working after the first attempt
Onboarding/ID capture - For Passport, retake starts Back ID

Dashboard:

Dashboard - Status Display of Partially Deleted Sessions (deletion of PII)
Dashboard/Configuration – Optimizer template flow creation
Dashboard/ID capture - UI Bug in Flow Builder
Dashboard/CURP - Wrong tooltip text in the session
Dashboard/Session - front/back id alteration check is replaced with only one check
Dashboard/Optimizer - Filtering by session id
Dashboard/ID validation - ID Alteration is set on the medium by default
Dashboard/Case management - Filter by created at is fixed
Dashboard/Antifraud - Doubled labels in Risk tab for Antifraud

Server:

Server - BirthPlace missing field in OCR Data response
Server - customerId doesn’t reset on new addFace attempt
Server/CMS (case management system) - Introduce open action for Issue entity
Server - Executive (not admin) can get identities report
Server - Executive (not admin) can delete flow
Server - omni/oneToN/identify flags an attempt as successful one even though lenses were detected
Server - Provide State Code field within ocr-data response
Server - OCR Accuracy improvement for Romania ID
Server/AES - Added new module advanced electronic signature
Server/ML Consent - Add support for 2 alphabetic languages
Server/Face login approves different people under same identity – added new deep model instead of shallow for decreasing FN
Server - 'maskCheck' key was missing, within face recognition response

ML:

Return all document types to the user-service
PoA - Fix extra words in Megacable address
PoA - Fix classification for CFE
PoA - Add PoA types to user service (previously there were always Other PoA)
Api v3 - IdAlteration and punchedHoles are now shown as single test results on dashboard

ID templates added support or got fixes for:

United States of America - Michigan / Drivers License / Enhanced Drivers License / 2011 -Classification improved
South Africa / DriversLicense / DRIVERS_LICENSE / 2005 - General OCR improvements
United States of America - Washington / Drivers license / Enhanced drivers license under 21 / 2017 - OCR address field improved
United States of America - New York / Drivers License / DRIVERS_LICENSE / 2017 - New document supported
Kyrgyzstan / Drivers License / IDENTIFICATION_CARD / 2019 - New template supported
Greece / ResidenceDocument / RESIDENCE_PERMIT / 2020 - New document supported
United States of America - Idaho / Drivers License / Learners Permit Under 21 / 2016 - New document supported
United States of America - Nevada / Drivers License / Learners Permit / 2021 - New template supported
Canada / British Columbia / Other / SERVICES_CARD / 2022 – Document number added
United States of America - GEORGIA / DriversLicense / Learners_Permit / 2012 - new template supported
North Macedonia / Resdience Document / Residence Permit / 2019 / New template supported
United States of America - Mississipi / Driver License/ Driver License U21 / 2001/ New template supported
Guyana / Passport / NATIONAL_PASSPORT / 2014 / New template supported
Mexico Quintana Roo / Drivers License / Drivers License / 2010 - New document supported.
Fiji / Passport / NATIONAL_PASSPORT / 2020 - New template supported
United States of America - Kansas / Drivers license / Learners permit under21 / 2017 / rev1 - Address improved
United States of America - Delaware / Identification card / Identification card under 21 / 2010 / rev1 - Address improved
United States of America - Ohio / IdentificationCard / IDENTIFICATION_CARD / 2009 - Reading of address field improved
United States of America - Ohio / Identification Card/ Identification Card U21 / 2015/ New template supported
United States of America - Mississippi / Identification card / Identification card under 21 / 2016 / rev1 - Address improved
United States of America - West Virginia / DriversLicense / DRIVERS_LICENSE_UNDER 21 / 2011 - Address field improved
Mexico - Guerrero / Driver License /Driver License / 1967/ New template supported
United States of America - Arkansas / Drivers License / Drivers License Under 21 / 2011 - New document supported.
United States of America - West Virginia / IdentificationCard / IDENTIFICATION_CARD_UNDER 21 / 2011 - Address improved
United States of America - Washington / Identification card / Enhanced Identification card / 2017 - new template supported
Comoros / Passport / NATIONAL_PASSPORT / 2012 - new template supported.
United States of America - NEVADA / DriversLicense / LEARNERS_PERMIT U21 / 2010 - new template supported
Kenya / DriversLicense / DRIVERS_LICENSE / 2019 - new template supported
Mozambique / IdentificationCard / IDENTIFICATION_CARD / 2020 - new document supported
Armenia / Passport/ National Passport/ 2021 / New template supported
Namibia / Voter Identification / Voter Identification Card / 2014 - New document supported
Saint Lucia / Identification card / Identification card / 2015 - new template supported
United States of America - CALIFORNIA / DriversLicense / DRIVERS_LICENSE_UNDER21 / 2000 - new template supported
United States of America - PENNSYLVANIA / IdentificationCard / IDENTIFICATION_CARD / 2007 - rev {1} All fields improved through Segmentation model + masking
Mexico - Jalisco / Drivers license / Drivers license / 2022 - new template supported
Germany - IdentificationCard / IDENTIFICATION_CARD / 2021 - improved Full Name and Address field

Incode Id:

Incode ID_Onboarding Enabled Fan ID banner move to top of the page
Incode ID | Wallet - User can’t finish flow

2023 August 23 - planned production deployment

(release notes published and deployment was on Demo environment 18/08/23, originally planned for 15/08/23)

(production release was done 24/08/23)

Web app:

Onboarding/eKYB – added validation for ekyb taxId field for Brazil
Onboarding/eKYB – integrated AsiaVerify (for China) API into eKYB Module
Onboarding/eKYC – added ssn and cpf validation
Onboarding /CURP - Curp label wasn't written properly for checkbox field
Onboarding/eKYC - Address verification fails because the house number isn't added to the address
Onboarding-Accessibility - Informative image has inappropriate text alternative
Onboarding_desktop - Specific onboarding result message are not displayed after finished onboarding with redirect to mobile

Dashboard:

Dashboard/ID capture - Module isn't returned to the default configuration after clicking on the "Module added" button
Dashboard/Configuration-General - Add option on the organization level for configurable token expiration
Dashboard/Flows - Wrong Spanish translation for 'Load Flow' on Flows page
Dashboard/BAV - Add new BAV tab with BAV module
Dashboard - Add BAV to the single session
Dashboard/Users – Correction added for - executive (not admin) can delete flow

Server:

Server - Remove additionalTimestamps and AddressTimestamps from OcrDataResponse
Server – Correction added when scores are not updating after receiving a success notification
Server/Configuration-General - Add option on the organization level for configurable token expiration
Server - Webhook notification when videoselfie is uploaded
Server - Make token expiration configurable on the organization level
Server - Webhook authentication - OAuth 2.0 as Authentication layer for APIs
Server/Webhook - Add option to choose authentication type
Server - Add Punched Holes Check to Id Validation Section in Business Rules Engine
Server/Antifraud - Reduced FN rate for name matcher

ML:

Face recognition - Integrate face attributes model (Hats, medical masks, eyeglasses, closed eyes detection) into recognition service and available
ID Service Support: integration with api/v3 – refactor and better scalability introduced

ID templates added support or got fixes for:

Palau / IdentificationCard / IDENTIFICATION_CARD / 2021 - new template supported
Belgium / ResidenceDocument / RESIDENCE_DOCUMENT / 2021 – New template supported
United States of America / TravelDocument / GLOBAL_ENTRY / 2008 - Improved capture of Last name, minor improvement to dates and documentNumber
Philippines / Other / Professional Regulation Commission / 2000 - new template supported
Canada - Ontario / Drivers License / Drivers License / 2011 - Document Number reading improved
Mexico / ResidenceDocument / PERMANENT_RESIDENCE_CARD / 2022 - migrated to Incode OCR
Northern Mariana Islands / DriversLicense / DRIVERS_LICENSE / 2021 - New template supported.
Aruba / DriverLicence / DRIVERS_LICENCE / 2015 - New template supported
United States of America - Wisconsin/IdentificationCard/IDENTIFICATION_CARD/2023 - New template supported
Gibraltar / Identification card / Identification card / 2020 - new template supported
Tonga / DriverLicense / DRIVER_LICENSE / 2018 - New template supported
Brazil / Federal Id / Navy Identification card / 2000 - new template supported
Aruba / Drivers License / Drivers License / 2020 - New document supported
China / Passport / NATIONAL_PASSPORT / 2007 - Filter for Document Number added, filters for all other fields improved and anchors improved
Kazakhstan / IdentificationCard / IDENTIFICATION_CARD / 2015 - Back side OCR provider switched to Microsoft due to better reading of MRZ lines
Ukraine / IdentificationCard / IDENTIFICATION_CARD / 2016 - Back side OCR provider switched to Microsoft due to better reading of MRZ lines
United States of America / MedicalCard / SOCIAL_SECURITY_CARD / 2015 - Mentions field added to differentiate between different document subtypes
Lebanon / Passport / Natonal Passport/ 2017 - General OCR improvements with segmentation model
Germany / ResidenceDocument / RESIDENCE_PERMIT / 2011 - ExpirationDateCrosscheck failing when document is unlimited (unbefristet) - General improvements to back side OCR extraction
Argentina / Identification Card / Identification Card / 2015 - Anchors improved
Equatorial Guinea / IdentificationCard / IDENTIFICATION_CARD / 2021 - New template supported
Bulgaria / Passport / National Passport / 2010 - Improved Issue Authority and Nationality OCR reading
United States of America - Wyoming / Drivers License / Drivers License U21 / 2020 - Address improvement
United States of America - New Hampshire / Identification Card / Identification Card Under 21 / 2017 - OCR address field improved
United States of America - West Virginia / DriversLicense / LEARNERS_PERMIT_UNDER21 / 2020 / rev{1} - Address field improvement
United States of America - New Hampshire / Drivers License / Drivers License / 2017 - Address improvement
United States of America - New Hampshire / Drivers License / Drivers License Under 21 / 2017 - Address improvement
United States of America - New Hampshire / Identification card / Identification card / 2011 - Address improvement
United States of America - Wyoming / Identification Card / Identification Card / 2019 - Address improvement
United States of America - Wyoming / Identification Card / Identification Card Under 21 / 2020 - Address improvement
United States of America - West Virginia / DriversLicense / LEARNERS_PERMIT / 2020 - Address field improvement
United States of America - West Virginia / DriversLicense / DRIVERS_LICENSE_UNDER 21 / 2020 - Address field improvement
United States of America - Minnestota / Identification Card / Identification Card / 2018 - Address improvement
United States of America - Wyoming / Drivers License / Learners Permit Under 21 / 2020 - Address improvement
United States of America - Ohio / Drivers License / Drivers License Under 21 / 2018 - OCR address field improved
United States of America - ARIZONA / IdentificationCard / IDENTIFICATION_CARD / 2023 - OCR Address field improved
United States of America - OHIO / DriversLicense / LEARNERS_PERMIT / 2018 - OCR Address field improved
United States of America - OHIO / DriversLicense / DRIVER_LICENSE / 2018 - OCR Address field improved
United States of America - North Carolina / Drivers License / Learners permit / 2015 - Address improvement
United States of America - Arizona / Identification card / Identification card under 21 / 2023 - Address improvement
United States of America - Idaho / Identification Card / Identification Card / 2018 - Address improvement
United States of America - New Hampshire / Drivers License / Drivers License / 2011 - Address improvement
United States of America - South Dakota / Identification card / Identification card under21/ 2018 - Address improvement
United States of America - South Dakota / Driver License / Driver License/ 2018 - Address improvement
United States of America - OHIO / DriversLicense / DRIVER_LICENSE / 2009 - OCR Address field improved
United States of America - New Hampshire / Identification card / Identification card / 2017 - Address improvement
United States of America - Wyoming / Drivers License / Driver License Under 21 / 2010 - Address improvement
United States of America - Washington / Drivers License / Enhanced Drivers License / 2018 - OCR address field improved
United States of America - OHIO / IdentificationCard / IDENTIFICATION_CARD / 2018 - Segmentation stage added, OCR Address field improved
United States of America - North Carolina / Identification card / Identification card Under 21/ 2015 - Address improvement
United States of America - Nebraska / IdentificationCard / IDENTIFICATION_CARD_UNDER 21 / 2017 - Address field improvement
United States of America - Wyoming / Identification Card / Identification Card Under 21 / 2010 - Address improvement
United States of America - Idaho / Drivers License / Drivers License / 2023 - Address improvement
United States of America - Wyoming / Drivers License / Driver License / 2020 - Address improvement
United States of America - South Dakota / Identification card / Identification card/ 2010 - Address improvement
United States of America - Wyoming / Drivers License / Drivers License Under 21 / 2004 - Address improvement
United States of America - Arizona / DriversLicense / DRIVERS_LICENSE / 2023 - Address field improvement
United States of America - North Carolina / Drivers License / Drivers License Under21 / 2015 - Address improvement
United States of America - Wyoming / Drivers License / Learners Permit / 2020 - Address improvement
United States of America - Washington / Identification Card / Identification Card / 2017 - OCR address field improved
United States of America - North Carolina / Drivers License / Learners Permit Under21 / 2015 - Address improvement
United States of America - Washington / Drivers License / Driver License Under 21 / 2010 - OCR address field improved
United States of America - Oregon / Drivers License / Provisional Drivers License Under 21 / 2018 - OCR address field improved
United States of America - Washington / Drivers License / Learners Permit Under 21 / 2017 - OCR address field improved
United States of America - Idaho/ Drivers License / Driver License / 2016 - Address improvement
United States of America - Washington / Identification Card / Identification Card Under 21 / 2017 - OCR address field improved
United States of America - Nebraska / Drivers License / Drivers License Under 21 / 2017 - OCR address field improved
United States of America - Nebraska / IdentificationCard / IDENTIFICATION_CARD_UNDER 21 / 2009 - Address field improvement
United States of America - OHIO / DriversLicense / LEARNERS_PERMIT_UNDER 21 / 2018 - OCR Address field improved
United States of America - North Carolina / Drivers License / Provisional Drivers License Under 21 / 2015 - Address improvement
United States of America - Washington / Drivers License / Drivers License / 2010 - OCR address field improved
United States of America - Idaho / Identification Card / Identification Card U21 / 2018 - Address improvement
United States of America - Nebraska / Drivers License / Drivers License / 2021 - OCR address field improved
United States of America - Idaho / Driver License / Driver License Under 21 / 2016 - Address improvement
United States of America - Nebraska / Drivers License / Drivers License Under 21 / 2021 - OCR address field improved
United States of America - West_Virginia / IdentificationCard / IDENTIFICATION_CARD_UNDER 21 / 2020 - Address field improved
United States of America - Idaho / Identification Card / Identification Card Under 21 / 2018 - Address improvement
United States of America - Washington / Drivers License / Drivers License Under 21 / 2017 - OCR address field improved
United States of America - Washington / Identification Card / Enhanced Identification Card Under 21 / 2017 - OCR address field improved
United States of America - Washington / Identification Card / Identification Card Under 21 / 2010 - OCR address field improved
United States of America - South Dakota / Drivers License / Learners permit / 2018 - Address improvement
United States of America - Nebraska / Drivers License / Drivers License / 2017 - OCR address field improved
United States of America - Washington / Identification Card / Identification Card / 2010 - OCR address field improved
United States of America - Washington / Drivers License / Driver License / 2018 - OCR address field improved
United States of America - NORTH_CAROLINA/ Identification Card / Identification Card / 2015 - OCR address field improved

Incode Id:

Incode ID - Extend the /omni/batch/auth-stats endpoint
Incode ID - Wallet/Enabled Fan ID message is missing
Incode ID (FMF) - UI issue/"You are offline" message is not visible
Incode ID - UI Issue/Welcome back screen- title is missing and text font is not by design
Incode ID - Add option to revoke verifications
Incode ID - Increase Affordance of Sign In Button
Incode ID - Highlight Email Address field as required
Incode ID - Remove See QR in Wallet step

2023 August 09 - planned production deployment

(release notes published and deployment was on Demo environment 3/08/23, originally planned for 1/08/23)

Web app:

Onboarding – Fix for ID captures with blurry text

Dashboard:

Dashboard/Fiscal QR – Added within response new fields: RFC, BoD, Curp, Name, firstName, secondLastName
Dashboard/Flows - Rule engine – "Manual Review Status" field is added to the rule engine
Dashboard/Flows – fix for -> new flow can’t be created when the eKYC validation finished status is selected
Dashboard/ID validation - Add Punched Holes Check option to Id Validation module
Dashboard/ID capture – fix for -> Onboarding flow attempts cannot be set to 0 in ID Capture configuration
Dashboard/ID capture – fix for -> Tooltips for Enable ID and Enable passport are misplaced
Dashboard/Phone number (SMS OTP) and Email OTP verification – fix for -> Letter "e" can be entered in "Expiration duration for OTP (mn)" input field
Dashboard/Flows – Rule engine - Antifraud check result has been removed from rules in flows
Dashboard/Flows - AES module is being added, UI part, without functionality still
Dashboard/ID validation – Update for Id Alteration config, low checkbox is by default
Dashboard/Flows - Add view sessions to session number in column in Flows

Server:

Server/Flows - Rule engine – Manual Review Status" field is added to the rule engine
Server - Fail a session if device info is missing, added deviceHash within rule engine
Server/ID validation - Add Punched Holes Check option to Id Validation module
Server/ID validation – Added new endpoint /omni/process/current-ocr for catching just information about OCR
Server/Antifraud: raise threshold for CURP match, in order to reduce FN
Server/Antifraud: raise threshold for Clave de elector, in order to reduce FN
Server/Flows - AES module is being added on backend side
Server/Flows - Add Id Alteration test to Business Rules Engine
Server - Add BAV to Cross-Check – address from BaV module versus address from eKYB module
Server/Session details – fix for -> when total score is warn due to rule, feedback message in status message bar is not correct
Server/Antifraud – fix for -> Needs review and Failed session appears as Pass on Sessons page
Server/Flows - Rule engine – Manual Review Status" field is added to the rule engine

ML:

PoA service – fix for Telmex document – address field
Integrate face attributes model (Hats, medical masks, eyeglasses, closed eyes detection) into recognition service
Assisted onboarding 2.0 for face liveness, improvements added for black people

ID templates added support or got fixes for:

Angola / Drivers License / 2011 - new document supported
Gambia / Identification card / 2019 - new template supported
United States of America - Washington / Drivers license / Enhanced drivers license under 21 / 2017 - new template supported
US Virgin Islands / Drivers License / Drivers License under 21 / 2019 - new document supported
United States of America - Virginia / Identification card / 2023 - new template supported
United States of America - Virginia / Drivers license / Learners permit under 21 / 2023 - new template supported
United States of America - Virginia / IdentificationCard / IDENTIFICATION_CARD_UNDER21 / 2023 - New template supported.
United States of America_Vermont/ DriversLicense/ Enhanced_drivers_license/ 2019 - new template supported
United States of America - Idaho / DriversLicense / DRIVERS_LICENSE_UNDER21 / 2023 - New template supported.
United States of America - Virginia / DriversLicense / Drivers License Under 21 / 2023 - New document supported
Denmark / ResidenceDocument / ResidencePermit / 1998 - new template supported
United States of America - Idaho / Identification card 2023 - new template supported
United States of America - Maryland/ DriversLicense/ Provisional_drivers_license/ 2002 - new template supported
United States of America - New York / IdentificationCard / IDENTIFICATION_CARD / 2022 - New template supported
Brazil / FederalID / IdentificationCard / 2021 - new document supported
Brunei / Passport / National passport / 2019 - new document supported
India / Passport / NationalPassport / rev1 / 2019 - given name field improved
United States of America - Wisconsin / Identification card 2012 / {rev1} - OCR address field improved
United States of America - Pennsylvania / Drivers License / Junior Drivers License / 2022 / {rev1} - OCR address field improved
United States of America - Oregon / Drivers License / Learners Permit Under 21 / 2018 (rev1) - OCR address field improved
United States of America - MAINE / IdentificationCard / IDENTIFICATION_CARD / 2011 - OCR Address field improved
United States of America - Pennsylvania / Drivers License / Drivers License under 21 / 2022 / {rev1} - OCR address field improved
United States of America - North Dakota / Drivers License / Learners Permit / 2014 / {rev1} - OCR address field improved
United States of America - MAINE / Drivers License 2019 - OCR Address field improved
United States of America - Pennsylvania / Drivers License / Drivers License / 2017 / {rev1} - OCR address field improved
United States of America - Pennsylvania / Drivers License / Drivers License / 2022 / {rev1} - OCR address field improved
United States of America - MAINE / DriversLicense / DRIVERS_LICENSE_UNDER21 / 2011 - OCR Address field improved
United States of America - North Dakota / Identification Card / Identification Card / 2014 / {rev1} - OCR address field improved
United States of America - MAINE / IdentificationCard / IDENTIFICATION_CARD_UNDER21 / 2019 - OCR Address field improved
United States of America - MAINE / IdentificationCard / IDENTIFICATION_CARD / 2019 - OCR Address field improved
United States of America - North Dakota / Drivers License / Driver License Under 21 / 2017 / {rev1} - OCR address field improved
United States of America - MAINE / DriversLicense / DRIVERS_LICENSE_UNDER21 / 2019 - OCR Address field improved
United States of America Pennsylvania / Identification card / Identification card under 21 / 2018 / {rev1} - OCR address field improved
United States of America - Pennsylvania / Identification card / Identification card under 21 / 2022 / {rev2} - OCR address field improved
United States of America - OREGON / DriversLicense / 2018 - OCR Address field improved 36. United States of America - North Dakota / Drivers License / Learners Permit Under 21 / 2014 / {rev1} - OCR address field improved
United States of America - Pennsylvania / Drivers License / Drivers License under 21 / 2017 / {rev1} - OCR address field improved
United States of America - OREGON / DriversLicense / DRIVERS_LICENSE_UNDER21 / 2018 - OCR Address field improved
United States of America - Oregon / Identification card / Identification card under 21 / 2018 / {rev1} - OCR address field improved
United States of America - OREGON / DriversLicense / LEARNERS_PERMIT / 2018 - OCR Address field improved
United States of America - North Dakota / Identification Card / Identification Card Under 21 / 2014 / {rev1} - OCR address field improved
China / Passport / NATIONAL_PASSPORT / 2007 - Filter for Document Number added, filters for all other fields improved and anchors improved
United States of America - North Dakota / Drivers License 2014 / {rev1} - OCR address field improved
South Africa / Identification card / Identification card / 2015 / {rev3} - Document number and Personal number fields improved
United States of America - OHIO / IdentificationCard 2018 / Revision 2 - Template has been revised and improved. Unique Words improved, filters for Name, Address and Document number improved
United States of America - Pennsylvania / Drivers License / Junior Drivers License / 2017 / {rev1} - OCR address field improved
Finland / Identification card 2011 / new document supported
United States of America - MAINE / IdentificationCard / IDENTIFICATION_CARD_UNDER21 / 2011 - OCR Address field improved

Incode Id:

Incode ID - make FMF flow like other verifications
Incode ID - Added option to revoke verifications
Incode ID - Assisted Onboarding welcome screen was missing
Incode ID - UI issue/Welcome screen illustration, text font and button label weren’t by design
Incode ID - UI issue/No connectivity screen - Illustration, text font weren’t by design

2023 July 26 - planned production deployment

(release notes published on 21/07/23; deployment was on Demo environment 19/07/23; originally planned for 18/07/23)

Web app:

Onboarding/Geolocation – Handled case with fallback screen when location couldn’t be fetched
Onboarding_desktop/New Flow – Provided option to display specific onboarding result message
Onboarding/eKYC – Added missing translations in Portuguese
Onboarding/Videoconference - Executive was logged out after 10 min inactivity
Onboarding/Videoconference - fix for video conferencing on mobile web, connection with client
Onboarding/Email input - 'Enable OTP verification' checkbox has added
Onboarding/Face capture – fix to issue: selfie scan screen not loading properly when recordings are set to ON
Onboarding/OTP submodule – Added missing Spanish translation on OTP module, the text "# seconds left"
Onboarding/Instant BAV (bank account verification module) – Adding support for Brazil

Dashboard:

Dashboard - Button “Set New Password” is functional now
Dashboard/ID validation- Added new check “ID alteration check” previously named postit check
Dashboard/Filters - fix: "Updated at" filter was not functional for any date other than today
Dashboard/Custom fields – Alias will be shown once checkbox is selected
Dashboard/ID Verification – fix to issue where executive could not use pass or fail options whhen session was in pending status
Dashboard/ID Verification – fix to allow approve/reject Needs Review sessions when using Antifraud module
Dashboard/Antifraud – Adding default values for all fields within module
Dashboard/ML consent module - Remove configuration consent type from ML consent module
Dashboard/Curp - New check within CURP validation module for doing the crosscheck: interview versus curp validation data

Server:

Server - Backend Webhook fix- ID_VALIDATION_FINISHED notification was skipped, now is visible
Server/Antifraud – Adding default values for all fields within module
Server/ID validation- Added new check “ID alteration check” previously named postit check
Server/Email input – added 'Enable OTP verification' checkbox
Server/ID capture- "skipBackIdCapture" added for add/front api to return information in the response whether back capture is needed
Server/Proof of Address – fix in POA module settings 'disable Skip POA' and 'POA as bank statement' to properly save configuration
Server/Fiscal QR module – fix to allow Fiscal QR Scan to work properly for Physical Person
Server/Antifraud - Add antifraud status to resolve "eternal" failures (mark as fraud button added)
Server/Face capture – Add check to enable rejecting selfies with two faces on the image
Server/Curp - New check within CURP validation module for doing the crosscheck: interview versus curp validation data

ML:

Proof of address - Adding “REFERENCE NO” field to OCR extract from South Africa Asylum document

ID templates added support or got fixes for:

AUT_ALL_DriversLicense_DRIVER_LICENSE_2013
USA_ALL_Passport_NATIONAL_PASSPORT_2006
USA_WASHINGTON_IdentificationCard_ENHANCED_IDENTIFICATION_CARD_UNDER21_2017
USA_KANSAS_DriversLicense_DRIVERS_LICENSE_2004
RKS_ALL_DriversLicense_DRIVERS_LICENSE_2008
COL_ALL_DriversLicense_DRIVERS_LICENSE_2000
SYR_ALL_IdentificationCard_IDENTIFICATION_CARD_2000
USA_CONNECTICUT_DriversLicense_DRIVERS_LICENSE_2011
USA_CONNECTICUT_DriversLicense_LEARNERS_PERMIT_2011
USA_IOWA_DriversLicense_DRIVERS_LICENSE_2018
USA_IOWA_DriversLicense_LEARNERS_PERMIT_UNDER21_2018
USA_IOWA_IdentificationCard_IDENTIFICATION_CARD_UNDER21_2018
USA_KANSAS_DriversLicense_DRIVERS_LICENSE_2012
USA_KANSAS_DriversLicense_DRIVERS_LICENSE_2017
USA_KANSAS_DriversLicense_DRIVERS_LICENSE_UNDER21_2017
USA_KENTUCKY_DriversLicense_DRIVERS_LICENSE_UNDER21_2019
USA_KENTUCKY_IdentificationCard_IDENTIFICATION_CARD_2012
USA_KENTUCKY_IdentificationCard_IDENTIFICATION_CARD_2019
USA_TEXAS_DriversLicense_DRIVER_LICENSE_UNDER21_2009
USA_TEXAS_DriversLicense_DRIVERS_LICENSE_2009
USA_TEXAS_DriversLicense_DRIVERS_LICENSE_2020
USA_TEXAS_DriversLicense_PROVISIONAL_DRIVERS_LICENSE_UNDER21_2020
USA_TEXAS_IdentificationCard_IDENTIFICATION_CARD_2009
IND_WEST_BENGAL_DriversLicense_DRIVERS_LICENSE_2015
USA_CONNECTICUT_DriversLicense_DRIVERS_LICENSE_2017
USA_CONNECTICUT_IdentificationCard_IDENTIFICATION_CARD_2011
USA_OKLAHOMA_DriversLicense_DRIVERS_LICENSE_UNDER21_2020
USA_RHODE_ISLAND_DriversLicense_DRIVERS_LICENSE_2018
USA_RHODE_ISLAND_IdentificationCard_IDENTIFICATION_CARD_2016
USA_ILLINOIS_IdentificationCard_IDENTIFICATION_CARD_2007
USA_SOUTH_CAROLINA_DriversLicense_DRIVERS_LICENSE_2018
USA_MINNESOTA_DriversLicense_PROVISIONAL_DRIVERS_LICENSE_UNDER21_2018
USA_CONNECTICUT_DriversLicense_DRIVERS_LICENSE_UNDER21_2011
USA_HAWAII_DriversLicense_DRIVERS_LICENSE_2015
USA_CONNECTICUT_DriversLicense_LEARNERS_PERMIT_2017
USA_CONNECTICUT_IdentificationCard_IDENTIFICATION_CARD_UNDER21_2017
USA_TEXAS_DriversLicense_DRIVER_LICENSE_UNDER21_2020
USA_DELAWARE_IdentificationCard_IDENTIFICATION_CARD_2010
USA_DELAWARE_DriversLicense_DRIVERS_LICENSE_UNDER21_2018
USA_DELAWARE_IdentificationCard_IDENTIFICATION_CARD_UNDER21_2018
USA_MINNESOTA_IdentificationCard_IDENTIFICATION_CARD_UNDER21_2018
USA_MINNESOTA_DriversLicense_DRIVERS_LICENSE_2018
USA_ARKANSAS_IdentificationCard_IDENTIFICATION_CARD_2018
USA_ARKANSAS_DriversLicense_DRIVERS_LICENSE_2018
USA_MICHIGAN_IdentificationCard_ENHANCED_IDENTIFICATION_CARD_2011
USA_MISSISSIPPI_IdentificationCard_IDENTIFICATION_CARD_2016
USA_SOUTH_CAROLINA_IdentificationCard_IDENTIFICATION_CARD_2018
USA_OKLAHOMA_IdentificationCard_IDENTIFICATION_CARD_UNDER21_2020
USA_DELAWARE_IdentificationCard_IDENTIFICATION_CARD_2018
USA_RHODE_ISLAND_DriversLicense_DRIVERS_LICENSE_UNDER21_2016
USA_WISCONSIN_IdentificationCard_IDENTIFICATION_CARD_UNDER21_2015
USA_HAWAII_DriversLicense_DRIVERS_LICENSE_UNDER21_2009
USA_WISCONSIN_IdentificationCard_IDENTIFICATION_CARD_2015
USA_SOUTH_CAROLINA_IdentificationCard_IDENTIFICATION_CARD_UNDER21_2018 -
USA_MINNESOTA_DriversLicense_LEARNERS_PERMIT_UNDER21_2018
USA_HAWAII_DriversLicense_PROVISIONAL_DRIVERS_LICENSE_UNDER21_2009
USA_HAWAII_IdentificationCard_IDENTIFICATION_CARD_2015
USA_HAWAII_IdentificationCard_IDENTIFICATION_CARD_UNDER21_2014
USA_IOWA_DriversLicense_DRIVER_LICENSE_UNDER21_2018
USA_KENTUCKY_DriversLicense_DRIVERS_LICENSE_2019
USA_RHODE_ISLAND_IdentificationCard_IDENTIFICATION_CARD_UNDER21_2016
USA_MINNESOTA_DriversLicense_DRIVERS_LICENSE_UNDER21_2018
USA_KENTUCKY_DriversLicense_DRIVERS_LICENSE_UNDER21_2012
USA_DELAWARE_DriversLicense_DRIVERS_LICENSE_UNDER21_2010
USA_KENTUCKY_DriversLicense_LEARNERS_PERMIT_2011
USA_DELAWARE_DriversLicense_DRIVERS_LICENSE_2010
USA_KENTUCKY_DriversLicense_LEARNERS_PERMIT_2019
USA_IOWA_DriversLicense_LEARNERS_PERMIT_2018
USA_COLORADO_DriversLicense_DRIVERS_LICENSE_2014
USA_KENTUCKY_IdentificationCard_IDENTIFICATION_CARD_UNDER21_2019
USA_MASSACHUSETTS_DriversLicense_DRIVERS_LICENSE_2010
USA_MISSISSIPPI_DriversLicense_DRIVER_LICENSE_UNDER21_2016
USA_MISSISSIPPI_DriversLicense_DRIVERS_LICENSE_2016
USA_MISSISSIPPI_DriversLicense_LEARNERS_PERMIT_2016
USA_MISSISSIPPI_DriversLicense_LEARNERS_PERMIT_UNDER21_2016
USA_TEXAS_DriversLicense_LEARNERS_PERMIT_2020
USA_TEXAS_DriversLicense_LEARNERS_PERMIT_UNDER21_2020
USA_CONNECTICUT_DriversLicense_DRIVERS_LICENSE_UNDER21_2017
RKS_ALL_DriversLicense_DRIVERS_LICENSE_2021
USA_TEXAS_IdentificationCard_IDENTIFICATION_CARD_2020
USA_TEXAS_IdentificationCard_IDENTIFICATION_CARD_UNDER21_2020
USA_WISCONSIN_DriversLicense_DRIVERS_LICENSE_2012
USA_WISCONSIN_DriversLicense_DRIVERS_LICENSE_2015
USA_WISCONSIN_DriversLicense_DRIVERS_LICENSE_UNDER21_2015
USA_WISCONSIN_DriversLicense_LEARNERS_PERMIT_2015
USA_ILLINOIS_DriversLicense_DRIVERS_LICENSE_2007
USA_CONNECTICUT_IdentificationCard_IDENTIFICATION_CARD_2017
USA_MINNESOTA_DriversLicense_ENHANCED_DRIVERS_LICENSE_UNDER21_2018
USA_ALL_IdentificationCard_CHEROKEE_IDENTIFICATION_CARD_2005
MEX_ALL_TravelDocument_MATRICULA_CONSULAR_2019
USA_CONNECTICUT_IdentificationCard_IDENTIFICATION_CARD_UNDER21_2011
USA_ARKANSAS_IdentificationCard_IDENTIFICATION_CARD_UNDER21_2018
USA_KANSAS_IdentificationCard_IDENTIFICATION_CARD_UNDER21_2017
USA_KANSAS_IdentificationCard_IDENTIFICATION_CARD_2018
USA_DELAWARE_DriversLicense_DRIVERS_LICENSE_2018
USA_WISCONSIN_IdentificationCard_IDENTIFICATION_CARD_UNDER21_2012
USA_CONNECTICUT_DriversLicense_LEARNERS_PERMIT_UNDER21_2017
USA_SOUTH_CAROLINA_DriversLicense_LEARNERS_PERMIT_2017
USA_KENTUCKY_DriversLicense_LEARNERS_PERMIT_UNDER21_2019
USA_SOUTH_CAROLINA_DriversLicense_DRIVERS_LICENSE_UNDER21_2018
USA_OKLAHOMA_IdentificationCard_IDENTIFICATION_CARD_2020
USA_OKLAHOMA_DriversLicense_LEARNERS_PERMIT_UNDER21_2020
USA_OKLAHOMA_DriversLicense_LEARNERS_PERMIT_2020
USA_HAWAII_DriversLicense_LEARNERS_PERMIT_UNDER21_2009
USA_HAWAII_DriversLicense_LEARNERS_PERMIT_2009
USA_MONTANA_IdentificationCard_IDENTIFICATION_CARD_2016
USA_OKLAHOMA_DriversLicense_DRIVERS_LICENSE_2020
USA_MONTANA_DriversLicense_DRIVERS_LICENSE_2008
USA_MONTANA_DriversLicense_DRIVERS_LICENSE_2016
USA_MONTANA_IdentificationCard_IDENTIFICATION_CARD_2008
USA_MONTANA_DriversLicense_DRIVERS_LICENSE_UNDER21_2016

Incode Id:

Incode ID - fix done for problem: unable to delete wallet account

2023 July 12 - planned production deployment

(deployment was on Demo environment 5/07/23, originally planned for 4/07/23)

Onboarding/eKYC – new field “nationality” added – improvement is done
Onboarding/eKYC – “no match” and “high risk” fields are highlighted with red – correction is done
Onboarding/eKYB – Business address is not consisting of houseNo + street name – improvement is done
Onboarding/eKYB – Red color instead of green for “Verified” registration number check – correction is done
Onboarding/eKYB – Order of fields for company details is changed so that “Business name” would appear in a top text box – correction is done
Onboarding/eKYB – Missing checks when invalid CNPJ data was submitted – correction is done
Onboarding/eKYB – Fields not allowing blank spaces – correction is done
Onboarding – Onboarding app WEB styling issues – correction is done
Onboarding – Video selfie with 0 questions configured has no redundant screens – correction is done
Onboarding – wrong identity information appearing in Watchlist is removed – correction is done
Onboarding – Native capture from the ID module is removed – correction is done
Onboarding – transparent background in Onboarding app – correction is done
Onboarding – Mirrored back camera in ID capture for Video Selfie – correction is done
Dashboard – ID Alteration check Front and Back are now properly displayed – correction is done
Dashboard – “Potential fraud” filter option – improvement is done
Dashboard – Number of attempts field is added to Antifraud configuration module – improvement is done
Dashboard – Score and fraud info data are now consolidated – improvement is done
Dashboard – Detailed descriptions for related sessions – improvement is done
Dashboard – Changes in flow configuration are now not resetting after switching to a different tab – correction is done
Dashboard – typo in INE scraping module, displaying “ANIO” instead of “AÑO” – correction is done
Dashboard – AUTH REDIRECT URL is removed from Webhooks tab – correction is done
Dashboard – “Authorization screen” and “Voice consent” are disabled after removing and adding VS module back – correction is done
Dashboard – Issue with “Face Matching type” when NFC is removed – correction is done
Dashboard – Configuration with NFC cannot be saved – correction is done
Dashboard – Face recognition tab displays EXIF timestamp and software checks – improvement is done
Dashboard – Postit Check is renamed to ID Alteration check – improvement is done
Dashboard – RFC and RFC verification result is not saved in database – improvement is done
Dashboard – [object Object] appears in a region dropdown for flow configuration – correction is done
Dashboard – Deleted name search leads to an app crush – correction is done
Dashboard - OIDC Auth Server – added new parameters token-endpoint-authentication-signing-algorithm and jwk-set-url and – improvement is done
Server - Allow admin to view all sessions marked as fraud – improvement is done
Server – Punched holes test result included into scoring response – improvement is done
Server – 1:1 and 1:N API responses now include “transactionId” in case if an error occurs – improvement is done
Server – Mark session completed when eKYC is finished – improvement is done
Server – Added new optional omni/start parameter “externalCustomerId” – improvement is done
Server – Enable filtering by “externalCustomerId” – improvement is done
Server – CURP module incorrectly “approving” CURP from deceased people – correction is done
Server – Photoshop in EXIF data detection – improvement is done
Server – Organization webhooks are now consolidated and configurable – improvement is done
Server – OCR is not extracting data from INE Type C (Mexican voting ID) – correction is done
Server – OCR is not extracting data from old INE (Mexican voting ID) - correction is done
Server – Geolocation from device information and IP address crosscheck – improvement is done
Server – New field added to BAV module: “numberOfRetries” – improvement is done
Server – MEDICAL_SIGNATURE tag is included to annotation – improvement is done
Server - Antifraud: Increased levenshtein distance threshold to 2 to reduce FNs - – improvement is done

ML/Server:

Face liveness model – improvements for distance to face, portrait vs landscape, spoof types (different type of masks) - improvement is done

ID templates added support or got fixes for:

DEU_ALL_IdentificationCard_IDENTIFICATION_CARD_2021
AGO_ALL_Passport_NATIONAL_PASSPORT_2000
USA_GEORGIA_DriversLicense_LEARNERS_PERMIT_2019
LTU_ALL_DriversLicense_DRIVERS_LICENSE_2011
USA_MISSOURI_IdentificationCard_IDENTIFICATION_CARD_UNDER21_2020
USA_IDAHO_IdentificationCard_IDENTIFICATION_CARD_2011
LTU_ALL_IdentificationCard_IDENTIFICATION_CARD_2010
UKR_ALL_Passport_NATIONAL_PASSPORT_2007
USA_MINNESOTA_DriversLicense_LEARNERS_PERMIT_UNDER21_2004
DNK_ALL_ResidenceDocument_RESIDENCE_PERMIT_2018
LTU_ALL_DriversLicense_DRIVERS_LICENSE_2010
BRA_ALL_FederalID_TAX_IDENTIFICATION_2000

Incode Id:

No update

2023 June 28

Onboarding/ID Capture - Wrong wording for Native Passport tutorial - correction is done
Onboarding - Provide tutorial videos with transparent background – improvement is done
Onboarding - BAV Linking Success Screen – improvement is done
Onboarding - Add eKYB/eKYC Screen Opened/Closed Events - improvement is done
Onboarding/Videoselfie - Implement back camera usage for ID capture on video selfie module to compare OCR – improvement is done
Onboarding - Remove bank account number and add tax id and add country fields for eKYB – correction is done
Onboarding/ID Capture - Blank screen for Native Back capture – correction is done
Onboarding - OIDC Auth Server - use flowId and client_id from query params – improvement is done
Onboarding - OIDC Auth Server - Change success section – improvement is done
Dashboard - OIDC Auth Server - validate client authentication method – improvement is done
Dashboard/BAV - Configuration for Instant BAV module is not saved – correction is done
Dashboard - change all Address field to single address field – improvement is done
Dashboard - Reliable age estimation from selfie – improvement is done
Dashboard - Govt Data Verification configuration discrepancies – correction is done
Dashboard - Message when IdalreadyUsed fails does not go away when re-attempt passes check – correction is done
Dashboard/Antifraud - Configuration is in Spanish – correction is done
Dashboard/Custom watchlist - Use new '/omni/add/watchlist/identity' endpoint – improvement is done
Dashboard/Configuration - Organize and improve the configuration page – improvement is done
Dashboard - Missing explanation of the new tests - Age Crosscheck/Postit Check Front/back – correction is done
Dashboard/BAV - Connect country created in bav module for Mexico, Brazil, Colombia – improvement is done
Dashboard/OIDC - add postLogoutRedirectUris configuration – improvement is done
Dashboard - BAV Event Tracking – improvement is done
Dashboard - "Export PDF links in CSV" should be disabled until the previous request is completed – correction is done
Server - OIDC Auth Server - scopes and consents – improvement is done
Server - OIDC Auth Server – user info fetch – improvement is done
Server - OIDC Auth Server - partial consents - show already approved scopes on UI - improvement is done
Server - OIDC Auth Server - fetch configured flowId for clientId – improvement is done
Server - Include CURP in identities export – improvement is done
Server - OIDC Auth Server - handle client configuration errors properly – improvement is done
Server - OIDC Auth Server - PKCE flow configuration support – improvement is done
Server - Request additional custom Key-value Headers to AUTH & webhook – improvement is done
Server/Dashboard - Sessions - 'Export PDF links in CSV' is not working – correction is done
Server - OIDC Auth Server - Claims in ID token/user info – improvement is done
Server/Dashboard - Add issue country in rules engines parameters – improvement is done
Server - OCR Document number issue (Mexican INE) – correction is done
Server/Dashboard - Flows - Add Form Module Backend – improvement is done
Server/Antifraud - Exclude from similar sessions count those that are confirmed to be different – improvement is done
Server - OnboardingStatus webhook contains 'Authorization: Bearer null' header – correction is done

ML/Server:

Punched holes detection model release – improvement is done
ID liveness model – api version has been changed to v2
ID Alteration Model/Server (instead of post it - new model) – improvement is done

ID templates added support or got fixes for:

SAU_ALL_Passport_DIPLOMATIC_PASSPORT_2003
ARG_ALL_Passport_NATIONAL_PASSPORT_2010
GTM_ALL_TravelDocument_CONSULAR_CARD_2017
JOR_ALL_Passport_NATIONAL_PASSPORT_2016
TLS_ALL_Passport_NATIONAL_PASSPORT_2017
MEX_GUERRERO_DriversLicense_DRIVERS_LICENSE_1971
BTN_ALL_Passport_NATIONAL_PASSPORT_2006
USA_ARIZONA_DriversLicense_DRIVER_LICENSE_UNDER21_2001
IND_ALL_VoterIdentification_VOTER_IDENTIFICATION_CARD_2000
USA_ARIZONA_IdentificationCard_IDENTIFICATION_CARD_2023
USA_ARIZONA_IdentificationCard_IDENTIFICATION_CARD_UNDER21_2023
ROU_ALL_DriversLicense_DRIVERS_LICENSE_2013
RUS_ALL_IdentificationCard_IDENTIFICATION_CARD_2008
NGA_ALL_IdentificationCard_IDENTIFICATION_CARD_2016
USA_INDIANA_DriversLicense_DRIVERS_LICENSE_2010
USA_COLORADO_DriversLicense_DRIVERS_LICENSE_2022
USA_ILLINOIS_DriversLicense_DRIVERS_LICENSE_2016
USA_MISSOURI_DriversLicense_INTERMEDIATE_DRIVERS_LICENSE_UNDER21_2020
USA_MISSOURI_DriversLicense_DRIVER_LICENSE_UNDER21_2012
USA_COLORADO_DriversLicense_DRIVERS_LICENSE_2020
USA_COLORADO_DriversLicense_DRIVERS_LICENSE_UNDER21_2016
USA_COLORADO_DriversLicense_DRIVERS_LICENSE_2016
USA_COLORADO_IdentificationCard_IDENTIFICATION_CARD_2016
USA_INDIANA_IdentificationCard_IDENTIFICATION_CARD_2010
USA_INDIANA_DriversLicense_DRIVER_LICENSE_UNDER21_2019
USA_INDIANA_DriversLicense_DRIVERS_LICENSE_2019
USA_COLORADO_IdentificationCard_IDENTIFICATION_CARD_UNDER21_2016
USA_MISSOURI_DriversLicense_DRIVER_LICENSE_UNDER21_2020
USA_COLORADO_IdentificationCard_IDENTIFICATION_CARD_UNDER21_2022
USA_COLORADO_DriversLicense_LEARNERS_PERMIT_UNDER21_2016
USA_INDIANA_IdentificationCard_IDENTIFICATION_CARD_2019
USA_INDIANA_IdentificationCard_IDENTIFICATION_CARD_UNDER21_2019
USA_UTAH_DriversLicense_DRIVERS_LICENSE_2016
USA_INDIANA_DriversLicense_LEARNERS_PERMIT_2019
USA_UTAH_DriversLicense_DRIVER_LICENSE_UNDER21_2016
USA_UTAH_DriversLicense_DRIVERS_LICENSE_2021
USA_UTAH_IdentificationCard_IDENTIFICATION_CARD_2021
USA_MISSOURI_IdentificationCard_IDENTIFICATION_CARD_UNDER21_2012
USA_MISSOURI_IdentificationCard_IDENTIFICATION_CARD_2012
USA_COLORADO_DriversLicense_LEARNERS_PERMIT_UNDER21_2022
USA_MISSOURI_DriversLicense_LEARNERS_PERMIT_UNDER21_2020
USA_UTAH_IdentificationCard_IDENTIFICATION_CARD_2016
USA_MISSOURI_DriversLicense_DRIVERS_LICENSE_2012
USA_ILLINOIS_IdentificationCard_IDENTIFICATION_CARD_2016
USA_MISSOURI_DriversLicense_DRIVERS_LICENSE_2020
USA_UTAH_DriversLicense_DRIVER_LICENSE_UNDER21_2021
USA_COLORADO_DriversLicense_LEARNERS_PERMIT_2022
USA_COLORADO_DriversLicense_LEARNERS_PERMIT_UNDER21_2020
USA_COLORADO_IdentificationCard_IDENTIFICATION_CARD_2020
USA_COLORADO_IdentificationCard_IDENTIFICATION_CARD_UNDER21_2019
USA_MISSOURI_DriversLicense_LEARNERS_PERMIT_UNDER21_2012
USA_COLORADO_DriversLicense_LEARNERS_PERMIT_2016
USA_COLORADO_DriversLicense_LEARNERS_PERMIT_2020
USA_COLORADO_DriversLicense_DRIVERS_LICENSE_UNDER21_2020
USA_COLORADO_DriversLicense_DRIVERS_LICENSE_UNDER21_2022
USA_ILLINOIS_DriversLicense_DRIVERS_LICENSE_UNDER21_2016
USA_MISSOURI_DriversLicense_LEARNERS_PERMIT_2020
USA_MISSOURI_IdentificationCard_IDENTIFICATION_CARD_2020

Incode Id:

Incode ID/Server - NR sessions in session list, even they passed

2023 June 14

Onboarding - Configured fields are not displayed on eKYB screen – correction is done
Onboarding - Implement back camera usage for ID capture on video selfie module to compare OCR – improvement is done
Onboarding - Missing Face Match screen for Second ID – improvement is done
Onboarding - We should add events for ID and Selfie ScreenRecordVideoUploaded - improvement is done
Onboarding/ID Capture - Wrong tutorial for Native Passport capture - correction is done
Onboarding - Fiscal QR OCR module not functional - correction is done
Dashboard - Add Photoshop detection settings to Dashboard – improvement is done
Dashboard - Wrong tooltip name in OIDC section – correction is done
Dashboard - Incorrect eKYC result shown for a non-activated eKYC customer – correction is done
Dashboard - Adding new parameter in dashboard session filters - improvement is done
Dashboard - Multiple Selfie attempt images within 1 session do not fit within session view – correction is done
Dashboard - It shouldn't be allowed to create/edit executive with custom permissions so he has no permissions – correction is done
Dashboard - Flows - Remove Bank acc number, add tax id and country from/to eKYB module config – improvement is done
Dashboard Business name & Bank Acc. Number checks can't be saved in eKYB configuration – correction is done
Dashboard - Add Tax ID to request and display on Single Session – improvement is done
Dashboard - Score of incomplete sessions not same on session details page and the specific session page – correction is done
Dashboard - Add new parameters ( IP, Latitude, Longitude) from device fingerprint data and device location into Business Rule Engine – improvement is done
Dashboard - PDFs from the exported CSV file shouldn't contain "null" in the name of the file – correction is done
Dashboard/Antifraud - Risk Tab - Fraud card should read status from score – correction is done
Dashboard/Server - Flows are duplicated – correction is done
Dashboard - "s" missing in Fraud detected text – correction is done
Dashboard - Add new BAV tab with BAV module – improvement is done
Dashboard - update cross-check for flows to include BAV - improvement is done
Dashboard - Risk and Fraud label are not localized in Spanish - correction is done
Dashboard - Instant BAV module is in "Capture" category instead of "Identity Verification" - correction is done
Dashboard - Add geolocation data and digital signature image in PDF generated during massive download - - improvement is done
Dashboard - Manual review not triggered in some cases - correction is done
Server/ID capture attempts - It seems we're not cleaning ID face template when user retried ID capture multiple times – correction is done
Server - Store face comparing confidence for Antifraud module – improvement is done
Server - Antifraud: Store order of steps execution - improvement is done
Server - Antifraud: Add configuration property for automatic execution - improvement is done
Server - add taxId to ekyb section in crosschecks - improvement is done
Server - Create detailed response for add/curp when CURP is not a match with user data - improvement is done
Server - Identities CSV export delimiter is not standardized with other csv exports – correction is done
Server - Emit interview events for recording endpoints - improvement is done
Server/Dashboard - Add ip and deviceFingerprint to the rules - improvement is done
Server - Implement Industry Best practices for webhook retry - improvement is done
Server - IFE type C for Mexican Identity - Embeded fix rule - correction is done
Server – Antifraud - Detect similar onboarding attempts in session history - improvement is done
Server - Add support to the new Liveness endpoint for assisted onboard - improvement is done
Server – Antifraud - Platform Count only failed interviews when checking similar onboardings – correction is done

ID templates added support or got fixes for:

SVK_ALL_DriversLicense_DRIVERS_LICENSE_2008
KEN_ALL_Passport_NATIONAL_PASSPORT_2015
USA_PENNSYLVANIA_IdentificationCard_IDENTIFICATION_CARD_2022
TUR_ALL_ResidenceDocument_RESIDENCE_PERMIT_2010
ARG_ALL_IdentificationCard_IDENTIFICATION_CARD_2000
NPL_ALL_IdentificationCard_IDENTIFICATION_CARD_2018
RUS_ALL_Passport_NATIONAL_PASSPORT_2000
ECU_ALL_DriversLicense_DRIVERS_LICENSE_2018
IND_UTTAR_PRADESH_DriversLicense_DRIVERS_LICENSE_2019
USA_GUAM_IdentificationCard_IDENTIFICATION_CARD_2020
USA_ARIZONA_DriversLicense_DRIVER_LICENSE_UNDER21_2023
USA_ARIZONA_DriversLicense_LEARNERS_PERMIT_UNDER21_2023
Parsing data from barcode - ARG IDs – improvent is done
HUN_ALL_IdentificationCard_IDENTIFICATION_CARD_2016
GBR_ALL_DriversLicense_PROVISIONAL_DRIVER_LICENSE_2007
IND_ALL_Passport_NATIONAL_PASSPORT_2005
VEN_ALL_Passport_NATIONAL_PASSPORT_2017
USA_NEW_HAMPSHIRE_DriversLicense_DRIVERS_LICENSE_2017
ITA_ALL_Other_DOMESTIC_DOCUMENT_OF_IDENTITY_2000
DOM_ALL_IdentificationCard_IDENTIFICATION_CARD_2001
USA_VIRGINIA_DriversLicense_DRIVERS_LICENSE_2023
ZAF_ALL_Visa_WORK_VISA_2010
MEX_ALL_Visa_VISA_2021
MEX_ALL_DriversLicense_FEDERAL_DRIVERS_LICENSE_2018
FRA_ALL_DriversLicense_DRIVER_LICENSE_2013
DEU_ALL_IdentificationCard_IDENTIFICATION_CARD_2010
IND_DELHI_DriversLicense_DRIVERS_LICENSE_2019
GBR_ALL_Passport_NATIONAL_PASSPORT_2020

Incode Id:

Incode ID - Chilean FanID – created new onboarding app for Chile market

2023 May 31

Dashboard - Custom fields are missing in module configuration– correction is done
Onboarding - Onboarding Link Missing For Manual Session - correction is done
Dashboard - Accepted document configuration-When all exceptions are unselected, all document types of that country are accepted – correction is done
Onboarding/ID Capture - Retake is not functional for 'Enable Passport' – correction is done
Dashboard/Session Info - Add Session Info common component – refactor to get efficient and scalable component – improvement is done
Dashboard/Configuration - Disable "Integration" sub-section for the client – correction is done
Dashboard/Custom Watchlist - From Risk tab, user can be added to Blocklist as many times as he clicked the button – correction is done
Dashboard - Update UBO section in eKYB module – improvement is done
Dashboard/Custom Watchlist - Error occurs when clicking several times delete on the same record – correction is done
Dashboard - Add antifraud module and Risk tab instead Watchlist label – improvement is done
Dashboard - KYB session view updates – improvement is done
Onboarding - Redirect to mobile page throws localstorage exception when in iframe – improvement is done
Onboarding - Add idOrientationChanged event on Web – improvement is done
Dashboard/Configuration - Executive with view limit (timeframe) – improvement is done
Onboarding/ID Capture - Back tutorial is wrong – correction is done
Dashboard - Update Cross-Check to support eKYB/eKYC check – improvement is done
Dashboard/Instant Bav - Add new module to the Flows – improvement is done
Dashboard - Export to CSV should be disabled if User has Session visibility limit on – improvement is done
Dashboard - Add deviceFingerprint field to edit custom watchlist record form – improvement is done
Onboarding/ID Capture - When Retake is enabled, Tutorials are shown, even though are not enabled – correction is done
Dashboard - Device data appears twice in Filters list – correction is done
Dashboard - ID images are of different colour than displayed in capture attempts images – improvement is done
Dashboard/Antifraud - Show antifraud info in status message bar – improvement is done
Server - Add new interview events for NFC
Server/onboarding - Antifraud check - API is not being called – correction is done
Server - Add support to the new Liveness endpoint for assisted onboard – improvement is done
Server - OIDC Auth Server - support flow configuration on registered client – improvement is done
Server - Cannot send eKYB/eKYC via Manual SMS on Dashboard – improvement is done
Server/Dashboard - Add ExternalAnalyticsEnabled & ExternalScreenshotsEnabled on Dashboard – improvement is done
Server/Antifraud - Document type and doc number are not compared when performing antifraud check – correction is done
Server/Antifraud - Platform Extract antifraud result into separate scoring section – improvement is done
Server/Dashboard - OIDC Auth Server - Registered Client configuration backend – improvement is done
Server - OIDC Auth Server - Endpoints for generation of clientId and client secret – improvement is done
Server - Front UK DL + Back Portuguese DL being accepted – correction is done
Server - OCR Issue Date format fails vs Gov Data Issue Date format – correction is done

ID templates added support or got fixes for:

MEX_CDMX_DriversLicense_DRIVER_LICENSE_2021
USA_PENNSYLVANIA_DriversLicense_JUNIOR_DRIVERS_LICENSE_2022
USA_GUAM_IdentificationCard_IDENTIFICATION_CARD_UNDER21_2021
IDN_ALL_Passport_NATIONAL_PASSPORT_2022
MNE_ALL_Passport_NATIONAL_PASSPORT_2020
HND_ALL_Passport_NATIONAL_PASSPORT_2022
USA_ARIZONA_DriversLicense_DRIVERS_LICENSE_2023
MEX_NAYARIT_DriversLicense_DRIVERS_LICENSE_2019
ECU_ALL_IdentificationCard_IDENTIFICATION_CARD_2000
USA_NEW_YORK_DriversLicense_DRIVER_LICENSE_2010
ECU_ALL_IdentificationCard_IDENTIFICATION_CARD_2020
GBR_ALL_Passport_NATIONAL_PASSPORT_2015
SWE_ALL_DriversLicense_DRIVERS_LICENSE_2007
NLD_ALL_DriversLicense_DRIVER_LICENSE_2006
ITA_ALL_DriversLicense_DRIVER_LICENSE_2000
USA_NEW_YORK_DriversLicense_ENHANCED_DRIVER_LICENSE_2017
PRY_ALL_Passport_NATIONAL_PASSPORT_2012
DEU_ALL_DriversLicense_DRIVER_LICENSE_2011
BRA_ALL_FederalID_IDENTIFICATION_CARD_2020
ESP_ALL_IdentificationCard_IDENTIFICATION_CARD_2006
MEX_ALL_ResidenceDocument_PERMANENT_RESIDENCE_CARD_2001
KAZ_ALL_IdentificationCard_IDENTIFICATION_CARD_2015
KEN_ALL_DriversLicense_DRIVERS_LICENSE_2020
GBR_ALL_IdentificationCard_CITIZENCARD_2021
USA_NEW_YORK_IdentificationCard_ENHANCED_IDENTIFICATION_CARD_2017
AUS_WESTERN_AUSTRALIA_DriversLicense_PROVISIONAL_DRIVERS_LICENSE_2016
ARG_ALL_DriversLicense_DRIVERS_LICENSE_2001
COL_ALL_DriversLicense_DRIVER_LICENSE_2013
USA_GEORGIA_DriversLicense_LEARNERS_PERMIT_UNDER21_2019
USA_NEVADA_DriversLicense_LEARNERS_PERMIT_2021
USA_NEVADA_IdentificationCard_IDENTIFICATION_CARD_2021
USA_NEVADA_IdentificationCard_IDENTIFICATION_CARD_UNDER21_2010
USA_GEORGIA_DriversLicense_DRIVER_LICENSE_UNDER21_2019
USA_GEORGIA_IdentificationCard_IDENTIFICATION_CARD_UNDER21_2019
USA_GEORGIA_DriversLicense_DRIVERS_LICENSE_2019
USA_GEORGIA_IdentificationCard_IDENTIFICATION_CARD_2019
USA_NEW_YORK_DriversLicense_LEARNERS_PERMIT_UNDER21_2022
USA_NEVADA_DriversLicense_DRIVERS_LICENSE_UNDER21_2010
USA_NEVADA_DriversLicense_DRIVERS_LICENSE_2021
USA_NEVADA_IdentificationCard_IDENTIFICATION_CARD_2010
USA_NEVADA_DriversLicense_LEARNERS_PERMIT_2010
USA_NEVADA_DriversLicense_DRIVERS_LICENSE_2010
USA_MASSACHUSETTS_DriversLicense_JUNIOR_OPERATORS_LICENSE_UNDER21_2016
USA_MASSACHUSETTS_IdentificationCard_IDENTIFICATION_CARD_2016
USA_NEW_YORK_IdentificationCard_IDENTIFICATION_CARD_UNDER21_2022
USA_MASSACHUSETTS_DriversLicense_DRIVER_LICENSE_UNDER21_2016
USA_NEVADA_IdentificationCard_IDENTIFICATION_CARD_UNDER21_2021
USA_GEORGIA_DriversLicense_PROVISIONAL_DRIVERS_LICENSE_UNDER21_2019
USA_MASSACHUSETTS_IdentificationCard_IDENTIFICATION_CARD_UNDER21_2016
USA_NEW_YORK_DriversLicense_DRIVER_LICENSE_UNDER21_2022
USA_GEORGIA_DriversLicense_LEARNERS_PERMIT_2019
USA_MASSACHUSETTS_DriversLicense_DRIVERS_LICENSE_2010
USA_MASSACHUSETTS_IdentificationCard_IDENTIFICATION_CARD_2010
USA_MASSACHUSETTS_DriversLicense_DRIVERS_LICENSE_2016
USA_NEVADA_DriversLicense_DRIVERS_LICENSE_UNDER21_2021

Incode Id:

Incode ID - Fan ID useless dots – correction is done
Incode ID - Emphasize download QR feature – improvement is done
Incode ID - Wallet/Endless page appears while scrolling page with "Download QR" tooltip - correction is done
Incode ID - Back ID picture is shown twice and events are doubled – correction is done
Incode ID - OTP Timer text is on english only – correction is done

2023 May 17

Onboarding/Flow_web - Unexpected error after selfie screen if custom
field module doesn’t have input fields selected – correction is done
Dashboard_web - use sender field to show icons in dashboard event log –
improvement is done
Dashboard/Authentications - Possibility to see Authentication method –
improvement is done
Dashboard/Sessions - Interview event is not showing interview IDs
(customer candidate search event) – improvement is done
Dashboard/Event log - Visualize capture videos in the dashboard
timeline – improvement is done
Dashboard/Module - Add BankStatement OCR to Document Capture –
improvement is done
Dashboard - Initial page is set to landing one and not /users –
improvement is done
Dashboard - Add additional Incode logo to the login screen –
improvement is done
Dashboard - Can't duplicate the flow with crosscheck – correction is done
Dashboard - Refactor - Single identity to common components
(authentications/identities/watchlist to improve speed) – improvement is
done
Dashboard - Refactor - Score Badge on open (improve of
speed/scalability) – improvement is done
Dashboard/Flows - Checkboxes can be checked/unchecked by clicking
on the row – correction is done
Dashboard/User consent - Whitespaces Not Detected For Custom
Consent – correction is done
Dashboard/South Africa gov validation - OCR Issue Date format fails
vs Gov Data Issue Date format – correction is done
Dashboard/Govt validation module - Captcha recognition - Incode
scraping v3 added – improvement is done
Server/Dashboard - User is logged out at the moment new API key is
generated – correction is done
Server/Dashboard - Flow with the same name can be created –
correction is done
Server/Dashboard/Users - "Session visibility limit in hours" doesn't
work for Integrator user – correction is done
Server - Return more specific domain for videoselfie S3 URLs –
improvement is done
Server/Event log - Visualize capture videos in the dashboard timeline –
improvement is done
Server – Added new PoA service to improve scalability and the
efficiency of adding new bills – improvement is done
Server - Avoid performing CURP check with CURP that does not
matches data in OCR (Mexican INE IDs) – improvement is done
Server - OCR putting "," in DocumentNumber (Colombian IDs) –
correction is done
Server - eKYB not available in rules engine – improvement is done
Server/Antifraud module - Store full trace of antifraud steps and
executed checks – improvement is done
Server – A bit slower speed for 1 to 1 and 1 to N login – correction is
done
Server/Antifraud module - Switch fuzzy match scope to
ORGANIZATION – improvement is done
Server/Watchlist - Return custom watchlist ID in
/omni/add/watchlist/single-record – improvement is done
Server/Gov validation - Handling the case once gov validation is
triggered but there's no connection with any provider – improvement is
done

ML/Server

ID liveness – New Paper ID liveness model v.2.2 – improvement is done
ID capture - New barcode reading model (Florida state barcode target) –
improvement is done

ID templates - added support or got fixes for::

PER_ALL_IdentificationCard_IDENTIFICATION_CARD_2000
KGZ_ALL_Passport_NATIONAL_PASSPORT_2021
CUB_ALL_Passport_NATIONAL_PASSPORT_2016
IND_KERALA_DriversLicense_DRIVERS_LICENSE_2016
MEX_ALL_DriversLicense_FEDERAL_DRIVERS_LICENSE_2015
GTM_ALL_DriversLicense_DRIVERS_LICENSE_2017
USA_PENNSYLVANIA_IdentificationCard_IDENTIFICATION_CARD_UNDER21_2022
MEX_COLIMA_DriversLicense_DRIVERS_LICENSE_2022
USA_NEW_YORK_DriversLicense_DRIVER_LICENSE_2005
MEX_AGUASCALIENTES_DriversLicense_DRIVERS_LICENSE_2022
USA_CONNECTICUT_DriversLicense_DRIVERS_LICENSE_UNDER21_2011
USA_MONTANA_DriversLicense_DRIVERS_LICENSE_2016
IRN_ALL_IdentificationCard_IDENTIFICATION_CARD_2011
IRN_ALL_DriversLicense_DRIVERS_LICENSE_2010
IRN_ALL_DriversLicense_DRIVERS_LICENSE_2012
MEX_ALL_IdentificationCard_SENIOR_IDENTIFICATION_CARD_2013
POL_ALL_Passport_NATIONAL_PASSPORT_2011
POL_ALL_Passport_NATIONAL_PASSPORT_2018
MWI_ALL_IdentificationCard_IDENTIFICATION_CARD_2017
BRA_ALL_Passport_NATIONAL_PASSPORT_2011
GBR_ALL_DriversLicense_PROVISIONAL_DRIVER_LICENSE_2015
BRA_ALL_FederalID_IDENTIFICATION_CARD_2020
IRN_ALL_IdentificationCard_IDENTIFICATION_CARD_2010
ITA_ALL_Visa_VISA_2019
IND_BIHAR_DriversLicense_DRIVERS_LICENSE_2016
RUS_ALL_Passport_NATIONAL_PASSPORT_2000
BRA_ALL_Visa_VISA_2012
MEX_GUERRERO_DriversLicense_DRIVERS_LICENSE_1999
THA_ALL_IdentificationCard_IDENTIFICATION_CARD_2001
ARG_ALL_IdentificationCard_IDENTIFICATION_CARD_2015
ARG_ALL_IdentificationCard_IDENTIFICATION_CARD_2012
MEX_GUERRERO_DriversLicense_DRIVERS_LICENSE_1979
CHN_ALL_IdentificationCard_IDENTIFICATION_CARD_2004
DOM_ALL_DriversLicense_DRIVER_LICENSE_2022
MEX_GUERRERO_DriversLicense_DRIVERS_LICENSE_1974
IRL_ALL_DriversLicense_DRIVER_LICENSE_2013
USA_LOUISIANA_DriversLicense_LEARNERS_PERMIT_UNDER21_2015
USA_US_DEPARTMENT_OF_STATE_Visa_VISA_ALLAGES_2009
USA_CONNECTICUT_IdentificationCard_IDENTIFICATION_CARD_UNDER21_2011
BRN_ALL_Passport_NATIONAL_PASSPORT_2008

Incode Id:

Incode ID Scanner - Going back causes blank screen and tabs are not
changed - correction is done
Incode ID - Enable QR in Offline Mode – improvement is done

Update 22/05/23:
Dashboard/ID capture – Reliabled/Non-reliable countries configuration is
removed (now all countries are reliable) – improvement is done

2023 May 03

Onboarding/ID Capture - OCR is not editable for Second ID –
improvement is done
Onboarding/ID capture - Dead Allow Permissions Screen on Desktop flow
– correction is done
Onboarding/Desktop - Capture Problems with aspect ration and too
much zoomed in capture window – correction is done
Onboarding - Order of Second ID and POA/Document Capture modules
are mixed up – correction is done
Onboarding - Quit onboarding button sends user to Allow permission
instruction screen – correction is done
Onboarding - Don't allow [Deny] button on the camera permission
dialogue, user gets stucked sometimes – correction is done
Dashboard/Session - CSV report didn't download on browser when
"Receive export CSV via email..." is unchecked - correction is done
Dashboard/Video Selfie - Question count should have default value and
should't be saved empty or 0 – improvement is done
Dashboard/Sessions - Face Recognition labels are missing when Second
ID is enabled – improvement is done
Dashboard/Authentications - Possibility to see Login mode and chosen
Thresholds – improvement is done
Dashboard - Under Age Check rule not firing – correction is done
Dashboard/MFA - Fail to type in confirmation code after deactivating
MFA – correction is done
Dashboard/MFA - Fail to type in MFA confirmation code after one
wrong intent – correction is done
Dashboard/OCR- Put nationality in standard way in OCR Data using
ALPHA-2 ALPHA-3 codes – improvement is done
Dashboard/Videoselfie - "Questions Count" configuration in
dashboard not working for webflows – correction is done
Dashboard/eKYB - Incorrect address validation causing dropoff –
correction is done
Dashboard - Support new selectors for eKYB in rules and conditions –
improvement is done
Dashboard - Display custom fields as cross document check source
and fields – correction is done
Dashboard/Custom watchlist - Improvements in speed for loading the
records, once user open section – improvement is done
Dashboard - eKYC and eKYB - Visual queues improvement in
displaying data – improvement is done
Dashboard/Rules - It is possible to add condition in rules without
selecting and/or – correction is done
Dashboard/Identities - Authentications columns are in Spanish –
correction is done
Dashboard/Create default 404 Page – improvement is done
Dashboard - show original Incode score overall for applied rules –
improvement is done
Dashboard/Events - Visualize external screenshots in the dashboard
timeline – improvement is done
Dashboard – (Apikey rotation feature) - User is logged out at the
moment new API key is generated - correction is done
Dashboard/Rules - Dashboard get crashed once user try to edit the
rule on Safari browser - correction is done
Dashboard - (Apikey rotation feature) - Create Default Landing
Page once new apiket is created – improvement is done
Server - Australia Government Integration (DVS) – improvement is
done
Server - Add Custom Fields to Cross Checks – improvement is done
Server - eKYC input for State requires two-letter abbr – improvement
is done
Server/Dashboard - Add antifraud module – improvement is done
Server/Dashboard - ID recording can't be played on Safari –
correction is done
Server - We should return faceMatch true when found on blocklist –
improvement is done
Server – Adding flowType in /start response – improvement is done
Server - Make configuration on organization level that will allow
session restarts – improvement is done
Server - Fetch Phone Input and Email Input via API – improvement is
done
Server - Add eKYC reasonCodes endpoint – improvement is done
Server - Update eKYC to return Reason Codes – improvement is done
Server/Dashboard - Identities_Birthday filter is not working –
correction is done
Server - Add 'idOrientationChanged' event name – improvement is
done
Server - Decrease number of candidates for 1:N – improvement is
done
Server - Auth webhook: Register new type of webhook for the
authentication result – improvement is done

ML/Server

ID liveness – New ID liveness model v.2.1

ID templates
added support or got fixes for:

Back classes not shown in PRT DL 1999
USA_IDAHO_DriversLicense_DRIVERS_LICENSE_2016
USA_COLORADO_IdentificationCard_IDENTIFICATION_CARD_UNDER21_2019
USACOLORADO_DriversLicense_DRIVERS_LICENSE
LSO_ALL_IdentificationCard_IDENTIFICATION_CARD_2018
ETH_ALL_DriversLicense_DRIVERS_LICENSE_2010
TUR_ALL_Passport_NATIONAL_PASSPORT_2022
ISR_ALL_IdentificationCard_IDENTIFICATION_CARD_2013
BRA_ALL_FederalID_MILITAR_IDENTIFICATION_CARD_2010
USA_ALL_Passport_NATIONAL_PASSPORT_2021
USA_NEBRASKA_IdentificationCard_IDENTIFICATION_CARD_2021
ROU_ALL_IdentificationCard_IDENTIFICATION_CARD_2022
USA_COLORADO_IdentificationCard_IDENTIFICATION_CARD_UNDER21_2022
ZWE_ALL_Passport_NATIONAL_PASSPORT_2011
MWI_ALL_Passport_NATIONAL_PASSPORT_2012
USA_MICHIGAN_IdentificationCard_IDENTIFICATION_CARD_2011
USA_US_VIRGIN_ISLANDS_DriversLicense_DRIVERS_LICENSE_2018
ETH_ADDIS_ABABA_IdentificationCard_IDENTIFICATION_CARD_2020

Incode Id:

IncodeID - iOS16/Safari - Big ID frame appears and Capture ID is out of
focus after customer is deleted – correction is done

2023 April 19

Onboarding/Dashboard - Session with three failed selfie scan attempts
has Failed status instead of NR – correction is done
Onboarding_Web - Start Auto Capture timer from idDetected event –
improvement is done
Onboarding/Dashboard - First try for front ID or Passport missing in
records (recording starts when first try for front id/passport is already
finished) – correction is done
Onboarding - Mexican dialing code appears briefly on the Phone number
screen before changing it to a proper one – correction is done
Onboarding - ID scan can pass even if ID is very blurry or has a lot of
glare – improvement is done
Dashboard - Labels in the Recordings tab have the wrong name -
correction is done
Dashboard - Newly added custom fields are missing in module
configuration – correction is done
Dashboard - Flow - Crosscheck name changes on Flow Rules 'Select
Module' dropdown – correction is done
Dashboard - Flow - Mark session as expired after input field do not save
properly values – correction is done
Dashboard (apikey rotation feature) - Remove button 'revoke' for last
one api key, because last one cannot be revoked – correction is done
Dashboard - Crosscheck can't be saved if you first select Document
source, then Crosscheck name – correction is done
Dashboard - Do not calculate and update scoring on entering session-
page – improvement is done
Dashboard (apikey rotation feature) -Improve UX while new api is
being generated – improvement is done
Server - 1 to N Login / ISE 500 on Login – correction is done]
Server/Dashboard/Rules Engine - Add Nationality in rules engines
within ID Validation – improvement is done
Server - Imss labor history response format differs between webhook
and /omni/get/imss – improvement is done
Server - Crosscheck - Bank Statement crosscheck is executed with the
PoA document – improvement is done
Server - FR Scoring at 70 (high severity) has both OK and Fail Statuses
– correction is done
Server - Nationality is not extracted well for INE documents –
correction is done
Server/PoA - Add Fields to Cross Check – improvement is done
Server/Local Login - Add 'faceRecognitionThreshold' and
'spoofThreshold' body params – improvement is done
Server - Web onboarding_mobile/SMS OTP is not functional –
correction is done
Server - Reveal full EXIF data for Fraud Detection purposes –
improvement is done
Server - Optimize OCR reading calls for backside processing –
improvement is done
Server - Brazil gov validation failing, ISE500 – correction is done
Server/Dashboard - New Event: Govt. Validation – improvement is
done
Server - Validate if DNI is valid or not, if DNI validation fails, facial
validation should not be done (Argentina gov. validation) – improvement
is done
Server/eKYC - Specify possible parameters for eKYC Tax ID –
improvement is done
Server/Dashboard - Implement confidence filter based on thresholds
in authentications – improvement is done
Server - Create failed events for errors on FrontID, BackID, Selfie –
improvement is done
Server/Second ID - Add switch to manual capture events –
improvement is done
Server/Dashboard – Adapted message once there’s no score in the
session – correction is done
Server - Add Manual Review Reasons to CSV Export File –
improvement is done

ID templates

BRA_ALL_FederalID_MILITAR_IDENTIFICATION_CARD_2020
BEL_ALL_DriversLicense_DRIVER_LICENSE_2013
AUT_ALL_IdentificationCard_IDENTIFICATION_CARD_2021
AZE_ALL_IdentificationCard_IDENTIFICATION_CARD_2019
USA_OHIO_IdentificationCard_IDENTIFICATION_CARD_2018
USA_OHIO_DriversLicense_DRIVER_LICENSE_2018
FIN_ALL_DriversLicense_DRIVERS_LICENSE_2013
MEX_TAMAULIPAS_DriversLicense_DRIVERS_LICENSE_2022
BRA_ALL_ResidenceDocument_MIGRATORY_REGISTER_2012
BRA_ALL_FederalID_IDENTIFICATION_CARD_2001
MEX_QUERETARO_DriversLicense_DRIVERS_LICENSE_2022
SWZ_ALL_IdentificationCard_IDENTIFICATION_CARD_2011
SWZ_ALL_DriversLicense_DRIVERS_LICENSE_2007
USA_NEW_YORK_DriversLicense_DRIVER_LICENSE_UNDER21_2022
MEX_DURANGO_DriversLicense_DRIVERS_LICENSE_2015
USA_NEW_YORK_IdentificationCard_IDENTIFICATION_CARD_UNDER21_2022
USA_KENTUCKY_DriversLicense_LEARNERS_PERMIT_2019
USA_NEW_YORK_DriversLicense_LEARNERS_PERMIT_UNDER21_2022
FLORIDA_IdentificationCard_IDENTIFICATION_CARD_2013
PER_ALL_ResidenceDocument_RESIDENCE_PERMIT_2021
ZAF_ALL_IdentificationCard_IDENTIFICATION_CARD_2011
USA_FLORIDA_DriversLicense_DRIVERS_LICENSE_2017
CHL_ALL_DriversLicense_DRIVER_LICENSE_2000
ZAF_ALL_DriversLicense_DRIVERS_LICENSE_2005
MEX_CHIHUAHUA_DriversLicense_DRIVERS_LICENSE_2022
USA_ARIZONA_IdentificationCard_IDENTIFICATION_CARD_2014
USA_FLORIDA_DriversLicense_TEMPORARY_DRIVERS_LICENSE_2017
MEX_GUERRERO_DriversLicense_DRIVERS_LICENSE_2012
USA_FLORIDA_DriversLicense_DRIVERS_LICENSE_2004

Incode Id:

No changes

2023 April 05

Onboarding - Web and Incode ID/ User can't log in because of the
distorted selfie capture on android devices – correction is done
Onboarding - 'Show Results' Module of onboarding sessions does not
work – correction is done
Onboarding - Web Flow | ID Capture - OCR on ID(s) is missing for Second
ID – improvement is done
Onboarding - web/ID validation is not performed properly for second id –
correction is done
Onboarding - web/Dashboard/New Manual session opened from SMS link
doesn't work – correction is done
Onboarding - Flow with the second ID and only enable ID (or only enable
passport) crashes – correction is done
Onboarding - web - Start Auto Capture timer from idDetected event –
improvement is done
Dashboard – Apikey rotation/Configurations - Improving UX when
creating new api key – improvement is done
Dashboard – Apikey rotation /Configurations_Revoke is not translated
in Spanish – correction is done
Dashboard - Create crosscheck selector for rules/conditions –
improvement is done
Dashboard - New Manual Session gets stuck on 'Processing' after
trying to Send SMS – correction is done
Dashboard - Admin is unable to manually review session and change
score to PASS/FAIL/PENDING – correction is done
Dashboard - "Unexpected Application Error" when event is clicked
with null value – correction is done
Dashboard - Add disableManualReviewOtherReason boolean to
organization – improvement is done
Dashboard - how to customise underage check for specific countries
– improvement is done
Dashboard - Apikey rotation - Organization / Display Organization
name instead of Client id on dropdown – improvement is done
Server - FR "NA" scores fail Exact Face Match test on Dashboard –
correction is done
Server - Export of CSV with PDF links is not working when trying to
"submit" CSV request for many CURPs – correction is done
Server - Extract photo from South Africa Govt. checks and match
against selfie – improvement is done
Server - Apikey rotation - Use clientId of a valid key when
generating onboarding url – improvement is done
Server - View and Rotate apiKey from Org Settings – improvement is
done
Server - OCR has greek alphabet letters – correction is done
Server - Apikey rotation - Once client ID is disabled, dashboard will
get stucked – correction is done
Server - Authentication using web link - Redirection URL –
improvement is done
Server - Add default ML consentType in ML Consent module –
improvement is done
Server - Existence of interviewId can be guessed by httpcode –
improvement is done
Server – Support added for Asylum / Refugee ID – improvement is
done

ID templates

CYP_ALL_IdentificationCard_IDENTIFICATION_CARD_2015 -
USA_FLORIDA_IdentificationCard_IDENTIFICATION_CARD_2017
USA_ALL_Passport_NATIONAL_PASSPORT_2006
USA_DISTRICT_OF_COLUMBIA_DriversLicense_DRIVERS_LICENSE_2017
USA_ALL_Passport_NATIONAL_PASSPORT_2020
GBR_ALL_Passport_NATIONAL_PASSPORT_2015
MEX_CDMX_DriversLicense_DRIVERS_LICENSE_2000
MEX_SONORA_DriversLicense_DRIVERS_LICENSE_2022
JAM_ALL_Passport_NATIONAL_PASSPORT_2013
MEX_GUERRERO_DriversLicense_DRIVERS_LICENSE_1969
AUS_ALL_Passport_NATIONAL_PASSPORT_2022
FIN_ALL_DriversLicense_DRIVERS_LICENSE_2000
USA_NEW_YORK_DriversLicense_DRIVER_LICENSE_2005
USA_NEW_YORK_IdentificationCard_IDENTIFICATION_CARD_2017
USA_NORTH_CAROLINA_IdentificationCard_IDENTIFICATION_CARD_UNDER21_2014
BRA_ALL_ResidenceDocument_RESIDENCE_PERMIT_2019
BRA_ALL_Passport_NATIONAL_PASSPORT_2018
USA_FLORIDA_DriversLicense_DRIVER_LICENSE_UNDER21_2017
BRA_ALL_FederalID_MILITAR_IDENTIFICATION_CARD_2020
USA_ARIZONA_IdentificationCard_IDENTIFICATION_CARD_UNDER21_2014
MEX_AGUASCALIENTES_DriversLicense_DRIVERS_LICENSE_2019
GRC_ALL_Passport_NATIONAL_PASSPORT_2020
CHE_ALL_IdentificationCard_IDENTIFICATION_CARD_2003
NZL_ALL_DriversLicense_DRIVERS_LICENSE_2010
USA_ARIZONA_DriversLicense_LEARNERS_PERMIT_UNDER21_2014
CMR_ALL_DriversLicense_DRIVERS_LICENSE_2020
KAZ_ALL_IdentificationCard_IDENTIFICATION_CARD_2009
BGR_ALL_IdentificationCard_IDENTIFICATION_CARD_2010
AUS_ALL_Passport_NATIONAL_PASSPORT_2008
USA_FLORIDA_DriversLicense_LEARNERS_PERMIT_2017
USA_FLORIDA_DriversLicense_LEARNERS_PERMIT_2004
PHL_ALL_DriversLicense_DRIVER_LICENSE_2000
JAM_ALL_Passport_NATIONAL_PASSPORT_2010

Incode Id:

Incode ID - Web | Incode ID | Switch DELETE endpoint to the new one –
improvement is done
Incode ID - User can't log in due to broken Selfie frame (iOS 16) –
correction is done
Incode ID - Sign Up Screen Shown after Continue from Sign up screen –
improvement is done
Incode ID - 'Unexpected error' screen UI – correction is done

2023 March 22

Onboarding | VS - Unexpected extra camera stream opens during VS

correction is done

Onboarding - Issue with front camera in VS for ID scan (iOS 16
specific) - correction is done
Onboarding // I cannot pass Selfie scan in VS - correction is done
Onboarding // Redirection from desktop to mobile_QR scan - doesn't
work - correction is done
Onboarding | Video Selfie Front ID Fail to Validate - correction is
done
[Dashboard - Document capture]_web - Processing type dropdown is
not functional - correction is done
Onboarding //Videoselfie_Camera preview is lost once I enter voice
consent screens - correction is done
Onboarding / Add/Enable BackID Checks in VideoSelfie -
improvement is done
Onboarding/device specific/Phone number screen UI - correction is
done
Onboarding /UI issues-device specific iPhone 4inch screen
size/ Button size is bigger on document picker screen and Continue
button is not visible on ID capture tutorial screen - correction is done
Onboarding / Sessions with no ID images but selfie present -
correction is done
Dashboard | Default clientId is not correct on Stage -
correction is done
Dashboard / In "ID already used by face" check, add session ID
where face was used and data was not a match - improvement is
done
Dashboard | Flows - Saving the rule, page redirects to Users -
correction is done
Dashboard | Stage - Unexpected error occurred - correction is
done
Dashboard | Flows - Edit Flow button takes you to Users tab -
correction is done
Dashboard - Add labellers info to IdResult page - improvement
is done
Dashboard/UI issue/Session-Event log- Browser data exceeds
page - correction is done
Dashboard: Add 'Blacklisted' column for authentications -
improvement is done
Dashboard: add comparisonId to crosschecks - improvement
is done
Dashboard/Forgot password form is not opened- New
password fields are missing - correction is done
Dashboard/Blank pages for user with customized permissions -
correction is done
Dashboard - Use event dictionary for event info - improvement
is done
Dashboard/Add events 'frontIdDetected' and 'backIdDetected'
when ID is detected for the first time - improvement is done
Dashboard/Unable to open single identity - correction is done
Dashboard/Custom Watchlist/New watchlist user-User is sent
to Users instead of Identity page - correction is done
Dashboard // 'Set rules' button does not respond - correction is
done
Dashboard // Clicking on 'Add cross checks' button redirects to
Users page - correction is done
Dashboard/ Clicking on the Identity hyperlinks in the
dashboard redirects to the Users page - correction is done
Server – Include transactionId at payment-proof webhook
response - improvement is done
Server – VideoSelfie ID capture and compareId API fails - Bug -
VideoSelfie Captured Images Distorted - correction is done
Server – Add property 'Automatically add suspected fraud' to
Custom Watchlist module - backend - improvement is done
Server – HorizontalResolution returned as "0" on
/omni/add/back-id/v2 API when Venezuela ID is used - correction is
done
Server – Peruvian ID does not expired for people 60 years old
and older - improvement is done
Server – omni/interview-events API returns a 404 error -
correction is done
Server – Dashboard: Make configurable if CSV report should
be emailed or downloaded in browser - improvement is done
Server – Add separate parameters of address into Business
Rules Engine - improvement is done
Server – Needs flexibility to register more onboarding status
web hooks - improvement is done
Server – Driver's license data format feature - improvement is
done
Server – Add into custom watchlist (block list) ID photo -
improvement is done
Server – Customer Request - Add new column to CSV session
export - improvement is done
Server – Customer Request - Possibility to automatically add a
session to blocklist - improvement is done

ID templates

CMR_ALL_Passport_NATIONAL_PASSPORT_2013
USA_GEORGIA_DriversLicense_PROVISIONAL_DRIVERS_LICENSE_UN
DER21_2019
NOR_ALL_DriversLicense_DRIVER_LICENSE_2018
USA_FLORIDA_DriversLicense_LEARNERS_PERMIT_UNDER21_2017
IND_ASSAM_DriversLicense_DRIVERS_LICENSE_2010
NAM_ALL_IdentificationCard_IDENTIFICATION_CARD_2006
USA_US_DEPARTMENT_OF_STATE_TravelDocument_B1_B2_VISA_200
8
USA_GEORGIA_DriversLicense_DRIVER_LICENSE_UNDER21_2019
CYP_ALL_IdentificationCard_IDENTIFICATION_CARD_2020
MEX_GUERRERO_DriversLicense_DRIVERS_LICENSE_1989
MEX_GUERRERO_DriversLicense_DRIVERS_LICENSE_1991
BRA_ALL_DriversLicense_DRIVER_LICENSE_2022
MEX_GUERRERO_DriversLicense_DRIVERS_LICENSE_1987
KAZ_ALL_IdentificationCard_IDENTIFICATION_CARD_2015
KAZ_ALL_Passport_NATIONAL_PASSPORT_2009
PHL_ALL_Passport_NATIONAL_PASSPORT_2016

Incode Id:

Incode ID || Update FMF email address in Privacy Notice published in
fanliga.mx - correction is done
Incode ID|| Edit phone number - Invalid phone number appears for
previously used phone number - correction is done
Incode ID || Timer for OTP Send Again - improvement is done
Incode ID|| Sign Up/Enter OTP screen- Help link isn't working -
correction is done
Incode ID || Sign up- Server error message on Enable Fan ID, user
cannot proceed to wallet - correction is done
Incode ID || User is unable to login after changing phone number -
correction is done

2023 Feb 23

Onboarding/Face Capture - 'Assisted Onboarding' and 'Show
Preview' are not working – correction is done
Onboarding - Wrong text on new tutorial for ID scan – correction
is done
Onboarding /ID Chooser - unexpected doubled VISA category next
to passport picker – correction is done
Onboarding/Face Login is not working – correction is done
Onboarding/Custom flow - Fail to accept back ID – correction is
done
Onboarding/Face Capture - Feedback messages UI – correction is
done
Onboarding - Missing On-Screen Instructions for Desktop Webflow
– correction is done
Onboarding- The OTP in onboarding is broken – correction is
done
Onboarding - Mi browser - missing animation on selfie tutorial –
correction is done
Onboarding - Blank screen appears in specific custom flow –
correction is done
Onboarding - POA added to Workflow– correction is done
Onboarding - On both mobile and desktop platform all UI is
on the left – correction is done
Onboarding - End flow screen after VS alignment is wrong –
correction is done
Onboarding - Settings menu is broken – correction is
done
Dashboard - Event Log is not sorted by Time – correction is
done
Dashboard - Create "Face Age Check" inside Id Validation but
without weight in score – improvement is done
Dashboard - Remove deleted watchlist records from redshift
– improvement is done
Dashboard - Add Nfc scan module – improvement is done
Dashboard - VS is using FaceMatch mode always even if
specify selfie mode – Bug – correction is done
Dashboard - Implement nfc scan in the dashboard –
improvement is done
Dashboard - Location from IP Address – improvement is
done
Dashboard - Add "Add Face to DB" button within
Authentication – improvement is done
Dashboard - Optimized QR redirect screen leads to
permission issues – correction is done
Server – QR optimized page urls set as per environments –
improvement is done
Server - CSV export rows count don't match dashboard count
– correction is done
Server - Dashboard | Export CSV - File is empty, with date
from before 5 days – correction is done
Server - When INE is not configured for organization,
scraping is used, but is timing out (Mexican IDs) – correction is
done
Server - Add iso IP code to the start-info endpoint –
improvement is done
Server - Add "ExpirationDate" to "Set Rules" tab/Rules Design
function in Flow Settings – improvement is done
Server - Add the capability to export CSV file from Custom
Watchlists tab – improvement is done
Server - Incorrect checked address (OCR) – correction is
done
Server - Rotate value of Apikey without creating new db and
client (keep same clientId with different apikey) – improvement is
done
Server - South Africa id showing document type side cross
check pass when anything irrelevant is passed as back of id. –
correction is done

ID templates

MEX_TAMAULIPAS_DriversLicense_DRIVERS_LICENSE_2019
MEX_GUERRERO_DriversLicense_DRIVERS_LICENSE_2003
MEX_GUERRERO_DriversLicense_DRIVERS_LICENSE_2004
MEX_SINALOA_DriversLicense_DRIVERS_LICENSE_2010
MEX_GUERRERO_DriversLicense_DRIVERS_LICENSE_2002
BWA_ALL_Passport_NATIONAL_PASSPORT_2009
FRA_ALL_Passport_DIPLOMATIC_PASSPORT_2008
MEX_GUERRERO_DriversLicense_DRIVERS_LICENSE_2007
GTM_ALL_DriversLicense_DRIVERS_LICENSE_2020
MEX_GUERRERO_DriversLicense_DRIVERS_LICENSE_2006
MEX_BAJA_CALIFORNIA_DriversLicense_DRIVERS_LICENSE_202
1
MEX_GUERRERO_DriversLicense_DRIVERS_LICENSE_2005
MEX_ALL_IdentificationCard_SENIOR_IDENTIFICATION_CARD_2
011
MEX_QUINTANA_ROO_DriversLicense_DRIVERS_LICENSE_2023
AUS_WESTERN_AUSTRALIA_IdentificationCard_IDENTIFICATION
_CARD_2015
MEX_GUERRERO_DriversLicense_DRIVERS_LICENSE_2001
MEX_BAJA_CALIFORNIA_DriversLicense_DRIVERS_LICENSE_201
9
ARG_ALL_Passport_NATIONAL_PASSPORT_2014
MEX_TABASCO_DriversLicense_DRIVERS_LICENSE_2013
MEX_GUERRERO_DriversLicense_DRIVERS_LICENSE_2010
BRA_ALL_Passport_NATIONAL_PASSPORT_2015
THA_ALL_Passport_NATIONAL_PASSPORT_2012
MEX_QUINTANA_ROO_DriversLicense_DRIVERS_LICENSE_2016
MEX_DURANGO_DriversLicense_DRIVERS_LICENSE_2016
BRA_ALL_Military_MILITAR_IDENTIFICATION_CARD_2022
Adding new field for capturing Tax ID number
MEX_QUINTANA_ROO_DriversLicense_DRIVERS_LICENSE_2022
MEX_BAJA_CALIFORNIA_SUR_DriversLicense_DRIVERS_LICENSE
_2022
BEL_ALL_IdentificationCard_IDENTIFICATION_CARD_2020
MEX_QUINTANA_ROO_DriversLicense_DRIVERS_LICENSE_2015
CAN_PRINCE_EDWARD_ISLAND_DriversLicense_DRIVERS_LICE
NSE_2017
NOR_ALL_ResidenceDocument_TEMPORARY_RESIDENCE_PERM
IT_2012
GHA_ALL_MedicalCard_VOTER_MEDICAL_CARD_2016
SAU_ALL_Passport_NATIONAL_PASSPORT_2007
CAN_QUEBEC_MedicalCard_MEDICAL_CARD_2010
NER_ALL_Passport_NATIONAL_PASSPORT_2017
MEX_QUINTANA_ROO_DriversLicense_DRIVERS_LICENSE_2017
MEX_SONORA_DriversLicense_DRIVER_LICENSE_2015
DEU_ALL_DriversLicense_DRIVER_LICENSE_2011
MEX_GUERRERO_DriversLicense_DRIVERS_LICENSE_2009
BRA_ALL_FederalID_IDENTIFICATION_CARD_2019
PRT_ALL_IdentificationCard_IDENTIFICATION_CARD_2015
MEX_CDMX_DriversLicense_DRIVER_LICENSE_2005
MEX_GUERRERO_DriversLicense_DRIVERS_LICENSE_2016
SGP_ALL_Passport_NATIONAL_PASSPORT_2005
MEX_MICHOACAN_DriversLicense_DRIVERS_LICENSE_2022
MEX_CHIHUAHUA_DriversLicense_DRIVERS_LICENSE_2022
MEX_CHIAPAS_DriversLicense_DRIVERS_LICENSE_2017
MEX_VERACRUZ_DriversLicense_DRIVERS_LICENSE_2022
USA_FLORIDA_DriversLicense_DRIVER_LICENSE_UNDER21_201
7
THA_ALL_Passport_NATIONAL_PASSPORT_2012
NLD_ALL_ResidenceDocument_RESIDENCE_PERMIT_2014
MEX_QUINTANA_ROO_DriversLicense_DRIVERS_LICENSE_2019
BFA_ALL_Passport_NATIONAL_PASSPORT_2018
USACALIFORNIA_DriversLicense_DRIVER_LICENSE_UNDER21
2010
USA_COLORADO_DriversLicense_DRIVERS_LICENSE_UNDER21
_2016
USA_OHIO_IdentificationCard_IDENTIFICATION_CARD_UNDER2
1_2018

Incode Id:

Disable SMS for Incode ID Account Created Successfully –
correction is done

2023 Feb 13

Onboarding/Dashboard - Add People in eKYB Session Details –
improvement is done
Onboarding - Passport scanning is not correct (frame) on iPhones 14 –
correction is done
Onboarding_desktop/Preview of uploaded PoA in .pdf format looks cut off
– correction is done
Onboarding - Second ID module - Blank screen after the first ID
validation – correction is done
Onboarding - Second ID module - Blank screen after the first ID
validation – correction is done
Onboarding - New ID detection model UI update: fixed ID frame –
improvement is done

Dashboard

Dashboard - Update rules expression parser to support spaces in cross
check names – improvement is done in rule engine
Dashboard - Add additional ID capture module events (for tutorial and
manual capture) - improvement is done
Dashboard - Accepted documents - After changes are reset in
configuring exceptions previous selections are still shown – correction is
done
Dashboard - Export it in CSV file for authentication section –
improvement is done
Dashboard - Can't scroll sessions when on big display (LG 32") –
correction is done
Dashboard - Show number of filtered authentication attempts –
improvement is done
Dashboard/Authentications - Records are present, but when opening
Unknown they are not present – correction is done
Dashboard/Configuration - Timezone can't be reseted/removed –
correction is done
Dashboard/Flows - Tab is changed to 'Users' when saving flow 2 times
– correction is done
Dashboard/Flows - Blank screen appears when rule is saved 2 times –
correction is done
Dashboard/Authentications - User with custom permissions gets blank
screen when opening record – correction is done
Dashboard - Ability to filter by multiple names when generating
massive export of PDF – improvement is done
Dashboard - Create way to export PDF of sessions for multiple
sessions – improvement is done
Server - OCR extracting incorrect for ocr field for Mexican ID (INE – C
type) – correction is done
Server – New ID detection model added for webflows – improvement
is done
Server - Show total number of filtered authentication attempts, when
filtering authentication attempts in dashboard and export it in CSV file –
improvement is done
Server - Export it in CSV file for authentication section – improvement
is done
Server - Make a change so classification for Brazilian IDs are properly
sorted per type – improvement is done
Server - Get Scores/existingUser was missing in response – correction
is done
Server - Homologate CURP validation response when service is down –
improvement is done
Server - Add governmentValidation "key" to rules engine logic –
improvement is done
Server - imageUrl is not working in API – correction is done
Server - Fail Expired Check when expiration date is in the future and
issue date is older than expiration date – improvement is done
Server – Fix for MRZ extraction for Mexican IDs, INE scraping was
affected – correction is done
Server – Adding ID liveness check even alignment failed –
improvement is done
Server - Scoring not restarting on second attempt within the
videoselfie – correction is done
Server - PDF files over 10 Mb are not processed for signature –
improvement is done
Server - Failed 1:N authentication attempts due to face not present in
the database aren't visible on the dashboard – improvement is done

ID templates

ID templates - added support or got fixes for::

BRA_ALL_FederalID_FEDERAL_IDENTIFICATION_2000
BRA_ALL_FederalID_IDENTIFICATION_CARD_2019
BRA_ALL_FederalID_IDENTIFICATION_CARD_2018
IND_JHARKHAND_DriversLicense_DRIVERS_LICENSE_2017
BRA_ALL_Passport_NATIONAL_PASSPORT_2015
BRA_ALL_ResidenceDocument_MIGRATORY_REGISTER_2011
MEX_CHIHUAHUA_DriversLicense_DRIVERS_LICENSE_2019
CMR_ALL_Passport_NATIONAL_PASSPORT_2013
SWE_ALL_Passport_NATIONAL_PASSPORT_2022
JAM_ALL_Passport_NATIONAL_PASSPORT_2010
BRA_ALL_FederalID_POLICE_IDENTIFICATION_CARD_2010
BRAALL_FederalID_POLICE_IDENTIFICATION_CARD
KEN_ALL_IdentificationCard_REFUGEE_IDENTIFICATION_CARD_2016
SWE_ALL_DriversLicense_DRIVERS_LICENSE_2007
MEX_GUERRERO_DriversLicense_DRIVERS_LICENSE_2013
ZAF_ALL_DriversLicense_DRIVERS_LICENSE_2005

Incode Id:

Incode ID - Help icon missing on Common Issues screen – correction is
done

2023 Feb 8

1.    Rappi Mx - OCR data not extracting ocr value from INE type C correctly - ✓ Rappi Mx - OCR data not extracting ocr value from INE type C correctly
2.    Workflows | Expand WorkflowModule to support custom/dynamic configuration - ✓ Workflows | Expand WorkflowModule to support custom/dynamic configuration
3.    [Internal test] - Testing new ID detection model - 9/1/23 - ✓ [Internal test] - Testing new ID detection model - 9/1/23
4.    Rappi Mx - Show total number of filtered authentication attempts, when filtering authentication attempts in dashboard and export it in CSV file - ✓ Rappi Mx - Show total number of filtered authentication attempts, when filtering authentication attempts in dashboard and export it in CSV file
5.    Export it in CSV file for authentication section - ✓ Export it in CSV file for authentication section
6.    Nubank - Make a change so classification from Nextcode is shown different for some IDs - ✓ Nubank - Make a change so classification from Nextcode is shown different for some IDs
7.    Klar - Get Scores existingUser flag bug - ✓ Klar - Get Scores existingUser flag bug
8.    Liverpool - Incorrect OCR name extraction from INE. - ✓ Liverpool - Incorrect OCR name extraction from INE.
9.    Nubank - Homologate CURP validation response when FIMPE service is unavailable – Bug - ✓ Nubank - Homologate CURP validation response when FIMPE service is unavailable - Bug
10.Uala Mx - Add governmentValidation "key" to rules engine logic - ✓ Uala Mx - Add governmentValidation "key" to rules engine logic
11.R2 Capital - imageUrl is not working in API - ✓ R2 Capital - imageUrl is not working in API
12.Nubank Stage | ISE500 on processFace for specific ID/Face - ✓ Nubank Stage | ISE500 on processFace for specific ID/Face
13.Rappi Ch - Fail Expired Check when expiration date is in the future and issue date is older than expiration date -✓ Rappi Ch - Fail Expired Check when expiration date is in the future and issue date is older than expiration date
14.Backend/ISE 500 for add/front for specific id - ✓ Backend/ISE 500 for add/front for specific id
15.    Extend LivenessStat with isAuthenticated field - ✓ Extend LivenessStat with isAuthenticated field
16.    [Dashboard] Workflows - Add Cross Check as a module Process Step - ✓ [Dashboard] Workflows - Add Cross Check as a module Process Step
17.    Fix sorting for fetching data - ✓ Fix sorting for fetching data
18.    Events-Migration: 2. Create /interview-events endpoints - ✓ Events-Migration: 2. Create /interview-events endpoints
19.    ID Service Support: Integrate GoogleDocumentAI in user service - ✓ ID Service Support: Integrate GoogleDocumentAI in user service
20.    Macropay - The INE scrapping is not working since the INE is valid in the Lista nominal, but the system result is that the user is not in INE DB. - ✓ Macropay - The INE scrapping is not working since the INE is valid in the Lista nominal, but the system result is that the user is not in INE DB.
21.    Passed Session with an ID pic from mobile screen - ✓ Passed Session with an ID pic from mobile screen
22.    Bk - Scoring not restarting on second attempt - ✓ Bk - Scoring not restarting on second attempt
23.    HA - PDF files over 10 Mb are not processed for signature - ✓ HA - PDF files over 10 Mb are not processed for signature
24.Failed 1:N Authentication attempts with template only not appearing on dashboard - ✓ Failed 1:N Authentication attempts with template only not appearing on dashboard
25.Accept sharpness and glare from client - ✓ Accept sharpness and glare from client
26.DOCK - SERPRO integration with demo env - DOCK - SERPRO integration with demo env

HSBC/Fix: Endpoint for Hash returns http code 500.
28. ✓ Events-Migraion. Hotfix. Add userCanceled event

ID templates

1.    Duplicate of BRA_ALL_FederalID_FEDERAL_IDENTIFICATION_2000 - ✓ Duplicate of BRA_ALL_FederalID_FEDERAL_IDENTIFICATION_2000
2.    Duplicate of BRA_ALL_FederalID_IDENTIFICATION_CARD_2019 - ✓ Duplicate of BRA_ALL_FederalID_IDENTIFICATION_CARD_2019
3.    Duplicate of BRA_ALL_FederalID_IDENTIFICATION_CARD_2018 - https://app.asana.com/0/1202481826832816/1203802469454655
4.    IND_JHARKHAND_DriversLicense_DRIVERS_LICENSE_2017 - ✓ IND_JHARKHAND_DriversLicense_DRIVERS_LICENSE_2017
5.    Duplicate of BRA_ALL_Passport_NATIONAL_PASSPORT_2015 - ✓ Duplicate of BRA_ALL_Passport_NATIONAL_PASSPORT_2015
6.    Duplicate of BRA_ALL_ResidenceDocument_MIGRATORY_REGISTER_2011 - ✓ Duplicate of BRA_ALL_ResidenceDocument_MIGRATORY_REGISTER_2011
7.    MEX_CHIHUAHUA_DriversLicense_DRIVERS_LICENSE_2019 - ✓ MEX_CHIHUAHUA_DriversLicense_DRIVERS_LICENSE_2019
8.    Duplicate of CMR_ALL_Passport_NATIONAL_PASSPORT_2013 - Duplicate of CMR_ALL_Passport_NATIONAL_PASSPORT_2013
9.    SWE_ALL_Passport_NATIONAL_PASSPORT_2022 - ✓ SWE_ALL_Passport_NATIONAL_PASSPORT_2022
10.JAM_ALL_Passport_NATIONAL_PASSPORT_2010 - ✓ JAM_ALL_Passport_NATIONAL_PASSPORT_2010
11.Duplicate of BRA_ALL_FederalID_POLICE_IDENTIFICATION_CARD_2010 - ✓ Duplicate of BRA_ALL_FederalID_POLICE_IDENTIFICATION_CARD_2010
12.Duplicate of BRA_ALL_FederalID_POLICE_IDENTIFICATION_CARD_2011 - https://app.asana.com/0/1202481826832816/1203803434523911
13.KEN_ALL_IdentificationCard_REFUGEE_IDENTIFICATION_CARD_2016 - ✓ KEN_ALL_IdentificationCard_REFUGEE_IDENTIFICATION_CARD_2016
14.Duplicate of SWE_ALL_DriversLicense_DRIVERS_LICENSE_2007 - ✓ Duplicate of SWE_ALL_DriversLicense_DRIVERS_LICENSE_2007
15.MEX_GUERRERO_DriversLicense_DRIVERS_LICENSE_2013 - ✓ MEX_GUERRERO_DriversLicense_DRIVERS_LICENSE_2013
16.Duplicate of ZAF_ALL_DriversLicense_DRIVERS_LICENSE_2005 - ✓ Duplicate of ZAF_ALL_DriversLicense_DRIVERS_LICENSE_2005

Incode Id:

1. Incode ID|| Help icon missing on Common Issues screen - ✓ Incode ID|| Help icon missing on Common Issues screen

2023 Jan 25

Onboarding_desktop - Feedback messages and instructions overlap and
stay on the next screen – correction is done
Onboarding - Enable Passport_user stuck with blank screen after
passport capture – correction is done if second ID is in the flow
Onboarding - Blank screen after pressing button for "Get started", for
specific flow – correction is done for the flow with OTP module
Onboarding_desktop - 'Permission' message between failed ID attempts
– correction is done (message is not present anymore)
Onboarding - Passport capture frame is too dark – correction is done
Onboarding - When ID is captured and you rotate in to landscape,
camera is opened in background – correction is done
Onboarding – UI_PoA instructions are not centred – correction is done
Onboarding - UI issue-Electronic signature box is small – correction is
done

Dashboard

Dashboard - Executive user is not able to be created, if its selected any
option from add user modal – correction is done in “add user” modal
Dashboard - Terms of use page can't be found – correction is done
Dashboard/Flow builder - Module search filter does not work –
correction is done
Server - OCR extracting incorrect name for Mexican ID (INE – C type) –
correction is done
Server - Inconsistent results for US IDs/DLs (fake check) – correction is
done
Server - OCR issue with composite names in global region, for
Brazilian IDs – correction is done
Server - Underage Check not running on sessions for Brazilian IDs –
correction is done
Server - PaperId livenesss score is not correct when confidence is
present just for back side – correction is done
Server – improvement - Ability to configure an onboarding flow with ID
and 2 Proof of address documents (available through api at the moment)
Server – improvement - Attach text on annotation for PDF documents
Server – improvement - Approve user is possible in the flow with id
only, for creation the identity
Server - Capturing ID in portrait does not get in focus when filling
frame - always fails_iOS 16 – correction is done
Server - improvement - Add Curp validation response fields to
/omni/process/government-validation API

ID templates

added support or made fixes for::

ARE_ALL_DriversLicense_DRIVER_LICENSE_2003
USA_TEXAS_DriversLicense_PROVISIONAL_DRIVERS_LICENSE_UNDER21_2020
COL_ALL_ResidenceDocument_RESIDENCE_PERMIT_2020
GHA_ALL_IdentificationCard_ECOWAS_2019
USA_MINNESOTA_DriversLicense_PROVISIONAL_DRIVERS_LICENSE_UNDER21
_2018
AUSSOUTH_AUSTRALIA_DriversLicense_HEAVY_VEHICLE_DRIVERS_LICENSE
2015
ARE_ALL_ResidenceDocument_GOLDEN_CARD_2022
MEX_GUANAJUATO_DriversLicense_DRIVERS_LICENSE_2020
BGD_ALL_Passport_NATIONAL_PASSPORT_2017
COL_ALL_Passport_NATIONAL_PASSPORT_2015
USA_WYOMING_IdentificationCard_IDENTIFICATION_CARD_2012
EST_ALL_IdentificationCard_IDENTIFICATION_CARD_2011
PHL_ALL_VoterIdentification_VOTER_IDENTIFICATION_CARD_2011
FIN_ALL_DriversLicense_DRIVERS_LICENSE_2000

Incode Id:

Incode ID - Cursor won't move automatically in next OTP textfield –
correction is done

2023 Jan 10

Onboarding - When entering number in SMS OTP field in Web app,
the app becomes unresponsive and crashes in the end – correction is done
Onboarding - Capture preview gets reduced after rotation from
landscape to portrait – correction is done
Onboarding - Device specific - Tutorials are broken for ID and selfie –
correction is done
Onboarding/desktop - QR redirect webpage is not centered – correction
is done

Dashboard

Dashboard - Untranslated events in Session details for Spanish language
– correction is done
Dashboard - Improve design of ID capture_region exception – correction
is done on UX side
Dashboard – improvement - Add Event Properties as contextual info in
Omni, once user open any event
Dashboard/Users- Deleting an user does not show proper animation –
correction is done
Dashboard - Deleted executive (admin) is present on Users list after
deletion – correction is done
Dashboard - Sessions - Adding tooltips for the ID Verification section,
Incode tests and ID specific tests
Dashboard - Sessions – improvement - Adding tooltips for the ID
Verification section, Incode tests and ID specific tests
Dashboard/Server – improvement within gov data verification
module - Request to enable a mock response for INE scrapping
Dashboard/Server - Name miss-match tag is missing when a
business rule is applied – correction is done
Sever/Dashboard – improvement - Customize Copy (title, image,
text) for PoA & Document Capture modules
Server - Thresholds Migration: Support for /detectTampering moving
from user to ID service – update is done
Server - Unrequested eKYC values appearing in results (phone) –
correction is done
Server - User who only have 1 last name are having the OCR wrongly
separating name and last name – correction is done
Server - Dashboard CSV Exports not working properly – correction is
done
Server - OCR is not reading name and last name correctly for Mexican
passport – correction is done
Server - Export to CSV/All sessions are exported to CSV instead of
filtered one – correction is done
Server - CSV export fields not in UTC format anymore – correction is
done
Server - OCR data on Sessions page and in Session details are not
cleaned in the same way – correction is done
Server - Full Name Crosscheck incorrect for Ghana ID – correction is
done
Server – improvement - Govt API - Handle unsupported docs and
service unavailability for Indian documents
Server – Enrollment of new Mexican passport in ID service – correction
is done
Server – improvement - Thresholds Migration: Support for /
detectIdSpoof - PAD Service will return corrected confidence level in
response for paper and screen ID liveness
Server - Process/second-id enpoint is returning a 500 error –
correction is done
Server - Government score is not set correctly when ine scraping is
used – correction is done for refreshing properly in dashboard

ID templates - added support or completed fixes for::

USA_NEVADA_IdentificationCard_IDENTIFICATION_CARD_UNDER21_2021
USA_COLORADO_DriversLicense_DRIVERS_LICENSE_UNDER21_2020
USA_WYOMING_IdentificationCard_IDENTIFICATION_CARD_UNDER21_2010
USA_WASHINGTON_IdentificationCard_IDENTIFICATION_CARD_UNDER21_2
017
USA_NEW_MEXICO_DriversLicense_LEARNERS_PERMIT_UNDER21_2007
USA_OREGON_DriversLicense_LEARNERS_PERMIT_2018
BRA_ALL_ResidenceDocument_RESIDENCE_PERMIT_2000
USA_NEW_JERSEY_DriversLicense_LEARNERS_PERMIT_2011
AUS_SOUTH_AUSTRALIA_DriversLicense_LEARNERS_PERMIT_2015
GHA_ALL_IdentificationCard_IDENTIFICATION_CARD_2019
USA_WASHINGTON_DriversLicense_LEARNERS_PERMIT_UNDER21_2018
USA_WASHINGTON_DriversLicense_LEARNERS_PERMIT_UNDER21_2017
USA_NEVADA_DriversLicense_LEARNERS_PERMIT_2021
IND_JAMMU_AND_KASHMIR_DriversLicense_DRIVERS_LICENSE_2014
NGA_ALL_IdentificationCard_IDENTIFICATION_CARD_2015
USA_FLORIDA_DriversLicense_LEARNERS_PERMIT_2017
USA_NEW_MEXICO_DriversLicense_PROVISIONAL_DRIVERS_LICENSE_UNDER21_2007
FRA_ALL_IdentificationCard_IDENTIFICATION_CARD_1994
AUS_NEW_SOUTH_WALES_DriversLicense_LEARNERS_PERMIT_2015
SWE_ALL_DriversLicense_DRIVERS_LICENSE_2013

Incode ID

New Phone Selector UI – update is done
Incode ID – improvement - Show CURP field when ID is INE

2022 Dec 22

Onboarding – Web/ID capture frame is frozen in horizontal position when user uses manual capture – correction is done
Onboarding - Remove ability to select/change region from the web flow – change is made
Onboarding - Web/SMS OTP can't paste OTP from message to the webflow – correction is done
Onboarding/ID capture - layout breaks when user switch to vertical screen during "Inspecting" screen – correction is done
Server/Onboarding - eKYC | Address is not auto - populated when source is Document – correction is done

Dashboard

Dashboard - Sessions – improvement - Adding tooltips for the Incode tests as explanation
Dashboard - improvement - Deletion of user by phone number is moved to dashboard – admin users can delete any person by phone number from database
Dashboard/Onboarding – improvement - Added option in PoA module to not skip PoA capture
Dashboard - Sessions – improvement - Adding new tab “video” to separate Documents and Videoselfie
Dashboard – [eKYC] Dashboard – Just one default provider to stay in module – correction is done
Dashboard – improvement - Add loading and empty states to Users page
Dashboard/Configuration - improvement - ClientId sent in Web Hook payload
Dashboard – improvement - Rename Digital Signature Module within Omni to Electronic Signature
Dashboard - Signature documents are added to the Identity – correction is done
Dashboard - improvement – Added session info to CSV Export From Dashboard
Dashboard – improvement - Cross check for birthdate – Mexican IDs – correction is done
Dashboard – improvement for US DL - Ability to determine if Drivers License is a "Real ID" and was issued by a State that participates in DLDV
Server/Dashboard - Custom Watchlist – improvement - Add deviceFingerprint field to our Watchlist and filter option (Device hash)
Server/Dashboard – improvement - Added option in flow module setting to copy flow from demo to saas
Server - No eKYC section for newly created flows – correction is done
Server – improvement - Validate if the captured CPF is constructed properly (for Brazilian IDs)
Server - Problem with auto - approve on finish - status call (when rule engine is turned on) – correction is done
Server - Scraping V1 - Ine connection error for valid IDs – correction is done
Server - "sessioStatus" field for "omni/add/back - id" API response to be added – correction is done
Server - Check why gov validation is failing for ID where check was being approved before – correction is done for Colombian IDs

Incode ID

IncodeID || Wallet/Email change doesn't working - send/verification - otp request got status 500 – correction is done
Incode ID || Update Email OTP Template – update is done

ID templates

USA_NEW_YORK_IdentificationCard_IDENTIFICATION_CARD_2018
USA_DELAWARE_IdentificationCard_IDENTIFICATION_CARD_UNDER21_2010
USA_OKLAHOMA_IdentificationCard_IDENTIFICATION_CARD_UNDER21_2020
USA_NEBRASKA_IdentificationCard_IDENTIFICATION_CARD_UNDER21_2017
DNK_ALL_ResidenceDocument_RESIDENCE_PERMIT_2010
USA_WEST_VIRGINIA_IdentificationCard_IDENTIFICATION_CARD_UNDER21_2011
MEX_ALL_ResidenceDocument_PERMANENT_RESIDENCE_CARD_2001
USA_COLORADO_DriversLicense_LEARNERS_PERMIT_2022
USA_COLORADO_DriversLicense_DRIVERS_LICENSE_UNDER21_2022
PAK_ALL_IdentificationCard_IDENTIFICATION_CARD_2012
USA_VERMONT_IdentificationCard_IDENTIFICATION_CARD_2013
USA_WISCONSIN_IdentificationCard_IDENTIFICATION_CARD_2012
USA_WASHINGTON_IdentificationCard_IDENTIFICATION_CARD_2010
USA_WISCONSIN_IdentificationCard_IDENTIFICATION_CARD_UNDER21_2012
BRA_ALL_FederalID_IDENTIFICATION_CARD_2019
BRA_ALL_FederalID_IDENTIFICATION_CARD_2018
BRA_ALL_Other_WORK_AND_SOCIAL_SECURITY_REGISTRY_2010
VEN_ALL_IdentificationCard_IDENTIFICATION_CARD_2000
VNM_ALL_IdentificationCard_IDENTIFICATION_CARD_1999
VCT_ALL_Passport_NATIONAL_PASSPORT_2016

2022 Dec 09

Onboarding - Not centered selfie capture - correction is done for desktop platform
Onboarding - bug_web - Horizontal capture frame is broken - correction is done
Onboarding – web - Selfie preview is cut off – correction is done
Onboarding – web - Selfie screen is blank on < IOS 14.3 - correction is done
Onboarding - OTP should be 6 alphanumeric characters instead numeric – correction is done
Onboarding - omni/onboarding - url API to return optimized launcher app – new approach added for qr onboarding flow

Dashboard

Dashboard - User Consent module - Removing Title and Text displays broken content instead of default one - correction in dashboard
Dashboard - Custom Fields module - Blank screen when module is just added, without selecting any configuration – correction in dashboard
Dashboard - Add 'sessionTtlInMinutes' field on Flow – new feature in dashboard - added – if set session will expiry if its not completed
Dashboard - User consent message is set to default after latest release – correction for older flows
Dashboard - Image modal to tsx – improvement is done, all modals are the unified after refactor to typescript
Dashboard – Users section - Once a user uses an one email, he cannot create another user with the same email – correction is done
Dashboard – dynamo db env - Identities - "Name" and "Birthdate" filter options do not work – correction is done
Dashboard - Configuration section | User is able to save a Field for 'Custom Fields' without any name – correction in dashboard
Server – Bug, INE scrapping response when CIC of ID is hidden – correction is done
Server - Remove influence of government validation in RENAPO check when curp module is added – correction is done
Server - Dashboard_sessions/Export CSV/Sessions didn't exported to CSV – correction is done when user does filter by name and download csv
Server - Special character extraction for OCR name – correction is done for special characters
Server - Gov Validation shows Personal ID check N/A that causes total score to be decreased for 15p – correction is done for gov validation module
Server - Do not allow creation of identity when face template is not generated – correction is done
Server - getScore returns error 400 when letter 'e' is used for number of seconds in ID Validation module config – improvement in validation is done
Server – CSV - Changes on Dashboard Columns and content displayed – correction is done and and provided backward compatibility
Server - Use deep model as default in 1toN – improvement is done to 1-N matching for more precise results
Server - OCR Issued with several IDs – correction is done for DLs: AUT, GBT, NOR, IRL, SVK, FRA.
Server - Peru ID 2020_ there are no spaces in address and there is additional space in Birth place – correction is done
Server/ML - PoA month must be in 1..12 issue in response - correction is done in response
Server - INE QR cannot be read, but in another session with the same model of INE can be read. - correction is done
Conference - Queue Optimization – refactor is done to have better performance of the system in terms of speed and stability

Incode ID

Update T&C and Privacy Notice documentation in fanliga.mx landing page – update is done
Update spanish text in Privacy Center for Privacy Policy – update is done

ID templates
Added support or got fixes for:

PHL_ALL_DriversLicense_DRIVER_LICENSE_2017
USA_OKLAHOMA_DriversLicense_LEARNERS_PERMIT_UNDER21_2020
USA_SOUTH_CAROLINA_DriversLicense_LEARNERS_PERMIT_2017
USA_NORTH_CAROLINA_DriversLicense_PROVISIONAL_DRIVERS_LICENSE_UNDER21_2015
USA_CONNECTICUT_DriversLicense_LEARNERS_PERMIT_UNDER21_2017
USA_KENTUCKY_DriversLicense_DRIVERS_LICENSE_UNDER21_2019
USA_TENNESSEE_DriversLicense_LEARNERS_PERMIT_UNDER21_2011
USA_VIRGINIA_DriversLicense_LEARNERS_PERMIT_2018
USA_SOUTH_DAKOTA_DriversLicense_LEARNERS_PERMIT_2018
USA_NORTH_CAROLINA_DriversLicense_LEARNERS_PERMIT_2015
USA_WYOMING_DriversLicense_LEARNERS_PERMIT_UNDER21_2020
USA_WYOMING_DriversLicense_DRIVERS_LICENSE_UNDER21_2010
USA_SOUTH_DAKOTA_DriversLicense_LEARNERS_PERMIT_UNDER21_2018
USA_ARIZONA_DriversLicense_LEARNERS_PERMIT_2014
USA_NORTH_CAROLINA_DriversLicense_LEARNERS_PERMIT_UNDER21_2015
USA_ALASKA_DriversLicense_LEARNERS_PERMIT_UNDER21_2019
USA_OREGON_DriversLicense_LEARNERS_PERMIT_UNDER21_2018
USA_VERMONT_DriversLicense_LEARNERS_PERMIT_2019
PHL_ALL_TaxIdentification_TAX_IDENTIFICATION_2021
USA_WEST_VIRGINIA_DriversLicense_LEARNERS_PERMIT_2020