SailPoint Identity Security Cloud

Overview

SailPoint Identity Security Cloud is an enterprise identity governance platform used by large organizations to manage access certification, provisioning, and lifecycle management across their application portfolio.

The Incode x SailPoint integration adds biometric identity verification as a step within SailPoint identity governance workflows. When a user requires elevated identity assurance — such as during access certification, privileged account provisioning, or a high-risk lifecycle event — SailPoint triggers an Incode verification session. The verified result is returned to SailPoint and used to approve, deny, or escalate the governance action.

This integration is delivered through IdRamp, Incode's identity orchestration partner, which brokers the connection between SailPoint Identity Security Cloud and the Incode verification platform.


How it works

The integration uses IdRamp as middleware between SailPoint and Incode. IdRamp handles the OIDC connection, session orchestration, and result routing so that no custom development is required on the SailPoint side.

When a governance event triggers verification:

  1. SailPoint routes the user to IdRamp via the configured integration step
  2. IdRamp calls the Incode API to create a verification session and delivers the link to the user
  3. The user completes biometric verification on their device
  4. Incode returns the result to IdRamp
  5. IdRamp posts the outcome back to SailPoint to complete the governance action

Prerequisites

  • An active SailPoint Identity Security Cloud tenant
  • An Incode account with the Integrations Ecosystem feature enabled
  • An IdRamp account — contact your Incode account manager to be connected with IdRamp as part of this integration

Setup

Detailed setup documentation for this integration is managed by IdRamp. To get started:

  1. Contact your Incode account manager to request access to the SailPoint integration
  2. Your account manager will connect you with the IdRamp team who will provide configuration instructions specific to your SailPoint tenant
  3. Once IdRamp is configured, Incode verification sessions can be triggered from within your SailPoint governance workflows
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Note

This integration requires coordination between your Incode account team and IdRamp. Setup timelines depend on IdRamp availability. Contact support.incode.com to initiate the process.


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